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Speaker 1: This is jam Nation with jonesy Well.

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Speaker 2: It's been called, I think one of the biggest hacks

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Speaker 2: in the world. We're talking about this yesterday, Optus admitting

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Speaker 2: that almost ten million, ten million current and former customers

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Speaker 2: data have been accessed in a cyber attack. And it

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Speaker 2: seems it wasn't that hard to do. That's what's so frightening.

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Speaker 2: They unlocked a door digitally or electronically cyberly, and all

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Speaker 2: the information was there. We spoke to tech expert Trevor

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Speaker 2: Long about this yesterday because.

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Speaker 1: Normally when there's a hack, I'd be like, look, change

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Speaker 1: a password, change a credit card number, you'll be fine.

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Speaker 1: But in fact they've got you likely your data, birth

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Speaker 1: your address, your phone number, your driver's license number, and

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Speaker 1: I've this alleged hacker and they're ransom. They have to

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Speaker 1: provide a kind of sample of the data when they

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Speaker 1: make a claim like this, it's your identity. And the

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Speaker 1: thing is that they can apply for credit on your behalf.

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Speaker 1: They could get loans. But more importantly, over the next

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Speaker 1: month and years, they will scam you. They will spam

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Speaker 1: you with emails that look so legitimate because they know

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Speaker 1: your birthday, they know where you live, you think it's

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Speaker 1: a trusted contact, but actually it's a scammer trying to

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Speaker 1: get more from you. And also just keep your eye

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Speaker 1: on bank details and that credit report. Doing credit report now,

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Speaker 1: and then do another one in a little while, and

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Speaker 1: if you're really worried, put a ban on your credit

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Speaker 1: so that people can't apply for credit in your name.

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Speaker 2: What's a credit report? Well, this is the thing. I

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Speaker 2: wasn't sure what that meant. That seems to be the

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Speaker 2: only thing that we can do. And Optics is offering

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Speaker 2: the most affected current and form of customers is information

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Speaker 2: was compromised, the option to take up at twelve month

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Speaker 2: subscription to Equifax Protect now and it won't cost them anything.

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Speaker 2: I think this. I don't understand this completely, but this

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Speaker 2: apparently is the one thing you can do is stop

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Speaker 2: your credit being accessed hacked. One person who did that

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Speaker 2: yesterday after hearing our interview was our boss, Mike.

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Speaker 1: Hello, Mike, how am I morning? Guys?

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Speaker 2: We don't have a little intro for Mike, ryanj am,

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Speaker 2: I right, put an intro on for Mike. Come on,

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Speaker 2: Oh that's not nice. Something nicer please, So Mike, yesterday

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Speaker 2: you heard Trevor Long saying you have to stop them

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Speaker 2: getting access to your credit. How do you go about that?

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Speaker 1: Yeah, that was the first thing that came to mind

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Speaker 1: when I heard the news on the weekend. And I'm

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Speaker 1: a long term Optic customer, and when Trevor mentioned that yesterday,

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Speaker 1: I thought on how hard that is? So I just

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Speaker 1: googled it and it's effectively just google credit report ban.

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Speaker 1: There are three credit providing agents or credit reporting agencies

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Speaker 1: in Australia that they all sound like characters from sci

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Speaker 1: fi movies as equal facts. As you've just mentioned, There's

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Speaker 1: illi On and Experim is the other one, and those

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Speaker 1: are the three companies that effectively anybody who if you

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Speaker 1: apply for credit, a credit card or after pay or

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Speaker 1: anything like that, those companies will go to to Experience

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Speaker 1: or early On or Equifax and check you out to

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Speaker 1: make sure that you're good to repay effectively. So the

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Speaker 1: good thing is they all talk together, as I discovered yesterday.

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Speaker 1: So if you just google it up credit report ban,

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Speaker 1: go to one of those websites that Equifax, illly On

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Speaker 1: or Experim directly, and there'll be a link on there

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Speaker 1: saying place a ban on my credit. So effectively, what

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Speaker 1: it does is it stops anybody, including yourself, from obtaining credit.

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Speaker 1: You can then obviously go and unban yourself down the

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Speaker 1: track if you do need to apply for some credit.

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Speaker 1: But if you I think, if you're pretty high risk,

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Speaker 1: because I felt I was, that's the way to do.

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Speaker 1: It took about five minutes. And as I say, they

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Speaker 1: all talk to each other, so if you do one,

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Speaker 1: they will then report that to the other two. If

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Speaker 1: you really really paranoid like I am, I mean, it

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Speaker 1: goes with the territory working there, then then you can

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Speaker 1: go to the three individual reporting agencies and make sure

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Speaker 1: you ban your credit. But I think if you're a

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Speaker 1: high risker, I think it's probably a good idea because.

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Speaker 2: This is the this is the fear, isn't it that

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Speaker 2: years from now someone can get a credit card in

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Speaker 2: your name? Yeah?

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Speaker 1: Absolutely, And I mean a few years back, when I

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Speaker 1: was applying for a mortgage, I discovered there that I

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Speaker 1: actually had two identities out there in that credit reporting world,

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Speaker 1: a different middle name. According to the credit reporting agencies,

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Speaker 1: it was me. I looked at the history, Yeah, that's

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Speaker 1: definitely me. And that was a bit mess to get

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Speaker 1: that cleaned up. So you just don't know what's going

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Speaker 1: out there and who's using your name?

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Speaker 2: Wow, because Ryan knows your middle named, what do.

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Speaker 1: You call it?

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Speaker 2: I can't say. Well, Mike, thank you very much. Will

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Speaker 2: I look forward to seeing you at work when you

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Speaker 2: come out of your little bunker.

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Speaker 1: I've been a rare help to you. Now you've been

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Speaker 1: a great help.

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Speaker 2: Thank you great help. Well, that's that's quite easy because

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Speaker 2: that's the only thing, pretty much the only thing you

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Speaker 2: can do is watch out for emails that are trying

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Speaker 2: to scam you. And I have to said yesterday, don't

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Speaker 2: cliny click on any links. They will not send you

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Speaker 2: anything with a link to it. So if you've got that,

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Speaker 2: that's a scam.