1 00:00:00,920 --> 00:00:03,200 Speaker 1: This is jam Nation with Jones and. 2 00:00:04,480 --> 00:00:08,360 Speaker 2: Kitchen Nightmare is my favorite show and it's a reality 3 00:00:08,360 --> 00:00:11,119 Speaker 2: show where how a kitchen gets fixed up. It's great 4 00:00:11,760 --> 00:00:14,640 Speaker 2: in the paper today reality show made my cafe a 5 00:00:14,760 --> 00:00:17,640 Speaker 2: nightmare And I had a vested interest because I watched 6 00:00:17,640 --> 00:00:20,320 Speaker 2: this episode last week and it goes on to say 7 00:00:20,480 --> 00:00:25,200 Speaker 2: that the Chinese Australian owner was convinced to transfer her 8 00:00:25,280 --> 00:00:27,280 Speaker 2: restaurant into a Lebanese. 9 00:00:26,720 --> 00:00:29,360 Speaker 1: Restaurant, convinced by the production. 10 00:00:29,120 --> 00:00:32,199 Speaker 2: By the production team, but my understanding of it, and 11 00:00:32,280 --> 00:00:35,519 Speaker 2: as I watched the show, the chef there, who was 12 00:00:35,520 --> 00:00:39,199 Speaker 2: of Turkish origin or Middle Eastern origin, was making a 13 00:00:39,280 --> 00:00:42,880 Speaker 2: Taian food, which he wasn't very good at to be honest. 14 00:00:43,120 --> 00:00:47,560 Speaker 2: They had too many items on the menu and he 15 00:00:47,960 --> 00:00:50,920 Speaker 2: couldn't even do a basic spaghetti or a like what's 16 00:00:50,960 --> 00:00:52,880 Speaker 2: that nice? You know that spaghetti they put the prawns 17 00:00:52,920 --> 00:00:55,640 Speaker 2: in and the chili and it's pretty basic. He couldn't 18 00:00:55,640 --> 00:00:58,319 Speaker 2: even do that. So Colin Fassenich has gone in there 19 00:00:58,320 --> 00:01:00,319 Speaker 2: and said, well, you know where are you from. I'm 20 00:01:00,320 --> 00:01:01,840 Speaker 2: from the Middle East. Well one had you do Middle 21 00:01:01,880 --> 00:01:06,160 Speaker 2: Eastern food And it was the problem I would see 22 00:01:06,520 --> 00:01:10,600 Speaker 2: is between the owner of the restaurant, the lady Virginia 23 00:01:10,640 --> 00:01:13,680 Speaker 2: and the chef, they're always fighting. What can you we 24 00:01:13,800 --> 00:01:14,440 Speaker 2: do do? 25 00:01:14,560 --> 00:01:16,600 Speaker 1: I always argue when she doesn't agree with me, I 26 00:01:16,600 --> 00:01:17,400 Speaker 1: doesn't agree with her. 27 00:01:18,520 --> 00:01:21,360 Speaker 2: I'm here to give you my verdict. Right, pastor was 28 00:01:21,400 --> 00:01:24,559 Speaker 2: over cooked, no lemon juice. If you're charge in twenty 29 00:01:24,600 --> 00:01:26,600 Speaker 2: odd dollars for that, that's wrong. 30 00:01:26,720 --> 00:01:31,720 Speaker 1: Yeah, right, yes, Tony. When we bring something back to 31 00:01:31,760 --> 00:01:34,680 Speaker 1: you and tell you that, you say nothing's wrong with it, 32 00:01:34,560 --> 00:01:36,320 Speaker 1: it's nothing wrong with it, nothing wrong with it. 33 00:01:36,440 --> 00:01:38,160 Speaker 2: But now he said it's something wrong. 34 00:01:38,200 --> 00:01:40,800 Speaker 1: I check it. It's all right, okay. So when nothing's 35 00:01:40,800 --> 00:01:43,800 Speaker 1: wrong with it, it's not great. So how are we 36 00:01:43,880 --> 00:01:46,280 Speaker 1: going to build a business if it's not great for 37 00:01:46,400 --> 00:01:49,840 Speaker 1: you're servants? It as well? Yeah, I know. I'll bring 38 00:01:49,920 --> 00:01:52,040 Speaker 1: stuff back and I chuck it. He gets the ships. 39 00:01:52,600 --> 00:01:55,680 Speaker 2: She gets me so angry. I just don't want to 40 00:01:55,680 --> 00:01:55,920 Speaker 2: grow up. 41 00:01:55,920 --> 00:01:58,240 Speaker 1: I put it on the organ. That's what gets me. 42 00:01:58,480 --> 00:02:02,760 Speaker 1: Sort of illegal. But anyway, so there is obviously issues there. 43 00:02:02,800 --> 00:02:05,160 Speaker 1: But what she's saying in the paper today and I 44 00:02:05,200 --> 00:02:07,920 Speaker 1: didn't see the episode, is that she was convinced to 45 00:02:07,920 --> 00:02:10,360 Speaker 1: make the restaurant a Lebanese restaurant and call it cafe. 46 00:02:11,200 --> 00:02:12,360 Speaker 2: She was going, yeah, there's a good idea. 47 00:02:12,400 --> 00:02:13,760 Speaker 1: Now, that's what you do, and the cameras are in 48 00:02:13,800 --> 00:02:16,080 Speaker 1: your face, and seems like a good idea at the time. 49 00:02:16,160 --> 00:02:18,959 Speaker 1: She is now saying that cafe to bully. The name 50 00:02:19,000 --> 00:02:24,919 Speaker 1: of that sort of mocks her Lebanese customers, that they 51 00:02:24,960 --> 00:02:27,160 Speaker 1: sort of feel that she's not taking it seriously and 52 00:02:27,200 --> 00:02:29,560 Speaker 1: they feel slightly mocked by the name. She said that 53 00:02:29,600 --> 00:02:32,080 Speaker 1: she was convinced to move the coffee machine from in 54 00:02:32,120 --> 00:02:34,320 Speaker 1: the front of the business to the back, and so 55 00:02:34,360 --> 00:02:36,480 Speaker 1: people are no longer ordering coffees, and when they order 56 00:02:36,480 --> 00:02:39,560 Speaker 1: a coffee, they'll also order a bacon, an egg roll 57 00:02:39,639 --> 00:02:42,480 Speaker 1: or a muffin. So she's feeling that the business is 58 00:02:42,520 --> 00:02:46,840 Speaker 1: going down the tube, and she's sort of upset that 59 00:02:47,000 --> 00:02:50,120 Speaker 1: the restaurant has taken a Middle Eastern turn when it 60 00:02:50,120 --> 00:02:52,919 Speaker 1: didn't need to. That's what she's saying. I don't know 61 00:02:52,960 --> 00:02:55,320 Speaker 1: because I didn't see the episode, and also TV shows 62 00:02:55,320 --> 00:02:58,359 Speaker 1: one side, she has another story. Maybe the reality is 63 00:02:58,400 --> 00:02:59,040 Speaker 1: somewhere in the middle. 64 00:02:59,200 --> 00:03:00,880 Speaker 2: That's what I like about this show. That there was 65 00:03:00,880 --> 00:03:02,959 Speaker 2: a guy down the South coast with his restaurant and 66 00:03:02,960 --> 00:03:05,880 Speaker 2: he was hoping to get a happy story about his restaurant, 67 00:03:05,880 --> 00:03:08,440 Speaker 2: but his restaurant was terrible. So Colin, this is what 68 00:03:08,520 --> 00:03:12,320 Speaker 2: I like about Colin fastinage and in our business, there's 69 00:03:12,320 --> 00:03:14,560 Speaker 2: an old saying radio consultants used to say to us, 70 00:03:14,639 --> 00:03:17,880 Speaker 2: if you care, they care. Colin Fastenich cares. He's run 71 00:03:18,240 --> 00:03:21,160 Speaker 2: many successful restaurants, and by his own amissions, he's had 72 00:03:21,160 --> 00:03:24,000 Speaker 2: failures as well. But the guy knows the business. And 73 00:03:24,040 --> 00:03:26,640 Speaker 2: when I watched the show, I'm right, I'm invested in 74 00:03:26,680 --> 00:03:29,920 Speaker 2: the show. My take on this particular restaurant is that 75 00:03:29,960 --> 00:03:32,240 Speaker 2: they've got no idea what they're doing. She's not even 76 00:03:32,480 --> 00:03:35,040 Speaker 2: really a proper restaurant owners help. He said. 77 00:03:35,080 --> 00:03:37,240 Speaker 1: She took it over when one of the cousin had 78 00:03:37,240 --> 00:03:38,280 Speaker 1: a heart attack, but she's. 79 00:03:38,600 --> 00:03:40,480 Speaker 2: She's not a chef for anything. And the guy that 80 00:03:40,600 --> 00:03:43,040 Speaker 2: was the head shift seemed to me to be on 81 00:03:43,120 --> 00:03:46,360 Speaker 2: the incompetent side. So as Channel seven have said, six 82 00:03:46,400 --> 00:03:49,600 Speaker 2: struggling business owners on the brink of collapse access to 83 00:03:50,040 --> 00:03:53,520 Speaker 2: industry expertise, advice and solutions to help them put them 84 00:03:53,520 --> 00:03:53,920 Speaker 2: back on there. 85 00:03:53,960 --> 00:03:55,520 Speaker 1: Well, you can lead a horse to water, but you 86 00:03:55,560 --> 00:03:56,440 Speaker 1: can't make it drink. 87 00:03:56,480 --> 00:03:58,200 Speaker 2: I'd love to talk to Colin about this. Can we 88 00:03:58,200 --> 00:04:00,800 Speaker 2: get Colin around. You got his number. 89 00:04:00,920 --> 00:04:02,960 Speaker 1: But this is often it's interesting we don't always see 90 00:04:03,000 --> 00:04:04,760 Speaker 1: the follow up to the story. 91 00:04:04,840 --> 00:04:07,200 Speaker 2: Well, in the follow up the end of this episode, 92 00:04:07,200 --> 00:04:10,080 Speaker 2: they had Everything's going peachy pie four months later. 93 00:04:10,400 --> 00:04:14,320 Speaker 1: Well this is now months later, the chef has left 94 00:04:14,520 --> 00:04:17,840 Speaker 1: to do other things. Yes, well yeah, if we do 95 00:04:17,880 --> 00:04:20,479 Speaker 1: get Colin beaching to see them his take on his 96 00:04:20,640 --> 00:04:22,680 Speaker 1: take on it, Because this is this woman's take on it, 97 00:04:22,760 --> 00:04:26,839 Speaker 1: her perception of how it's gone for her, and reality 98 00:04:26,880 --> 00:04:29,360 Speaker 1: TV doesn't suit everybody, you might get hard answers. 99 00:04:29,760 --> 00:04:31,920 Speaker 2: Maybe we could go around the country just to radio 100 00:04:31,960 --> 00:04:33,719 Speaker 2: stations giving them ideas. 101 00:04:33,880 --> 00:04:36,440 Speaker 1: That's called program director and content director. Would you like 102 00:04:36,480 --> 00:04:36,839 Speaker 1: to do that? 103 00:04:37,920 --> 00:04:40,240 Speaker 2: No, because I've got a brain, I couldn't do that