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Speaker 1: Welcome to How I Work, a show about the tactics

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Speaker 1: used by leading innovators to get so much out of

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Speaker 1: their day. I'm your host, doctor Amantha Imber. I'm an

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Speaker 1: organizational psychologist, the founder of innovation consultancy Inventium, and I'm

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Speaker 1: obsessed with finding ways to optimize my work date. This

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Speaker 1: episode is another my favorite Tip episode. The title's probably

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Speaker 1: pretty self explanatory. It's about my favorite tip from each

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Speaker 1: of the interviews I conduct. So my guest today is

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Speaker 1: Pipper Hallis. Pipper was just thirty three when she became

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Speaker 1: the CEO of Ella Bashe. Ella Bashe is one of

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Speaker 1: the leading skincare brands in Australia and has over one

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Speaker 1: hundred and fifty salons. And when Pipper is not busy

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Speaker 1: being CEO, she's the mum of two young boys, aged

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Speaker 1: three and six, and has also just released her first

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Speaker 1: book called Bold Moves, How to Stand Up, Step Out

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Speaker 1: and make your next Bold Move. I first met Pipper

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Speaker 1: maybe seven or eight years ago when my consultancy Inventium

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Speaker 1: worked with Ella Bashe on an innovation project. And in

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Speaker 1: this clip I have selected from my chat with Pipper,

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Speaker 1: we delve into meetings so as a CEO. Pippa has

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Speaker 1: a lot of meetings, but she's really thought very deeply

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Speaker 1: about how to get the most out of them. So

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Speaker 1: on that note, let's go over to Pippa to hear

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Speaker 1: about how she thinks about meetings.

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Speaker 2: So I think preparation is absolutely key. So you know,

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Speaker 2: all the managers, whether it's a one on one meeting

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Speaker 2: or whether it's our leadership meeting for the week, there's

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Speaker 2: there's really clear preparation that they need to do to

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Speaker 2: make sure we're getting both getting value out of the time.

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Speaker 2: So agendas are prepared and sent out twenty four hours

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Speaker 2: prior any reports are received so we can review and

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Speaker 2: then I live by this really this really simple. I

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Speaker 2: guess analogy that I learned a while ago, and it's

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Speaker 2: it's one problem, three options, and one recommendation. So if

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Speaker 2: someone you know wants to meet me, one of my

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Speaker 2: managers or it could could be could be then presented

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Speaker 2: it to the broader leadership team, then we try and

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Speaker 2: use that framework. So set up a problem, set up

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Speaker 2: three options, and then set up the recommendations, so where

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Speaker 2: you know, we're forcing ourselves through a framework to have

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Speaker 2: solution based conversations.

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Speaker 1: I like that framework a lot, and so how does

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Speaker 1: that work in practice? Like is it like I mean,

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Speaker 1: is that just so ingrained in the business that everyone

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Speaker 1: does that, or like what does that look like in practice? Yeah?

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Speaker 2: Sure? So, you know, quite simply in the leadership meetings,

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Speaker 2: you know, I would literally write one three one on

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Speaker 2: the board, and you know, I do it to regularly

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Speaker 2: remind everyone how to frame things, because I know we

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Speaker 2: all get so busy and quite often things aren't framed

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Speaker 2: the right way. So symbolically I just write one three

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Speaker 2: one on agendas. That's how I also set out the

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Speaker 2: agenda framework work, so people can you know, be reminded

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Speaker 2: and again frame and agenda to go want one problem,

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Speaker 2: three options, one recommendation so that it forces the preparation

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Speaker 2: and the thinking time before we actually get to the meeting.

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Speaker 1: That's nice having the visual reminder as well. I finally,

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Speaker 1: you know, when you introduce new frameworks into a business,

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Speaker 1: it's I think the trick is making them stick. And

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Speaker 1: what else do you do with meetings like consciously to

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Speaker 1: make sure that you get the most out of them?

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Speaker 1: Because I think for most people, probably most managers, most

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Speaker 1: people reporting to managers possibly the bane of their existence

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Speaker 1: at work. I've read that I think the average CEO

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Speaker 1: or executive has something like twenty three hours of meetings

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Speaker 1: a week or something like that. So what other things

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Speaker 1: are you doing to make more productive and more enjoyable

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Speaker 1: as well?

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Speaker 2: Yeah, look, I think I think it goes back to

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Speaker 2: the planning your week out and planning your week out,

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Speaker 2: you know, on the friday before. So if I look

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Speaker 2: at my hand, i'll, you know, and notice if there's

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Speaker 2: any meetings that either double ups and can be moved

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Speaker 2: into another meeting and just cover it off as an

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Speaker 2: a gender item, or if there's meetings simply we don't

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Speaker 2: need to meet for and we're just we're just meeting

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Speaker 2: for the sake of having a meeting, and it can

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Speaker 2: be dealt with over email. So those things are just

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Speaker 2: pushed out and it's just a it's a constant work

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Speaker 2: in progress, I think, to make sure we're coming together

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Speaker 2: and if we're coming together, we're coming together for a

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Speaker 2: specific outcome that's going to impact everyone in the room.

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Speaker 1: Hello there me again. I just love that simple framework

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Speaker 1: that Pipper uses one three to one, one problem, three options,

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Speaker 1: one recommendation. It's something that I've tried using myself. Since

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Speaker 1: speaking to Pipper, and I found it completely changes the

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Speaker 1: output from meetings, So perhaps it's something you might want

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Speaker 1: to try out for your next meeting, maybe if you've

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Speaker 1: got one today. Even so, that is it for today's show.

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Speaker 1: If you like this excerpt, you might want to listen

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Speaker 1: to my full chat with Pipper, which I linked to

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Speaker 1: in the show notes. And if you're enjoying how I work,

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Speaker 1: I'd love it if you could take five seconds to

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Speaker 1: five star reviews and written some lovely words. It really

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Speaker 1: does make my day. So that's it for today's show

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Speaker 1: and I'll see you next time.