1 00:00:00,520 --> 00:00:02,440 Speaker 1: We've been talking about the state of the building industry 2 00:00:02,440 --> 00:00:05,000 Speaker 1: and it's not great. It is terrible. So many delays, 3 00:00:05,000 --> 00:00:06,960 Speaker 1: so much cost, and so much stress for people. And 4 00:00:07,000 --> 00:00:09,399 Speaker 1: someone we work with is in the thick of going 5 00:00:09,440 --> 00:00:11,280 Speaker 1: we're going through that right now. Her name is Mel 6 00:00:11,320 --> 00:00:12,080 Speaker 1: and she joins us. 7 00:00:12,160 --> 00:00:15,040 Speaker 2: Right now, when did you start building? 8 00:00:15,520 --> 00:00:18,160 Speaker 3: So we started the whole process at the end of 9 00:00:18,320 --> 00:00:23,040 Speaker 3: twenty twenty. We had our land purchased contract signed by 10 00:00:23,600 --> 00:00:24,520 Speaker 3: mid twenty one. 11 00:00:24,880 --> 00:00:25,279 Speaker 2: Wow. 12 00:00:25,680 --> 00:00:28,440 Speaker 1: Right, my head hurts just thinking about that time. That 13 00:00:28,560 --> 00:00:29,880 Speaker 1: is a long long time ago. 14 00:00:29,960 --> 00:00:32,639 Speaker 2: And what's happened since? Is it getting trades? 15 00:00:32,960 --> 00:00:33,239 Speaker 4: Is it? 16 00:00:33,640 --> 00:00:35,920 Speaker 2: What? What's the biggest obstacle? 17 00:00:36,400 --> 00:00:37,640 Speaker 5: We keep getting. 18 00:00:37,360 --> 00:00:41,239 Speaker 3: The same kind of answer for everything, trade delays and 19 00:00:41,320 --> 00:00:42,440 Speaker 3: material delays. 20 00:00:42,720 --> 00:00:46,080 Speaker 1: Okay, right, okay, what does it mean financially? Mel? I 21 00:00:46,120 --> 00:00:49,920 Speaker 1: mean obviously not numbers, but obviously every time something gets delayed, 22 00:00:49,920 --> 00:00:52,440 Speaker 1: it will cost more in various ways. You're got to 23 00:00:52,479 --> 00:00:53,840 Speaker 1: live somewhere exactly. 24 00:00:53,880 --> 00:00:57,760 Speaker 3: We're paying for rent and mortgage, and both have just 25 00:00:57,840 --> 00:00:59,640 Speaker 3: been increasing since we started. 26 00:01:00,640 --> 00:01:03,959 Speaker 5: We now owe more on our mortgage than our original 27 00:01:04,000 --> 00:01:04,640 Speaker 5: loan amount. 28 00:01:05,520 --> 00:01:10,679 Speaker 3: We're also paying counsel rates and double bills for everything. 29 00:01:11,040 --> 00:01:14,720 Speaker 2: Oh God, Now with the delays when they talk about 30 00:01:14,760 --> 00:01:16,880 Speaker 2: I understand about trades. There's not enough of them to 31 00:01:16,920 --> 00:01:20,600 Speaker 2: go around with materials and so on. I suppose for 32 00:01:20,640 --> 00:01:24,119 Speaker 2: a while their COVID was a very good excuse for things. 33 00:01:24,160 --> 00:01:28,080 Speaker 2: Does it still get thrown about? Is an excuse? It 34 00:01:28,120 --> 00:01:29,400 Speaker 2: does still get thrown about. 35 00:01:29,760 --> 00:01:32,720 Speaker 3: They just say trade and material delays in an email. 36 00:01:33,080 --> 00:01:38,280 Speaker 1: And do you find that people are sympathetic when you 37 00:01:38,280 --> 00:01:39,520 Speaker 1: talk about it? Do people get it? 38 00:01:39,840 --> 00:01:42,720 Speaker 3: Yeah, a lot of people are sympathetic, but they just 39 00:01:42,760 --> 00:01:46,720 Speaker 3: don't understand why it's taking so long. I mean, we 40 00:01:47,000 --> 00:01:50,400 Speaker 3: had our slab down at the start of twenty two, 41 00:01:50,800 --> 00:01:54,760 Speaker 3: twenty twenty two, and bricks didn't go up until the 42 00:01:54,840 --> 00:01:55,640 Speaker 3: start of this year. 43 00:01:56,400 --> 00:01:58,120 Speaker 5: And that's all that's happened on our house. 44 00:01:58,640 --> 00:02:01,880 Speaker 2: The domino effect of how this is affecting people's lives 45 00:02:02,200 --> 00:02:04,960 Speaker 2: is incredible because don't you have a situation where you're 46 00:02:04,960 --> 00:02:08,240 Speaker 2: building in one area, you're living in another area, and 47 00:02:08,280 --> 00:02:11,359 Speaker 2: there's a big, you know, travel distance between the two. 48 00:02:11,639 --> 00:02:15,400 Speaker 2: And now you've got a situation with school enrollments. 49 00:02:15,960 --> 00:02:19,320 Speaker 3: Yeah, so my daughter's starting full time school next year 50 00:02:19,440 --> 00:02:24,240 Speaker 3: and my son is going into kindiyea enrollments happen mid year. Yeah, 51 00:02:24,760 --> 00:02:29,880 Speaker 3: so we're stuck now having our kids enrolled in the 52 00:02:29,880 --> 00:02:34,040 Speaker 3: school where we live for next year, and depending on 53 00:02:34,040 --> 00:02:38,080 Speaker 3: when the bill gets completed, they're never giving us a timeline. 54 00:02:38,440 --> 00:02:40,320 Speaker 3: We're going to have to try and rip them out 55 00:02:40,400 --> 00:02:43,440 Speaker 3: of school and get them enrolled in a different school, 56 00:02:43,600 --> 00:02:46,880 Speaker 3: which is actually a hard process than it is. 57 00:02:46,960 --> 00:02:47,799 Speaker 5: Happy about it. 58 00:02:48,280 --> 00:02:50,880 Speaker 2: Like everything, there's only you know, like tradees and material 59 00:02:50,919 --> 00:02:53,679 Speaker 2: there's only a certain number of places, so you could 60 00:02:53,720 --> 00:02:57,320 Speaker 2: end up doing the roundest school drop off trip known 61 00:02:57,320 --> 00:02:57,679 Speaker 2: to man. 62 00:02:57,919 --> 00:03:00,400 Speaker 5: It's about an hour distance. 63 00:03:01,520 --> 00:03:04,240 Speaker 2: So stress yea. 64 00:03:04,880 --> 00:03:07,840 Speaker 3: And we also have to think about daycare and before 65 00:03:07,880 --> 00:03:11,560 Speaker 3: school and after school care programs. They have massive waiting 66 00:03:11,560 --> 00:03:13,320 Speaker 3: lists so they can be up to a year long 67 00:03:13,440 --> 00:03:16,280 Speaker 3: waiting list to get your child into daycare. 68 00:03:16,480 --> 00:03:19,040 Speaker 5: But we can't actually go on a waiting list at 69 00:03:19,080 --> 00:03:22,080 Speaker 5: the moment because we've got no end date in site. 70 00:03:22,639 --> 00:03:26,079 Speaker 2: Well, how are you keeping yourself calm? I guess might 71 00:03:26,120 --> 00:03:29,880 Speaker 2: be I'm not, but I mean sound you sound pretty calm? 72 00:03:29,880 --> 00:03:32,600 Speaker 2: Are you going the route of I can't control any 73 00:03:32,639 --> 00:03:36,240 Speaker 2: of this, so you know it's points. 74 00:03:35,720 --> 00:03:40,480 Speaker 5: My partner gets very angry. Yeah, I've just given up. 75 00:03:42,760 --> 00:03:46,280 Speaker 3: Yeah, it feels like now owning a home, even though 76 00:03:46,280 --> 00:03:49,760 Speaker 3: we're paying for it. It's apparently being built. It's more 77 00:03:49,760 --> 00:03:51,560 Speaker 3: of a pipe dream than before. 78 00:03:51,280 --> 00:03:51,840 Speaker 5: We start this. 79 00:03:52,080 --> 00:03:54,320 Speaker 1: Yeah, and that's a heartbreak of this because I know 80 00:03:54,400 --> 00:03:57,760 Speaker 1: another family in a similar situation. They've actually finally got 81 00:03:57,800 --> 00:03:59,640 Speaker 1: their house done and they've lost They've fallen out of 82 00:03:59,640 --> 00:04:01,960 Speaker 1: love with it. You don't want that to happen for you, guys. 83 00:04:02,000 --> 00:04:04,360 Speaker 1: But that's quite tragic, really, isn't it from that point 84 00:04:04,360 --> 00:04:04,680 Speaker 1: of view. 85 00:04:05,520 --> 00:04:08,720 Speaker 3: Yeah, it's starting to happen because of the delays in 86 00:04:08,760 --> 00:04:11,120 Speaker 3: the actual build. A lot of the stuff we picked 87 00:04:11,160 --> 00:04:14,840 Speaker 3: out Prestart is no longer available, they're no longer making 88 00:04:14,920 --> 00:04:18,520 Speaker 3: a companies have collapsed, so they're just coming up with 89 00:04:18,600 --> 00:04:19,919 Speaker 3: the next kind. 90 00:04:19,720 --> 00:04:21,080 Speaker 5: Of closest match solution. 91 00:04:21,480 --> 00:04:24,240 Speaker 3: Yeah, and so the house is going to be a 92 00:04:24,240 --> 00:04:27,680 Speaker 3: lot different than from what we originally dreamed and chose. 93 00:04:28,240 --> 00:04:31,480 Speaker 2: Do you have any idea when it might be completed? No, no, 94 00:04:31,480 --> 00:04:32,120 Speaker 2: no idea. 95 00:04:32,360 --> 00:04:35,040 Speaker 5: No one's selling us anything right at all. 96 00:04:35,160 --> 00:04:38,880 Speaker 3: They just keep saying it's a six plus month wait 97 00:04:39,000 --> 00:04:42,760 Speaker 3: for this, when we've been waiting over six months. Yeah, 98 00:04:42,920 --> 00:04:45,280 Speaker 3: it's kind of getting to the point where what if 99 00:04:45,279 --> 00:04:48,880 Speaker 3: the builder collapses before our house is built? What if 100 00:04:48,920 --> 00:04:52,080 Speaker 3: it doesn't get completed until you know, ten years from. 101 00:04:51,880 --> 00:04:53,840 Speaker 1: Now the long time. We keep your fingers crossed. And Mel, 102 00:04:53,920 --> 00:04:56,040 Speaker 1: we know you're not the only couple in this situation, 103 00:04:56,160 --> 00:04:59,120 Speaker 1: only family, But what about with small talk, friends, family, 104 00:04:59,360 --> 00:05:01,280 Speaker 1: even acquainted. Is when you catch up you don't want 105 00:05:01,279 --> 00:05:03,200 Speaker 1: to do you avoid the conversation because you don't want 106 00:05:03,200 --> 00:05:05,000 Speaker 1: to be the couple with the slow house build. 107 00:05:05,120 --> 00:05:07,839 Speaker 3: I do kind of avoid the situation because I don't 108 00:05:07,960 --> 00:05:10,200 Speaker 3: just want to complain to everyone around me. 109 00:05:10,400 --> 00:05:12,040 Speaker 1: Yeah, but. 110 00:05:14,320 --> 00:05:18,680 Speaker 2: Yes, in the kitchen at work and yeah, the. 111 00:05:18,640 --> 00:05:26,040 Speaker 6: House going on, it's not it's let's talk about something else. Well, 112 00:05:26,080 --> 00:05:29,600 Speaker 6: we really appreciate that you're talking with us about it today. 113 00:05:30,160 --> 00:05:31,560 Speaker 6: We know this is really hard. 114 00:05:32,200 --> 00:05:34,600 Speaker 2: I don't even know what to say, just a fingers 115 00:05:34,600 --> 00:05:36,960 Speaker 2: are cross for you that things, you know, work out. 116 00:05:37,880 --> 00:05:39,520 Speaker 1: It's horrible, very stressful. 117 00:05:39,680 --> 00:05:42,040 Speaker 3: I'm just hoping something gets done within the next five 118 00:05:42,120 --> 00:05:43,039 Speaker 3: years would be nice. 119 00:05:43,680 --> 00:05:46,120 Speaker 2: Nice here, boy, is it going to be the housewarming 120 00:05:46,160 --> 00:05:47,279 Speaker 2: of all housewarming parties? 121 00:05:47,320 --> 00:05:47,680 Speaker 5: When you. 122 00:05:50,800 --> 00:05:54,200 Speaker 3: Thank you, it's going to all the best. 123 00:05:54,360 --> 00:05:57,600 Speaker 2: It sounds like a nightmare, and we know that Mel 124 00:05:57,720 --> 00:05:59,680 Speaker 2: isn't the only one experiencing it. If you are in 125 00:05:59,680 --> 00:06:02,760 Speaker 2: a sim situation or if you work for a building 126 00:06:02,800 --> 00:06:05,200 Speaker 2: company or you're a tradee and you can shed some 127 00:06:05,240 --> 00:06:08,359 Speaker 2: further light on the situation. Tell us what your experience is. 128 00:06:08,360 --> 00:06:12,480 Speaker 2: Maybe you've got some you know, some little tricks suggestions 129 00:06:12,560 --> 00:06:15,520 Speaker 2: that you know of to get things rolling, some assistance. 130 00:06:15,640 --> 00:06:18,039 Speaker 2: But I mean, there is the house on the up 131 00:06:18,240 --> 00:06:21,080 Speaker 2: sort of like one block down from mine on my street. 132 00:06:22,080 --> 00:06:25,760 Speaker 2: Is has been being built for about three years, and 133 00:06:26,080 --> 00:06:29,520 Speaker 2: sometimes I go, like a fortnight or so, I driving 134 00:06:29,560 --> 00:06:32,200 Speaker 2: past it and there's nothing tumbleweeds. 135 00:06:32,760 --> 00:06:34,920 Speaker 1: Sometimes thinkt the that're building themselves. 136 00:06:35,000 --> 00:06:37,240 Speaker 2: I'm wondering if well that's what I thought. I thought, 137 00:06:37,240 --> 00:06:39,880 Speaker 2: Oh this guy must be building his house himself in 138 00:06:39,920 --> 00:06:43,839 Speaker 2: his spare time. But now I'm thinking, no, they're just 139 00:06:44,480 --> 00:06:46,120 Speaker 2: they're just trying to get there. 140 00:06:46,240 --> 00:06:48,120 Speaker 1: When you're in a situation like this, all you want 141 00:06:48,160 --> 00:06:50,400 Speaker 1: is hope. Hope is such a big positivity. You want 142 00:06:50,440 --> 00:06:53,360 Speaker 1: to some move in pack, You want your roof to 143 00:06:53,400 --> 00:06:54,800 Speaker 1: go up. If you usually got brick walls after a 144 00:06:54,880 --> 00:06:56,720 Speaker 1: year and or maybe even more. 145 00:06:57,480 --> 00:07:02,039 Speaker 2: Tony in Rockingham, Hello, what's your situation? 146 00:07:02,360 --> 00:07:05,919 Speaker 4: So I've just had handover. It was a three and 147 00:07:05,920 --> 00:07:09,960 Speaker 4: a half years build, so I started twenty twenty was 148 00:07:10,040 --> 00:07:15,040 Speaker 4: the start of everything. So handover hand that was now 149 00:07:15,080 --> 00:07:17,680 Speaker 4: being done. I just want to share with people. The 150 00:07:17,720 --> 00:07:20,680 Speaker 4: building companies, a lot of them will try to get 151 00:07:20,760 --> 00:07:24,760 Speaker 4: you sign the practical completion before the actual house is completed, 152 00:07:25,600 --> 00:07:28,320 Speaker 4: when it's sort of at that seventy percent mark. With me, 153 00:07:28,440 --> 00:07:31,880 Speaker 4: they tried to get me to sign practical completion. No 154 00:07:32,040 --> 00:07:34,480 Speaker 4: garage door on the walls were up, no fit out 155 00:07:34,520 --> 00:07:37,920 Speaker 4: of the inside of the house, et cetera, et cetera. 156 00:07:37,560 --> 00:07:42,280 Speaker 4: And I held off. Yeah, because because that practical completion, 157 00:07:42,360 --> 00:07:45,400 Speaker 4: of course, you become responsible for all of the loan payments. 158 00:07:45,480 --> 00:07:49,200 Speaker 4: And then they just slow up more because you've accepted it. Yeah, 159 00:07:49,720 --> 00:07:55,480 Speaker 4: so they try that. I had a nightmare with my builder. 160 00:07:55,520 --> 00:07:57,800 Speaker 4: Of course I won't mention a builder's name, but I 161 00:07:58,040 --> 00:08:02,440 Speaker 4: absolutely not mere So just have a diary specifically for 162 00:08:03,160 --> 00:08:08,400 Speaker 4: the build with and make notes of all correspondents, all 163 00:08:08,480 --> 00:08:11,960 Speaker 4: significant events right through the diary because you will you 164 00:08:12,000 --> 00:08:15,680 Speaker 4: will need to go back to it and challenge them 165 00:08:15,720 --> 00:08:18,240 Speaker 4: on a lot of things. But they do try to 166 00:08:18,280 --> 00:08:22,000 Speaker 4: They do try to push practical completion before the place 167 00:08:22,240 --> 00:08:23,040 Speaker 4: is completed. 168 00:08:23,120 --> 00:08:25,560 Speaker 2: Yeah. I don't like the sound of that term at all. 169 00:08:26,320 --> 00:08:29,280 Speaker 2: It sounds I been a little bit pregnant practical completion, 170 00:08:29,760 --> 00:08:32,680 Speaker 2: no finished, or it's not one or the other. 171 00:08:32,840 --> 00:08:35,920 Speaker 4: Well, practical completion is part of the process, so you 172 00:08:36,000 --> 00:08:39,200 Speaker 4: sign off on the completion of the property. But if 173 00:08:39,200 --> 00:08:42,640 Speaker 4: it's not completed, Mom wasn't even the interior, wasn't even 174 00:08:42,640 --> 00:08:49,280 Speaker 4: fitted out, no garage door. So it took another eighteen 175 00:08:49,320 --> 00:08:53,439 Speaker 4: months after that original attempt to get practical. 176 00:08:53,040 --> 00:08:56,560 Speaker 1: Completion from Okay, So anyway, I held on. 177 00:08:57,800 --> 00:08:59,920 Speaker 4: I held them to account for all of my expenses 178 00:09:00,200 --> 00:09:03,040 Speaker 4: from the date they booked that original practical completion. So 179 00:09:03,920 --> 00:09:05,840 Speaker 4: as long as you keep your diary, and yeah, you 180 00:09:05,960 --> 00:09:07,640 Speaker 4: keep a record, you can you can. 181 00:09:07,559 --> 00:09:10,920 Speaker 1: Take them for it. It was eighteen months after that point. 182 00:09:11,000 --> 00:09:12,560 Speaker 1: Imagine if you had signed it, it would have been 183 00:09:12,840 --> 00:09:15,160 Speaker 1: been another three years or something from that exactly. 184 00:09:16,120 --> 00:09:18,320 Speaker 4: But if you keep records, you take into account for 185 00:09:18,320 --> 00:09:21,800 Speaker 4: that plus any out of pocket expenses after that date. 186 00:09:22,160 --> 00:09:25,800 Speaker 1: Yeah, so you have your keys, Tony in your hand. 187 00:09:27,280 --> 00:09:30,160 Speaker 4: I do not all of them. They forgot to give 188 00:09:30,200 --> 00:09:32,640 Speaker 4: me one, but I'm still going through. 189 00:09:34,000 --> 00:09:37,959 Speaker 2: Happy moving in daytime. Yeah, you consider yourself one of 190 00:09:38,080 --> 00:09:38,880 Speaker 2: the lucky ones. 191 00:09:38,960 --> 00:09:41,720 Speaker 4: Now, Yeah, good luck to everybody. 192 00:09:41,840 --> 00:09:46,199 Speaker 2: Yeah, it's interesting and you know it can be intimidating, 193 00:09:46,360 --> 00:09:49,880 Speaker 2: So cause the tiny is saying. And also if you're 194 00:09:49,960 --> 00:09:52,400 Speaker 2: just so sick to death of it being a work site, 195 00:09:52,600 --> 00:09:54,800 Speaker 2: you might be tempted to go, oh, yeah, I'll get 196 00:09:54,840 --> 00:09:57,160 Speaker 2: to that other stuff. But your tiny is right. You've 197 00:09:57,160 --> 00:09:58,080 Speaker 2: got to stand you ground. 198 00:09:58,120 --> 00:10:00,200 Speaker 1: And there's so many things about building a house. Bult 199 00:10:00,200 --> 00:10:01,920 Speaker 1: a house in Lansdale a long time ago, and I 200 00:10:02,000 --> 00:10:04,280 Speaker 1: got to that almost that practical completion. But I did 201 00:10:04,400 --> 00:10:06,679 Speaker 1: have someone come in and do an inspection and the 202 00:10:06,720 --> 00:10:08,880 Speaker 1: guy says, there's not enough wood in your roof. Yeah, 203 00:10:09,000 --> 00:10:10,120 Speaker 1: so I had to tell him I get some more, 204 00:10:10,160 --> 00:10:11,360 Speaker 1: and so they put some more timber and there's a 205 00:10:11,360 --> 00:10:13,199 Speaker 1: graapy pilot timber the next day. So you do have 206 00:10:13,240 --> 00:10:14,960 Speaker 1: to keep an eye on I'm not all builders are bad, 207 00:10:15,000 --> 00:10:17,319 Speaker 1: but Chinese obviously had a bad experience as well. 208 00:10:17,600 --> 00:10:20,360 Speaker 2: All right, well, good luck to everyone who's building