1 00:00:00,360 --> 00:00:02,960 Speaker 1: If you've got a problem, don't care on it in 2 00:00:04,160 --> 00:00:06,280 Speaker 1: if you'll need a hem and I can assure you 3 00:00:07,240 --> 00:00:09,639 Speaker 1: sag al in a jam. This is where we use 4 00:00:09,680 --> 00:00:11,520 Speaker 1: our transmit of for good and not to use this 5 00:00:11,560 --> 00:00:12,400 Speaker 1: stuff we use. 6 00:00:12,320 --> 00:00:13,880 Speaker 2: It for well, that's right and I can't all be 7 00:00:13,920 --> 00:00:16,880 Speaker 2: bought bot jokes or rock set. We got an email 8 00:00:16,880 --> 00:00:18,960 Speaker 2: from Lucy. We've been talking about this this morning. She's 9 00:00:18,960 --> 00:00:20,720 Speaker 2: a thirty five year old single mum and she says 10 00:00:20,720 --> 00:00:22,880 Speaker 2: she's had a tough few years. A few years ago, 11 00:00:22,920 --> 00:00:25,040 Speaker 2: my daughter, who's now ate, had severe muscle and bone 12 00:00:25,040 --> 00:00:28,040 Speaker 2: infection through her entire body. She had just been months 13 00:00:28,080 --> 00:00:31,360 Speaker 2: in hospital, multiple surgeries, learning how to walk again. Three 14 00:00:31,440 --> 00:00:34,280 Speaker 2: years ago, my grandfather, my only relative, passed away, leaving 15 00:00:34,320 --> 00:00:36,880 Speaker 2: me some money. With that money, I bought a car. 16 00:00:37,240 --> 00:00:40,080 Speaker 2: After only eleven months and driving eight five thousand k's, 17 00:00:40,120 --> 00:00:42,560 Speaker 2: it blew up the dealship couldn't do anything as it 18 00:00:42,600 --> 00:00:45,360 Speaker 2: was past its three months warranty. I lost my job, 19 00:00:45,720 --> 00:00:48,400 Speaker 2: unable to get work during the lockdown, I hit more 20 00:00:48,400 --> 00:00:52,559 Speaker 2: difficult times, no car, no job, during personal circumstances, no 21 00:00:52,680 --> 00:00:55,320 Speaker 2: place to live. I had an all time low and 22 00:00:55,400 --> 00:00:57,440 Speaker 2: have the constant worry about being homeless. 23 00:00:57,880 --> 00:00:58,480 Speaker 3: Good news. 24 00:00:58,680 --> 00:01:00,880 Speaker 2: I've been offered a job, a really good job, but 25 00:01:00,960 --> 00:01:03,640 Speaker 2: to get there will take me two buses and three trains. 26 00:01:03,640 --> 00:01:05,720 Speaker 2: So imagine doing that when you've got an eight year 27 00:01:05,760 --> 00:01:08,920 Speaker 2: old who may need you. Ty, I know sometimes you're 28 00:01:08,920 --> 00:01:10,760 Speaker 2: able to help people whore in a jam. Thank you 29 00:01:10,800 --> 00:01:11,800 Speaker 2: for reading this email. 30 00:01:12,400 --> 00:01:14,720 Speaker 1: I'm glad you came to was Lucy. Hello, how are you? 31 00:01:15,600 --> 00:01:17,480 Speaker 4: Oh? Thank you? How are you great? 32 00:01:17,640 --> 00:01:20,399 Speaker 2: Lucy? This new job does sound amazing, But how long 33 00:01:20,440 --> 00:01:22,320 Speaker 2: would it take you to get there with two buses 34 00:01:22,560 --> 00:01:26,960 Speaker 2: and three trains? 35 00:01:25,800 --> 00:01:31,040 Speaker 4: Poor the half hours or yeah? Five hours onto your day. 36 00:01:31,240 --> 00:01:32,319 Speaker 3: Five hours onto your day. 37 00:01:32,360 --> 00:01:36,000 Speaker 2: And your daughter probably it needs you at home in 38 00:01:36,120 --> 00:01:37,240 Speaker 2: terms of her recovery. 39 00:01:38,200 --> 00:01:41,600 Speaker 4: Yeah, yeah, so she'd probably be home on hell and 40 00:01:43,240 --> 00:01:45,279 Speaker 4: relatively idea. 41 00:01:45,920 --> 00:01:46,800 Speaker 3: That's really tough. 42 00:01:47,000 --> 00:01:49,520 Speaker 2: Look, I know there are lots of things that would 43 00:01:49,520 --> 00:01:51,840 Speaker 2: make you feel great about your life, and we can't 44 00:01:51,920 --> 00:01:54,200 Speaker 2: do all these things unfortunately, But I tell you what 45 00:01:54,240 --> 00:01:54,840 Speaker 2: we can do. 46 00:01:55,080 --> 00:01:55,560 Speaker 3: What can we do? 47 00:01:55,680 --> 00:01:55,840 Speaker 4: Well? 48 00:01:55,880 --> 00:01:58,240 Speaker 2: First of all, I think you guys need to feel 49 00:01:58,240 --> 00:02:00,920 Speaker 2: good about yourselves. Sounds it being for a really tough time. 50 00:02:00,920 --> 00:02:03,440 Speaker 2: We'd like to give you a great summer. So first up, 51 00:02:03,560 --> 00:02:06,120 Speaker 2: we've got shopping vouchers for you and your daughter. We've 52 00:02:06,160 --> 00:02:10,480 Speaker 2: got cinema vouchers, We've got trips to Rongazoo, We've got 53 00:02:11,000 --> 00:02:14,200 Speaker 2: a weekend away for you that's going to be amazing. 54 00:02:14,520 --> 00:02:16,520 Speaker 2: And we've got one thousand dollars worth of meals. This 55 00:02:16,560 --> 00:02:19,680 Speaker 2: is from Dynamic and these will be delivered to your door. 56 00:02:19,800 --> 00:02:22,639 Speaker 2: So just so you have a great summer. All that 57 00:02:22,680 --> 00:02:24,680 Speaker 2: stuff to make the two of you feel good about yourselves. 58 00:02:24,880 --> 00:02:25,920 Speaker 2: It must be a nice to have a bit of 59 00:02:26,080 --> 00:02:27,919 Speaker 2: an energy shift for you, Lucy. 60 00:02:28,680 --> 00:02:29,760 Speaker 4: Oh that's a. 61 00:02:33,200 --> 00:02:35,600 Speaker 1: And the big thing, though, Lucy, is you're going to 62 00:02:35,680 --> 00:02:37,079 Speaker 1: be stuck, like, how are we going to get you 63 00:02:37,080 --> 00:02:38,840 Speaker 1: around the car? Just give you an Opal card? 64 00:02:38,919 --> 00:02:39,320 Speaker 3: Can we. 65 00:02:41,160 --> 00:02:43,200 Speaker 4: A whole? Well? 66 00:02:43,200 --> 00:02:47,240 Speaker 1: What about a new set of wheels. I was just 67 00:02:47,280 --> 00:02:50,520 Speaker 1: talking to Tony and the team at Carsity Mitchen Bree. 68 00:02:50,600 --> 00:02:52,960 Speaker 1: They heard your story this morning. They came to us. 69 00:02:53,200 --> 00:02:55,200 Speaker 1: They're going to give you a car. 70 00:02:55,320 --> 00:03:00,960 Speaker 2: Lucy serious twelve months, Red Joe extended warranty. 71 00:03:00,720 --> 00:03:06,440 Speaker 4: All of it problem on me. Thanks you so bad. 72 00:03:06,560 --> 00:03:08,639 Speaker 3: It's make a big difference for you, Lucy. 73 00:03:09,240 --> 00:03:12,840 Speaker 4: Huge, huge, absolutely hit. 74 00:03:13,280 --> 00:03:14,839 Speaker 3: We're going to get on the phone today and take 75 00:03:14,840 --> 00:03:19,679 Speaker 3: that job. Hold on, take the job lot take that job. 76 00:03:19,840 --> 00:03:21,680 Speaker 1: Twenty twenty three is the year review. 77 00:03:21,880 --> 00:03:28,000 Speaker 4: Yeah, yet. 78 00:03:28,000 --> 00:03:30,720 Speaker 3: Change, everything is going to change, that's right. 79 00:03:30,760 --> 00:03:33,359 Speaker 2: Sometimes all it takes is for people to hear your 80 00:03:33,360 --> 00:03:36,200 Speaker 2: story and to hear what you're going through, and so 81 00:03:36,280 --> 00:03:38,560 Speaker 2: that you know that we see you, we feel for you, Lucy, 82 00:03:38,600 --> 00:03:42,680 Speaker 2: and hopefully you and your daughter will have great school holidays. 83 00:03:42,880 --> 00:03:45,360 Speaker 2: She won't be on her own for all those hours 84 00:03:45,440 --> 00:03:48,000 Speaker 2: during the day because you've got a brand new an 85 00:03:48,040 --> 00:03:49,880 Speaker 2: opportunity for this great new, brand new car for you 86 00:03:49,920 --> 00:03:51,600 Speaker 2: to jet around all over the place. 87 00:03:52,040 --> 00:03:57,080 Speaker 1: Yeah, and turning the team. They are carcity that Thank 88 00:03:57,120 --> 00:03:59,480 Speaker 1: you so much, you guys. They and we had nothing. 89 00:03:59,560 --> 00:04:02,480 Speaker 1: We came this morning. Tonys. Listens to the show big 90 00:04:02,520 --> 00:04:05,240 Speaker 1: friends of the show. If you're going to buy a car, 91 00:04:05,400 --> 00:04:07,480 Speaker 1: just go to these guys. Car City Minchion Bree so 92 00:04:07,480 --> 00:04:10,760 Speaker 1: many used cards. They call it a cacity carcity dot 93 00:04:10,760 --> 00:04:13,000 Speaker 1: com dot a you Lucy, They'll they'll look after you 94 00:04:13,080 --> 00:04:14,240 Speaker 1: like a silk word. 95 00:04:14,720 --> 00:04:18,880 Speaker 4: Oh, thank you so much, Thank you for reading that email. 96 00:04:19,040 --> 00:04:19,880 Speaker 1: Thank you for coming to us. 97 00:04:20,000 --> 00:04:21,840 Speaker 3: Yeah, Lucy, all the best to you and your daughter. 98 00:04:21,920 --> 00:04:23,760 Speaker 1: You take care of a merry Christmas. 99 00:04:25,839 --> 00:04:29,760 Speaker 3: Thanks, car City Mintion Bree, thank you so very much. 100 00:04:29,839 --> 00:04:31,719 Speaker 2: This is just amazing, And there's one in the jam's 101 00:04:31,720 --> 00:04:33,159 Speaker 2: about you know, we don't really do much in this. 102 00:04:33,240 --> 00:04:35,000 Speaker 1: We just sort of put it out there and then 103 00:04:35,040 --> 00:04:37,279 Speaker 1: the universe comes back to us. So if you know 104 00:04:37,360 --> 00:04:40,279 Speaker 1: someone in a jam your self, send a jam, you 105 00:04:40,360 --> 00:04:42,599 Speaker 1: send us an email, and you know we can put 106 00:04:42,600 --> 00:04:43,120 Speaker 1: it out there. 107 00:04:43,640 --> 00:04:46,560 Speaker 2: Yeah. I'm so happy for Lucy because this is the stuff. 108 00:04:46,760 --> 00:04:48,840 Speaker 2: You can go down a spiral, you lose your house, 109 00:04:48,880 --> 00:04:52,080 Speaker 2: you lose everything. So hopefully she's got a job and 110 00:04:52,120 --> 00:04:53,120 Speaker 2: it's all going to be okay.