WEBVTT - Is Google too good?

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<v Speaker 1>My name is Lily Maddon and I'm a proud Arunda

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<v Speaker 1>Bunjelung Calcottin woman from Gadigol Country. The Daily oz acknowledges

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<v Speaker 1>that this podcast is recorded on the lands of the

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<v Speaker 1>Gadighl people and pays respect to all Aboriginal and Torres

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<v Speaker 1>Strait Island and nations. We pay our respects to the

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<v Speaker 1>first peoples of these countries, both past and present.

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<v Speaker 2>You start recording, we'll start spitting rhymes. Boo boo, boo boo.

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<v Speaker 2>Come on, good morning and welcome to the Daily os

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<v Speaker 2>It's Thursday, the fourteenth of September. I'm Sam, I'm Zara.

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<v Speaker 2>Google is in court this week facing allegations it is

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<v Speaker 2>illegally dominating the Internet. A trial pitting the US government

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<v Speaker 2>against tech giant Google began.

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<v Speaker 1>Today, the government's biggest antitrust case against a tech company

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<v Speaker 1>in more than twenty years.

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<v Speaker 3>This is going to be the tech trial of the century,

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<v Speaker 3>at least so far.

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<v Speaker 2>In today's date dive, we're going to look at what's

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<v Speaker 2>being argued in this case and what it means for you.

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<v Speaker 2>But first, some more news from Quantas.

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<v Speaker 3>That's right, more news this time.

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<v Speaker 4>It's that the High Court has found that the airline

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<v Speaker 4>acted illegally when it sacked roughly seventeen hundred baggage handlers

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<v Speaker 4>back in twenty twenty. The High Court was considering an

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<v Speaker 4>appeal from Quantus, who had already lost twice before Quantus

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<v Speaker 4>accepted the decision and said it deeply regretted the impact

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<v Speaker 4>the sacking had on the workers.

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<v Speaker 2>The federal government's housing Bill has passed the Senate. It

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<v Speaker 2>comes after the government secured support from the Greens by

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<v Speaker 2>including an extra one billion with a bee to fund

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<v Speaker 2>short term social housing projects. It will now be signed

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<v Speaker 2>off in the House of Representatives before it can become law.

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<v Speaker 4>Vladimir Putin and Kim Jong un have met in Russia.

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<v Speaker 4>Images of the pair show the two leaders shaking hands,

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<v Speaker 4>with Pudin leading Kim through a tour of a Russian

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<v Speaker 4>space base. Pudin is expected to ask for North Korean

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<v Speaker 4>weapons to help Russia's efforts in Ukraine during incoming talks.

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<v Speaker 2>And today's good news good news for every Tease Swift

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<v Speaker 2>fan out there. Taylor Swift has taken out a record

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<v Speaker 2>nine MTV Video Music Awards on Tuesday. Zara, You're a

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<v Speaker 2>very curious soul, aren't you?

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<v Speaker 3>I mean, I think so.

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<v Speaker 4>My partner actually recently told me that he thinks I'm

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<v Speaker 4>not because I don't try.

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<v Speaker 2>New things interesting.

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<v Speaker 3>It's a podcast for another time.

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<v Speaker 2>Yeah, wow, that's that's the TDA up late podcast. In

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<v Speaker 2>the case that you are curious and you have Internet

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<v Speaker 2>browser handy, where do you go to find your answers?

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<v Speaker 3>I'd say Google.

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<v Speaker 2>Yeah, this is a very typical response, and you won't

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<v Speaker 2>be surprised to hear that Google accounts for about ninety

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<v Speaker 2>percent of search engine markets globally.

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<v Speaker 3>Now I'm actually surprised. I actually would have thought it

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<v Speaker 3>was more interesting.

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<v Speaker 2>Wow. Well, I think you have to remember that there

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<v Speaker 2>are other competitors out there. You've got Bing, You've got

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<v Speaker 2>Duck Duck Go. You've also got a Cozier. I didn't

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<v Speaker 2>even know that was a thing until today, But there

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<v Speaker 2>are competitors floating around. And there's this legal case in

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<v Speaker 2>the US that's investigating where the Google's monopolization of the

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<v Speaker 2>market breaks antitrust laws by preventing proper competition.

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<v Speaker 4>Can you just say that in layperson English, because I

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<v Speaker 4>feel like there was a lot of jargon in that sentence.

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<v Speaker 2>Lots of jargons. So let's break it down. So the

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<v Speaker 2>Department of Justice, and we'll call them the DOJ, it's

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<v Speaker 2>suing Google in the US for creating what it says

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<v Speaker 2>is an unfair playing field that other search engines can't

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<v Speaker 2>compete in. And when we say anti trust laws, it's

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<v Speaker 2>basically this body of law in the US that prohibits

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<v Speaker 2>anti competitive behavior. It is kind of like the laws

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<v Speaker 2>that we have here in Australia, and we've spent some

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<v Speaker 2>time on this podcast talking about them in the last

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<v Speaker 2>week or so in the context of Qatar Airways and

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<v Speaker 2>competition in relation to Quantus. Now, in this US case,

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<v Speaker 2>the DOJ's arguing that Google is a monopoly gatekeeper for

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<v Speaker 2>the Internet, and they're alleging that the company has used

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<v Speaker 2>anti competitive techniques to build a search engine empire.

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<v Speaker 4>What are some of the techniques that they're suggesting might

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<v Speaker 4>be anti competitive.

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<v Speaker 2>Well, one of the main ways that the DOJ is

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<v Speaker 2>arguing Google's got this unfair advantage is these deals that

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<v Speaker 2>Google is doing with the makers of phones and computers

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<v Speaker 2>in order for those phones and computers to have the

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<v Speaker 2>default search engine on the devices as Google. Now, according

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<v Speaker 2>to the DOJ's case, every year Google forks out billions

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<v Speaker 2>of dollars to companies like Apple and Samsung to make

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<v Speaker 2>Google the default browser on their devices. And what that

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<v Speaker 2>means for you and me is that when we pick

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<v Speaker 2>up a new phone or we open up a new laptop,

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<v Speaker 2>we're greeted with a Google homepage as the pre loaded

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<v Speaker 2>search engine in the browser. So the DOJ alleges that

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<v Speaker 2>this tactic has effectively eliminated or competition and therefore makes

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<v Speaker 2>them a monopoly.

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<v Speaker 3>I think that's really interesting.

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<v Speaker 4>Again, one of those things you don't really think about

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<v Speaker 4>if you open a new product and Google is just there,

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<v Speaker 4>like everywhere, so I would never question how it got there.

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<v Speaker 4>I guess that's why I'm not part of the DOJ.

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<v Speaker 4>On the flip side, though, what is Google saying? We've

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<v Speaker 4>heard the DOJ side. How has Google come back in

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<v Speaker 4>this lawsuit.

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<v Speaker 2>Well, it won't surprise you to hear that Google denies

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<v Speaker 2>the claims made in this case, and it says that

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<v Speaker 2>the lawsuit is deeply flawed. Google says its agreements with

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<v Speaker 2>providers like Samsung and Apple to make its search engines

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<v Speaker 2>the default are totally legal, and that people can easily

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<v Speaker 2>change their settings on their devices to have a new default.

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<v Speaker 2>And according to Google, the reason it dominates the market

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<v Speaker 2>is pretty simple and really doesn't take any legal jargon

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<v Speaker 2>to understand. It says it dominates because it's the best.

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<v Speaker 3>And in here, I'm going to use that as every defense. Ever, Yeah,

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<v Speaker 3>it's best.

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<v Speaker 2>It's very There's only a couple of companies in the

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<v Speaker 2>world who could stand up in court and say we

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<v Speaker 2>are unequivocally the best. And if one was probably going

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<v Speaker 2>to be able to argue that it is Google. And

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<v Speaker 2>in one of the opening statements in court, the Google

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<v Speaker 2>lawyer said users today have more search options and more

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<v Speaker 2>ways to access information online than ever before. So according

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<v Speaker 2>to the tech giant, there's plenty of competition out there,

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<v Speaker 2>they're just not as good as Google.

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<v Speaker 4>So if we're to take Google's logic, then it is

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<v Speaker 4>the best, and I mean you and I use it

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<v Speaker 4>every single day, multiple times a day. Why is it

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<v Speaker 4>an issue if Google is saying, well, it's the best,

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<v Speaker 4>that's why it's everywhere.

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<v Speaker 2>Well, this is really the heart of the dilemma that

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<v Speaker 2>tech has when there's one player that dominates the market,

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<v Speaker 2>because part of the reason why Google is so good

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<v Speaker 2>is because we all use it, and this is this

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<v Speaker 2>idea and technology called the network effect, and what that

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<v Speaker 2>means is because your entire network is brought into a

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<v Speaker 2>particular system or software or program that is the secret source.

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<v Speaker 2>And a really easy way to think about that is

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<v Speaker 2>the power of Instagram. Now, Instagram is only good because

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<v Speaker 2>you know when you log onto Instagram that you're going

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<v Speaker 2>to see the friends, the family, the daily Oazas if

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<v Speaker 2>none of your friends and family and daily oss were

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<v Speaker 2>on Instagram, I doubt that you would be there either.

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<v Speaker 2>And so if we transport that logic over to Google,

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<v Speaker 2>the network effect for Google means that its algorithm is

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<v Speaker 2>so up to speed and it's so accurate because so

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<v Speaker 2>many of us use it, that it actually provides us

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<v Speaker 2>with the best results because it's got the most data

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<v Speaker 2>to digest.

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<v Speaker 4>You just gave me the opposite of an answer to

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<v Speaker 4>my question because I said what the issue was.

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<v Speaker 2>Yeah, So that's why the network effect is good for

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<v Speaker 2>the consumer. But where it's bad for the consumer is

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<v Speaker 2>that we stop having real alternative options if we're no

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<v Speaker 2>longer happy with the status quo. And so in the

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<v Speaker 2>case this week, the DJ has kind of been playing

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<v Speaker 2>this out, and what they've been saying is that by

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<v Speaker 2>limiting competition, Google is putting consumers us searchers in a

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<v Speaker 2>position where we're going to feel compelled to accept whatever

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<v Speaker 2>Google is offering. So when it comes to Google's policies

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<v Speaker 2>on privacy and data collection, for example, by Google limiting competition,

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<v Speaker 2>we have fewer options and might therefore feel compelled to

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<v Speaker 2>use Google even if we don't like what they're doing

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<v Speaker 2>with our information.

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<v Speaker 4>Technology has been around for however long, and I can't

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<v Speaker 4>imagine this is the first time that the law has

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<v Speaker 4>had to deal with something like this. I mean, we've

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<v Speaker 4>had monopolies in the past, and we have many monopolies

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<v Speaker 4>across tech.

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<v Speaker 2>Yeah, And one of the big cases that not only

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<v Speaker 2>the DJ but a lot of commentators are looking at

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<v Speaker 2>in the context of this current Google case is back

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<v Speaker 2>in the late nineties, So you were only a couple

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<v Speaker 2>of years old, Zara, wandering around the playground, probably reading

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<v Speaker 2>the Financial Review. The rest of us were right at

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<v Speaker 2>the beginning of the Internet boom, and the tech world

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<v Speaker 2>was having this kind of awakening with how to fairly

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<v Speaker 2>operate systems and products in this space. But at that

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<v Speaker 2>point in time, it wasn't Google that was the center

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<v Speaker 2>of all of this. It was Microsoft. So to put

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<v Speaker 2>us in the right time. Apple only introduced the iMac

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<v Speaker 2>in nineteen ninety eight, so at this point it was

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<v Speaker 2>really Microsoft's that was it when it came to what

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<v Speaker 2>devices we could buy to access the Internet. So at

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<v Speaker 2>the time, Microsoft's Internet Explored was the go to browser,

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<v Speaker 2>and in a landmark court case, the DOJ argued the

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<v Speaker 2>company was violating anti trust laws by attempting to crush

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<v Speaker 2>a competitor called Netscape, And the concerns here were over

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<v Speaker 2>deals that Microsoft were making with Internet service providers to

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<v Speaker 2>use Internet Explorer as a default browser instead of Netscape,

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<v Speaker 2>which is eerily similar to what's being discussed in the

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<v Speaker 2>Google case today. Interestingly, at that time, during the Microsoft case,

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<v Speaker 2>Google a newly founded company at that stage, they alleged

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<v Speaker 2>Microsoft's behavior was anti competitive. Microsoft was eventually found to

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<v Speaker 2>have violated anti trust laws, and as a result, the

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<v Speaker 2>court in the US ordered the company change its practices.

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<v Speaker 2>And what we're seeing here is that the Microsoft case

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<v Speaker 2>will be heavily leaned on as a precedent in the

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<v Speaker 2>current Google case.

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<v Speaker 3>So there clearly is precedent.

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<v Speaker 4>Then if you were to castonite of the future, what

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<v Speaker 4>do you think will happen here?

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<v Speaker 2>I'm trying to steer away from my somewhat rogue crystal

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<v Speaker 2>ball predictions, so I'm going to reserve judgment on who

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<v Speaker 2>wins in this case. It's going to be super interesting

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<v Speaker 2>to watch how it unfolds, though, and in the same

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<v Speaker 2>way that that Microsoft case was seen as this big

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<v Speaker 2>moment in the nineteen nineties, whatever happens in this case

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<v Speaker 2>is going to be a fascinating precedent for the future.

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<v Speaker 2>It could have consequences for other corners of technology and

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<v Speaker 2>for other major players like Meta, Amazon, and Apple, who

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<v Speaker 2>were all relatively dominant in their spaces, because if Google

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<v Speaker 2>is found to be guilty of anti competitive actions, the

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<v Speaker 2>company could be fined and force change their practices.

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<v Speaker 4>Thanks for listening to this episode. If you have any

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<v Speaker 4>questions or thoughts or feelings about the court case and Google,

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<v Speaker 4>we would love to hear them. Just pop them in

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<v Speaker 4>the question box under the show notes in Spotify and

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<v Speaker 4>we'll be sure to read them how we go day