1 00:00:00,480 --> 00:00:01,520 Speaker 1: Jonesy and Amanda. 2 00:00:01,520 --> 00:00:06,040 Speaker 2: In the mornings, after I left work here, I went 3 00:00:06,120 --> 00:00:10,080 Speaker 2: to my coals, the different coals, this time in Sylvania, 4 00:00:10,440 --> 00:00:12,719 Speaker 2: just to do some more shopping, but also I'm curious 5 00:00:12,720 --> 00:00:14,840 Speaker 2: about the toilet paper thing. I wanted to see because 6 00:00:15,200 --> 00:00:18,720 Speaker 2: the coals in Sylvania it's got a wall of duney paper. 7 00:00:19,040 --> 00:00:21,000 Speaker 2: I know that because I used to shop there quite regularly. 8 00:00:21,040 --> 00:00:23,720 Speaker 2: It's got two rows and I thought, surely that will 9 00:00:23,720 --> 00:00:27,760 Speaker 2: have toilet paper and completely empty. Even those flashable wipe 10 00:00:27,760 --> 00:00:30,240 Speaker 2: things were going and I said, of went, well, that's strange, 11 00:00:30,240 --> 00:00:32,559 Speaker 2: isn't it. So I had to get petrol on my motorbike. 12 00:00:32,600 --> 00:00:35,839 Speaker 2: Stopped at the petrol station in the corner. There's about 13 00:00:35,960 --> 00:00:40,320 Speaker 2: six packs of thirty toilet rolls wrapped in you know, 14 00:00:40,479 --> 00:00:42,720 Speaker 2: those quid and love your Bums packs. I went, ah, 15 00:00:42,840 --> 00:00:44,800 Speaker 2: good's this and the lady said, yeah, they just came in. 16 00:00:44,840 --> 00:00:46,120 Speaker 2: I said, can I buy one of those? 17 00:00:46,240 --> 00:00:46,720 Speaker 1: How many? 18 00:00:47,080 --> 00:00:49,400 Speaker 2: There was about six of them in there. 19 00:00:49,280 --> 00:00:50,680 Speaker 1: But how many? 20 00:00:51,320 --> 00:00:51,880 Speaker 2: Six of them? 21 00:00:52,200 --> 00:00:54,240 Speaker 1: And I'd never normally buy thirty, would you? 22 00:00:54,440 --> 00:00:56,080 Speaker 2: But that's all that was the only option I had 23 00:00:56,120 --> 00:00:58,520 Speaker 2: to buy. And you know, I'm not like Moro on them. 24 00:00:58,880 --> 00:01:00,600 Speaker 2: Was going to take the whole lot. I just took 25 00:01:00,680 --> 00:01:02,680 Speaker 2: one pack. And also I was on my motorbike, So. 26 00:01:03,360 --> 00:01:04,679 Speaker 1: Did you put it on the back of your bike? 27 00:01:04,840 --> 00:01:06,920 Speaker 2: Yeah, And there's no way I would have ever bought 28 00:01:06,959 --> 00:01:09,080 Speaker 2: toilet paper from a service station and I walked out 29 00:01:09,080 --> 00:01:10,319 Speaker 2: with it over my head like. 30 00:01:10,240 --> 00:01:13,039 Speaker 1: I just like a trophy. I was once over with 31 00:01:13,080 --> 00:01:15,600 Speaker 1: you at the Macquarie Center and a guy went past 32 00:01:15,640 --> 00:01:17,520 Speaker 1: and he had some toilet paper in a shopping trot 33 00:01:17,560 --> 00:01:17,840 Speaker 1: and you go. 34 00:01:19,560 --> 00:01:21,840 Speaker 2: What are you doing? What do you know? You know something? 35 00:01:21,840 --> 00:01:25,040 Speaker 1: Because normally it's embarrassing. Now it's a badge of wealth. 36 00:01:25,120 --> 00:01:26,120 Speaker 2: That's strange, isn't it. 37 00:01:26,400 --> 00:01:29,200 Speaker 1: Well. I read an article last night in the Guardian 38 00:01:29,280 --> 00:01:33,480 Speaker 1: newspaper as to why we do it because everyone's saying 39 00:01:33,680 --> 00:01:36,800 Speaker 1: people are idiots doing this, but there's a psychology behind it. 40 00:01:37,160 --> 00:01:40,839 Speaker 1: Behavioral scientists have written this article say, starting with why 41 00:01:40,880 --> 00:01:44,880 Speaker 1: toilet paper because it's seen as an essential product without 42 00:01:44,959 --> 00:01:47,400 Speaker 1: any ready substitute, sort of ripping up the phone book 43 00:01:47,840 --> 00:01:50,120 Speaker 1: and says, imagine if the water utility told you they 44 00:01:50,120 --> 00:01:52,760 Speaker 1: were cutting off water in your neighborhood for an undetermined period, 45 00:01:53,000 --> 00:01:55,280 Speaker 1: you'd there'd be a surge in water tank sales. People 46 00:01:55,280 --> 00:01:57,360 Speaker 1: would be filling up buckets, all that kind of stuff. 47 00:01:57,520 --> 00:02:00,520 Speaker 1: Toilet paper is easily stockpiled, It doesn't deterior it's something 48 00:02:00,520 --> 00:02:04,160 Speaker 1: you will eventually use. Also, we have had a really 49 00:02:04,200 --> 00:02:08,440 Speaker 1: traumatic start to the year, so we feel powerless. Buying 50 00:02:08,480 --> 00:02:11,320 Speaker 1: toilet paper is an action that people can take now. 51 00:02:11,680 --> 00:02:15,160 Speaker 1: The media, particularly social media, has made people feel helpless 52 00:02:15,160 --> 00:02:18,840 Speaker 1: about the imminent arrival of coronavirus. So the virus has 53 00:02:18,840 --> 00:02:22,239 Speaker 1: all the characteristics that make it scary. It's novel, it's invisible, 54 00:02:22,480 --> 00:02:26,720 Speaker 1: we have no control. We're involuntarily exposed to the risk. 55 00:02:26,760 --> 00:02:30,840 Speaker 1: It makes us feel dread. We are personally vulnerable. So 56 00:02:31,600 --> 00:02:33,800 Speaker 1: while there is some guidance on what we can do 57 00:02:33,840 --> 00:02:36,960 Speaker 1: about washing our hands, the media constantly reminds us of 58 00:02:37,040 --> 00:02:40,760 Speaker 1: the relentless path that this disease is virus is forging 59 00:02:40,800 --> 00:02:44,680 Speaker 1: towards us. So buying toilet paper, says say these behavioral 60 00:02:44,720 --> 00:02:47,840 Speaker 1: scientists alleviate some of the anxiety and helps us feel 61 00:02:47,840 --> 00:02:51,200 Speaker 1: that we're gaining control. But why we stop piling, That's 62 00:02:51,240 --> 00:02:54,320 Speaker 1: what they're saying. And well, looking at social media, seeing 63 00:02:54,400 --> 00:02:58,040 Speaker 1: image after image of empty shelves signals to us that 64 00:02:58,120 --> 00:03:01,840 Speaker 1: this is a very important issue. The supermarket shelf sends 65 00:03:01,880 --> 00:03:05,400 Speaker 1: its own signals. Toilet paper is bulky when you remove it. 66 00:03:05,480 --> 00:03:08,280 Speaker 1: When there's packs of twenty and they're removed, the shells 67 00:03:08,280 --> 00:03:12,240 Speaker 1: look empty, and this triggers perceptions of scarcity. We are 68 00:03:12,320 --> 00:03:17,280 Speaker 1: programmed to respond to images of scarcity. Humans are finally 69 00:03:17,280 --> 00:03:20,840 Speaker 1: attuned to mourishing. Also what everyone else is doing, Even subconsciously, 70 00:03:21,320 --> 00:03:24,080 Speaker 1: most of us use what other people do as a 71 00:03:24,120 --> 00:03:27,560 Speaker 1: mental shortcut to decide what's appropriate behavior. If we're on shore, 72 00:03:28,040 --> 00:03:32,160 Speaker 1: so we see people st stockpiling toilet paper, that's always 73 00:03:32,160 --> 00:03:34,600 Speaker 1: seeing at the moment on our news, social media, in 74 00:03:34,639 --> 00:03:37,400 Speaker 1: the shops, our natural reaction is to do the same. 75 00:03:38,280 --> 00:03:42,440 Speaker 1: It's the same principle of social proof when you judge risk. 76 00:03:43,080 --> 00:03:45,080 Speaker 1: If you hear an alarm go off, the first thing 77 00:03:45,120 --> 00:03:46,720 Speaker 1: people will do is look around to see what others 78 00:03:46,720 --> 00:03:49,640 Speaker 1: are doing to decide if we need to take it seriously. 79 00:03:50,000 --> 00:03:53,200 Speaker 1: And everyone then reacts as they see other people reacting. So, 80 00:03:53,480 --> 00:03:57,120 Speaker 1: with experts and governments telling us about pandemic preparedness, we 81 00:03:57,200 --> 00:04:00,280 Speaker 1: need to be prepared. There's a widespread message that this 82 00:04:00,360 --> 00:04:03,960 Speaker 1: health crisis is coming. We see scarcity, we see other 83 00:04:04,000 --> 00:04:07,720 Speaker 1: people panic buying. Is it any surprise? This article says 84 00:04:07,760 --> 00:04:13,000 Speaker 1: that we start panic buying essentials. Even these behavioral researchers 85 00:04:13,040 --> 00:04:14,960 Speaker 1: who went to the shop to look at it bought 86 00:04:15,040 --> 00:04:19,480 Speaker 1: toilet paper. They said, stockpiling isn't needed, but we still 87 00:04:19,520 --> 00:04:22,320 Speaker 1: have the urge to do it. It's a primal animal 88 00:04:22,520 --> 00:04:25,760 Speaker 1: urge that we're being triggered in this way, and because 89 00:04:25,800 --> 00:04:28,599 Speaker 1: of social media and all of that, for the first time, 90 00:04:28,880 --> 00:04:32,719 Speaker 1: we're being triggered on this global scale. That's why we're 91 00:04:32,720 --> 00:04:33,080 Speaker 1: doing it. 92 00:04:33,120 --> 00:04:35,280 Speaker 2: I know it's this Plenty of coconut water is still available. 93 00:04:35,520 --> 00:04:36,680 Speaker 1: I soak my feet in it. 94 00:04:36,880 --> 00:04:40,599 Speaker 2: That's not running out anytime soon. That's very interesting, isn't it. 95 00:04:40,640 --> 00:04:42,560 Speaker 1: So don't be hard on people if you see them 96 00:04:42,560 --> 00:04:45,480 Speaker 1: do it. They're responding to their basic feelings. 97 00:04:45,480 --> 00:04:48,920 Speaker 2: Look, just by one pack, thirty is enough. I looked 98 00:04:48,920 --> 00:04:50,359 Speaker 2: at that thirty. I don't think I've ever had that 99 00:04:50,400 --> 00:04:52,479 Speaker 2: many rolls of toilet paper in my house ever. Yeah. 100 00:04:52,480 --> 00:04:57,000 Speaker 1: I Quilton loves your capacious bump and voracious bump. 101 00:04:57,200 --> 00:05:01,400 Speaker 2: Jonesy and Amanda morning Year as him