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Speaker 1: Hello.

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Speaker 2: My name's Santasha Nabananga Bamblet. I'm a proud yr the

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Speaker 2: Order Kerni Whoalbury and a waddery woman. And before we

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Speaker 2: get started on She's on the Money podcast, I would

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Speaker 2: like to acknowledge the traditional custodians of the land of

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Speaker 2: which this podcast is recorded on a wondery country, acknowledging

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Speaker 2: the elders, the ancestors and the next generation coming through

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Speaker 2: as this podcast is about connecting, empowering, knowledge sharing and

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Speaker 2: the storytelling of you to make a difference for today

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Speaker 2: and lasting impact for tomorrow.

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Speaker 1: Let's get into it.

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Speaker 3: She's on the Money, She's on the Money.

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Speaker 4: Hello, and welcome to She's on the Money, the podcast

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Speaker 4: for millennials who want financial freedom. My name is Georgia

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Speaker 4: King and joining me for a very special Wednesday episode

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Speaker 4: today is the lovely Miss Jessica Richie. Hey girl, how

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Speaker 4: are we very excited to.

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Speaker 1: Be here on a Wednesday?

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Speaker 4: It is very It's random, but it's not that random.

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Speaker 4: Let's explain why. Today we're talking all about our top

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Speaker 4: tips for selling secondhand and there is no better expert

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Speaker 4: in this space than your good self, Jay Ruth.

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Speaker 1: Stop.

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Speaker 5: I'm so passionate. Victoria was so kind and said to me,

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Speaker 5: come in, take the stage, talk all about it, because

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Speaker 5: turns out I am wildly passionate about selling thing secondhand.

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Speaker 4: Wild passion is what we're all about here, all right.

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Speaker 1: So let's get into it, guys.

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Speaker 4: As the cost of living really begins to sting, the

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Speaker 4: secondhand economy is booming, with many Australians coming to it

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Speaker 4: for the very first time. And it's not just economic

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Speaker 4: instability driving the secondhand market. Perhaps you're motivated by environmental

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Speaker 4: factors or waste minimization, or maybe you're after a unique

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Speaker 4: piece of vintage. Maybe you've loved to dress from a

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Speaker 4: particular season and you didn't want to pay full price

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Speaker 4: for it. Have definitely been there. You can often find

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Speaker 4: these pieces in specific buy sell communities online. So today

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Speaker 4: we're going to be going deep into what Australia's second

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Speaker 4: hand market actually looks like. And in the second half

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Speaker 4: we are going to be diving into your top tips

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Speaker 4: Jessica Vicci as to how you can actually make a

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Speaker 4: decent amount of money by selling second hand. Jrek, let's

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Speaker 4: get into it. Tell us a little bit of your

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Speaker 4: story here. Why are you such an expert in this space,

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Speaker 4: and what has your experience been like.

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Speaker 5: I feel like I really grew up going to second

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Speaker 5: hand stores. I grew up in a single income family.

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Speaker 5: We did not have a lot of money, and we

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Speaker 5: very rarely got new clothes, and I think when I

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Speaker 5: was younger, in the early to mid nineties, there was

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Speaker 5: this big stigma around shopping secondhand and going to op shops.

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Speaker 5: And I have really fond memories of my mom and

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Speaker 5: I going down to Save as in Footscray and spending

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Speaker 5: a few hours like sifting through everything and it was

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Speaker 5: really fun, like finding cool, unique things you could find

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Speaker 5: brands you knew. But I do remember at the time

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Speaker 5: feeling I don't want to use the word as shame

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Speaker 5: because it's not the right word, but I think I

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Speaker 5: was just conscious of the situation I was in, whereas

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Speaker 5: fast forward to today, it's cool to buy thing secondhand.

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Speaker 5: You want to tell your girlfriends you've got a bargain.

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Speaker 5: I think there is nothing better than finding something you've wanted,

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Speaker 5: which you mentioned before, and you know, getting a bargain

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Speaker 5: on something that you knew you wanted to purchase, and

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Speaker 5: doing good for the environment. I think it's a win

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Speaker 5: win win win, and there are so many platforms out

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Speaker 5: there now that facilitated It's not just about going to

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Speaker 5: an opshop. You can go to marketplace, you can go

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Speaker 5: to deepop, you can go to all of these different

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Speaker 5: websites to find and purchase or sell things that you

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Speaker 5: have or things that you want.

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Speaker 4: Would you say deepop is your main space, the main

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Speaker 4: platform that you.

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Speaker 5: Use, Yeah, I reckon. I just like the convenience of it.

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Speaker 5: Being a young female, I like that I can post

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Speaker 5: things out. My one qualm with Facebook is that the

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Speaker 5: person is generally coming to your place or you're going

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Speaker 5: to their place, and I'm very conscious of personal safety

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Speaker 5: and so sometimes that gives me a little bit of anxiety.

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Speaker 5: I like deepop because the fees are relatively low, but

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Speaker 5: there are heaps of other platforms as Poshmark. I'm sure

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Speaker 5: there are lots of other apps. Carousel is another one

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Speaker 5: I think, but I personally generally use depop amazing. I'm

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Speaker 5: definitely not the only person that thinks that, though. George,

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Speaker 5: about eighty six percent of Australians have saved pre loved

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Speaker 5: or unwanted items from ending up in landfill by on

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Speaker 5: selling them. In twenty twenty one, which is crazy. And

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Speaker 5: in the twenty nineteen twenty twenty eight gum Tree reported

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Speaker 5: ninety million items changed hands.

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Speaker 4: Is that just an Australia I think so.

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Speaker 5: I'm pretty sure gum Tree is just an Australian platform.

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Speaker 5: So that's a lot of stuff. Obviously people are selling

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Speaker 5: multiple items and things like that. And I have a

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Speaker 5: little breakdown for you the most common pre loved items,

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Speaker 5: so top of the list clothes, shoes and accessories makes sense.

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Speaker 5: Don't think anyone's surprised their second with books, that is surprising.

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Speaker 1: I thought so true.

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Speaker 5: But when you think about it, a book will run

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Speaker 5: you like forty five to fifty bucks. That's true, And

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Speaker 5: I mean you do reread your books, but I feel

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Speaker 5: like you need a bit of a gap in between.

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Speaker 5: Certainly getting them a little cheaper is definitely the way

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Speaker 5: to go. Music, CD and DVDs. What's the DVD? I

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Speaker 5: was really surprised so that that was up so high,

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Speaker 5: but maybe people clearing out their stashes.

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Speaker 2: Yep.

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Speaker 5: Then we've got electronic goods, games and toys, home decorp

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Speaker 5: and furniture and tools, gardening and DIY item So if

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Speaker 5: you can buy it, you can sell it. Really, I

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Speaker 5: think there's a market for everything if you look hard

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Speaker 5: on us.

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Speaker 4: Absolutely. I feel like home day core that was a

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Speaker 4: really big thing during the penny d I saw everyone

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Speaker 4: just going crazy making their homes more beautiful, but doing

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Speaker 4: it economically via marketplace, which makes a lot of sense. Jarek,

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Speaker 4: I've got some more stats for you, lay Mummy, stop

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Speaker 4: scal scale. So Facebook Marketplace has seen a seventy two

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Speaker 4: percent increase in secondhand listings in Australia in the first

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Speaker 4: half of twenty twenty two compared to the same period

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Speaker 4: last year. That's absurd.

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Speaker 5: I mean it makes sense because, as you said, off

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Speaker 5: the back of the pandemic, how many people sat at

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Speaker 5: home with nothing to do and cleared out their homes.

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Speaker 1: And got rid of it.

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Speaker 4: The other thing, j Rick, is that some brands are

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Speaker 4: now offering resale of their items through their own website,

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Speaker 4: So that's a new thing that we've seen crop up.

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Speaker 4: Resale is a major conversation in the fashion industry and

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Speaker 4: one of the fastest growing consumer behaviors, which is super interesting.

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Speaker 4: In the US alone, over thirty three million consumers bought

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Speaker 4: secondhand apparel for the first time in twenty twenty. The

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Speaker 4: resale market is projected to double in the next five years,

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Speaker 4: reaching seventy seven billion.

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Speaker 1: So that's massive.

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Speaker 5: That is absolutely wild, and it makes a lot of

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Speaker 5: sense because coming back to that economic pinch, it's affecting

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Speaker 5: all of us, everyone in the shees and the money community. George,

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Speaker 5: you and I, we are all feeling it, and that's

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Speaker 5: why we're doing this episode today, So George. Back in May,

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Speaker 5: Anglicare released an analysis of life for many Australians on

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Speaker 5: minimum wage orverly on government support, and it's really harrowing.

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Speaker 5: With living costs spiraling, We've all seen essentials like food

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Speaker 5: and transport and petrol shooting up, and housing is more

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Speaker 5: expensive than ever. According to the Anglicare study, almost one

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Speaker 5: point five million people are looking for work, with record

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Speaker 5: numbers of people taking up second jobs. People on the

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Speaker 5: lowest incomes, even those working full time are being priced

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Speaker 5: out of their own communities. Some figures to kind of

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Speaker 5: back that up. A full time minimum wage worker is

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Speaker 5: left with twenty nine dollars after essential weekly expenses, not

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Speaker 5: including the cost of healthcare or utility bills, which is

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Speaker 5: nothing really. A family of four with two full time

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Speaker 5: minimum wage workers have no income left after expenses and

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Speaker 5: a single parent on the minimum wage is short one

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Speaker 5: hundred and ninety five dollars per week even when accessing benefits.

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Speaker 4: That's just crazy to wrap your head around, isn't it.

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Speaker 4: And we complain all the time about how expensive petrol is,

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Speaker 4: and you know, it's thirteen dollars for a lettuce. But

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Speaker 4: hearing stuff like that, like the rising cost of living,

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Speaker 4: really is impacting these people in the lower socioeconomic situations

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Speaker 4: and it's really heartbreaking. But I guess to switch this

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Speaker 4: around to a more positive note. I guess what we're

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Speaker 4: going to be talking about in the second half of

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Speaker 4: the episode is all of your tips and tricks for

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Speaker 4: making and saving money in the second hand space, j Rix.

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Speaker 4: So hopefully it's a little bit more upbeat in the

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Speaker 4: second half of the episode, guys, But we are going

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Speaker 4: to take a break here, but don't go anyway. Alrighty,

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Speaker 4: straight back into it, Jessica Rici, this is the moment

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Speaker 4: everyone's been waiting for. Please lay on us your hottest

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Speaker 4: tips for buying and selling secondhand, maybe selling secondhand.

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Speaker 1: We'll start with that, okay, all right.

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Speaker 5: The first and I would say, personally, the most important

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Speaker 5: lighting and composition oh, okay, it's everything. Sure, yeah, I

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Speaker 5: know right, you know, I'm all about the Instagram. But truly,

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Speaker 5: if people can't see an item in a good light, literally,

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Speaker 5: they're not going to purchase it. So when you're shooting

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Speaker 5: your content or when you're shooting your items, I would

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Speaker 5: say natural light is your friend. So shoot it during

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Speaker 5: the day, have a window in front of you, and

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Speaker 5: use that natural light to kind of make sure that

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Speaker 5: the full frame is lit. So you can lie your

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Speaker 5: items down on a bed, you could hang them on

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Speaker 5: the back of your door, or in a clothing rack.

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Speaker 5: You can get a clothing rack. It came up for

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Speaker 5: like ten bucks. If you're selling clothes, try and have

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Speaker 5: a background as well. That is really simple. We've probably

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Speaker 5: all seen those photos on Facebook Marketplace where someone's selling

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Speaker 5: a pen and you can see about five thousand other

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Speaker 5: things in the background.

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Speaker 1: That's very distracting.

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Speaker 5: So keeping it clean and simple and well lit is

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Speaker 5: really really important to make sure that people can see

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Speaker 5: the product clearly. It's appealing, it's interesting, you pique their

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Speaker 5: interest because we're very visual creatures as humans, and so

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Speaker 5: we will tend to scroll past things if they don't

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Speaker 5: grab our attention.

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Speaker 1: Immediately.

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Speaker 4: That's kind of a similar thing as well. Just I

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Speaker 4: know when people sell houses, they're encouraged to make it

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Speaker 4: as minimalistic as possible so that people can see themselves

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Speaker 4: in the home with their own tastes.

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Speaker 5: When they used to work in real estate, we actually

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Speaker 5: used to instruct people to remove family photos, personalized items, signs,

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Speaker 5: things like that, because you're absolutely right, it's trying to

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Speaker 5: put the person in your shoes or your house. In

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Speaker 5: this instance, yes, that they can picture themselves there.

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Speaker 4: Uh huh. Interesting. What else have you got for me?

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Speaker 5: This one's a little counterintuitive, but I'm going to say,

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Speaker 5: price your items slightly higher than what you're happy with

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Speaker 5: so people can negotiate you down because everybody.

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Speaker 1: Loves a bargain. I love a bargain.

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Speaker 5: Ye, I will never buy anything without seeing if I can

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Speaker 5: knock five or ten bucks off. Sure, no shade for

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Speaker 5: anyone trying to try and do the same thing. So

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Speaker 5: if you start a little bit higher, you can kind

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Speaker 5: of negotiate down to your happy space. But be careful

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Speaker 5: because if you overprice it really ridiculously high, people just

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Speaker 5: aren't going to be interested. They're not going to acquire,

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Speaker 5: they're not going to waste their time. So I would

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Speaker 5: say mark it up maybe five or ten percent, so

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Speaker 5: that you've got to come down and I mean maybe

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Speaker 5: you'll be lucky and someone will just take it at

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Speaker 5: the price that you've listed it as yep, okay.

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Speaker 4: From a buyer's perspective, in that situation, if I'm like, hello, Jess,

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Speaker 4: is this item still available? And you're like, yes, George,

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Speaker 4: it is, and I'm like, how about you take fifteen

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Speaker 4: dollars off and then you've got a sale and then

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Speaker 4: you say no, should I just buy it? Like I'd

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Speaker 4: be kind of embarrassed from that point to be like, yeah, no,

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Speaker 4: that's cool, I'll buy it anyway.

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Speaker 5: This is like a live reading of my Facebook marketplace messages.

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Speaker 5: I don't think there's anything to be ashamed of it.

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Speaker 5: I think if you're selling secondhand, you know that people

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Speaker 5: are going to go back and forth. You know that

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Speaker 5: it's going to be a little bit sometimes of an

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Speaker 5: arduous process. And I think that's the thing is like

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Speaker 5: you're making money, but sometimes you've got to sift through

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Speaker 5: some time wasters or some people who want to pay

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Speaker 5: one dollar for something that costs one thousand.

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Speaker 1: It's a bit of a negotiation.

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Speaker 5: I think if you go to someone and you say, hey,

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Speaker 5: can you knock ten bucks off and they go no,

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Speaker 5: you go okay, you can either negotiate back and say, oh,

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Speaker 5: would you do five? I can grab it today. I

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Speaker 5: find that if you put a little incentive there kind

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Speaker 5: of works. Yeah I can grab it, or I can

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Speaker 5: transfer you so to like lock it in and then

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Speaker 5: pick it up tomorrow. But also, if you are only

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Speaker 5: prepared to pay a certain price and they won't meet

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Speaker 5: you at that price, just walk away, like unless it's

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Speaker 5: an essential item that you absolutely have to purchase, like

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Speaker 5: your washing machines broken and you need and you want,

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Speaker 5: I think be prepared to walk away, because sometimes you

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Speaker 5: can get sucked into that instant gratification that you get

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Speaker 5: with traditional shopping and you just want to buy the

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Speaker 5: item and you're like, oh it's on sale, kind of

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Speaker 5: someone just get it. But it's not serving you to

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Speaker 5: purchase it if it's not at the price point that

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Speaker 5: you kind of were.

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Speaker 4: Prepared to pay.

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Speaker 2: Yeah.

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Speaker 4: True, I feel like there's also kind of a fear

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Speaker 4: from a buyer's perspective that someone else will buy it

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Speaker 4: before you, because there's you know, maybe only one of

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Speaker 4: that thing on Facebook, Marketplace for you to grab, or

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Speaker 4: whatever selling platform that you're using, So there is a

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Speaker 4: bit of fear driven spending there as well.

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Speaker 1: Yeah. Actually, that's a really good point.

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Speaker 5: That's super insightful, and that's where I find that saying oh, like,

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Speaker 5: can I transfer you the money ahead of time and

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Speaker 5: then I'll come and pick it up, Yeah, is a

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Speaker 5: good way to lock it in or letting them know

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Speaker 5: that you'll come pick it up in the next twenty

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Speaker 5: four hours, because a big thing on these platforms if

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Speaker 5: someone's picking something up that I found is that sometimes

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Speaker 5: people are a little bit time wasted and they'll say, oh,

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Speaker 5: come tomorrow, and then they don't.

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Speaker 1: They're like, oh, come the next day, and then they don't.

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Speaker 5: So like being upfront with those conversations and letting them

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Speaker 5: know that you want the item and you're you're ready

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Speaker 5: to go can definitely work in your benefit.

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Speaker 1: As a seller.

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Speaker 5: It's nice, it's nice, Okay, what else have you got

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Speaker 5: for me? If you are selling items, I would say

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Speaker 5: offer a discount. If people are purchasing multiples. It's a

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Speaker 5: really good way to clear some stuff out. And it

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Speaker 5: kind of goes back again to that mentality of people

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Speaker 5: of a bargain. So, for example, on my depop I

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Speaker 5: have a thing in my bio that says discounts some

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Speaker 5: modiple products like dam me to find out more and

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Speaker 5: if people are buying, you know, three or four items,

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Speaker 5: I'll knock like ten percent off or so it also

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Speaker 5: means from your end as well, it's just a lot

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Speaker 5: more convenient for someone like one person to come pick

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Speaker 5: up four items rather than four people come and coordinate

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Speaker 5: different things, So that's really beneficial. I would also say

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Speaker 5: my last kind of thing on price is to do

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Speaker 5: your research and see what other people are selling the

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Speaker 5: same or similar items for because, like you said, sometimes

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Speaker 5: you are the only person selling a specific piece, but

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Speaker 5: you can see what the general market is saying and

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Speaker 5: let that kind of inform you. Because even if you

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Speaker 5: paid five hundred dollars for a dress, if everyone else

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Speaker 5: is selling the same dress for two hundred dollars, even

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Speaker 5: though two hundred and fifty dollars is half of what

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Speaker 5: you paid, you're still not going to sell it to

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Speaker 5: anybody because they can get it cheaper.

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Speaker 1: So it's a bit.

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Speaker 5: Of navigating what you want versus what you paid versus

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Speaker 5: what the market says.

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Speaker 1: It's worth.

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Speaker 5: Yeah, and doing a bit of googling or a bit

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Speaker 5: of researching, or a bit of perusing on Marketplace or

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Speaker 5: deepop or wherever is a really good way to get

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Speaker 5: a gauge of that.

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Speaker 4: Sure, you're such an expert at this. I'm loving picking

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Speaker 4: your brain. You have so many tips, You are so kind.

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Speaker 4: What would you say is important from a description point

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Speaker 4: of view? Because I feel like when I'm scrolling and

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Speaker 4: it's like pink dress worn once and that's it. Whereas

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Speaker 4: if it's like lovely lace detail Scanlon Theadore, there's lots

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Speaker 4: of detail and they're like brand new, worn once or whatever,

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Speaker 4: you're much more inclined to purchase.

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Speaker 1: Is that that has a copywriter in you?

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Speaker 5: I think, tell me, Sory, you're absolutely right, though, I

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Speaker 5: think even more so than like an enjoyable reading experience,

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Speaker 5: is SEO or search engine optimization for our friends who aren't,

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Speaker 5: you know, in the social space, And that just means

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Speaker 5: making your item easier to find. So thinking of it

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Speaker 5: in terms of a platform like Marketplace, for example, Let's

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Speaker 5: say I am looking for a particular dress that I

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Speaker 5: saw in an age collection two years ago. This is

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Speaker 5: very specific because it's something that I did, and I

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Speaker 5: have been looking for this dress for ages. I will

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Speaker 5: type in age dress size eight. I will type in

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Speaker 5: age blue and White dress size eight. I will type

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Speaker 5: in age Catalina dress size eight, Age MAXI dress age

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Speaker 5: this asia. You will search a heap of different relative

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Speaker 5: terms because everyone's kind of lists things differently. As you said,

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Speaker 5: some people might be like pink dress yep, and someone

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Speaker 5: else might be really descriptive. So as a seller, if

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Speaker 5: you plug as many of those keywords and phrases into

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Speaker 5: your description as possible, it increases the chances of your

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Speaker 5: searchability significantly. And that just means that if you have

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Speaker 5: a particular item that someone is looking for, hopefully you've

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Speaker 5: hit one of those key phrases on the head and

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Speaker 5: when they google it, you come.

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Speaker 1: Up relatively close to the top.

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Speaker 2: Yeah.

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Speaker 4: Nice.

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Speaker 5: So being really descriptive. Also, just from a administrative perspective,

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Speaker 5: put as much info in as you can, so the size,

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Speaker 5: the condition, if there's any fitnes I'll usually put for

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Speaker 5: clothing like runs big, run ye small, and the pickup

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Speaker 5: suburb as well, because otherwise you will be fielding a

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Speaker 5: lot of messages from people saying, hey, what size is this?

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Speaker 5: When you could save yourself a lot of trouble just

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Speaker 5: by putting it into that description at the start.

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Speaker 4: Okay, that's a hot tip, and I feel like using

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Speaker 4: brand names as well is super helpful. I helped my

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Speaker 4: mum sell a Zimmumn dress that she bought for a

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Speaker 4: wedding and literally it was up for I think twenty

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Speaker 4: minutes and I had like five messages amazing, crazy, And

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Speaker 4: that's a really good tip. And we were actually talking

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Speaker 4: about this before with our producer and a Lisa. There

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Speaker 4: are specific groups on Facebook. If you're listening to She's

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Speaker 4: on the Money, hopefully you're in the She's on the

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Speaker 4: Money Facebook group. If not, search She's on the Money

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Speaker 4: to find us.

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Speaker 5: But there are a lot of groups for popular brands,

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Speaker 5: so Zimmerman Mecca has a group, Dish has a group,

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Speaker 5: even for things like toys. My niece's really into Squish Mellows,

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Speaker 5: so I joined the Squish Mellows groups. Like there are

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Speaker 5: groups for everything where people will buy, swap and sell,

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Speaker 5: and so if you have a product that belongs to

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Speaker 5: one of those more popular groups, and this often works

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Speaker 5: for more expensive items like Zimmermon or for harder to

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Speaker 5: find items or trading items like squishmallows you can join

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Speaker 5: a group and there will be people in there who

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Speaker 5: are specifically interested in that brand or product. So I

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Speaker 5: would definitely say have a goog or have a search

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Speaker 5: on Facebook and see if there are any groups that

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Speaker 5: are dead catered to buy swap sell for the products

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Speaker 5: that you're listing, and search if there's a buy swap

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Speaker 5: cell page for your local area, because a lot of

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Speaker 5: those have popped up over the last few years where

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Speaker 5: it'd be like Melbourne Girls buy swap sell and it's

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Speaker 5: just a bunch of people who are looking to buy

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Speaker 5: and sell items secondhand, and they're close to you, which

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Speaker 5: means that they're more likely to come pixtup up or

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Speaker 5: it's easier for you to drop them off.

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Speaker 4: That's so good, speaking of picking things up and dropping

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Speaker 4: them off. From a safety perspective, how do you navigate that?

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Speaker 5: Just I think it's something you definitely need to be

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Speaker 5: conscious of, and like I said before, it's something that

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Speaker 5: I'm hyper aware of. Personal safety is something that I'm

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Speaker 5: really passionate about and it's something that makes me a

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Speaker 5: little bit anxious. So definitely, where possible meeting in a

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Speaker 5: neutral location, maybe you both work in the city, so

401
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Speaker 5: you say, oh, like, let's meet you know at this

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Speaker 5: coffee shop or you know on the corner of X

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Speaker 5: and X near our offices, So meet them there instead

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Speaker 5: of right at your house. If they do need to

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Speaker 5: come to your house, make sure that you're meeting them

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Speaker 5: maybe on the street. You can stand out in driveway

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Speaker 5: with the items that you're not in the situation where

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Speaker 5: they're right up at your doorway, and if they are

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Speaker 5: coming to the door, or even if they're not, just

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Speaker 5: letting someone know that someone's coming over to your house.

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Speaker 5: I will always text my partner if he's not home

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Speaker 5: and say, hey, like, someone's picking something up at X time,

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Speaker 5: or I'm just running to someone's house to pick something

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Speaker 5: up with you know the address, and I'll usually say, oh,

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Speaker 5: I'll just drop you a.

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Speaker 1: Text once they've grabbed it.

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Speaker 5: Yeah, And it's just again that consciousness of knowing that

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Speaker 5: someone knows what's going on that gives you a little

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Speaker 5: bit of peace of mind. Or you can use services

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Speaker 5: like sendal or sell through platforms where you are posting

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Speaker 5: the product out rather than meeting with a person face

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Speaker 5: to face.

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Speaker 4: Yeah, brilliant. When it comes to so you've had a

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Speaker 4: dress for a really long time and it's still like

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Speaker 4: in very good condition, but there's a little little fake

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Speaker 4: tan stain around. We've all been there. I mean, if

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Speaker 4: you want to make money, surely we're lying about that.

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Speaker 1: But that feels a moral How do you navigate that?

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Speaker 5: I think it's really important to be upfront with people

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Speaker 5: because ultimately, if I sell you a dress Georgia and

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Speaker 5: you come and pick it up and you go, oh,

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Speaker 5: I can see a big fat, faked hand stain on

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Speaker 5: the inside, you're not going to be pleased. You know

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Speaker 5: that you might not complete the transaction or you might

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Speaker 5: get home and complain. So if you're selling through a platform,

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Speaker 5: if you can plain, you can be booted off. There

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Speaker 5: are all of those little factors to consider. I think

438
00:20:19,880 --> 00:20:22,280
Speaker 5: if there is something on the inside, describe it, take

439
00:20:22,320 --> 00:20:24,399
Speaker 5: a photo of it as well, because more often than not,

440
00:20:24,600 --> 00:20:26,640
Speaker 5: it's I think more powerful for someone to be able

441
00:20:26,680 --> 00:20:29,240
Speaker 5: to just see the problem themselves.

442
00:20:28,960 --> 00:20:30,119
Speaker 1: And decide if it's an issue for them.

443
00:20:30,160 --> 00:20:31,600
Speaker 5: If the fake hands on the inside of the dress,

444
00:20:31,640 --> 00:20:33,240
Speaker 5: I actually don't care because you're not going to be

445
00:20:33,240 --> 00:20:34,879
Speaker 5: able to see it. But if you spilled it all

446
00:20:34,880 --> 00:20:36,399
Speaker 5: down the front, then we're going to have a problem.

447
00:20:36,560 --> 00:20:39,840
Speaker 5: So I think being really upfront and you can kind

448
00:20:39,840 --> 00:20:42,400
Speaker 5: of say, hey, like, I'm selling this dress for half

449
00:20:42,440 --> 00:20:45,639
Speaker 5: of what I paid for it because of that condition issue.

450
00:20:45,880 --> 00:20:47,760
Speaker 5: I don't think it's a good idea to put yourself

451
00:20:47,760 --> 00:20:50,639
Speaker 5: in a situation where you're not disclosing those things because

452
00:20:50,680 --> 00:20:52,359
Speaker 5: it's only going to come back and bite you in

453
00:20:52,400 --> 00:20:52,680
Speaker 5: the butt.

454
00:20:53,000 --> 00:20:59,640
Speaker 4: With Marketplace, are there reviews that go up there?

455
00:21:00,359 --> 00:21:03,560
Speaker 5: Yeah, I don't know where they live, if I'm being honest,

456
00:21:03,600 --> 00:21:07,000
Speaker 5: but when I have purchasings from people, I have definitely

457
00:21:07,080 --> 00:21:10,000
Speaker 5: had a thing pop up that said, like rate your experience. Okay,

458
00:21:10,000 --> 00:21:12,000
Speaker 5: so they are collecting the information, and I think there

459
00:21:12,040 --> 00:21:14,560
Speaker 5: is something in the privacy policy that allows them to

460
00:21:14,720 --> 00:21:17,880
Speaker 5: restrict your ability to sell. I assume if you get

461
00:21:17,880 --> 00:21:19,639
Speaker 5: a heap of bad complaints. I don't really know how

462
00:21:19,720 --> 00:21:22,439
Speaker 5: it works, but yeah, definitely being conscious of that. And

463
00:21:22,520 --> 00:21:25,160
Speaker 5: other platforms like eBay or deepop or what have you

464
00:21:25,240 --> 00:21:28,639
Speaker 5: have a rating system. So yeah, I obviously have five stars.

465
00:21:28,680 --> 00:21:31,560
Speaker 5: I'm very proud of it. But yeah, those things are

466
00:21:31,720 --> 00:21:34,239
Speaker 5: worth keeping in mind as well, because if people are

467
00:21:34,280 --> 00:21:36,480
Speaker 5: looking to purchase from you, they're probably going to check

468
00:21:36,480 --> 00:21:37,800
Speaker 5: and see if you're legit or not.

469
00:21:37,880 --> 00:21:43,480
Speaker 4: Yeah, in terms of increasing the reputability of your own profile.

470
00:21:43,920 --> 00:21:46,439
Speaker 4: Is there anything you do in terms of packaging the

471
00:21:46,480 --> 00:21:49,560
Speaker 4: product that you're sending out, like a U tissue papering.

472
00:21:49,280 --> 00:21:53,639
Speaker 1: Please, I knew you would. I do I need picks? Please?

473
00:21:53,680 --> 00:21:55,440
Speaker 5: Oh my gosh. I think it's just a nice thing.

474
00:21:55,480 --> 00:21:58,119
Speaker 5: I remember when I and it's totally an above and

475
00:21:58,160 --> 00:22:01,480
Speaker 5: beyond and you definitely don't have to do it. But

476
00:22:01,720 --> 00:22:03,639
Speaker 5: a lot of the time I'm sending out items that

477
00:22:03,680 --> 00:22:05,760
Speaker 5: are a little bit pricier, So things that you know,

478
00:22:05,840 --> 00:22:08,080
Speaker 5: are maybe a couple of hundred dollars, and I just

479
00:22:08,160 --> 00:22:11,040
Speaker 5: think it's nice to one protect them when you ship them,

480
00:22:11,080 --> 00:22:13,399
Speaker 5: because we've all seen Australia Post be a little bit

481
00:22:13,480 --> 00:22:16,520
Speaker 5: rough on the products that they're handling, but also just

482
00:22:16,600 --> 00:22:17,640
Speaker 5: kind of a nice experience.

483
00:22:17,640 --> 00:22:18,120
Speaker 1: So I do.

484
00:22:18,400 --> 00:22:20,240
Speaker 5: I bought a pack I think I got it from

485
00:22:20,280 --> 00:22:22,760
Speaker 5: Office Works. It was like two hundred sheets of tissue

486
00:22:22,800 --> 00:22:25,439
Speaker 5: paper for like twenty dollars or something like that, so

487
00:22:25,480 --> 00:22:28,679
Speaker 5: it's like a cent a sheet that's probably not right now.

488
00:22:28,640 --> 00:22:30,800
Speaker 1: But it was very affordable when you break it down.

489
00:22:31,400 --> 00:22:34,240
Speaker 5: And I also save all of my little you know,

490
00:22:34,240 --> 00:22:35,840
Speaker 5: when you order from Mecca, you get like a little

491
00:22:36,119 --> 00:22:39,440
Speaker 5: sample sashet nice. I save those and when people if

492
00:22:39,440 --> 00:22:41,360
Speaker 5: people spend a certain amount of money, I'll just chuck

493
00:22:41,400 --> 00:22:44,679
Speaker 5: one in with it. I want to buy from you anytime,

494
00:22:45,000 --> 00:22:46,560
Speaker 5: anytime you're welcoming my shop.

495
00:22:46,640 --> 00:22:49,240
Speaker 1: Doorg to change, But I think where you can.

496
00:22:49,160 --> 00:22:52,639
Speaker 5: Doing those little things are kind of nice, Especially for

497
00:22:52,680 --> 00:22:55,000
Speaker 5: someone like me. I've sold like three hundred items. I

498
00:22:55,040 --> 00:22:57,760
Speaker 5: think like it's definitely a bit of a sight pussle

499
00:22:57,800 --> 00:23:01,080
Speaker 5: for me, and so doing that just makes the experience

500
00:23:01,080 --> 00:23:03,040
Speaker 5: more enjoyable. You don't have to do it by any

501
00:23:03,040 --> 00:23:05,360
Speaker 5: stretch of the imagination, but I think if people are

502
00:23:05,359 --> 00:23:07,240
Speaker 5: spending a lot of money, and if you are kind

503
00:23:07,280 --> 00:23:09,840
Speaker 5: of doing it regularly, it's just a nice thing to do.

504
00:23:10,160 --> 00:23:11,200
Speaker 1: See yourself apart.

505
00:23:11,080 --> 00:23:14,320
Speaker 4: Brilliant before we head off for the day, j Rick.

506
00:23:14,359 --> 00:23:16,720
Speaker 4: For anyone who's listening and is like, yeah, I'd love

507
00:23:16,760 --> 00:23:19,399
Speaker 4: to sell three hundred items, but I don't have anything

508
00:23:19,440 --> 00:23:22,000
Speaker 4: to sell, Like, how have you done that over the journey?

509
00:23:22,000 --> 00:23:24,840
Speaker 4: How can you be strategic about this and flip things

510
00:23:24,880 --> 00:23:25,520
Speaker 4: for a profit.

511
00:23:26,040 --> 00:23:29,560
Speaker 5: I think you have to be harsh. Yeah, the average

512
00:23:29,600 --> 00:23:32,520
Speaker 5: person has so many items in their home that they

513
00:23:32,520 --> 00:23:35,320
Speaker 5: are not using that you're holding on too for sentimental value,

514
00:23:35,480 --> 00:23:37,600
Speaker 5: or you know, maybe it's something that used to fit

515
00:23:37,600 --> 00:23:39,680
Speaker 5: that doesn't anymore and you're like, oh, well, I'm gonna

516
00:23:39,720 --> 00:23:42,200
Speaker 5: get there again. I think you just need to kind

517
00:23:42,200 --> 00:23:44,240
Speaker 5: of take a step back and go would I rather

518
00:23:44,400 --> 00:23:47,280
Speaker 5: have fifty bucks or this dress? And if the answer

519
00:23:47,320 --> 00:23:50,360
Speaker 5: is fifty bucks, list it, sell it, get rid of it.

520
00:23:50,600 --> 00:23:53,120
Speaker 5: You will feel good when you start clearing things out.

521
00:23:53,160 --> 00:23:56,320
Speaker 5: And sometimes it's nice to do like a big Marie

522
00:23:56,440 --> 00:23:59,399
Speaker 5: condo style, like does it make me feel good? A

523
00:23:59,400 --> 00:24:02,840
Speaker 5: little line with my values, cleanse yep, and list it

524
00:24:02,880 --> 00:24:05,280
Speaker 5: all at once in a big bulk selling spree. Or

525
00:24:05,320 --> 00:24:07,320
Speaker 5: it can sometimes just be oh, I tried this thing

526
00:24:07,320 --> 00:24:08,800
Speaker 5: on and it doesn't fit the way it used to.

527
00:24:09,320 --> 00:24:10,720
Speaker 5: I'm just going to get rid of it because there's

528
00:24:10,720 --> 00:24:13,720
Speaker 5: no point in it sitting there. But I think don't

529
00:24:13,720 --> 00:24:16,040
Speaker 5: hold onto things. And that's something that I found really

530
00:24:16,400 --> 00:24:19,320
Speaker 5: hard originally. Was I would go, oh, but I love

531
00:24:19,359 --> 00:24:21,280
Speaker 5: this dress. It's so pretty. I feel so good when

532
00:24:21,320 --> 00:24:23,920
Speaker 5: I wear it. But I haven't worn it in four years. Yes,

533
00:24:24,200 --> 00:24:26,280
Speaker 5: and so it's going to just sit in that closet

534
00:24:26,640 --> 00:24:29,000
Speaker 5: for another year, not getting any lover or any use.

535
00:24:29,600 --> 00:24:31,360
Speaker 4: Or I could have the cold, hard cash which, let's

536
00:24:31,400 --> 00:24:32,760
Speaker 4: be honest, that's better baby.

537
00:24:32,880 --> 00:24:35,240
Speaker 1: Yeah, we all love it on the money exactly right.

538
00:24:35,400 --> 00:24:38,200
Speaker 5: So doing that, I've seen people do the hanger trick

539
00:24:38,280 --> 00:24:41,040
Speaker 5: for your closet where you flip all your clothes around

540
00:24:41,400 --> 00:24:44,080
Speaker 5: so the hangers are facing backwards, okay, and then when

541
00:24:44,080 --> 00:24:46,280
Speaker 5: you wear an item, you flip it back the correct way,

542
00:24:46,840 --> 00:24:48,920
Speaker 5: and so in three or six months you can look

543
00:24:48,920 --> 00:24:51,920
Speaker 5: at your closet and go, okay, all of these backwards

544
00:24:51,920 --> 00:24:55,760
Speaker 5: hangers haven't been worn. And that's an easy goodbye, goodbye goodbye.

545
00:24:55,840 --> 00:24:58,199
Speaker 4: Yeah, that's a clever trick. And I swear I have

546
00:24:58,240 --> 00:24:59,440
Speaker 4: a wardrobe full of clothes.

547
00:25:00,040 --> 00:25:02,280
Speaker 1: Why were is this jumper? Every record?

548
00:25:02,320 --> 00:25:04,560
Speaker 4: You guys are like, ge, you need some new clothes.

549
00:25:04,600 --> 00:25:05,920
Speaker 4: I've got them, I just don't wear.

550
00:25:05,760 --> 00:25:07,000
Speaker 1: Them, okay, j rig.

551
00:25:07,000 --> 00:25:08,760
Speaker 4: I feel like that's the perfect place to finish it.

552
00:25:09,200 --> 00:25:11,320
Speaker 4: I know I'm still trying to sell my year to

553
00:25:11,359 --> 00:25:15,280
Speaker 4: have formal dress and now I'm like, no, mate, I

554
00:25:15,359 --> 00:25:16,879
Speaker 4: need to take your tips on board.

555
00:25:16,960 --> 00:25:20,159
Speaker 5: Please give me and I'll see if you can you

556
00:25:20,200 --> 00:25:22,760
Speaker 5: can take.

557
00:25:23,400 --> 00:25:23,480
Speaker 3: No.

558
00:25:23,600 --> 00:25:25,879
Speaker 4: But thank you so much, Jarek. A pleasure having you

559
00:25:25,960 --> 00:25:28,240
Speaker 4: on the Wednesday Show. It's an absolute joy. And I

560
00:25:28,240 --> 00:25:31,359
Speaker 4: think the girl is will love it already. Guys, please

561
00:25:31,400 --> 00:25:33,600
Speaker 4: remember that the advice shed on She's on the Money

562
00:25:33,680 --> 00:25:37,200
Speaker 4: is general in nature and does not consider your individual circumstances.

563
00:25:37,560 --> 00:25:40,679
Speaker 4: She's on the Money exists purely for educational purposes and

564
00:25:40,720 --> 00:25:42,919
Speaker 4: should not be relied upon to make an investment or

565
00:25:42,920 --> 00:25:46,440
Speaker 4: a financial decision. And we promise Victoria divine and She's

566
00:25:46,480 --> 00:25:49,800
Speaker 4: on the Money are authorized representatives of in Focused Securities

567
00:25:49,800 --> 00:25:53,440
Speaker 4: Australia Proprietary Limited ABN for seven zero nine seven seven

568
00:25:53,520 --> 00:25:56,280
Speaker 4: nine seven zero four nine AFSL two three six five

569
00:25:56,359 --> 00:25:56,800
Speaker 4: two three.

570
00:25:56,960 --> 00:25:58,879
Speaker 5: And like we said, if you're looking to join a

571
00:25:58,880 --> 00:26:00,840
Speaker 5: Facebook group, we've got a She's on the Money line.

572
00:26:01,200 --> 00:26:03,320
Speaker 5: Search She's on the Money to find us, and if

573
00:26:03,320 --> 00:26:05,200
Speaker 5: Facebook's not your thing, you can find us on Instagram.

574
00:26:05,240 --> 00:26:07,560
Speaker 5: You can find this on TikTok. Find us on all

575
00:26:07,560 --> 00:26:09,920
Speaker 5: of the social media platforms. Search She's on the Money

576
00:26:09,960 --> 00:26:10,600
Speaker 5: a US.

577
00:26:11,040 --> 00:26:13,040
Speaker 4: We will see you on Friday, guys, see you then,