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Speaker 1: We know It's Territorians with experience of mental health and

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Speaker 1: suicide are being encouraged to have their say on a

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Speaker 1: framework which is being developed by the Northern Territory Government,

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Speaker 1: the Lived Experience Framework. It aims to ensure mental health

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Speaker 1: services are inclusive across the Northern Territory, helping to reduce

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Speaker 1: stigma and facilitate recovery. Now joining us on the line

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Speaker 1: right now to tell us more is NT Health, Mental Health,

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Speaker 1: Alcohol and Other Drugs Branch Executive Director Cecilia Gore. Good

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Speaker 1: morning to you, Cecilia, Good morning, Thanks so much for

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Speaker 1: your time this morning. Cecilia, can you break this down

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Speaker 1: for us? What is this framework?

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Speaker 2: So, it's a document which is designed to provide guidance

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Speaker 2: for the people running our services about how to involve

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Speaker 2: people who are either already service users or have a

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Speaker 2: lived experience in the past of being service users to

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Speaker 2: help those services meet people's needs better. We've got some

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Speaker 2: good examples already of services that are working really closely

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Speaker 2: with the people, but we just want to make it,

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Speaker 2: provide more tools and to make it more available to

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Speaker 2: people to understand why it's important and how to do it.

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Speaker 1: So, who are you hoping will contribute to its development.

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Speaker 2: We're very, very keen that people who are consumers of

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Speaker 2: our health services already, or people who've experienced the suicide

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Speaker 2: of a loved one, people who are involved in some

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Speaker 2: of our fantastic community actions around how to prevent suicide,

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Speaker 2: that they will look at this document and go, yep,

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Speaker 2: this makes sense, or you've missed this really important thing

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Speaker 2: that I would find it help would help me if

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Speaker 2: to get involved. We're using our existing service providers, so

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Speaker 2: the Head to Health centeric Casurina, the Top End Mental

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Speaker 2: Health Consumers Association as examples to help facilitate people to

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Speaker 2: get involved and tell us what they reckon. But basically

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Speaker 2: it's anybody who's got touch points with our service system

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Speaker 2: who'd like to make it better. We really want to

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Speaker 2: hear from them.

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Speaker 1: I reckon it's a really good thing to do, you know,

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Speaker 1: to speak to people, like you've said, with that lived

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Speaker 1: experience and you know, in some cases, people who have

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Speaker 1: suffered that absolute tragedy and to be able to learn

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Speaker 1: from their experiences.

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Speaker 2: I completely agree, and I think we're all so keen

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Speaker 2: to to recognize the contribution that family members and careers make.

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Speaker 2: They're the glue that holds our service system together, and

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Speaker 2: we know that in the past we've not necessarily done

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Speaker 2: our best by them, so we're keen to hear from

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Speaker 2: them as well. So that the parents and the brothers

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Speaker 2: and the sisters who are supporting people as they go

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Speaker 2: on their journey to recovery, we want to get their

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Speaker 2: views as well into this framework.

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Speaker 1: Cecilia, how will the framework be used once it is developed?

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Speaker 2: So what we'd like to see happen is that all

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Speaker 2: of our MTG services will look at the principles in

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Speaker 2: the document and work then with their local consumers in

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Speaker 2: who are coming into their centers, and maybe even do

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Speaker 2: like a rights document or a responsibilities poster, and then

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Speaker 2: they would have and we've got some example of this

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Speaker 2: already where once a month they'll have a forum where

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Speaker 2: they invite people in to talk about how the service

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Speaker 2: is going. When we're doing new services at a regional level,

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Speaker 2: we would expect our regional leaders to put out like

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Speaker 2: an expression of interest in the local paper perhaps and

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Speaker 2: say come along and be part of the planning, be

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Speaker 2: part of the development of a new service. The framework

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Speaker 2: outlines a range of different ways from helping design the

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Speaker 2: new inpatient in and up at RDH to giving us feedbacker,

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Speaker 2: but what days of the week headspace should be open,

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Speaker 2: like a whole continuum of ways that people can feed in,

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Speaker 2: and that this document gives examples of that and encourages

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Speaker 2: our service leaders to implement them.

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Speaker 1: I guess the warrior ways is you know, when seeking

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Speaker 1: feedback like these is it sometimes? And there may be

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Speaker 1: some people listening this morning who are sort of thinking, oh,

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Speaker 1: you know, even if I give that feedback, is it

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Speaker 1: actually going to be listened to.

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Speaker 2: I think that we're hoping that this document shows that

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Speaker 2: we're really we were really putting a high value on listening.

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Speaker 2: I think that we are very very keen that people

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Speaker 2: understand we do value. The system is changing, we're learning

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Speaker 2: from the stakes of the past. The people who enter

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Speaker 2: our service system are really diverse. We've got young voices,

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Speaker 2: we've got older voices. We've got people who've been living

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Speaker 2: with serious mental illness for a number of years. We've

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Speaker 2: got people who are having their first anxiety episodes. So

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Speaker 2: there's a diversity of voices that we want to hear

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Speaker 2: from and a diversity of the experiences we want to capture.

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Speaker 1: Cecilia, do you find or do you have any issues

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Speaker 1: in terms of you know, I guess there is still

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Speaker 1: unfortunately and I don't think there should be, but there

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Speaker 1: is still sometimes stigma attached when it comes to suicide

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Speaker 1: and mental health. Do you feel ass I mean, does

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Speaker 1: that cause any issues in terms of getting that feedback?

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Speaker 2: I think that yes, there are still, unfortunately parts of

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Speaker 2: our services system which need to keep learning how it

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Speaker 2: means to be positively focused and use appropriate language and

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Speaker 2: encourage people to feel safe and also to be culturally

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Speaker 2: secure in our approaches. This particular document is designed to

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Speaker 2: call out those issues and encourage services to think about

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Speaker 2: how they might achieve safety and culturally secure things. In

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Speaker 2: terms of getting feedback on this particular tool, people can

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Speaker 2: do it via they have you say website. They can

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Speaker 2: also use the email address for the branch. They can

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Speaker 2: also use the phone number that's in the document if

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Speaker 2: they prefer to speak to someone. And as I also said,

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Speaker 2: we're working with some of our existing mental health services

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Speaker 2: that already run drop ins and stuff that they'll facilitate

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Speaker 2: groups as well as people would like to not identify

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Speaker 2: themselves but that they would like to just share in

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Speaker 2: a group setting, and then that service can bring that

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Speaker 2: feedback forward to us well.

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Speaker 1: Cecilia gore nt Health, Mental Health, Alcohol and Other Drugs

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Speaker 1: Branch Executive Director, I really appreciate you having a chat

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Speaker 1: with us this morning. Thanks so much for joining us

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Speaker 1: on the show.

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Speaker 2: Thank you for your support. Katie. It's great to have

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Speaker 2: it promoted.

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Speaker 1: Thank you. No worries at all,