1 00:00:00,080 --> 00:00:02,320 Speaker 1: Now we know that October is a busy time in 2 00:00:02,320 --> 00:00:06,800 Speaker 1: the Northern Territory with October Business Month well and truly underway. 3 00:00:07,000 --> 00:00:09,399 Speaker 1: And we've also seen the winners and runners up of 4 00:00:09,440 --> 00:00:15,160 Speaker 1: this year's Business Excellence Awards, recognizing outstanding achievements across a 5 00:00:15,280 --> 00:00:19,200 Speaker 1: variety of sectors recognized. Joining me on the line is 6 00:00:19,320 --> 00:00:24,320 Speaker 1: the Chamber of Commerce's Chief Operating Officer, Nicole Walsh. Good 7 00:00:24,360 --> 00:00:24,880 Speaker 1: morning to you. 8 00:00:24,960 --> 00:00:27,840 Speaker 2: Nicole, good morning, thank you for having me on. 9 00:00:27,960 --> 00:00:29,920 Speaker 1: Yeah, lovely to have you on the show. Now, Nicole, 10 00:00:29,960 --> 00:00:31,680 Speaker 1: tell me a little bit more about the aim of 11 00:00:31,720 --> 00:00:33,560 Speaker 1: these awards. 12 00:00:33,920 --> 00:00:37,000 Speaker 2: So we've just finished our fifth round across the territory 13 00:00:37,040 --> 00:00:40,400 Speaker 2: of the Business Excellence Awards, So it's really about recognizing 14 00:00:41,040 --> 00:00:44,640 Speaker 2: business excellence. And also we've got three four categories in 15 00:00:44,720 --> 00:00:48,360 Speaker 2: Outstanding Customer Service, which is what they started as in 16 00:00:48,400 --> 00:00:50,320 Speaker 2: Central Australia about twelve years ago. 17 00:00:50,520 --> 00:00:53,920 Speaker 1: Yeah, right now, I understand there's about sixteen categories now 18 00:00:53,960 --> 00:00:57,120 Speaker 1: to celebrate what were some of the highlights. 19 00:00:57,840 --> 00:01:00,800 Speaker 2: I looked at this highlights right across in dah when 20 00:01:00,840 --> 00:01:03,640 Speaker 2: we have we've got the Outstanding Customer Service, which is 21 00:01:04,120 --> 00:01:07,240 Speaker 2: a really special categories when its people are external to 22 00:01:07,520 --> 00:01:11,280 Speaker 2: your business nominating you or your staff. It's just fantastic 23 00:01:11,280 --> 00:01:13,760 Speaker 2: because it can be anyone from a small business or 24 00:01:13,760 --> 00:01:17,800 Speaker 2: a casual person at the local units, the Glasses thought, 25 00:01:17,920 --> 00:01:19,959 Speaker 2: or a really really big business. So they're the real 26 00:01:20,040 --> 00:01:23,240 Speaker 2: highlights we always get. It's about recognizing right across the board, 27 00:01:23,280 --> 00:01:27,080 Speaker 2: which is fantastic. Then we also increasingly seen that people 28 00:01:27,080 --> 00:01:29,640 Speaker 2: are using business Excellence awards and the great ones about 29 00:01:29,640 --> 00:01:33,679 Speaker 2: the chambers is again it's crossed right across different industries 30 00:01:34,000 --> 00:01:37,760 Speaker 2: across the board. Is people really taking the opportunity to 31 00:01:38,120 --> 00:01:40,040 Speaker 2: recognize the good work that they've done in the last 32 00:01:40,040 --> 00:01:42,640 Speaker 2: twelve months, to celebrate that and celebrate the staff as well. 33 00:01:42,720 --> 00:01:47,400 Speaker 2: So lots of different things like outstanding some new startup, 34 00:01:47,520 --> 00:01:51,520 Speaker 2: exceptional workplace events, manufacturing, Yeah, it's been great. 35 00:01:51,480 --> 00:01:54,240 Speaker 1: And Nicole, were there any like any that really stood 36 00:01:54,240 --> 00:01:57,280 Speaker 1: out for you? I know sometimes when imc different events, 37 00:01:57,320 --> 00:02:00,000 Speaker 1: and I'm sure you know same for you when you're there, 38 00:02:00,120 --> 00:02:02,720 Speaker 1: You're going through all the different entries and you think, 39 00:02:02,800 --> 00:02:05,720 Speaker 1: oh goodness, me, that's amazing. You know I listened when 40 00:02:05,760 --> 00:02:08,640 Speaker 1: you listen to one particular story. 41 00:02:09,400 --> 00:02:11,640 Speaker 2: Oh look, it's so hard to I think. You know, 42 00:02:11,680 --> 00:02:13,800 Speaker 2: there's definitely a few when I saw some of it 43 00:02:13,800 --> 00:02:17,160 Speaker 2: in the outstanding Customers Service, small business some really local 44 00:02:17,200 --> 00:02:21,520 Speaker 2: businesses like Woodwicks and Wildflowers, bringing winning that one in 45 00:02:21,600 --> 00:02:24,000 Speaker 2: the top ends, you know, running up with Alabio Manali 46 00:02:24,120 --> 00:02:27,239 Speaker 2: as well. We you know, Hadventia come in. Really loved 47 00:02:27,280 --> 00:02:31,799 Speaker 2: seeing that for me. Also seeing the Social Corporate Social 48 00:02:31,800 --> 00:02:35,160 Speaker 2: Responsibility one as well, which is talking about how businesses 49 00:02:35,200 --> 00:02:38,880 Speaker 2: are working with community on projects that have some really 50 00:02:38,919 --> 00:02:42,480 Speaker 2: strong community outcomes, and that was Bentier. We've had some 51 00:02:42,520 --> 00:02:45,960 Speaker 2: really strong ones in the manufacturing too, so Australian Garments 52 00:02:46,120 --> 00:02:49,679 Speaker 2: anyone you've been out to see Australian garments and shoes manufacturing. 53 00:02:50,040 --> 00:02:54,080 Speaker 2: They are manufacturing soles of shoes in Darwin and I 54 00:02:54,080 --> 00:02:55,880 Speaker 2: went out there when I was in Darwin last week 55 00:02:56,400 --> 00:02:58,440 Speaker 2: and that was just the whole story. I've never seen 56 00:02:58,520 --> 00:03:01,040 Speaker 2: how you make the soles of shoes. I wouldn't know 57 00:03:01,080 --> 00:03:04,760 Speaker 2: there was thing, no neither, So that was sort of 58 00:03:04,800 --> 00:03:07,520 Speaker 2: really get those you didn't get the interest going on 59 00:03:07,600 --> 00:03:10,720 Speaker 2: different ones, you know, iron bar one as well, helping 60 00:03:10,760 --> 00:03:14,320 Speaker 2: people achieve so many different ones. It was just fantastic. 61 00:03:14,360 --> 00:03:17,240 Speaker 2: But the city of Darwin did again, there's with Australian 62 00:03:17,280 --> 00:03:20,480 Speaker 2: Darlett Issue manufacturing, so I think what we really I 63 00:03:20,680 --> 00:03:23,560 Speaker 2: personally always love it's such a variety every year and 64 00:03:23,560 --> 00:03:24,280 Speaker 2: that's what's really neat. 65 00:03:24,400 --> 00:03:26,400 Speaker 1: Yeah, oh, that is wonderful and good to see so 66 00:03:26,440 --> 00:03:30,280 Speaker 1: many Northern Territory businesses recognized. I know it's a busy 67 00:03:30,320 --> 00:03:32,520 Speaker 1: time of the year for you guys at the moment 68 00:03:32,520 --> 00:03:35,320 Speaker 1: within here in the Northern Territory across the board with 69 00:03:35,360 --> 00:03:39,360 Speaker 1: October business months underway. Is the Chamber involved in quite 70 00:03:39,360 --> 00:03:42,920 Speaker 1: a few of the events of the events this year, I. 71 00:03:42,920 --> 00:03:46,400 Speaker 2: Look absolutely so. We had our business at Sunset last 72 00:03:46,480 --> 00:03:48,840 Speaker 2: week in Darwin, which was great, and we had mister 73 00:03:48,960 --> 00:03:52,160 Speaker 2: Kahla attend and talk to the crowd that we see 74 00:03:52,160 --> 00:03:55,040 Speaker 2: and of course Polly at Casarina Shopping Center, but definitely 75 00:03:55,080 --> 00:03:57,120 Speaker 2: a few in daw I've got loads of ones in 76 00:03:57,160 --> 00:03:59,960 Speaker 2: our springs at the moment this week and with support 77 00:04:00,200 --> 00:04:03,440 Speaker 2: in migrants in business and we've got Kathy Freeman here 78 00:04:03,440 --> 00:04:06,560 Speaker 2: and Alice Springs tonight. Of course a Qunjiatis who won 79 00:04:06,640 --> 00:04:09,200 Speaker 2: something at the Chief Minister. There's one export an anti 80 00:04:09,360 --> 00:04:11,040 Speaker 2: Export of the Year at the Chief Minister of the 81 00:04:11,040 --> 00:04:13,920 Speaker 2: awards on Friday, and just throughout the regions we've got 82 00:04:13,960 --> 00:04:16,640 Speaker 2: bucing businesses business at sunsets and of course about the 83 00:04:16,720 --> 00:04:21,280 Speaker 2: futures form at the end of October. Busy, busy time. 84 00:04:21,440 --> 00:04:24,120 Speaker 1: It certainly is. You mentioned just a moment ago one 85 00:04:24,160 --> 00:04:26,880 Speaker 1: of the events at Casuarina, and we had been discussing 86 00:04:26,880 --> 00:04:29,039 Speaker 1: a bit earlier. Today it's actually a story in the 87 00:04:29,080 --> 00:04:33,160 Speaker 1: Northern Territory News today about Territory business operators really being 88 00:04:33,200 --> 00:04:36,560 Speaker 1: asked to help to implement the new government's measures to 89 00:04:36,680 --> 00:04:40,080 Speaker 1: reduce juvenile crime and reoffending. Now my understanding is that 90 00:04:40,160 --> 00:04:44,240 Speaker 1: speaking at October Business Month, we know that the Business Minister, 91 00:04:44,360 --> 00:04:46,640 Speaker 1: Robin carl had said that the private sector would be 92 00:04:46,760 --> 00:04:50,839 Speaker 1: part of the solution to the territory's chronic crime problems 93 00:04:50,880 --> 00:04:53,120 Speaker 1: and had sort of said, you know, if there are 94 00:04:53,200 --> 00:04:55,880 Speaker 1: businesses out there that are prepared to take on a 95 00:04:56,040 --> 00:04:59,120 Speaker 1: youth and give them an opportunity and get them into 96 00:04:59,120 --> 00:05:01,800 Speaker 1: the workforce, is it a good step? Is that a 97 00:05:01,800 --> 00:05:02,240 Speaker 1: good move? 98 00:05:03,600 --> 00:05:06,159 Speaker 2: I look absolutely, And as we as that came up, 99 00:05:06,200 --> 00:05:09,440 Speaker 2: we actually as a Chamber of Commerce have some positions 100 00:05:09,440 --> 00:05:12,839 Speaker 2: in particularly to support that process as well, so the 101 00:05:12,880 --> 00:05:16,760 Speaker 2: engagement between the business community and young people around workforce 102 00:05:16,760 --> 00:05:19,120 Speaker 2: and engagement and all different things. I think it's good 103 00:05:19,160 --> 00:05:22,040 Speaker 2: not every business is you know, is one to going 104 00:05:22,080 --> 00:05:23,919 Speaker 2: to be involved in that. It has it been impacted 105 00:05:23,960 --> 00:05:26,680 Speaker 2: in in different ways of things that happen across the territory. 106 00:05:27,000 --> 00:05:29,279 Speaker 2: But I do think that we need to do things differently, 107 00:05:29,360 --> 00:05:32,559 Speaker 2: look at doing things differently. So it was you know, again, 108 00:05:32,640 --> 00:05:34,560 Speaker 2: this is something that we sort of presented to the 109 00:05:34,640 --> 00:05:37,960 Speaker 2: last government and had the opportunity for that to be resourced. 110 00:05:37,960 --> 00:05:41,320 Speaker 2: So having the Minister for Business stand up and make 111 00:05:41,360 --> 00:05:44,279 Speaker 2: that such a big, strong part of their strategy going 112 00:05:44,320 --> 00:05:46,200 Speaker 2: forward was great, really good. 113 00:05:46,480 --> 00:05:49,440 Speaker 1: Now I know this obviously since we last spoke, we 114 00:05:49,520 --> 00:05:52,080 Speaker 1: know there's been a change in government and new minister. 115 00:05:52,200 --> 00:05:55,200 Speaker 1: How has it all been received by your members? Oh? 116 00:05:55,200 --> 00:05:57,520 Speaker 2: Look, I think it's you know, people have welcomed the change, 117 00:05:57,720 --> 00:06:00,120 Speaker 2: that's for sure. So we saw that what happened with 118 00:06:00,160 --> 00:06:02,320 Speaker 2: the elections there was people were looking for a change. 119 00:06:02,360 --> 00:06:05,200 Speaker 2: So there's a sense of let's let's see what's coming, 120 00:06:05,279 --> 00:06:07,400 Speaker 2: let's see what can be delivered on what we've certainly 121 00:06:07,400 --> 00:06:10,880 Speaker 2: have seen the very very active in October business Lances 122 00:06:10,880 --> 00:06:12,640 Speaker 2: and I think people have had an opportunity to hear 123 00:06:12,720 --> 00:06:15,400 Speaker 2: some of the strategies, you know, some of the announcements 124 00:06:15,480 --> 00:06:17,560 Speaker 2: coming out that will have a direct impact on business. 125 00:06:17,560 --> 00:06:20,320 Speaker 2: You know, we've always spoken about payroll tax, We've spoken 126 00:06:20,320 --> 00:06:22,760 Speaker 2: about cents and training using exempt so all those kind 127 00:06:22,760 --> 00:06:25,000 Speaker 2: of things will be speaking about it. We'll have Minister 128 00:06:25,040 --> 00:06:27,360 Speaker 2: burg going speaking on Thursday and the hours business that's 129 00:06:27,440 --> 00:06:30,240 Speaker 2: unset about, so I think people are really keen to 130 00:06:30,279 --> 00:06:33,800 Speaker 2: see where we land with some particularly business safety and security. 131 00:06:34,000 --> 00:06:36,800 Speaker 1: Has there been much of a timeline when it comes 132 00:06:36,880 --> 00:06:39,040 Speaker 1: to the payroll tax at this stage. 133 00:06:40,440 --> 00:06:42,120 Speaker 2: No, actually, I'm probably not aware of that. 134 00:06:42,160 --> 00:06:44,240 Speaker 1: I'm sure will follow. 135 00:06:48,320 --> 00:06:51,440 Speaker 2: Being celebrated, I guess in that sense. And yeah, people 136 00:06:51,440 --> 00:06:53,960 Speaker 2: are really keen to see to see what lies ahead 137 00:06:53,960 --> 00:06:56,680 Speaker 2: because there's some challenges for businesses out there. Yeah, there 138 00:06:56,760 --> 00:06:59,360 Speaker 2: also lots of opportunities as well. Yeah. 139 00:06:59,440 --> 00:07:01,719 Speaker 1: Well, Nicole Walsh always great to catch up with you. 140 00:07:01,760 --> 00:07:04,159 Speaker 1: I really appreciate your time this morning. Thanks so much 141 00:07:04,200 --> 00:07:06,200 Speaker 1: for having a chat with me. Great. 142 00:07:06,240 --> 00:07:07,680 Speaker 2: Thank you, Katie, Thank you