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Speaker 1: This is gem Nation with Jones.

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Speaker 2: It's easy to forget when you look at all the

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Speaker 2: noise in the media about mortgage rates, etc. That over

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Speaker 2: thirty percent of Australian's rent. Many renovation shows overlook this.

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Speaker 2: Barry on the living room will always go out of

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Speaker 2: his way to do renovations that you can take with

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Speaker 2: you if your rent or that you know that aren't

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Speaker 2: necessarily involved in you owning your own home. But never

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Speaker 2: has it been so difficult to render house in Sydney.

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Speaker 2: Increases in prices, a competitive market, issues of mold, with

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Speaker 2: all the weather we've been having, pet ownership, these things

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Speaker 2: are causing great concern to the rental market. Ray Ellis

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Speaker 2: is our real estate guru. He's the chief executive of

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Speaker 2: First National real Estate and he joins us now to

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Speaker 2: talk about the rights of the rent Hello, Ray, how

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Speaker 2: are you good morning?

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Speaker 1: Yes, you raise a very serious issue. There is a

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Speaker 1: rental crisis in Australia at the moment.

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Speaker 2: In Europe you can get like a ninety year lease,

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Speaker 2: so you can you and your family can be secure

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Speaker 2: knowing that you're renting and your kids will always go

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Speaker 2: to that school, that that's the suburb that you know

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Speaker 2: and that's a suburb you live in. We don't have

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Speaker 2: that security here, do we.

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Speaker 1: Well, it hasn't been in our DNA. Home ownership is

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Speaker 1: a dream of most Australians and rental has always been

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Speaker 1: seen as a stopgap, temporary university before you buy your

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Speaker 1: own house measure, Whereas what we're seeing in the last

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Speaker 1: couple of years is people now want two three, five seven.

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Speaker 1: I don't think we're going to get to ninety nine

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Speaker 1: year lisas for many years, but long term lisas are

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Speaker 1: becoming normal and most landlords want that. They want a

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Speaker 1: good tenant. A good tenant want security because to quote

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Speaker 1: that great Australian movie of the Castle, it is your home.

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Speaker 1: Whether you rent it or mortgage payment it, it is

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Speaker 1: your home. So security for a tenant for long term

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Speaker 1: is very important.

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Speaker 2: Well, what about mold? This has been a big issue

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Speaker 2: with the kind of weather that we've been having here

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Speaker 2: in Sydney. Many people are complaining about the mold. Whose

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Speaker 2: job is it to remove the mold?

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Speaker 1: Well, first off, if you're a tenant, you need to

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Speaker 1: get a copy of the inspection report before you move in.

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Speaker 1: That'll show if there is mold or mold is being

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Speaker 1: treated but if mold develops, and as you said, the

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Speaker 1: weather we've seen not just in Sydney, in New South Wales,

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Speaker 1: all around Australia. At the moment, mold is becoming a

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Speaker 1: big issue in many many properties, so the landlord has

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Speaker 1: a responsibility to remove the mold. Remove it professionally. The

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Speaker 1: lack of trades around Australia at the moment doesn't mean

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Speaker 1: to say it's going to happen the next day. But

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Speaker 1: don't wait too There's regular inspections, sometimes two or three

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Speaker 1: times a year of a rental property. Don't wait for

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Speaker 1: your next inspection. Take a photo on your phone, send

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Speaker 1: it to your property manager, highlight the concerns you have

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Speaker 1: about the mold developing, and the landlord will repair it.

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Speaker 3: And according to a current affair, they will alternate stories.

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Speaker 3: I'll have it's terrible for the renter and then they'll

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Speaker 3: say it's terrible for the landlord. So who's got the

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Speaker 3: better end of the stick at the moment.

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Speaker 1: Well, that is why there's a rental crisis in Australia.

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Speaker 1: Most landlords in Australia are Jusia ravage Mum and Dad

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Speaker 1: earning under eighty thousand dollars a year who own one

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Speaker 1: investment property and they're trying to get ahead with their

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Speaker 1: personal finances, and they want a good tenant. And most

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Speaker 1: tenants are either trying to get into the housing market

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Speaker 1: or as I said, provide a home for their own

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Speaker 1: family or rent a property in near the city as

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Speaker 1: they start their career. So the relationship with the landlord

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Speaker 1: and tenant is very important. A good property manager is

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Speaker 1: a communication key between that and we want resolution, we

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Speaker 1: don't want conflict. Conflicts is actually very rare. It becomes

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Speaker 1: known there's a very bad tenant or a very bad landlord,

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Speaker 1: and that becomes a media story. But in the main

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Speaker 1: most communications with the properly managed landlord and tenants very

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Speaker 1: good and they have a good, seamless working relationship.

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Speaker 2: What about pets, because it seems to be that it

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Speaker 2: can be very hard for you to have your pet.

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Speaker 2: I keep reading different strata rules as to whether you

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Speaker 2: can have pets or whether you can't have pets. I

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Speaker 2: know someone who's had to pay a five thousand dollars

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Speaker 2: bond to have a pet, which makes renting even more expensive.

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Speaker 1: Or they love their pet, that's why they do it.

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Speaker 2: Should we have blanket rules for pets is a tenant

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Speaker 2: to be.

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Speaker 1: Able to Tasmania started many years ago. Victoria Queensland have

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Speaker 1: just introduced it. Most states are now in regulation to

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Speaker 1: allow pets in a property because there's one simple fact.

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Speaker 1: If you own a pet, you are a better tenant,

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Speaker 1: and that's what is forgotten because you have a caring relationship,

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Speaker 1: you have a better, better way of wanting to live,

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Speaker 1: and pets provide comfort. Of course, we don't want a

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Speaker 1: great Dane in a two foot by two foot We

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Speaker 1: don't want getting pigs in one room and rabbits in another.

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Speaker 1: There's realms around that, but as the person had to

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Speaker 1: pay five thousand, most body corporations have their own rules

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Speaker 1: and regulations around that, which comes a round to health

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Speaker 1: and safety. But on the main, allowing pets to be

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Speaker 1: in a rental property provides an opportunity for a better

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Speaker 1: tenant and state legislation around Australia is catching up with that.

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Speaker 1: And where's an industry support it?

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Speaker 2: And if you do have issues, where do you go?

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Speaker 2: If your landlord isn't giving you any joy in any

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Speaker 2: of this? What do you do?

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Speaker 1: Every state it has their own appeals tribunal. In Victoria's VCAT,

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Speaker 1: QCAT in Queensland and so on. They're they're the last resort.

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Speaker 1: As I said earlier, most of the disputes are worked

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Speaker 1: out between the landlord and tenant. I'm not saying every

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Speaker 1: landlord is perfect every tenant is perfect, but in the

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Speaker 1: main they are. But there is an administrative body to

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Speaker 1: able appeal to if your property manager in your landlord

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Speaker 1: or your tenant cannot resolve.

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Speaker 3: It, is it a good idea to have a relationship

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Speaker 3: with your landlord or landlord have a relationship with the

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Speaker 3: tenant or that is going to end in tears.

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Speaker 1: That confuses the issue because there's a whole range of

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Speaker 1: regulations in every state about smoke, alarm, security, breakage, insurance,

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Speaker 1: everything that makes a good property be able to be read.

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Speaker 1: The property manager has the expertise to deal with that.

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Speaker 1: The property manager has to be expertise to deal with

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Speaker 1: the emotion of a hot water system breaking down, which

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Speaker 1: always breaks down eight o'clock on a Sunday night, by

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Speaker 1: the way, they know how, they know how to deal

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Speaker 1: with that. The landlord doesn't want to be interrupted in

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Speaker 1: their personal lives and a relationship between that confuses the issue.

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Speaker 3: And what if just asking for a friend is if

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Speaker 3: your tenant is a penthouse pet, what pet? You've got

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Speaker 3: a pet in the I'll discuss it with your wife,

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Speaker 3: you know, while raise here the expert. This is expert advice.

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Speaker 2: Well, as long as she's got good hygiene.

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Speaker 1: No one would mine exactly good hygiene, good pet. The

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Speaker 1: rents always paid on time.

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Speaker 3: Ray, Thank you so much for joining us from First

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Speaker 3: National real Estate.

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Speaker 1: Look after yourself mate, Thank you, Ray, Thank you for

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Speaker 1: your time and good luck to everybody. Thanks