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Speaker 1: Hello, I'm Artsimone. I stand out everywhere I go because

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Speaker 1: I'm gorgeous, clearly, but not everyone is like me. A

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Speaker 1: lot of the time we're surrounded by people that seem

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Speaker 1: a bit bland dull. I'm interesting, even so I'm taking

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Speaker 1: upon myself to find the colorful characters among us, even

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Speaker 1: if they seem a bit beige at first glance. I

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Speaker 1: don't know what characters I'll be meeting with or what

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Speaker 1: they're keeping concealed. All I know is that they're interesting

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Speaker 1: enough to be talking to me. Welcome to Conceal It

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Speaker 1: with Art Simone. Let's meet our guests. Roll the tape.

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Speaker 2: My name's Jerry, I'm fifty three. I'm a business owner

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Speaker 2: from Queensland, Sonny, Queensland. I've got twenty acres love animals,

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Speaker 2: also doing up a couple of old cars with my son.

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Speaker 2: But it's the work that I do that's particularly interesting.

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Speaker 2: It could be considered essential work. You probably don't know

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Speaker 2: who does it or never seen anyone do it before.

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Speaker 1: Hey, hello, Jarn, how are you good. Welcome to the

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Speaker 1: studio and welcome to Concealed Now. I've never met you before.

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Speaker 1: In my love you know, you could have just pulled

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Speaker 1: off the street. I have heard some facts about you. Okay,

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Speaker 1: so you're from Queensland. Yes, you live in Queensland.

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Speaker 2: I do.

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Speaker 1: So you're here in studio with me when you live

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Speaker 1: in Queensland. Yes, oh my god. It's like interstate is

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Speaker 1: not exciting. I'm so happy I'd enough to do this

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Speaker 1: through zoom though. Okay, sive in Queensland. You live on

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Speaker 1: lots of land. Okay, doesn't give me much information. But

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Speaker 1: maybe you just like getting out in the boosh. I

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Speaker 1: don't know, is there anything exciting on your land?

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Speaker 2: It's behind a zoo.

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Speaker 1: It's behind a zoo. Wow, that's such a very clever

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Speaker 1: because if they need to expand the size of the zoo,

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Speaker 1: you can say, come on, name your prob always a possibility.

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Speaker 1: That's pretty good. Okay, hopefully they invent some more animals,

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Speaker 1: can edit up because I feel like actually running out

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Speaker 1: of animals. Maybe maybe, but maybe I don't know. Maybe

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Speaker 1: get in the future where they start making cyborg animals

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Speaker 1: and they need a new wing to the zoo. Yeah,

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Speaker 1: your place is the one to go. Okay, and you

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Speaker 1: like to do up cars?

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Speaker 2: Yes, love old cars.

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Speaker 1: Yeah, what type of cars do you old Holden's You

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Speaker 1: answered that so quick. Yeah, it would be nothing else

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Speaker 1: at all, old hold nothing else. What makes an old Holden?

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Speaker 2: Oh it's strong, it's heavy strong. Yeah, when you slam

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Speaker 2: the door.

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Speaker 1: Brander profile strong heavy Yeah, keep going yeap strong heavy.

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Speaker 1: So I'm going to ask you three questions, and from

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Speaker 1: the answers to those three questions, I have to try

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Speaker 1: and decide and determine what you were concealing from me.

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Speaker 1: Sometimes I get it right, most times I get it wrong.

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Speaker 2: You can only try.

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Speaker 1: I'm going to try. Okay, So question number one, what

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Speaker 1: was a weird obsession you had as a kid.

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Speaker 2: So when I was young, like late teens, I had

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Speaker 2: a little bit a session with obviously cars. I'm very particular,

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Speaker 2: and I was very can I say this word anal?

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Speaker 2: I was just like, yeah, yeah, it was.

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Speaker 1: Anal safe space here, Okay, you can use that word

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Speaker 1: around me.

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Speaker 2: It's signe. I actually had a a Gemini panel van

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Speaker 2: and the interior.

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Speaker 1: The language Gemini panel.

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Speaker 2: Van, and I did all the inside up, and I

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Speaker 2: was very particular. I had containers and shelving and buckets

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Speaker 2: and organization. Yeah, it was very organized. A lot of

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Speaker 2: cloths and yeah, a few buckets and a few bits

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Speaker 2: and pieces.

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Speaker 1: And okay, it's a very organized interior of your Gemini

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Speaker 1: Gemini panel Van. See you've always loved cars. Yeah, okay,

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Speaker 1: do you like the show? Right? I feel like all

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Speaker 1: can't be But do you like it West Coast Customs?

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Speaker 2: Yeah? No, not for me?

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Speaker 1: Okay, all right, Gemini panel Van. But ain't all about

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Speaker 1: the car interior organization? Okay? Question number two. Out of

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Speaker 1: the five senses, which one would you struggle with the

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Speaker 1: most if you lost it? Don't ask me what the

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Speaker 1: farther are I've forgotten?

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Speaker 2: No, that's okay. If I lost it, probably my smell. Yeah,

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Speaker 2: I wouldn't. I wouldn't want to lose that.

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Speaker 1: You don't want to lose you?

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Speaker 2: No?

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Speaker 1: No, okay, I feel like I'm just saying about myself now.

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Speaker 1: I think I could. I couldn't lose my sight, although

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Speaker 1: I could lose it later in life because I've seen

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Speaker 1: everything now you can just describe it to me. Okay.

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Speaker 1: And fintal question, Yeah, what are you most fearful of?

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Speaker 2: Okay, there was a couple. Yeah, well okay, let me

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Speaker 2: there's probably my own blood.

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Speaker 1: Yeah, your own blood.

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Speaker 2: Yeah, and you're like getting needles and things like that.

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Speaker 2: That's my own.

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Speaker 1: Needles, okay. All right, so let's recap okay, all right,

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Speaker 1: So you live in coins, and you got a lot

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Speaker 1: of land. You love cars okay, and you did all

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Speaker 1: lots of organization buckets containers okay. And you wouldn't want

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Speaker 1: to lose your smell. No, And you're fearful of blood,

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Speaker 1: my own, your own blood. That is the very big difference. Yeah, difference, yes,

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Speaker 1: especially in my career. Okay, So they still could be

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Speaker 1: a vampire. I'm running that down, all right. So I

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Speaker 1: feel like I know this one, and sometimes I don't.

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Speaker 1: I think I've worked it out, but I could be

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Speaker 1: completely wrong, and I'm just going to guess. Okay, all right,

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Speaker 1: So I'm putting it all together. The only thing that

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Speaker 1: comes to mind is something very interesting. I feel like

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Speaker 1: cleaning supplies is the vibe I'm getting right, cleaning and

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Speaker 1: you don't like your own blood, but you might be

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Speaker 1: around blood a lot. Okay, I'm going to guess. Are

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Speaker 1: you a crime scene cleaner?

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Speaker 2: I am a trauma and crime scene cleaner. I own

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Speaker 2: my own company called National Trauma and Crime Scene Cleaning.

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Speaker 2: We specialize in murders murder scenes trauma, decomposition, sewerage and

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Speaker 2: hoarding and we cover all of Australia.

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Speaker 1: Yeah. I love this Jerry. He cleans up blood and gutsy.

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Speaker 1: I've just revealed give opened your jacket and there is

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Speaker 1: national trauma and crime scene cleaning with lots of things

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Speaker 1: for the wale. So we have just found out that

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Speaker 1: Jerry is a crime scene cleaner. I got it right, yes,

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Speaker 1: But the real question is can he help me clean

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Speaker 1: up my life? Help? Jerry is about to speak about

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Speaker 1: some confronting themes around death. Do you think you need

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Speaker 1: to tap this one out here? No hard feelings, Just

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Speaker 1: go back to the feed and listen to one of

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Speaker 1: the other amazing episodes I've made for you. All Right,

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Speaker 1: So we're here with Jerry and we've just found out

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Speaker 1: that you are a crime scene cleaner. Do you have

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Speaker 1: a proper terminology for that? Am I being rude by

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Speaker 1: calling you a crime scene clean.

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Speaker 2: It's fine friends of clean?

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Speaker 1: Yeah? Friends or that's men. Put that down. Actually forensic.

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Speaker 1: That's good. That's very good for all the CSR people.

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Speaker 1: I love that. Okay, So I have to preface this

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Speaker 1: with I'm so fascinated by this world. I tell you

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Speaker 1: what I've watched documentaries, I've watched TV shows. There's even

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Speaker 1: this YouTube channel of this, like the American group of

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Speaker 1: people that like they show a lot they show Oh

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Speaker 1: my god, make I don't think this should be on YouTube,

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Speaker 1: but I still watch it. So I am so fascinated

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Speaker 1: to find out even more. Okay, because you know, I

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Speaker 1: can't be bother go into the States to go to

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Speaker 1: one of their smelly houses.

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Speaker 2: Okay, come with me.

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Speaker 1: Watch them afar. Okay, although I have been in some

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Speaker 1: dressing rooms that do look like crime scene, so I

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Speaker 1: don't know. But first question obviously is how did you

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Speaker 1: get into this line of work?

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Speaker 2: So I started off commercial cleaning, so right when I

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Speaker 2: was very young, when I had my Gemini panel van,

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Speaker 2: I actually first started off as a forklift driver and

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Speaker 2: they did some nighttime cleaning doing pubs and clubs and

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Speaker 2: vomit and spew and finding sharps and you name it.

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Speaker 2: We did it, the dirtiest things, we did it.

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Speaker 1: So you know, you start working with slightly more icky

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Speaker 1: things from its pew, filthy things.

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Speaker 2: Vargus, veins all over car put all over the house.

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Speaker 1: Now, but you start with that, and then how do

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Speaker 1: you then get into the full forensic.

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Speaker 2: As you get more experienced and do there's a lot

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Speaker 2: of courses out there you can do, which we've done,

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Speaker 2: and then you're obviously more experience, and then you know,

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Speaker 2: it just goes from there and it builds up and

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Speaker 2: builds up.

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Speaker 1: Okay, and did you is this your company?

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Speaker 2: My company?

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Speaker 1: So did you start working? We're working with someone else.

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Speaker 2: So back then I was working for another company. They

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Speaker 2: didn't actually solely do forensically. Their main was like carper

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Speaker 2: cleaning and pest control and remediation work and flood work.

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Speaker 2: So we do a lot of flood remediation where houses

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Speaker 2: got flooded with sewage or with water. One of the

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Speaker 2: agents I was doing work for, the person had passed

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Speaker 2: away from the dining room and lound room. The people

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Speaker 2: that used to deliver the old yellow pages actually discovered it.

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Speaker 2: They were dropping the yellow pages at the door of

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Speaker 2: the unit and then go on, there's something not right.

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Speaker 2: It was a bad smell. And then they looked in

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Speaker 2: the window and seeing a body sort of over a chair,

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Speaker 2: and then they six on the four they've seen the

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Speaker 2: whole part of the lound room going to let into

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Speaker 2: the dining room was there was fluid everywhere. Anyway, I

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Speaker 2: got a phone call it like five o'clock afternoon from

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Speaker 2: the agent saying, please help me, this is what's happened.

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Speaker 2: You know, can you meet me there on you know?

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Speaker 2: So we went there and wow, that was my eye

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Speaker 2: opener of a really big job. The odor was we

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Speaker 2: have a scale of one to ten and it was anilimeter.

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Speaker 2: Oh yeah, it was a ten out of ten.

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Speaker 1: Okay, So before we get to the degreety details to

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Speaker 1: a degree, what is the kind of spectrum of forensic cleaning,

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Speaker 1: Like you can go in there and clear up some

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Speaker 1: blood or you can go in there and I don't.

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Speaker 2: Know, they all differ a lot. So depending on the

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Speaker 2: degree of let's just say someone's passed away in a property, yes,

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Speaker 2: and all depends on how long they've been there for.

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Speaker 2: So if it's a what a one day decomposition, we're

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Speaker 2: going to do a stage one clean and the odor

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Speaker 2: will probably be fairly low. Where then the spectrum is

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Speaker 2: you can go from a one day to a six weeker.

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Speaker 2: So then you've got you blowflies and maggots and you've

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Speaker 2: got all the gury stuff. After six weeks of yeah,

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Speaker 2: someone passing, it's not a pretty sight.

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Speaker 1: Have you ever watched into a place in me? Like,

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Speaker 1: just knock it down, love?

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Speaker 2: So we've had a couple.

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Speaker 1: It's so soaked into everything, and what do you do.

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Speaker 2: We had one in a different I won't name the state,

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Speaker 2: but a different state from here, where the body was

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Speaker 2: there for six weeks and passed away on carpet in

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Speaker 2: the hallway, and so we had to remove the carpet

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Speaker 2: and cut it all out. But it had gone through

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Speaker 2: the timber floors and it was a high set place,

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Speaker 2: and it actually all the fluids had gone through the

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Speaker 2: timber flooring, but it had gone down the hallway under

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Speaker 2: the bathroom out to the dining room kitchen, and it

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Speaker 2: had covered an area probably about six or seven square meters.

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Speaker 2: But then were the worst part of it. It went through

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Speaker 2: the timber floor and then down into the main joists

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Speaker 2: and beams. But the problem that it traveled out so

219
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Speaker 2: one or two of the beams had actually been infected

220
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Speaker 2: with body fluids all the way through.

221
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Speaker 1: Human go everything.

222
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Speaker 2: It was under like four or five walls, so it

223
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Speaker 2: made a hell of a mess. So then, of course,

224
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Speaker 2: and we can only do all the surface cleaning because

225
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Speaker 2: we're not builders, so the builders got to be involved.

226
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Speaker 2: But it was a very very old, missed treated house.

227
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Speaker 2: So he was part order, part gross filth, yes, very recluse,

228
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Speaker 2: and you didn't want much to do with the world.

229
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Speaker 2: So it wasn't a good property. And then the poor

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Speaker 2: family had deal with the cleanup.

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Speaker 1: So talk me through the process of you get a

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Speaker 1: phone call and then do you go out and assess

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Speaker 1: the property first.

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Speaker 2: So we've got a few girls in the office answer

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Speaker 2: the phones twenty four to seven yes, so we don't

236
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Speaker 2: have answering services or other companies that do our phone calls.

237
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Speaker 2: And they then discretely get as much information as possible

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Speaker 2: so we can go from obviously where the property is,

239
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Speaker 2: describe the property, was there an ode? Is there animals

240
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Speaker 2: in the property? Because that can make a big difference

241
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Speaker 2: if there was a dog a cat while they were

242
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Speaker 2: passed away, so they've made a mess urine feces from them.

243
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Speaker 2: There's a whole series we have out your list that

244
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Speaker 2: you've got to go through and all these questions. After

245
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Speaker 2: all those questions are answered, then we then send technicians

246
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Speaker 2: out and get the approval to go. Some of you're

247
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Speaker 2: trying to get pre approval to obviously dispose of beds

248
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Speaker 2: or carpets and things like that. If depending on their information,

249
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Speaker 2: so then we can then go and do ourt works.

250
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Speaker 1: I guess to degree you have to kind of be

251
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Speaker 1: a one stop shop. We're dealing with death a lot

252
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Speaker 1: of the time here, right, lots of thing. It's a

253
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Speaker 1: very sensitive time for all those involved. So I guess

254
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Speaker 1: if you know, they want to come to someone who

255
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Speaker 1: can just kind of you deal with this and then

256
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Speaker 1: we'll go back when it's fresh and lovely.

257
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Speaker 2: Happens a lot.

258
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Speaker 1: Yeah, do you find you have to train your staff anyway,

259
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Speaker 1: just in terms of dealing with high emotion like that.

260
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Speaker 2: Yeah. Yeah, We've got all walks of life with our

261
00:12:20,679 --> 00:12:24,839
Speaker 2: stuff X you know ambos, We've got X nurses, X

262
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Speaker 2: age care, so a lot of them have got life experiences.

263
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Speaker 2: We've got a few young ones aboard the little learning.

264
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Speaker 2: But obviously they're then with always someone that's been fully

265
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Speaker 2: trained and by myself, a lot of them have done courses, yes,

266
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Speaker 2: some haven't. They come to us and there as you say, green,

267
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Speaker 2: but they've got to learn. You know, I'm fifty three

268
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Speaker 2: and I'm still learning.

269
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Speaker 1: You know.

270
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Speaker 2: The more they can learn, the better, and the more

271
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Speaker 2: I can learn and bring to the family is great

272
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Speaker 2: because that way they're more stronger for the job. The

273
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Speaker 2: job is very very sensitive and very very hard at

274
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Speaker 2: some times, but we believe in debriefing after every job,

275
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Speaker 2: talk with our office staff and if they need more

276
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Speaker 2: than counseling. But yeah, do you.

277
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Speaker 1: Have to weed out some people that are a bit

278
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Speaker 1: too into the area of crime scene cleaning.

279
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Speaker 2: There's about forty things that they have to pass before

280
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Speaker 2: they even get into the first step, and one of

281
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Speaker 2: the main thing is they have to have a clean record.

282
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Speaker 2: Oh yeah, okay, well you imagine the situation they're in

283
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Speaker 2: and those it has to be clean. No, they've got

284
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Speaker 2: to be very trustworthy. That's the main thing. Yes, yeah,

285
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Speaker 2: when you're going to a house there's potential jewelry, money, Yeah,

286
00:13:25,720 --> 00:13:27,200
Speaker 2: very much, there's a lot a lot of trust.

287
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Speaker 1: You should have a metal detector before that.

288
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Speaker 2: Before they got a right arms out, arms out, Yeah, there.

289
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Speaker 1: You're good to go.

290
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Speaker 2: Yep. And there's all these things that ever got to

291
00:13:35,760 --> 00:13:37,800
Speaker 2: be how they with odors, how they with blood and outs,

292
00:13:37,800 --> 00:13:39,760
Speaker 2: how they with vomit, you know, how they with feces.

293
00:13:40,000 --> 00:13:42,080
Speaker 2: We've had a couple of cases where they've come in

294
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Speaker 2: all bells and whistles and bend. I can do this,

295
00:13:44,080 --> 00:13:46,400
Speaker 2: I can do this, And the next minute they are

296
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Speaker 2: either spewing or the game. That's they can't stomach it.

297
00:13:49,280 --> 00:13:50,839
Speaker 2: And you know that it's not for you because and

298
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Speaker 2: then that one wasn't bad. You know, out of ten,

299
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Speaker 2: that was only a four. How are you going to

300
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Speaker 2: go with a nine or a ten?

301
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Speaker 1: Can you smell smell like outside of property?

302
00:13:57,720 --> 00:13:58,800
Speaker 2: Yes? All the time?

303
00:13:59,040 --> 00:14:02,200
Speaker 1: Wow? Do you sometimes walk down there and go dead? Person?

304
00:14:03,160 --> 00:14:05,240
Speaker 1: Does it happen you just like walking your dog? You're like,

305
00:14:05,360 --> 00:14:06,680
Speaker 1: I know, that's why you're on the property with all

306
00:14:06,679 --> 00:14:08,360
Speaker 1: the acres. You don't have to smell it.

307
00:14:08,600 --> 00:14:09,600
Speaker 2: I got plenty of fresh air.

308
00:14:11,240 --> 00:14:12,600
Speaker 1: And does it all just kind of smell the same

309
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Speaker 1: or you're like, no, that's blood.

310
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Speaker 2: You can see there's a big difference between fresh blood

311
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Speaker 2: and someone that's been decomposed for a long period of time. Yeah,

312
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Speaker 2: that's why I do not want to lose my sense

313
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Speaker 2: of smell.

314
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Speaker 1: Rah.

315
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Speaker 2: Yeah. Yeah. And not only that, you want when you're

316
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Speaker 2: doing your job, you want to make sure that you've

317
00:14:28,000 --> 00:14:29,720
Speaker 2: got it all and when you walk into property and

318
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Speaker 2: after you've done, you know full clear of this and

319
00:14:32,360 --> 00:14:34,760
Speaker 2: the full clean and down to the nitty gritties, and

320
00:14:34,760 --> 00:14:37,360
Speaker 2: all the furniture's gone, all the fixtures are gone. You

321
00:14:37,400 --> 00:14:39,440
Speaker 2: want to make sure that property has got no decomposition

322
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Speaker 2: smell at all.

323
00:14:40,760 --> 00:14:42,960
Speaker 1: How do you put up with the smell? She just

324
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Speaker 1: put like a little like tree shaped car.

325
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Speaker 2: So you can have we can have you can have

326
00:14:48,040 --> 00:14:49,920
Speaker 2: P three masks with the right fielders and then you

327
00:14:49,960 --> 00:14:52,600
Speaker 2: don't smell. I think just great. Or sometimes you can

328
00:14:52,600 --> 00:14:55,200
Speaker 2: have a P two mask with a little bit of mix, yes,

329
00:14:55,320 --> 00:14:56,840
Speaker 2: and your little finger. It's a little bit up here

330
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Speaker 2: to depending on the odor levels and the extreme. If

331
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Speaker 2: it's only a one day decomposition, you can get away

332
00:15:02,800 --> 00:15:04,000
Speaker 2: with a P two and a little bit of vixed

333
00:15:04,000 --> 00:15:06,240
Speaker 2: and it's not there's hardly no smell at all. There's

334
00:15:06,240 --> 00:15:08,760
Speaker 2: hardly no bacteria in there. But if it's a six weeker,

335
00:15:09,160 --> 00:15:10,560
Speaker 2: you want to go to the P three mask.

336
00:15:11,080 --> 00:15:12,280
Speaker 1: Is that the airs thick? Right?

337
00:15:12,360 --> 00:15:14,560
Speaker 2: It's oh yeah.

338
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Speaker 1: So obviously some of these situations are things like you

339
00:15:18,280 --> 00:15:19,840
Speaker 1: were saying, oh that it could be like a Hordo's house.

340
00:15:20,520 --> 00:15:23,520
Speaker 1: I doubt they call you themselves, though, So who hires

341
00:15:23,520 --> 00:15:24,320
Speaker 1: you to clean it up?

342
00:15:24,560 --> 00:15:27,480
Speaker 2: Social workers, next of kin, A lot of next to

343
00:15:27,520 --> 00:15:29,680
Speaker 2: kin get to the point where they've just had enough

344
00:15:29,920 --> 00:15:32,000
Speaker 2: and they call us and they'll speak to the girls

345
00:15:32,120 --> 00:15:34,680
Speaker 2: office and say, I'm old, what do I do? How

346
00:15:34,720 --> 00:15:36,920
Speaker 2: do I They don't want to throw nothing away and

347
00:15:37,120 --> 00:15:38,920
Speaker 2: on family, they're telling me to go and get you

348
00:15:38,960 --> 00:15:41,600
Speaker 2: know what, you know, don't come near me. But they've

349
00:15:41,600 --> 00:15:44,000
Speaker 2: got to help because you know, the fire department's got involved,

350
00:15:44,080 --> 00:15:46,440
Speaker 2: or neighbors are complaining to the council and if it's

351
00:15:46,480 --> 00:15:48,720
Speaker 2: a council audit where they say, right, it's going to

352
00:15:48,760 --> 00:15:51,800
Speaker 2: be cleaned up. Otherwise you're out. They're the fun ones,

353
00:15:52,040 --> 00:15:52,680
Speaker 2: very challenging.

354
00:15:52,760 --> 00:15:55,240
Speaker 1: It's almost like you need to have like a councilor

355
00:15:55,320 --> 00:15:56,040
Speaker 1: with you. Oh.

356
00:15:56,160 --> 00:15:58,920
Speaker 2: In some cases we've had yeah, yeah, they've been really good.

357
00:15:59,240 --> 00:16:02,000
Speaker 1: I've watched those really TV shows. Not really into those.

358
00:16:02,480 --> 00:16:04,560
Speaker 1: They sit they sit on the grass and everyone's pulling

359
00:16:04,560 --> 00:16:08,760
Speaker 1: out this stuff and you're like, no, that's my good spoon.

360
00:16:09,320 --> 00:16:11,840
Speaker 1: You've got three hundred other spoons, but it's the good one.

361
00:16:12,120 --> 00:16:14,320
Speaker 2: Sometimes we can only do half days. I've had one

362
00:16:14,320 --> 00:16:16,400
Speaker 2: of the last of two hours and we had to say, no,

363
00:16:16,560 --> 00:16:18,640
Speaker 2: she's getting choupset. This is what we're going to do.

364
00:16:18,680 --> 00:16:21,000
Speaker 2: You do your sister's here. You talk your sister and

365
00:16:21,040 --> 00:16:22,840
Speaker 2: we'll say we're going to come back tomorrow. Give it

366
00:16:22,880 --> 00:16:25,760
Speaker 2: another okay, And the sister goes, well, hang on, I

367
00:16:25,800 --> 00:16:27,280
Speaker 2: think we're going to have to take her back to

368
00:16:27,320 --> 00:16:29,560
Speaker 2: our place and these guys can do your bid and

369
00:16:29,560 --> 00:16:31,600
Speaker 2: we've had it. We're evidently taken them away with the

370
00:16:31,640 --> 00:16:33,840
Speaker 2: police because police got involved and they got angry and

371
00:16:33,920 --> 00:16:36,000
Speaker 2: upset with them. But I had to get done because

372
00:16:36,000 --> 00:16:37,800
Speaker 2: those counsels, we're going to remove them.

373
00:16:38,000 --> 00:16:44,120
Speaker 1: Oh you're surrounded by mountains of their things? Is that weird? Well?

374
00:16:44,160 --> 00:16:46,680
Speaker 2: No, I love it. I absolutely love it. Bring it

375
00:16:46,720 --> 00:16:47,960
Speaker 2: on the bigger the better.

376
00:16:49,800 --> 00:16:51,880
Speaker 1: Because how do you navigate something like that.

377
00:16:52,560 --> 00:16:54,800
Speaker 2: On our secret what you start from the air and

378
00:16:54,840 --> 00:16:56,720
Speaker 2: work your way in slowly, very slowly?

379
00:16:56,760 --> 00:16:57,800
Speaker 1: Do you just chuck it all out?

380
00:16:58,240 --> 00:17:00,560
Speaker 2: Oh? It all depends on the client. But you've got

381
00:17:00,600 --> 00:17:01,960
Speaker 2: to be very respectful because.

382
00:17:01,760 --> 00:17:04,040
Speaker 1: Someone that's like, oh, there's something nice in there, it's

383
00:17:04,080 --> 00:17:05,000
Speaker 1: like a needle in a haystack.

384
00:17:05,480 --> 00:17:07,119
Speaker 2: Can you find there's some companies out there to get

385
00:17:07,119 --> 00:17:09,040
Speaker 2: there to shovel and you know, a skip and just

386
00:17:09,080 --> 00:17:11,119
Speaker 2: go for their jollys. We're not like that. We like

387
00:17:11,200 --> 00:17:14,879
Speaker 2: to be very careful we've found. You know, obviously they'll say, look,

388
00:17:14,960 --> 00:17:16,320
Speaker 2: just get rid of it. All stinks. I don't want

389
00:17:16,320 --> 00:17:17,720
Speaker 2: anything to do with it. And you're going through it

390
00:17:17,720 --> 00:17:20,720
Speaker 2: and you find people's memorabilia, and you find photos from

391
00:17:21,400 --> 00:17:23,879
Speaker 2: thirty and forty and fifty years ago from their grandparents,

392
00:17:23,920 --> 00:17:26,840
Speaker 2: and there's certain it's of furniture that are age and

393
00:17:26,960 --> 00:17:29,359
Speaker 2: antique and they're in really good condition under some of

394
00:17:29,359 --> 00:17:31,520
Speaker 2: that stuff, and you go, I can't throw this, and

395
00:17:31,520 --> 00:17:33,480
Speaker 2: then you put it aside and say, next to kin,

396
00:17:33,920 --> 00:17:35,639
Speaker 2: we found this this and said, oh my god it

397
00:17:35,720 --> 00:17:37,680
Speaker 2: is I remembered about that with my grandmother. The next

398
00:17:37,680 --> 00:17:39,960
Speaker 2: minute there saying oh, can we now keep this? Can

399
00:17:40,000 --> 00:17:42,400
Speaker 2: we keep that? You know? Which is fine, And that's

400
00:17:42,440 --> 00:17:46,000
Speaker 2: all part of the rehabilitation of dealing with the hoarder.

401
00:17:46,280 --> 00:17:48,000
Speaker 2: You know, there's good parts of it, there's bad parts

402
00:17:48,000 --> 00:17:52,879
Speaker 2: of it. It's really fun. I love it, Like what

403
00:17:52,960 --> 00:17:53,639
Speaker 2: good is going to be?

404
00:17:53,680 --> 00:17:57,240
Speaker 1: Fine? You're going to go Discovery Indian Jones and the

405
00:17:57,280 --> 00:17:57,960
Speaker 1: Templar Doom.

406
00:17:58,280 --> 00:18:00,000
Speaker 2: We found a lot of money, a lot of jewelry

407
00:18:00,359 --> 00:18:01,320
Speaker 2: and a lot of valuables.

408
00:18:01,520 --> 00:18:02,639
Speaker 1: How do you stay honest?

409
00:18:05,200 --> 00:18:06,560
Speaker 2: I get the kick out of it. When then they

410
00:18:06,560 --> 00:18:09,040
Speaker 2: can pay my bill, and I've found thirty thousand dollars

411
00:18:09,080 --> 00:18:11,600
Speaker 2: in cash under the vinyl. Yeah, we found we had

412
00:18:11,600 --> 00:18:13,199
Speaker 2: one in a different state where it was under the

413
00:18:13,240 --> 00:18:16,880
Speaker 2: dining table under some old vinyl, and there was thirty

414
00:18:17,119 --> 00:18:19,399
Speaker 2: three and a half thousand dollars to be precise, and

415
00:18:19,440 --> 00:18:21,320
Speaker 2: as I found just the first thousand, and I ring

416
00:18:21,359 --> 00:18:23,600
Speaker 2: the client style, I found money under here. We knew

417
00:18:23,680 --> 00:18:27,560
Speaker 2: she was Horty buddy she was. It was so funny.

418
00:18:27,600 --> 00:18:29,800
Speaker 2: And then by thirty three and a half thousand dollars later,

419
00:18:30,280 --> 00:18:33,240
Speaker 2: Holy smoke. It was a great kick because she paid

420
00:18:33,240 --> 00:18:35,119
Speaker 2: our bill straight away.

421
00:18:35,280 --> 00:18:37,440
Speaker 1: Just to take it out of that, I think we did.

422
00:18:37,720 --> 00:18:39,040
Speaker 2: I don't know if you know Skip Bins, but this

423
00:18:39,040 --> 00:18:40,760
Speaker 2: is one of the largest, big walking ones. It's a

424
00:18:40,800 --> 00:18:44,520
Speaker 2: thirty cubic met I think we did six massive, but

425
00:18:44,560 --> 00:18:46,399
Speaker 2: it was a big home. It was a lovely It

426
00:18:46,520 --> 00:18:49,280
Speaker 2: was a lovely home. Yeah, they're fun.

427
00:18:49,080 --> 00:18:52,360
Speaker 1: I'm sure it was once so lovely. Yeah, that's crazy. Yeah,

428
00:18:52,400 --> 00:18:55,080
Speaker 1: what's some of the most interesting things you've found going through?

429
00:18:55,200 --> 00:18:57,359
Speaker 1: Besides thirty three thousand dollars, which I don't think you

430
00:18:57,400 --> 00:18:59,040
Speaker 1: can top that, some of the stuff.

431
00:18:58,800 --> 00:19:01,800
Speaker 2: That you find is absolutely you're just like I don't

432
00:19:01,800 --> 00:19:04,280
Speaker 2: think I can hanahs over the client because it's a

433
00:19:04,320 --> 00:19:07,320
Speaker 2: little bit, you know, some of the secrets that you uncover,

434
00:19:08,080 --> 00:19:10,280
Speaker 2: you know, like they didn't know that she was tragged,

435
00:19:11,040 --> 00:19:13,920
Speaker 2: he was dragged, you know, or toys and things like that,

436
00:19:13,960 --> 00:19:14,240
Speaker 2: you know.

437
00:19:14,280 --> 00:19:17,439
Speaker 1: And yeah, I had this conversation actually recently with a

438
00:19:17,440 --> 00:19:19,920
Speaker 1: friend and they're like, who is your friend that you've

439
00:19:19,920 --> 00:19:22,359
Speaker 1: already organized that, like if you die, they're going and

440
00:19:22,359 --> 00:19:25,680
Speaker 1: clean out the top drawer. And I said, that's a thing. Yeah,

441
00:19:27,600 --> 00:19:29,680
Speaker 1: I guess I need to organize that, although I think

442
00:19:29,720 --> 00:19:31,320
Speaker 1: my mum should be like whatever.

443
00:19:31,080 --> 00:19:33,560
Speaker 2: Well get we get called and we find that stuff, Wow,

444
00:19:34,400 --> 00:19:35,600
Speaker 2: exciting people.

445
00:19:35,640 --> 00:19:38,800
Speaker 1: It doesn't real kinky shites that So does everyone have

446
00:19:38,800 --> 00:19:41,560
Speaker 1: to sign like an NDA, because how do you stop

447
00:19:41,960 --> 00:19:44,760
Speaker 1: you know, your staff going being little secret squills and

448
00:19:44,800 --> 00:19:46,639
Speaker 1: we're very strict on Yeah, how do you something from

449
00:19:46,760 --> 00:19:48,399
Speaker 1: leaking stuff? Have you had your shoes?

450
00:19:48,920 --> 00:19:51,239
Speaker 2: Oh, we've been pretty lucky over the last you know,

451
00:19:51,240 --> 00:19:53,600
Speaker 2: thirty odd years, we've been very lucky. I've got good stuff.

452
00:19:53,800 --> 00:19:54,000
Speaker 1: Yeah.

453
00:19:54,080 --> 00:19:55,640
Speaker 2: I had the other little leak here and there, but.

454
00:19:55,680 --> 00:20:01,080
Speaker 1: Pun intended body fluid leak. Yeah, just a couple of

455
00:20:01,160 --> 00:20:08,720
Speaker 1: leagues around what would be the most famous situation of

456
00:20:08,800 --> 00:20:11,600
Speaker 1: like a cleanup you've done, you know, if you cleaned

457
00:20:11,640 --> 00:20:12,840
Speaker 1: up the Queen's house. I don't know.

458
00:20:12,960 --> 00:20:15,760
Speaker 2: No, well, no, I can give you a scenario. I

459
00:20:15,800 --> 00:20:17,960
Speaker 2: can't give you his acts, but yeah, we've done lots,

460
00:20:18,400 --> 00:20:21,240
Speaker 2: lots and lots. We've got to be very discreet. Obviously,

461
00:20:21,280 --> 00:20:22,760
Speaker 2: our sign rise. We cover it up because we don't

462
00:20:22,760 --> 00:20:24,520
Speaker 2: want people following us back to where we are and

463
00:20:24,560 --> 00:20:26,479
Speaker 2: all those phone numbers and things like that to contact

464
00:20:26,560 --> 00:20:30,000
Speaker 2: us about that particular, especially if it's high media. They'll wait,

465
00:20:30,040 --> 00:20:32,879
Speaker 2: they'll wait for us to finish up when there can

466
00:20:32,960 --> 00:20:35,600
Speaker 2: tell Yeah, all the time, I've had guns to put

467
00:20:35,600 --> 00:20:36,760
Speaker 2: to our staffs.

468
00:20:37,040 --> 00:20:39,320
Speaker 1: Oh yeah, well that's serious.

469
00:20:39,400 --> 00:20:41,600
Speaker 2: Yeah, when it comes to drug labs and things like that,

470
00:20:41,640 --> 00:20:43,639
Speaker 2: we've had people pull out rifles to come get the

471
00:20:43,680 --> 00:20:44,800
Speaker 2: rest of their goodies.

472
00:20:45,640 --> 00:20:46,240
Speaker 1: There, thank you.

473
00:20:46,880 --> 00:20:49,080
Speaker 2: Yeah. Ah, so that was quite a few years ago.

474
00:20:49,119 --> 00:20:51,159
Speaker 2: We've learned since then, so now we make sure the

475
00:20:51,160 --> 00:20:53,240
Speaker 2: police are on what's going on. And yes, yeah, if

476
00:20:53,240 --> 00:20:55,120
Speaker 2: it's an insurance job, we do it. Work for insurance

477
00:20:55,160 --> 00:20:57,800
Speaker 2: companies and they're just like, hey, listen, he's in jail,

478
00:20:57,880 --> 00:20:59,520
Speaker 2: or he's not in jail, or he's he's out on

479
00:20:59,600 --> 00:21:00,600
Speaker 2: bail or something like that.

480
00:21:00,760 --> 00:21:02,800
Speaker 1: Yes, so's sometimes you walk into a property and you

481
00:21:02,880 --> 00:21:06,840
Speaker 1: go ah, and the police aren't really involved, and you go, oh,

482
00:21:06,840 --> 00:21:08,440
Speaker 1: there's some stuff here, you guys to probably come and

483
00:21:08,520 --> 00:21:09,560
Speaker 1: check it out. Does that happen?

484
00:21:09,600 --> 00:21:12,399
Speaker 2: Oh yeah, lots. Yeah, I'll probably every three or four

485
00:21:12,400 --> 00:21:13,840
Speaker 2: weeks we'll get one we've got to call the police

486
00:21:13,880 --> 00:21:16,919
Speaker 2: to come into Hey there's some three bags here of

487
00:21:16,920 --> 00:21:20,080
Speaker 2: some really stuff that we should we shouldn't be throwing

488
00:21:20,119 --> 00:21:24,200
Speaker 2: away or more. Yeah.

489
00:21:24,240 --> 00:21:28,200
Speaker 1: So all all the situations you deal with are all

490
00:21:28,280 --> 00:21:31,720
Speaker 1: quite dark, a bit morbid. I know they have great

491
00:21:31,720 --> 00:21:33,879
Speaker 1: outcomes in the end, but they all start off in

492
00:21:33,920 --> 00:21:35,840
Speaker 1: that space in the situation. How is that for you?

493
00:21:35,920 --> 00:21:39,919
Speaker 1: Because you're dealing with a lot of negative situations and

494
00:21:39,960 --> 00:21:41,880
Speaker 1: you're walking into that almost daily.

495
00:21:42,160 --> 00:21:43,520
Speaker 2: I think a wi I have lasted time. I love

496
00:21:43,560 --> 00:21:47,160
Speaker 2: that challenge of to turn that around. We've got clients

497
00:21:47,160 --> 00:21:50,119
Speaker 2: who have gone back a year later to visit them

498
00:21:50,280 --> 00:21:52,960
Speaker 2: and see how they're going. And some have done really,

499
00:21:53,040 --> 00:21:55,800
Speaker 2: really well, and you know, you praise them, and some

500
00:21:55,840 --> 00:21:58,000
Speaker 2: of them get on side with you and go, Jerry,

501
00:21:58,000 --> 00:21:59,760
Speaker 2: look what I did. You know I've done this and

502
00:21:59,800 --> 00:22:01,600
Speaker 2: I it's not all the rubbish anymore. And I've kept

503
00:22:01,600 --> 00:22:03,800
Speaker 2: the spare room clean and it's not coming out of

504
00:22:03,840 --> 00:22:06,600
Speaker 2: my windows anymore. And I've done that. It's just amazing. Yeah,

505
00:22:06,600 --> 00:22:07,520
Speaker 2: I get a real kick out of.

506
00:22:07,520 --> 00:22:10,920
Speaker 1: It, changing lives, changing lives. How do you do that?

507
00:22:11,119 --> 00:22:14,600
Speaker 1: It's so heartwarming? What do I do? Make people laugh? Boring?

508
00:22:15,080 --> 00:22:15,879
Speaker 2: You're just great?

509
00:22:18,359 --> 00:22:20,840
Speaker 1: But no, I'm very grateful that companies like yours exist

510
00:22:20,880 --> 00:22:23,560
Speaker 1: and that there are people out there to help people

511
00:22:23,600 --> 00:22:25,119
Speaker 1: in these situations.

512
00:22:24,520 --> 00:22:27,040
Speaker 2: Because see, I couldn't res up in drag.

513
00:22:27,119 --> 00:22:33,199
Speaker 1: That suggest you don't know. Well, people might be surprised.

514
00:22:33,240 --> 00:22:34,720
Speaker 1: Maybe I do have what it takes to be a

515
00:22:34,760 --> 00:22:37,439
Speaker 1: crime scene cleaner. So can you interview with me with

516
00:22:37,560 --> 00:22:39,840
Speaker 1: some really key questions to see if I have what

517
00:22:39,960 --> 00:22:43,080
Speaker 1: it takes to get down and clean things.

518
00:22:43,200 --> 00:22:46,280
Speaker 2: Do you have a criminal record? No? Right, okay, that's one.

519
00:22:46,480 --> 00:22:49,119
Speaker 1: That's one ticked out. All right, I'm almost through the door. Everyone.

520
00:22:49,800 --> 00:22:51,640
Speaker 2: How are you with odor? Well?

521
00:22:51,680 --> 00:22:53,920
Speaker 1: I don't smell that bad, so I think that's okay.

522
00:22:54,000 --> 00:22:56,320
Speaker 1: I'm really good smelling odor. Yep, a big tick. Ye.

523
00:22:56,640 --> 00:22:58,080
Speaker 2: Have you got a clean license?

524
00:22:58,760 --> 00:22:58,960
Speaker 1: Yes?

525
00:22:59,200 --> 00:23:00,600
Speaker 2: Yeah, they have lost your license? No?

526
00:23:00,840 --> 00:23:03,240
Speaker 1: Never, Oh my god, it's good just getting now. I'm

527
00:23:03,240 --> 00:23:06,040
Speaker 1: not a bad girl, am I I'm really good?

528
00:23:06,160 --> 00:23:09,520
Speaker 2: Actually, how would you think you would be wearing ppe? Well,

529
00:23:09,680 --> 00:23:12,040
Speaker 2: I figure, full BioSuit and full mask.

530
00:23:12,160 --> 00:23:13,680
Speaker 1: Yeah, well I figure I wear a lot of things

531
00:23:13,720 --> 00:23:16,080
Speaker 1: as a drag queen. I've already got like four stockings.

532
00:23:16,119 --> 00:23:19,240
Speaker 1: Of course it's sweaty. Yes, I'm used to being covered,

533
00:23:19,320 --> 00:23:20,000
Speaker 1: so tick yep.

534
00:23:20,400 --> 00:23:24,080
Speaker 2: And how is your attitude with people that are grieving?

535
00:23:24,560 --> 00:23:28,960
Speaker 2: I'll laugh when people cry, don't dumn.

536
00:23:36,160 --> 00:23:38,879
Speaker 1: So that was Jerry the trauma and crime scene Clina

537
00:23:38,960 --> 00:23:42,120
Speaker 1: and years. Do you get it right? But you better

538
00:23:42,200 --> 00:23:44,800
Speaker 1: not go cutting my grass because body fluids their mind.

539
00:23:45,600 --> 00:23:48,920
Speaker 1: You've been listening to an iHeart Australia production concealed with

540
00:23:49,160 --> 00:23:51,840
Speaker 1: arts amone and to check me out? Do you out

541
00:23:51,880 --> 00:23:56,159
Speaker 1: the socials? If this episode brought up any issues for you,

542
00:23:56,520 --> 00:24:04,840
Speaker 1: call Lifeline on one three, one one four with the

543
00:24:04,960 --> 00:24:07,360
Speaker 1: Mets