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Speaker 1: Workers relying on the Casuarina Kascom car Park say that

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Speaker 1: they're outraged about the fees being charged in what was

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Speaker 1: previously a free car park. So one man contacted the

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Speaker 1: show yesterday saying his wife and quido job as she

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Speaker 1: was paying sixty dollars a day for parking, which worked

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Speaker 1: out to be about three hundred dollars a week, which

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Speaker 1: he said just wasn't viable on the income that she

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Speaker 1: was getting. Now joining us on the line is Sentinel

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Speaker 1: Property Group CEO Warren Ebbertt. Good morning to you, Warren.

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Speaker 2: Good morning, Katie. I hope it's another beautiful cool day

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Speaker 2: up there in h It.

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Speaker 1: Is very warm, there's no doubt about that. Hash Now, Warren,

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Speaker 1: when were these fees introduced and how much does it

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Speaker 1: cost for parking?

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Speaker 2: Katie? We actually had fleas have been introduced there for

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Speaker 2: some years, but it was an honor system and what

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Speaker 2: we found that a lot of the staff weren't very honest.

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Speaker 2: We've had a two hour parking there for a number

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Speaker 2: of years and people were just ignoring it. But Katie,

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Speaker 2: one thing that they forget is we ye, there was

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Speaker 2: a fair bit of violence up there and we had

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Speaker 2: request from the tenants for better security, so we put

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Speaker 2: in CCTV and fencing, and so we've got to there.

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Speaker 2: But I know that the rates have changed with the government.

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Speaker 2: We're waiting for signage to change. Because we had communicated

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Speaker 2: with all of the tenants there a number of times,

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Speaker 2: let them know what's happening, and normally and then people

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Speaker 2: don't respond and then when it all starts happening, they

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Speaker 2: start complaining about it.

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Speaker 1: So it had always been the plan, or there'd always

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Speaker 1: been a plan that they were going to have to

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Speaker 1: pay for parking, and you reckon you'd communicated that, or

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Speaker 1: certainly Sentinel had communicated that to all all of those

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Speaker 1: those tenants that are in that Tascon building.

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Speaker 2: Numerous times, Katie, And it goes back some years. So

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Speaker 2: there was a number of the tenants paid for a

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Speaker 2: certain number of bays and then all the other parking

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Speaker 2: was a maximum two hours. So all those people are

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Speaker 2: now complaining. What they're acknowledging is that they were just

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Speaker 2: using it all this time and now that they've actually

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Speaker 2: had to pay for something that they don't like it.

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Speaker 2: So it has been like that for years. But we

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Speaker 2: have some of the tenants we have there now, I

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Speaker 2: actually got an email just afternoon at three point fifty

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Speaker 2: three from went to our Casarine Square Center manager Hi Alisa,

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Speaker 2: just wanted to say how much better the car park

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Speaker 2: is with the boomngates working. There are no complaints from

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Speaker 2: our clients, that's for sure. Some of the tenants we

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Speaker 2: have there, the Black Bank, we will know that does NTCAT,

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Speaker 2: who provide services to the public, NT Family Services for

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Speaker 2: domestic violence, and Indigenous Housing head Space which provide mental

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Speaker 2: health services, Steps who provide vacation training for refugees and

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Speaker 2: immigrants so they can integrate into the community. Now, all

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Speaker 2: of those tenants need parking for their clients, and what

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Speaker 2: was happening is they couldn't get it because you had

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Speaker 2: selfish workers whore who think they're entire the free parking

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Speaker 2: all the day.

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Speaker 1: Oh look, I don't know. I don't know if i'd

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Speaker 1: call them selfish workers, Warren. I get the point that

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Speaker 1: you're trying to make. But you know, but at the

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Speaker 1: end of the day, you're talking about, you know, people

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Speaker 1: there that are actually providing those services, you know, so

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Speaker 1: for to call, you know, the wonderful people working at

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Speaker 1: some of those incredible organizations selfish workers, I think they'll

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Speaker 1: be pretty upset to be hearing that. I mean, I

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Speaker 1: get that that you guys are a commercial entity and

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Speaker 1: that you need to provide that parking. There needs to

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Speaker 1: be that parking provided to those to those clients. But

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Speaker 1: I mean, is there any solution that could be found

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Speaker 1: here or is it just simply a matter of Sorry, guys,

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Speaker 1: you're not going to be able to park there anymore.

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Speaker 1: You've got to find a park somewhere else.

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Speaker 2: Well, I don't know what you call people who knew

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Speaker 2: that they were legally parking for years. I don't know

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Speaker 2: what you call a person like that. Anyway, you didn't

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Speaker 2: say the selfish No.

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Speaker 1: Well, look, because the people that have contacted me are actually,

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Speaker 1: you know, like great people that are working in some

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Speaker 1: of those health spaces that are saying, you know, we

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Speaker 1: didn't like at sixty bucks a day, it's an obscene

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Speaker 1: amount of.

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Speaker 2: Money or work. It's not voluntary work they're doing. No,

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Speaker 2: it's not.

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Speaker 1: It's not, but sixty bucks a days insane.

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Speaker 2: Well, yeah, but they don't have to pay it, they

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Speaker 2: don't have to park there. Why don't they catch a bus?

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Speaker 2: Why they get a right for someone else? Maybe there

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Speaker 2: is a limited number of car packs. We can't create

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Speaker 2: any more car parks, so you've got to work out

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Speaker 2: what we do with those limited number. And while I

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Speaker 2: understand it's important for the staff to get the work

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Speaker 2: to provide the services the clients that they have, So

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Speaker 2: we have had people turn up the blood bank to

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Speaker 2: donate blood, so you actually have good people and they

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Speaker 2: can't get a car pack, so they drive off, so

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Speaker 2: there's not a blood supply. Because you've got staff parking

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Speaker 2: there for free when the site has said for years

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Speaker 2: to our maximum parking. And then you've got domestic violence

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Speaker 2: people who need a car pack. You don't think they're

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Speaker 2: in a die need of car pack. You have permanent

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Speaker 2: you have staff parked there all day for f do

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Speaker 2: we actually have We actually have a couple of landlords

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Speaker 2: who pay for parking for their staff. But at the

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Speaker 2: end of the day, even if they want to pay

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Speaker 2: one hundred dollars a day if they wanted to, there

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Speaker 2: are limited number of car parks that we have to

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Speaker 2: manage for the tenants so they can get clients. So

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Speaker 2: I don't know what suggestion people have. What these people

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Speaker 2: are saying is no, we just should all be able

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Speaker 2: to park there for free.

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Speaker 1: Are you worried they might park across the road? Are

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Speaker 1: you worried they might end up parking at Casarina Square?

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Speaker 2: Well, why should they park at Casarina Square? They're there

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Speaker 2: not shopping there.

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Speaker 1: Well I know, but I know there's just nowhere around.

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Speaker 1: So are you worried that that may end up being

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Speaker 1: where they park?

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Speaker 2: No? No, But why is that? We pay our taxes,

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Speaker 2: we pay our rates, we pay all of our taxes.

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Speaker 2: Why is it up to a business to provide free parking?

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Speaker 2: Isn't that what we pay our taxes and rates for

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Speaker 2: for government to do that? Why should we do it?

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Speaker 1: Well, look, I understand you know your side of the argument.

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Speaker 1: You guys are a commercial business, and like you've said,

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Speaker 1: there's is obviously a car park there that you know

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Speaker 1: is meant to provide parking to the clientele that are

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Speaker 1: going into those different organizations you know, I don't know. Yeah,

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Speaker 1: Well this is the thing. I don't have one. That's

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Speaker 1: why I'm asking you.

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Speaker 2: We have one. We have charge a certain amount, and

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Speaker 2: it has to be an amount where where it's uncomfortable

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Speaker 2: for people, where some people say, listen, I'll get my

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Speaker 2: son to drop me off, I'll get my husband, I'll

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Speaker 2: get my wife to drop me off. I will I

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Speaker 2: will share parking with someone. What they've been used to

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Speaker 2: is just everyone, one car, one person, and we have

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Speaker 2: a limited number of car parks. If someone has got

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Speaker 2: a better solution for us, please tell us. But all

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Speaker 2: the solution is don't charge us. So well that doesn't

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Speaker 2: work because the property straight across the road from us

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Speaker 2: is now put in boom gates. So it's you know,

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Speaker 2: when we are not a charity and we give, we

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Speaker 2: give a lot of money the charity, so I don't

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Speaker 2: have people to say, you all, you're in for the money. Now.

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Speaker 2: If we don't make money, we can't reservice, we can't

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Speaker 2: do all these other things. So yes, you have to

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Speaker 2: make you have to make money.

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Speaker 1: Well, look, I don't know, I don't know what. I

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Speaker 1: don't know what the solution is, you know, but I

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Speaker 1: know people are upset, and obviously you know we wanted

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Speaker 1: to provide you. We wanted to provide you the right

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Speaker 1: of replies well or the opportunity to explain it to people,

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Speaker 1: because I think that that's important. Warren, Look, before I

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Speaker 1: let you go, how are things tracking at Casarina Square

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Speaker 1: at the moment? I know that you know that last

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Speaker 1: time we spoke there've been a big drop in some

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Speaker 1: of the issues that we've been seeing around crime and

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Speaker 1: anti social behavior. How is it tracking along?

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Speaker 2: Still getting better every month now? One of our larger

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Speaker 2: tenants there are Two months ago they told us that

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Speaker 2: they have been a tenant there for over forty years

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Speaker 2: and their lowest theft on record was for May this year.

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Speaker 2: Now they've been told us that September this year is

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Speaker 2: now the lowest ever in forty years. Now that's symptomatic

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Speaker 2: of the whole center. We are finding so much better.

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Speaker 2: And I know that the particularly people in the state

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Speaker 2: will complain about sinok Ara government and some of the

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Speaker 2: laws so brought in, but I'll tell you, I think

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Speaker 2: most people in the nt have seen the benefits. And

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Speaker 2: we have another twenty CCTVs coming in to clamp down

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Speaker 2: on anti sexual behavior before it starts, so we couldn't

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Speaker 2: be happier with the way it's gone. And we've actually

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Speaker 2: had some presentations for some queens and politicians to show

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Speaker 2: what we've done and put up facts and figures where

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Speaker 2: the crime was, the type of crime, and what we

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Speaker 2: put in place. And now they are starting to investigate

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Speaker 2: some of that in cans and they've seen the difference.

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Speaker 2: So it's a partnership. Governments can only do so much,

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Speaker 2: but then you have to have a landlord's business owners

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Speaker 2: prepared to take advantage of those. And you know, I'd

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Speaker 2: rather no one get upset. We all dance around the

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Speaker 2: flagpole holding hands, but sometimes you've got to upset people

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Speaker 2: to achieve the results. So as far as the crime

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Speaker 2: is going, we're very very happy and the tenants are

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Speaker 2: absolutely over the moon. And one thing we've seen, Katie,

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Speaker 2: the new Tennessees we're creating with the quarter, we've got

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Speaker 2: a number of local restaurant food operators who twelve months

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Speaker 2: ago were wanting to cut back their operations at CATHERINEA

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Speaker 2: Square now wanting to add additional services because they've seen

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Speaker 2: the crime is reduced so much. Well that is good there,

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Speaker 2: gone really good up there.

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Speaker 1: Yeah, that is good. Use just on the point you've

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Speaker 1: made about you know, like some people obviously having concerns

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Speaker 1: around the Finocchiaro government's legislative changes. So you reckon that

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Speaker 1: those legislative changes for you, like at Casarina Square, for

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Speaker 1: you know, for the owners of Casarina Square. You reckon

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Speaker 1: that those legislative changes have had a positive.

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Speaker 2: Impact without a doubt. One of them is we now

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Speaker 2: have two of our security guards who are licensed to

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Speaker 2: tip out alcohol. Now, if you've got a six pack

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Speaker 2: in your shopping trolley, they don't those that tip them out.

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Speaker 2: That's people who are drinking in public. Now, these just

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Speaker 2: aren't any security guards. I've got to go through all

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Speaker 2: the proper courses how to de escalate everything else. And

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Speaker 2: what's happening now is we're getting those people who want

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Speaker 2: to drink in the car park. They've moved on now.

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Speaker 2: We could not do that under the previous regime. And

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Speaker 2: there's a heap of other things that are happening, and

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Speaker 2: it's you know, we actually have police back at the

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Speaker 2: Kasarina police station. Before there was hardly anyone there. It

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Speaker 2: has been enormous Cadian. Next time I'm up there, we've

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Speaker 2: got a full video on how bad it was and

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Speaker 2: you know, the blood and it wasn't very nice, and

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Speaker 2: how it's changed. So if you have time up there,

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Speaker 2: I'd love to get you and your staff and just

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Speaker 2: sit down with our management at casine Is Square and

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Speaker 2: have a look at it. So you've actually got the

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Speaker 2: facts and figures. It is enormous change.

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Speaker 1: Well, it's good to hear. I mean, it is good

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Speaker 1: to hear, and I think that it's good for everybody

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Speaker 1: to feel like it's safer when you go shopping wherever

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Speaker 1: it is. But Warren, we are going to have to

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Speaker 1: leave it. They're really good to speak to you this morning.

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Speaker 1: I appreciate your time absolutely, Thank you, Thanks so much,