1 00:00:00,120 --> 00:00:04,240 Speaker 1: Last night, Well, I had the wonderful opportunity to mc 2 00:00:04,840 --> 00:00:09,640 Speaker 1: the Hospitality Excellence Awards and it is always a phenomenal 3 00:00:09,760 --> 00:00:13,320 Speaker 1: night to see so many fantastic venues, so many wonderful 4 00:00:13,360 --> 00:00:17,080 Speaker 1: hospitality staff out enjoying themselves, a bit of a night 5 00:00:17,200 --> 00:00:20,319 Speaker 1: off for so many to really celebrate the industry and 6 00:00:20,560 --> 00:00:24,200 Speaker 1: all that is wonderful about the industry. And one of 7 00:00:24,239 --> 00:00:28,640 Speaker 1: the big winners overnight was the Berry Springs Tavern. Now 8 00:00:28,680 --> 00:00:32,519 Speaker 1: they took out the prestigious award and it is the 9 00:00:33,080 --> 00:00:38,440 Speaker 1: well the best overall metro pub tavern. And joining me 10 00:00:38,479 --> 00:00:41,000 Speaker 1: on the line right now is Leah Sloan from the 11 00:00:41,040 --> 00:00:43,319 Speaker 1: Berry Springs Tavern. Good morning to you. 12 00:00:43,360 --> 00:00:46,200 Speaker 2: Leah, Good morning Katie. 13 00:00:46,560 --> 00:00:49,279 Speaker 1: How are you and the rest of the crew this 14 00:00:49,400 --> 00:00:52,839 Speaker 1: morning after what was a phenomenal night for you guys? 15 00:00:54,560 --> 00:00:58,280 Speaker 2: Yeah? Good, look, I've shaked up. Okay. A couple of 16 00:00:58,320 --> 00:01:02,320 Speaker 2: the team are a little bit dusty celebrating, which is understandable, 17 00:01:03,800 --> 00:01:08,120 Speaker 2: but yeah, it was a fantastic, fantastic night and we're 18 00:01:08,160 --> 00:01:11,319 Speaker 2: really really proud to be to be recognized with that award. 19 00:01:11,440 --> 00:01:14,560 Speaker 1: So yeah, it wasn't the only award that you won, though, 20 00:01:14,800 --> 00:01:14,920 Speaker 1: was that? 21 00:01:16,680 --> 00:01:21,959 Speaker 2: No, we won marketing, which is which is a super achievement. 22 00:01:22,760 --> 00:01:25,480 Speaker 2: This year, we did things a little bit differently and 23 00:01:26,280 --> 00:01:30,039 Speaker 2: it's been a real collaboration our marketing efforts. The whole 24 00:01:30,080 --> 00:01:33,760 Speaker 2: team's become involved. We've had Lovely Sophie has joined us 25 00:01:33,760 --> 00:01:36,000 Speaker 2: from the UK and she's been doing all the social media. 26 00:01:36,760 --> 00:01:39,680 Speaker 2: We've got a young student who's been doing our tiktoks, 27 00:01:39,720 --> 00:01:42,280 Speaker 2: which I can't get my head around, but he's just, 28 00:01:42,760 --> 00:01:45,000 Speaker 2: you know, he's just really moved that into a new space. 29 00:01:45,080 --> 00:01:48,120 Speaker 2: We've got Dan who does all the cocktails in venue 30 00:01:48,120 --> 00:01:50,360 Speaker 2: and all the artwork and those sorts of things. And 31 00:01:50,360 --> 00:01:52,960 Speaker 2: then we've got Lives that executes everything on the ground 32 00:01:53,040 --> 00:01:55,320 Speaker 2: and make sure it happens when we run events. So 33 00:01:55,640 --> 00:01:58,120 Speaker 2: it is it's a real team effort. And you know, 34 00:01:58,200 --> 00:02:00,320 Speaker 2: even with the tiktoks, you'll see all the stuff in 35 00:02:00,360 --> 00:02:03,320 Speaker 2: them and everyone gets involved. So it's a lot of fun. 36 00:02:03,600 --> 00:02:07,240 Speaker 2: And yeah, I think they've they've done a really awesome job. 37 00:02:07,400 --> 00:02:09,720 Speaker 1: That's I think the wonderful thing about your venue though, 38 00:02:09,760 --> 00:02:11,880 Speaker 1: as well, is that it is so much fun and 39 00:02:11,919 --> 00:02:15,720 Speaker 1: whenever you go out there you feel utterly welcomed. It's 40 00:02:15,760 --> 00:02:18,520 Speaker 1: always a good time, and you've got such a great 41 00:02:18,560 --> 00:02:19,519 Speaker 1: team as well. 42 00:02:21,040 --> 00:02:24,720 Speaker 2: We have Katie. We've got a fantastic team culture, and 43 00:02:24,760 --> 00:02:29,560 Speaker 2: I think that's something we've worked really really hard to achieve. 44 00:02:29,760 --> 00:02:33,680 Speaker 2: Just people that are kind, they're good, you know, good people. 45 00:02:33,720 --> 00:02:35,960 Speaker 2: They care about what they do, and they really care 46 00:02:35,960 --> 00:02:38,440 Speaker 2: about our customers and getting it right. And you know 47 00:02:38,560 --> 00:02:41,079 Speaker 2: that's that's really important to me. And don't get me wrong, 48 00:02:41,080 --> 00:02:43,680 Speaker 2: we don't always get it right, but you know what, 49 00:02:43,760 --> 00:02:46,600 Speaker 2: if we don't, we really like an opportunity to fix it. So, 50 00:02:47,080 --> 00:02:49,320 Speaker 2: you know, that's the way the team, that's the culture 51 00:02:49,360 --> 00:02:52,880 Speaker 2: of the team, and you know, they're like family. I'm 52 00:02:52,960 --> 00:02:54,840 Speaker 2: very proud of all of them, and I. 53 00:02:54,840 --> 00:02:57,079 Speaker 1: Know it's you know, in a lot of ways, it's 54 00:02:57,120 --> 00:03:00,680 Speaker 1: been a tough year for a lot in our hospitality industry. 55 00:03:01,080 --> 00:03:03,120 Speaker 1: But you guys always have a smile on your face, 56 00:03:03,280 --> 00:03:06,680 Speaker 1: and so many in the hospitality industry do despite what, 57 00:03:07,120 --> 00:03:09,560 Speaker 1: like I said, has been a tough year for many. 58 00:03:10,880 --> 00:03:13,240 Speaker 2: Yeah, and it has, and you know, let's not shy 59 00:03:13,280 --> 00:03:15,880 Speaker 2: away from you know, some of the challenges we know 60 00:03:16,000 --> 00:03:18,919 Speaker 2: we've had, you know, poor Jason Hannah day after day, 61 00:03:19,360 --> 00:03:22,920 Speaker 2: you know, dealing with breakings and Jimmy Shue and then 62 00:03:23,000 --> 00:03:24,920 Speaker 2: of course us with the ram Rays and you know, 63 00:03:25,000 --> 00:03:27,119 Speaker 2: some days it's really hard to get up to go, 64 00:03:27,720 --> 00:03:30,760 Speaker 2: you know, have a smile on your face and say, Okay, 65 00:03:30,800 --> 00:03:33,200 Speaker 2: you know, let's keep going. Let's keep going, because you know, 66 00:03:33,280 --> 00:03:36,000 Speaker 2: those sort of things can really take the air out 67 00:03:36,000 --> 00:03:39,720 Speaker 2: of your ballooms. So it's and even for the team, 68 00:03:39,760 --> 00:03:42,360 Speaker 2: you know, particularly as we spoke about, you know, our 69 00:03:42,400 --> 00:03:44,600 Speaker 2: guys being involved in the in the ram ray that 70 00:03:44,720 --> 00:03:47,760 Speaker 2: had a massive impact on our team and for them 71 00:03:47,760 --> 00:03:51,040 Speaker 2: to still come into work and give they're all in 72 00:03:51,120 --> 00:03:54,720 Speaker 2: delivering our product and service. You know, they're an absolute inspiration. 73 00:03:55,040 --> 00:03:57,360 Speaker 1: Yeah, they truly are. And at this point I should 74 00:03:57,360 --> 00:04:00,640 Speaker 1: probably apologize because one of your staff members had me 75 00:04:00,680 --> 00:04:02,640 Speaker 1: in a bear hug last night and I think I'm 76 00:04:02,680 --> 00:04:05,840 Speaker 1: in all of your photos basically after you after your 77 00:04:05,840 --> 00:04:08,560 Speaker 1: massive win. Lea, Yeah, we did. 78 00:04:08,760 --> 00:04:11,080 Speaker 2: We did speak about that briefly, Katie, and I'll just 79 00:04:11,120 --> 00:04:14,120 Speaker 2: let the listeners. No, I'm sure we did agree to 80 00:04:14,200 --> 00:04:17,120 Speaker 2: get you a very problem fishing shirt next time you're 81 00:04:17,120 --> 00:04:21,000 Speaker 2: in the venue. We are going to get you working. Yeah. 82 00:04:20,240 --> 00:04:22,479 Speaker 1: Yeah, I did say I'm going to need a lot 83 00:04:22,520 --> 00:04:25,080 Speaker 1: of training. I think that I probably need plenty more 84 00:04:25,160 --> 00:04:26,640 Speaker 1: training than your other staff. 85 00:04:27,839 --> 00:04:30,080 Speaker 2: Well, no, I said, I think the come with you, 86 00:04:30,760 --> 00:04:34,080 Speaker 2: you'll be talking too much. We'll have to Katie stop 87 00:04:34,200 --> 00:04:35,720 Speaker 2: you here. The work exactly. 88 00:04:35,960 --> 00:04:39,880 Speaker 1: That's exactly right on, Leah. How important is it to 89 00:04:39,960 --> 00:04:43,880 Speaker 1: have a night like last night? We're not only our 90 00:04:43,880 --> 00:04:48,919 Speaker 1: wonderful Northern Territory hospitality venues are recognized, but our phenomenal 91 00:04:48,960 --> 00:04:50,920 Speaker 1: hospitality staff as well. 92 00:04:52,160 --> 00:04:55,000 Speaker 2: I look absolutely and I think you know that's something 93 00:04:55,040 --> 00:04:57,400 Speaker 2: important to recognize. I mean, you look at the winner's 94 00:04:57,440 --> 00:05:01,120 Speaker 2: list and there are some fantastic venues of Carators and 95 00:05:01,160 --> 00:05:04,240 Speaker 2: it's the team that are in those venues day and 96 00:05:04,320 --> 00:05:07,000 Speaker 2: day out that are delivering our product and service, you know. 97 00:05:07,080 --> 00:05:09,200 Speaker 2: So it's so important for them to be able to 98 00:05:09,200 --> 00:05:12,680 Speaker 2: come along and be a part of the celebrations and 99 00:05:12,720 --> 00:05:16,000 Speaker 2: be recognized for the hard work they do in delivering 100 00:05:16,080 --> 00:05:17,800 Speaker 2: our products and service every single day. 101 00:05:18,200 --> 00:05:19,760 Speaker 1: So you know. 102 00:05:19,920 --> 00:05:22,799 Speaker 2: And then you've got the likes of you know, Hotel 103 00:05:22,839 --> 00:05:25,760 Speaker 2: Dow and they're one best best bar presentation service. That's 104 00:05:25,800 --> 00:05:27,880 Speaker 2: my local. I mean, I know, they're amazing. Every time 105 00:05:27,880 --> 00:05:30,040 Speaker 2: you go in there, you've got penny and a smiling face, 106 00:05:30,160 --> 00:05:33,840 Speaker 2: and you know Nunamara and their community contributions. I mean, 107 00:05:33,880 --> 00:05:38,080 Speaker 2: you've just got in every component. There's some fantastic operators 108 00:05:38,120 --> 00:05:40,320 Speaker 2: and they're just so passionate about what they do, and 109 00:05:40,440 --> 00:05:42,800 Speaker 2: you know, they inspire their teams, and their teams work 110 00:05:42,880 --> 00:05:45,240 Speaker 2: really hard. And you know, I think we're really lucky 111 00:05:45,279 --> 00:05:47,760 Speaker 2: in the territory we have, you know, for the population 112 00:05:47,880 --> 00:05:52,600 Speaker 2: we have, we have some very outstanding venues operators and 113 00:05:53,240 --> 00:05:53,919 Speaker 2: team members. 114 00:05:54,080 --> 00:05:57,839 Speaker 1: Yeah, we most certainly do well. A big congratulations to you, 115 00:05:57,880 --> 00:06:00,279 Speaker 1: do we in the entire team out there at the 116 00:06:00,279 --> 00:06:03,839 Speaker 1: Berry Springs Tavern and looking forward to to pulling that 117 00:06:03,920 --> 00:06:05,400 Speaker 1: shift out there with you. 118 00:06:06,080 --> 00:06:07,880 Speaker 2: Oh yeah, I'm going to hold you to that in 119 00:06:07,960 --> 00:06:09,479 Speaker 2: a while. We're going to get it on camera and 120 00:06:09,520 --> 00:06:10,880 Speaker 2: put on your socials Katie. 121 00:06:11,200 --> 00:06:14,200 Speaker 1: Oh dear, don't get me to pour a beer. I 122 00:06:14,240 --> 00:06:15,400 Speaker 1: don't know how that'll go. 123 00:06:16,600 --> 00:06:18,200 Speaker 2: Yeah, we might just have to keep you to the 124 00:06:18,279 --> 00:06:19,440 Speaker 2: RTDs and the soft drink. 125 00:06:19,680 --> 00:06:24,240 Speaker 1: Yeah, sounds like a plan. Sounds like a plan. Leah Sloane. 126 00:06:24,440 --> 00:06:26,480 Speaker 1: Always great to catch up with you. Thank you so 127 00:06:26,560 --> 00:06:27,880 Speaker 1: much for your time this morning. 128 00:06:28,960 --> 00:06:29,800 Speaker 2: Thanks for having me. 129 00:06:30,000 --> 00:06:30,840 Speaker 1: Thank you