1 00:00:00,040 --> 00:00:02,880 Speaker 1: There's been a lot of focus on scams in recent weeks, 2 00:00:03,240 --> 00:00:06,840 Speaker 1: authorities reminding people to be on the lookout for offers 3 00:00:06,960 --> 00:00:10,880 Speaker 1: too good to be true, especially after Black Friday and 4 00:00:11,000 --> 00:00:14,440 Speaker 1: Cyber Monday sales. Now, while those are in the past, 5 00:00:14,440 --> 00:00:17,960 Speaker 1: we're still being urged to stay vigilant, with cyber experts 6 00:00:18,000 --> 00:00:21,880 Speaker 1: compiling a list of scams to be cautious of. More 7 00:00:21,920 --> 00:00:25,080 Speaker 1: than three hundred have been reported in the Northern Territory 8 00:00:25,120 --> 00:00:27,000 Speaker 1: in the last year, and I've got to tell you 9 00:00:27,080 --> 00:00:29,880 Speaker 1: I'm not overly surprised. I know I've received text messages 10 00:00:29,920 --> 00:00:32,040 Speaker 1: where I've thought, oh, hang on a second, that is 11 00:00:32,120 --> 00:00:35,680 Speaker 1: a scam. Now joining us on the line to tell 12 00:00:35,760 --> 00:00:41,160 Speaker 1: us a little bit more, is is AU cyber spokesperson rape? 13 00:00:42,080 --> 00:00:47,320 Speaker 2: It is? Indeed, Northern Territorians have been scammed, in fact, 14 00:00:47,320 --> 00:00:51,519 Speaker 2: over fifteen hundred times this year. Wow, the value of 15 00:00:51,720 --> 00:00:54,960 Speaker 2: one point seven million dollars rape. 16 00:00:55,000 --> 00:00:58,640 Speaker 1: That's shocking. What kind of scams have they actually been 17 00:00:59,440 --> 00:01:01,760 Speaker 1: falling vic them to look? 18 00:01:01,800 --> 00:01:05,160 Speaker 2: It is shocking And indeed, in the lead up for Christmas, 19 00:01:05,440 --> 00:01:08,920 Speaker 2: Australians in totality is about to spend sixty nine billion, 20 00:01:09,040 --> 00:01:12,520 Speaker 2: that's the B billion dollars on gifts, so in the 21 00:01:12,600 --> 00:01:14,240 Speaker 2: lead up for Christmas, and you know even in the 22 00:01:14,360 --> 00:01:18,000 Speaker 2: last two weeks as we quickly jump online and order 23 00:01:18,080 --> 00:01:21,039 Speaker 2: things and go out and buy things, we really need 24 00:01:21,080 --> 00:01:23,800 Speaker 2: to be wary of the scams not only around when 25 00:01:23,840 --> 00:01:27,959 Speaker 2: you're buying things, so around when they're advertising fake things 26 00:01:28,000 --> 00:01:33,720 Speaker 2: online on markplaces and through social media, but also around 27 00:01:33,800 --> 00:01:36,920 Speaker 2: when you're getting things delivered. So a few big scams 28 00:01:36,920 --> 00:01:38,760 Speaker 2: to watch out for it this time of year is 29 00:01:38,800 --> 00:01:41,920 Speaker 2: the parcel delivery scams. This is where you get a 30 00:01:42,040 --> 00:01:46,560 Speaker 2: text message and somebody purports to be whether it's DHL 31 00:01:46,680 --> 00:01:49,280 Speaker 2: or Australia Posts saying that you need to update your 32 00:01:49,280 --> 00:01:51,720 Speaker 2: details or pay a little bit extra to get that 33 00:01:51,840 --> 00:01:54,800 Speaker 2: delivery in time for Christmas. Really watch out for those 34 00:01:54,800 --> 00:01:57,240 Speaker 2: at this time of year, So check that tracking number 35 00:01:57,280 --> 00:01:59,960 Speaker 2: from what you've ordered in the past, make sure that 36 00:02:00,080 --> 00:02:03,640 Speaker 2: reconciles or matches what you've actually done in the past, 37 00:02:03,680 --> 00:02:05,640 Speaker 2: because that's a big one at this time of year. 38 00:02:06,000 --> 00:02:08,160 Speaker 2: The other big ones at this time of year is 39 00:02:08,200 --> 00:02:11,679 Speaker 2: around fake things that you can buy online. So these 40 00:02:11,800 --> 00:02:14,240 Speaker 2: even go through all the way to fake pets, so 41 00:02:14,320 --> 00:02:18,720 Speaker 2: we're seeing scammers actually advertise pets to sale. Then you 42 00:02:18,800 --> 00:02:22,040 Speaker 2: go to make an inquiry and they say, please pay 43 00:02:22,080 --> 00:02:24,320 Speaker 2: this much money to make sure they get their injections. 44 00:02:24,320 --> 00:02:25,920 Speaker 2: So that's another big one to watch out for it 45 00:02:25,960 --> 00:02:26,639 Speaker 2: this time of year. 46 00:02:27,000 --> 00:02:30,440 Speaker 1: Yeah, and look these like it always sort of surprises 47 00:02:30,480 --> 00:02:34,480 Speaker 1: me that there is no shortage of dodgy people trying 48 00:02:34,520 --> 00:02:37,680 Speaker 1: to work out ways to get money from hard working 49 00:02:37,800 --> 00:02:39,720 Speaker 1: Territorians and Australians. 50 00:02:40,360 --> 00:02:43,640 Speaker 2: Well, the reality is that we are the lucky country 51 00:02:44,080 --> 00:02:47,840 Speaker 2: and indeed we are the fourth wealthiest country in the world, 52 00:02:48,200 --> 00:02:51,520 Speaker 2: so this makes us a prime target. The criminals go 53 00:02:51,560 --> 00:02:54,360 Speaker 2: where the money is, and the money is down here 54 00:02:54,440 --> 00:02:58,800 Speaker 2: in Australia. And indeed we're never so connected as well. 55 00:02:58,800 --> 00:03:02,360 Speaker 2: We've got over eleven devices on average per household at 56 00:03:02,360 --> 00:03:05,960 Speaker 2: the moment. We're ordering everything or a lot of things 57 00:03:06,000 --> 00:03:07,960 Speaker 2: online at the moment, we're getting things to live it 58 00:03:08,000 --> 00:03:10,480 Speaker 2: online at the moment, so there is an avenue for 59 00:03:10,520 --> 00:03:14,560 Speaker 2: them to get to our views every day, so you're 60 00:03:14,600 --> 00:03:17,720 Speaker 2: seeing reward point scams, so you know, whether it's Woolworth, 61 00:03:18,400 --> 00:03:21,120 Speaker 2: you're seeing them send messages out with things that we 62 00:03:21,280 --> 00:03:24,680 Speaker 2: use each and every day. ATO. We all have an 63 00:03:24,680 --> 00:03:27,360 Speaker 2: ATO account, so you know you're seeing those scams go out. 64 00:03:27,560 --> 00:03:31,760 Speaker 2: So really the messaging is here. Slow down, don't click 65 00:03:31,840 --> 00:03:34,520 Speaker 2: on everything, go to the actual source of truth. So 66 00:03:34,520 --> 00:03:37,520 Speaker 2: if somebody's purporting to be someone, go to that actual 67 00:03:37,600 --> 00:03:39,680 Speaker 2: website and then log in there. 68 00:03:40,480 --> 00:03:43,960 Speaker 1: And you know, we're talking Christmas wise. Obviously at the moment, 69 00:03:44,440 --> 00:03:46,600 Speaker 1: we know as well, like on Boxing Day there's going 70 00:03:46,640 --> 00:03:49,040 Speaker 1: to be massive sales across the board as well, So 71 00:03:49,120 --> 00:03:51,680 Speaker 1: no doubt we'll see different types of scams then. But 72 00:03:51,720 --> 00:03:55,320 Speaker 1: I understand that there's also twelve types of scams that 73 00:03:55,360 --> 00:03:57,520 Speaker 1: you guys have actually sort of come up with that 74 00:03:57,680 --> 00:04:00,320 Speaker 1: list that you're warning people about. I know I've had 75 00:04:00,560 --> 00:04:03,760 Speaker 1: at least one of these come through on my phone, 76 00:04:03,760 --> 00:04:06,920 Speaker 1: and that is the hey Mum one, and it was, 77 00:04:07,000 --> 00:04:10,920 Speaker 1: hey Mom, I've dropped my phone in the toilet. I 78 00:04:11,000 --> 00:04:13,920 Speaker 1: need you to click on this link or to contact 79 00:04:14,000 --> 00:04:16,320 Speaker 1: me through this you know, through this phone number. I 80 00:04:16,360 --> 00:04:18,240 Speaker 1: can't remember exactly what it was, and I thought, that 81 00:04:18,279 --> 00:04:20,520 Speaker 1: does not sound like something my daughter would message me. 82 00:04:21,880 --> 00:04:24,480 Speaker 2: This one. This one's a good one. And the large 83 00:04:24,520 --> 00:04:28,240 Speaker 2: percentage of people in Australia that are mum, so this 84 00:04:28,320 --> 00:04:31,000 Speaker 2: one they broad bass out a lot. Obviously, a lot 85 00:04:31,040 --> 00:04:33,400 Speaker 2: of our information is on the dark Web, and that's 86 00:04:33,400 --> 00:04:36,560 Speaker 2: because of the significant amount of breaches that have happened. 87 00:04:36,920 --> 00:04:39,080 Speaker 2: So a lot of Australians information is on the dark 88 00:04:39,120 --> 00:04:43,200 Speaker 2: web that encloses their phone numbers. This Hey Mom campaign 89 00:04:43,400 --> 00:04:48,200 Speaker 2: by scammers sends out exactly that I've lost my phone, Mum, 90 00:04:48,600 --> 00:04:50,800 Speaker 2: I need to buy a new one. I can't talk 91 00:04:50,920 --> 00:04:54,200 Speaker 2: right now. Can you send me a thousand dollars? And 92 00:04:54,360 --> 00:04:57,320 Speaker 2: this happened to me on the weekend. I was having 93 00:04:57,400 --> 00:04:59,640 Speaker 2: breakfast with a friend. I got it and I started 94 00:04:59,640 --> 00:05:02,240 Speaker 2: playing back and forward with them and that's how much 95 00:05:02,279 --> 00:05:05,760 Speaker 2: they were asking a thousand dollars. Can't talk, mum. I'm 96 00:05:05,839 --> 00:05:09,360 Speaker 2: at the shop now, you know. So really be careful 97 00:05:09,400 --> 00:05:13,280 Speaker 2: of this one again. Call your child's original number. If 98 00:05:13,279 --> 00:05:16,599 Speaker 2: you get this, you know, don't discount it obviously altogether. 99 00:05:16,760 --> 00:05:20,600 Speaker 2: Check in with your child, but do not do not 100 00:05:20,640 --> 00:05:21,800 Speaker 2: fall for that one at all. 101 00:05:21,880 --> 00:05:24,040 Speaker 1: Yeah, Rave tell us about some of the others. I mean, 102 00:05:24,080 --> 00:05:27,080 Speaker 1: you touched on the parcels delivery scam, also the reward 103 00:05:27,400 --> 00:05:29,800 Speaker 1: point scam. But they even know pretend to be the 104 00:05:29,880 --> 00:05:32,680 Speaker 1: ATO and stuff like that at different times. 105 00:05:33,400 --> 00:05:36,920 Speaker 2: Look, everyone loves the taxi turn, don't they if it's 106 00:05:36,920 --> 00:05:40,279 Speaker 2: a positive tax return and everyone has an ADO account, 107 00:05:40,360 --> 00:05:45,480 Speaker 2: so you know, get a something back from the tax office, 108 00:05:45,520 --> 00:05:48,440 Speaker 2: then you're potentially going to put that in. So we're 109 00:05:48,480 --> 00:05:51,440 Speaker 2: saying ato ones. I mean that one's an one that's 110 00:05:51,560 --> 00:05:54,039 Speaker 2: been around for a long time. The toll road scams 111 00:05:54,080 --> 00:05:57,240 Speaker 2: one is another one as well. So any toll roads 112 00:05:57,520 --> 00:06:00,520 Speaker 2: that you're going through across the country, they pretend to 113 00:06:00,520 --> 00:06:03,280 Speaker 2: be those as well. We're even seeing job scams at 114 00:06:03,279 --> 00:06:06,880 Speaker 2: the moment where they're enticing people to apply for jobs 115 00:06:06,960 --> 00:06:10,479 Speaker 2: or offering these jobs out and asking for a nominal 116 00:06:10,520 --> 00:06:14,240 Speaker 2: fee to go through the process. So they're wide ranging, 117 00:06:14,360 --> 00:06:17,839 Speaker 2: but they often leverage some of our biggest brands, knowing 118 00:06:17,880 --> 00:06:19,800 Speaker 2: that we obviously use those brands. 119 00:06:20,440 --> 00:06:22,200 Speaker 1: One that I want to ask about before I let 120 00:06:22,279 --> 00:06:25,440 Speaker 1: you go is this deep fakes one. This is something 121 00:06:25,440 --> 00:06:27,279 Speaker 1: that I think a lot of people will probably find 122 00:06:27,640 --> 00:06:30,440 Speaker 1: quite concerning because they may not kind of be able 123 00:06:30,480 --> 00:06:33,880 Speaker 1: to notice that the person who's been in contact with 124 00:06:33,920 --> 00:06:36,200 Speaker 1: them is not the one that you know, is not 125 00:06:36,240 --> 00:06:37,400 Speaker 1: the person that they think it is. 126 00:06:38,960 --> 00:06:42,599 Speaker 2: Yeah, so how good is AI like across advancing so 127 00:06:42,640 --> 00:06:45,520 Speaker 2: many things across ode and across our lives, but it 128 00:06:45,560 --> 00:06:49,160 Speaker 2: has also been used for bad So more than ever, 129 00:06:49,320 --> 00:06:51,720 Speaker 2: things look more real. So whether this is how a 130 00:06:51,800 --> 00:06:55,840 Speaker 2: text message is crafted or indeed how an image is created. 131 00:06:55,880 --> 00:06:59,279 Speaker 2: With AI, what we're seeing is investment scams. You're seeing, 132 00:06:59,360 --> 00:07:02,839 Speaker 2: whether it's the Minister, whether you see Koshi, we're seeing 133 00:07:02,880 --> 00:07:06,599 Speaker 2: them actually use celebrities to try and entice people in 134 00:07:07,400 --> 00:07:10,600 Speaker 2: to invest in certain things. And you know, there's always 135 00:07:10,600 --> 00:07:14,000 Speaker 2: two ways that scammers get people. It's a carrot or 136 00:07:14,000 --> 00:07:16,400 Speaker 2: a stick. They're either creating a sense of urgency that 137 00:07:16,440 --> 00:07:19,440 Speaker 2: you need to act on or an incentive. And indeed 138 00:07:19,600 --> 00:07:22,160 Speaker 2: incentives are the biggest scam that are out there. So 139 00:07:22,200 --> 00:07:26,160 Speaker 2: they use fake imagery, they pretend to be somebody that's 140 00:07:26,160 --> 00:07:28,400 Speaker 2: a celebrity, and they try and get you to invest 141 00:07:28,520 --> 00:07:29,679 Speaker 2: using deep fakes. 142 00:07:30,320 --> 00:07:32,680 Speaker 1: It's so dodgy, and I mean, I guess the key 143 00:07:32,720 --> 00:07:35,080 Speaker 1: message is just make sure, like you've said, go to 144 00:07:35,120 --> 00:07:38,240 Speaker 1: the source of truth. You know, if someone's pretending to 145 00:07:38,280 --> 00:07:41,480 Speaker 1: be your child, if someone's pretending to be Australia Posed 146 00:07:41,600 --> 00:07:45,000 Speaker 1: or whoever, and you're not sure, go to that, to 147 00:07:45,120 --> 00:07:47,800 Speaker 1: that source and make sure that you are not sending 148 00:07:47,960 --> 00:07:51,320 Speaker 1: any money or doing anything that's going to leave you 149 00:07:51,360 --> 00:07:54,280 Speaker 1: out of pocket unless you are one hundred percent sure 150 00:07:54,320 --> 00:07:55,280 Speaker 1: of who you're sending it to. 151 00:07:56,240 --> 00:07:58,840 Speaker 2: Yeah, and the other thing is like like you do 152 00:07:58,960 --> 00:08:01,560 Speaker 2: for any other advice in your life. Touch base with 153 00:08:01,640 --> 00:08:04,880 Speaker 2: your friends and family, and the government also has a 154 00:08:04,880 --> 00:08:09,760 Speaker 2: great resource called scam Watch dot gov dot AU. So 155 00:08:10,560 --> 00:08:13,640 Speaker 2: question anything with your friends and family and then king scammed. 156 00:08:13,760 --> 00:08:15,280 Speaker 2: It's just not the older generation. 157 00:08:15,680 --> 00:08:18,040 Speaker 1: Yeah, that's exactly right. Well, Rafe, lovely to speak to 158 00:08:18,080 --> 00:08:20,080 Speaker 1: you this morning. I really appreciate your time and I 159 00:08:20,120 --> 00:08:21,440 Speaker 1: know our listeners will as well. 160 00:08:22,520 --> 00:08:24,480 Speaker 2: You're welcome and have a great question you too. 161 00:08:24,600 --> 00:08:25,440 Speaker 1: Thanks so much.