Speaker 1: Christ Yeah, welcome friends to the Christian O'Connell show podcast.
Speaker 1: Yesterday we were reminded our sales basically that Patsy is
Speaker 1: a serial complainer. Even a day well, even on a
Speaker 1: day off sick on Monday, managed to read off three
Speaker 1: complaints and day off sick where she apparently couldn't hear
Speaker 1: a thing, still managed to read off not one or two,
Speaker 1: but three people to email. No, you're quite right, we
Speaker 1: don't know, because there's a natural way of you being
Speaker 1: in the world. So yes, I said, why don't you
Speaker 1: balance it out and fire off three notes of praise?
Speaker 1: And you did that, Yesterda. I've got the notes you
Speaker 1: sent off here, these lovely emails you sent to three
Speaker 1: different organizations. And if you're a k Patsy, ok, if
Speaker 1: I read these out, was it hard to do? You know?
Speaker 1: You know what?
Speaker 2: Check?
Speaker 3: It was actually quite cathartic. I felt very good with
Speaker 3: myself at the end of the day.
Speaker 1: All right, tell me about Emma as a champion.
Speaker 3: Oh, Emma, Emma works at our local council. And I
Speaker 3: did cop a parking fine a Christmas.
Speaker 1: So you haven't paid it? Well special treatment.
Speaker 3: I was in Chris's car and so Okay, let me.
Speaker 1: Just cut to the chase and this The email begins.
Speaker 1: This WILLI, these are quite she did enough. Lay it
Speaker 1: on thick Joe. This is how it opens mail at
Speaker 1: Wyndham VIC dot God, that are you question? Someone's just
Speaker 1: gonna let get this today, Willie Wonka. No Hello. By
Speaker 1: the way, Willy Wonka said it best when he exclaimed,
Speaker 1: and so shines of good deed in a weary world.
Speaker 2: On my favorite line.
Speaker 1: I wanted to reach how and compliment one of your
Speaker 1: phone operators, Emma, whom I had the pleasure of talking
Speaker 1: to you today. Mine was a barking infringement inquiry and
Speaker 1: she must get these sorts of issues on a daily basis.
Speaker 1: But was very diligent and patient and got to the
Speaker 1: bottom of my issue subtast I don't want to pay it.
Speaker 2: No, it wasn't the case at.
Speaker 1: All with the Wyndham City Australia's biggest growth corridor. Oh
Speaker 1: you didn't know it's a silicon valley.
Speaker 3: No, it is absolutely it is our municipality.
Speaker 1: Is it safe vans with people like Emma? Correct wham
Speaker 1: your strategy.
Speaker 2: It is yep.
Speaker 3: Out West is the country's biggest growth corridor, has been
Speaker 3: for a number of years.
Speaker 1: Okay, have you passed on my thanks, Patrician Newman. And
Speaker 1: then we go to another one. A word of appreciation
Speaker 1: service at the reject shop dot com dot au.
Speaker 2: Oh that's my new favorite shop.
Speaker 1: Hi there, I just want to take no no movie
Speaker 1: quote for them. They didn't get her off a parking fine,
Speaker 1: Hi there, I just wanted to take time out of
Speaker 1: my day. Oh no, we're all busy.
Speaker 3: We're all busy, and you know that this is how
Speaker 3: important is.
Speaker 1: Just want to be a hi there, just want to
Speaker 1: take time of my day to highlight one of the
Speaker 1: employees and commend the customer service. I visited your Signo's
Speaker 1: store in Whereabit Senate store streets in Whereby around twelve
Speaker 1: pm today and the young checkout operator was very cheerful
Speaker 1: and help me with a Trio scrub dad.
Speaker 2: I couldn't find them.
Speaker 1: I couldn't find them. A bargain of my and fourteen dollars.
Speaker 3: For the pack three jack for fourteen bucks.
Speaker 1: That is good. In fact, he has served me before
Speaker 1: and as a lovely.
Speaker 2: Demeanor he does.
Speaker 1: Gorgeous young missus Robinson, cheerful graduate.
Speaker 2: Yeah, you're a sweet young man.
Speaker 1: Kid, anyway, I wanted to say, you are lucky to
Speaker 1: have him. I'd love to have him around my property
Speaker 1: right day, Petrina knew. And then we get to this one,
Speaker 1: the big, great lovely He met the brief exactly and
Speaker 1: they're all relatable. These are everyday experiences that any one
Speaker 1: of our listeners could be going. Yah, I know what
Speaker 1: that's like. I'm buying a scrub daddy, I'm trying to
Speaker 1: get off a parking fine. And then we go to
Speaker 1: one of the premiere hotels in Melbourne where Patsy is
Speaker 1: barely a day she's not there, brown nosing Andre the manager.
Speaker 1: Well there we go. Andre, who is a great friend
Speaker 1: of the bort of this show, is loving. We love
Speaker 1: going there right and me just get my nose deeper
Speaker 1: up your BACKSIZEI air Andre, hoping you and your family
Speaker 1: had lovely Christmas and New Year. The hotel is bustling,
Speaker 1: yes amid the tennis and just says here amid the
Speaker 1: Tennis Open. Even though we're doing a big thing within
Speaker 1: the a which they paid a fortune to be show
Speaker 1: shed with.
Speaker 2: All the players are staying there.
Speaker 1: Christian has challenged me to write three males of praise today.
Speaker 1: The Cone if I had my way, you never from
Speaker 1: me again. That's next time. I want a free slap
Speaker 1: up lunches today, that's a great opportunity to thank you
Speaker 1: for our recent stay mates. Rates felt like a home
Speaker 1: away from home, and I wanted to particularly highlight here
Speaker 1: we go a whole letter.
Speaker 2: Absolutely, it feels like.
Speaker 1: An oscar speech. Jeffrey for valet parking my car again,
Speaker 1: so real, so relatable, but putting text.
Speaker 3: He's like the big head hauncher of the Asia Pacific.
Speaker 3: And I turned up and here he is doing the car.
Speaker 1: Put the Asia Pacific car. He's the ma another one
Speaker 1: he emails a Pacific.
Speaker 3: It's like Andre's boss. And he was just like one
Speaker 3: of the commoners in the cars.
Speaker 1: So the commonis did the cars. I thought that was
Speaker 1: very for valet parking my car. I couldn't believe my
Speaker 1: eyes when I saw your Pacific Asia vice president put
Speaker 1: in brackets working cars him. How did you.
Speaker 2: Meet him? Add of lunch there before?
Speaker 1: God, I don't Jeffrey parking cars? Stop it. Jeffrey just
Speaker 1: like one of the commoners. Yeah, one of the old
Speaker 1: mumblies to do this. What about Katrina for being so
Speaker 1: bright and cagey showing us to our table and recommending
Speaker 1: some activities for the day.
Speaker 2: She was very sweet.
Speaker 1: Let's go to the Spa. Angel. Angel in the Spa
Speaker 1: for the most incredible.
Speaker 2: She was brilliant. Julian who Julian the maintenance boy. Julian, No,
Speaker 2: he saved my life.
Speaker 1: Ju Julian who rescued my wedding ring from the faucet
Speaker 1: at the train? A couple of more prosecco at lunch?
Speaker 1: Were you trying to get the wedding ring offs? You
Speaker 1: can go back and see that boy Jeffrey and the car.
Speaker 3: Already my engagement ring went down the plug. I thought
Speaker 3: I lost it forever, mate.
Speaker 1: Julian, Julian rescue my wedding from the four They when
Speaker 1: they wave you off, they would just go.
Speaker 2: Oh, thank god.
Speaker 1: There's at least six people involved in maintaining your overnights.
Speaker 1: You've got the se Asia Regional BB Get out this
Speaker 1: is coming now, Parker Car please only roasted on that show.
Speaker 1: I know you'll pass my ths onto the team. Thank you,
Speaker 1: and they're just not between a newman. Please call me Patsy.
Speaker 1: Well Patsy and enjoyed your notes of praise. Is back
Speaker 1: next week. This is a regular thing now, patsy Okay.
Speaker 1: Next week you're listening to the Question of Carl's Show
Speaker 1: podcast