1 00:00:00,080 --> 00:00:02,920 Speaker 1: But joining me on the line right now is Tourism 2 00:00:02,960 --> 00:00:05,560 Speaker 1: Top End General Manager Glenn Hindley. Good morning to you. 3 00:00:05,640 --> 00:00:09,400 Speaker 1: Glenn Atty, Good morning, yeah, really well, sorry we're running late. 4 00:00:09,440 --> 00:00:11,600 Speaker 1: We had the Chief Minister in just talking us through 5 00:00:11,640 --> 00:00:15,239 Speaker 1: some of these changes that have been announced today. When 6 00:00:15,240 --> 00:00:18,400 Speaker 1: it comes to that additional measure of safety, I guess 7 00:00:18,440 --> 00:00:21,599 Speaker 1: you'd say, as the border is open and Ozzie's hopefully 8 00:00:21,720 --> 00:00:26,560 Speaker 1: start to travel a little more freely. But we also 9 00:00:26,680 --> 00:00:30,520 Speaker 1: know of course that these another round of tourism vouchers 10 00:00:30,560 --> 00:00:33,280 Speaker 1: come into play. I believe at eight o'clock tonight. 11 00:00:34,360 --> 00:00:37,720 Speaker 2: Yeah, today's to day that we get to help territory 12 00:00:37,760 --> 00:00:40,720 Speaker 2: businesses keep more territories that work in the tourism industry 13 00:00:40,760 --> 00:00:45,000 Speaker 2: and a job by having a subsidized holiday, which is great. 14 00:00:45,000 --> 00:00:47,560 Speaker 2: So at eight o'clock tonight there will be first round 15 00:00:47,600 --> 00:00:51,400 Speaker 2: twelve thousand vouchers will be put up for grabs and 16 00:00:51,400 --> 00:00:54,640 Speaker 2: that's on Territory Voucher dot NT dot gov dot AU. 17 00:00:55,160 --> 00:00:58,960 Speaker 2: And then with that, similar to round one where there 18 00:00:59,080 --> 00:01:01,279 Speaker 2: was over five point two million dollars put forward by 19 00:01:01,280 --> 00:01:04,560 Speaker 2: a government that was matched by territorians, so over ten 20 00:01:04,560 --> 00:01:07,759 Speaker 2: million dollars were spent across the territory, which was terrific 21 00:01:08,360 --> 00:01:10,479 Speaker 2: and certainly went a long way to helping. Like I said, 22 00:01:10,560 --> 00:01:14,440 Speaker 2: small businesses and territorians keep their jobs in a desperate 23 00:01:14,440 --> 00:01:16,880 Speaker 2: time of need by having a holiday. 24 00:01:17,040 --> 00:01:19,800 Speaker 1: It's had a big impact, hasn't it. It has really 25 00:01:19,840 --> 00:01:22,120 Speaker 1: been a good thing those vouchers, the first rounds, the 26 00:01:22,120 --> 00:01:27,080 Speaker 1: first round of vouchers. I mean you still I would 27 00:01:27,080 --> 00:01:30,000 Speaker 1: imagine that the tourism industry is still finding it pretty tough, 28 00:01:30,200 --> 00:01:32,559 Speaker 1: considering the fact that we usually have millions of people 29 00:01:32,640 --> 00:01:34,839 Speaker 1: crossing the border to come and visit the territory. 30 00:01:36,160 --> 00:01:38,720 Speaker 2: Absolutely, Katie, it's a really great point. It came at 31 00:01:38,720 --> 00:01:41,280 Speaker 2: a point there where businesses were closed and it was 32 00:01:41,280 --> 00:01:43,600 Speaker 2: a good way to get people out and about and 33 00:01:43,640 --> 00:01:46,920 Speaker 2: to get business open. That said, I was in an 34 00:01:47,000 --> 00:01:50,680 Speaker 2: all day seminar with different associations and businesses last Friday, 35 00:01:51,040 --> 00:01:54,560 Speaker 2: and from a tourism perspective, many of our businesses still 36 00:01:54,880 --> 00:01:58,280 Speaker 2: haven't seen any real customers. They've seen the vouchers, which 37 00:01:58,280 --> 00:02:01,080 Speaker 2: has been able to keep them partially operational at about 38 00:02:01,080 --> 00:02:03,520 Speaker 2: thirty percent of what they work, which is great. That 39 00:02:03,600 --> 00:02:05,560 Speaker 2: means they're able to pay the bills, keep the lights on, 40 00:02:05,720 --> 00:02:08,560 Speaker 2: keep some staff employed, which has been terrific, and now 41 00:02:08,600 --> 00:02:11,400 Speaker 2: we're going into an unknown space, which is of course 42 00:02:11,400 --> 00:02:14,320 Speaker 2: the wet season where normally a lot of locals here 43 00:02:14,440 --> 00:02:17,119 Speaker 2: might head into state for Christmas New Year or head 44 00:02:17,200 --> 00:02:19,799 Speaker 2: to Bali, and we know that the Balley Entaireland options 45 00:02:19,800 --> 00:02:22,320 Speaker 2: aren't available. So this is a really good option for 46 00:02:22,360 --> 00:02:24,840 Speaker 2: people to be able to support those businesses that have 47 00:02:24,919 --> 00:02:28,800 Speaker 2: done extraordinarily hard. And when we talk about the numbers there, 48 00:02:29,040 --> 00:02:32,959 Speaker 2: our tourism industry employs one in eight people, one in 49 00:02:33,000 --> 00:02:36,120 Speaker 2: eight territories employed in tourism nationally, that's one in fourteen 50 00:02:36,880 --> 00:02:39,160 Speaker 2: for the economy. Last year it was a two point 51 00:02:39,160 --> 00:02:41,960 Speaker 2: four billion so when ten million dollars was raised out 52 00:02:41,960 --> 00:02:44,799 Speaker 2: around one ten million dollars doesn't go a long way 53 00:02:44,800 --> 00:02:47,359 Speaker 2: to filling that ten point four billion dollar hole. Yeah, 54 00:02:47,360 --> 00:02:49,680 Speaker 2: and tourism provides for the Northern territory. 55 00:02:49,760 --> 00:02:52,399 Speaker 1: Glenn talk us through how this second round is going 56 00:02:52,400 --> 00:02:55,320 Speaker 1: to work, because I know that first round, well they 57 00:02:55,440 --> 00:02:59,440 Speaker 1: went pretty fast. Lots of people missed out, Yeah, a. 58 00:02:59,480 --> 00:03:02,560 Speaker 2: Number of learning and it was really really popular. So 59 00:03:02,600 --> 00:03:04,639 Speaker 2: what happened last time? That was at midnight, so now 60 00:03:04,639 --> 00:03:07,760 Speaker 2: it's at eight o'clock tonight that that'll come online Territory 61 00:03:07,840 --> 00:03:10,760 Speaker 2: Vouchers dot NT, dot go dot au and then people 62 00:03:10,760 --> 00:03:14,639 Speaker 2: will find out within twenty four hours after whether they've 63 00:03:14,680 --> 00:03:17,079 Speaker 2: got a voucher. Now, the first round will come out 64 00:03:17,120 --> 00:03:19,880 Speaker 2: on Wednesday of vouchers, there'll be another round on Thursday, 65 00:03:20,040 --> 00:03:22,880 Speaker 2: and there'll be another release on Monday. This is because 66 00:03:22,919 --> 00:03:25,880 Speaker 2: we want everyone to have the best experience they possibly can. 67 00:03:26,280 --> 00:03:28,880 Speaker 2: Last time, we had twenty six thousand vouchers becoming available 68 00:03:28,919 --> 00:03:31,200 Speaker 2: at one time in the middle of school holidays. And 69 00:03:31,240 --> 00:03:33,639 Speaker 2: when you've got twenty six thousand people trying to redeem 70 00:03:33,680 --> 00:03:38,120 Speaker 2: their vouchers the next day, it was it exceeded everyone's 71 00:03:38,160 --> 00:03:40,520 Speaker 2: expectations for help popular it would be, so I think 72 00:03:40,520 --> 00:03:43,000 Speaker 2: the lessons learn't there. So first round is the two 73 00:03:43,040 --> 00:03:45,120 Speaker 2: hundred dollars ourcher stands as last time. So if you 74 00:03:45,160 --> 00:03:47,280 Speaker 2: were lucky to get about your last time, you know 75 00:03:47,360 --> 00:03:49,480 Speaker 2: how that operates and you can go and do that again. 76 00:03:49,680 --> 00:03:52,520 Speaker 2: Or you heard how your friends and family use their voucher. 77 00:03:52,600 --> 00:03:54,640 Speaker 2: You saw that you can do that and let's effectively 78 00:03:54,920 --> 00:03:58,800 Speaker 2: go online to tourism top end dot com dou or 79 00:03:58,840 --> 00:04:01,800 Speaker 2: you can go to the Catherine Visitor Information Center. We 80 00:04:01,840 --> 00:04:05,160 Speaker 2: will come into the century even better with that voucher. 81 00:04:05,440 --> 00:04:08,000 Speaker 2: Now there's a second part to these vouchers, which is 82 00:04:08,040 --> 00:04:11,040 Speaker 2: called the bonus claim. Now this is new. This is 83 00:04:11,080 --> 00:04:14,920 Speaker 2: that if you travel within the one itinery four hundred 84 00:04:15,000 --> 00:04:18,240 Speaker 2: kilometers or more away from your permanent place of residence, 85 00:04:18,720 --> 00:04:23,240 Speaker 2: you can claim back through the Focus Tourism NTEE an 86 00:04:23,279 --> 00:04:27,360 Speaker 2: additional bonus home of two hundred dollars. So a couple 87 00:04:27,040 --> 00:04:30,240 Speaker 2: of little important steps here, because some people go hang 88 00:04:30,279 --> 00:04:32,919 Speaker 2: on the sect. That sounds a bit confusing, and you 89 00:04:33,000 --> 00:04:35,880 Speaker 2: do need to be careful when you book that itinery, 90 00:04:36,120 --> 00:04:41,360 Speaker 2: the initial itinery. The sequential order of that the itinery 91 00:04:41,480 --> 00:04:46,040 Speaker 2: is that experiences amount to four hundred kilometers before you 92 00:04:46,160 --> 00:04:49,360 Speaker 2: head for home wherever you live in the territory. If 93 00:04:49,360 --> 00:04:52,840 Speaker 2: you're four hundred klometers away from that last point, a 94 00:04:52,960 --> 00:04:56,760 Speaker 2: last experience, then you can apply back to that important 95 00:04:56,800 --> 00:04:59,600 Speaker 2: part here. When you make your initial booking, you have 96 00:04:59,720 --> 00:05:04,200 Speaker 2: seven days to register. That you have seven days to 97 00:05:04,279 --> 00:05:07,560 Speaker 2: register after you make the booking, regardless when you travel. 98 00:05:07,560 --> 00:05:08,960 Speaker 2: So I'm going to say this again. Sorry, I think 99 00:05:08,960 --> 00:05:09,440 Speaker 2: I confuse. 100 00:05:09,640 --> 00:05:10,440 Speaker 1: That's right. 101 00:05:10,560 --> 00:05:12,920 Speaker 2: Don't get booking with us if you make the booking 102 00:05:12,960 --> 00:05:16,560 Speaker 2: with us on Friday, for example, and your travel is 103 00:05:16,600 --> 00:05:18,640 Speaker 2: not till January because these are valid up until the 104 00:05:18,680 --> 00:05:20,680 Speaker 2: end of January. So you make the booking on Friday 105 00:05:20,920 --> 00:05:24,640 Speaker 2: through the Center and you're traveling in January, and it 106 00:05:24,640 --> 00:05:26,600 Speaker 2: will be for more than four hundred dollars of f 107 00:05:26,600 --> 00:05:32,200 Speaker 2: one hundred kilometers. You need to have registered for the 108 00:05:32,240 --> 00:05:36,000 Speaker 2: bonus claim within seven days of making the booking, so 109 00:05:36,120 --> 00:05:38,960 Speaker 2: by Friday week you need to have gone online and said, 110 00:05:39,200 --> 00:05:42,520 Speaker 2: here's the itinery I booked at Tourism top Ends. I 111 00:05:42,600 --> 00:05:45,920 Speaker 2: believe it travels more than four hundred kilometers and then 112 00:05:45,960 --> 00:05:49,479 Speaker 2: they'll confirm that back and then when you travel in January, 113 00:05:50,120 --> 00:05:54,680 Speaker 2: you have seven days upon coming back to have to 114 00:05:54,720 --> 00:05:57,240 Speaker 2: apply put in to make the final pass for that 115 00:05:57,360 --> 00:05:58,000 Speaker 2: bonus claim. 116 00:05:58,080 --> 00:05:59,880 Speaker 1: And Glen, we will make sure that we are di 117 00:06:00,040 --> 00:06:03,600 Speaker 1: wreck people to the Territory Voucher dot NT dot gov 118 00:06:03,600 --> 00:06:06,560 Speaker 1: dot AU website and also encourage people to go to 119 00:06:06,600 --> 00:06:09,960 Speaker 1: Tourism top End or Tourism Central Australia's website or also 120 00:06:10,000 --> 00:06:15,279 Speaker 1: the Catherine Visitor Information Central website. Isn't it so that 121 00:06:15,320 --> 00:06:17,760 Speaker 1: everybody's able to work out exactly what they need to 122 00:06:17,800 --> 00:06:20,880 Speaker 1: do so they can spend that money and support our 123 00:06:20,960 --> 00:06:25,560 Speaker 1: wonderful tourism operators, Glenn, just very quickly before we wrap up. 124 00:06:25,839 --> 00:06:27,800 Speaker 1: As I mentioned right at the start of the interview, 125 00:06:28,120 --> 00:06:30,320 Speaker 1: the Chief Minister has been out this morning and made 126 00:06:30,360 --> 00:06:35,159 Speaker 1: those announcements in regard to people obviously going into two 127 00:06:35,160 --> 00:06:38,880 Speaker 1: different locations. They are announcing that in coming weeks they 128 00:06:38,920 --> 00:06:41,159 Speaker 1: are going to set up a system in the Northern 129 00:06:41,240 --> 00:06:44,599 Speaker 1: Territory for that contact tracing, so people will have to 130 00:06:44,640 --> 00:06:47,200 Speaker 1: hand over or will have to sort of log their details. 131 00:06:47,640 --> 00:06:50,200 Speaker 1: Is this going to be a good thing for tourism 132 00:06:50,200 --> 00:06:53,760 Speaker 1: in the Northern Territory in terms of really keeping those 133 00:06:53,760 --> 00:06:54,920 Speaker 1: additional safeguards. 134 00:06:56,040 --> 00:06:58,440 Speaker 2: Oh, absolutely, Kat, We've been calling on this for a while. 135 00:06:58,600 --> 00:07:00,279 Speaker 2: What we need is that we need something that I 136 00:07:00,320 --> 00:07:02,159 Speaker 2: think the sooner the better that we can put this 137 00:07:02,240 --> 00:07:05,520 Speaker 2: in place, and something that is easy and practical put 138 00:07:05,520 --> 00:07:10,200 Speaker 2: in place by government because our staff, our community, they 139 00:07:10,240 --> 00:07:13,720 Speaker 2: want that comfort and our tourists want that comfort. So 140 00:07:13,800 --> 00:07:15,920 Speaker 2: to know that if they walk into a place that 141 00:07:16,120 --> 00:07:18,440 Speaker 2: if I'm in the unfortunate event that we have to 142 00:07:18,480 --> 00:07:22,280 Speaker 2: expect someone was coughing in that space and created that 143 00:07:22,360 --> 00:07:25,960 Speaker 2: alarm that we know immediately who to call and to 144 00:07:26,320 --> 00:07:28,920 Speaker 2: be able to trace that and track that room quickly. 145 00:07:29,160 --> 00:07:31,320 Speaker 2: So from a tourism perspective. We've got a number of 146 00:07:31,400 --> 00:07:33,760 Speaker 2: tourism operators who have already had to go and find 147 00:07:33,800 --> 00:07:36,520 Speaker 2: who have found their own programs. We've been running workshops 148 00:07:36,560 --> 00:07:39,400 Speaker 2: with our tourism sector at the moment to what does 149 00:07:39,440 --> 00:07:42,440 Speaker 2: a Q register check in check our process look like. 150 00:07:42,760 --> 00:07:46,560 Speaker 2: But the second part's really important too, the secure the 151 00:07:46,800 --> 00:07:50,000 Speaker 2: cure keeping of that database of who was in your 152 00:07:50,000 --> 00:07:53,040 Speaker 2: business for the last twenty eight days. It's really important 153 00:07:53,320 --> 00:07:55,920 Speaker 2: that businesses think about that process because there's a lot 154 00:07:55,960 --> 00:07:57,920 Speaker 2: of people that are out to hack everything these days, 155 00:07:58,160 --> 00:08:00,080 Speaker 2: and I want to make sure that the government puts 156 00:08:00,120 --> 00:08:03,680 Speaker 2: forward a process that it gives safety to the customers 157 00:08:03,720 --> 00:08:06,080 Speaker 2: and gets safety to the businesses who are holding that 158 00:08:06,520 --> 00:08:08,600 Speaker 2: data on behalf of government. 159 00:08:08,800 --> 00:08:12,960 Speaker 1: Yeah, one hundred, I totally agree with that sentiment, Glenn. 160 00:08:13,400 --> 00:08:15,040 Speaker 1: We are going to have to leave it. They're always 161 00:08:15,040 --> 00:08:16,760 Speaker 1: good to catch up with you. Thank you so much 162 00:08:16,760 --> 00:08:17,600 Speaker 1: for your time today. 163 00:08:18,680 --> 00:08:21,040 Speaker 2: Thank you very much. About two eight o'clock, everybody, get on. 164 00:08:21,000 --> 00:08:23,320 Speaker 1: Board, get on board. Good on you, Glenn. Thank you. 165 00:08:23,920 --> 00:08:26,960 Speaker 1: That is Tourism top end general manager there, Glenn Hinley, 166 00:08:27,120 --> 00:08:28,920 Speaker 1: and we will make sure that we share that link 167 00:08:28,960 --> 00:08:31,360 Speaker 1: as well and give you a bit more detail throughout 168 00:08:31,440 --> 00:08:31,840 Speaker 1: the morning,