1 00:00:00,400 --> 00:00:03,040 Speaker 1: Job mission with join Z and Amanda. 2 00:00:03,760 --> 00:00:06,600 Speaker 2: These floods in New South Wales are horrific, They're scary, 3 00:00:06,720 --> 00:00:09,200 Speaker 2: and they're widespread. For those of you who are affected, 4 00:00:09,400 --> 00:00:12,000 Speaker 2: there are so many. The federal government has now introduced 5 00:00:12,039 --> 00:00:15,400 Speaker 2: a disaster relief payment to help. General Manager for Services 6 00:00:15,440 --> 00:00:18,040 Speaker 2: Australia Hank Johngon, joins us now to tell us morning, 7 00:00:18,160 --> 00:00:20,319 Speaker 2: to tell us more. Hello, Hank, how are you. 8 00:00:21,160 --> 00:00:23,400 Speaker 1: I'm really good, thank you, and it's good to have 9 00:00:23,440 --> 00:00:24,160 Speaker 1: you back on again. 10 00:00:24,200 --> 00:00:26,720 Speaker 2: Hank. You talked to us through getting our vaccine passports. 11 00:00:26,800 --> 00:00:30,000 Speaker 1: Remember that last time? Oh? Look, I certainly do. And 12 00:00:30,040 --> 00:00:34,640 Speaker 1: I remember how skeptical you were about my goove. Yeah, 13 00:00:34,680 --> 00:00:36,840 Speaker 1: and today we're going to be talking about my goove 14 00:00:36,920 --> 00:00:39,680 Speaker 1: again because it is going to be the quickest way 15 00:00:40,200 --> 00:00:43,159 Speaker 1: to claim all of these payments. The good news is 16 00:00:43,320 --> 00:00:46,319 Speaker 1: most people are now familiar with my GOV know how 17 00:00:46,320 --> 00:00:47,680 Speaker 1: to work their way around it. 18 00:00:48,200 --> 00:00:50,960 Speaker 2: So what payments are available? What money has been released? 19 00:00:51,800 --> 00:00:55,680 Speaker 1: Okay, look, the first payment is the disaster recovery payment. 20 00:00:56,760 --> 00:00:59,200 Speaker 1: Now let me say with both these payments, you need 21 00:00:59,240 --> 00:01:02,480 Speaker 1: to be in local government areas that have been declared 22 00:01:03,440 --> 00:01:06,479 Speaker 1: and those areas, of course are changing all the time. 23 00:01:06,840 --> 00:01:09,080 Speaker 1: Check out our website to make sure you're in the 24 00:01:09,160 --> 00:01:09,960 Speaker 1: declared area. 25 00:01:10,120 --> 00:01:11,559 Speaker 2: Declared is a disaster area? 26 00:01:11,600 --> 00:01:11,760 Speaker 1: Is it? 27 00:01:11,760 --> 00:01:12,759 Speaker 2: What do you mean by declared? 28 00:01:13,200 --> 00:01:18,400 Speaker 1: Sorry? Yes, absolutely so. The Disaster Recovery payment is a 29 00:01:18,400 --> 00:01:22,080 Speaker 1: one off payment of one thousand dollars for adults four 30 00:01:22,160 --> 00:01:26,640 Speaker 1: hundred dollars chill for each child. And it's the if 31 00:01:26,720 --> 00:01:31,240 Speaker 1: your home has been severely damaged or if you've been injured. 32 00:01:32,240 --> 00:01:34,440 Speaker 1: And as I said, that's a one off payment. The 33 00:01:34,640 --> 00:01:39,760 Speaker 1: other payment is the Disaster Recovery Allowance. Now, this is 34 00:01:39,760 --> 00:01:43,080 Speaker 1: for people regardless of whether you're a business owner or 35 00:01:43,240 --> 00:01:47,760 Speaker 1: farmer or an employee of any of those. If you've 36 00:01:47,800 --> 00:01:51,240 Speaker 1: lost income and you're unable to work as a direct 37 00:01:51,280 --> 00:01:54,800 Speaker 1: result of the floods, you can claim the allowance. It's 38 00:01:54,880 --> 00:01:58,400 Speaker 1: paid at the equivalent of job seeker payment and we 39 00:01:58,560 --> 00:02:01,640 Speaker 1: pay it for a period of up to thirteen weeks. 40 00:02:02,360 --> 00:02:04,960 Speaker 2: Okay, And so how do people go about accessing this? 41 00:02:05,960 --> 00:02:09,760 Speaker 1: Okay? Look, the first, the quickest and easiest way is 42 00:02:09,800 --> 00:02:12,880 Speaker 1: through my goove. People are now familiar with it. Go 43 00:02:12,960 --> 00:02:16,000 Speaker 1: to my dot cup dot au. The service you're linking 44 00:02:16,120 --> 00:02:20,400 Speaker 1: with this time, however, is center Link. You click on 45 00:02:20,560 --> 00:02:24,920 Speaker 1: center Link, you'll find a Bunton claimer payment and you 46 00:02:25,040 --> 00:02:28,560 Speaker 1: follow the prompts. If you're feeling a bit insecure about that, 47 00:02:29,280 --> 00:02:34,000 Speaker 1: go to Services Australia dot GUV dot AU slash disaster. 48 00:02:34,560 --> 00:02:37,239 Speaker 1: There's a how to claim guide there. Now, that's the 49 00:02:37,320 --> 00:02:41,160 Speaker 1: quickest way so far. We've paid about two hundred and 50 00:02:41,200 --> 00:02:45,840 Speaker 1: forty seven thousand people and ninety five percent of claim 51 00:02:45,919 --> 00:02:49,200 Speaker 1: in that way. But you've got other options, because we 52 00:02:49,360 --> 00:02:52,799 Speaker 1: know this is not for everyone. You can call us 53 00:02:53,040 --> 00:02:57,160 Speaker 1: on one eighth zero double two double six one eight 54 00:02:57,360 --> 00:03:01,480 Speaker 1: zero double two double six that line. You can actually 55 00:03:01,600 --> 00:03:05,560 Speaker 1: large a claim over the phone by simply talking to us, 56 00:03:05,960 --> 00:03:08,799 Speaker 1: and don't let the fact that you haven't got ID 57 00:03:09,480 --> 00:03:13,600 Speaker 1: put you off claiming. We're being very flexible in terms 58 00:03:13,600 --> 00:03:16,920 Speaker 1: of making sure that we get money into people's hands. 59 00:03:17,200 --> 00:03:21,639 Speaker 1: Of course, we've also got staff at emergency and recovery centers. 60 00:03:21,680 --> 00:03:24,600 Speaker 1: You can talk to them there and larger claim and 61 00:03:24,720 --> 00:03:28,000 Speaker 1: a lot of our officers are still open. You can 62 00:03:28,080 --> 00:03:30,520 Speaker 1: also go to one of our officers and you can 63 00:03:30,639 --> 00:03:32,800 Speaker 1: lodge a claim there. Well, good on you, Hank. That 64 00:03:32,919 --> 00:03:34,120 Speaker 1: sounds pretty easy. 65 00:03:34,200 --> 00:03:35,920 Speaker 2: Yeah, and we'll put all of these details on our 66 00:03:35,920 --> 00:03:38,960 Speaker 2: socials throughout the day. But I think that's that's pretty great. 67 00:03:39,000 --> 00:03:41,480 Speaker 2: So one off of one thousand for adults and four 68 00:03:41,560 --> 00:03:44,680 Speaker 2: hundred for kids, and then also those claims if you're 69 00:03:45,520 --> 00:03:47,720 Speaker 2: if you've lost money through employment ORF you're running a 70 00:03:47,720 --> 00:03:50,080 Speaker 2: bit and just go to Services Australia dot gov dot 71 00:03:50,120 --> 00:03:54,280 Speaker 2: AU or that number one zero double two, double sick. Hank. 72 00:03:54,560 --> 00:03:56,400 Speaker 2: That's great, thank you for helping us. 73 00:03:57,120 --> 00:04:01,160 Speaker 1: No problems. I look the other thing just quickly. People 74 00:04:01,200 --> 00:04:04,880 Speaker 1: are focused on cleaning up now. Not everyone wants the 75 00:04:04,960 --> 00:04:08,880 Speaker 1: money immediately. We understand that you've got up to six 76 00:04:08,920 --> 00:04:12,280 Speaker 1: months to claim. If your priority is cleaning out right 77 00:04:12,320 --> 00:04:14,520 Speaker 1: now and you want the money a bit later to 78 00:04:14,600 --> 00:04:18,000 Speaker 1: buy some new equipment and stuff, you've got six months. 79 00:04:19,000 --> 00:04:21,600 Speaker 2: Great, thank you, thank you so much, Hank, good work. 80 00:04:21,800 --> 00:04:23,119 Speaker 1: Your pleasure. Thank you. 81 00:04:23,480 --> 00:04:25,200 Speaker 2: Jonesy and Amanda's gamination