1 00:00:00,800 --> 00:00:05,040 Speaker 1: Jersey and Amanda jam Nation. Leaving bad reviews? 2 00:00:05,080 --> 00:00:06,200 Speaker 2: Does it pass the pub test? 3 00:00:06,400 --> 00:00:08,920 Speaker 1: A Raman shop placed a bounty on the heads of 4 00:00:09,000 --> 00:00:11,480 Speaker 1: two male customers who left them a bad review. 5 00:00:11,640 --> 00:00:15,080 Speaker 2: Yeah, he threatened them. And what made me think? Do 6 00:00:15,120 --> 00:00:17,680 Speaker 2: you pay attention to bad reviews? Because often they're given 7 00:00:17,720 --> 00:00:20,160 Speaker 2: by people who have ulterior motives or people have just 8 00:00:20,239 --> 00:00:22,439 Speaker 2: had a bad night. And does one bad night a 9 00:00:22,480 --> 00:00:25,240 Speaker 2: bad restaurant or a bad business make it? Could be 10 00:00:25,400 --> 00:00:30,920 Speaker 2: Johnny Rahman across the road not happy with Raman competition, Yeah, 11 00:00:31,080 --> 00:00:34,040 Speaker 2: could be all those things could be so bad reviews, 12 00:00:34,200 --> 00:00:37,080 Speaker 2: leaving them, reading them? Does it pass the pub test? 13 00:00:37,320 --> 00:00:39,280 Speaker 1: But people other than themselves up reviews. 14 00:00:39,600 --> 00:00:41,120 Speaker 2: You just gotta take what you get. 15 00:00:41,120 --> 00:00:43,600 Speaker 3: Really, you've got to accept the good with the bad. 16 00:00:43,760 --> 00:00:43,960 Speaker 1: Yeah. 17 00:00:44,080 --> 00:00:46,120 Speaker 4: I think if you leave a bad review, you know, 18 00:00:46,159 --> 00:00:46,600 Speaker 4: if you. 19 00:00:46,680 --> 00:00:49,480 Speaker 3: Had poor service, I think that passed the pub test. 20 00:00:49,600 --> 00:00:49,840 Speaker 4: Yeah. 21 00:00:49,920 --> 00:00:52,800 Speaker 5: I'm for them because one of the things I use 22 00:00:52,960 --> 00:00:55,760 Speaker 5: is the star rating, And look at the overall stars 23 00:00:55,840 --> 00:00:58,440 Speaker 5: when you've got like one hundred and fifty reviews. It 24 00:00:58,480 --> 00:00:59,000 Speaker 5: gives you a. 25 00:00:58,960 --> 00:01:02,120 Speaker 4: Good idea of what I don't believe in reading a review. 26 00:01:02,560 --> 00:01:05,720 Speaker 4: I believe in that just because somebody else has said, oh, 27 00:01:05,760 --> 00:01:08,640 Speaker 4: that restaurant's not fantastic. It's up to you to have 28 00:01:09,040 --> 00:01:09,880 Speaker 4: your own experience. 29 00:01:10,080 --> 00:01:13,039 Speaker 1: Reviews they had their time once, but not near Moore, 30 00:01:13,160 --> 00:01:16,880 Speaker 1: because all reviews come down to one person's opinion, and 31 00:01:16,920 --> 00:01:18,160 Speaker 1: if they're having a bad. 32 00:01:18,040 --> 00:01:21,320 Speaker 3: Day, it just shows yes, they do pass the pub test. 33 00:01:21,640 --> 00:01:25,520 Speaker 3: I had someone cough over my food and then look 34 00:01:25,520 --> 00:01:28,000 Speaker 3: at those of us and go, oh, sorry, we just 35 00:01:28,120 --> 00:01:30,920 Speaker 3: ended up drinking our drinks and then walking out after 36 00:01:30,959 --> 00:01:33,560 Speaker 3: we paid like about sixty bucks. The thing is I 37 00:01:33,640 --> 00:01:34,680 Speaker 3: didn't leave a review. 38 00:01:36,120 --> 00:01:37,840 Speaker 2: Would you do that? I wouldn't worry about that. If 39 00:01:37,840 --> 00:01:39,840 Speaker 2: someone coughed on my food, I wouldn't leave them. No, 40 00:01:39,840 --> 00:01:41,839 Speaker 2: I wouldn't be happy, but I wouldn't leave a bad review. 41 00:01:42,040 --> 00:01:43,920 Speaker 2: But people, it's easy to leave a bad review than 42 00:01:43,959 --> 00:01:46,240 Speaker 2: a good review, so I always weigh that up as well. 43 00:01:46,840 --> 00:01:49,040 Speaker 2: People will respond in anger rather than unless you've had 44 00:01:49,080 --> 00:01:51,000 Speaker 2: the best meal of your life, you're not going to say, 45 00:01:51,000 --> 00:01:53,880 Speaker 2: oh that was great. But people will their anger. We've 46 00:01:53,920 --> 00:01:56,000 Speaker 2: seen it all through social media. That fuels people. 47 00:01:56,000 --> 00:01:57,520 Speaker 4: That's why we have so many bad reviews. 48 00:01:57,880 --> 00:02:00,160 Speaker 2: You, I mean, do you think this candle's go to 49 00:02:00,200 --> 00:02:02,160 Speaker 2: give me a bad review of hidden message? You suck. 50 00:02:03,880 --> 00:02:04,680 Speaker 2: I wait to see