WEBVTT - Talking Tech 3rd December 2024

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<v S1>Hello everyone. Welcome to Talking Tech. This edition available from

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<v S1>December the 3rd, 2024. I'm Stephen Jolly. Great to have

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<v S1>you with us listening maybe through Vision Australia Radio, associated

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<v S1>stations of the Radio Reading Network or the Community Radio Network.

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<v S1>There is also the podcast. To catch that, all you

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<v S1>need to do is search for the two words. Talking

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<v S1>tech and Dan O'Connell. Come usually on a Tuesday afternoon

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<v S1>just after it's been produced. Another option is to ask

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<v S1>your Siri device or smart speaker to play. Vision Australia

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<v S1>radio talking tech podcast. Vision Australia radio talking tech podcast.

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<v S1>With me. Vision Australia's national access technology manager. Damo McMorrow. Hey, Damo.

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<v S2>Hi, Stephen.

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<v S1>Damo, let's talk about buying a PC. There has to

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<v S1>be done from time to time, particularly as some of

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<v S1>us may still be using Windows 10 machines. And to

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<v S1>get into Windows 11 you need a different machine. Explain

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<v S1>what the state of the world is now for buying

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<v S1>a new windows PC.

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<v S2>Sure, and I went through this process myself this week.

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<v S2>I the machine that I was using developed a fault

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<v S2>with the charging port, and I had to. I've got

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<v S2>to send it away to Sydney, and I can't really

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<v S2>be without a computer for 3 or 4 weeks while

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<v S2>all of that happens. So I sort of went through

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<v S2>the process myself and quite a bit has changed. So

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<v S2>there's a couple of changes in terms of the processes.

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<v S2>So um, we have the usual sort of Intel i5

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<v S2>and i7, but then there's a newer generation, which they

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<v S2>call an ultra core or U5 and U7 processor. And

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<v S2>these are sort of particularly prevalent in laptops. So they're

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<v S2>designed to be a lower power processor, but they also

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<v S2>have a number of different processor cores for accomplishing different tasks.

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<v S2>So it's supposed to make the machines more responsive overall,

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<v S2>but particularly with artificial intelligence or AI tasks.

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<v S1>People tend to buy laptops these days. Is there a

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<v S1>reason to be getting a desktop?

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<v S2>Well, personally, I don't think there is. I've been using

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<v S2>laptops as desktop replacements for quite a while now. Um,

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<v S2>and yeah, I don't think there's really any need. I

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<v S2>guess the only reason that you might consider a desktop

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<v S2>is if you don't ever bother with a monitor, and

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<v S2>you just kind of want a box that can sit

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<v S2>under the under the desk somewhere and you don't ever

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<v S2>want to take it with you. But from my point

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<v S2>of view, yes, I have my laptop here and it's

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<v S2>hooked up to my mixer. It's hooked up to my

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<v S2>amateur radio gear. But equally, if I just want to

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<v S2>sit on the couch and look something up while I'm

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<v S2>sort of half watching television or whatever, it gives me

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<v S2>the the luxury to be able to do that. Also,

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<v S2>because Marion and I have a caravan. Sometimes I'll take

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<v S2>the computer away with me and do a bit of tinkering.

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<v S2>If we have a rainy afternoon where it's not good

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<v S2>weather for going to the beach.

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<v S1>And the laptops can run for hours on end like

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<v S1>desktops do.

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<v S2>Yeah they can. I mean, I've sometimes run mine for

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<v S2>weeks at a time and not really had a problem.

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<v S2>The cooling these days is a lot more efficient than

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<v S2>it used to be. So I think that it's no problem.

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<v S2>The only thing probably to be aware of is to

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<v S2>exercise the battery from time to time, rather than leaving

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<v S2>it plugged in and charging just so that you don't

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<v S2>sort of shorten the life of the battery. The laptops

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<v S2>do tend to have pretty good battery management these days,

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<v S2>but it's still not a bad idea.

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<v S1>Now you were talking about the processes.

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<v S2>Yes. So the other thing that you'll see, if you

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<v S2>particularly if you're, you know, looking at a lot of

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<v S2>the kind of Black Friday type sales that we're seeing

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<v S2>around at the moment and those sorts of things. And

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<v S2>of course, then we'll have Boxing Day sales. You'll see,

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<v S2>particularly the Microsoft devices are advertised as Co-Pilot PCs. And

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<v S2>when I say Microsoft devices. I'm talking Surface Pros, the laptops,

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<v S2>the studio laptop family of machines. Microsoft have made an

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<v S2>interesting move in that they have moved away from Intel processors,

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<v S2>which they've been using for many years, to the Snapdragon

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<v S2>family of processors, sometimes also called ARM or ARM processors.

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<v S2>The main reason is to sort of try and compete

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<v S2>with Apple and that sort of thing in terms of

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<v S2>battery life and cooling and some of those things, and

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<v S2>also again, with the focus on AI. So with a

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<v S2>co-pilot PC, the one, the couple of differences. One is

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<v S2>obviously the processor. The other is that what used to

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<v S2>be the applications key on a lot of machines has

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<v S2>been retasked as the co-pilot key. So it launches Copilot,

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<v S2>which is Microsoft's AI based assistant.

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<v S1>So what about assistive tech? How does that go with

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<v S1>these processors or Snapdragon machines?

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<v S2>There are a few things to be aware of. You

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<v S2>do need a particular version of Windows 11 to be

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<v S2>compatible with these processors. Jaws works okay. Again, there's a

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<v S2>separate sort of version of Jaws for that. Zoomtext unfortunately

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<v S2>doesn't though, so if you if you are using Zoomtext,

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<v S2>you really probably do need to at this point in time,

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<v S2>stick with the Intel family, the i5, i7 or U5

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<v S2>and U7 type processors.

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<v S1>That's going to have to change though, isn't it?

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<v S2>It is. And I think in time it definitely will.

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<v S2>But I guess the thing to remember is that this

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<v S2>is a fairly significant change on the part of Microsoft.

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<v S2>It's fairly recent. And so I think as time goes on,

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<v S2>we'll probably start to see greater compatibility. There's also some

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<v S2>issues around some games and some of the sort of

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<v S2>slightly more unusual apps, um, where, you know, you'll occasionally

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<v S2>run into things with the ARM processors that just don't work.

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<v S2>So it is something to be aware of if you're

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<v S2>a Jaws user and the battery life is a consideration,

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<v S2>by all means, go for it. But if you're using

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<v S2>zoom text. Uh. I you know, you really need to

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<v S2>hold off, at least at this stage.

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<v S1>So what's the best way to make this purchase online?

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<v S1>Go to a store.

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<v S2>I still like to go to a store and have

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<v S2>a look at the keyboard and the sound. Um, but again,

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<v S2>that's just me. Um, I still like to know that

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<v S2>the keyboard layout is something that I'm comfortable with. You know,

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<v S2>the key travel is nice and those sorts of things,

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<v S2>and that the thing has reasonable speakers. And if you've

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<v S2>got some vision, obviously, to have a look at the

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<v S2>quality of the screen, whether it's bright enough for you

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<v S2>or too bright and those kinds of things. So call

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<v S2>me a bit of a traditionalist or a dinosaur, but

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<v S2>I still like to actually have a look at what

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<v S2>I'm buying and check that I'm going to be happy

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<v S2>with it. But having said that, you know, you can

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<v S2>buy plenty of things online. You know, if you do

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<v S2>your research, um, you know, and you don't want to

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<v S2>traipse around the shops and have a look, um, by

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<v S2>all means, you know, there's plenty of places where you

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<v S2>can buy on online, but I still like to have

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<v S2>a bit of a hands on with what I'm buying

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<v S2>and make sure that I'm comfortable with it.

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<v S1>So there's some things to think about when considering purchasing

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<v S1>a new windows PC. Let's move to a Humanware development now.

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<v S1>And the Mantis Braille Display product, which has been around

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<v S1>for a while. A major upgrade.

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<v S2>Yes. So the mantis is the human Wes 40 cell

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<v S2>braille display that comes equipped with a Qwerty keyboard, as

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<v S2>opposed to the Perkins style keyboard that you have on

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<v S2>their brilliant family of products. The. The latest development is

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<v S2>that the December update will add text to speech to

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<v S2>the mantis family of devices. We've had it on the

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<v S2>brilliant for some time, but the mantis up to now

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<v S2>has not included text to speech, so I think this

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<v S2>will actually be quite a significant update. There is a

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<v S2>webinar which is happening on the 2nd of December, but

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<v S2>you should be able to find a recording of that

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<v S2>on Humanware website. If you want to sort of see

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<v S2>that in action and and understand what that update means.

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<v S2>But I think for mantis users who perhaps want to

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<v S2>use their machine in a little more of a standalone

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<v S2>context as a sort of a note taker replacement, if

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<v S2>you like, I think that this should be quite a

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<v S2>significant update.

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<v S1>That's the Mantis Braille display from Humanware and a major update.

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<v S1>Now let's talk about Rim. Quite a package really it is.

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<v S2>So we have talked a little about it before. It

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<v S2>stands for Remote Incident Manager. And it's a product from

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<v S2>Pneuma Solutions that's pneuma Solutions. And it's designed to allow

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<v S2>you to provide or receive remote support. So for example,

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<v S2>if I if my mom is having a problem with

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<v S2>her computer, I can log into it even though she

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<v S2>doesn't have a screen reader on the machine. And I

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<v S2>can fix whatever problem she's having, or have a look

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<v S2>at an email for her and determine if it's a

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<v S2>scam or something like that. So I use it a

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<v S2>lot for remotely accessing my own computer if I'm away

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<v S2>from home, but also members of the family. It's also useful,

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<v S2>you know, if you, um, if you need to receive

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<v S2>tech support from time to time, it's a good way

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<v S2>of doing it. And even services like IRA now use

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<v S2>that as a way of connecting to your machine to

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<v S2>help you with, you know, something like an inaccessible web

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<v S2>shop or something like that. So Numa have announced an

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<v S2>update this week. There is now some AI tools available

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<v S2>from the Rim dashboard. So there's three AI tools that

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<v S2>you can access. One is the Ask Microsoft Accessibility AI tool.

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<v S2>There's also the PFS companion tool from Vespero. And Rim

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<v S2>have their own tool called Rimbert. And it's designed, I guess,

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<v S2>to help someone. If you're trying to solve a technical problem,

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<v S2>you can quickly look something up while you're in a

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<v S2>Rim session. So for example, I typed in to the

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<v S2>rim bot how do I build a recovery drive for

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<v S2>Windows 11? It's something I always do when I get

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<v S2>a new PC, and within about 2 or 3 seconds

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<v S2>it gave me a very nice step by step guide.

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<v S2>So it's a would be a great sort of technical

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<v S2>troubleshooting type resource if you were providing support using Rim.

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<v S1>It works on windows machines. What about Apple MacBooks?

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<v S2>Um, there is a mac version, but as far as

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<v S2>I know, they still haven't addressed a couple of the

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<v S2>issues that they were having with the Mac OS Sequoia. Um,

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<v S2>there are a couple of compatibility problems with it, but

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<v S2>certainly it runs absolutely fine on earlier Macs. And I

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<v S2>think if you are using a mac as the controlling machine,

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<v S2>so you're the person providing help, I believe it's okay.

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<v S2>I think it's mostly, um, if you're trying to connect

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<v S2>to someone who's who's using a mac and provide help

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<v S2>for them. Um, that's my understanding. So that one is

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<v S2>has still not been resolved.

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<v S1>It's fascinating how we've had this year the appearance of

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<v S1>these AI help products. It's been quite a thing this year,

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<v S1>hasn't it? The development of these products.

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<v S2>Yes. Yeah. And it's and you know, we're also going

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<v S2>to be seeing that in iOS 18.2 with the Apple

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<v S2>intelligence which is their sort of AI platform. Uh Google

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<v S2>Gemini as well. Um, there's so many to choose from now.

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<v S2>And it's really, I think, probably been one of the

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<v S2>biggest developments in tech in the last sort of five

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<v S2>years or so.

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<v S1>Have you been using them much in your daily work?

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<v S2>I do a little bit, yes. Um, I certainly use

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<v S2>Microsoft Copilot sometimes just to summarize things for me. Um,

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<v S2>we've been going through the process at the moment of

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<v S2>selling a property and even just to have it summarize

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<v S2>a contract or, you know, be able to ask questions

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<v S2>about particular terms of a contract, that kind of thing,

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<v S2>without having to trawl through 40 pages of legal speak,

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<v S2>you know, stuff like that. Um, I find it really handy.

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<v S1>Mhm. Yes. It's quite, quite an amazing thing how you

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<v S1>don't have to search stuff out so much now. It'll

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<v S1>steer you in the right direction. And you might go

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<v S1>to those places for more detailed research sometimes. But it

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<v S1>gets you well on the way, doesn't it?

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<v S2>It does. And even little things like using a piece

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<v S2>of ham radio equipment. And I wanted to know how

0:12:40.660 --> 0:12:43.000
<v S2>to how to enter a frequency. And it was an

0:12:43.000 --> 0:12:46.390
<v S2>old piece of equipment from the early 2000. I didn't

0:12:46.390 --> 0:12:48.699
<v S2>have a manual for it because I'd got it second hand,

0:12:48.699 --> 0:12:52.179
<v S2>but I was able to ask ChatGPT some questions and

0:12:52.179 --> 0:12:54.040
<v S2>figure out how to do the things that I needed

0:12:54.040 --> 0:12:54.610
<v S2>to do.

0:12:54.640 --> 0:12:56.859
<v S1>Is it becoming a challenge for you to decide which

0:12:56.890 --> 0:12:59.559
<v S1>of these AI tools to call on at any time?

0:12:59.589 --> 0:13:03.189
<v S2>Sometimes I would say it is. I probably my go

0:13:03.189 --> 0:13:07.720
<v S2>to would would be copilot or ChatGPT, depending on what

0:13:07.719 --> 0:13:10.359
<v S2>context I'm using it. But you know, then we've got

0:13:10.359 --> 0:13:13.809
<v S2>things like meta AI for the, the meta Ray-Ban glasses

0:13:13.809 --> 0:13:16.000
<v S2>and those sorts of things as well. So sometimes for

0:13:16.000 --> 0:13:18.550
<v S2>me it just depends on the the context that I

0:13:18.579 --> 0:13:19.570
<v S2>need to use it.

0:13:19.599 --> 0:13:23.380
<v S1>Now, before we go, let's remind everyone of where there

0:13:23.380 --> 0:13:25.990
<v S1>are details of what we've been talking about in this

0:13:25.990 --> 0:13:29.109
<v S1>and previous editions of the program. You can go to

0:13:29.140 --> 0:13:35.559
<v S1>VA radio.org/talking tech. VA radio, dot org slash talking tech.

0:13:35.559 --> 0:13:37.089
<v S1>And to right to the program.

0:13:37.240 --> 0:13:42.550
<v S2>You can email me Damo Damo McMorrow m c m

0:13:42.550 --> 0:13:46.540
<v S2>o r o w at Vision Australia. Org and thank

0:13:46.569 --> 0:13:48.250
<v S2>you to those who have written in over the last

0:13:48.250 --> 0:13:50.260
<v S2>few weeks I've really appreciated your emails.

0:13:50.290 --> 0:13:56.260
<v S1>Damo McMorrow at Vision australia.org. Yes, you've got some very

0:13:56.260 --> 0:13:59.170
<v S1>good reaction to the chat we had with Ruby Lacy

0:13:59.199 --> 0:14:00.639
<v S1>last week at the vision store.

0:14:00.670 --> 0:14:04.030
<v S2>Yes, we have and and lots of great questions as well.

0:14:04.030 --> 0:14:05.589
<v S2>So thank you very much everybody.

0:14:05.620 --> 0:14:10.719
<v S1>Damo McMorrow at Vision australia.org. This has been talking tech

0:14:10.719 --> 0:14:14.470
<v S1>with me has been Vision Australia's national access technology manager

0:14:14.500 --> 0:14:17.920
<v S1>Damo McMorrow I'm Stephen Jolly. Stay safe. We'll talk more

0:14:17.920 --> 0:14:19.270
<v S1>tech next week. See you.