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Speaker 1: Job with Amanda.

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Speaker 2: I wonder how things are going in Richmond. Well I

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Speaker 2: could ask that, but we've got Karen of Richmond. Hello, Karen, Hi,

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Speaker 2: how are you? How are things in Richmond?

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Speaker 1: You know they're a bit wet and yeah, yeah, not

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Speaker 1: so good at the moment.

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Speaker 3: How was yesterday for you? What's been going on?

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Speaker 1: Oh? Look, so much rain, there's nowhere for it to go.

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Speaker 1: We're actually not Richmond, we're Gosdi the other side of

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Speaker 1: the bridge, so we've we've been totally cut off and

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Speaker 1: so much rain and septic tanks of yeah, a fall.

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Speaker 1: So we've got no toilets, no showers, anything like that.

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Speaker 1: There's just nowhere for all the water to go.

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Speaker 3: Do you have animals? Karen? That we're just talking to

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Speaker 3: someone before who said, is our packers? I've got water

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Speaker 3: up to the neck?

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Speaker 1: No, we only have dogs and cats, so luckily no animals.

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Speaker 2: I's been raining cats and dogs for the last few days.

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Speaker 3: So what's going to what's going to happen with your place?

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Speaker 3: Have you there's water through your home?

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Speaker 1: No, it came right to the back door and that's

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Speaker 1: it discoded. The drains and everything are totally full. And

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Speaker 1: we've never ever had that happen before.

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Speaker 3: And you say your toilets aren't working without being indiscreet,

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Speaker 3: how are you going to the toilet.

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Speaker 1: Our buckets and we have a camp toilet.

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Speaker 2: Good old camp toilet. Who would have thought you'd be

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Speaker 2: looking forward to using one of those? God, oh, Karen.

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Speaker 2: And also for information, thank you for calling us, Karen.

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Speaker 2: We were talking to Hank Jongan before for information about

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Speaker 2: the Australian Government disaster relief payment. They're all the details

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Speaker 2: there and it's through the Service Australia dot gov dot

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Speaker 2: au app and the way Hank explained it to us,

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Speaker 2: I could even work it out.

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Speaker 3: Pretty pretty We've also got all the details on our socials.

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Speaker 3: But there's one thousand dollars adult and four hundred dollars

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Speaker 3: chill child payment are one off if you've in an

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Speaker 3: area that's been declared a disaster zone. And if you

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Speaker 3: cannot access work, if you own a company or you

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Speaker 3: cannot get to work or loss of income, there's also

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Speaker 3: a payment for you too. So and this you can

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Speaker 3: claim this for the next time. Did you say six months?

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Speaker 3: Whenever it suits you, whenever you need it. But we

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Speaker 3: have all those details.

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Speaker 2: And so much for you. These numbers well one eight zero,

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Speaker 2: double two double six. Good on you, Karen. I hope

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Speaker 2: you get to the toilet soon. Thank you.

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Speaker 3: What we saw yesterday was weather catastrophes in places you

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Speaker 3: don't expect to see them, like d On, like Dy.

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Speaker 3: We've got Stephanie with us from Dy. Hello, Stephanie, what's

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Speaker 3: happening with you?

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Speaker 4: Well, yesterday we had so much rain that the park

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Speaker 4: that backs onto our house was like a river and

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Speaker 4: this storm wordel was overflowing and unfortunately we copped it.

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Speaker 3: And when you say we copped it, what does that mean?

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Speaker 4: We have two levels and the downstairs in our house

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Speaker 4: was completely flooded.

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Speaker 3: Yeah, what have you lost?

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Speaker 1: What is it?

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Speaker 3: Mard? Is it muk? And you're restored it? Can you

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Speaker 3: keep anything?

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Speaker 4: We can keep some things, but we have all our

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Speaker 4: flooring's going to have to be ripped up. We've lost

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Speaker 4: some pieces of furniture, Lots of bits and pieces need

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Speaker 4: to be thrown out, electrical goods. That sort of thing.

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Speaker 3: Must have been a huge shock because I heard that

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Speaker 3: you had like one millimeter of rain and then the

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Speaker 3: next hour it was like seven hundred exaggerating, but it

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Speaker 3: went from nothing to everything.

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Speaker 4: It was so fast, and I think that that's the

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Speaker 4: reason it happened, because the stormwater just couldn't cope with it.

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Speaker 4: It was bubbling over like a fountain.

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Speaker 3: So what happens now with you, Stephanie? I mean, have

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Speaker 3: you got power in your home?

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Speaker 4: We do have power, so we're all okay in that area.

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Speaker 4: So we've had the fan run all night to try

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Speaker 4: and dry one of the rooms out. So we've ripped

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Speaker 4: up the carpet, but now we have to rip up

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Speaker 4: the rest of the flooring downstairs.

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Speaker 2: Yeah, what sort of flooring is it? Is that wooden

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Speaker 2: stuff or.

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Speaker 4: Is it the Yeah, yeah, it's wooden and we'll have to,

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Speaker 4: you know, rip all that up. And we can hear

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Speaker 4: kind of squelching underneath our feet when we walk on it.

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Speaker 3: That's the worst, and the smell is going to be there.

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Speaker 2: Are you're good with insurance and everything? You're well covered?

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Speaker 4: Well, we hope, So yeah, I know.

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Speaker 2: That's the other thing. And this is when they say

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Speaker 2: read the PDF and all that sort of stuff. There's

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Speaker 2: always small print about inundation and like you know, different

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Speaker 2: styles of flooding, So it's something you've got to look

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Speaker 2: at when you go for your insurer in the future,

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Speaker 2: but thanks for calling Steph. Good luck with that.

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Speaker 4: Thank you very much.

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Speaker 1: Jonesy and Amanda's