1 00:00:00,160 --> 00:00:01,000 Speaker 1: Online shopping. 2 00:00:01,520 --> 00:00:04,440 Speaker 2: Oh, I'm very versed in it. 3 00:00:04,680 --> 00:00:08,160 Speaker 3: However, I don't do my my grocery shopping online. 4 00:00:08,280 --> 00:00:11,400 Speaker 1: No, I go more use to the Amazon and all 5 00:00:11,440 --> 00:00:11,639 Speaker 1: of that. 6 00:00:13,400 --> 00:00:17,880 Speaker 3: Anything sort of absolutely anything else, just not grocery shopping. 7 00:00:17,880 --> 00:00:20,000 Speaker 3: But we were talking about it the other day and 8 00:00:20,480 --> 00:00:22,040 Speaker 3: because you know, quite a lot of people around the 9 00:00:22,079 --> 00:00:23,079 Speaker 3: office do do it. 10 00:00:23,320 --> 00:00:25,279 Speaker 1: I have done it any time, have you? Yeah? 11 00:00:25,480 --> 00:00:28,280 Speaker 2: Yes, evidently I didn't realize this happened. 12 00:00:28,320 --> 00:00:29,960 Speaker 3: But if you order something and they don't have it, 13 00:00:30,000 --> 00:00:33,440 Speaker 3: they will take it upon themselves to substitute it with 14 00:00:34,040 --> 00:00:37,280 Speaker 3: something else. I was actually ordering flowers online for my 15 00:00:37,360 --> 00:00:39,600 Speaker 3: mum's birthday the other day, and the florist did say, 16 00:00:40,080 --> 00:00:42,519 Speaker 3: if we don't have those flowers, we will substitute it. 17 00:00:42,560 --> 00:00:43,960 Speaker 3: And it's like, well, there's not much I can do 18 00:00:43,960 --> 00:00:47,440 Speaker 3: about it. So anyway, Susie, our producer, she ordered some 19 00:00:47,479 --> 00:00:51,120 Speaker 3: foundation one day, as in makeup okay, and they didn't 20 00:00:51,159 --> 00:00:53,599 Speaker 3: have the color she ordered, so they just gave her 21 00:00:53,600 --> 00:00:57,240 Speaker 3: two shades darker. I mean, clearly a bloke was packing 22 00:00:57,280 --> 00:01:01,760 Speaker 3: that order. You don't not, No, it is not all 23 00:01:01,800 --> 00:01:06,640 Speaker 3: the same. It is a very fine line. But there 24 00:01:06,720 --> 00:01:09,160 Speaker 3: was some there were smudgeled out a bit more, there 25 00:01:09,200 --> 00:01:12,240 Speaker 3: was a funny bit of audio on TikTok that we 26 00:01:12,360 --> 00:01:15,800 Speaker 3: came across. This is from a TikTok account called Ren 27 00:01:16,000 --> 00:01:17,240 Speaker 3: McQueen's vibe. 28 00:01:17,640 --> 00:01:20,600 Speaker 4: Did a click and click from Wallie's Today and if 29 00:01:20,640 --> 00:01:24,840 Speaker 4: you know, you know right, I got some chicken thigh, right, 30 00:01:25,120 --> 00:01:27,640 Speaker 4: I got some chicken thie. And when they don't have 31 00:01:27,680 --> 00:01:29,880 Speaker 4: a product and stop, they replace it with something house, 32 00:01:30,200 --> 00:01:34,240 Speaker 4: substitute it for something else. This was my substitution a 33 00:01:34,280 --> 00:01:37,840 Speaker 4: protein snack, a chocolate protein snack, and I eat these. 34 00:01:38,000 --> 00:01:41,640 Speaker 4: These are great, love them. But how am I supposed 35 00:01:41,680 --> 00:01:42,840 Speaker 4: to make sarte chicken with that? 36 00:01:44,640 --> 00:01:48,800 Speaker 1: Try a new recipe? Usually we just get a list 37 00:01:48,840 --> 00:01:51,440 Speaker 1: of what wasn't available and then I run down farmer 38 00:01:51,520 --> 00:01:54,960 Speaker 1: Jacks or the igator, you know, to top up the order. Woman, 39 00:01:55,000 --> 00:01:56,280 Speaker 1: we've had the purpose. 40 00:01:58,120 --> 00:02:00,360 Speaker 2: So there was a lot of comment under Red Queen's 41 00:02:00,360 --> 00:02:02,000 Speaker 2: a vibe. Red McQueen is a vibe. 42 00:02:02,880 --> 00:02:06,840 Speaker 3: Someone said, I once ordered six bananas and they substituted. 43 00:02:06,240 --> 00:02:08,280 Speaker 2: It for six packets of party. 44 00:02:07,960 --> 00:02:13,240 Speaker 3: Mixed lollies Lolly bananas slightly different. Help if someone's wraps 45 00:02:13,280 --> 00:02:16,400 Speaker 3: were substituted for crumpets. You can't wait to make you know, 46 00:02:16,520 --> 00:02:20,320 Speaker 3: Chipotle chicken crumpets. Oh, this person ordered frozen broccoli and 47 00:02:20,360 --> 00:02:23,200 Speaker 3: got frozen pizza, so tried to be healthy, but the 48 00:02:23,280 --> 00:02:26,440 Speaker 3: universe had other plans. 49 00:02:26,560 --> 00:02:27,280 Speaker 2: Very funny. 50 00:02:27,360 --> 00:02:30,919 Speaker 1: Yeah, we've had substitutions before where it doesn't happen often, 51 00:02:30,960 --> 00:02:33,720 Speaker 1: but sometimes if there's a new product and they just 52 00:02:33,800 --> 00:02:36,080 Speaker 1: they just throw it in just in the in the 53 00:02:36,120 --> 00:02:40,760 Speaker 1: hope that you'll go, oh, that's good. I've heard that happens. 54 00:02:41,120 --> 00:02:43,600 Speaker 3: There's nothing you can't argue with a freebee. What did 55 00:02:43,639 --> 00:02:45,880 Speaker 3: you get instead of in your grocery order? 56 00:02:46,120 --> 00:02:47,639 Speaker 1: Have you ever had to try and make a stir 57 00:02:47,720 --> 00:02:48,880 Speaker 1: fry with a protein? 58 00:02:48,919 --> 00:02:53,359 Speaker 3: But doing a grocery shopping online can be an adventure 59 00:02:53,480 --> 00:02:56,240 Speaker 3: because when they don't have what you want, they'll put 60 00:02:56,280 --> 00:03:00,160 Speaker 3: something in instead, something like we're talking about what you 61 00:03:00,240 --> 00:03:03,079 Speaker 3: got instead of in your grocery order today. 62 00:03:03,720 --> 00:03:06,240 Speaker 2: Todd in Rockingham said, I used. 63 00:03:06,040 --> 00:03:08,560 Speaker 1: To work for one of the Big two an insight. 64 00:03:08,800 --> 00:03:12,240 Speaker 3: A customer ordered rubber gloves which weren't in stock, and 65 00:03:12,320 --> 00:03:17,320 Speaker 3: the system suggested condoms as a substitute. Gloving up your 66 00:03:17,320 --> 00:03:20,280 Speaker 3: hand one finger at a time, look it's one for 67 00:03:20,320 --> 00:03:24,359 Speaker 3: every finger, or squeezing your whole hand into a looking 68 00:03:24,400 --> 00:03:25,320 Speaker 3: like a lobster claw. 69 00:03:25,480 --> 00:03:27,519 Speaker 1: Just remember, Lisa, if it's not on, it's not on. 70 00:03:28,440 --> 00:03:31,320 Speaker 3: Anyway, the staff member put it in apparently, let's go 71 00:03:31,440 --> 00:03:33,080 Speaker 3: to Calviscott Alan, Hello. 72 00:03:33,120 --> 00:03:35,240 Speaker 1: Could you top that? 73 00:03:35,400 --> 00:03:36,440 Speaker 2: What you get. 74 00:03:38,040 --> 00:03:40,840 Speaker 1: My young blade in the golf and he ordered some 75 00:03:40,920 --> 00:03:45,360 Speaker 1: golf club move sweet And when the parcel puned up, 76 00:03:45,400 --> 00:03:47,480 Speaker 1: it was a mood ring. 77 00:03:47,720 --> 00:03:48,440 Speaker 2: A mood ring. 78 00:03:50,600 --> 00:03:56,120 Speaker 1: Clubs just what every golfer needs. 79 00:03:57,320 --> 00:04:00,200 Speaker 3: Color didn't go when he got. 80 00:03:58,880 --> 00:04:06,080 Speaker 1: A very dark, very dark that was that was his mood. 81 00:04:06,520 --> 00:04:09,920 Speaker 2: Pretty random. A mood ring instead of golf clubs. 82 00:04:10,200 --> 00:04:15,520 Speaker 5: Yeah, thank you, thank you allan. 83 00:04:15,720 --> 00:04:17,599 Speaker 2: Yeah, I used to love a mood ring when I 84 00:04:17,640 --> 00:04:18,880 Speaker 2: was a twenty year old. 85 00:04:19,240 --> 00:04:21,080 Speaker 1: Yeah, but not when you were not when you're about 86 00:04:21,080 --> 00:04:21,800 Speaker 1: to hit the golf course. 87 00:04:22,000 --> 00:04:22,640 Speaker 2: That's true. 88 00:04:22,960 --> 00:04:24,440 Speaker 1: You can't swing one of those. 89 00:04:24,600 --> 00:04:25,200 Speaker 2: You cannot. 90 00:04:25,760 --> 00:04:30,120 Speaker 1: Definitely not substitution fails. I think we would. We would 91 00:04:30,160 --> 00:04:34,240 Speaker 1: call them one message through my friends. Bacon was substituted 92 00:04:34,560 --> 00:04:38,080 Speaker 1: for oreos. I guess I just figured you ordered calories, 93 00:04:38,120 --> 00:04:41,680 Speaker 1: didn't you, So you go it's something nuts bacon. 94 00:04:42,400 --> 00:04:46,840 Speaker 3: Yeah, okay, we Wendy, this is the second one that 95 00:04:46,960 --> 00:04:50,400 Speaker 3: got condoms instead of something Wendy wanted rubber balloons. 96 00:04:50,760 --> 00:04:52,200 Speaker 2: And got condoms instead. 97 00:04:52,400 --> 00:04:56,039 Speaker 1: I think that I think that Supermarket's AI suggestion bot 98 00:04:56,800 --> 00:04:59,479 Speaker 1: might be a little off at the moment. 99 00:05:00,120 --> 00:05:02,320 Speaker 2: Track mind one, track mind bot. 100 00:05:03,320 --> 00:05:08,159 Speaker 3: Yes, that's a yeah, that's that's a very specific that's 101 00:05:08,160 --> 00:05:09,160 Speaker 3: a specific party. 102 00:05:09,200 --> 00:05:09,560 Speaker 2: That one. 103 00:05:09,760 --> 00:05:13,040 Speaker 1: That's a surprise ordering them for your kid's birthday party. 104 00:05:13,279 --> 00:05:14,000 Speaker 2: Yes, we are. 105 00:05:13,920 --> 00:05:16,279 Speaker 3: Talking about what you got instead of in your grocery order. 106 00:05:16,360 --> 00:05:19,640 Speaker 3: Pauline says, mine wasn't groceries, it was a moonpig order. 107 00:05:20,640 --> 00:05:23,360 Speaker 3: I ordered a soft toy for my brand new niece 108 00:05:23,440 --> 00:05:25,720 Speaker 3: in the UK and they sent a novelty mug but 109 00:05:25,839 --> 00:05:26,440 Speaker 3: said f. 110 00:05:26,360 --> 00:05:31,280 Speaker 2: You, I mean really. 111 00:05:34,200 --> 00:05:34,960 Speaker 1: For you. 112 00:05:35,080 --> 00:05:38,280 Speaker 3: By the way, let's go to Donnybrook Miranda. 113 00:05:38,320 --> 00:05:42,440 Speaker 2: Hello Miranda, Miranda, good morning. What happened? What did you get? 114 00:05:43,960 --> 00:05:47,599 Speaker 5: So we often have baby wipes in our car to 115 00:05:47,640 --> 00:05:48,120 Speaker 5: wipe our. 116 00:05:48,040 --> 00:05:51,120 Speaker 2: Hands, putting, fueling or eating. 117 00:05:51,320 --> 00:05:55,960 Speaker 5: The most multifunctional items, so we ordered some. You know, 118 00:05:56,240 --> 00:05:59,479 Speaker 5: we don't have a child anymore, ordered some and as 119 00:05:59,520 --> 00:06:02,880 Speaker 5: a replace when I didn't have them, we got newborn nappies. 120 00:06:05,240 --> 00:06:09,839 Speaker 5: You can just imagine and wiping. You're wiping your hands 121 00:06:09,839 --> 00:06:12,720 Speaker 5: with a nappy, or you're hungry Jack wiping your up 122 00:06:12,800 --> 00:06:14,600 Speaker 5: your whopper with a nappy. 123 00:06:14,800 --> 00:06:16,800 Speaker 1: Do they absorb the petrol after you've been at the 124 00:06:16,800 --> 00:06:17,440 Speaker 1: petrol station. 125 00:06:19,240 --> 00:06:21,080 Speaker 5: Oh yeah, it's not a good look. 126 00:06:21,200 --> 00:06:22,360 Speaker 2: No, not a good look. 127 00:06:23,360 --> 00:06:26,320 Speaker 1: Thanks, thank you appreciate that. 128 00:06:26,880 --> 00:06:29,320 Speaker 3: There's a ripper on the text. Tracy and Cloverdale said, 129 00:06:29,320 --> 00:06:31,120 Speaker 3: I had a two tins of tuna and received two 130 00:06:31,160 --> 00:06:35,680 Speaker 3: tins of snappy Tom. 131 00:06:36,160 --> 00:06:42,440 Speaker 1: It's tuna, just a little if you're walking around with 132 00:06:42,480 --> 00:06:45,359 Speaker 1: the trolley and I know you guys work really really hard. 133 00:06:45,400 --> 00:06:47,080 Speaker 1: I've seen you guys work up. But just just a 134 00:06:47,440 --> 00:06:50,320 Speaker 1: little bit of thought into it, is there? 135 00:06:50,960 --> 00:06:54,080 Speaker 3: What I'm curious about is this just the people doing 136 00:06:54,080 --> 00:06:59,120 Speaker 3: it making a decision or is there a you know, 137 00:06:59,240 --> 00:07:03,400 Speaker 3: an a I bought something's telling them what to have instead. 138 00:07:04,080 --> 00:07:05,919 Speaker 2: Maybe use your own initiative. 139 00:07:06,120 --> 00:07:08,839 Speaker 1: Not on shelf, try this instead. And then they're coming 140 00:07:08,880 --> 00:07:13,360 Speaker 1: up with just the wrong suggestions. It needs a reprogram. 141 00:07:13,720 --> 00:07:16,000 Speaker 1: Trust your own self, I think so. 142 00:07:16,240 --> 00:07:19,240 Speaker 3: Online grocery shopping substitutions. Who knew it could be such 143 00:07:19,280 --> 00:07:22,200 Speaker 3: an adventure when you fill out what you want? Minefield, 144 00:07:22,320 --> 00:07:24,120 Speaker 3: that's what we've been talking about this morning. What did 145 00:07:24,120 --> 00:07:27,640 Speaker 3: you get instead of in your grocery order? Steve from 146 00:07:27,760 --> 00:07:33,800 Speaker 3: Rockingham says, our first attempt at online shopping, was ordering 147 00:07:34,040 --> 00:07:37,160 Speaker 3: feminine products for my wife and. 148 00:07:37,120 --> 00:07:39,880 Speaker 2: We received a box of tissues. 149 00:07:40,640 --> 00:07:42,840 Speaker 3: They did come in handy as we use them to 150 00:07:42,880 --> 00:07:46,480 Speaker 3: wipe the tears away that we had laughed working out 151 00:07:46,520 --> 00:07:49,320 Speaker 3: how she was going to use those instead. That's interesting 152 00:07:49,320 --> 00:07:51,720 Speaker 3: because on the TikTok thread that we were reading about 153 00:07:51,760 --> 00:07:57,400 Speaker 3: this this morning, someone said they got substituted tampons for 154 00:07:57,480 --> 00:07:58,280 Speaker 3: toilet paper. 155 00:07:59,440 --> 00:08:00,800 Speaker 2: Yeah, not gonna work. 156 00:08:00,840 --> 00:08:03,120 Speaker 1: I mean, people were using all sorts of things during COVID, 157 00:08:03,160 --> 00:08:05,840 Speaker 1: though at one stage they would have taken anything