1 00:00:00,120 --> 00:00:03,000 Speaker 1: A lot of different reactions to the government's announcement on 2 00:00:03,080 --> 00:00:07,280 Speaker 1: Monday about alcohol restrictions across the Northern Territory and the 3 00:00:07,280 --> 00:00:09,920 Speaker 1: three hundred million dollars which is set to be invested 4 00:00:09,920 --> 00:00:11,560 Speaker 1: on various programs in. 5 00:00:11,480 --> 00:00:12,280 Speaker 2: The Red Center. 6 00:00:12,360 --> 00:00:15,040 Speaker 1: That is the two point fifty that was announced earlier 7 00:00:15,040 --> 00:00:17,800 Speaker 1: in the week and an additional forty eight million dollars 8 00:00:17,840 --> 00:00:20,520 Speaker 1: which had been announced last year. Now joining me on 9 00:00:20,560 --> 00:00:24,280 Speaker 1: the show is the Police Association President Paul McHugh. 10 00:00:24,360 --> 00:00:25,119 Speaker 2: Good morning to you. 11 00:00:25,160 --> 00:00:27,160 Speaker 3: Paul, Good morning Katie. 12 00:00:27,440 --> 00:00:27,680 Speaker 1: Paul. 13 00:00:27,720 --> 00:00:28,400 Speaker 2: What was your. 14 00:00:28,280 --> 00:00:30,840 Speaker 1: Reaction to the announcement earlier in the week when the 15 00:00:30,840 --> 00:00:34,240 Speaker 1: Northern Territory government sort of finally came forward and said 16 00:00:34,320 --> 00:00:36,640 Speaker 1: that as of Tuesday next week they're going to be 17 00:00:36,640 --> 00:00:40,519 Speaker 1: introducing that legislation to Parliament and there will be blanket 18 00:00:40,560 --> 00:00:43,600 Speaker 1: bans on alcohol again. Yeah. 19 00:00:43,640 --> 00:00:46,920 Speaker 3: Obviously we've been calling for these types of restrictions to 20 00:00:47,000 --> 00:00:50,320 Speaker 3: return up, certainly on the back of the statistics that 21 00:00:50,400 --> 00:00:52,720 Speaker 3: blew out in the latter part of last year, and 22 00:00:52,760 --> 00:00:56,480 Speaker 3: certainly the feedback from our members is the cessation of 23 00:00:56,480 --> 00:01:00,400 Speaker 3: that Stronger Futures legislation led to an enormous amount or 24 00:01:00,440 --> 00:01:05,039 Speaker 3: volumes of alcohol in our community. So certainly we welcome 25 00:01:05,080 --> 00:01:08,039 Speaker 3: the announcement around the return of those restrictions. Obviously that 26 00:01:08,120 --> 00:01:13,440 Speaker 3: legislation going through Parliament, hopefully in the coming sittings, and 27 00:01:13,520 --> 00:01:15,560 Speaker 3: then we'll see what that looks like. But certainly the 28 00:01:15,560 --> 00:01:19,039 Speaker 3: feedback from our members is they're pleas without announcement, albeit 29 00:01:19,720 --> 00:01:21,480 Speaker 3: albeit it took a long time to get there. 30 00:01:21,760 --> 00:01:24,640 Speaker 1: Those statistics, you know, they were shocking what you see 31 00:01:24,840 --> 00:01:27,360 Speaker 1: in the Darrell Anderson report. I'm sure that you've had 32 00:01:27,400 --> 00:01:29,440 Speaker 1: a look through it, Paul, and I'm sure that probably 33 00:01:29,800 --> 00:01:32,600 Speaker 1: a lot of those stats to the Northern Territories police 34 00:01:32,600 --> 00:01:34,160 Speaker 1: officers are unsurprising. 35 00:01:35,560 --> 00:01:37,560 Speaker 3: No, they're not. And of course the impact of some 36 00:01:37,600 --> 00:01:40,600 Speaker 3: of those statistics, I mean they're enormous figures when you 37 00:01:40,640 --> 00:01:43,120 Speaker 3: talk about you know, in the twelve months to the 38 00:01:43,200 --> 00:01:46,160 Speaker 3: end of last year, nearly twenty three percent of the 39 00:01:46,200 --> 00:01:50,400 Speaker 3: population of our springs had been subjected to an assault, 40 00:01:50,480 --> 00:01:53,920 Speaker 3: in an alcohol related assault, domestic violence or sexual assault. 41 00:01:53,960 --> 00:01:56,559 Speaker 3: I mean, they are huge numbers, nearly six thousand people 42 00:01:57,440 --> 00:02:00,520 Speaker 3: subject of a crime, and of course the flow on 43 00:02:00,560 --> 00:02:03,440 Speaker 3: of that is the impact of policing and other frontline services. 44 00:02:03,440 --> 00:02:06,920 Speaker 3: But our members have, you know, the workload for them 45 00:02:07,000 --> 00:02:09,240 Speaker 3: has just simply went through the roof lash year to 46 00:02:09,320 --> 00:02:14,880 Speaker 3: unsustainable levels. So terrible statistics and no doubt the catalyst 47 00:02:14,960 --> 00:02:16,920 Speaker 3: for some change now, Paul. 48 00:02:16,760 --> 00:02:19,240 Speaker 1: From what you are being told by officers on the 49 00:02:19,280 --> 00:02:22,240 Speaker 1: ground when it comes now to resourcing, because you know, 50 00:02:22,280 --> 00:02:24,600 Speaker 1: obviously you and I spoke last week as well about 51 00:02:24,639 --> 00:02:28,239 Speaker 1: the resourcing in Central Australia. There is that additional surge 52 00:02:28,240 --> 00:02:31,000 Speaker 1: of police there, the Chief Ministers making it very clear 53 00:02:31,120 --> 00:02:34,400 Speaker 1: she wants that surge to stay in the Red Center. 54 00:02:34,520 --> 00:02:36,480 Speaker 1: But what do you think that's going to mean for 55 00:02:36,520 --> 00:02:38,040 Speaker 1: the rest of the Northern Territory. 56 00:02:39,520 --> 00:02:42,320 Speaker 3: Well, without recruiting the additional people, of course, it leave 57 00:02:42,400 --> 00:02:45,080 Speaker 3: shortfalls in other key areas, and of course we know 58 00:02:45,200 --> 00:02:47,760 Speaker 3: our Springs has been the focus, but we know, you know, 59 00:02:47,800 --> 00:02:50,840 Speaker 3: there's certainly other areas within the territory that flare up 60 00:02:50,840 --> 00:02:52,960 Speaker 3: from time to time, and there's also just the standard 61 00:02:53,000 --> 00:02:57,000 Speaker 3: requirements to service the community of the Northern Territory, both 62 00:02:57,080 --> 00:03:01,160 Speaker 3: Darwin and other regional remote areas. You know, without recruiting 63 00:03:01,200 --> 00:03:05,280 Speaker 3: those additional numbers to cover off on that statement from 64 00:03:05,480 --> 00:03:08,920 Speaker 3: the Chief Minister that those people, those additional members will remain, 65 00:03:10,200 --> 00:03:13,399 Speaker 3: you are essentially robbing paid to pay Paul, and it's 66 00:03:13,400 --> 00:03:16,440 Speaker 3: not sustainable. And I think the other thing, Katie, through 67 00:03:16,480 --> 00:03:18,760 Speaker 3: these announcements, through the two hundred and fifty million that 68 00:03:18,840 --> 00:03:22,800 Speaker 3: was announced, very little in there for policing from what 69 00:03:22,880 --> 00:03:26,040 Speaker 3: we can see, and of course the forteen the four 70 00:03:26,080 --> 00:03:29,600 Speaker 3: aene point two million that was announced earlier. We talks 71 00:03:29,639 --> 00:03:33,120 Speaker 3: about how visibility police and law enforcement operations, but we 72 00:03:33,160 --> 00:03:36,440 Speaker 3: don't really know what that actually means. They also talk 73 00:03:36,480 --> 00:03:39,960 Speaker 3: about liqual licensing compliance inspectors. Now we don't even know 74 00:03:40,040 --> 00:03:42,840 Speaker 3: how many of those you know, there are out there 75 00:03:42,920 --> 00:03:45,920 Speaker 3: alone what that means for policing, So very little money 76 00:03:45,920 --> 00:03:46,920 Speaker 3: for police by the look of it. 77 00:03:47,080 --> 00:03:49,240 Speaker 1: Yeah, that was going to be my next question because 78 00:03:49,240 --> 00:03:53,280 Speaker 1: obviously we'd seen that there has been this major funding 79 00:03:53,280 --> 00:03:56,560 Speaker 1: announcement two hundred and fifty million dollars announced earlier in 80 00:03:56,600 --> 00:03:58,600 Speaker 1: the week, on top of funding which had already been 81 00:03:58,640 --> 00:04:00,000 Speaker 1: promised to Central Australia. 82 00:04:00,120 --> 00:04:02,960 Speaker 2: So Paul, has any of that been earmarked. 83 00:04:02,480 --> 00:04:05,560 Speaker 1: For additional police or for resourcing for the Northern Territory 84 00:04:05,600 --> 00:04:07,120 Speaker 1: police from what you can gather. 85 00:04:07,880 --> 00:04:10,440 Speaker 3: No, No, nothing at all as far as we can gather. 86 00:04:10,520 --> 00:04:13,760 Speaker 3: I think it's purely to keep those numbers down there 87 00:04:13,760 --> 00:04:17,600 Speaker 3: in Alice Springs. We understand through till somewhere in April 88 00:04:18,240 --> 00:04:20,920 Speaker 3: to get through that busy summer period, and of course 89 00:04:20,960 --> 00:04:22,760 Speaker 3: that comes at a cost, so no doubt there'll be 90 00:04:23,200 --> 00:04:27,280 Speaker 3: some money channeled into that resource requirement. But of course 91 00:04:27,440 --> 00:04:29,880 Speaker 3: when you're looking longer term and you're looking at if 92 00:04:29,880 --> 00:04:32,880 Speaker 3: we need forty extra police there for that many months 93 00:04:32,880 --> 00:04:35,320 Speaker 3: of the year, well clearly we're under strength there and 94 00:04:36,040 --> 00:04:38,800 Speaker 3: that investment has to come through the NT government in 95 00:04:38,839 --> 00:04:42,440 Speaker 3: the upcoming budget. I mean, you can't expect police to 96 00:04:42,800 --> 00:04:45,280 Speaker 3: live away from their families for three or four months 97 00:04:45,279 --> 00:04:47,840 Speaker 3: of the year down there in Alice when simply they 98 00:04:47,839 --> 00:04:50,880 Speaker 3: just need to recruit more police. It's quite as simple 99 00:04:50,880 --> 00:04:51,160 Speaker 3: as that. 100 00:04:51,240 --> 00:04:54,080 Speaker 1: Paul. Let's talk about that budget because we know that 101 00:04:54,160 --> 00:04:56,400 Speaker 1: the last time you and I spoke was around this time, 102 00:04:56,400 --> 00:05:00,360 Speaker 1: actually last week, and at the time the Northern Territory 103 00:05:00,440 --> 00:05:05,080 Speaker 1: Police Minister had been photographed holding a budget paper for consideration, 104 00:05:05,279 --> 00:05:07,880 Speaker 1: is what she'd said. I don't think you'd seen that 105 00:05:07,880 --> 00:05:09,839 Speaker 1: fight at that point in time. I'm assuming that you 106 00:05:09,920 --> 00:05:12,840 Speaker 1: have since then. Have you had discussions with the police 107 00:05:12,880 --> 00:05:16,359 Speaker 1: minister since then? And is the police force looking like 108 00:05:16,400 --> 00:05:18,080 Speaker 1: it's going to get a budget cut? 109 00:05:20,080 --> 00:05:23,400 Speaker 3: Look, I have spoken with the Minister. Obviously, you know 110 00:05:23,520 --> 00:05:27,440 Speaker 3: she advises that obviously they review documents from various departments 111 00:05:27,440 --> 00:05:30,200 Speaker 3: from time to time. That one sent shivers through the 112 00:05:30,200 --> 00:05:32,560 Speaker 3: spines of our members. I can tell you when you're 113 00:05:32,560 --> 00:05:37,520 Speaker 3: talking about reducing frontline services when they are already you know, 114 00:05:38,800 --> 00:05:41,520 Speaker 3: bare bones as we speak. You know, we're struggling to 115 00:05:41,520 --> 00:05:45,440 Speaker 3: fill the numbers now. So but we are assured that 116 00:05:45,160 --> 00:05:47,719 Speaker 3: that did not proceed. We are assured there'll be no 117 00:05:47,720 --> 00:05:51,040 Speaker 3: no cuts in the coming year or two. But of course, 118 00:05:51,360 --> 00:05:54,680 Speaker 3: with the pressure on the budget, you know, we never 119 00:05:54,720 --> 00:05:57,440 Speaker 3: know what's around the corner. But certainly our understanding is 120 00:05:57,480 --> 00:05:59,080 Speaker 3: there will not be cuts to the front line. 121 00:05:59,200 --> 00:06:03,040 Speaker 1: Paul, I know that the Northern Territory Police Association. I've 122 00:06:03,040 --> 00:06:06,160 Speaker 1: actually obtained a copy of a survey that is currently 123 00:06:06,200 --> 00:06:07,920 Speaker 1: being conducted by the association. 124 00:06:08,040 --> 00:06:10,440 Speaker 2: Now my understanding is that it is in. 125 00:06:10,400 --> 00:06:14,480 Speaker 1: Relation to the wage freeze or the pay for our 126 00:06:14,520 --> 00:06:15,680 Speaker 1: Northern Territory police. 127 00:06:15,720 --> 00:06:17,240 Speaker 2: There's five questions in there. 128 00:06:18,120 --> 00:06:20,159 Speaker 1: One of them do you believe there are enough police 129 00:06:20,200 --> 00:06:24,360 Speaker 1: to do what is being asked of you? The next 130 00:06:24,360 --> 00:06:26,360 Speaker 1: one is how do you rate the current morale? The 131 00:06:26,400 --> 00:06:28,679 Speaker 1: third one how do you feel or do you feel 132 00:06:28,680 --> 00:06:31,200 Speaker 1: supported by the Northern Territory government in your role as 133 00:06:31,200 --> 00:06:34,880 Speaker 1: the Northern Territory Police Officer? The fourth, do you support 134 00:06:34,880 --> 00:06:37,440 Speaker 1: a work to rule approach in support of our campaign 135 00:06:37,440 --> 00:06:40,240 Speaker 1: for a new consent agreement? And the fifth have you 136 00:06:40,320 --> 00:06:44,159 Speaker 1: considered an exit strategy from the Northern Territory Police Force 137 00:06:44,240 --> 00:06:46,920 Speaker 1: at any time in the last six to twelve months now? 138 00:06:46,920 --> 00:06:49,200 Speaker 1: I'm assuming that this has gone out to all of 139 00:06:49,240 --> 00:06:52,320 Speaker 1: the Association members, is that correct? 140 00:06:53,440 --> 00:06:57,839 Speaker 3: Yeah, that's right, Katie. That was distributed yesterday. And know, 141 00:06:57,960 --> 00:07:01,000 Speaker 3: certainly on the back of those two reasons essentially for 142 00:07:01,080 --> 00:07:03,880 Speaker 3: pushing out that survey, and one we did undertake a 143 00:07:03,920 --> 00:07:06,760 Speaker 3: survey last year as you know, and a couple of 144 00:07:06,760 --> 00:07:10,200 Speaker 3: those questions you've just mentioned appear from that survey last year, 145 00:07:10,240 --> 00:07:12,720 Speaker 3: so it's important to get on the back of that 146 00:07:12,840 --> 00:07:15,239 Speaker 3: increased workload, on the back of some of the comments 147 00:07:15,280 --> 00:07:18,200 Speaker 3: made recently in the public. You know, we have a 148 00:07:18,200 --> 00:07:20,280 Speaker 3: lot of feedback on those issues and it's important to 149 00:07:20,280 --> 00:07:23,160 Speaker 3: get up to day data on those statistics. And then 150 00:07:23,200 --> 00:07:26,640 Speaker 3: the other ones, of course relate to the frustration our 151 00:07:26,640 --> 00:07:30,360 Speaker 3: members are feeling and the feeling of lack of support 152 00:07:30,840 --> 00:07:33,760 Speaker 3: from government when they haven't come to the table with 153 00:07:34,120 --> 00:07:37,360 Speaker 3: a pay deal yet that we find satisfactory for the 154 00:07:37,400 --> 00:07:39,720 Speaker 3: work that they've done on behalf of the government the 155 00:07:39,720 --> 00:07:43,600 Speaker 3: community in the last few years. So they're frustrated. And 156 00:07:43,680 --> 00:07:47,119 Speaker 3: quite clearly, we've had nelly quarter of the entire police 157 00:07:47,200 --> 00:07:49,800 Speaker 3: force respond to that survey in less than twenty four hours. 158 00:07:51,000 --> 00:07:55,240 Speaker 3: And yet we've had well over four hundred responses to 159 00:07:55,280 --> 00:07:58,120 Speaker 3: that survey and we only pushed it out a midday yesterday, 160 00:07:58,240 --> 00:07:58,960 Speaker 3: So more. 161 00:07:58,800 --> 00:08:01,760 Speaker 2: Than four hundred sponsors in that period of time. 162 00:08:02,840 --> 00:08:05,640 Speaker 3: Yeah, I think we're three hundred in the first three hours. 163 00:08:05,680 --> 00:08:10,720 Speaker 3: So you can sense the frustration of our membership. And 164 00:08:10,760 --> 00:08:13,360 Speaker 3: whilst I won't go into specific results to ship because 165 00:08:13,360 --> 00:08:16,640 Speaker 3: obviously the survey is still open, certainly the trends are 166 00:08:16,680 --> 00:08:20,480 Speaker 3: damning and you know the government will need to listen 167 00:08:20,520 --> 00:08:23,000 Speaker 3: to some of the results of this survey because our 168 00:08:23,000 --> 00:08:24,680 Speaker 3: members are fed up with waiting. 169 00:08:24,880 --> 00:08:28,560 Speaker 1: Goodness, mate, So well over four hundred responses in that 170 00:08:28,600 --> 00:08:32,480 Speaker 1: period of time, Paul, are you getting a bit of 171 00:08:32,480 --> 00:08:37,400 Speaker 1: a feel for how police officers are feeling very frustrated. 172 00:08:37,440 --> 00:08:42,240 Speaker 3: I mean they have been waiting patiently, we're negotiations for 173 00:08:42,640 --> 00:08:44,800 Speaker 3: over twelve months. They haven't had a pay rise for 174 00:08:44,840 --> 00:08:48,920 Speaker 3: eighteen months, all at a time when they continually turn 175 00:08:49,000 --> 00:08:53,160 Speaker 3: up to work under resourced, they do whatever they need 176 00:08:53,200 --> 00:08:56,120 Speaker 3: to do on behalf of the government. They pack up 177 00:08:56,160 --> 00:08:59,320 Speaker 3: stumps at short notice, move to Alice Springs, they are 178 00:08:59,360 --> 00:09:03,199 Speaker 3: deployed across the entire territory and yet there's no recognition 179 00:09:03,240 --> 00:09:07,160 Speaker 3: in a payoffer yet that warrants that extra workload. And 180 00:09:07,200 --> 00:09:10,160 Speaker 3: I mean they are frustrated. The senses that they are 181 00:09:10,160 --> 00:09:11,840 Speaker 3: frustrated and they are ready to take action. 182 00:09:12,200 --> 00:09:14,600 Speaker 1: Paul. One of the things that is asked in that 183 00:09:14,760 --> 00:09:17,120 Speaker 1: survey that I do you may not be prepared to 184 00:09:17,160 --> 00:09:19,559 Speaker 1: give me any further involve at this point, but one 185 00:09:19,600 --> 00:09:22,120 Speaker 1: of those questions is has you have you considered an 186 00:09:22,160 --> 00:09:25,680 Speaker 1: exit strategy from the Northern Territory Police Force at any 187 00:09:25,679 --> 00:09:30,720 Speaker 1: time in the last six to twelve months. Do you 188 00:09:30,840 --> 00:09:33,760 Speaker 1: look are you able to tell us whether there has 189 00:09:33,880 --> 00:09:36,800 Speaker 1: been much feedback from that question as to whether. 190 00:09:36,640 --> 00:09:37,400 Speaker 2: People are. 191 00:09:38,880 --> 00:09:41,480 Speaker 3: I think you know certainly your feedback even before the surveys, 192 00:09:41,520 --> 00:09:43,720 Speaker 3: there are a lot of people that have been considering 193 00:09:43,760 --> 00:09:46,680 Speaker 3: their options around their career with the NT Police and 194 00:09:46,720 --> 00:09:49,040 Speaker 3: I think you look at the attrition rate that has 195 00:09:49,080 --> 00:09:51,480 Speaker 3: been sitting over ten percent for the last two or 196 00:09:51,480 --> 00:09:54,320 Speaker 3: three years, certainly one of the highest in the country. 197 00:09:54,960 --> 00:09:57,840 Speaker 3: So it was really important for us to understand, you know, 198 00:09:57,840 --> 00:10:01,480 Speaker 3: whilst those people have already exited, it's actually really important 199 00:10:01,480 --> 00:10:03,880 Speaker 3: to understand just how many are still in the job 200 00:10:04,280 --> 00:10:06,720 Speaker 3: who are considering leaving and what we can do to 201 00:10:06,800 --> 00:10:08,680 Speaker 3: maybe change out. And we've said for a long time 202 00:10:08,760 --> 00:10:12,520 Speaker 3: the investment has to be with the current members and 203 00:10:12,559 --> 00:10:16,720 Speaker 3: trying to keep those members. Now that question is really important, 204 00:10:16,800 --> 00:10:20,280 Speaker 3: and certainly indications earlier that there are a large portion 205 00:10:20,360 --> 00:10:23,840 Speaker 3: of people that have considered that exit strategy, but we're 206 00:10:23,840 --> 00:10:25,679 Speaker 3: obviously still waiting for those stats to coming in. 207 00:10:25,800 --> 00:10:27,800 Speaker 1: Yeah, Paul, when are you expecting that you're going to 208 00:10:27,840 --> 00:10:30,480 Speaker 1: have those final numbers and all of those stats gathered 209 00:10:30,480 --> 00:10:32,600 Speaker 1: and what's the plan with them? Yeah. 210 00:10:32,600 --> 00:10:36,880 Speaker 3: Look, obviously the surveys home for two weeks open yesterday 211 00:10:36,920 --> 00:10:39,720 Speaker 3: and so it'll be a fortnight from now that we'll 212 00:10:39,760 --> 00:10:44,760 Speaker 3: have some concrete results. But certainly that will dictate the 213 00:10:44,760 --> 00:10:47,400 Speaker 3: next phase of our campaign in relation to the pay deal. 214 00:10:48,080 --> 00:10:50,360 Speaker 3: We're certainly hoping and obviously no one wants to see 215 00:10:50,360 --> 00:10:53,720 Speaker 3: police take action, work to rule and those sorts of things, 216 00:10:53,720 --> 00:10:55,840 Speaker 3: but certainly the message is coming through loud and clear 217 00:10:55,880 --> 00:10:57,280 Speaker 3: that our members are prepared to do that. 218 00:10:57,440 --> 00:10:57,680 Speaker 2: Wow. 219 00:10:58,000 --> 00:11:00,360 Speaker 1: I mean that's a pretty big call, and I think 220 00:11:00,400 --> 00:11:02,760 Speaker 1: the people would be really quite worried if we're in 221 00:11:02,800 --> 00:11:06,040 Speaker 1: a situation where that had to happen. Yeah. 222 00:11:06,040 --> 00:11:08,440 Speaker 3: Look, and you certainly want to reassure the public and 223 00:11:08,480 --> 00:11:11,040 Speaker 3: this is the case in any of these sorts of actions. 224 00:11:11,480 --> 00:11:13,480 Speaker 3: You know that there will still be a response and 225 00:11:13,520 --> 00:11:15,360 Speaker 3: police will still be there to help them in their 226 00:11:15,400 --> 00:11:19,080 Speaker 3: time of need. But you know, it's certainly quite clear 227 00:11:19,080 --> 00:11:21,600 Speaker 3: that our members are sick of waiting and they've done 228 00:11:21,720 --> 00:11:23,240 Speaker 3: enough for this government and they want to see a 229 00:11:23,480 --> 00:11:25,160 Speaker 3: deal on the table that's worth considering. 230 00:11:25,400 --> 00:11:25,600 Speaker 2: Well. 231 00:11:25,679 --> 00:11:29,440 Speaker 1: Police Association President Paul mchue appreciate your time this morning. 232 00:11:29,480 --> 00:11:32,480 Speaker 1: As always, no doubt we'll talk once that two weeks 233 00:11:32,559 --> 00:11:34,280 Speaker 1: is up to find out a little bit more detail 234 00:11:34,320 --> 00:11:35,480 Speaker 1: about the survey results. 235 00:11:36,480 --> 00:11:38,320 Speaker 3: Absolutely, Katie, no problem. 236 00:11:38,040 --> 00:11:40,040 Speaker 2: Thank you, thanks very much for your time this morning. 237 00:11:40,880 --> 00:11:41,600 Speaker 3: Good one itch is