WEBVTT - Talking Tech 13th August 2024

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<v S1>Hello everyone. Welcome to Talking Tech. This edition available from

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<v S1>August 13th, 2024. I'm Stephen Jolly, great to have you

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<v S1>with us listening maybe through Vision Australia radio associated stations

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<v S1>of the Radio Reading Network, formerly Rph Australia, the Community

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<v S1>Radio Network. And there is also the podcast. Don't forget

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<v S1>that all you need to do is search for the

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<v S1>two words talking tech and Dan. It can all come

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<v S1>usually on a Tuesday afternoon just after it's been produced.

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<v S1>Another option is to ask your Siri device or smart

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<v S1>speaker to play. Vision Australia radio talking tech podcast. Vision

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<v S1>Australia radio talking tech podcast with me, someone who can

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<v S1>explain all this tech stuff really well. Vision Australia's national

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<v S1>advisor on access technology David Woodbridge. David, this week more

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<v S1>for our low vision cohort with some further discussion on

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<v S1>the big purple phone. And you spoke recently with someone

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<v S1>from the family company that has developed and sells this phone.

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<v S2>I certainly did, and I caught up with her over

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<v S2>the weekend, so I hope folks really enjoy that. The

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<v S2>interview that I had.

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<v S1>So this is with Libby Henderson, who's the commercial sales

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<v S1>director with Big purple phones, speaking recently with David Woodbridge.

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<v S2>Hi, Libby, and welcome to the program.

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<v S3>Thank you David, it's great to be here.

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<v S2>So let's just get the the name out of the

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<v S2>way first. So and describe briefly what it is. So

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<v S2>what is the big purple phone.

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<v S3>Yeah the big purple phone. It's a phone that we

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<v S3>designed uh, for, for a scenario we had in my family.

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<v S3>So my mother, during Covid had a stroke and couldn't

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<v S3>remember how to use her phone. Uh, and she was

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<v S3>isolated from us. We had such a terrible journey with

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<v S3>her trying to get hold of her, and, uh, we

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<v S3>went looking for a phone for her that would suit

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<v S3>her and couldn't find anything, really. That was simple enough

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<v S3>for her that she could learn quickly and use without

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<v S3>us there to help her, and so that sent us

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<v S3>on this journey. When I say us, myself and my

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<v S3>husband James on this journey to create a phone and

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<v S3>as it turns out, my background is digital design with

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<v S3>a little bit of accessibility from my time with the

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<v S3>Commonwealth Bank. And my husband James was with Telstra for

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<v S3>25 years. So between us, we had this amazing complementary

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<v S3>skill set that we pulled together and and and designed

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<v S3>the big purple phone. So it's a larger phone. It's

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<v S3>it's a taller phone. So it's about as wide as it,

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<v S3>as kind of a regular phone. Um, mobile phone. But

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<v S3>it's but the screen real estate we get from the

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<v S3>extra height is where we sort of get that bigger,

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<v S3>bigger screen real estate from. It's sort of a 20

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<v S3>by nine proportion. So it's quite tall as a phone. Um,

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<v S3>but you can still sort of hold it comfortably in

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<v S3>your hand because the width is kind of good. So

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<v S3>it's bigger, it's purple. Um, it has high contrast, bigger,

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<v S3>brighter and better and, um, and easier to use.

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<v S2>How many icons would be on the main what we

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<v S2>tend to in techie land called the home screen. How

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<v S2>many icons would you be talking about on the screen?

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<v S3>So as standard there's about ten. You can add more in,

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<v S3>you can add more buttons in, but generally they're just

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<v S3>the standard buttons. They're sort of phone text message camera,

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<v S3>photo gallery. There's a brightness button, torch, weather, video calling radio.

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<v S3>So yeah, that's kind of the the standard buttons.

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<v S2>Okay. Now how big would the icons be? Because I

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<v S2>know sometimes when people say, oh it's big mate. People go, yeah,

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<v S2>it's really not that big. The icons are not really

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<v S2>that big. Are these sort of big, big icons.

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<v S3>Yeah, yeah. So there's two settings so you can set

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<v S3>it to be I'm actually just pulling a ruler out

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<v S3>and measuring it for you because I know in pixels.

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<v S3>But that's no good to you. No it's it's about

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<v S3>four centimetres. You can set it to even larger so

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<v S3>you can take it six six centimetres.

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<v S2>Oh goodness. But you could you still fit all the

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<v S2>icons on the screen.

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<v S3>Yeah. So when it's at the smaller size, you get

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<v S3>sort of 2 to 3 icons on the screen as

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<v S3>you're scrolling down. And it's a little bit like a

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<v S3>poker machine, the way you sort of navigate it. You

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<v S3>sort of. It sort of scrolls around, if you like. Um,

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<v S3>when you've got it set to that six centimetre size,

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<v S3>then you get one big one and half, half of

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<v S3>the next one.

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<v S2>Okay. But you can easily scroll around. So when you

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<v S2>say scrolling around and you're dragging your finger, are you

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<v S2>doing other weird gestures or what.

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<v S3>Are you doing? So you're starting with your finger at

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<v S3>the bottom of the screen and you're swiping up and

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<v S3>that kind of, you know, makes it roll around, if

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<v S3>you know what I mean. Swiping like that. The buttons.

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<v S3>There are also buttons at the top and at the

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<v S3>bottom of the phone was initially designed for people who

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<v S3>are older. So it has sort of, um, uh, ability

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<v S3>to tap up and down. You don't have to scroll.

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<v S3>You can type swiping is hard for some people. Mm mm.

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<v S2>And I believe it also comes with stylus.

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<v S3>It does. That makes it a lot easier I think

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<v S3>as you get older your skin gets drier. And that

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<v S3>touch sensitivity goes um, in many cases. So yes, you

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<v S3>can use the stylus in that case.

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<v S2>Okay. And what does the phone feel like in your hand.

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<v S2>I mean, I know it's based on Nokia, but does

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<v S2>it feel like a sort of a good solid phone

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<v S2>when you're holding your hand, it's not too slippery or

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<v S2>it's not too big to hold in your hand and

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<v S2>that sort of stuff.

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<v S3>Yeah, that's a good question. It's it comes with a

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<v S3>bumper case. So it, it has like a, a clear

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<v S3>jelly bumper case that comes, we put it on. Um,

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<v S3>you can take that off and then it's got more

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<v S3>of a grip. Um, so that kind of it's sort of,

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<v S3>it's a matte kind of feeling to the, to the case.

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<v S3>It's 190g, so that's not too heavy considering it's a

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<v S3>bigger phone. It's not all that heavy. It's sort of

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<v S3>on the heavier side, but it's certainly not as heavy

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<v S3>as an iPhone plus.

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<v S2>And for people that use, uh, Bluetooth, uh, hearing aids,

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<v S2>will it connect with Bluetooth hearing aids?

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<v S3>Yeah it will. The only thing is that if your

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<v S3>hearing aid needs an app to set the settings up,

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<v S3>then you then it doesn't have the app so you

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<v S3>can connect it, but it's going to be literally just

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<v S3>a Bluetooth connection.

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<v S2>Let's say you wanted to add more icons. So you

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<v S2>mentioned you could actually remove or add the different icons

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<v S2>on the screen depending on how many you really want

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<v S2>or use. Can a support person or a family member

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<v S2>do that And is there any other ways of actually

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<v S2>doing it remotely? So rather than the poor person going,

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<v S2>what are you doing to my phone? Give it back

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<v S2>to me. Um, you can also do it remotely. So

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<v S2>I'm assuming there's a couple of ways you can set

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<v S2>up the phone without disturbing the user too much.

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<v S3>That's right. Yeah. So when you first get the phone,

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<v S3>there's a, um, sort of a registration sequence. So you

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<v S3>tell the phone, are you going to have a carer

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<v S3>or are you going to do this yourself? So that's

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<v S3>the first thing. If you set it up so that

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<v S3>you have a carer, um, that carer gets sent a

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<v S3>text message with a um, with a link and then

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<v S3>they can sign in and they can access via a

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<v S3>web browser the settings for the phone. So you might

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<v S3>decide that you want to be the person that manages

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<v S3>the phone for yourself, in which case we send you

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<v S3>a text message and you can log on. You can

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<v S3>log on via the phone, or you might choose what

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<v S3>you want to log on via a, um, a web browser.

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<v S3>So whichever you prefer. Um, it's great because it's, it's

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<v S3>separate from the phone. So you don't have lots of

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<v S3>we talk about the phone being no fandangle meaning there

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<v S3>are not lots, not a lot of little settings that

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<v S3>you can get lost in and rabbit holes to go down.

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<v S3>Um and so you can go into a web browser

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<v S3>and you can make those buttons larger, you can move

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<v S3>them from the four centimeter to the six centimeter, as

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<v S3>we discussed before, you can set it so that it

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<v S3>answers to speakerphone. You can disable buttons, you can add

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<v S3>more apps. Um, so yeah, there's a lot that you

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<v S3>can do to sort of customize the phone. Um, there's

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<v S3>also an SOS button on the phone, which is great

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<v S3>for some people, but for others it's they just don't

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<v S3>need it. So you can disable it.

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<v S2>If you got the phone and you couldn't use the

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<v S2>remote system, can you? Can a family or support person

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<v S2>still get to the settings of the phone by some,

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<v S2>you know, weird and wonderful gesture?

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<v S3>Yeah, yeah, it's actually a button. It's a big button. Yeah,

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<v S3>it's super easy. So if you decide that you want

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<v S3>to just have the phone manage, you manage the phone

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<v S3>on the phone itself and you give it to give

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<v S3>it to someone to fix or set up for you,

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<v S3>or you want to do it yourself. Then when you

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<v S3>go through that registration at the beginning it says, do

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<v S3>you have a carer or are you going to use

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<v S3>this yourself? And you say, I'm going to use this myself.

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<v S3>And then when you get to the home screen, there's

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<v S3>a there's a purple manage button down the bottom of that,

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<v S3>of that menu that I talked about before. And you

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<v S3>tap on that and then that will take you through

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<v S3>to the settings.

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<v S2>Okay. And is that where you say to your grandmother

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<v S2>or your granddad, for goodness sake, do not need to

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<v S2>worry about that button on the screen? That's my button.

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<v S3>So we can disable that button. So if you've got

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<v S3>a carer, um, that button, you can, you can enable

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<v S3>it or disable it. So you can basically make it super, super,

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<v S3>super simple. We have some people that just have the

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<v S3>phone and the message messages button, and that's all they

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<v S3>have on it.

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<v S2>Yeah, exactly. Yeah. Because that's all you want. And it's,

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<v S2>it's back to the, the weird, the weird days of, hey,

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<v S2>people might just want to talk on the phone and

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<v S2>text each other. Yeah, right. And, and exactly. So with

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<v S2>talking about texting each other, um, do you put contacts

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<v S2>in sort of just in text or is it sort

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<v S2>of picture based? So you, you, you tap on uncle

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<v S2>Tom and you can dial uncle Tom by just the picture.

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<v S3>Yeah, it's the picture. So in, in every circumstance. So

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<v S3>the usability is this you, you've got the home screen

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<v S3>and you've got your phone button. And then you scroll

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<v S3>down and there's your messages button. You tap on the

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<v S3>messages button, and that takes you through to all the

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<v S3>faces of the people who are contacts on the phone.

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<v S3>You tap on the face of the phone, and then

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<v S3>you have the choice to speak a message or type

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<v S3>a message, and then you do either.

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<v S2>All right. Now, if people are interested in getting more

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<v S2>on the phone because I know we really haven't talked

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<v S2>about the SOS button. I mean, you mentioned it briefly,

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<v S2>the volume button, but the power button, but they're pretty

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<v S2>standard buttons. So but if people wanted more information about,

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<v S2>you know, hearing aids and other stuff that they can

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<v S2>use if the phone itself, what's the best contact details

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<v S2>that people can use?

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<v S3>So the phones are available through Vision Australia stores, and

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<v S3>we have staff from the Vision Australia stores. There's also

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<v S3>FAQs on the Big Purple phone website, and you've got

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<v S3>a phone number as well that we can support. The

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<v S3>phone actually has a help button which goes through to

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<v S3>our call centre as well, so we can help that way. Okay.

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<v S2>And is that a video call one or is it a.

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<v S3>It's a phone call. We can actually initiate a call

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<v S3>a video call. But nobody wants to do that.

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<v S2>If Well, I don't.

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<v S3>Know. No, no, we just want to talk on the phone. No.

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<v S2>All right. Excellent. All right, well, look, thank you for

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<v S2>coming on, um, talking tech. And it'll be interesting to

0:10:15.678 --> 0:10:18.708
<v S2>see how the phones taken up by the low vision community.

0:10:18.738 --> 0:10:21.228
<v S3>Yeah. Thank you. It's my pleasure, David. And thank you for, um,

0:10:21.228 --> 0:10:22.308
<v S3>for your time today.

0:10:22.338 --> 0:10:23.358
<v S2>That's okay. My pleasure.

0:10:23.388 --> 0:10:30.048
<v S1>David Woodbridge speaking there with Libby Henderson from big purple phones. David,

0:10:30.078 --> 0:10:34.848
<v S1>speaking of smart phones, you've got some news about the

0:10:34.848 --> 0:10:38.478
<v S1>Smart Vision three from Capsis. I do.

0:10:38.478 --> 0:10:41.508
<v S2>And unfortunately, it's a bit of bad news. So as

0:10:41.508 --> 0:10:46.428
<v S2>we all know, technology changes extremely rapidly. And I just

0:10:46.428 --> 0:10:49.218
<v S2>got an email yesterday. So be Monday as we go

0:10:49.218 --> 0:10:54.618
<v S2>to air on today Tuesday. And Vision Australia has confirmed

0:10:54.618 --> 0:10:57.768
<v S2>with Telstra when they switch off the 3G network at

0:10:57.768 --> 0:11:00.618
<v S2>the end of August. And the same with Optus, but

0:11:00.618 --> 0:11:03.708
<v S2>we have not got confirmation from Optus officially and that

0:11:03.708 --> 0:11:07.778
<v S2>is the fact that the smart vision three from Kapsis

0:11:07.808 --> 0:11:12.308
<v S2>will not be compatible with the 4G network. The phone

0:11:12.308 --> 0:11:14.918
<v S2>itself physically does not support the frequency, and if you

0:11:14.918 --> 0:11:17.768
<v S2>want to know what it is, it's 700MHz, but it

0:11:17.768 --> 0:11:20.618
<v S2>simply won't work. It won't work for 000 calls. It

0:11:20.618 --> 0:11:24.248
<v S2>won't work for roaming and everything else. Now, Telstra said

0:11:24.278 --> 0:11:26.378
<v S2>people should have already got a message about the 3G

0:11:26.408 --> 0:11:30.338
<v S2>network closing down. So if you do use those phones

0:11:30.338 --> 0:11:32.888
<v S2>and you're looking for another phone, then I would suggest

0:11:32.918 --> 0:11:36.428
<v S2>you contact Telstra, Optus or indeed if you want an

0:11:36.428 --> 0:11:40.778
<v S2>accessible phone, contact Vision Australia Vision Store and we can

0:11:40.778 --> 0:11:42.428
<v S2>certainly have a talk to you. But at the end

0:11:42.428 --> 0:11:47.078
<v S2>of August, the Smart Vision three will not work.

0:11:47.318 --> 0:11:50.258
<v S1>Um, all other smart phones seem to be going okay though,

0:11:50.288 --> 0:11:52.748
<v S1>and we've talked about this in recent times.

0:11:52.778 --> 0:11:54.848
<v S2>Things like the blown Shield classic two, and there's a

0:11:54.848 --> 0:11:57.128
<v S2>few other bits and bobs going on. But yes, yes,

0:11:57.128 --> 0:12:01.238
<v S2>it's unfortunately it's the way that technology sometimes improves and

0:12:01.238 --> 0:12:02.858
<v S2>it leaves the old tech behind.

0:12:03.008 --> 0:12:05.968
<v S1>We're about two thirds of the way through the beta

0:12:05.968 --> 0:12:11.338
<v S1>cycle for the new iOS iOS 18. How's it going?

0:12:11.338 --> 0:12:12.808
<v S1>Because I know you'd be close to it.

0:12:12.838 --> 0:12:15.508
<v S2>Yeah, it's a bit rough. So the last beta that

0:12:15.508 --> 0:12:20.728
<v S2>I had, which was last week, iOS 18, unless I

0:12:20.728 --> 0:12:25.078
<v S2>was running some type of media. So things like radio, music,

0:12:25.078 --> 0:12:29.488
<v S2>audiobook and so on, voiceover would not work at all.

0:12:29.488 --> 0:12:31.468
<v S2>So I had to sort of put up with the

0:12:31.468 --> 0:12:34.648
<v S2>media in the background and listen to voiceover. So that's

0:12:34.648 --> 0:12:38.038
<v S2>now been fixed in the current beta cycle. However, with

0:12:38.038 --> 0:12:41.638
<v S2>the current beta cycle, AirPods and AirPods Pro and AirPods

0:12:41.638 --> 0:12:44.848
<v S2>Max work perfectly well. However, if I then try and

0:12:44.848 --> 0:12:47.818
<v S2>use my general Bluetooth headsets, the driver doesn't seem to

0:12:47.848 --> 0:12:50.788
<v S2>kick in very well with the Bluetooth driver, so it

0:12:50.788 --> 0:12:54.658
<v S2>can take sometimes up to about 30s for the Bluetooth

0:12:54.658 --> 0:12:57.448
<v S2>to kick in. So I'm sort of a bit worried

0:12:57.448 --> 0:13:00.388
<v S2>because this is getting really, really close to the launch

0:13:00.388 --> 0:13:04.658
<v S2>date of the iPhone 16 itself, Self. So I have

0:13:04.658 --> 0:13:06.128
<v S2>a funny feeling there's probably going to be a few

0:13:06.128 --> 0:13:10.328
<v S2>little rust updates either now or after the actual official

0:13:10.328 --> 0:13:13.238
<v S2>launch of the iPhone 16, with iOS 18.

0:13:13.328 --> 0:13:16.118
<v S1>Features that you're starting to play with. We should be

0:13:16.118 --> 0:13:17.108
<v S1>looking forward to.

0:13:17.138 --> 0:13:19.928
<v S2>Look, the main one that I'm really, really looking forward

0:13:19.928 --> 0:13:23.498
<v S2>to is the new Braille screen input, and I think

0:13:23.498 --> 0:13:25.478
<v S2>we mentioned it quite a while ago when we talked

0:13:25.478 --> 0:13:30.548
<v S2>about WWDC Worldwide Developers conference. And that's where you can actually,

0:13:30.548 --> 0:13:35.078
<v S2>rather than just brailling on the touch screen, it turns

0:13:35.078 --> 0:13:39.938
<v S2>your touch screen into a full Braille input keyboard. So

0:13:39.938 --> 0:13:42.428
<v S2>all the commands you can imagine you can do on

0:13:42.428 --> 0:13:46.688
<v S2>your brilliant and other devices that have got an input

0:13:46.688 --> 0:13:50.168
<v S2>Braille keyboard, then you can do them on the iPhone.

0:13:50.168 --> 0:13:54.638
<v S2>And that's the most outstanding feature for me is just

0:13:54.638 --> 0:13:58.148
<v S2>having that increased functionality. And there's a few other things

0:13:58.148 --> 0:14:01.898
<v S2>going on. But as we also know about iOS 18, mean,

0:14:01.928 --> 0:14:05.168
<v S2>we're really not going to get all the Apple Intelligence

0:14:05.168 --> 0:14:10.298
<v S2>features until iOS 18.1. And that sort of talked about

0:14:10.298 --> 0:14:11.648
<v S2>maybe early next year.

0:14:11.648 --> 0:14:15.488
<v S1>More in the coming weeks. Before we go, a reminder

0:14:15.488 --> 0:14:17.408
<v S1>of where there are details of what we've been talking

0:14:17.408 --> 0:14:19.838
<v S1>about in this and previous editions of the program.

0:14:19.838 --> 0:14:21.428
<v S2>Indeed. So as the way you can check out my

0:14:21.428 --> 0:14:26.198
<v S2>blog site, which is David, would it be dot Podbean Podbean.

0:14:26.228 --> 0:14:31.778
<v S1>Com David would be our dot podbean podbean.com to write

0:14:31.778 --> 0:14:32.498
<v S1>to the program.

0:14:32.528 --> 0:14:34.598
<v S2>You can write to me at Vision Australia which is

0:14:34.598 --> 0:14:39.188
<v S2>David Dot Woodbridge, Heartsounds at Vision australia.org.

0:14:39.218 --> 0:14:44.318
<v S1>David Dot Woodbridge at Vision australia.org. This has been talking

0:14:44.348 --> 0:14:47.828
<v S1>tech with me has been Vision Australia's national advisor on

0:14:47.828 --> 0:14:52.538
<v S1>access technology David Woodbridge. Our guest was Libby Henderson from

0:14:52.538 --> 0:14:56.228
<v S1>big purple phones I'm Stephen Jolly. Stay safe. We'll talk

0:14:56.228 --> 0:14:57.548
<v S1>more tech next week. See you.