WEBVTT - A blueprint for disability employment

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<v Speaker 1>Already and this is the Daily This is the Daily

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<v Speaker 1>ohs oh, now it makes sense. Good morning and welcome

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<v Speaker 1>to the Daily OS. It's Monday, the second of June.

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<v Speaker 1>I'm Emma Gillespie.

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<v Speaker 2>I'm Zara Seidler.

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<v Speaker 1>Last week, TDA hosted a Good News Bruise event where

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<v Speaker 1>hundreds of our readers and listeners came together to share

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<v Speaker 1>in some brightness, some positivity around the good news that

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<v Speaker 1>we don't often always get time to pause and reflect on,

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<v Speaker 1>but it is something that's important to us here at

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<v Speaker 1>the Daily OS and it served us a good reminder

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<v Speaker 1>that there are so many amazing stories out there of

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<v Speaker 1>people doing wonderful things.

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<v Speaker 2>And that's why today we wanted to start your week

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<v Speaker 2>with a good news story from a fellow young person.

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<v Speaker 2>In today's deep dive, we're going to speak to Bianka Stern,

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<v Speaker 2>the general manager and the founding member of All Things Equal.

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<v Speaker 3>Now.

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<v Speaker 2>All Things Equal is a Melbourne based social enterprise empowering

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<v Speaker 2>people with disability through award wage employment, purposeful training and

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<v Speaker 2>pathways through rewarding careers in hospitality.

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<v Speaker 1>The organization recently put out an Equal Opportunity white paper,

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<v Speaker 1>which it calls a blueprint for disability employment in hospitality

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<v Speaker 1>and this report is basically a call to action for

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<v Speaker 1>the entire hospitality sector, which it says is at a

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<v Speaker 1>turning point. The paper says, quote, we can continue to

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<v Speaker 1>complain about staff shortages, or we can widen our hiring

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<v Speaker 1>lens and future proof our industry. To talk us through

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<v Speaker 1>inclusive employment in hospitality and how All Things Equal is

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<v Speaker 1>paving the way for the rest of the industry. We

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<v Speaker 1>are joined by their GM Bianker Stern Bianka. Welcome to

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<v Speaker 1>the podcast.

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<v Speaker 3>Hello, thanks for having me.

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<v Speaker 1>We are so happy to be chatting to you today.

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<v Speaker 1>But for those listening who might not be as familiar

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<v Speaker 1>with All Things Equal, what do we need to know

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<v Speaker 1>about the organization? How would you describe it?

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<v Speaker 3>Yeah? So All Things Equal is a hospitality based social

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<v Speaker 3>enterprise based in Balaclava in Melbourne. We provide training and

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<v Speaker 3>award wage employment for people with disability in the hospitality sector.

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<v Speaker 1>So what inspired you to get involved? Where did All

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<v Speaker 1>Things Equal come from? And how did we end up

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<v Speaker 1>with you leading this mission?

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<v Speaker 3>So I have to preface I'm not the only person

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<v Speaker 3>that's leading this. We've got an amazing team of people

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<v Speaker 3>that we work with. But essentially there are a bunch

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<v Speaker 3>of different ways that this all came together. Our founder,

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<v Speaker 3>his name's Jonathan. Jonathan's got a daughter called Tully who

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<v Speaker 3>was finishing school at a beautiful special school called Giant Steps,

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<v Speaker 3>and naturally he was concerned about what the employment landscape

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<v Speaker 3>could look like for Tully. But he knew that the

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<v Speaker 3>kitchen was the perfect environment where Tully absolutely thrived and

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<v Speaker 3>continues to thrive today. So he had this concept of

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<v Speaker 3>all things Equal. He knew that if he wanted a

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<v Speaker 3>place for Tality to thrive, he had to create an

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<v Speaker 3>environment that was totally tailored to her and individuals like her.

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<v Speaker 3>So at the same time as that, I was working

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<v Speaker 3>on a pilot project helping individuals with disability to get

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<v Speaker 3>into employment in local businesses, and then when I heard

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<v Speaker 3>about All Things Equal, it was just something that I

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<v Speaker 3>absolutely had to be part of.

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<v Speaker 1>Just aligned with your passions and what you were working

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<v Speaker 1>on very much. Can you talk me through for a

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<v Speaker 1>person with a disability who might engage with All Things

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<v Speaker 1>Equal or for their families, how does the whole process

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<v Speaker 1>work from someone finding out about the organization to actually

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<v Speaker 1>being a part of it to their future employment. Tell

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<v Speaker 1>us a bit about that process.

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<v Speaker 3>So we have an employment pathway model where individuals with

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<v Speaker 3>disability over the age of eighteen and to our pre

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<v Speaker 3>employment program, which is a twelvemonth work training program, so

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<v Speaker 3>that's unpaid training where we're learning the foundational skills of

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<v Speaker 3>being ready to work and the hospitality sector so transferable

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<v Speaker 3>skills like punctuality, organization, professional presentation, giving and receiving feedback.

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<v Speaker 3>Within that, we've got a cooking school, a footy club, canteen,

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<v Speaker 3>and front of house training. And then when the individual

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<v Speaker 3>successfully completes the program, they then enter employment in our

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<v Speaker 3>cafe and that is a sort of around twelve to

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<v Speaker 3>eighteen month long program where a trainee is supported by

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<v Speaker 3>a hospitality trainer and they work either front of house

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<v Speaker 3>or back of house, so either serving customers or food

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<v Speaker 3>preparation for our cafe and catering services. And then when

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<v Speaker 3>we work alongside the individual to work out that they

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<v Speaker 3>are ready to move on from our supportive environment, we

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<v Speaker 3>support them to gain employment in other mainstream workplaces, so

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<v Speaker 3>for example, hotels or large restaurants, catering companies, places like

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<v Speaker 3>that that just genuinely want to have more inclusive workplaces

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<v Speaker 3>and know that all things equal, has a really great

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<v Speaker 3>training program.

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<v Speaker 1>Essentially, I'm interested in the sort of demand for these opportunities,

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<v Speaker 1>the why of why this all came about. Normally, when

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<v Speaker 1>we see these organizations thriving, it speaks to a bit

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<v Speaker 1>of a lack in other parts of society or a

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<v Speaker 1>lack of other similar organizations. Can you tell me a

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<v Speaker 1>bit about the infrastructure that may or may not be

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<v Speaker 1>in place around that.

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<v Speaker 3>Yeah, So we've got over one hundred people with disability

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<v Speaker 3>on our wait list, which tells us from the start

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<v Speaker 3>that we're dealing with the systemic problem. Right. So we

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<v Speaker 3>know that there are initiatives that do exist and have

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<v Speaker 3>existed for many, many years to support people with disability

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<v Speaker 3>and neurodivergent people to get into employment. But yet the statistic,

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<v Speaker 3>the unemployment statistic hasn't changed in over thirty years, so

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<v Speaker 3>we're dealing with something quite significant. There are over two

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<v Speaker 3>point two million people with disability in Australia and more

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<v Speaker 3>than half of those individuals are unemployed or underemployed. We

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<v Speaker 3>know that people with disability want to be in jobs

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<v Speaker 3>and careers just like anybody does, but it's the first

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<v Speaker 3>foot in the door that is always the challenge. We

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<v Speaker 3>see cycles of people with disability going through programs, volunteering programs,

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<v Speaker 3>work experience programs, where really the goal is that they

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<v Speaker 3>want to get a paid job, an award wage paying

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<v Speaker 3>job and a career. But when we don't see that

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<v Speaker 3>transition into award wage, paid employment, that individual just goes

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<v Speaker 3>back into the cycle.

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<v Speaker 1>Yeah, and is that the feedback that you have heard

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<v Speaker 1>from the people who participate in these programs that this

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<v Speaker 1>is the first time they've had access to these opportunities.

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<v Speaker 3>Very much so. So in Australia, you can get a

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<v Speaker 3>job at the age of fourteen or nine months, but

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<v Speaker 3>yet most of the individuals that we support and we

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<v Speaker 3>work alongside, and the individuals that are on our wait

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<v Speaker 3>list are from sort of around the age of twenty above.

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<v Speaker 3>And almost every single trainee that has gone through our

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<v Speaker 3>program has never ever had a paid job before. So

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<v Speaker 3>this is someone's first ever foot in the door, which

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<v Speaker 3>means that they are already there is the inequity of

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<v Speaker 3>already being behind by at least five six years.

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<v Speaker 1>So obviously there are broad skills that are being learned

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<v Speaker 1>by the people with disability who are part of all

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<v Speaker 1>things equal from front of house to back of house. Cooking, catering,

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<v Speaker 1>business and admin skills. What are some of the strengths

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<v Speaker 1>that people with disability and neurodivergent people bring to those roles.

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<v Speaker 1>Have you been surprised or learned anything from them.

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<v Speaker 3>I'm not surprised whatsoever, because I know that when someone

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<v Speaker 3>is given the platform and the right support, the right

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<v Speaker 3>workplace accommodations are put in place for the individual, every

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<v Speaker 3>single person can thrive. And so we see our trainees

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<v Speaker 3>excel in so many areas that I just wish more

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<v Speaker 3>people in our society could see. You think about about

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<v Speaker 3>things like workplace culture and how much time and money

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<v Speaker 3>these workplaces put in to try build this culture. We

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<v Speaker 3>just have it when you walk through the door instantly

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<v Speaker 3>because the unique personalities and interests of our trainees are

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<v Speaker 3>there from the forefront. You know, you walk into our

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<v Speaker 3>space and it's literally like getting a warm hug. You

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<v Speaker 3>don't get that anywhere. I know that in past jobs.

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<v Speaker 3>I've never had that experience. We see incredible interpersonal skills.

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<v Speaker 3>All of our trainees have fantastic work ethics, and really

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<v Speaker 3>the reason why I think that might be the case

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<v Speaker 3>and why I often believe that our trainees make better

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<v Speaker 3>employees than a lot of other people I know, is

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<v Speaker 3>that they have worked so hard to get to the

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<v Speaker 3>point where they are deemed being capable of getting a job,

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<v Speaker 3>and they've already had to self advocate so incredibly hard

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<v Speaker 3>that when they finally have been put into a position

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<v Speaker 3>like getting a job, at all things equal, they are

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<v Speaker 3>grateful to be in a job. And to be honest,

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<v Speaker 3>it's a pretty sad thing to be thinking about that

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<v Speaker 3>someone has to feel grateful to be in a job,

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<v Speaker 3>when really it should just be a human right. But

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<v Speaker 3>when you think about what can change someone's life, you

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<v Speaker 3>don't think about a job being part of it. What

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<v Speaker 3>we don't realize is when someone's in a job, and

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<v Speaker 3>when someone's in a job where they are genuinely valued

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<v Speaker 3>and being compensated appropriately for their work, you've got a

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<v Speaker 3>reason to get up in the morning. You know that

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<v Speaker 3>you get to be part of a community where individuals

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<v Speaker 3>genuinely respect you and accept you and want to see

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<v Speaker 3>you thrive. People just take that for granted, but yet

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<v Speaker 3>our trainees have had to work so hard to get

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<v Speaker 3>to that point.

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<v Speaker 2>We'll be back with the rest of today's chat after

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<v Speaker 2>a quick note from our sponsor.

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<v Speaker 1>It's so beautiful to hear you talk about it, and

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<v Speaker 1>I can see and feel the passion and joy that

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<v Speaker 1>it brings you and that you have for this role.

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<v Speaker 1>You mentioned one of the founders, Jonathan, who was inspired

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<v Speaker 1>to kind of create a better future for his daughter,

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<v Speaker 1>to ensure that there were opportunities for her when she

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<v Speaker 1>grew up. What kind of feedback have you gotten from

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<v Speaker 1>the families and the loved ones of people involved in

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<v Speaker 1>these programs. This sense of community that you describe sounds

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<v Speaker 1>so precious and special, but like it is maybe the

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<v Speaker 1>first time a lot of these people have felt like

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<v Speaker 1>part of a community.

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<v Speaker 3>We get told. The feedback that we get told is

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<v Speaker 3>that we are changing people's lives. Our trainees feel more

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<v Speaker 3>connected to their family. You know, they feel confident to

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<v Speaker 3>make dinner and set the table and want to be

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<v Speaker 3>part of the dinner conversation. And when mom or dad

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<v Speaker 3>or whoever it is is talking about their work that

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<v Speaker 3>day and what they got up to at work and

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<v Speaker 3>the good things and the challenging things in their job,

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<v Speaker 3>our trainees actually get to participate in that conversation.

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<v Speaker 1>Given all of that, I do want to ask you

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<v Speaker 1>about barriers, the kinds of barriers that people with disability

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<v Speaker 1>are facing in those traditional workplaces and traditional employment environments.

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<v Speaker 1>What needs to change in that broader landscape, especially in hospitality.

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<v Speaker 1>We're talking about the hospitality sector. When we're talking about

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<v Speaker 1>all things equal, what kind of reform are you pushing for?

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<v Speaker 3>So we have a goal at all things equal of

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<v Speaker 3>being part of the solution of having ONEY one hundred

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<v Speaker 3>people with disability into hospitality jobs by twenty thirty five,

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<v Speaker 3>we need to see a top down approach from government

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<v Speaker 3>as to how we're going to make that happen. And

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<v Speaker 3>Oney one hundred is so minimal, we can do so

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<v Speaker 3>much better then that. That's just all things equals goal.

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<v Speaker 3>We see the challenges and the barriers start when someone's

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<v Speaker 3>even trying to apply for a job somewhere else. It's

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<v Speaker 3>the fact that if someone's never had had a job, well,

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<v Speaker 3>then what are they putting on their resume. It's the

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<v Speaker 3>fact that when someone says that they might need an

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<v Speaker 3>accommodation within the recruitment process, they're straightaway deemed to be

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<v Speaker 3>too difficult. In inverted commas, we're seeing people who might

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<v Speaker 3>be much better at showcasing who they are and what

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<v Speaker 3>they're capable of verbally or in a video. But yet

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<v Speaker 3>the recruitment process says this is the way to do it,

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<v Speaker 3>and there is no room for negotiation with this. So

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<v Speaker 3>we're seeing barriers from the actual start. Then when the

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<v Speaker 3>person gets into work, if they actually get the opportunity

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<v Speaker 3>to go into an interview, you've already got people there

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<v Speaker 3>that are deeming that person to not be a good fit.

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<v Speaker 3>In Australia, you don't have to technically disclose if you've

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<v Speaker 3>got a disability. But really what workplaces don't already realize

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<v Speaker 3>is that you already, statistically you already have a per

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<v Speaker 3>with disability or a person who identifies as being neurodivergent

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<v Speaker 3>in your workplace. And if you don't think that you do,

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<v Speaker 3>you do. They just haven't felt safe enough to communicate

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<v Speaker 3>that with you. So that's telling us as well about

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<v Speaker 3>what we are doing and what we are not already doing.

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<v Speaker 3>You know, we see barriers around resources and how can

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<v Speaker 3>we turn written expectations in our case or in the

0:12:24.120 --> 0:12:27.480
<v Speaker 3>hospitality world like recipes all Things Equal, has all our

0:12:27.480 --> 0:12:29.959
<v Speaker 3>recipes in visual form, How can we do that because

0:12:30.000 --> 0:12:34.200
<v Speaker 3>really that's supporting an individual with disability, but actually that

0:12:34.280 --> 0:12:37.319
<v Speaker 3>might be supporting every person in the workplace, whether it's English,

0:12:37.400 --> 0:12:39.560
<v Speaker 3>is a second language, whatever it might be, it could

0:12:39.559 --> 0:12:42.960
<v Speaker 3>potentially make any person's role easier.

0:12:42.600 --> 0:12:44.600
<v Speaker 1>And ultimately the business outcomes better.

0:12:44.760 --> 0:12:48.240
<v Speaker 3>The business outcomes better. And also this doesn't technically answer

0:12:48.280 --> 0:12:51.280
<v Speaker 3>your question, but in the hospitality world, it's a very

0:12:51.320 --> 0:12:55.200
<v Speaker 3>transient workforce. You've got people who are going through university

0:12:55.240 --> 0:12:57.679
<v Speaker 3>that are looking at at hospitality as sort of just

0:12:57.720 --> 0:13:01.400
<v Speaker 3>a short term job before they they might may want

0:13:01.440 --> 0:13:03.760
<v Speaker 3>to have a different career path. We've got people who

0:13:04.040 --> 0:13:08.840
<v Speaker 3>genuinely believe that hospitality and customer service is a career

0:13:08.880 --> 0:13:11.640
<v Speaker 3>for them. When you're employing a person with disability, you

0:13:11.720 --> 0:13:16.240
<v Speaker 3>are gaining so much more than you realize. And if

0:13:16.240 --> 0:13:17.960
<v Speaker 3>we don't have the right setup in place, and we

0:13:18.000 --> 0:13:20.160
<v Speaker 3>don't have the right top down approach and bottom up

0:13:20.160 --> 0:13:23.320
<v Speaker 3>approach from the employees, we aren't going to be able

0:13:23.360 --> 0:13:23.840
<v Speaker 3>to get there.

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<v Speaker 1>So, in terms of pushing for that reform, you've mentioned

0:13:27.520 --> 0:13:31.360
<v Speaker 1>that there needs to be government action. Policy is shifting.

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<v Speaker 1>Can you tell me about this white paper that All

0:13:34.440 --> 0:13:36.119
<v Speaker 1>Things Equal has submitted.

0:13:36.800 --> 0:13:40.640
<v Speaker 3>Yeah, So, All Things Equal has put together what we

0:13:40.720 --> 0:13:43.920
<v Speaker 3>are calling our Equal Opportunity Report, which is our industry

0:13:43.960 --> 0:13:47.120
<v Speaker 3>white paper our call out to the hospitality industry and

0:13:47.160 --> 0:13:50.120
<v Speaker 3>the workforce at large to say, hey, you know, we

0:13:50.160 --> 0:13:52.200
<v Speaker 3>can actually do better at this, and we could do

0:13:52.240 --> 0:13:54.960
<v Speaker 3>this together. Our approach is that we're not talking about

0:13:54.960 --> 0:13:57.360
<v Speaker 3>all the things that aren't already working. We're saying we

0:13:57.400 --> 0:14:00.079
<v Speaker 3>acknowledge it that there's barriers, and there have been barriers

0:14:00.120 --> 0:14:03.360
<v Speaker 3>to a person with disability being able to participate in society,

0:14:03.679 --> 0:14:07.000
<v Speaker 3>but we now have a solution to this, and we

0:14:07.600 --> 0:14:10.880
<v Speaker 3>as an industry and as a sector can actually actually

0:14:10.920 --> 0:14:15.160
<v Speaker 3>do better together. So our white paper has heard the

0:14:15.240 --> 0:14:19.320
<v Speaker 3>voices of individuals with lived experience, whether that's our trainees,

0:14:19.360 --> 0:14:25.440
<v Speaker 3>to disability leaders, to people who run incredibly successful businesses

0:14:25.480 --> 0:14:28.360
<v Speaker 3>who also happen to have a disability, and we have

0:14:28.440 --> 0:14:30.240
<v Speaker 3>heard their voices and what they want to know and

0:14:30.280 --> 0:14:33.280
<v Speaker 3>what they want to see. And we believe that when

0:14:33.280 --> 0:14:36.080
<v Speaker 3>we have the right people open to these conversations, we

0:14:36.160 --> 0:14:40.000
<v Speaker 3>can really get somewhere. And from our white paper so far,

0:14:40.200 --> 0:14:43.600
<v Speaker 3>we have sparked some pretty interesting conversations with some really

0:14:43.720 --> 0:14:47.840
<v Speaker 3>great businesses who we know genuinely want to be part

0:14:47.880 --> 0:14:50.280
<v Speaker 3>of the solution but just needed that little bit of

0:14:50.280 --> 0:14:51.560
<v Speaker 3>a push to be able to do that.

0:14:52.040 --> 0:14:54.400
<v Speaker 1>I have Kevji for long enough Today, Yankee, you have

0:14:54.480 --> 0:14:57.280
<v Speaker 1>plenty of important work to go and do, but thank

0:14:57.320 --> 0:14:59.560
<v Speaker 1>you for everything that you do. Thank you to the

0:14:59.600 --> 0:15:03.000
<v Speaker 1>whole and everyone who's part of All Things Equal. It's

0:15:03.000 --> 0:15:06.040
<v Speaker 1>been so wonderful to hear more about the organization what

0:15:06.160 --> 0:15:08.400
<v Speaker 1>you guys are doing. And thank you for coming in

0:15:08.600 --> 0:15:09.840
<v Speaker 1>sharing your story with us.

0:15:10.000 --> 0:15:12.320
<v Speaker 3>Yeah, thanks so much for the opportunity. And if you're

0:15:12.320 --> 0:15:13.880
<v Speaker 3>in Melbourne, come say hello and of.

0:15:13.800 --> 0:15:15.600
<v Speaker 1>Course we will pop some links in the show notes

0:15:15.640 --> 0:15:17.880
<v Speaker 1>the episode description. If you want to learn more about

0:15:17.880 --> 0:15:20.360
<v Speaker 1>All Things Equal, or get involved or go and visit

0:15:20.400 --> 0:15:22.240
<v Speaker 1>the cafe, please check it out.

0:15:22.760 --> 0:15:25.720
<v Speaker 2>That chat just serves as another reminder as to why

0:15:25.800 --> 0:15:28.280
<v Speaker 2>we do good news here and why it's so valuable

0:15:28.320 --> 0:15:31.880
<v Speaker 2>to highlight young people doing incredible things out in the community.

0:15:31.920 --> 0:15:35.000
<v Speaker 2>So thanks to m and Bianca for that chat. Thank

0:15:35.040 --> 0:15:37.800
<v Speaker 2>you for joining us for our Monday episode of The

0:15:37.880 --> 0:15:40.880
<v Speaker 2>Daily Os. We will be back with the headlines later today,

0:15:41.200 --> 0:15:47.960
<v Speaker 2>but until then, enjoy your day. My name is Lily

0:15:48.000 --> 0:15:51.120
<v Speaker 2>Madden and I'm a proud Arunda bunge lung Chalcotin woman

0:15:51.240 --> 0:15:52.280
<v Speaker 2>from Gadigl Country.

0:15:53.120 --> 0:15:56.280
<v Speaker 3>The Daily OS acknowledges that this podcast is recorded on

0:15:56.280 --> 0:15:58.800
<v Speaker 3>the lands of the Gadighl people and pays respect to

0:15:58.840 --> 0:16:01.520
<v Speaker 3>all Aboriginal and torrest rate island and nations.

0:16:01.840 --> 0:16:04.760
<v Speaker 2>We pay our respects to the first peoples of these countries,

0:16:04.880 --> 0:16:06.080
<v Speaker 2>both past and present.