1
00:00:00,080 --> 00:00:02,080
Speaker 1: Now, if you've been listening to the show this week,

2
00:00:02,120 --> 00:00:04,920
Speaker 1: you would have heard me talking about concerns which have

3
00:00:05,040 --> 00:00:07,840
Speaker 1: been raised about a number of staff in Royal Darwin

4
00:00:07,880 --> 00:00:12,159
Speaker 1: Hospital's emergency department being assaulted in the past couple of

5
00:00:12,200 --> 00:00:15,200
Speaker 1: months by patients. Now, we sought a response from the

6
00:00:15,240 --> 00:00:17,840
Speaker 1: Department of Health, and we're guest today told by a

7
00:00:17,880 --> 00:00:22,320
Speaker 1: departmental spokesperson that NT Health is committed to a zero

8
00:00:22,480 --> 00:00:27,160
Speaker 1: tolerance approach to aggression against employees. A safe and supportive

9
00:00:27,200 --> 00:00:31,040
Speaker 1: working environment is essential for healthcare workers to be able

10
00:00:31,080 --> 00:00:34,640
Speaker 1: to provide quality care to the community. Now, they also

11
00:00:34,840 --> 00:00:39,400
Speaker 1: say that works underway to implement additional safety measures to

12
00:00:39,479 --> 00:00:43,159
Speaker 1: help improve safety for all staff. Now joining us on

13
00:00:43,200 --> 00:00:45,640
Speaker 1: the line to talk more about this is the new

14
00:00:45,760 --> 00:00:49,280
Speaker 1: Minister for Health, Selena Rubo. Good morning to your minister.

15
00:00:50,479 --> 00:00:52,240
Speaker 2: Good morning Katy, good onding to your listener.

16
00:00:52,560 --> 00:00:54,800
Speaker 1: Minister, thanks so much for your time this morning and

17
00:00:54,880 --> 00:00:58,920
Speaker 1: for joining us in your new role as the Health Minister. Now,

18
00:00:59,200 --> 00:01:02,520
Speaker 1: we have been con acted about serious concerns around assaults

19
00:01:02,520 --> 00:01:06,120
Speaker 1: on staff at Royal Darwin Hospital. Some recent examples that

20
00:01:06,160 --> 00:01:09,840
Speaker 1: we've been told about by workers at the hospital include

21
00:01:09,920 --> 00:01:15,080
Speaker 1: a security officer assaulted by a patient ed. Unfortunately, that

22
00:01:15,240 --> 00:01:20,240
Speaker 1: security officer apparently sustained a broken risks requiring surgery. An

23
00:01:20,560 --> 00:01:24,560
Speaker 1: ED consultant was assaulted by a patient we're told, punched

24
00:01:24,560 --> 00:01:27,840
Speaker 1: to the face. A nurse assaulted by a patient with

25
00:01:27,880 --> 00:01:31,120
Speaker 1: a chair thrown at that nurse. Another nurse had a

26
00:01:31,120 --> 00:01:34,960
Speaker 1: cup of water thrown at their head. Another nurse was

27
00:01:35,040 --> 00:01:38,000
Speaker 1: kicked in the groin. Plenty of staff we're told are

28
00:01:38,080 --> 00:01:41,199
Speaker 1: pregnant at the moment and there are concerns raised about

29
00:01:41,200 --> 00:01:43,920
Speaker 1: what that could mean given the fact that they are

30
00:01:44,200 --> 00:01:48,000
Speaker 1: in well they are pregnant. Now, first off, are you

31
00:01:48,120 --> 00:01:52,880
Speaker 1: aware of any of these incidents.

32
00:01:51,480 --> 00:01:56,040
Speaker 2: Thank you, Katie. And absolutely unacceptable for anyone in anybody's workplace,

33
00:01:56,200 --> 00:01:59,640
Speaker 2: and particularly those who are caring for fellow Territorians to

34
00:01:59,720 --> 00:02:02,480
Speaker 2: be good under the pressure or to be at risk

35
00:02:02,520 --> 00:02:06,680
Speaker 2: of assault in any of those incidents that you have outlined.

36
00:02:07,400 --> 00:02:10,400
Speaker 2: I've been visiting the hospitals across the NT in my

37
00:02:10,480 --> 00:02:13,280
Speaker 2: new role. I was at Royal Dale Hospital two weeks

38
00:02:13,280 --> 00:02:16,079
Speaker 2: ago and that was raised directly risk me as a

39
00:02:16,160 --> 00:02:18,959
Speaker 2: concern around the safety for stuff. And it is a

40
00:02:19,040 --> 00:02:22,080
Speaker 2: priority for our government to ensure that our staff, whether

41
00:02:22,120 --> 00:02:25,280
Speaker 2: they're our doctors in our ED there our admin staff,

42
00:02:25,320 --> 00:02:28,200
Speaker 2: our cleaners, or our security guards who are supporting those

43
00:02:28,280 --> 00:02:32,200
Speaker 2: hardworking healthcare professionals making sure that they have all of

44
00:02:32,200 --> 00:02:34,600
Speaker 2: the tools and all the protections that they need in

45
00:02:34,639 --> 00:02:36,960
Speaker 2: the workplace so they can continue that high level of

46
00:02:36,960 --> 00:02:37,920
Speaker 2: care for territory.

47
00:02:38,000 --> 00:02:40,800
Speaker 1: And so, Minister, it was raised with you by staff

48
00:02:40,919 --> 00:02:43,280
Speaker 1: just a couple of weeks ago. I mean, what did

49
00:02:43,280 --> 00:02:44,160
Speaker 1: the staff say to.

50
00:02:44,120 --> 00:02:48,239
Speaker 2: You, So of course asking for the further support see

51
00:02:48,320 --> 00:02:50,160
Speaker 2: and some of the measures that have been put in

52
00:02:50,240 --> 00:02:54,640
Speaker 2: place to particularly in emergency department, which is already a

53
00:02:54,720 --> 00:02:58,680
Speaker 2: very high pressure and intense part of the healthcare system

54
00:02:58,800 --> 00:03:01,600
Speaker 2: in terms of what people deal with in that intensity,

55
00:03:02,240 --> 00:03:05,720
Speaker 2: but to ensure that we have protections for our datare

56
00:03:05,760 --> 00:03:07,480
Speaker 2: working and that high intensity care.

57
00:03:08,120 --> 00:03:10,200
Speaker 1: And I think we both agree. You know, it's a

58
00:03:10,280 --> 00:03:13,880
Speaker 1: bloody woeful situation where you've got people trying to help

59
00:03:14,040 --> 00:03:17,160
Speaker 1: patients and to then wind up in a situation where

60
00:03:17,160 --> 00:03:21,360
Speaker 1: you're being assaulted. It's horrible stuff and it just should

61
00:03:21,440 --> 00:03:23,239
Speaker 1: not be happening. I know we're never going to be

62
00:03:23,280 --> 00:03:26,280
Speaker 1: able to completely stop this kind of thing, but what

63
00:03:26,400 --> 00:03:28,520
Speaker 1: can we do to try to make sure that all

64
00:03:28,600 --> 00:03:31,480
Speaker 1: stuff like you've pointed out, you know, from cleaners and

65
00:03:31,520 --> 00:03:35,120
Speaker 1: those in their supporting our frontline workers, to our nurses,

66
00:03:35,200 --> 00:03:38,040
Speaker 1: our doctors, security to keep them all safe.

67
00:03:40,040 --> 00:03:44,960
Speaker 2: Katy, the unions have made a really big push around

68
00:03:45,040 --> 00:03:49,119
Speaker 2: materials and a campaign for keeping frontline workers safe, particularly

69
00:03:49,120 --> 00:03:53,680
Speaker 2: in that healthcare part of our empty system. So I

70
00:03:53,720 --> 00:03:56,760
Speaker 2: think more of us speaking up of course and outline

71
00:03:56,760 --> 00:04:00,280
Speaker 2: and what's unacceptable and saying no to what's unacceptable, but

72
00:04:00,360 --> 00:04:03,640
Speaker 2: also extra measures, and we have seen across our health

73
00:04:03,640 --> 00:04:07,040
Speaker 2: care systems the need to put in security guards in

74
00:04:07,120 --> 00:04:10,480
Speaker 2: some of those very high intense parts of our healthcare system,

75
00:04:10,640 --> 00:04:13,720
Speaker 2: like the emergency departments across the volunt teritory in our hospitals.

76
00:04:14,080 --> 00:04:17,040
Speaker 2: So those extra steps and measures to ensure that we

77
00:04:17,080 --> 00:04:19,560
Speaker 2: do have the extra support so people can do what

78
00:04:19,600 --> 00:04:21,400
Speaker 2: they do best and look after territory.

79
00:04:21,400 --> 00:04:25,240
Speaker 1: In Minister, we were told that in one of these instances,

80
00:04:25,440 --> 00:04:29,400
Speaker 1: a security officer was assaulted. He was punched by a

81
00:04:29,480 --> 00:04:34,000
Speaker 1: patient and went into cardiac arrest. Have you got any

82
00:04:34,000 --> 00:04:37,559
Speaker 1: confirmation of that, Katie.

83
00:04:37,600 --> 00:04:39,719
Speaker 2: I'm aware of the incident, but of course I won't

84
00:04:39,760 --> 00:04:43,840
Speaker 2: comment on an individual incident, but the work that our

85
00:04:43,839 --> 00:04:47,000
Speaker 2: security card. You think the work that our security guards

86
00:04:47,120 --> 00:04:50,360
Speaker 2: do in terms of protecting and supporting those health care

87
00:04:50,360 --> 00:04:55,800
Speaker 2: professionals is important and if they are assaulted themselves then

88
00:04:55,800 --> 00:04:58,359
Speaker 2: that's still unacceptable and making sure that they get the

89
00:04:58,440 --> 00:05:01,840
Speaker 2: right supports, their family gets the support incidents that it

90
00:05:01,839 --> 00:05:02,320
Speaker 2: does occur.

91
00:05:02,760 --> 00:05:05,480
Speaker 1: Do we have any idea how many assaults have occurred

92
00:05:05,600 --> 00:05:06,480
Speaker 1: in the last month.

93
00:05:08,040 --> 00:05:11,839
Speaker 2: I don't have a number on me, Katie Bady. Data

94
00:05:11,880 --> 00:05:15,000
Speaker 2: that is collected with anti health I believe it's also

95
00:05:15,160 --> 00:05:19,560
Speaker 2: data that's collected with the apertual community control health organizations

96
00:05:20,120 --> 00:05:22,840
Speaker 2: in their clinics or in their workplaces.

97
00:05:23,279 --> 00:05:25,520
Speaker 1: Is it data that we're able to obtain so we

98
00:05:25,600 --> 00:05:28,040
Speaker 1: can get a gauge of whether these numbers are going

99
00:05:28,120 --> 00:05:30,839
Speaker 1: up or you know, whether they're on par with what

100
00:05:30,880 --> 00:05:31,960
Speaker 1: they've been previously.

101
00:05:33,480 --> 00:05:37,000
Speaker 2: I tell you, I have to check out the rules

102
00:05:37,000 --> 00:05:39,280
Speaker 2: around all of that, but I believe it is data

103
00:05:39,279 --> 00:05:41,039
Speaker 2: that we can obtain and that we can share.

104
00:05:41,160 --> 00:05:43,760
Speaker 1: All right, well, we might try and follow that up, Minister.

105
00:05:43,800 --> 00:05:46,480
Speaker 1: I think the big question that so many people are

106
00:05:46,480 --> 00:05:49,040
Speaker 1: going to be asking this morning is you know what

107
00:05:49,200 --> 00:05:53,280
Speaker 1: action is taken when a serious assault occurs? And do

108
00:05:53,320 --> 00:05:55,560
Speaker 1: we need to be going down the path of mandatory

109
00:05:55,600 --> 00:05:58,200
Speaker 1: sentencing if somebody assaults a frontline worker.

110
00:06:00,120 --> 00:06:03,680
Speaker 2: So if there is an assault that occurs in the

111
00:06:03,720 --> 00:06:08,000
Speaker 2: workplace for our healthcare professionals, there are steps and procedures

112
00:06:08,040 --> 00:06:11,080
Speaker 2: to undertake to ensure that one that health worker is

113
00:06:11,160 --> 00:06:15,080
Speaker 2: safe and two that the reporting process around that is

114
00:06:15,160 --> 00:06:19,359
Speaker 2: supported for that individual. When we're talking about what the

115
00:06:19,760 --> 00:06:23,680
Speaker 2: consequences are or something like that, that would be up

116
00:06:23,680 --> 00:06:27,480
Speaker 2: to whatever those processes that individual and their support team undertake.

117
00:06:28,200 --> 00:06:30,680
Speaker 2: If there are any criminal procedures, of course, then that

118
00:06:30,720 --> 00:06:34,839
Speaker 2: would be a conversation around what the what the you know,

119
00:06:35,120 --> 00:06:39,039
Speaker 2: the court sentencing processes are for an individual if that

120
00:06:39,160 --> 00:06:42,840
Speaker 2: has occurred, if it's if it doesn't go down that route,

121
00:06:42,839 --> 00:06:45,400
Speaker 2: there may be you know, other measures that have taken

122
00:06:45,400 --> 00:06:51,520
Speaker 2: in place. For example, it might be somebody is escorted

123
00:06:52,040 --> 00:06:55,080
Speaker 2: into a waiting area and not left on their own,

124
00:06:55,120 --> 00:06:58,520
Speaker 2: et cetera. So it may may relate to an individual circumstance,

125
00:06:58,560 --> 00:06:59,240
Speaker 2: you know, I mean.

126
00:06:59,320 --> 00:07:01,520
Speaker 1: It should we be looking at going down the paths

127
00:07:01,560 --> 00:07:04,120
Speaker 1: of a mandatory sentencing if somebody assaults, say, you know,

128
00:07:04,200 --> 00:07:07,560
Speaker 1: a frontline worker in a place like a hospital.

129
00:07:08,560 --> 00:07:12,720
Speaker 2: Katie, we have putting extra measures around frontline workers and

130
00:07:12,760 --> 00:07:16,880
Speaker 2: as I mentioned, the union campaigns around hands off our

131
00:07:17,080 --> 00:07:22,080
Speaker 2: frontline workers has been very robust in terms of being

132
00:07:22,080 --> 00:07:25,920
Speaker 2: able to articulate the safety of those healthcare workers who

133
00:07:25,960 --> 00:07:28,679
Speaker 2: are looking after us, looking after our family, looking after

134
00:07:29,040 --> 00:07:31,800
Speaker 2: strangers here in the MP so that we can have

135
00:07:32,800 --> 00:07:36,200
Speaker 2: the best healthcare possiles, particularly at that acute or critical ends,

136
00:07:36,280 --> 00:07:40,239
Speaker 2: which is unfortunately where we're seeing some of those numbers

137
00:07:40,240 --> 00:07:41,080
Speaker 2: around assaults.

138
00:07:41,840 --> 00:07:44,520
Speaker 1: The department told us yesterday that work is underway to

139
00:07:44,520 --> 00:07:47,960
Speaker 1: implement some additional safety measures to help improve safety for

140
00:07:48,000 --> 00:07:50,960
Speaker 1: all stuff. That includes that increased security presence in the

141
00:07:51,000 --> 00:07:54,880
Speaker 1: emergency department and the removal of all objects that are

142
00:07:54,920 --> 00:07:59,160
Speaker 1: not fixed down or can be lifted easily by one

143
00:07:59,240 --> 00:08:03,600
Speaker 1: person from the waiting area RDH so that they are

144
00:08:03,640 --> 00:08:06,600
Speaker 1: continuing to meet with Mt Police or review opportunities for

145
00:08:06,720 --> 00:08:12,040
Speaker 1: enhanced collaboration and processes in response to safety concerns and incidents.

146
00:08:12,480 --> 00:08:13,840
Speaker 1: Is that enough in your opinion?

147
00:08:15,440 --> 00:08:18,640
Speaker 2: Obviously, Katie, is the work between the health staff and

148
00:08:18,760 --> 00:08:21,680
Speaker 2: identifying what can be done in the short term or

149
00:08:21,680 --> 00:08:26,560
Speaker 2: immediate incidance about his branding extra measures for safety, particularly

150
00:08:26,680 --> 00:08:29,720
Speaker 2: for talking about an area like the waiting room of

151
00:08:29,800 --> 00:08:33,120
Speaker 2: the emergency department, and then again looking at one of

152
00:08:33,120 --> 00:08:36,120
Speaker 2: the medium and long term steps and measures and having

153
00:08:36,160 --> 00:08:39,360
Speaker 2: that safety aspect and lens from the support of other

154
00:08:39,880 --> 00:08:43,240
Speaker 2: government agencies like the police, and of course, as I

155
00:08:43,320 --> 00:08:46,120
Speaker 2: mentioned earlier, the advocates in the unions and some of

156
00:08:46,120 --> 00:08:50,560
Speaker 2: our health SCAREPA bodies who represent a large volume of

157
00:08:50,640 --> 00:08:52,200
Speaker 2: members in the health profession.

158
00:08:52,880 --> 00:08:54,680
Speaker 1: Minister, Before I let you go, I do want to

159
00:08:54,679 --> 00:08:57,679
Speaker 1: ask you. Over the Christmas period, there was media coverage

160
00:08:57,679 --> 00:09:00,000
Speaker 1: about the new two hundred and fifty nine million dollars

161
00:09:00,200 --> 00:09:04,480
Speaker 1: integrated electronic health records system. It was reportedly suspended in

162
00:09:04,600 --> 00:09:09,720
Speaker 1: two emergency departments. That system, ACACIA as it's known, replaces

163
00:09:09,760 --> 00:09:12,760
Speaker 1: other clinical systems and integrates a dozen or more into

164
00:09:12,840 --> 00:09:16,160
Speaker 1: a digital system. But it had issues in our two

165
00:09:16,280 --> 00:09:20,320
Speaker 1: major emergency departments and they were, as I understand, its

166
00:09:20,320 --> 00:09:24,120
Speaker 1: set to revert back to using a previous health records system.

167
00:09:24,480 --> 00:09:27,480
Speaker 1: Where are things at with that system?

168
00:09:28,240 --> 00:09:31,440
Speaker 2: Yes, so, Katie. The CASIAS system has been rolled out

169
00:09:31,440 --> 00:09:34,720
Speaker 2: across all of our Northern Territory hospitals for the past

170
00:09:34,760 --> 00:09:38,480
Speaker 2: eighteen months, and just before christ first we did roll

171
00:09:38,480 --> 00:09:41,280
Speaker 2: it out to the Royal dult Hospital, which is the

172
00:09:41,400 --> 00:09:45,880
Speaker 2: largest hospital of users in terms of our healthcare professionals

173
00:09:46,640 --> 00:09:50,640
Speaker 2: in the Northern Territory. So there was identified quite early

174
00:09:50,800 --> 00:09:56,199
Speaker 2: around some of the user feedback, so those healthcare professionals

175
00:09:56,240 --> 00:10:00,000
Speaker 2: who were using the newer CASIA system in two particular divisions,

176
00:10:00,040 --> 00:10:04,360
Speaker 2: those departments within the hospital that there wasn't meeting their

177
00:10:04,600 --> 00:10:07,440
Speaker 2: user need. So there has been a lot of work

178
00:10:07,440 --> 00:10:12,240
Speaker 2: over the last couple of weeks, Katie to identify what

179
00:10:12,320 --> 00:10:15,640
Speaker 2: the issue is, because we want the whole system to

180
00:10:15,679 --> 00:10:17,800
Speaker 2: be able to talk to the rest of the whole system.

181
00:10:18,480 --> 00:10:22,480
Speaker 2: So work's been done across digital corporate development as well

182
00:10:22,480 --> 00:10:26,240
Speaker 2: as health to really look at them localized solutions for

183
00:10:26,360 --> 00:10:29,920
Speaker 2: those two departments. We've had a twenty year old system

184
00:10:30,000 --> 00:10:32,080
Speaker 2: here in the NT. There was a lot of work

185
00:10:32,120 --> 00:10:35,439
Speaker 2: several years into creating the new system and that's what

186
00:10:35,480 --> 00:10:37,720
Speaker 2: it's been a staged approach in terms of rolling it

187
00:10:37,720 --> 00:10:41,280
Speaker 2: out online. We've go about four thousand, five hundred years

188
00:10:41,600 --> 00:10:44,000
Speaker 2: of the new ocasion system and there's about four hundred

189
00:10:44,440 --> 00:10:47,040
Speaker 2: of those users who are being affected in those high level,

190
00:10:47,120 --> 00:10:52,640
Speaker 2: again intense parts of the hospital in RDH's been through that.

191
00:10:53,200 --> 00:10:55,679
Speaker 1: So is it being used right now in the emergency

192
00:10:55,720 --> 00:10:59,719
Speaker 1: department at date or has it been suspended?

193
00:11:01,320 --> 00:11:04,360
Speaker 2: The latest information I had, Katie was that they were

194
00:11:04,400 --> 00:11:08,160
Speaker 2: going to look at changing the process of the reporting

195
00:11:08,200 --> 00:11:12,080
Speaker 2: and getting some interim staff in from the digital corporate

196
00:11:12,760 --> 00:11:16,320
Speaker 2: side to be able to assist those healthcare professionals because

197
00:11:16,440 --> 00:11:19,760
Speaker 2: the process and we did look at suspending for those

198
00:11:19,800 --> 00:11:22,440
Speaker 2: two divisions, but it also had an impact in terms

199
00:11:22,440 --> 00:11:25,560
Speaker 2: of how that data then created the flow on effect

200
00:11:25,600 --> 00:11:28,480
Speaker 2: for a patient's journey through the hospital. For example, if

201
00:11:28,520 --> 00:11:31,200
Speaker 2: you're leaving ED, you may be leaving to go home,

202
00:11:31,320 --> 00:11:33,280
Speaker 2: or you may be leaving ED you may be going

203
00:11:33,280 --> 00:11:35,880
Speaker 2: into another ward of the hospital, and that system is

204
00:11:36,559 --> 00:11:39,480
Speaker 2: designed and built to track the progress or the process

205
00:11:39,600 --> 00:11:42,719
Speaker 2: as followed the patient through the healthcare system. So all

206
00:11:42,720 --> 00:11:45,199
Speaker 2: of those conversations have been had at a very high

207
00:11:45,240 --> 00:11:48,640
Speaker 2: and technical level and an operational level. We took on

208
00:11:48,800 --> 00:11:53,000
Speaker 2: a lot of feedback, particularly from the emergency department staff

209
00:11:53,200 --> 00:11:56,440
Speaker 2: in the Royal Dalty Hospital, and then this week is

210
00:11:56,480 --> 00:11:59,120
Speaker 2: particularly looking at some of the eglementing some of those

211
00:11:59,160 --> 00:12:04,840
Speaker 2: other measures and lifting some of the burden off those users. Yeah,

212
00:12:04,920 --> 00:12:07,440
Speaker 2: absolutely want them to do what they do and care

213
00:12:07,480 --> 00:12:10,120
Speaker 2: for us in that eating Yeah, section of the hospital.

214
00:12:10,280 --> 00:12:12,360
Speaker 1: Absolutely, the last thing you want is for it to

215
00:12:12,400 --> 00:12:14,880
Speaker 1: be a burden for them rather than actually assisting them.

216
00:12:15,440 --> 00:12:18,480
Speaker 1: Just finally, this morning, Minister the rate of GP's bulk

217
00:12:18,559 --> 00:12:21,680
Speaker 1: billing has reportedly increased by two point one percent in

218
00:12:21,720 --> 00:12:24,400
Speaker 1: the first two months since the federal government tripled the

219
00:12:24,440 --> 00:12:28,960
Speaker 1: Medicare incentive. The increase has benefited regional Australians more than

220
00:12:28,960 --> 00:12:31,600
Speaker 1: those in cities. Have you had much of an opportunity

221
00:12:31,640 --> 00:12:33,240
Speaker 1: to look at the impact that it's had here in

222
00:12:33,240 --> 00:12:37,160
Speaker 1: the Northern Territory at this stage.

223
00:12:36,120 --> 00:12:39,520
Speaker 2: Oh, Katie, I haven't had much of a chance to

224
00:12:39,559 --> 00:12:43,480
Speaker 2: look at that new news. But anything that supports the

225
00:12:43,520 --> 00:12:46,400
Speaker 2: access to healthcare, particularly in our regional, remote parts of

226
00:12:46,440 --> 00:12:49,800
Speaker 2: the Northern Territory, is always a good story. And also

227
00:12:50,040 --> 00:12:53,920
Speaker 2: for the burden of what we see for our healthcare

228
00:12:53,960 --> 00:12:57,040
Speaker 2: system where people are going to GPS, it does reduce

229
00:12:57,120 --> 00:13:00,000
Speaker 2: the pressure on our hospitals because they're getting that care

230
00:13:00,080 --> 00:13:04,800
Speaker 2: it earlier and sooner from those GPS. So seeing a

231
00:13:04,840 --> 00:13:09,320
Speaker 2: system that increases anything to support that process and lifting

232
00:13:09,320 --> 00:13:11,720
Speaker 2: the burden in our hospitals would be very much welcomed.

233
00:13:12,120 --> 00:13:15,679
Speaker 1: Well, Minister for Health, Selena Rubo, we really appreciate your

234
00:13:15,679 --> 00:13:17,400
Speaker 1: time this morning, and no doubt we'll talk to you

235
00:13:17,480 --> 00:13:18,000
Speaker 1: again soon.

236
00:13:19,280 --> 00:13:21,040
Speaker 2: Thank you so much, Katie. Javi