1 00:00:00,840 --> 00:00:04,240 Speaker 1: If you're a bit of a productivity buff, you probably 2 00:00:04,360 --> 00:00:07,920 Speaker 1: have some clever hacks for reducing time spent reading or 3 00:00:07,960 --> 00:00:12,600 Speaker 1: sending emails. Maybe you use Superhuman like I do, or 4 00:00:12,960 --> 00:00:16,919 Speaker 1: maybe you're a big proponent of inbox zero. Either way, 5 00:00:17,360 --> 00:00:22,480 Speaker 1: you're probably not looking for So how I work episode 6 00:00:22,480 --> 00:00:26,639 Speaker 1: that suggests you spend more time on email? But this 7 00:00:26,920 --> 00:00:30,800 Speaker 1: is different. The goal of true productivity, after all, is 8 00:00:30,840 --> 00:00:34,239 Speaker 1: to get more meaningful work done in less time. So 9 00:00:34,840 --> 00:00:38,479 Speaker 1: what if using some work tools at home could enable 10 00:00:38,560 --> 00:00:43,520 Speaker 1: you to make more intelligent decisions in less time. That's 11 00:00:43,640 --> 00:00:48,720 Speaker 1: exactly what Brown University economics professor Emily Oster and her 12 00:00:48,760 --> 00:00:52,360 Speaker 1: partner and sometimes even her kids do when they send 13 00:00:52,360 --> 00:00:56,040 Speaker 1: emails to each other. So how can using email in 14 00:00:56,120 --> 00:01:00,560 Speaker 1: your personal life actually help strengthen relationships and lead to 15 00:01:00,680 --> 00:01:09,040 Speaker 1: better decisions. My name is doctor Amantha Imber. I'm an 16 00:01:09,120 --> 00:01:13,480 Speaker 1: organizational psychologist and the founder of behavioral science consultancy invent Him. 17 00:01:13,760 --> 00:01:16,720 Speaker 1: And this is how I work, a show about how 18 00:01:16,760 --> 00:01:20,399 Speaker 1: to help you do your best work. On today is 19 00:01:20,440 --> 00:01:23,200 Speaker 1: my Favorite Tip episode. We go back to an interview 20 00:01:23,200 --> 00:01:25,440 Speaker 1: from the past, and I pick out my favorite tip 21 00:01:25,440 --> 00:01:28,800 Speaker 1: from the interview. In today's show, I speak with Emily 22 00:01:28,920 --> 00:01:33,720 Speaker 1: Osta about why she sends fairly regular emails to all 23 00:01:33,760 --> 00:01:36,840 Speaker 1: members of her family. Now, I've heard that when you're 24 00:01:37,920 --> 00:01:41,760 Speaker 1: talking about like different matters relating to your kids, you 25 00:01:41,840 --> 00:01:44,840 Speaker 1: will do quite a bit of email discussion with your husband. 26 00:01:44,840 --> 00:01:48,120 Speaker 2: Is that right? That is right? Yeah, we do a 27 00:01:48,120 --> 00:01:50,560 Speaker 2: lot of our interaction over email. I love a good email. 28 00:01:50,680 --> 00:01:52,960 Speaker 1: Can you tell me why you decide to do that 29 00:01:53,120 --> 00:01:56,480 Speaker 1: via email than some other communication channel, like face to 30 00:01:56,480 --> 00:01:57,560 Speaker 1: face at the dinner table. 31 00:01:57,960 --> 00:01:59,320 Speaker 3: Well, first of all, the kids are at the dinner 32 00:01:59,360 --> 00:02:03,760 Speaker 3: channeling about that. But I yeah, so I think that 33 00:02:03,000 --> 00:02:07,480 Speaker 3: that we try pretty hard to do to do much 34 00:02:07,520 --> 00:02:09,520 Speaker 3: of this interaction over email. And I think part of 35 00:02:10,320 --> 00:02:13,160 Speaker 3: you know, or over some like to get even more extreme, 36 00:02:13,200 --> 00:02:16,000 Speaker 3: like in an Assana task or over something like that. 37 00:02:16,919 --> 00:02:21,680 Speaker 2: And I think that the reason is that that you 38 00:02:21,760 --> 00:02:26,120 Speaker 2: can be much more direct and concrete and understanding is 39 00:02:26,160 --> 00:02:29,040 Speaker 2: just much clearer when it is written down and it 40 00:02:29,120 --> 00:02:32,280 Speaker 2: sets expectations in a way that everybody can see, like 41 00:02:32,760 --> 00:02:34,920 Speaker 2: can see what is written, can see what we agreed on, 42 00:02:35,080 --> 00:02:39,280 Speaker 2: can sort of like see all of the information together. 43 00:02:39,720 --> 00:02:44,119 Speaker 2: It's also an efficient way to be able to go 44 00:02:44,160 --> 00:02:47,600 Speaker 2: back and back and forth between sort of learning something 45 00:02:47,720 --> 00:02:50,960 Speaker 2: and asking questions and learning more. So give you an example, 46 00:02:51,000 --> 00:02:52,919 Speaker 2: there was like a period of time when one of 47 00:02:52,960 --> 00:02:56,519 Speaker 2: my kids had a tick on them, like there's like 48 00:02:56,560 --> 00:02:59,239 Speaker 2: a bug and tick on them, and there's like a 49 00:02:59,320 --> 00:03:02,320 Speaker 2: question about there's a concern about mime disease where I live, 50 00:03:02,320 --> 00:03:03,920 Speaker 2: which is a thing that you can get if you 51 00:03:03,960 --> 00:03:07,040 Speaker 2: have a tick bite. And we had to have a 52 00:03:07,040 --> 00:03:09,520 Speaker 2: discussion about whether we wanted to like pre treat him 53 00:03:09,560 --> 00:03:12,320 Speaker 2: with antibiotics for this. And that is a place where 54 00:03:12,360 --> 00:03:16,440 Speaker 2: like having the interaction the about that question over email 55 00:03:16,480 --> 00:03:19,320 Speaker 2: is very productive because I can say here are the facts. 56 00:03:19,480 --> 00:03:22,000 Speaker 2: He can say, well, here's the question that I still have. 57 00:03:22,680 --> 00:03:26,440 Speaker 2: And rather than him saying over the breakfast table, here's 58 00:03:26,480 --> 00:03:28,079 Speaker 2: the question I still have and me being like, okay, 59 00:03:28,200 --> 00:03:29,920 Speaker 2: let me try to remember, like look at that later 60 00:03:30,400 --> 00:03:32,480 Speaker 2: and then get back to you about it. I can 61 00:03:32,680 --> 00:03:35,560 Speaker 2: just see the email, put it aside when I have time, 62 00:03:35,600 --> 00:03:37,160 Speaker 2: come back to it, send it back to him. And 63 00:03:37,200 --> 00:03:39,440 Speaker 2: it's sort of like so sometimes I say, like, your 64 00:03:39,440 --> 00:03:42,400 Speaker 2: computer doesn't get tired of remembering things even though you do, 65 00:03:43,280 --> 00:03:44,840 Speaker 2: and so you've got to like give your computer a 66 00:03:44,840 --> 00:03:45,720 Speaker 2: little mental load. 67 00:03:46,200 --> 00:03:48,800 Speaker 1: Is there anything else that you do like because of 68 00:03:48,840 --> 00:03:53,240 Speaker 1: your background that helps you like in work or life 69 00:03:53,320 --> 00:03:55,760 Speaker 1: that other people would go, oh, that's really quirky. 70 00:03:56,400 --> 00:03:58,960 Speaker 2: See, we have a lot of these same kinds of 71 00:03:59,000 --> 00:04:02,280 Speaker 2: interactions with our kids where we will sort of interact 72 00:04:02,360 --> 00:04:06,080 Speaker 2: over email with them. And the other day so I 73 00:04:06,160 --> 00:04:09,000 Speaker 2: noticed that they were emailing each other, and you know, 74 00:04:09,040 --> 00:04:13,160 Speaker 2: there's like six and ten, it's like my son opened 75 00:04:13,200 --> 00:04:15,960 Speaker 2: up his computer and he was like emailing with he 76 00:04:16,120 --> 00:04:18,560 Speaker 2: like emailed like, I hope you have a good evening. 77 00:04:18,600 --> 00:04:20,480 Speaker 2: I mean, I don't even know where they come up 78 00:04:20,520 --> 00:04:23,680 Speaker 2: with this, where they come up with this stuff, but 79 00:04:23,680 --> 00:04:25,520 Speaker 2: but I think we do, you know, sort of lean 80 00:04:25,560 --> 00:04:27,720 Speaker 2: into the idea that had kind of everybody in the 81 00:04:28,279 --> 00:04:31,080 Speaker 2: in the household can engage in this kind of slightly 82 00:04:31,120 --> 00:04:32,360 Speaker 2: structured decision making. 83 00:04:33,080 --> 00:04:37,599 Speaker 1: That is it for today's show. I hope you enjoyed 84 00:04:37,800 --> 00:04:41,080 Speaker 1: my chat with Emily. And if you're looking for more 85 00:04:41,120 --> 00:04:43,640 Speaker 1: tips to improve the way that you work, I write 86 00:04:43,680 --> 00:04:46,640 Speaker 1: a short fortnightly newsletter that contains three cool things that 87 00:04:46,680 --> 00:04:49,760 Speaker 1: I have discovered that helped me work better, ranging from 88 00:04:49,760 --> 00:04:52,839 Speaker 1: interesting research findings three to gadgets that I'm loving. You 89 00:04:52,880 --> 00:04:55,839 Speaker 1: can sign up for that at Howiwork dot co. That's 90 00:04:55,880 --> 00:04:59,360 Speaker 1: how I Work dot C. How I Work is produced 91 00:04:59,400 --> 00:05:02,720 Speaker 1: by Inventi with production support from Dead Set Studios. And 92 00:05:02,760 --> 00:05:04,880 Speaker 1: thank you to Martin Nimba who does the audio mix 93 00:05:04,880 --> 00:05:07,839 Speaker 1: for every episode and makes everything sound so much better 94 00:05:07,880 --> 00:05:10,680 Speaker 1: than it would have otherwise. See you next time.