WEBVTT - Tips For Selling Secondhand 0:00:00.640 --> 0:00:00.960 Hello. 0:00:01.520 --> 0:00:05.000 My name's Santasha Nabananga Bamblet. I'm a proud yr the 0:00:05.120 --> 0:00:08.720 Order Kerni Whoalbury and a waddery woman. And before we 0:00:08.800 --> 0:00:11.440 get started on She's on the Money podcast, I would 0:00:11.480 --> 0:00:14.480 like to acknowledge the traditional custodians of the land of 0:00:14.520 --> 0:00:18.640 which this podcast is recorded on a wondery country, acknowledging 0:00:18.680 --> 0:00:22.560 the elders, the ancestors and the next generation coming through 0:00:23.040 --> 0:00:27.120 as this podcast is about connecting, empowering, knowledge sharing and 0:00:27.200 --> 0:00:30.560 the storytelling of you to make a difference for today 0:00:31.040 --> 0:00:32.599 and lasting impact for tomorrow. 0:00:33.280 --> 0:00:34.120 Let's get into it. 0:00:34.760 --> 0:00:54.040 She's on the Money, She's on the Money. 0:00:57.760 --> 0:01:01.000 Hello, and welcome to She's on the Money, the podcast 0:01:01.080 --> 0:01:04.920 for millennials who want financial freedom. My name is Georgia 0:01:05.000 --> 0:01:08.399 King and joining me for a very special Wednesday episode 0:01:08.440 --> 0:01:12.600 today is the lovely Miss Jessica Richie. Hey girl, how 0:01:12.640 --> 0:01:13.840 are we very excited to. 0:01:13.840 --> 0:01:14.920 Be here on a Wednesday? 0:01:15.120 --> 0:01:18.479 It is very It's random, but it's not that random. 0:01:18.560 --> 0:01:22.240 Let's explain why. Today we're talking all about our top 0:01:22.280 --> 0:01:25.679 tips for selling secondhand and there is no better expert 0:01:25.800 --> 0:01:28.280 in this space than your good self, Jay Ruth. 0:01:28.560 --> 0:01:28.920 Stop. 0:01:29.000 --> 0:01:32.080 I'm so passionate. Victoria was so kind and said to me, 0:01:32.520 --> 0:01:35.600 come in, take the stage, talk all about it, because 0:01:35.680 --> 0:01:39.040 turns out I am wildly passionate about selling thing secondhand. 0:01:39.240 --> 0:01:42.320 Wild passion is what we're all about here, all right. 0:01:42.360 --> 0:01:43.600 So let's get into it, guys. 0:01:43.680 --> 0:01:47.160 As the cost of living really begins to sting, the 0:01:47.240 --> 0:01:50.840 secondhand economy is booming, with many Australians coming to it 0:01:50.880 --> 0:01:53.800 for the very first time. And it's not just economic 0:01:53.840 --> 0:01:57.919 instability driving the secondhand market. Perhaps you're motivated by environmental 0:01:57.960 --> 0:02:01.520 factors or waste minimization, or maybe you're after a unique 0:02:01.560 --> 0:02:04.400 piece of vintage. Maybe you've loved to dress from a 0:02:04.440 --> 0:02:06.880 particular season and you didn't want to pay full price 0:02:06.920 --> 0:02:10.040 for it. Have definitely been there. You can often find 0:02:10.160 --> 0:02:14.359 these pieces in specific buy sell communities online. So today 0:02:14.440 --> 0:02:18.320 we're going to be going deep into what Australia's second 0:02:18.360 --> 0:02:21.560 hand market actually looks like. And in the second half 0:02:21.680 --> 0:02:24.680 we are going to be diving into your top tips 0:02:24.760 --> 0:02:27.600 Jessica Vicci as to how you can actually make a 0:02:27.600 --> 0:02:32.240 decent amount of money by selling second hand. Jrek, let's 0:02:32.280 --> 0:02:33.959 get into it. Tell us a little bit of your 0:02:34.000 --> 0:02:36.720 story here. Why are you such an expert in this space, 0:02:36.760 --> 0:02:38.280 and what has your experience been like. 0:02:38.480 --> 0:02:41.960 I feel like I really grew up going to second 0:02:41.960 --> 0:02:44.160 hand stores. I grew up in a single income family. 0:02:44.240 --> 0:02:46.560 We did not have a lot of money, and we 0:02:47.000 --> 0:02:49.880 very rarely got new clothes, and I think when I 0:02:49.960 --> 0:02:53.880 was younger, in the early to mid nineties, there was 0:02:53.919 --> 0:02:57.160 this big stigma around shopping secondhand and going to op shops. 0:02:57.200 --> 0:02:59.880 And I have really fond memories of my mom and 0:02:59.880 --> 0:03:02.320 I going down to Save as in Footscray and spending 0:03:02.720 --> 0:03:05.320 a few hours like sifting through everything and it was 0:03:05.400 --> 0:03:08.840 really fun, like finding cool, unique things you could find 0:03:08.840 --> 0:03:11.720 brands you knew. But I do remember at the time 0:03:11.840 --> 0:03:14.320 feeling I don't want to use the word as shame 0:03:14.360 --> 0:03:15.840 because it's not the right word, but I think I 0:03:15.880 --> 0:03:18.359 was just conscious of the situation I was in, whereas 0:03:18.400 --> 0:03:22.080 fast forward to today, it's cool to buy thing secondhand. 0:03:22.240 --> 0:03:24.080 You want to tell your girlfriends you've got a bargain. 0:03:24.160 --> 0:03:28.360 I think there is nothing better than finding something you've wanted, 0:03:28.480 --> 0:03:31.120 which you mentioned before, and you know, getting a bargain 0:03:31.280 --> 0:03:33.960 on something that you knew you wanted to purchase, and 0:03:34.000 --> 0:03:35.800 doing good for the environment. I think it's a win 0:03:35.840 --> 0:03:39.000 win win win, and there are so many platforms out 0:03:39.000 --> 0:03:41.240 there now that facilitated It's not just about going to 0:03:41.280 --> 0:03:43.080 an opshop. You can go to marketplace, you can go 0:03:43.120 --> 0:03:44.960 to deepop, you can go to all of these different 0:03:44.960 --> 0:03:49.760 websites to find and purchase or sell things that you 0:03:49.800 --> 0:03:50.840 have or things that you want. 0:03:52.080 --> 0:03:55.680 Would you say deepop is your main space, the main 0:03:55.720 --> 0:03:56.280 platform that you. 0:03:56.400 --> 0:03:59.280 Use, Yeah, I reckon. I just like the convenience of it. 0:03:59.360 --> 0:04:02.680 Being a young female, I like that I can post 0:04:02.720 --> 0:04:06.080 things out. My one qualm with Facebook is that the 0:04:06.120 --> 0:04:08.320 person is generally coming to your place or you're going 0:04:08.400 --> 0:04:11.880 to their place, and I'm very conscious of personal safety 0:04:11.880 --> 0:04:14.800 and so sometimes that gives me a little bit of anxiety. 0:04:15.280 --> 0:04:17.440 I like deepop because the fees are relatively low, but 0:04:17.480 --> 0:04:19.960 there are heaps of other platforms as Poshmark. I'm sure 0:04:19.960 --> 0:04:22.120 there are lots of other apps. Carousel is another one 0:04:22.200 --> 0:04:26.760 I think, but I personally generally use depop amazing. I'm 0:04:26.800 --> 0:04:29.080 definitely not the only person that thinks that, though. George, 0:04:29.080 --> 0:04:32.320 about eighty six percent of Australians have saved pre loved 0:04:32.360 --> 0:04:34.800 or unwanted items from ending up in landfill by on 0:04:34.920 --> 0:04:38.719 selling them. In twenty twenty one, which is crazy. And 0:04:38.760 --> 0:04:41.360 in the twenty nineteen twenty twenty eight gum Tree reported 0:04:41.680 --> 0:04:44.440 ninety million items changed hands. 0:04:45.040 --> 0:04:46.960 Is that just an Australia I think so. 0:04:47.000 --> 0:04:48.880 I'm pretty sure gum Tree is just an Australian platform. 0:04:48.920 --> 0:04:51.240 So that's a lot of stuff. Obviously people are selling 0:04:51.360 --> 0:04:53.520 multiple items and things like that. And I have a 0:04:53.520 --> 0:04:57.039 little breakdown for you the most common pre loved items, 0:04:57.080 --> 0:05:00.000 so top of the list clothes, shoes and accessories makes sense. 0:05:00.040 --> 0:05:03.480 Don't think anyone's surprised their second with books, that is surprising. 0:05:03.640 --> 0:05:04.320 I thought so true. 0:05:04.320 --> 0:05:05.600 But when you think about it, a book will run 0:05:05.680 --> 0:05:08.159 you like forty five to fifty bucks. That's true, And 0:05:08.680 --> 0:05:11.000 I mean you do reread your books, but I feel 0:05:11.000 --> 0:05:12.839 like you need a bit of a gap in between. 0:05:12.960 --> 0:05:15.240 Certainly getting them a little cheaper is definitely the way 0:05:15.279 --> 0:05:18.640 to go. Music, CD and DVDs. What's the DVD? I 0:05:18.720 --> 0:05:21.280 was really surprised so that that was up so high, 0:05:21.320 --> 0:05:23.279 but maybe people clearing out their stashes. 0:05:23.400 --> 0:05:23.599 Yep. 0:05:23.960 --> 0:05:28.000 Then we've got electronic goods, games and toys, home decorp 0:05:28.000 --> 0:05:31.960 and furniture and tools, gardening and DIY item So if 0:05:32.000 --> 0:05:33.760 you can buy it, you can sell it. Really, I 0:05:33.760 --> 0:05:35.760 think there's a market for everything if you look hard 0:05:35.800 --> 0:05:36.159 on us. 0:05:36.200 --> 0:05:39.080 Absolutely. I feel like home day core that was a 0:05:39.120 --> 0:05:42.400 really big thing during the penny d I saw everyone 0:05:42.560 --> 0:05:45.080 just going crazy making their homes more beautiful, but doing 0:05:45.160 --> 0:05:50.080 it economically via marketplace, which makes a lot of sense. Jarek, 0:05:50.120 --> 0:05:52.480 I've got some more stats for you, lay Mummy, stop 0:05:52.520 --> 0:05:56.560 scal scale. So Facebook Marketplace has seen a seventy two 0:05:56.600 --> 0:06:00.000 percent increase in secondhand listings in Australia in the first 0:06:00.120 --> 0:06:03.359 half of twenty twenty two compared to the same period 0:06:03.440 --> 0:06:05.440 last year. That's absurd. 0:06:05.720 --> 0:06:07.680 I mean it makes sense because, as you said, off 0:06:07.680 --> 0:06:10.000 the back of the pandemic, how many people sat at 0:06:10.000 --> 0:06:12.560 home with nothing to do and cleared out their homes. 0:06:12.200 --> 0:06:12.960 And got rid of it. 0:06:13.120 --> 0:06:15.280 The other thing, j Rick, is that some brands are 0:06:15.320 --> 0:06:18.760 now offering resale of their items through their own website, 0:06:18.800 --> 0:06:20.480 So that's a new thing that we've seen crop up. 0:06:20.800 --> 0:06:23.880 Resale is a major conversation in the fashion industry and 0:06:23.920 --> 0:06:28.320 one of the fastest growing consumer behaviors, which is super interesting. 0:06:28.720 --> 0:06:32.400 In the US alone, over thirty three million consumers bought 0:06:32.440 --> 0:06:35.560 secondhand apparel for the first time in twenty twenty. The 0:06:35.560 --> 0:06:38.320 resale market is projected to double in the next five years, 0:06:38.440 --> 0:06:40.680 reaching seventy seven billion. 0:06:40.880 --> 0:06:41.839 So that's massive. 0:06:42.000 --> 0:06:44.640 That is absolutely wild, and it makes a lot of 0:06:44.720 --> 0:06:47.760 sense because coming back to that economic pinch, it's affecting 0:06:47.760 --> 0:06:50.040 all of us, everyone in the shees and the money community. George, 0:06:50.040 --> 0:06:51.960 you and I, we are all feeling it, and that's 0:06:51.960 --> 0:06:55.719 why we're doing this episode today, So George. Back in May, 0:06:55.760 --> 0:06:58.839 Anglicare released an analysis of life for many Australians on 0:06:58.920 --> 0:07:02.919 minimum wage orverly on government support, and it's really harrowing. 0:07:02.960 --> 0:07:06.880 With living costs spiraling, We've all seen essentials like food 0:07:07.040 --> 0:07:10.840 and transport and petrol shooting up, and housing is more 0:07:10.840 --> 0:07:14.440 expensive than ever. According to the Anglicare study, almost one 0:07:14.440 --> 0:07:17.520 point five million people are looking for work, with record 0:07:17.600 --> 0:07:20.520 numbers of people taking up second jobs. People on the 0:07:20.560 --> 0:07:23.880 lowest incomes, even those working full time are being priced 0:07:23.920 --> 0:07:26.760 out of their own communities. Some figures to kind of 0:07:26.800 --> 0:07:29.440 back that up. A full time minimum wage worker is 0:07:29.520 --> 0:07:33.920 left with twenty nine dollars after essential weekly expenses, not 0:07:34.080 --> 0:07:38.160 including the cost of healthcare or utility bills, which is 0:07:38.200 --> 0:07:41.080 nothing really. A family of four with two full time 0:07:41.120 --> 0:07:44.760 minimum wage workers have no income left after expenses and 0:07:44.760 --> 0:07:47.080 a single parent on the minimum wage is short one 0:07:47.160 --> 0:07:50.320 hundred and ninety five dollars per week even when accessing benefits. 0:07:50.400 --> 0:07:53.800 That's just crazy to wrap your head around, isn't it. 0:07:53.880 --> 0:07:56.760 And we complain all the time about how expensive petrol is, 0:07:56.800 --> 0:07:59.160 and you know, it's thirteen dollars for a lettuce. But 0:07:59.360 --> 0:08:01.880 hearing stuff like that, like the rising cost of living, 0:08:02.000 --> 0:08:06.600 really is impacting these people in the lower socioeconomic situations 0:08:06.600 --> 0:08:10.120 and it's really heartbreaking. But I guess to switch this 0:08:10.160 --> 0:08:12.480 around to a more positive note. I guess what we're 0:08:12.480 --> 0:08:14.400 going to be talking about in the second half of 0:08:14.440 --> 0:08:17.240 the episode is all of your tips and tricks for 0:08:17.320 --> 0:08:21.000 making and saving money in the second hand space, j Rix. 0:08:21.000 --> 0:08:23.440 So hopefully it's a little bit more upbeat in the 0:08:23.480 --> 0:08:25.520 second half of the episode, guys, But we are going 0:08:25.560 --> 0:08:32.200 to take a break here, but don't go anyway. Alrighty, 0:08:32.440 --> 0:08:36.600 straight back into it, Jessica Rici, this is the moment 0:08:36.640 --> 0:08:40.800 everyone's been waiting for. Please lay on us your hottest 0:08:40.840 --> 0:08:44.520 tips for buying and selling secondhand, maybe selling secondhand. 0:08:44.520 --> 0:08:45.839 We'll start with that, okay, all right. 0:08:46.080 --> 0:08:48.880 The first and I would say, personally, the most important 0:08:49.360 --> 0:08:54.200 lighting and composition oh, okay, it's everything. Sure, yeah, I 0:08:54.240 --> 0:08:56.400 know right, you know, I'm all about the Instagram. But truly, 0:08:56.720 --> 0:09:00.480 if people can't see an item in a good light, literally, 0:09:00.840 --> 0:09:03.280 they're not going to purchase it. So when you're shooting 0:09:03.400 --> 0:09:05.560 your content or when you're shooting your items, I would 0:09:05.600 --> 0:09:08.200 say natural light is your friend. So shoot it during 0:09:08.240 --> 0:09:11.280 the day, have a window in front of you, and 0:09:11.480 --> 0:09:13.720 use that natural light to kind of make sure that 0:09:13.760 --> 0:09:15.720 the full frame is lit. So you can lie your 0:09:15.720 --> 0:09:18.160 items down on a bed, you could hang them on 0:09:18.640 --> 0:09:21.079 the back of your door, or in a clothing rack. 0:09:21.120 --> 0:09:22.560 You can get a clothing rack. It came up for 0:09:22.600 --> 0:09:25.440 like ten bucks. If you're selling clothes, try and have 0:09:25.480 --> 0:09:28.520 a background as well. That is really simple. We've probably 0:09:28.600 --> 0:09:31.319 all seen those photos on Facebook Marketplace where someone's selling 0:09:31.360 --> 0:09:34.400 a pen and you can see about five thousand other 0:09:34.440 --> 0:09:35.360 things in the background. 0:09:35.480 --> 0:09:36.880 That's very distracting. 0:09:37.080 --> 0:09:41.040 So keeping it clean and simple and well lit is 0:09:41.160 --> 0:09:43.280 really really important to make sure that people can see 0:09:43.320 --> 0:09:47.000 the product clearly. It's appealing, it's interesting, you pique their 0:09:47.040 --> 0:09:50.679 interest because we're very visual creatures as humans, and so 0:09:51.360 --> 0:09:54.720 we will tend to scroll past things if they don't 0:09:54.720 --> 0:09:55.559 grab our attention. 0:09:55.559 --> 0:09:56.119 Immediately. 0:09:56.760 --> 0:09:59.000 That's kind of a similar thing as well. Just I 0:09:59.000 --> 0:10:02.200 know when people sell houses, they're encouraged to make it 0:10:02.240 --> 0:10:05.199 as minimalistic as possible so that people can see themselves 0:10:05.440 --> 0:10:07.560 in the home with their own tastes. 0:10:08.160 --> 0:10:10.200 When they used to work in real estate, we actually 0:10:10.320 --> 0:10:15.600 used to instruct people to remove family photos, personalized items, signs, 0:10:15.640 --> 0:10:18.240 things like that, because you're absolutely right, it's trying to 0:10:18.240 --> 0:10:21.440 put the person in your shoes or your house. In 0:10:21.480 --> 0:10:23.760 this instance, yes, that they can picture themselves there. 0:10:23.880 --> 0:10:26.040 Uh huh. Interesting. What else have you got for me? 0:10:26.120 --> 0:10:28.120 This one's a little counterintuitive, but I'm going to say, 0:10:28.160 --> 0:10:31.560 price your items slightly higher than what you're happy with 0:10:31.960 --> 0:10:35.600 so people can negotiate you down because everybody. 0:10:35.160 --> 0:10:36.680 Loves a bargain. I love a bargain. 0:10:36.760 --> 0:10:38.880 Ye, I will never buy anything without seeing if I can 0:10:38.920 --> 0:10:41.040 knock five or ten bucks off. Sure, no shade for 0:10:41.040 --> 0:10:42.920 anyone trying to try and do the same thing. So 0:10:42.960 --> 0:10:45.320 if you start a little bit higher, you can kind 0:10:45.320 --> 0:10:48.960 of negotiate down to your happy space. But be careful 0:10:49.000 --> 0:10:52.800 because if you overprice it really ridiculously high, people just 0:10:52.840 --> 0:10:54.880 aren't going to be interested. They're not going to acquire, 0:10:54.880 --> 0:10:57.040 they're not going to waste their time. So I would 0:10:57.040 --> 0:10:59.400 say mark it up maybe five or ten percent, so 0:10:59.400 --> 0:11:01.240 that you've got to come down and I mean maybe 0:11:01.280 --> 0:11:03.120 you'll be lucky and someone will just take it at 0:11:03.120 --> 0:11:05.800 the price that you've listed it as yep, okay. 0:11:06.320 --> 0:11:10.520 From a buyer's perspective, in that situation, if I'm like, hello, Jess, 0:11:10.640 --> 0:11:13.120 is this item still available? And you're like, yes, George, 0:11:13.240 --> 0:11:15.840 it is, and I'm like, how about you take fifteen 0:11:15.920 --> 0:11:17.600 dollars off and then you've got a sale and then 0:11:17.640 --> 0:11:20.520 you say no, should I just buy it? Like I'd 0:11:20.559 --> 0:11:23.000 be kind of embarrassed from that point to be like, yeah, no, 0:11:23.000 --> 0:11:24.319 that's cool, I'll buy it anyway. 0:11:24.360 --> 0:11:27.640 This is like a live reading of my Facebook marketplace messages. 0:11:28.320 --> 0:11:29.880 I don't think there's anything to be ashamed of it. 0:11:29.920 --> 0:11:33.080 I think if you're selling secondhand, you know that people 0:11:33.160 --> 0:11:35.360 are going to go back and forth. You know that 0:11:35.400 --> 0:11:37.079 it's going to be a little bit sometimes of an 0:11:37.200 --> 0:11:39.480 arduous process. And I think that's the thing is like 0:11:39.920 --> 0:11:42.280 you're making money, but sometimes you've got to sift through 0:11:42.640 --> 0:11:44.520 some time wasters or some people who want to pay 0:11:44.520 --> 0:11:46.160 one dollar for something that costs one thousand. 0:11:46.200 --> 0:11:47.520 It's a bit of a negotiation. 0:11:48.040 --> 0:11:49.640 I think if you go to someone and you say, hey, 0:11:49.679 --> 0:11:51.360 can you knock ten bucks off and they go no, 0:11:52.080 --> 0:11:54.839 you go okay, you can either negotiate back and say, oh, 0:11:54.920 --> 0:11:57.360 would you do five? I can grab it today. I 0:11:57.520 --> 0:12:00.280 find that if you put a little incentive there kind 0:12:00.320 --> 0:12:02.360 of works. Yeah I can grab it, or I can 0:12:02.400 --> 0:12:04.440 transfer you so to like lock it in and then 0:12:04.480 --> 0:12:07.960 pick it up tomorrow. But also, if you are only 0:12:08.000 --> 0:12:10.440 prepared to pay a certain price and they won't meet 0:12:10.440 --> 0:12:13.679 you at that price, just walk away, like unless it's 0:12:13.679 --> 0:12:16.559 an essential item that you absolutely have to purchase, like 0:12:16.559 --> 0:12:18.560 your washing machines broken and you need and you want, 0:12:19.080 --> 0:12:21.560 I think be prepared to walk away, because sometimes you 0:12:21.600 --> 0:12:24.839 can get sucked into that instant gratification that you get 0:12:24.920 --> 0:12:26.960 with traditional shopping and you just want to buy the 0:12:27.000 --> 0:12:28.920 item and you're like, oh it's on sale, kind of 0:12:29.040 --> 0:12:31.920 someone just get it. But it's not serving you to 0:12:31.960 --> 0:12:33.880 purchase it if it's not at the price point that 0:12:33.920 --> 0:12:34.840 you kind of were. 0:12:34.840 --> 0:12:35.520 Prepared to pay. 0:12:35.640 --> 0:12:35.880 Yeah. 0:12:35.920 --> 0:12:38.439 True, I feel like there's also kind of a fear 0:12:38.559 --> 0:12:41.560 from a buyer's perspective that someone else will buy it 0:12:41.600 --> 0:12:44.800 before you, because there's you know, maybe only one of 0:12:44.880 --> 0:12:47.800 that thing on Facebook, Marketplace for you to grab, or 0:12:47.920 --> 0:12:50.720 whatever selling platform that you're using, So there is a 0:12:50.720 --> 0:12:52.840 bit of fear driven spending there as well. 0:12:52.960 --> 0:12:54.440 Yeah. Actually, that's a really good point. 0:12:54.440 --> 0:12:58.040 That's super insightful, and that's where I find that saying oh, like, 0:12:58.200 --> 0:13:00.240 can I transfer you the money ahead of time and 0:13:00.280 --> 0:13:01.920 then I'll come and pick it up, Yeah, is a 0:13:01.920 --> 0:13:03.760 good way to lock it in or letting them know 0:13:03.840 --> 0:13:05.640 that you'll come pick it up in the next twenty 0:13:05.640 --> 0:13:08.680 four hours, because a big thing on these platforms if 0:13:08.720 --> 0:13:12.040 someone's picking something up that I found is that sometimes 0:13:12.120 --> 0:13:14.560 people are a little bit time wasted and they'll say, oh, 0:13:14.559 --> 0:13:15.760 come tomorrow, and then they don't. 0:13:15.800 --> 0:13:17.640 They're like, oh, come the next day, and then they don't. 0:13:18.120 --> 0:13:20.679 So like being upfront with those conversations and letting them 0:13:20.679 --> 0:13:22.560 know that you want the item and you're you're ready 0:13:22.640 --> 0:13:25.240 to go can definitely work in your benefit. 0:13:24.920 --> 0:13:25.439 As a seller. 0:13:25.600 --> 0:13:27.559 It's nice, it's nice, Okay, what else have you got 0:13:27.559 --> 0:13:29.560 for me? If you are selling items, I would say 0:13:29.559 --> 0:13:32.280 offer a discount. If people are purchasing multiples. It's a 0:13:32.320 --> 0:13:34.760 really good way to clear some stuff out. And it 0:13:34.880 --> 0:13:37.280 kind of goes back again to that mentality of people 0:13:37.360 --> 0:13:40.160 of a bargain. So, for example, on my depop I 0:13:40.160 --> 0:13:41.800 have a thing in my bio that says discounts some 0:13:41.880 --> 0:13:44.360 modiple products like dam me to find out more and 0:13:44.440 --> 0:13:46.040 if people are buying, you know, three or four items, 0:13:46.080 --> 0:13:48.400 I'll knock like ten percent off or so it also 0:13:48.480 --> 0:13:51.160 means from your end as well, it's just a lot 0:13:51.200 --> 0:13:53.920 more convenient for someone like one person to come pick 0:13:53.960 --> 0:13:57.199 up four items rather than four people come and coordinate 0:13:57.320 --> 0:14:01.560 different things, So that's really beneficial. I would also say 0:14:01.600 --> 0:14:04.000 my last kind of thing on price is to do 0:14:04.040 --> 0:14:07.520 your research and see what other people are selling the 0:14:07.600 --> 0:14:12.040 same or similar items for because, like you said, sometimes 0:14:12.080 --> 0:14:15.520 you are the only person selling a specific piece, but 0:14:15.760 --> 0:14:18.560 you can see what the general market is saying and 0:14:18.640 --> 0:14:21.360 let that kind of inform you. Because even if you 0:14:21.400 --> 0:14:24.280 paid five hundred dollars for a dress, if everyone else 0:14:24.360 --> 0:14:27.000 is selling the same dress for two hundred dollars, even 0:14:27.040 --> 0:14:28.880 though two hundred and fifty dollars is half of what 0:14:28.920 --> 0:14:31.000 you paid, you're still not going to sell it to 0:14:31.040 --> 0:14:32.680 anybody because they can get it cheaper. 0:14:32.760 --> 0:14:34.040 So it's a bit. 0:14:33.960 --> 0:14:37.000 Of navigating what you want versus what you paid versus 0:14:37.040 --> 0:14:37.840 what the market says. 0:14:37.840 --> 0:14:38.320 It's worth. 0:14:38.560 --> 0:14:40.200 Yeah, and doing a bit of googling or a bit 0:14:40.240 --> 0:14:43.080 of researching, or a bit of perusing on Marketplace or 0:14:43.080 --> 0:14:45.200 deepop or wherever is a really good way to get 0:14:45.240 --> 0:14:45.880 a gauge of that. 0:14:46.200 --> 0:14:49.200 Sure, you're such an expert at this. I'm loving picking 0:14:49.280 --> 0:14:52.120 your brain. You have so many tips, You are so kind. 0:14:53.200 --> 0:14:57.120 What would you say is important from a description point 0:14:57.160 --> 0:14:59.320 of view? Because I feel like when I'm scrolling and 0:14:59.360 --> 0:15:02.560 it's like pink dress worn once and that's it. Whereas 0:15:02.560 --> 0:15:07.200 if it's like lovely lace detail Scanlon Theadore, there's lots 0:15:07.200 --> 0:15:09.720 of detail and they're like brand new, worn once or whatever, 0:15:10.160 --> 0:15:12.480 you're much more inclined to purchase. 0:15:12.600 --> 0:15:14.360 Is that that has a copywriter in you? 0:15:14.400 --> 0:15:18.320 I think, tell me, Sory, you're absolutely right, though, I 0:15:18.320 --> 0:15:22.280 think even more so than like an enjoyable reading experience, 0:15:22.400 --> 0:15:25.800 is SEO or search engine optimization for our friends who aren't, 0:15:25.840 --> 0:15:28.040 you know, in the social space, And that just means 0:15:28.400 --> 0:15:31.200 making your item easier to find. So thinking of it 0:15:31.200 --> 0:15:34.280 in terms of a platform like Marketplace, for example, Let's 0:15:34.280 --> 0:15:37.120 say I am looking for a particular dress that I 0:15:37.160 --> 0:15:40.560 saw in an age collection two years ago. This is 0:15:40.600 --> 0:15:43.160 very specific because it's something that I did, and I 0:15:43.240 --> 0:15:46.160 have been looking for this dress for ages. I will 0:15:46.200 --> 0:15:49.120 type in age dress size eight. I will type in 0:15:49.160 --> 0:15:51.320 age blue and White dress size eight. I will type 0:15:51.320 --> 0:15:54.720 in age Catalina dress size eight, Age MAXI dress age 0:15:54.720 --> 0:15:58.240 this asia. You will search a heap of different relative 0:15:58.360 --> 0:16:01.760 terms because everyone's kind of lists things differently. As you said, 0:16:01.760 --> 0:16:04.000 some people might be like pink dress yep, and someone 0:16:04.000 --> 0:16:07.560 else might be really descriptive. So as a seller, if 0:16:07.600 --> 0:16:11.160 you plug as many of those keywords and phrases into 0:16:11.160 --> 0:16:14.400 your description as possible, it increases the chances of your 0:16:14.440 --> 0:16:17.480 searchability significantly. And that just means that if you have 0:16:17.520 --> 0:16:21.160 a particular item that someone is looking for, hopefully you've 0:16:21.280 --> 0:16:23.080 hit one of those key phrases on the head and 0:16:23.120 --> 0:16:24.560 when they google it, you come. 0:16:24.520 --> 0:16:25.960 Up relatively close to the top. 0:16:26.160 --> 0:16:26.400 Yeah. 0:16:26.640 --> 0:16:26.960 Nice. 0:16:27.000 --> 0:16:31.400 So being really descriptive. Also, just from a administrative perspective, 0:16:31.840 --> 0:16:34.520 put as much info in as you can, so the size, 0:16:34.880 --> 0:16:38.240 the condition, if there's any fitnes I'll usually put for 0:16:38.280 --> 0:16:41.760 clothing like runs big, run ye small, and the pickup 0:16:41.760 --> 0:16:44.680 suburb as well, because otherwise you will be fielding a 0:16:44.720 --> 0:16:47.280 lot of messages from people saying, hey, what size is this? 0:16:47.640 --> 0:16:49.560 When you could save yourself a lot of trouble just 0:16:49.600 --> 0:16:51.920 by putting it into that description at the start. 0:16:52.000 --> 0:16:53.680 Okay, that's a hot tip, and I feel like using 0:16:53.720 --> 0:16:56.600 brand names as well is super helpful. I helped my 0:16:56.680 --> 0:16:59.560 mum sell a Zimmumn dress that she bought for a 0:16:59.560 --> 0:17:02.520 wedding and literally it was up for I think twenty 0:17:02.600 --> 0:17:06.240 minutes and I had like five messages amazing, crazy, And 0:17:06.280 --> 0:17:08.200 that's a really good tip. And we were actually talking 0:17:08.200 --> 0:17:10.840 about this before with our producer and a Lisa. There 0:17:10.840 --> 0:17:15.000 are specific groups on Facebook. If you're listening to She's 0:17:15.040 --> 0:17:16.399 on the Money, hopefully you're in the She's on the 0:17:16.400 --> 0:17:18.400 Money Facebook group. If not, search She's on the Money 0:17:18.400 --> 0:17:18.960 to find us. 0:17:19.440 --> 0:17:22.920 But there are a lot of groups for popular brands, 0:17:22.920 --> 0:17:26.520 so Zimmerman Mecca has a group, Dish has a group, 0:17:27.000 --> 0:17:29.800 even for things like toys. My niece's really into Squish Mellows, 0:17:29.800 --> 0:17:32.199 so I joined the Squish Mellows groups. Like there are 0:17:32.200 --> 0:17:34.960 groups for everything where people will buy, swap and sell, 0:17:35.119 --> 0:17:38.240 and so if you have a product that belongs to 0:17:38.320 --> 0:17:41.159 one of those more popular groups, and this often works 0:17:41.200 --> 0:17:45.080 for more expensive items like Zimmermon or for harder to 0:17:45.119 --> 0:17:48.440 find items or trading items like squishmallows you can join 0:17:48.480 --> 0:17:50.400 a group and there will be people in there who 0:17:50.400 --> 0:17:54.440 are specifically interested in that brand or product. So I 0:17:54.440 --> 0:17:57.359 would definitely say have a goog or have a search 0:17:57.359 --> 0:17:59.600 on Facebook and see if there are any groups that 0:17:59.640 --> 0:18:02.280 are dead catered to buy swap sell for the products 0:18:02.280 --> 0:18:05.240 that you're listing, and search if there's a buy swap 0:18:05.240 --> 0:18:08.240 cell page for your local area, because a lot of 0:18:08.240 --> 0:18:10.080 those have popped up over the last few years where 0:18:10.119 --> 0:18:12.840 it'd be like Melbourne Girls buy swap sell and it's 0:18:12.840 --> 0:18:15.159 just a bunch of people who are looking to buy 0:18:15.200 --> 0:18:18.040 and sell items secondhand, and they're close to you, which 0:18:18.040 --> 0:18:20.040 means that they're more likely to come pixtup up or 0:18:20.080 --> 0:18:21.400 it's easier for you to drop them off. 0:18:21.480 --> 0:18:24.840 That's so good, speaking of picking things up and dropping 0:18:25.040 --> 0:18:28.560 them off. From a safety perspective, how do you navigate that? 0:18:28.800 --> 0:18:31.199 Just I think it's something you definitely need to be 0:18:31.240 --> 0:18:33.159 conscious of, and like I said before, it's something that 0:18:33.200 --> 0:18:37.120 I'm hyper aware of. Personal safety is something that I'm 0:18:37.160 --> 0:18:39.040 really passionate about and it's something that makes me a 0:18:39.040 --> 0:18:42.960 little bit anxious. So definitely, where possible meeting in a 0:18:43.000 --> 0:18:45.840 neutral location, maybe you both work in the city, so 0:18:45.920 --> 0:18:48.159