1 00:00:00,600 --> 00:00:02,440 Speaker 1: If you want to know what's happening on the local 2 00:00:02,440 --> 00:00:05,600 Speaker 1: political landscape, Kay Wolf has it covered on three sixty. 3 00:00:06,040 --> 00:00:08,800 Speaker 2: Every one is listening Mixed one oh four point. 4 00:00:08,720 --> 00:00:11,600 Speaker 3: Nine joining me on the line right now from Tourism 5 00:00:11,680 --> 00:00:14,840 Speaker 3: Central Australia, the CEO Daniel Rochford. 6 00:00:14,880 --> 00:00:18,479 Speaker 1: Good morning, Daniel, Good morning Katie, and good morning to 7 00:00:18,520 --> 00:00:23,360 Speaker 1: your listeners, and hello from the Golden heart of Territory 8 00:00:23,400 --> 00:00:24,360 Speaker 1: in ten Creek. 9 00:00:24,360 --> 00:00:26,319 Speaker 2: Oh inten this morning. How's the weather? 10 00:00:26,560 --> 00:00:28,560 Speaker 1: Indeed, I am? 11 00:00:28,680 --> 00:00:29,760 Speaker 2: Is it warm? 12 00:00:30,600 --> 00:00:33,920 Speaker 1: Yes, it's an absolutely warm day here. So I've already 13 00:00:33,960 --> 00:00:34,800 Speaker 1: hit the forty degree. 14 00:00:35,520 --> 00:00:39,240 Speaker 3: No, not even eleven o'clock and you're already at forty 15 00:00:39,520 --> 00:00:40,440 Speaker 3: I'm not surprised. 16 00:00:40,960 --> 00:00:42,800 Speaker 2: Yeah, Now mate. 17 00:00:42,520 --> 00:00:45,400 Speaker 3: What was your reaction to the to the fee increase 18 00:00:45,479 --> 00:00:47,519 Speaker 3: for our parks. I know that it's it's sort of 19 00:00:47,560 --> 00:00:50,280 Speaker 3: been in the pipeline for a while. How did you 20 00:00:50,360 --> 00:00:52,479 Speaker 3: react this morning when you saw the amounts? 21 00:00:53,080 --> 00:00:56,000 Speaker 1: Well, we're pleased that it's finally at in the public 22 00:00:56,080 --> 00:01:01,360 Speaker 1: and we're you know, obviously Tourism Central Australian tourism top 23 00:01:01,440 --> 00:01:04,280 Speaker 1: ends have been talking about this for some time in 24 00:01:04,360 --> 00:01:08,200 Speaker 1: terms of making sure that the voice of tourism has 25 00:01:08,240 --> 00:01:12,319 Speaker 1: been heard and I'm very pleased to say, Katie that 26 00:01:13,520 --> 00:01:16,440 Speaker 1: some of the concerns of the tourism industry had around 27 00:01:16,520 --> 00:01:20,280 Speaker 1: these fees have certainly been listened to. Look, I appreciate 28 00:01:20,280 --> 00:01:25,880 Speaker 1: the frustrations and change is never easy, but look, I 29 00:01:25,920 --> 00:01:29,039 Speaker 1: think at the end of the day, other jurisdictions have 30 00:01:29,200 --> 00:01:31,679 Speaker 1: done this. I haven't had a phone call from a 31 00:01:31,720 --> 00:01:35,000 Speaker 1: tourism operator in Central Australia to say, well is going 32 00:01:35,040 --> 00:01:38,000 Speaker 1: to come crashing down because of it. I think the 33 00:01:38,000 --> 00:01:41,920 Speaker 1: most important thing, and the real elephant in the room 34 00:01:42,280 --> 00:01:46,360 Speaker 1: on this issue, is making sure that their fees raised, 35 00:01:46,440 --> 00:01:51,920 Speaker 1: how this process reinjected back into our national parks, both 36 00:01:51,920 --> 00:01:57,200 Speaker 1: through infrastructure and through services, and supporting our national parks 37 00:01:57,240 --> 00:02:00,240 Speaker 1: and growing them for the future. And that's certainly true 38 00:02:00,360 --> 00:02:03,200 Speaker 1: the perspective of a really important part of this puzzle. 39 00:02:03,440 --> 00:02:05,720 Speaker 3: Yeah, I agree with you, and that's certainly what I'm 40 00:02:05,760 --> 00:02:08,960 Speaker 3: hearing quite loudly and clearly. That's why I guess I 41 00:02:09,000 --> 00:02:11,640 Speaker 3: was a little bit surprised when we found out how 42 00:02:11,720 --> 00:02:14,239 Speaker 3: expensive it's going to be to get this new website 43 00:02:14,280 --> 00:02:17,200 Speaker 3: up and running. The tenders out at the moment between 44 00:02:17,440 --> 00:02:21,640 Speaker 3: just under three million dollars and just under five million dollars. 45 00:02:22,040 --> 00:02:25,160 Speaker 3: I did ask the Minister for Parks this morning in 46 00:02:25,280 --> 00:02:28,760 Speaker 3: the initial stages, is that revenue that's raised going to 47 00:02:28,760 --> 00:02:31,320 Speaker 3: have to actually go back into covering the costs of 48 00:02:32,200 --> 00:02:34,800 Speaker 3: this new booking system, and she said that it would 49 00:02:34,919 --> 00:02:38,280 Speaker 3: need to. I mean, Daniel, is that a concern to 50 00:02:38,320 --> 00:02:40,120 Speaker 3: you or is it just part and parcel of the 51 00:02:40,120 --> 00:02:41,720 Speaker 3: implementation of these fees. 52 00:02:42,960 --> 00:02:46,520 Speaker 1: Yeah, that's that's certainly the first I've heard of that, Katie, 53 00:02:46,600 --> 00:02:49,519 Speaker 1: and it's come from the Minister. Obviously it's got to 54 00:02:49,560 --> 00:02:54,320 Speaker 1: be true. Look, certainly the feedback I got from Parts 55 00:02:54,360 --> 00:02:56,919 Speaker 1: of the Wildlife of the new revenue new raised out 56 00:02:56,960 --> 00:02:59,560 Speaker 1: of parks fees and the multi day walk fees will 57 00:02:59,560 --> 00:03:03,640 Speaker 1: be reinjected back into the national Parts and Wildlife budgets. 58 00:03:04,320 --> 00:03:10,239 Speaker 1: Certainly we had a frustration around frustration certainly a piece 59 00:03:10,280 --> 00:03:13,000 Speaker 1: of feedback two parts of my life about the booking 60 00:03:13,000 --> 00:03:16,639 Speaker 1: engine that they're proposing. You know, we have we're very 61 00:03:16,639 --> 00:03:20,000 Speaker 1: fortunate in the Northern Territory where all the four accredited 62 00:03:20,080 --> 00:03:23,680 Speaker 1: visitor Information centers in the territory use the same booking 63 00:03:23,720 --> 00:03:28,160 Speaker 1: system in the infocenters. And we've certainly been making the 64 00:03:28,280 --> 00:03:31,280 Speaker 1: argument to Parts and Wildlife that this new booking system 65 00:03:31,320 --> 00:03:35,720 Speaker 1: needs to integrate seamlessly with the existing systems in the 66 00:03:35,760 --> 00:03:38,880 Speaker 1: information centers. As you know, many of our visitors come 67 00:03:38,920 --> 00:03:41,360 Speaker 1: to the info centers for support and we need that 68 00:03:41,440 --> 00:03:43,040 Speaker 1: to be as seamless as possible. 69 00:03:43,720 --> 00:03:45,600 Speaker 3: Yeah, I agree, you know, we don't want to make 70 00:03:45,640 --> 00:03:48,480 Speaker 3: these changes and then it becomes incredibly difficult to be 71 00:03:48,520 --> 00:03:49,480 Speaker 3: able to book anything. 72 00:03:49,480 --> 00:03:52,280 Speaker 2: We've got to make sure it's nice and simple, Daniel, when. 73 00:03:52,200 --> 00:03:53,960 Speaker 1: You're to actually at the level of the investment. 74 00:03:54,200 --> 00:03:59,080 Speaker 3: Yeah, absolutely, Daniel, when you talk about you know, you'd 75 00:03:59,120 --> 00:04:00,880 Speaker 3: said to us last time we spoke about this that 76 00:04:01,000 --> 00:04:04,680 Speaker 3: obviously the concern as well was you know, sometimes tour 77 00:04:04,680 --> 00:04:07,760 Speaker 3: bookings and some of those longer term bookings have made 78 00:04:07,800 --> 00:04:09,280 Speaker 3: you know, eighteen months. 79 00:04:08,960 --> 00:04:12,640 Speaker 2: Out, is that still a worry or has. 80 00:04:12,480 --> 00:04:14,960 Speaker 3: The government tried their best to sort of adhere to 81 00:04:15,000 --> 00:04:17,320 Speaker 3: those concerns that you'd raised a little while back. 82 00:04:18,560 --> 00:04:21,599 Speaker 1: Yeah, Look, I'd have to say the government has listened 83 00:04:21,640 --> 00:04:24,520 Speaker 1: to the voice of tourism on this issue and we 84 00:04:24,600 --> 00:04:28,200 Speaker 1: have been given a very clear commitment that no commercial 85 00:04:28,240 --> 00:04:32,360 Speaker 1: fees will be introduced anytime soon over the next eighteen months, 86 00:04:32,360 --> 00:04:34,640 Speaker 1: and they will be deferring that to twenty twenty two. 87 00:04:35,040 --> 00:04:38,960 Speaker 1: So We certainly welcome that, and I know many of 88 00:04:39,000 --> 00:04:43,000 Speaker 1: our industry were very concerned about having to insulate this 89 00:04:43,120 --> 00:04:47,400 Speaker 1: fee increase into their revenue streams in the short term. 90 00:04:47,520 --> 00:04:51,239 Speaker 1: So that's certainly very positive news for the tourism industry 91 00:04:51,240 --> 00:04:52,200 Speaker 1: and warmly welcomed. 92 00:04:52,760 --> 00:04:53,800 Speaker 2: Oh well, I'm glad to hear. 93 00:04:53,960 --> 00:04:56,640 Speaker 3: I am glad that you know that that consultation did 94 00:04:56,680 --> 00:04:59,720 Speaker 3: actually take place in the eventually, because you know, it 95 00:04:59,760 --> 00:05:03,520 Speaker 3: is so important that we have the industry along for 96 00:05:03,640 --> 00:05:06,039 Speaker 3: the journey and making sure that you guys aren't going 97 00:05:06,080 --> 00:05:08,839 Speaker 3: to be heavily impacted, particularly when you talk about the 98 00:05:08,839 --> 00:05:11,920 Speaker 3: impact that you've already got, you know, with COVID. 99 00:05:13,200 --> 00:05:17,479 Speaker 1: Oh very much, Okatie. I think certainly we've heard that 100 00:05:17,920 --> 00:05:20,559 Speaker 1: there's definitely a guarantee on the table that they fees 101 00:05:20,600 --> 00:05:24,000 Speaker 1: won't be implemented. Commercial fees won't be implemented until twenty 102 00:05:24,040 --> 00:05:27,600 Speaker 1: twenty two. We did get a commitment that the fees 103 00:05:27,960 --> 00:05:30,760 Speaker 1: rays will go into the Parks and Wildlife budget, and 104 00:05:30,800 --> 00:05:33,520 Speaker 1: I think there needs to be some transparency there on 105 00:05:33,640 --> 00:05:36,520 Speaker 1: what that looks like. And that's still a piece that 106 00:05:36,600 --> 00:05:40,120 Speaker 1: I'm still unsure about in terms of what these new 107 00:05:40,240 --> 00:05:43,760 Speaker 1: fees will go towards and I think that's an important 108 00:05:43,839 --> 00:05:46,800 Speaker 1: question to ask and that last piece around that integration 109 00:05:46,920 --> 00:05:49,320 Speaker 1: of the new booking engine is still a critical piece, 110 00:05:49,320 --> 00:05:51,880 Speaker 1: is still to be worked through with parts in my life. 111 00:05:52,440 --> 00:05:54,320 Speaker 2: Well, always good to catch up with you, Daniel. 112 00:05:54,360 --> 00:05:57,320 Speaker 3: I really appreciate your time today and say get ay 113 00:05:57,400 --> 00:05:58,720 Speaker 3: to everyone in Tenant. 114 00:05:58,360 --> 00:06:01,960 Speaker 1: For us definitely well, thanks very much, thank you. 115 00:06:02,520 --> 00:06:06,800 Speaker 3: That is Tourism Central Australia's CEO, Daniel Rochford their live 116 00:06:06,920 --> 00:06:07,839 Speaker 3: from Tenant Creek