WEBVTT - MINI: Pasty Positivity

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<v Speaker 1>Christ Yeah, welcome friends to the Christian O'Connell show podcast.

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<v Speaker 1>Yesterday we were reminded our sales basically that Patsy is

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<v Speaker 1>a serial complainer. Even a day well, even on a

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<v Speaker 1>day off sick on Monday, managed to read off three

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<v Speaker 1>complaints and day off sick where she apparently couldn't hear

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<v Speaker 1>a thing, still managed to read off not one or two,

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<v Speaker 1>but three people to email. No, you're quite right, we

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<v Speaker 1>don't know, because there's a natural way of you being

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<v Speaker 1>in the world. So yes, I said, why don't you

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<v Speaker 1>balance it out and fire off three notes of praise?

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<v Speaker 1>And you did that, Yesterda. I've got the notes you

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<v Speaker 1>sent off here, these lovely emails you sent to three

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<v Speaker 1>different organizations. And if you're a k Patsy, ok, if

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<v Speaker 1>I read these out, was it hard to do? You know?

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<v Speaker 1>You know what?

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<v Speaker 2>Check?

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<v Speaker 3>It was actually quite cathartic. I felt very good with

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<v Speaker 3>myself at the end of the day.

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<v Speaker 1>All right, tell me about Emma as a champion.

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<v Speaker 3>Oh, Emma, Emma works at our local council. And I

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<v Speaker 3>did cop a parking fine a Christmas.

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<v Speaker 1>So you haven't paid it? Well special treatment.

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<v Speaker 3>I was in Chris's car and so Okay, let me.

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<v Speaker 1>Just cut to the chase and this The email begins.

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<v Speaker 1>This WILLI, these are quite she did enough. Lay it

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<v Speaker 1>on thick Joe. This is how it opens mail at

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<v Speaker 1>Wyndham VIC dot God, that are you question? Someone's just

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<v Speaker 1>gonna let get this today, Willie Wonka. No Hello. By

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<v Speaker 1>the way, Willy Wonka said it best when he exclaimed,

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<v Speaker 1>and so shines of good deed in a weary world.

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<v Speaker 2>On my favorite line.

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<v Speaker 1>I wanted to reach how and compliment one of your

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<v Speaker 1>phone operators, Emma, whom I had the pleasure of talking

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<v Speaker 1>to you today. Mine was a barking infringement inquiry and

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<v Speaker 1>she must get these sorts of issues on a daily basis.

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<v Speaker 1>But was very diligent and patient and got to the

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<v Speaker 1>bottom of my issue subtast I don't want to pay it.

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<v Speaker 2>No, it wasn't the case at.

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<v Speaker 1>All with the Wyndham City Australia's biggest growth corridor. Oh

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<v Speaker 1>you didn't know it's a silicon valley.

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<v Speaker 3>No, it is absolutely it is our municipality.

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<v Speaker 1>Is it safe vans with people like Emma? Correct wham

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<v Speaker 1>your strategy.

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<v Speaker 2>It is yep.

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<v Speaker 3>Out West is the country's biggest growth corridor, has been

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<v Speaker 3>for a number of years.

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<v Speaker 1>Okay, have you passed on my thanks, Patrician Newman. And

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<v Speaker 1>then we go to another one. A word of appreciation

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<v Speaker 1>service at the reject shop dot com dot au.

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<v Speaker 2>Oh that's my new favorite shop.

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<v Speaker 1>Hi there, I just want to take no no movie

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<v Speaker 1>quote for them. They didn't get her off a parking fine,

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<v Speaker 1>Hi there, I just wanted to take time out of

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<v Speaker 1>my day. Oh no, we're all busy.

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<v Speaker 3>We're all busy, and you know that this is how

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<v Speaker 3>important is.

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<v Speaker 1>Just want to be a hi there, just want to

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<v Speaker 1>take time of my day to highlight one of the

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<v Speaker 1>employees and commend the customer service. I visited your Signo's

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<v Speaker 1>store in Whereabit Senate store streets in Whereby around twelve

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<v Speaker 1>pm today and the young checkout operator was very cheerful

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<v Speaker 1>and help me with a Trio scrub dad.

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<v Speaker 2>I couldn't find them.

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<v Speaker 1>I couldn't find them. A bargain of my and fourteen dollars.

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<v Speaker 3>For the pack three jack for fourteen bucks.

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<v Speaker 1>That is good. In fact, he has served me before

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<v Speaker 1>and as a lovely.

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<v Speaker 2>Demeanor he does.

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<v Speaker 1>Gorgeous young missus Robinson, cheerful graduate.

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<v Speaker 2>Yeah, you're a sweet young man.

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<v Speaker 1>Kid, anyway, I wanted to say, you are lucky to

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<v Speaker 1>have him. I'd love to have him around my property

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<v Speaker 1>right day, Petrina knew. And then we get to this one,

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<v Speaker 1>the big, great lovely He met the brief exactly and

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<v Speaker 1>they're all relatable. These are everyday experiences that any one

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<v Speaker 1>of our listeners could be going. Yah, I know what

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<v Speaker 1>that's like. I'm buying a scrub daddy, I'm trying to

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<v Speaker 1>get off a parking fine. And then we go to

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<v Speaker 1>one of the premiere hotels in Melbourne where Patsy is

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<v Speaker 1>barely a day she's not there, brown nosing Andre the manager.

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<v Speaker 1>Well there we go. Andre, who is a great friend

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<v Speaker 1>of the bort of this show, is loving. We love

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<v Speaker 1>going there right and me just get my nose deeper

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<v Speaker 1>up your BACKSIZEI air Andre, hoping you and your family

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<v Speaker 1>had lovely Christmas and New Year. The hotel is bustling,

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<v Speaker 1>yes amid the tennis and just says here amid the

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<v Speaker 1>Tennis Open. Even though we're doing a big thing within

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<v Speaker 1>the a which they paid a fortune to be show

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<v Speaker 1>shed with.

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<v Speaker 2>All the players are staying there.

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<v Speaker 1>Christian has challenged me to write three males of praise today.

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<v Speaker 1>The Cone if I had my way, you never from

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<v Speaker 1>me again. That's next time. I want a free slap

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<v Speaker 1>up lunches today, that's a great opportunity to thank you

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<v Speaker 1>for our recent stay mates. Rates felt like a home

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<v Speaker 1>away from home, and I wanted to particularly highlight here

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<v Speaker 1>we go a whole letter.

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<v Speaker 2>Absolutely, it feels like.

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<v Speaker 1>An oscar speech. Jeffrey for valet parking my car again,

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<v Speaker 1>so real, so relatable, but putting text.

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<v Speaker 3>He's like the big head hauncher of the Asia Pacific.

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<v Speaker 3>And I turned up and here he is doing the car.

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<v Speaker 1>Put the Asia Pacific car. He's the ma another one

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<v Speaker 1>he emails a Pacific.

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<v Speaker 3>It's like Andre's boss. And he was just like one

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<v Speaker 3>of the commoners in the cars.

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<v Speaker 1>So the commonis did the cars. I thought that was

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<v Speaker 1>very for valet parking my car. I couldn't believe my

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<v Speaker 1>eyes when I saw your Pacific Asia vice president put

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<v Speaker 1>in brackets working cars him. How did you.

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<v Speaker 2>Meet him? Add of lunch there before?

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<v Speaker 1>God, I don't Jeffrey parking cars? Stop it. Jeffrey just

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<v Speaker 1>like one of the commoners. Yeah, one of the old

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<v Speaker 1>mumblies to do this. What about Katrina for being so

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<v Speaker 1>bright and cagey showing us to our table and recommending

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<v Speaker 1>some activities for the day.

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<v Speaker 2>She was very sweet.

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<v Speaker 1>Let's go to the Spa. Angel. Angel in the Spa

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<v Speaker 1>for the most incredible.

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<v Speaker 2>She was brilliant. Julian who Julian the maintenance boy. Julian, No,

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<v Speaker 2>he saved my life.

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<v Speaker 1>Ju Julian who rescued my wedding ring from the faucet

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<v Speaker 1>at the train? A couple of more prosecco at lunch?

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<v Speaker 1>Were you trying to get the wedding ring offs? You

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<v Speaker 1>can go back and see that boy Jeffrey and the car.

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<v Speaker 3>Already my engagement ring went down the plug. I thought

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<v Speaker 3>I lost it forever, mate.

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<v Speaker 1>Julian, Julian rescue my wedding from the four They when

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<v Speaker 1>they wave you off, they would just go.

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<v Speaker 2>Oh, thank god.

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<v Speaker 1>There's at least six people involved in maintaining your overnights.

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<v Speaker 1>You've got the se Asia Regional BB Get out this

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<v Speaker 1>is coming now, Parker Car please only roasted on that show.

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<v Speaker 1>I know you'll pass my ths onto the team. Thank you,

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<v Speaker 1>and they're just not between a newman. Please call me Patsy.

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<v Speaker 1>Well Patsy and enjoyed your notes of praise. Is back

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<v Speaker 1>next week. This is a regular thing now, patsy Okay.

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<v Speaker 1>Next week you're listening to the Question of Carl's Show

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<v Speaker 1>podcast