1 00:00:00,360 --> 00:00:02,800 Speaker 1: Last week we actually had a number of Territorians getting 2 00:00:02,840 --> 00:00:06,760 Speaker 1: contact about delays to receiving their Senior's Recognition card. Now 3 00:00:06,800 --> 00:00:10,200 Speaker 1: on the website it says that they are aware that 4 00:00:10,280 --> 00:00:14,200 Speaker 1: some NT Senior's Recognition Scheme prepaid cards for twenty twenty 5 00:00:14,240 --> 00:00:17,000 Speaker 1: five may not be working due to a technical issue, 6 00:00:17,239 --> 00:00:20,360 Speaker 1: and they are working with the card provided to fix 7 00:00:20,400 --> 00:00:23,840 Speaker 1: the problem and send replacement cards as soon as possible. 8 00:00:23,880 --> 00:00:27,840 Speaker 1: Now joining us on the line is Sue Shearer from Kota, 9 00:00:27,960 --> 00:00:30,480 Speaker 1: the Council of the Aging here in the Northern Territory. 10 00:00:30,600 --> 00:00:33,560 Speaker 2: Good morning, Sue, Good morning Katie. 11 00:00:33,560 --> 00:00:37,159 Speaker 1: How are you're really good? Now? Sue? I know that 12 00:00:37,760 --> 00:00:41,239 Speaker 1: the Senior's wait for these cards to come out. It 13 00:00:41,320 --> 00:00:44,400 Speaker 1: is something you and I have spoken about before. Do 14 00:00:44,479 --> 00:00:46,680 Speaker 1: you know, like have you had seniors getting in contact 15 00:00:46,680 --> 00:00:48,240 Speaker 1: with you about the cards not working? 16 00:00:49,080 --> 00:00:54,320 Speaker 2: Yeah, we sure have. They're all unfortunately there excuse me, 17 00:00:54,360 --> 00:00:57,040 Speaker 2: it was a cold air analyis I think a frogged mind. 18 00:00:57,080 --> 00:00:57,680 Speaker 1: That's all right. 19 00:01:00,600 --> 00:01:06,039 Speaker 2: The National Bank is what's the right word, it puts 20 00:01:06,080 --> 00:01:09,880 Speaker 2: out for the fifteen sixteen thousand cards you know, to 21 00:01:09,880 --> 00:01:12,679 Speaker 2: be loaded up and sent out because the National Bank 22 00:01:12,760 --> 00:01:16,320 Speaker 2: is is the government's bank. But they also outsource it. 23 00:01:16,360 --> 00:01:18,720 Speaker 2: That's the word I'm looking for in a long day. Yes, 24 00:01:18,760 --> 00:01:22,760 Speaker 2: to outsource it out. So the outsources to the people 25 00:01:22,800 --> 00:01:25,360 Speaker 2: doing it sent out about four thousand cards that didn't 26 00:01:25,400 --> 00:01:30,399 Speaker 2: have any any money on it. Okay, right, technical technical error. 27 00:01:30,440 --> 00:01:33,880 Speaker 2: So then they obviously we had people calling, you know, 28 00:01:33,920 --> 00:01:35,839 Speaker 2: I've just put petrol in my car and I can't 29 00:01:35,880 --> 00:01:40,160 Speaker 2: pay for it any So yes, I know, a bit sad. 30 00:01:41,480 --> 00:01:44,240 Speaker 2: So now they're issuing them all again. But most people 31 00:01:44,280 --> 00:01:47,320 Speaker 2: got a text message, so now they're issuing and they 32 00:01:47,319 --> 00:01:49,880 Speaker 2: should get them. Most of people should get them this 33 00:01:49,960 --> 00:01:52,880 Speaker 2: week or next week. But with the technical error by 34 00:01:52,960 --> 00:01:56,800 Speaker 2: the distributor of the card, unfortunately. 35 00:01:56,120 --> 00:02:00,680 Speaker 1: So unfortunate problem, unfortunate, but not avoidable by the sounds 36 00:02:00,680 --> 00:02:03,760 Speaker 1: of it. So did you say four thousand people impacted? 37 00:02:05,120 --> 00:02:09,040 Speaker 2: Well, for those cards were sent out without any any 38 00:02:09,080 --> 00:02:12,520 Speaker 2: money on them, so yeah, so well obviously they probably 39 00:02:12,520 --> 00:02:17,720 Speaker 2: were impacted. But you know, sometimes in this technical world 40 00:02:17,760 --> 00:02:22,880 Speaker 2: and digital world, and you know, things unfortunately happen. And 41 00:02:22,880 --> 00:02:27,160 Speaker 2: I said that the that bank obviously probably can't do 42 00:02:27,280 --> 00:02:32,120 Speaker 2: fifteen to sixteen or more thousand cards, so but they 43 00:02:33,240 --> 00:02:34,960 Speaker 2: are working on it, and I know I had a 44 00:02:34,960 --> 00:02:37,680 Speaker 2: lot of calls from people who got this message who 45 00:02:37,720 --> 00:02:41,560 Speaker 2: hadn't even received a card yet, and people asking like done, 46 00:02:41,560 --> 00:02:44,600 Speaker 2: and Alice had a lot of people asking yesterday as well, 47 00:02:44,680 --> 00:02:46,720 Speaker 2: you know where my card? I want to put it 48 00:02:46,760 --> 00:02:48,240 Speaker 2: on my water bill or I want to put it 49 00:02:48,280 --> 00:02:51,760 Speaker 2: on this bill. But you know, as I said, I 50 00:02:51,760 --> 00:02:55,760 Speaker 2: don't probably often defend the government, but on this are 51 00:02:55,840 --> 00:02:58,640 Speaker 2: working over time exactly, not their fault, and they are 52 00:02:58,720 --> 00:03:01,480 Speaker 2: working over time to get because they know that people 53 00:03:01,840 --> 00:03:04,400 Speaker 2: rely on that card and need it. And the other 54 00:03:04,480 --> 00:03:06,560 Speaker 2: thing they've been working on as well as you probably 55 00:03:06,600 --> 00:03:10,960 Speaker 2: know a lot of people they couldn't put an airfare 56 00:03:11,000 --> 00:03:15,919 Speaker 2: on a conscious and virgion. Yeah, so they're trying to 57 00:03:15,960 --> 00:03:19,360 Speaker 2: fix that and hopefully you'll be able to book airfares 58 00:03:19,400 --> 00:03:20,120 Speaker 2: on it as well. 59 00:03:20,200 --> 00:03:22,320 Speaker 1: Yeah. That's well, that is good to hear too, especially 60 00:03:22,360 --> 00:03:23,960 Speaker 1: if it means people can go away and see their 61 00:03:24,000 --> 00:03:25,040 Speaker 1: families and stuff. 62 00:03:25,680 --> 00:03:29,080 Speaker 2: Well, that's right. Well, originally, and you know, long time ago, 63 00:03:29,840 --> 00:03:33,640 Speaker 2: you could there was that travel allowance of like you know, 64 00:03:33,840 --> 00:03:36,720 Speaker 2: for airfares and things like that. You know, they did 65 00:03:36,760 --> 00:03:41,360 Speaker 2: a review and changed it and now everybody gets you know, 66 00:03:41,480 --> 00:03:44,800 Speaker 2: five hundred and fifty dollars which they increased but would 67 00:03:44,800 --> 00:03:48,040 Speaker 2: still like to see it index to CPI if it's 68 00:03:48,080 --> 00:03:50,040 Speaker 2: the cost of living and all that, So that's the 69 00:03:50,120 --> 00:03:54,040 Speaker 2: next you will be lobbying and annoying every politician up 70 00:03:54,080 --> 00:03:56,240 Speaker 2: here to increase it to six hundred. Yeah. 71 00:03:56,280 --> 00:03:57,880 Speaker 1: Well, and do you know what, Like, I think our 72 00:03:57,960 --> 00:04:00,880 Speaker 1: seniors have paid their taxes, us have worked everybody's work 73 00:04:00,920 --> 00:04:04,080 Speaker 1: bloody hard, and if we're in a position financially where 74 00:04:04,120 --> 00:04:06,080 Speaker 1: it's able to be afforded, then that would be a 75 00:04:06,160 --> 00:04:10,280 Speaker 1: really a really good thing I think. So yeah, Hey, 76 00:04:10,680 --> 00:04:12,560 Speaker 1: is it Senior Month this month? 77 00:04:13,240 --> 00:04:16,240 Speaker 2: Oh? Sure? Is this our month? Katie? Like that, heels 78 00:04:16,320 --> 00:04:19,640 Speaker 2: up and there's lots of things to go through. There's trivia, 79 00:04:19,800 --> 00:04:24,320 Speaker 2: there's looking at treasures and the Wonderlust Tour down at 80 00:04:25,080 --> 00:04:29,400 Speaker 2: Berry Springs and all around. There's over one hundred activities 81 00:04:29,480 --> 00:04:33,120 Speaker 2: this month. So people are going to be rather exhausted 82 00:04:33,160 --> 00:04:35,600 Speaker 2: as well as they go and try something different, and 83 00:04:35,600 --> 00:04:38,160 Speaker 2: they'd be brave, you know, hop on a motorcycle and 84 00:04:38,200 --> 00:04:40,960 Speaker 2: do a tour, do tango dancing, you know all those 85 00:04:41,240 --> 00:04:44,840 Speaker 2: all those things, Katie. But also Katie, can I just 86 00:04:45,400 --> 00:04:48,880 Speaker 2: say as well that on the thirtieth of September and 87 00:04:48,960 --> 00:04:52,640 Speaker 2: the first of October, International Day of the Older Person. 88 00:04:53,080 --> 00:04:56,200 Speaker 2: Andrew Denton will be in Darwen to give a talk 89 00:04:56,720 --> 00:04:59,800 Speaker 2: from Go Gentle on voluntary sister dying. Were still look 90 00:04:59,839 --> 00:05:03,400 Speaker 2: to to organize the venue. Been liaging with them as 91 00:05:03,440 --> 00:05:06,120 Speaker 2: you know we go Gentle and they've raised money for 92 00:05:06,240 --> 00:05:10,279 Speaker 2: a campaign, so a fly will go out soon when 93 00:05:10,279 --> 00:05:13,120 Speaker 2: we've locked down the actual venue. But five thirty two 94 00:05:13,200 --> 00:05:16,760 Speaker 2: seven thirty on the thirty to September and nine thirty 95 00:05:16,800 --> 00:05:21,160 Speaker 2: to eleven thirty on the first of October, which is 96 00:05:21,200 --> 00:05:24,320 Speaker 2: International Day the elder Person. So they rather thrilled that 97 00:05:24,360 --> 00:05:26,200 Speaker 2: we've got Andrew to come up in Oh. 98 00:05:26,080 --> 00:05:28,039 Speaker 1: Good stuff will So once you lock in that venue, 99 00:05:28,080 --> 00:05:29,560 Speaker 1: give us a call back and we'll get you back 100 00:05:29,560 --> 00:05:31,919 Speaker 1: on to let people know no problem. 101 00:05:32,040 --> 00:05:34,240 Speaker 2: Thanks lovely to talk to you. 102 00:05:34,320 --> 00:05:35,279 Speaker 1: Thank you you too. 103 00:05:35,400 --> 00:05:35,720 Speaker 2: By Ba