WEBVTT - Talking Tech 8th October 2024

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<v S1>Hello everyone. Welcome to Talking Tech. This edition available from

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<v S1>October the 8th, 2024. I'm Stephen Jolly. Great to have

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<v S1>you with us listening maybe through Vision Australia Radio, associated

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<v S1>stations of the Radio Reading Network or the Community Radio Network.

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<v S1>There is also the podcast. To catch that, all you

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<v S1>need to do is search for the two words. Talking

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<v S1>tech and an icon will come usually on a Tuesday

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<v S1>afternoon just after it's been produced. Another option is to

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<v S1>ask your Siri device or smart speaker to play Vision

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<v S1>Australia radio talking tech podcast. Vision Australia radio talking tech

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<v S1>podcast with me. Vision Australia's national access technology manager Damien McMorrow. Hey, Damo.

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<v S2>Hi, Stephen. How are you?

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<v S1>I'm very well and enjoying the technology season that we

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<v S1>have at the moment with so much happening, not just

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<v S1>in the Apple world, but other things happening. And one

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<v S1>of those is in ChatGPT and you've been playing with

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<v S1>that a bit lately?

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<v S2>Yes I have. I had a situation a week or

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<v S2>so back where I had bought a handheld VHF marine

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<v S2>radio for my boat, and the manual, as tends to

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<v S2>happen with these things, wasn't particularly accessible. You could OCR

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<v S2>the PDF, but anywhere where they referenced a button, it

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<v S2>just read it as a graphic or not at all.

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<v S2>So you would hear the to adjust the volume, press

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<v S2>the button. And I thought, well, that's not particularly useful. So, uh,

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<v S2>I discovered that we could upload a document to ChatGPT.

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<v S2>So you open open it. Um, in a web browser,

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<v S2>you may be able to do it from the app,

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<v S2>but I just did it from the, from a browser

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<v S2>and next to the edit box where you normally can

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<v S2>type in and ask it questions, is a button that

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<v S2>allows you to browse for a file. And I just

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<v S2>browsed to the PDF and uploaded it, and then I

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<v S2>was able to ask questions in the usual way. So

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<v S2>by typing into the edit box, how do I adjust

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<v S2>the volume? How do I enable dual watch mode? Uh,

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<v S2>how do you charge the radio? Those sorts of things.

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<v S2>And I was able to get, you know, quite intelligible

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<v S2>and sensible answers from it. So basically what it does

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<v S2>is it processes the document and then allows you to

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<v S2>ask questions about that particular file or that particular document.

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<v S2>So really handy if you've got, you know, a mainstream product,

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<v S2>perhaps where you've downloaded the user manual from somewhere and

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<v S2>there's all kinds of annoying graphics that representing the buttons,

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<v S2>and they don't work very well with the screen reader. Um,

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<v S2>it gives you a different way of being able to

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<v S2>sort of interpret that information and, and get the, the

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<v S2>things that you need. It's also good because you can

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<v S2>just ask it for the information that you want, rather

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<v S2>than having to read through things in multiple languages. I

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<v S2>had an instance yesterday where I'd bought a new coffee

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<v S2>machine and every page had the same instructions in German,

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<v S2>Italian and English. And so again, reading that with a

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<v S2>screen reader was a bit of a nightmare.

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<v S1>So you did this from a web page rather than

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<v S1>from the ChatGPT app, is that right?

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<v S2>That's right. Just ChatGPT. Com the easiest way to find

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<v S2>the button is to find the edit box, where you

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<v S2>normally would type in your questions and then shift tab

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<v S2>back once there's a button there that allow you to

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<v S2>browse for a file.

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<v S1>So do you sign in via your account to do that?

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<v S2>Yes. You do, yes. So you still need an account,

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<v S2>but it can be a free account. It doesn't have

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<v S2>to be a paid account to use that facility. Yeah.

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<v S1>Very interesting. Let's move on. Now. Our conversation last week

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<v S1>was about the the meta Ray-Ban smart glasses. And you've

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<v S1>got some further thoughts about that.

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<v S2>Yes, I've had a few questions during the week. You know,

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<v S2>people sort of saying, well, there's the Ray-Ban meta glasses.

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<v S2>There's the Arc Vision headset. Which should I go with?

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<v S2>What do they do? Well, which one would you choose?

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<v S2>All of that kind of thing. So I just thought

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<v S2>it might be worth having a little bit of a

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<v S2>discussion around that. Um, given that the number of questions

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<v S2>of that sort that I've had. So the Arcs vision

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<v S2>headset is for those that haven't come across it yet,

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<v S2>it looks like a bone conduction type headset. So, um,

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<v S2>the headband goes around the back of your head and

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<v S2>there are two earpieces which, rather than covering your ears,

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<v S2>actually sit just forward of your ears and it conducts

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<v S2>the sound through the bones of your face. And then

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<v S2>on the right hand side of the headset is a

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<v S2>camera module, which is a small rectangular box. The camera

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<v S2>points forward and there are three buttons. There's a triangular button,

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<v S2>a square button, and a round button to control the headset,

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<v S2>and it plugs in via USB-C to your phone. You

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<v S2>run the vision app and it has a number of

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<v S2>different modes. So it has a scene mode where it

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<v S2>pretty much gives you sort of a running commentary of

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<v S2>whatever the camera can see. It has a short text

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<v S2>mode and a document mode, which people who use seeing

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<v S2>AI will be familiar with that. It sort of will

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<v S2>scan the document and read it to you. It's essentially

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<v S2>just an OCR function. It has a barcode reader, and

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<v S2>it also has a what they call Q mode. And

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<v S2>it's a bit like what we were talking about before

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<v S2>with ChatGPT. So you can scan something like a menu,

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<v S2>it'll give you guidance as to where to where to

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<v S2>hold the page. And then you can ask it questions like,

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<v S2>you know, how much are the chips? Or what are

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<v S2>the what's the cheapest thing on the menu, that type

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<v S2>of thing. There are some similarities, I guess, between um,

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<v S2>ARX vision and the Ray-Ban meta glasses, but there are

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<v S2>also some fairly significant differences. I have had an extensive

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<v S2>look at both and tried them in different situations. In

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<v S2>terms of which one would suit or which one I'd recommend.

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<v S2>It really depends on what you're trying to do. So

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<v S2>I think that the the vision is much better for

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<v S2>document reading because the, the meta glasses always want to

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<v S2>summarize rather than read the document from beginning to end,

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<v S2>which can be a little bit frustrating. The scene mode

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<v S2>is quite nice in that it does give you a

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<v S2>sort of a running commentary. I was walking along the, um,

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<v S2>near my my home and it said, uh, a man

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<v S2>riding a bicycle along a sidewalk. And I thought, oh,

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<v S2>I wonder what that's actually saying. And then three seconds later,

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<v S2>a guy on a bike shot past me and rang

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<v S2>his bell. So it was actually correct. So having that

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<v S2>information there at your fingertips, as it were, is quite,

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<v S2>quite nice. Um, it can be a little overwhelming though,

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<v S2>because it does give you sort of a constant stream.

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<v S2>Whereas with the meta glasses you have to you have

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<v S2>to prompt it and ask it, you know, hey, meta,

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<v S2>look and tell me what you see. So it sort

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<v S2>of depends on whether you like that constant stream of

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<v S2>information about the visual environment or whether you just want

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<v S2>it when you when you query it. So it kind

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<v S2>of depends, I think, on whether the AI capability is

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<v S2>more important to you or whether you really just want

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<v S2>the document reading capability. But the other part of the equation, too,

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<v S2>is that the scene mode with ARX vision does interpret.

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<v S2>So it'll describe what it can see, but it will

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<v S2>also read text. So you don't have to sort of

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<v S2>prompt and say, look and tell me if there's any text.

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<v S2>Look and tell me if there's any signage. Basically if

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<v S2>the camera can see it, whether it's text or other objects,

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<v S2>it will read it to you. So I think it

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<v S2>kind of depends on what you what you want it

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<v S2>for at the moment. At the time that we this

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<v S2>goes to air, the ARX vision is only Android compatible.

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<v S2>We will have an iPhone adapter very soon for it,

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<v S2>but at this point in time it's Android only. Um,

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<v S2>and it is a cable connection. So that's something that

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<v S2>might be a problem for people, um, having to having

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<v S2>to have that wired connection to your phone.

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<v S1>One plus with the meta glasses is the capability of

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<v S1>having a friend or an agent through be my eyes

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<v S1>talking to you and reading what you're seeing.

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<v S2>That's right. And being able to do that through things

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<v S2>like WhatsApp and so on. The only other consideration is

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<v S2>that obviously the vision is a specialized device and is

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<v S2>therefore NDIS consumables eligible, whereas the meta glasses would be

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<v S2>regarded as an everyday item, so you wouldn't really be

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<v S2>able to get them funded through NDIS. So that's something

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<v S2>that might also be a consideration. So my advice would

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<v S2>be to, you know, if you're if you're not sure,

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<v S2>think about what it is that you're you most wanting

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<v S2>to use it for. And also whether the wired connection

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<v S2>is a problem for you, whether you want just the

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<v S2>AI capability or whether your main use case is document

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<v S2>reading and have a look, have a good look at them.

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<v S2>Pop into a vision store. Take the vision for a

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<v S2>test run, head into your local sunglasses shop and have

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<v S2>a look at the the meta glasses and choose what

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<v S2>works for you.

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<v S1>I think that's very helpful what you've been explaining there

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<v S1>over the last few minutes. A shout out to David Woodbridge,

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<v S1>who was my partner in crime for this program for

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<v S1>12 years. David is now with Humanware Australia as a

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<v S1>blindness product specialist, so we'll be seeing him around the

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<v S1>traps quite a lot, and we'll be talking to him

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<v S1>from time to time. But he'll be a human wear

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<v S1>authority on things like the the monarch, the brilliant range

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<v S1>of devices, the Victor stream and the stellar Trek devices.

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<v S1>And the monarch is actually going to be front and

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<v S1>center this week.

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<v S2>Yes. So there is a launch event happening on the

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<v S2>10th of October. That's at 11 a.m. Australian Eastern Daylight Time,

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<v S2>because of course we're in summer time now here in Australia.

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<v S2>Humanware in conjunction with quantum are running that one. And

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<v S2>the monarch has been a sort of a long awaited product.

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<v S2>We've heard lots about it over the last 12 months,

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<v S2>and so it'll be nice for it to be officially

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<v S2>launched here in Oz. For those who, um, aren't familiar

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<v S2>with it, it is essentially a Braille tablet device, so

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<v S2>it's a multi-line braille display that can also display tactile graphics.

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<v S2>And if you're familiar with the sort of kingsoft suite

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<v S2>of applications that exist on the brilliant and the Braillenote

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<v S2>touch products and those kinds of things, a lot of

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<v S2>those applications are present on the monarch, but we do

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<v S2>also have the tactile graphics viewer. The unit itself is

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<v S2>about the size of a large gaming laptop. So sort

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<v S2>of a 15 inch gaming laptop and around about the

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<v S2>same sort of weight. But, uh, it is an exciting product,

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<v S2>I think, particularly for, uh, people in doing those sort

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<v S2>of Stem subjects science, technology, engineering and maths and those

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<v S2>sorts of things, or people who just want to be

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<v S2>able to read more than one line of Braille at

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<v S2>a time.

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<v S1>It's going to cost a bit.

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<v S2>It is. Yes. The the last figure that I had

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<v S2>heard was in the order of $27,000. So certainly not

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<v S2>cheap and not something that you would purchase lightly. But

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<v S2>I think, you know, for for those who need that

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<v S2>sort of functionality where they're dealing with high level maths

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<v S2>or graphical concepts or, um, you know, wanting to take

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<v S2>a lot of, uh, Braille material with them on the go.

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<v S2>It may be a good option, particularly in the education

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<v S2>space I think. Mhm.

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<v S1>Yes. So that's this Thursday, the launch of that device

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<v S1>in Australia. Does that mean it's going to be available

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<v S1>for sale straight away.

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<v S2>Yes I believe so. Yes. Great.

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<v S1>Yeah. I want to have a quick word with you

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<v S1>about a very useful Vision Australia service, the help desk,

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<v S1>which comes under your portfolio.

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<v S2>It does. It's one that's quite close to my heart.

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<v S2>So the help desk is there to provide phone and

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<v S2>email support for access technology queries. So it could be

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<v S2>anything from what's a good accessible phone option to my

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<v S2>jaws has suddenly stopped speaking. What do I do? All

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<v S2>of those sorts of access, tech type questions, general advice,

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<v S2>that type of thing. And the team is fully staffed

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<v S2>by people with lived experience. So I have two people

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<v S2>on the team who are full time screen reader users,

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<v S2>two who are full time magnification users, although all of

0:13:05.173 --> 0:13:07.872
<v S2>them are familiar with all of the products. And their

0:13:07.872 --> 0:13:10.573
<v S2>team leader Jim Piepszak has been in the access tech

0:13:10.573 --> 0:13:13.362
<v S2>space for a very long time as well. So there's

0:13:13.362 --> 0:13:15.372
<v S2>a lot of a lot of expertise there, a lot

0:13:15.402 --> 0:13:17.803
<v S2>of passion in terms of, you know, using the tech

0:13:17.803 --> 0:13:21.433
<v S2>in their in their daily lives. And they're also very,

0:13:21.463 --> 0:13:24.703
<v S2>very diligent. If they don't know the answer, they will

0:13:24.732 --> 0:13:27.132
<v S2>do the research and come back to you if they

0:13:27.132 --> 0:13:29.202
<v S2>can't solve it straight away. But we obviously try to

0:13:29.232 --> 0:13:32.773
<v S2>solve as much as we can, um, with the customer

0:13:32.772 --> 0:13:33.553
<v S2>on the phone.

0:13:33.553 --> 0:13:36.732
<v S1>So the way to reach the Vision Australia Technology Help

0:13:36.762 --> 0:13:37.723
<v S1>desk is.

0:13:37.723 --> 0:13:43.872
<v S2>To ring the Vision Australia main number 130847406. That's one

0:13:43.902 --> 0:13:48.152
<v S2>300 vision and just ask for the Access Technology help

0:13:48.183 --> 0:13:53.612
<v S2>desk and it's available. 8:30 a.m. to 6 p.m. Australian

0:13:53.612 --> 0:13:56.433
<v S2>Eastern Daylight Time, Monday to Friday.

0:13:56.463 --> 0:14:03.422
<v S1>One 308 474661 300 vision. Before we go, a reminder

0:14:03.423 --> 0:14:06.453
<v S1>of where there are details of what we've been talking

0:14:06.453 --> 0:14:09.512
<v S1>about in this and previous editions of the program, you

0:14:09.512 --> 0:14:15.602
<v S1>can just go to VA radio.org/talking tech. VA radio, dot

0:14:15.602 --> 0:14:19.293
<v S1>org slash talking tech and to right to the program.

0:14:19.293 --> 0:14:24.782
<v S2>Damo Damo dot McMorrow m c m o w r

0:14:24.783 --> 0:14:27.333
<v S2>o w at Vision Australia.

0:14:27.753 --> 0:14:33.903
<v S1>Org Damo dot McMorrow at Vision australia.org. This has been

0:14:33.903 --> 0:14:37.203
<v S1>talking tech with me has been Vision Australia's national access

0:14:37.203 --> 0:14:41.703
<v S1>technology manager Damo McMorrow. I'm Stephen Jolly. Take care. We'll

0:14:41.703 --> 0:14:43.143
<v S1>talk more tech next week. See you.