Speaker 1: The Flex and Rooms Daily podcast brought to Bay.
Speaker 2: How it is it's Flex and Rooms. You might know that.
Speaker 3: I think four years ago now, maybe closer to five,
Speaker 3: I made a conversation card game because of how frustrated
Speaker 3: I was at the fact that people do not know
Speaker 3: how to talk to people five years ago. Hah, was
Speaker 3: that five years ago? Yeah, it's two thousand and eighteen.
Speaker 3: Fu out, Yes, that people do not know how to
Speaker 3: talk to people. Well, in a way that's enjoyable because
Speaker 3: I think for every person who's like, oh my god,
Speaker 3: I haven't had a great conversation, the other person's like
Speaker 3: I was traumatized. That was boring. I was entertaining them
Speaker 3: the whole time. They didn't ask me a question. I
Speaker 3: wasn't listening to that real TikTok epidemic happening at the
Speaker 3: moment where women are challenging other women to not ask
Speaker 3: questions on dates to see if they get asked any questions,
Speaker 3: and they don't. But men who dates straight men. But
Speaker 3: as you know, me and I have been outside a
Speaker 3: lot because it's very outside spring going into Soulmate summer.
Speaker 4: One of my favorite George Michael Song's funeral songs Outside
Speaker 4: how's it go, Let's go outside in the moonshine daar
Speaker 4: me too? The places that I like best. It's about
Speaker 4: having sex in a public toilet.
Speaker 2: But it's a funeral song.
Speaker 4: Yeah for me, And it starts off with sirens and helicopters.
Speaker 4: It's when George Michael got busted having sex in a
Speaker 4: public toilet.
Speaker 2: All the power to him. Yeah, I'm into that.
Speaker 5: Oh yeah.
Speaker 2: So small talk is an art. It's a tango to dance.
Speaker 3: It's delicate, it cannot really be explained, but it can
Speaker 3: be executed on perfectly, as seen by the greats.
Speaker 2: Oprah and Gail Do they do not small talk?
Speaker 3: And now for me, fremy picks right now, when we're
Speaker 3: working to do a bold eye, there's no time for this.
Speaker 5: I did it pretty easily.
Speaker 4: You did all right, hardy flex and frooms NETFLIXI you
Speaker 4: have inspired me to become somewhat of an amateur philosophist.
Speaker 4: That's so sexy philosophers. I like that philosopher. And I
Speaker 4: came up with this new idea. We're inching closer to
Speaker 4: the new year, twenty twenty three.
Speaker 5: Can you believe it? That's crazy.
Speaker 4: We're almost twenty five and I came up with this
Speaker 4: new theory, and.
Speaker 2: It's to do with news resolutions.
Speaker 4: Never in my life have I had a news resolution
Speaker 4: because I believe if you want to.
Speaker 5: Do something, do it now.
Speaker 4: Yeah, you're putting off the inevitable, which is you're going
Speaker 4: to try something, you're not going to stick to it
Speaker 4: because it's not in line with the values, and you
Speaker 4: can't be bothered so big. This is what I'm going
Speaker 4: to be doing before January. First, I'm going to sit
Speaker 4: down with a notepad and a pen, and I'm going
Speaker 4: to write down all the things that I achieved this
Speaker 4: year work, family, social life, hobbies, all the things that
Speaker 4: I did that are positive.
Speaker 5: We're not going to be focusing on the negative at all.
Speaker 5: And then I'm going to look at the list and go, oh,
Speaker 5: why did I like that so much?
Speaker 4: I liked because it aligned and their values. I liked
Speaker 4: because it was enjoyable. I liked it because it got
Speaker 4: me closer to my goals. And then take the big
Speaker 4: picture and then use that as a blueprint.
Speaker 5: For what I'm going to do in the next year.
Speaker 2: I like that, thoughts, I like that a lot.
Speaker 3: My only concern is that I don't think I can
Speaker 3: recall all the things I did off the Domesy's how
Speaker 3: is that.
Speaker 2: I barely remember last week.
Speaker 5: See, that's why you got to go through your I
Speaker 5: cow go through the insta feed.
Speaker 2: Yeah, that's right. Do you know what to your point?
Speaker 3: I had a friend who was really good at documenting
Speaker 3: their life, and they would say at the start of
Speaker 3: every year they had a notes on their iPhone and
Speaker 3: every month or when something good happened, they would list
Speaker 3: it out. And so they would go back and do
Speaker 3: like a month to month review and say, oh, this
Speaker 3: is really cool, Like I did that cool thing at work,
Speaker 3: I went to that cool place and that was amazing.
Speaker 3: A step further, I saw a TikTok of this, like
Speaker 3: scrapbook mummy blogger, Christian Girl Autumn type vibe, and she
Speaker 3: did the same thing but with photos at the end
Speaker 3: of the year. At the end of the month, sorry
Speaker 3: would catalog like the ten best photos with a little
Speaker 3: like caption of like what the experience was. Then to
Speaker 3: make an end of year book for you know, like
Speaker 3: an annual book and put on a shelf.
Speaker 5: It's so cute. That's awesome. I saw the other day.
Speaker 4: There's something that you can do when you get old
Speaker 4: or like in your later years.
Speaker 2: So thirty five twenty seven and.
Speaker 4: You like something sends you an email each month and
Speaker 4: you write out, like something from your life.
Speaker 2: Well what's that?
Speaker 4: Yeah, I can't remember. I'll have to have a look
Speaker 4: at it. And then he puts your picture on the
Speaker 4: front so then people can like read your story. If
Speaker 4: you're a grandpa and you want to pass it on.
Speaker 2: Oh what eah, you lost me. I don't know what I.
Speaker 5: Thought grandma or an auntie or a daughter.
Speaker 2: Yeah, I like that a lot. That's cute. Find that
Speaker 2: for us though, like time.
Speaker 1: Capsule, flex and frooms.
Speaker 3: I have a little bit of a ranch. It's not
Speaker 3: really a ranch. Just wanting to get off my chest.
Speaker 3: I spoke about it briefly when we discuss our time
Speaker 3: at the Arias, and there was like a two hour
Speaker 3: window where we had nothing to do, And by nothing
Speaker 3: I meant there was food to eat, drinks to drink,
Speaker 3: people to talk to, but in terms of responsibilities it
Speaker 3: was just mingling.
Speaker 2: That was two hours. It was two hours.
Speaker 3: I mean four to six is when it was open anyway,
Speaker 3: So three and I were both there, but obviously we
Speaker 3: were at our decimated areas doing whatever but I find
Speaker 3: being an extrat quite difficult sometimes because people assume that
Speaker 3: I want to talk to everyone.
Speaker 2: I don't know.
Speaker 3: That's why I want to be outgoing, Like I want
Speaker 3: to have really comfortable, excitable, memorable conversations. But I think
Speaker 3: people don't realize it takes two. It's a taino, it's
Speaker 3: a dance, and I can't do it if you don't
Speaker 3: do it right. So it probe me to think about
Speaker 3: the art of small talk because I used to be
Speaker 3: really anti small talk. I used to want to have
Speaker 3: a deep chat with everybody. Now I really don't care.
Speaker 3: I think I've figured that out. I don't actually care.
Speaker 3: I want to have a deep, memorable connection with a
Speaker 3: lot of people, but I just don't think it's fair
Speaker 3: to encourage that if I'm not going to like continue
Speaker 3: any kind of relationship with someone. So I want to
Speaker 3: figure out the art of small talk. But to start,
Speaker 3: I think we have to deduce what it's not. So
Speaker 3: to have effective small talk is not to quiz someone
Speaker 3: about themselves. I think people do this a lot, where
Speaker 3: they keep asking questions to mind data, assuming it's a conversation,
Speaker 3: So like.
Speaker 2: So where do you work? Right?
Speaker 3: Oh, that's cool? And how many hours do you do?
Speaker 3: Oh amazing? And then who's your co worker? Oh that's
Speaker 3: not a conversation.
Speaker 2: That's an attack. It's an interrogation, an oral attacks, an
Speaker 2: aural attack. So that's what it's not. Number two.
Speaker 3: What small talk is not, what good small talk is not,
Speaker 3: is a series of back and forth ping pong compliments.
Speaker 3: It's so boring, it's so lame, and I think it
Speaker 3: comes to gress really disingenuous.
Speaker 2: Oh and I love your avenue. I love your avenue.
Speaker 2: I love your shoes. No, I love your shoes.
Speaker 3: Let's keep it pushing. Can we get something happening? If not,
Speaker 3: let's just onto the next, onto the next. What it's
Speaker 3: also not small talk or the art of beautiful small
Speaker 3: talk is not like in deferring you know more about
Speaker 3: someone to create the illusion of closeness.
Speaker 5: Oh, give me an example.
Speaker 3: For example, Let's pretend we you and I for me,
Speaker 3: are talking to someone who's a friend of a friend.
Speaker 3: Oh my god, yeah, you guys must love doing this,
Speaker 3: because I know someone so loves doing that. Oh my goodness. Yeah,
Speaker 3: oh crops, you guys must be quirky girls. What you
Speaker 3: must have gone here right you? And it's like it's
Speaker 3: like leading questions. You're not asking me anything. It's just
Speaker 3: a series of rhetorical inferred statements so much Oh you
Speaker 3: must do this, Oh it must be this, Oh you
Speaker 3: must go here. Just ask me where I go and.
Speaker 2: I will tell yo.
Speaker 3: It's gonna take us a second, because I think with
Speaker 3: most art forms it's really hard to explain them, you know,
Speaker 3: like what is art right? People go to museums all
Speaker 3: day and they're like, Oh, I could pink that, I
Speaker 3: can draw that. It's like, you know, art insights are
Speaker 3: feeling it, insights in emotion.
Speaker 2: Who knows?
Speaker 3: And I think it's gonna be really difficult if we
Speaker 3: create really strange at categories for what to do and
Speaker 3: what not to do. But I can definitely say that
Speaker 3: in all good conversations, you're chasing a feeling, yeah, or
Speaker 3: a series of feelings of being heard, understood, seen, acknowledged, excited, excited, interested, respected,
Speaker 3: And I think that a lot of us, when we
Speaker 3: get to the conversations, we go into this weird autopilot mode.
Speaker 3: That might be why you can't remember names, because you're
Speaker 3: doing the talking thing. You're like, oh, hi, I'm froomed,
Speaker 3: what's your name? Okay, next, let's have the conversation. And
Speaker 3: then you're forgetting like, oh wait, I'm actually in the conversation.
Speaker 2: I am the conversation.
Speaker 5: I called Richard.
Speaker 4: I called Christian Richard the arias almost on broadcasts, how terrible.
Speaker 4: So yeah, anyway, for those who don't know, Christian's Richardson Wilkins,
Speaker 4: Yeah not Wilkinson.
Speaker 5: I didn't you did, but you did.
Speaker 2: So there's also that this idea.
Speaker 3: I think that we get into these conversations, they become autopilot.
Speaker 3: We're doing the social norms thing ticking off, like make
Speaker 3: sure you ask them and make sure you make them
Speaker 3: feel really comfortable and lah lah.
Speaker 5: La la, how are you classic?
Speaker 3: How are you classic? And I think that the artist's
Speaker 3: small talk is about quality over quantity. So I used
Speaker 3: to get into this habit of wanting to do like
Speaker 3: the full flex performance with everyone I ever interacted.
Speaker 5: With, the big.
Speaker 2: Sleigh slay.
Speaker 3: And I think it's necessary when you're first meeting people
Speaker 3: and then I pick favorites and then I'm like, no,
Speaker 3: there are some people I like more than other people.
Speaker 3: And I don't think everyone should get the same experience. Actually,
Speaker 3: I think they should be hierarchies I really do.
Speaker 5: You really like? And that's what I reckon. I saw
Speaker 5: you go to his book launch.
Speaker 2: How do we get here?
Speaker 4: I'm just thinking about people on the preperer of our
Speaker 4: media careers.
Speaker 2: Well, not even that.
Speaker 3: I'm talking like I could create a hierarchy immediately based
Speaker 3: on a vibe. If I go to a random group
Speaker 3: of five people and we all have a chit chat,
Speaker 3: I've created a hierarchy. Oh yeah, there's naturally someone who
Speaker 3: I want to talk to or whatever. And I think
Speaker 3: the common throat between the people like talking to are
Speaker 3: the people who are not concerned with me liking them.
Speaker 3: They're just concerned with having the conversation. So some people,
Speaker 3: like there's a very particular type of person who who
Speaker 3: teases their friend in front of me to like create
Speaker 3: this separation, you know, you know.
Speaker 2: The ones where you're like, oh, hold on, you should be.
Speaker 3: Able to tease your friend, but like make it, don't
Speaker 3: make it safe for.
Speaker 4: Me to do that terrifies me. Someone did that to
Speaker 4: me a couple months ago, and it just turned ugly.
Speaker 2: It rocks you because you're like, what what did I do?
Speaker 1: Now?
Speaker 5: I feel like I'm being made by association.
Speaker 3: Exactly realistically, I think the best thing we can do
Speaker 3: is create a formula for yourself. The more Free and
Speaker 3: I get near it, the more we're observing. Some things
Speaker 3: are rubbing us the wrong way. Some things are rubbing
Speaker 3: us in the exact right way, in the way that's
Speaker 3: tingling with freshness. All I'll say is everybody has a role,
Speaker 3: whether or not you think it you do, and conversation
Speaker 3: in particular requires two parties to pull through it together.
Speaker 3: If you can't relate to being in the a bad conversation,
Speaker 3: it was probably you. Somebody was pulling the weight on
Speaker 3: behalf of.
Speaker 2: You scary as demons.
Speaker 1: This is flex and frooms through me is.
Speaker 2: A self described Karen.
Speaker 3: Now, I do want to get this out of the
Speaker 3: way because people assume that because Frumi refers to herself
Speaker 3: as a Karen, that I must have given her that title.
Speaker 2: Correct.
Speaker 3: No, I just roast her. Okay, I just pulled her
Speaker 3: up a few times. But I would never call her
Speaker 3: a Karen unless she had not said it first, unless
Speaker 3: you not claimed it right. I was thinking about the
Speaker 3: phrase the customer is always right, because I feel as
Speaker 3: though every time I'm scrolling on my little social media's
Speaker 3: I see a retail horror story, which I love to see.
Speaker 2: It's a bit of fun.
Speaker 5: Are you on small business memes?
Speaker 2: That's what a small business means?
Speaker 3: But it's just fun and funny because I think that
Speaker 3: most people are not working in the retail industry, which
Speaker 3: means there's you're never at a loss for right. But
Speaker 3: I came across this rant somebody was making where they
Speaker 3: said they'd worked in customer service for years and they
Speaker 3: hate the phrase the customer is always right because it's
Speaker 3: actually incorrect, and that it's half of the full phrase
Speaker 3: that's been shortened. Why who knows, because big big retail
Speaker 3: wants to get you to think that you have the power.
Speaker 3: So the full quote is the customer is always right
Speaker 3: in matters of taste. One more time, the customer is
Speaker 3: always right in matters of taste. And what that means
Speaker 3: is the customer is right when it comes to what
Speaker 3: they like. So if I'm working in retail and you
Speaker 3: try on a bright blue top and I don't like
Speaker 3: bright blue, it not your business because you're right.
Speaker 2: If you like it, I love it right.
Speaker 3: And so I think that's what I really struggled with
Speaker 3: with working in retail is that the higher up, I
Speaker 3: got to I see as the manager, I just can't lie.
Speaker 3: I don't like the stakes aren't high enough for me.
Speaker 3: When we had KPIs to hear, and the regional manager
Speaker 3: would be like on our next being like, you know,
Speaker 3: make sure you stand at the change, or make sure
Speaker 3: you are firm. Then make sure you counteract any of
Speaker 3: their complaints with confidence. I'd be like, but I agree,
Speaker 3: like it doesn't fit. I agree, it doesn't look good.
Speaker 2: You know.
Speaker 3: She'd be like, no, you have to let them know
Speaker 3: that everything is fine. So full quote the customs always
Speaker 3: right in matters of taste, do not let anybody tell
Speaker 3: you that the things you like are not good. So,
Speaker 3: for example, if you're in a restaurant and you like
Speaker 3: your rice aldente, so you should have it.
Speaker 5: I think that's a little hard, so you should have it.
Speaker 3: If you prefer a little salad to that coriander a
Speaker 3: little burrito, you should have it that way. It's in
Speaker 3: matters of taste. If, however, it's meant to be that way,
Speaker 3: I can understand why they wouldn't change it for you.
Speaker 3: But there you go, always learning something on flex and firms.
Speaker 3: I'm helping you do life better for you. Philanthropy one one.
Speaker 5: Now I really feel like a Barada sandwich.
Speaker 2: I never had to write a sandwich.
Speaker 5: Oka Stratchio tella. Yeah, yum, hot, so good.
Speaker 1: This is flex and frooms on a few weeks ago.
Speaker 4: You would have seen this news because we were talking
Speaker 4: about it in the DMS. Friendly Jordie's a YouTube commentator,
Speaker 4: political correspondent in his own right. He is an independent publisher.
Speaker 4: His house was firebombed in an arson attack. What does
Speaker 4: that involve? A firebomb? I don't know how to make it.
Speaker 4: I'm probably not going to tell you on air, but
Speaker 4: it's essentially when you create something that you can then throw,
Speaker 4: it's like a grenade.
Speaker 3: It's like a flammable thing that you throw in I mean, no,
Speaker 3: I was gonna say, here are my guesses, but let's
Speaker 3: maybe not incite more violence. You can imagine it's something
Speaker 3: you throw that causes a huge fire, very flammable, very dangerous,
Speaker 3: very lethal.
Speaker 4: Yes, so the news was involved Jordan doing a yet
Speaker 4: Friendly Jordie's name is Jordan doing a piece to camera
Speaker 4: when you know Channel Sandel chum of mine was there in.
Speaker 5: Him and it was interesting. I could hear, like.
Speaker 4: Some some of the journalists kind of scoffing in the back.
Speaker 2: Scoffing, giggling. It was a very dystopian odd situation. Yeah,
Speaker 2: to your point.
Speaker 3: So imagine, let's paint a picture the day after Jordan's
Speaker 3: house gets firebombed. There's a bunch of media there, obviously
Speaker 3: trying to document the situation, and he's naturally there, so
Speaker 3: they get a few interviews with him. Now, whenever a
Speaker 3: media correspondent interviews a victim of any kind of crime,
Speaker 3: generally the tone is quite sympathetic or at worst neutral.
Speaker 3: What happened, When did it happen? How do you feel?
Speaker 3: What do you want to say to the person who
Speaker 3: did this to you? You can tell that when this
Speaker 3: was being documented, it was a bunch of different opposing
Speaker 3: broadcasters all trying to get, you know, scoop at once,
Speaker 3: and so you could hear the bleeding of the other
Speaker 3: journalists into the main in Mike that he was speaking to,
Speaker 3: and there was almost like this breaking of the fourth wall.
Speaker 3: He was pulled out of what he was saying because
Speaker 3: you could hear what was happening around him. So there
Speaker 3: was one moment where the journalists go to ask him
Speaker 3: a question and he gets interrupted by his lawyer who
Speaker 3: perhaps wanted to flag that it might have be appropriate
Speaker 3: to say anything based on the question. Then these two
Speaker 3: women are like, oh, so annoying, And I was.
Speaker 2: Like, what is going on?
Speaker 5: And he's like visibly shaken.
Speaker 4: He's still he's not missing a single word because it
Speaker 4: seemed to be his skill. Good to see it working
Speaker 4: in action, because I think it's really easy to edit
Speaker 4: yourself on YouTube. But he really did not hit every
Speaker 4: single shot that he took. And I'm looking at a
Speaker 4: headline from the ABC here police investigating suspicious blaze at Bondo,
Speaker 4: home of comedian Friendly Jody's. They're saying suspicious blaze and
Speaker 4: not attack.
Speaker 3: Yeah, verbiage language is funny because I feel like you
Speaker 3: can maybe say that in general conversation, people aren't very
Speaker 3: specific with their words. They might use ambiguous language maybe
Speaker 3: infer what they mean. But when you're writing, you know,
Speaker 3: on behalf of a whole national news publication, the words
Speaker 3: you pick mean something. So to not call it an
Speaker 3: arson attack, to not say that he was attacked or
Speaker 3: his home was attacked, but a suspicious blaze, what is that?
Speaker 3: What is a suspicious place?
Speaker 2: What is that? Inferring? I don't know.
Speaker 4: I don't know how I feel about it. Friendly Geordie's
Speaker 4: is a very interesting character. He has drawn a lot
Speaker 4: of support from the likes of Kevin Rudd. He's kind
Speaker 4: of like a julianassange I believe he supports him. I
Speaker 4: think Rudd supports Juliana sange Ll say is he doesn't
Speaker 4: mince words. Everyone is a target and therefore I think
Speaker 4: he's opened his self up to attacks, which doesn't seem
Speaker 4: very fair or says hope you're okay, Friendly Jeordie's. I
Speaker 4: have friends that live in the area.
Speaker 5: They also flee doctor.
Speaker 3: Yeah, that's another thing that got me, Like, I just
Speaker 3: I don't know whose duty of care it is when
Speaker 3: it comes to documenting where people live and they're things
Speaker 3: like that. But I would assume that if someone's house
Speaker 3: has got hit with an arson attack, you wouldn't do
Speaker 3: wide pans of their street with the street name and
Speaker 3: identifiable characteristics and features.
Speaker 2: What is going on?
Speaker 3: I thought it was crazy the first shot, huge wide
Speaker 3: of exactly where he lives.
Speaker 4: People are sick and loose units the blaze. You know
Speaker 4: this wasn't underreported. I've got a friend who lives a
Speaker 4: few doors down and they're like the smoke was everywhere.
Speaker 4: It's a serious, serious fire. So yeah, praying no one
Speaker 4: deserves to be attacked or to be involved in a
Speaker 4: suspicious crime.
Speaker 1: You're listening to Flex and Frooms on Kita.
Speaker 4: Always coming to you with the hot gossip. I'd say
Speaker 4: I'm probably manning the ship in terms of hot gossip
Speaker 4: for the past few weeks.
Speaker 5: Yeah.
Speaker 4: I was out with some friends the other day and
Speaker 4: I was speaking to my friend's boyfriend to drop the
Speaker 4: names absolutely King, No, no, need to know.
Speaker 5: I feel like you might have met them before. Have
Speaker 5: you met my friend? No, don't know.
Speaker 2: So it was firstal was friends and now it's just
Speaker 2: a single.
Speaker 4: Friend friend and her boyfriend. And he was telling me
Speaker 4: about a thing called the white lighter theory. Have you
Speaker 4: heard about it?
Speaker 2: I haven't.
Speaker 4: So I was telling him my age, which is twenty four.
Speaker 4: But then I said, you know, in a few years,
Speaker 4: I'm going to be twenty seven. Naturally about that experience,
Speaker 4: and we were talking about the twenty seven club. If
Speaker 4: you don't know what the twenty seven club is, it's
Speaker 4: essentially when like famous people passed away when they're twenty seven.
Speaker 4: There's been quite a few notable people who that's happned
Speaker 4: to like Amy one House, Jimmy Hendrix, Jimmy Hendrix, Kirk Cobain, definitely,
Speaker 4: Kirk Cobain and Kirk Cameer was twenty seven. Yeah, yeah,
Speaker 4: and go to George Clue. Shut up, and this is
Speaker 4: the theory. Let me read it to you.
Speaker 2: The white lighter.
Speaker 4: It's called the white lighter myth or the white lighter Curse.
Speaker 4: It's an urban legend based on the Twenty seven Club,
Speaker 4: in which it's claimed several musicians and art died while
Speaker 4: in possession of a white lighter, leading white lighters to
Speaker 4: become associated with bad fortune. The myth is primarily based
Speaker 4: on the deaths of Jimmy Hendrix, Janis Joplin, Jim Morrison,
Speaker 4: and Kurt Cobain. So yeah, Essentially, people thought that every
Speaker 4: time someone died in the twenty seven Club, they also
Speaker 4: happened to have a white lighter.
Speaker 5: That's what my friend was suggesting.
Speaker 4: I've gonehead to Google it and I really think it's
Speaker 4: quite a compelling theory. However, you will find that it
Speaker 4: is incorrect, okay, because they because Bick did not begin
Speaker 4: producing white disposable lighters until several years after the deaths
Speaker 4: of the members of the twenty seven country between.
Speaker 3: Twenty seven country through me.
Speaker 5: What do you think?
Speaker 4: Ah?
Speaker 3: I do like a bit of a conspiracy theory old
Speaker 3: wives tale every now and then, but I would hate
Speaker 3: to cock it and how.
Speaker 4: People speculate it is a bit sad, isn't You can't
Speaker 4: come back with a writer reply.
Speaker 1: Yeah, you've been listening to the Flex and Rooms Daily podcast.
Speaker 1: For more, tune in Decater on DAB or stream it
Speaker 1: on iHeartRadio.