WEBVTT - The Smell-o-metre 👃

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<v Speaker 1>Hello, I'm Artsimone. I stand out everywhere I go because

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<v Speaker 1>I'm gorgeous, clearly, but not everyone is like me. A

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<v Speaker 1>lot of the time we're surrounded by people that seem

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<v Speaker 1>a bit bland dull. I'm interesting, even so I'm taking

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<v Speaker 1>upon myself to find the colorful characters among us, even

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<v Speaker 1>if they seem a bit beige at first glance. I

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<v Speaker 1>don't know what characters I'll be meeting with or what

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<v Speaker 1>they're keeping concealed. All I know is that they're interesting

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<v Speaker 1>enough to be talking to me. Welcome to Conceal It

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<v Speaker 1>with Art Simone. Let's meet our guests. Roll the tape.

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<v Speaker 2>My name's Jerry, I'm fifty three. I'm a business owner

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<v Speaker 2>from Queensland, Sonny, Queensland. I've got twenty acres love animals,

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<v Speaker 2>also doing up a couple of old cars with my son.

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<v Speaker 2>But it's the work that I do that's particularly interesting.

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<v Speaker 2>It could be considered essential work. You probably don't know

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<v Speaker 2>who does it or never seen anyone do it before.

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<v Speaker 1>Hey, hello, Jarn, how are you good. Welcome to the

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<v Speaker 1>studio and welcome to Concealed Now. I've never met you before.

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<v Speaker 1>In my love you know, you could have just pulled

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<v Speaker 1>off the street. I have heard some facts about you. Okay,

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<v Speaker 1>so you're from Queensland. Yes, you live in Queensland.

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<v Speaker 2>I do.

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<v Speaker 1>So you're here in studio with me when you live

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<v Speaker 1>in Queensland. Yes, oh my god. It's like interstate is

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<v Speaker 1>not exciting. I'm so happy I'd enough to do this

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<v Speaker 1>through zoom though. Okay, sive in Queensland. You live on

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<v Speaker 1>lots of land. Okay, doesn't give me much information. But

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<v Speaker 1>maybe you just like getting out in the boosh. I

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<v Speaker 1>don't know, is there anything exciting on your land?

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<v Speaker 2>It's behind a zoo.

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<v Speaker 1>It's behind a zoo. Wow, that's such a very clever

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<v Speaker 1>because if they need to expand the size of the zoo,

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<v Speaker 1>you can say, come on, name your prob always a possibility.

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<v Speaker 1>That's pretty good. Okay, hopefully they invent some more animals,

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<v Speaker 1>can edit up because I feel like actually running out

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<v Speaker 1>of animals. Maybe maybe, but maybe I don't know. Maybe

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<v Speaker 1>get in the future where they start making cyborg animals

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<v Speaker 1>and they need a new wing to the zoo. Yeah,

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<v Speaker 1>your place is the one to go. Okay, and you

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<v Speaker 1>like to do up cars?

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<v Speaker 2>Yes, love old cars.

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<v Speaker 1>Yeah, what type of cars do you old Holden's You

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<v Speaker 1>answered that so quick. Yeah, it would be nothing else

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<v Speaker 1>at all, old hold nothing else. What makes an old Holden?

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<v Speaker 2>Oh it's strong, it's heavy strong. Yeah, when you slam

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<v Speaker 2>the door.

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<v Speaker 1>Brander profile strong heavy Yeah, keep going yeap strong heavy.

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<v Speaker 1>So I'm going to ask you three questions, and from

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<v Speaker 1>the answers to those three questions, I have to try

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<v Speaker 1>and decide and determine what you were concealing from me.

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<v Speaker 1>Sometimes I get it right, most times I get it wrong.

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<v Speaker 2>You can only try.

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<v Speaker 1>I'm going to try. Okay, So question number one, what

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<v Speaker 1>was a weird obsession you had as a kid.

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<v Speaker 2>So when I was young, like late teens, I had

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<v Speaker 2>a little bit a session with obviously cars. I'm very particular,

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<v Speaker 2>and I was very can I say this word anal?

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<v Speaker 2>I was just like, yeah, yeah, it was.

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<v Speaker 1>Anal safe space here, Okay, you can use that word

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<v Speaker 1>around me.

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<v Speaker 2>It's signe. I actually had a a Gemini panel van

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<v Speaker 2>and the interior.

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<v Speaker 1>The language Gemini panel.

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<v Speaker 2>Van, and I did all the inside up, and I

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<v Speaker 2>was very particular. I had containers and shelving and buckets

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<v Speaker 2>and organization. Yeah, it was very organized. A lot of

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<v Speaker 2>cloths and yeah, a few buckets and a few bits

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<v Speaker 2>and pieces.

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<v Speaker 1>And okay, it's a very organized interior of your Gemini

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<v Speaker 1>Gemini panel Van. See you've always loved cars. Yeah, okay,

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<v Speaker 1>do you like the show? Right? I feel like all

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<v Speaker 1>can't be But do you like it West Coast Customs?

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<v Speaker 2>Yeah? No, not for me?

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<v Speaker 1>Okay, all right, Gemini panel Van. But ain't all about

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<v Speaker 1>the car interior organization? Okay? Question number two. Out of

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<v Speaker 1>the five senses, which one would you struggle with the

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<v Speaker 1>most if you lost it? Don't ask me what the

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<v Speaker 1>farther are I've forgotten?

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<v Speaker 2>No, that's okay. If I lost it, probably my smell. Yeah,

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<v Speaker 2>I wouldn't. I wouldn't want to lose that.

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<v Speaker 1>You don't want to lose you?

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<v Speaker 2>No?

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<v Speaker 1>No, okay, I feel like I'm just saying about myself now.

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<v Speaker 1>I think I could. I couldn't lose my sight, although

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<v Speaker 1>I could lose it later in life because I've seen

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<v Speaker 1>everything now you can just describe it to me. Okay.

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<v Speaker 1>And fintal question, Yeah, what are you most fearful of?

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<v Speaker 2>Okay, there was a couple. Yeah, well okay, let me

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<v Speaker 2>there's probably my own blood.

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<v Speaker 1>Yeah, your own blood.

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<v Speaker 2>Yeah, and you're like getting needles and things like that.

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<v Speaker 2>That's my own.

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<v Speaker 1>Needles, okay. All right, so let's recap okay, all right,

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<v Speaker 1>So you live in coins, and you got a lot

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<v Speaker 1>of land. You love cars okay, and you did all

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<v Speaker 1>lots of organization buckets containers okay. And you wouldn't want

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<v Speaker 1>to lose your smell. No, And you're fearful of blood,

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<v Speaker 1>my own, your own blood. That is the very big difference. Yeah, difference, yes,

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<v Speaker 1>especially in my career. Okay, So they still could be

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<v Speaker 1>a vampire. I'm running that down, all right. So I

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<v Speaker 1>feel like I know this one, and sometimes I don't.

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<v Speaker 1>I think I've worked it out, but I could be

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<v Speaker 1>completely wrong, and I'm just going to guess. Okay, all right,

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<v Speaker 1>So I'm putting it all together. The only thing that

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<v Speaker 1>comes to mind is something very interesting. I feel like

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<v Speaker 1>cleaning supplies is the vibe I'm getting right, cleaning and

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<v Speaker 1>you don't like your own blood, but you might be

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<v Speaker 1>around blood a lot. Okay, I'm going to guess. Are

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<v Speaker 1>you a crime scene cleaner?

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<v Speaker 2>I am a trauma and crime scene cleaner. I own

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<v Speaker 2>my own company called National Trauma and Crime Scene Cleaning.

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<v Speaker 2>We specialize in murders murder scenes trauma, decomposition, sewerage and

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<v Speaker 2>hoarding and we cover all of Australia.

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<v Speaker 1>Yeah. I love this Jerry. He cleans up blood and gutsy.

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<v Speaker 1>I've just revealed give opened your jacket and there is

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<v Speaker 1>national trauma and crime scene cleaning with lots of things

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<v Speaker 1>for the wale. So we have just found out that

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<v Speaker 1>Jerry is a crime scene cleaner. I got it right, yes,

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<v Speaker 1>But the real question is can he help me clean

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<v Speaker 1>up my life? Help? Jerry is about to speak about

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<v Speaker 1>some confronting themes around death. Do you think you need

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<v Speaker 1>to tap this one out here? No hard feelings, Just

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<v Speaker 1>go back to the feed and listen to one of

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<v Speaker 1>the other amazing episodes I've made for you. All Right,

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<v Speaker 1>So we're here with Jerry and we've just found out

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<v Speaker 1>that you are a crime scene cleaner. Do you have

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<v Speaker 1>a proper terminology for that? Am I being rude by

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<v Speaker 1>calling you a crime scene clean.

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<v Speaker 2>It's fine friends of clean?

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<v Speaker 1>Yeah? Friends or that's men. Put that down. Actually forensic.

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<v Speaker 1>That's good. That's very good for all the CSR people.

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<v Speaker 1>I love that. Okay, So I have to preface this

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<v Speaker 1>with I'm so fascinated by this world. I tell you

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<v Speaker 1>what I've watched documentaries, I've watched TV shows. There's even

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<v Speaker 1>this YouTube channel of this, like the American group of

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<v Speaker 1>people that like they show a lot they show Oh

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<v Speaker 1>my god, make I don't think this should be on YouTube,

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<v Speaker 1>but I still watch it. So I am so fascinated

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<v Speaker 1>to find out even more. Okay, because you know, I

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<v Speaker 1>can't be bother go into the States to go to

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<v Speaker 1>one of their smelly houses.

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<v Speaker 2>Okay, come with me.

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<v Speaker 1>Watch them afar. Okay, although I have been in some

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<v Speaker 1>dressing rooms that do look like crime scene, so I

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<v Speaker 1>don't know. But first question obviously is how did you

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<v Speaker 1>get into this line of work?

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<v Speaker 2>So I started off commercial cleaning, so right when I

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<v Speaker 2>was very young, when I had my Gemini panel van,

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<v Speaker 2>I actually first started off as a forklift driver and

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<v Speaker 2>they did some nighttime cleaning doing pubs and clubs and

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<v Speaker 2>vomit and spew and finding sharps and you name it.

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<v Speaker 2>We did it, the dirtiest things, we did it.

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<v Speaker 1>So you know, you start working with slightly more icky

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<v Speaker 1>things from its pew, filthy things.

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<v Speaker 2>Vargus, veins all over car put all over the house.

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<v Speaker 1>Now, but you start with that, and then how do

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<v Speaker 1>you then get into the full forensic.

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<v Speaker 2>As you get more experienced and do there's a lot

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<v Speaker 2>of courses out there you can do, which we've done,

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<v Speaker 2>and then you're obviously more experience, and then you know,

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<v Speaker 2>it just goes from there and it builds up and

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<v Speaker 2>builds up.

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<v Speaker 1>Okay, and did you is this your company?

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<v Speaker 2>My company?

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<v Speaker 1>So did you start working? We're working with someone else.

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<v Speaker 2>So back then I was working for another company. They

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<v Speaker 2>didn't actually solely do forensically. Their main was like carper

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<v Speaker 2>cleaning and pest control and remediation work and flood work.

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<v Speaker 2>So we do a lot of flood remediation where houses

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<v Speaker 2>got flooded with sewage or with water. One of the

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<v Speaker 2>agents I was doing work for, the person had passed

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<v Speaker 2>away from the dining room and lound room. The people

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<v Speaker 2>that used to deliver the old yellow pages actually discovered it.

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<v Speaker 2>They were dropping the yellow pages at the door of

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<v Speaker 2>the unit and then go on, there's something not right.

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<v Speaker 2>It was a bad smell. And then they looked in

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<v Speaker 2>the window and seeing a body sort of over a chair,

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<v Speaker 2>and then they six on the four they've seen the

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<v Speaker 2>whole part of the lound room going to let into

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<v Speaker 2>the dining room was there was fluid everywhere. Anyway, I

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<v Speaker 2>got a phone call it like five o'clock afternoon from

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<v Speaker 2>the agent saying, please help me, this is what's happened.

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<v Speaker 2>You know, can you meet me there on you know?

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<v Speaker 2>So we went there and wow, that was my eye

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<v Speaker 2>opener of a really big job. The odor was we

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<v Speaker 2>have a scale of one to ten and it was anilimeter.

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<v Speaker 2>Oh yeah, it was a ten out of ten.

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<v Speaker 1>Okay, So before we get to the degreety details to

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<v Speaker 1>a degree, what is the kind of spectrum of forensic cleaning,

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<v Speaker 1>Like you can go in there and clear up some

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<v Speaker 1>blood or you can go in there and I don't.

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<v Speaker 2>Know, they all differ a lot. So depending on the

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<v Speaker 2>degree of let's just say someone's passed away in a property, yes,

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<v Speaker 2>and all depends on how long they've been there for.

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<v Speaker 2>So if it's a what a one day decomposition, we're

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<v Speaker 2>going to do a stage one clean and the odor

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<v Speaker 2>will probably be fairly low. Where then the spectrum is

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<v Speaker 2>you can go from a one day to a six weeker.

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<v Speaker 2>So then you've got you blowflies and maggots and you've

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<v Speaker 2>got all the gury stuff. After six weeks of yeah,

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<v Speaker 2>someone passing, it's not a pretty sight.

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<v Speaker 1>Have you ever watched into a place in me? Like,

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<v Speaker 1>just knock it down, love?

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<v Speaker 2>So we've had a couple.

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<v Speaker 1>It's so soaked into everything, and what do you do.

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<v Speaker 2>We had one in a different I won't name the state,

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<v Speaker 2>but a different state from here, where the body was

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<v Speaker 2>there for six weeks and passed away on carpet in

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<v Speaker 2>the hallway, and so we had to remove the carpet

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<v Speaker 2>and cut it all out. But it had gone through

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<v Speaker 2>the timber floors and it was a high set place,

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<v Speaker 2>and it actually all the fluids had gone through the

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<v Speaker 2>timber flooring, but it had gone down the hallway under

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<v Speaker 2>the bathroom out to the dining room kitchen, and it

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<v Speaker 2>had covered an area probably about six or seven square meters.

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<v Speaker 2>But then were the worst part of it. It went through

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<v Speaker 2>the timber floor and then down into the main joists

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<v Speaker 2>and beams. But the problem that it traveled out so

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<v Speaker 2>one or two of the beams had actually been infected

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<v Speaker 2>with body fluids all the way through.

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<v Speaker 1>Human go everything.

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<v Speaker 2>It was under like four or five walls, so it

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<v Speaker 2>made a hell of a mess. So then, of course,

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<v Speaker 2>and we can only do all the surface cleaning because

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<v Speaker 2>we're not builders, so the builders got to be involved.

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<v Speaker 2>But it was a very very old, missed treated house.

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<v Speaker 2>So he was part order, part gross filth, yes, very recluse,

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<v Speaker 2>and you didn't want much to do with the world.

0:11:01.400 --> 0:11:03.760
<v Speaker 2>So it wasn't a good property. And then the poor

0:11:03.960 --> 0:11:06.160
<v Speaker 2>family had deal with the cleanup.

0:11:06.559 --> 0:11:10.320
<v Speaker 1>So talk me through the process of you get a

0:11:10.320 --> 0:11:12.720
<v Speaker 1>phone call and then do you go out and assess

0:11:12.720 --> 0:11:13.480
<v Speaker 1>the property first.

0:11:13.840 --> 0:11:15.920
<v Speaker 2>So we've got a few girls in the office answer

0:11:15.920 --> 0:11:17.680
<v Speaker 2>the phones twenty four to seven yes, so we don't

0:11:17.720 --> 0:11:20.960
<v Speaker 2>have answering services or other companies that do our phone calls.

0:11:21.320 --> 0:11:24.520
<v Speaker 2>And they then discretely get as much information as possible

0:11:24.800 --> 0:11:27.080
<v Speaker 2>so we can go from obviously where the property is,

0:11:27.080 --> 0:11:30.000
<v Speaker 2>describe the property, was there an ode? Is there animals

0:11:30.040 --> 0:11:31.680
<v Speaker 2>in the property? Because that can make a big difference

0:11:31.720 --> 0:11:33.080
<v Speaker 2>if there was a dog a cat while they were

0:11:33.120 --> 0:11:36.800
<v Speaker 2>passed away, so they've made a mess urine feces from them.

0:11:37.200 --> 0:11:39.480
<v Speaker 2>There's a whole series we have out your list that

0:11:39.559 --> 0:11:41.480
<v Speaker 2>you've got to go through and all these questions. After

0:11:41.520 --> 0:11:44.240
<v Speaker 2>all those questions are answered, then we then send technicians

0:11:44.280 --> 0:11:46.719
<v Speaker 2>out and get the approval to go. Some of you're

0:11:46.720 --> 0:11:49.360
<v Speaker 2>trying to get pre approval to obviously dispose of beds

0:11:49.440 --> 0:11:51.800
<v Speaker 2>or carpets and things like that. If depending on their information,

0:11:52.280 --> 0:11:53.800
<v Speaker 2>so then we can then go and do ourt works.

0:11:53.880 --> 0:11:55.320
<v Speaker 1>I guess to degree you have to kind of be

0:11:55.360 --> 0:11:58.000
<v Speaker 1>a one stop shop. We're dealing with death a lot

0:11:58.000 --> 0:12:00.480
<v Speaker 1>of the time here, right, lots of thing. It's a

0:12:00.600 --> 0:12:04.319
<v Speaker 1>very sensitive time for all those involved. So I guess

0:12:04.920 --> 0:12:07.040
<v Speaker 1>if you know, they want to come to someone who

0:12:07.080 --> 0:12:09.320
<v Speaker 1>can just kind of you deal with this and then

0:12:09.480 --> 0:12:11.559
<v Speaker 1>we'll go back when it's fresh and lovely.

0:12:11.640 --> 0:12:12.200
<v Speaker 2>Happens a lot.

0:12:12.280 --> 0:12:15.440
<v Speaker 1>Yeah, do you find you have to train your staff anyway,

0:12:15.600 --> 0:12:18.559
<v Speaker 1>just in terms of dealing with high emotion like that.

0:12:18.720 --> 0:12:20.640
<v Speaker 2>Yeah. Yeah, We've got all walks of life with our

0:12:20.679 --> 0:12:24.839
<v Speaker 2>stuff X you know ambos, We've got X nurses, X

0:12:24.920 --> 0:12:27.520
<v Speaker 2>age care, so a lot of them have got life experiences.

0:12:27.520 --> 0:12:29.199
<v Speaker 2>We've got a few young ones aboard the little learning.

0:12:29.280 --> 0:12:31.320
<v Speaker 2>But obviously they're then with always someone that's been fully

0:12:31.360 --> 0:12:34.680
<v Speaker 2>trained and by myself, a lot of them have done courses, yes,

0:12:35.040 --> 0:12:38.079
<v Speaker 2>some haven't. They come to us and there as you say, green,

0:12:38.480 --> 0:12:41.200
<v Speaker 2>but they've got to learn. You know, I'm fifty three

0:12:41.200 --> 0:12:41.880
<v Speaker 2>and I'm still learning.

0:12:41.920 --> 0:12:42.080
<v Speaker 1>You know.

0:12:42.160 --> 0:12:43.880
<v Speaker 2>The more they can learn, the better, and the more

0:12:43.920 --> 0:12:46.160
<v Speaker 2>I can learn and bring to the family is great

0:12:46.160 --> 0:12:48.560
<v Speaker 2>because that way they're more stronger for the job. The

0:12:48.640 --> 0:12:51.760
<v Speaker 2>job is very very sensitive and very very hard at

0:12:51.760 --> 0:12:55.160
<v Speaker 2>some times, but we believe in debriefing after every job,

0:12:55.240 --> 0:12:57.199
<v Speaker 2>talk with our office staff and if they need more

0:12:57.240 --> 0:12:59.760
<v Speaker 2>than counseling. But yeah, do you.

0:12:59.720 --> 0:13:02.040
<v Speaker 1>Have to weed out some people that are a bit

0:13:02.080 --> 0:13:04.880
<v Speaker 1>too into the area of crime scene cleaning.

0:13:04.920 --> 0:13:08.400
<v Speaker 2>There's about forty things that they have to pass before

0:13:08.400 --> 0:13:10.800
<v Speaker 2>they even get into the first step, and one of

0:13:10.840 --> 0:13:13.000
<v Speaker 2>the main thing is they have to have a clean record.

0:13:13.760 --> 0:13:16.440
<v Speaker 2>Oh yeah, okay, well you imagine the situation they're in

0:13:16.480 --> 0:13:18.920
<v Speaker 2>and those it has to be clean. No, they've got

0:13:18.960 --> 0:13:21.000
<v Speaker 2>to be very trustworthy. That's the main thing. Yes, yeah,

0:13:21.080 --> 0:13:25.040
<v Speaker 2>when you're going to a house there's potential jewelry, money, Yeah,

0:13:25.720 --> 0:13:27.200
<v Speaker 2>very much, there's a lot a lot of trust.

0:13:27.240 --> 0:13:29.000
<v Speaker 1>You should have a metal detector before that.

0:13:29.240 --> 0:13:32.880
<v Speaker 2>Before they got a right arms out, arms out, Yeah, there.

0:13:32.760 --> 0:13:33.400
<v Speaker 1>You're good to go.

0:13:33.600 --> 0:13:35.760
<v Speaker 2>Yep. And there's all these things that ever got to

0:13:35.760 --> 0:13:37.800
<v Speaker 2>be how they with odors, how they with blood and outs,

0:13:37.800 --> 0:13:39.760
<v Speaker 2>how they with vomit, you know, how they with feces.

0:13:40.000 --> 0:13:42.080
<v Speaker 2>We've had a couple of cases where they've come in

0:13:42.280 --> 0:13:44.040
<v Speaker 2>all bells and whistles and bend. I can do this,

0:13:44.080 --> 0:13:46.400
<v Speaker 2>I can do this, And the next minute they are

0:13:46.440 --> 0:13:49.200
<v Speaker 2>either spewing or the game. That's they can't stomach it.

0:13:49.280 --> 0:13:50.839
<v Speaker 2>And you know that it's not for you because and

0:13:50.880 --> 0:13:52.640
<v Speaker 2>then that one wasn't bad. You know, out of ten,

0:13:52.679 --> 0:13:54.040
<v Speaker 2>that was only a four. How are you going to

0:13:54.120 --> 0:13:55.040
<v Speaker 2>go with a nine or a ten?

0:13:55.200 --> 0:13:57.559
<v Speaker 1>Can you smell smell like outside of property?

0:13:57.720 --> 0:13:58.800
<v Speaker 2>Yes? All the time?

0:13:59.040 --> 0:14:02.200
<v Speaker 1>Wow? Do you sometimes walk down there and go dead? Person?

0:14:03.160 --> 0:14:05.240
<v Speaker 1>Does it happen you just like walking your dog? You're like,

0:14:05.360 --> 0:14:06.680
<v Speaker 1>I know, that's why you're on the property with all

0:14:06.679 --> 0:14:08.360
<v Speaker 1>the acres. You don't have to smell it.

0:14:08.600 --> 0:14:09.600
<v Speaker 2>I got plenty of fresh air.

0:14:11.240 --> 0:14:12.600
<v Speaker 1>And does it all just kind of smell the same

0:14:12.679 --> 0:14:14.280
<v Speaker 1>or you're like, no, that's blood.

0:14:14.640 --> 0:14:16.680
<v Speaker 2>You can see there's a big difference between fresh blood

0:14:17.080 --> 0:14:20.280
<v Speaker 2>and someone that's been decomposed for a long period of time. Yeah,

0:14:20.400 --> 0:14:22.160
<v Speaker 2>that's why I do not want to lose my sense

0:14:22.160 --> 0:14:22.560
<v Speaker 2>of smell.

0:14:23.120 --> 0:14:23.440
<v Speaker 1>Rah.

0:14:23.520 --> 0:14:26.400
<v Speaker 2>Yeah. Yeah. And not only that, you want when you're

0:14:26.400 --> 0:14:27.960
<v Speaker 2>doing your job, you want to make sure that you've

0:14:28.000 --> 0:14:29.720
<v Speaker 2>got it all and when you walk into property and

0:14:29.760 --> 0:14:32.320
<v Speaker 2>after you've done, you know full clear of this and

0:14:32.360 --> 0:14:34.760
<v Speaker 2>the full clean and down to the nitty gritties, and

0:14:34.760 --> 0:14:37.360
<v Speaker 2>all the furniture's gone, all the fixtures are gone. You

0:14:37.400 --> 0:14:39.440
<v Speaker 2>want to make sure that property has got no decomposition

0:14:39.560 --> 0:14:40.280
<v Speaker 2>smell at all.

0:14:40.760 --> 0:14:42.960
<v Speaker 1>How do you put up with the smell? She just

0:14:42.960 --> 0:14:45.360
<v Speaker 1>put like a little like tree shaped car.

0:14:45.520 --> 0:14:47.840
<v Speaker 2>So you can have we can have you can have

0:14:48.040 --> 0:14:49.920
<v Speaker 2>P three masks with the right fielders and then you

0:14:49.960 --> 0:14:52.600
<v Speaker 2>don't smell. I think just great. Or sometimes you can

0:14:52.600 --> 0:14:55.200
<v Speaker 2>have a P two mask with a little bit of mix, yes,

0:14:55.320 --> 0:14:56.840
<v Speaker 2>and your little finger. It's a little bit up here

0:14:56.880 --> 0:15:00.000
<v Speaker 2>to depending on the odor levels and the extreme. If

0:15:00.040 --> 0:15:02.760
<v Speaker 2>it's only a one day decomposition, you can get away

0:15:02.800 --> 0:15:04.000
<v Speaker 2>with a P two and a little bit of vixed

0:15:04.000 --> 0:15:06.240
<v Speaker 2>and it's not there's hardly no smell at all. There's

0:15:06.240 --> 0:15:08.760
<v Speaker 2>hardly no bacteria in there. But if it's a six weeker,

0:15:09.160 --> 0:15:10.560
<v Speaker 2>you want to go to the P three mask.

0:15:11.080 --> 0:15:12.280
<v Speaker 1>Is that the airs thick? Right?

0:15:12.360 --> 0:15:14.560
<v Speaker 2>It's oh yeah.

0:15:15.080 --> 0:15:18.280
<v Speaker 1>So obviously some of these situations are things like you

0:15:18.280 --> 0:15:19.840
<v Speaker 1>were saying, oh that it could be like a Hordo's house.

0:15:20.520 --> 0:15:23.520
<v Speaker 1>I doubt they call you themselves, though, So who hires

0:15:23.520 --> 0:15:24.320
<v Speaker 1>you to clean it up?

0:15:24.560 --> 0:15:27.480
<v Speaker 2>Social workers, next of kin, A lot of next to

0:15:27.520 --> 0:15:29.680
<v Speaker 2>kin get to the point where they've just had enough

0:15:29.920 --> 0:15:32.000
<v Speaker 2>and they call us and they'll speak to the girls

0:15:32.120 --> 0:15:34.680
<v Speaker 2>office and say, I'm old, what do I do? How

0:15:34.720 --> 0:15:36.920
<v Speaker 2>do I They don't want to throw nothing away and

0:15:37.120 --> 0:15:38.920
<v Speaker 2>on family, they're telling me to go and get you

0:15:38.960 --> 0:15:41.600
<v Speaker 2>know what, you know, don't come near me. But they've

0:15:41.600 --> 0:15:44.000
<v Speaker 2>got to help because you know, the fire department's got involved,

0:15:44.080 --> 0:15:46.440
<v Speaker 2>or neighbors are complaining to the council and if it's

0:15:46.480 --> 0:15:48.720
<v Speaker 2>a council audit where they say, right, it's going to

0:15:48.760 --> 0:15:51.800
<v Speaker 2>be cleaned up. Otherwise you're out. They're the fun ones,

0:15:52.040 --> 0:15:52.680
<v Speaker 2>very challenging.

0:15:52.760 --> 0:15:55.240
<v Speaker 1>It's almost like you need to have like a councilor

0:15:55.320 --> 0:15:56.040
<v Speaker 1>with you. Oh.

0:15:56.160 --> 0:15:58.920
<v Speaker 2>In some cases we've had yeah, yeah, they've been really good.

0:15:59.240 --> 0:16:02.000
<v Speaker 1>I've watched those really TV shows. Not really into those.

0:16:02.480 --> 0:16:04.560
<v Speaker 1>They sit they sit on the grass and everyone's pulling

0:16:04.560 --> 0:16:08.760
<v Speaker 1>out this stuff and you're like, no, that's my good spoon.

0:16:09.320 --> 0:16:11.840
<v Speaker 1>You've got three hundred other spoons, but it's the good one.

0:16:12.120 --> 0:16:14.320
<v Speaker 2>Sometimes we can only do half days. I've had one

0:16:14.320 --> 0:16:16.400
<v Speaker 2>of the last of two hours and we had to say, no,

0:16:16.560 --> 0:16:18.640
<v Speaker 2>she's getting choupset. This is what we're going to do.

0:16:18.680 --> 0:16:21.000
<v Speaker 2>You do your sister's here. You talk your sister and

0:16:21.040 --> 0:16:22.840
<v Speaker 2>we'll say we're going to come back tomorrow. Give it

0:16:22.880 --> 0:16:25.760
<v Speaker 2>another okay, And the sister goes, well, hang on, I

0:16:25.800 --> 0:16:27.280
<v Speaker 2>think we're going to have to take her back to

0:16:27.320 --> 0:16:29.560
<v Speaker 2>our place and these guys can do your bid and

0:16:29.560 --> 0:16:31.600
<v Speaker 2>we've had it. We're evidently taken them away with the

0:16:31.640 --> 0:16:33.840
<v Speaker 2>police because police got involved and they got angry and

0:16:33.920 --> 0:16:36.000
<v Speaker 2>upset with them. But I had to get done because

0:16:36.000 --> 0:16:37.800
<v Speaker 2>those counsels, we're going to remove them.

0:16:38.000 --> 0:16:44.120
<v Speaker 1>Oh you're surrounded by mountains of their things? Is that weird? Well?

0:16:44.160 --> 0:16:46.680
<v Speaker 2>No, I love it. I absolutely love it. Bring it

0:16:46.720 --> 0:16:47.960
<v Speaker 2>on the bigger the better.

0:16:49.800 --> 0:16:51.880
<v Speaker 1>Because how do you navigate something like that.

0:16:52.560 --> 0:16:54.800
<v Speaker 2>On our secret what you start from the air and

0:16:54.840 --> 0:16:56.720
<v Speaker 2>work your way in slowly, very slowly?

0:16:56.760 --> 0:16:57.800
<v Speaker 1>Do you just chuck it all out?

0:16:58.240 --> 0:17:00.560
<v Speaker 2>Oh? It all depends on the client. But you've got

0:17:00.600 --> 0:17:01.960
<v Speaker 2>to be very respectful because.

0:17:01.760 --> 0:17:04.040
<v Speaker 1>Someone that's like, oh, there's something nice in there, it's

0:17:04.080 --> 0:17:05.000
<v Speaker 1>like a needle in a haystack.

0:17:05.480 --> 0:17:07.119
<v Speaker 2>Can you find there's some companies out there to get

0:17:07.119 --> 0:17:09.040
<v Speaker 2>there to shovel and you know, a skip and just

0:17:09.080 --> 0:17:11.119
<v Speaker 2>go for their jollys. We're not like that. We like

0:17:11.200 --> 0:17:14.879
<v Speaker 2>to be very careful we've found. You know, obviously they'll say, look,

0:17:14.960 --> 0:17:16.320
<v Speaker 2>just get rid of it. All stinks. I don't want

0:17:16.320 --> 0:17:17.720
<v Speaker 2>anything to do with it. And you're going through it

0:17:17.720 --> 0:17:20.720
<v Speaker 2>and you find people's memorabilia, and you find photos from

0:17:21.400 --> 0:17:23.879
<v Speaker 2>thirty and forty and fifty years ago from their grandparents,

0:17:23.920 --> 0:17:26.840
<v Speaker 2>and there's certain it's of furniture that are age and

0:17:26.960 --> 0:17:29.359
<v Speaker 2>antique and they're in really good condition under some of

0:17:29.359 --> 0:17:31.520
<v Speaker 2>that stuff, and you go, I can't throw this, and

0:17:31.520 --> 0:17:33.480
<v Speaker 2>then you put it aside and say, next to kin,

0:17:33.920 --> 0:17:35.639
<v Speaker 2>we found this this and said, oh my god it

0:17:35.720 --> 0:17:37.680
<v Speaker 2>is I remembered about that with my grandmother. The next

0:17:37.680 --> 0:17:39.960
<v Speaker 2>minute there saying oh, can we now keep this? Can

0:17:40.000 --> 0:17:42.400
<v Speaker 2>we keep that? You know? Which is fine, And that's

0:17:42.440 --> 0:17:46.000
<v Speaker 2>all part of the rehabilitation of dealing with the hoarder.

0:17:46.280 --> 0:17:48.000
<v Speaker 2>You know, there's good parts of it, there's bad parts

0:17:48.000 --> 0:17:52.879
<v Speaker 2>of it. It's really fun. I love it, Like what

0:17:52.960 --> 0:17:53.639
<v Speaker 2>good is going to be?

0:17:53.680 --> 0:17:57.240
<v Speaker 1>Fine? You're going to go Discovery Indian Jones and the

0:17:57.280 --> 0:17:57.960
<v Speaker 1>Templar Doom.

0:17:58.280 --> 0:18:00.000
<v Speaker 2>We found a lot of money, a lot of jewelry

0:18:00.359 --> 0:18:01.320
<v Speaker 2>and a lot of valuables.

0:18:01.520 --> 0:18:02.639
<v Speaker 1>How do you stay honest?

0:18:05.200 --> 0:18:06.560
<v Speaker 2>I get the kick out of it. When then they

0:18:06.560 --> 0:18:09.040
<v Speaker 2>can pay my bill, and I've found thirty thousand dollars

0:18:09.080 --> 0:18:11.600
<v Speaker 2>in cash under the vinyl. Yeah, we found we had

0:18:11.600 --> 0:18:13.199
<v Speaker 2>one in a different state where it was under the

0:18:13.240 --> 0:18:16.880
<v Speaker 2>dining table under some old vinyl, and there was thirty

0:18:17.119 --> 0:18:19.399
<v Speaker 2>three and a half thousand dollars to be precise, and

0:18:19.440 --> 0:18:21.320
<v Speaker 2>as I found just the first thousand, and I ring

0:18:21.359 --> 0:18:23.600
<v Speaker 2>the client style, I found money under here. We knew

0:18:23.680 --> 0:18:27.560
<v Speaker 2>she was Horty buddy she was. It was so funny.

0:18:27.600 --> 0:18:29.800
<v Speaker 2>And then by thirty three and a half thousand dollars later,

0:18:30.280 --> 0:18:33.240
<v Speaker 2>Holy smoke. It was a great kick because she paid

0:18:33.240 --> 0:18:35.119
<v Speaker 2>our bill straight away.

0:18:35.280 --> 0:18:37.440
<v Speaker 1>Just to take it out of that, I think we did.

0:18:37.720 --> 0:18:39.040
<v Speaker 2>I don't know if you know Skip Bins, but this

0:18:39.040 --> 0:18:40.760
<v Speaker 2>is one of the largest, big walking ones. It's a

0:18:40.800 --> 0:18:44.520
<v Speaker 2>thirty cubic met I think we did six massive, but

0:18:44.560 --> 0:18:46.399
<v Speaker 2>it was a big home. It was a lovely It

0:18:46.520 --> 0:18:49.280
<v Speaker 2>was a lovely home. Yeah, they're fun.

0:18:49.080 --> 0:18:52.360
<v Speaker 1>I'm sure it was once so lovely. Yeah, that's crazy. Yeah,

0:18:52.400 --> 0:18:55.080
<v Speaker 1>what's some of the most interesting things you've found going through?

0:18:55.200 --> 0:18:57.359
<v Speaker 1>Besides thirty three thousand dollars, which I don't think you

0:18:57.400 --> 0:18:59.040
<v Speaker 1>can top that, some of the stuff.

0:18:58.800 --> 0:19:01.800
<v Speaker 2>That you find is absolutely you're just like I don't

0:19:01.800 --> 0:19:04.280
<v Speaker 2>think I can hanahs over the client because it's a

0:19:04.320 --> 0:19:07.320
<v Speaker 2>little bit, you know, some of the secrets that you uncover,

0:19:08.080 --> 0:19:10.280
<v Speaker 2>you know, like they didn't know that she was tragged,

0:19:11.040 --> 0:19:13.920
<v Speaker 2>he was dragged, you know, or toys and things like that,

0:19:13.960 --> 0:19:14.240
<v Speaker 2>you know.

0:19:14.280 --> 0:19:17.439
<v Speaker 1>And yeah, I had this conversation actually recently with a

0:19:17.440 --> 0:19:19.920
<v Speaker 1>friend and they're like, who is your friend that you've

0:19:19.920 --> 0:19:22.359
<v Speaker 1>already organized that, like if you die, they're going and

0:19:22.359 --> 0:19:25.680
<v Speaker 1>clean out the top drawer. And I said, that's a thing. Yeah,

0:19:27.600 --> 0:19:29.680
<v Speaker 1>I guess I need to organize that, although I think

0:19:29.720 --> 0:19:31.320
<v Speaker 1>my mum should be like whatever.

0:19:31.080 --> 0:19:33.560
<v Speaker 2>Well get we get called and we find that stuff, Wow,

0:19:34.400 --> 0:19:35.600
<v Speaker 2>exciting people.

0:19:35.640 --> 0:19:38.800
<v Speaker 1>It doesn't real kinky shites that So does everyone have

0:19:38.800 --> 0:19:41.560
<v Speaker 1>to sign like an NDA, because how do you stop

0:19:41.960 --> 0:19:44.760
<v Speaker 1>you know, your staff going being little secret squills and

0:19:44.800 --> 0:19:46.639
<v Speaker 1>we're very strict on Yeah, how do you something from

0:19:46.760 --> 0:19:48.399
<v Speaker 1>leaking stuff? Have you had your shoes?

0:19:48.920 --> 0:19:51.239
<v Speaker 2>Oh, we've been pretty lucky over the last you know,

0:19:51.240 --> 0:19:53.600
<v Speaker 2>thirty odd years, we've been very lucky. I've got good stuff.

0:19:53.800 --> 0:19:54.000
<v Speaker 1>Yeah.

0:19:54.080 --> 0:19:55.640
<v Speaker 2>I had the other little leak here and there, but.

0:19:55.680 --> 0:20:01.080
<v Speaker 1>Pun intended body fluid leak. Yeah, just a couple of

0:20:01.160 --> 0:20:08.720
<v Speaker 1>leagues around what would be the most famous situation of

0:20:08.800 --> 0:20:11.600
<v Speaker 1>like a cleanup you've done, you know, if you cleaned

0:20:11.640 --> 0:20:12.840
<v Speaker 1>up the Queen's house. I don't know.

0:20:12.960 --> 0:20:15.760
<v Speaker 2>No, well, no, I can give you a scenario. I

0:20:15.800 --> 0:20:17.960
<v Speaker 2>can't give you his acts, but yeah, we've done lots,

0:20:18.400 --> 0:20:21.240
<v Speaker 2>lots and lots. We've got to be very discreet. Obviously,

0:20:21.280 --> 0:20:22.760
<v Speaker 2>our sign rise. We cover it up because we don't

0:20:22.760 --> 0:20:24.520
<v Speaker 2>want people following us back to where we are and

0:20:24.560 --> 0:20:26.479
<v Speaker 2>all those phone numbers and things like that to contact

0:20:26.560 --> 0:20:30.000
<v Speaker 2>us about that particular, especially if it's high media. They'll wait,

0:20:30.040 --> 0:20:32.879
<v Speaker 2>they'll wait for us to finish up when there can

0:20:32.960 --> 0:20:35.600
<v Speaker 2>tell Yeah, all the time, I've had guns to put

0:20:35.600 --> 0:20:36.760
<v Speaker 2>to our staffs.

0:20:37.040 --> 0:20:39.320
<v Speaker 1>Oh yeah, well that's serious.

0:20:39.400 --> 0:20:41.600
<v Speaker 2>Yeah, when it comes to drug labs and things like that,

0:20:41.640 --> 0:20:43.639
<v Speaker 2>we've had people pull out rifles to come get the

0:20:43.680 --> 0:20:44.800
<v Speaker 2>rest of their goodies.

0:20:45.640 --> 0:20:46.240
<v Speaker 1>There, thank you.

0:20:46.880 --> 0:20:49.080
<v Speaker 2>Yeah. Ah, so that was quite a few years ago.

0:20:49.119 --> 0:20:51.159
<v Speaker 2>We've learned since then, so now we make sure the

0:20:51.160 --> 0:20:53.240
<v Speaker 2>police are on what's going on. And yes, yeah, if

0:20:53.240 --> 0:20:55.120
<v Speaker 2>it's an insurance job, we do it. Work for insurance

0:20:55.160 --> 0:20:57.800
<v Speaker 2>companies and they're just like, hey, listen, he's in jail,

0:20:57.880 --> 0:20:59.520
<v Speaker 2>or he's not in jail, or he's he's out on

0:20:59.600 --> 0:21:00.600
<v Speaker 2>bail or something like that.

0:21:00.760 --> 0:21:02.800
<v Speaker 1>Yes, so's sometimes you walk into a property and you

0:21:02.880 --> 0:21:06.840
<v Speaker 1>go ah, and the police aren't really involved, and you go, oh,

0:21:06.840 --> 0:21:08.440
<v Speaker 1>there's some stuff here, you guys to probably come and

0:21:08.520 --> 0:21:09.560
<v Speaker 1>check it out. Does that happen?

0:21:09.600 --> 0:21:12.399
<v Speaker 2>Oh yeah, lots. Yeah, I'll probably every three or four

0:21:12.400 --> 0:21:13.840
<v Speaker 2>weeks we'll get one we've got to call the police

0:21:13.880 --> 0:21:16.919
<v Speaker 2>to come into Hey there's some three bags here of

0:21:16.920 --> 0:21:20.080
<v Speaker 2>some really stuff that we should we shouldn't be throwing

0:21:20.119 --> 0:21:24.200
<v Speaker 2>away or more. Yeah.

0:21:24.240 --> 0:21:28.200
<v Speaker 1>So all all the situations you deal with are all

0:21:28.280 --> 0:21:31.720
<v Speaker 1>quite dark, a bit morbid. I know they have great

0:21:31.720 --> 0:21:33.879
<v Speaker 1>outcomes in the end, but they all start off in

0:21:33.920 --> 0:21:35.840
<v Speaker 1>that space in the situation. How is that for you?

0:21:35.920 --> 0:21:39.919
<v Speaker 1>Because you're dealing with a lot of negative situations and

0:21:39.960 --> 0:21:41.880
<v Speaker 1>you're walking into that almost daily.

0:21:42.160 --> 0:21:43.520
<v Speaker 2>I think a wi I have lasted time. I love

0:21:43.560 --> 0:21:47.160
<v Speaker 2>that challenge of to turn that around. We've got clients

0:21:47.160 --> 0:21:50.119
<v Speaker 2>who have gone back a year later to visit them

0:21:50.280 --> 0:21:52.960
<v Speaker 2>and see how they're going. And some have done really,

0:21:53.040 --> 0:21:55.800
<v Speaker 2>really well, and you know, you praise them, and some

0:21:55.840 --> 0:21:58.000
<v Speaker 2>of them get on side with you and go, Jerry,

0:21:58.000 --> 0:21:59.760
<v Speaker 2>look what I did. You know I've done this and

0:21:59.800 --> 0:22:01.600
<v Speaker 2>I it's not all the rubbish anymore. And I've kept

0:22:01.600 --> 0:22:03.800
<v Speaker 2>the spare room clean and it's not coming out of

0:22:03.840 --> 0:22:06.600
<v Speaker 2>my windows anymore. And I've done that. It's just amazing. Yeah,

0:22:06.600 --> 0:22:07.520
<v Speaker 2>I get a real kick out of.

0:22:07.520 --> 0:22:10.920
<v Speaker 1>It, changing lives, changing lives. How do you do that?

0:22:11.119 --> 0:22:14.600
<v Speaker 1>It's so heartwarming? What do I do? Make people laugh? Boring?

0:22:15.080 --> 0:22:15.879
<v Speaker 2>You're just great?

0:22:18.359 --> 0:22:20.840
<v Speaker 1>But no, I'm very grateful that companies like yours exist

0:22:20.880 --> 0:22:23.560
<v Speaker 1>and that there are people out there to help people

0:22:23.600 --> 0:22:25.119
<v Speaker 1>in these situations.

0:22:24.520 --> 0:22:27.040
<v Speaker 2>Because see, I couldn't res up in drag.

0:22:27.119 --> 0:22:33.199
<v Speaker 1>That suggest you don't know. Well, people might be surprised.

0:22:33.240 --> 0:22:34.720
<v Speaker 1>Maybe I do have what it takes to be a

0:22:34.760 --> 0:22:37.439
<v Speaker 1>crime scene cleaner. So can you interview with me with

0:22:37.560 --> 0:22:39.840
<v Speaker 1>some really key questions to see if I have what

0:22:39.960 --> 0:22:43.080
<v Speaker 1>it takes to get down and clean things.

0:22:43.200 --> 0:22:46.280
<v Speaker 2>Do you have a criminal record? No? Right, okay, that's one.

0:22:46.480 --> 0:22:49.119
<v Speaker 1>That's one ticked out. All right, I'm almost through the door. Everyone.

0:22:49.800 --> 0:22:51.640
<v Speaker 2>How are you with odor? Well?

0:22:51.680 --> 0:22:53.920
<v Speaker 1>I don't smell that bad, so I think that's okay.

0:22:54.000 --> 0:22:56.320
<v Speaker 1>I'm really good smelling odor. Yep, a big tick. Ye.

0:22:56.640 --> 0:22:58.080
<v Speaker 2>Have you got a clean license?

0:22:58.760 --> 0:22:58.960
<v Speaker 1>Yes?

0:22:59.200 --> 0:23:00.600
<v Speaker 2>Yeah, they have lost your license? No?

0:23:00.840 --> 0:23:03.240
<v Speaker 1>Never, Oh my god, it's good just getting now. I'm

0:23:03.240 --> 0:23:06.040
<v Speaker 1>not a bad girl, am I I'm really good?

0:23:06.160 --> 0:23:09.520
<v Speaker 2>Actually, how would you think you would be wearing ppe? Well,

0:23:09.680 --> 0:23:12.040
<v Speaker 2>I figure, full BioSuit and full mask.

0:23:12.160 --> 0:23:13.680
<v Speaker 1>Yeah, well I figure I wear a lot of things

0:23:13.720 --> 0:23:16.080
<v Speaker 1>as a drag queen. I've already got like four stockings.

0:23:16.119 --> 0:23:19.240
<v Speaker 1>Of course it's sweaty. Yes, I'm used to being covered,

0:23:19.320 --> 0:23:20.000
<v Speaker 1>so tick yep.

0:23:20.400 --> 0:23:24.080
<v Speaker 2>And how is your attitude with people that are grieving?

0:23:24.560 --> 0:23:28.960
<v Speaker 2>I'll laugh when people cry, don't dumn.

0:23:36.160 --> 0:23:38.879
<v Speaker 1>So that was Jerry the trauma and crime scene Clina

0:23:38.960 --> 0:23:42.120
<v Speaker 1>and years. Do you get it right? But you better

0:23:42.200 --> 0:23:44.800
<v Speaker 1>not go cutting my grass because body fluids their mind.

0:23:45.600 --> 0:23:48.920
<v Speaker 1>You've been listening to an iHeart Australia production concealed with

0:23:49.160 --> 0:23:51.840
<v Speaker 1>arts amone and to check me out? Do you out

0:23:51.880 --> 0:23:56.159
<v Speaker 1>the socials? If this episode brought up any issues for you,

0:23:56.520 --> 0:24:04.840
<v Speaker 1>call Lifeline on one three, one one four with the

0:24:04.960 --> 0:24:07.360
<v Speaker 1>Mets