1
00:00:05,360 --> 00:00:07,320
Speaker 1: One of the biggest stories in town. Well, it's going

2
00:00:07,400 --> 00:00:09,840
Speaker 1: to be the Taylor Swift tickets, hasn't it? And fans

3
00:00:09,880 --> 00:00:12,000
Speaker 1: are looking forward to the estimated two hundred and twenty

4
00:00:12,000 --> 00:00:14,880
Speaker 1: five thousand tickets to have Sydney in Melbourne concerts going

5
00:00:14,960 --> 00:00:17,320
Speaker 1: on sale from ten o'clock this morning. I could Trevor

6
00:00:17,360 --> 00:00:21,040
Speaker 1: Long on Tech Expert because from a technical Internet point

7
00:00:21,040 --> 00:00:22,439
Speaker 1: of view, this is really something, isn't I.

8
00:00:22,440 --> 00:00:24,919
Speaker 2: Don't think we've ever seen Internet traffic like this, other

9
00:00:24,960 --> 00:00:27,120
Speaker 2: than maybe the Census in twenty sixteen. If we all

10
00:00:27,120 --> 00:00:27,800
Speaker 2: remember that.

11
00:00:27,640 --> 00:00:30,120
Speaker 1: That's right when it crashed. So don't forget. When we

12
00:00:30,160 --> 00:00:31,639
Speaker 1: talk tech, you have to talk to me is on

13
00:00:31,640 --> 00:00:36,080
Speaker 1: a Labrador ticket tech repelled half a billion bots. What

14
00:00:36,120 --> 00:00:36,680
Speaker 1: does that mean?

15
00:00:36,760 --> 00:00:39,120
Speaker 2: So basically the biggest problem we have with ticket sales

16
00:00:39,200 --> 00:00:41,919
Speaker 2: is robots. What happens is one person or a conglomerate

17
00:00:42,000 --> 00:00:44,880
Speaker 2: of people try and buy thousands and thousands of tickets

18
00:00:44,880 --> 00:00:46,760
Speaker 2: so they can then resell them. And what they do

19
00:00:46,840 --> 00:00:51,280
Speaker 2: is they program computer programs to be them and buy tickets,

20
00:00:51,320 --> 00:00:53,240
Speaker 2: but they do it on mass So they'll write a

21
00:00:53,240 --> 00:00:56,520
Speaker 2: little computer program that will essentially emulate what a human

22
00:00:56,520 --> 00:00:58,760
Speaker 2: would do on the ticket Tech website, and the idea

23
00:00:58,840 --> 00:01:01,480
Speaker 2: is ticket tech is able to tech them and stop

24
00:01:01,560 --> 00:01:03,160
Speaker 2: them from being part of the queue.

25
00:01:03,160 --> 00:01:05,560
Speaker 1: What I found interesting was, and I didn't even think

26
00:01:05,560 --> 00:01:07,319
Speaker 1: about this, and I told a few people around the office,

27
00:01:07,319 --> 00:01:09,959
Speaker 1: because everybody as soon as the tickets when I say Wednesday,

28
00:01:09,959 --> 00:01:12,640
Speaker 1: we're jumping on. What happens is that ticke tech will

29
00:01:12,640 --> 00:01:17,600
Speaker 1: register the users logged on multiple devices or workplaces or

30
00:01:17,640 --> 00:01:20,920
Speaker 1: one home as just one user, so they're all coming

31
00:01:21,040 --> 00:01:22,920
Speaker 1: essentially from the same IP address.

32
00:01:23,000 --> 00:01:24,679
Speaker 2: Is that right? Here's the thing. I did it the

33
00:01:24,680 --> 00:01:27,319
Speaker 2: other day and at no point did ticketech ask me

34
00:01:27,360 --> 00:01:29,640
Speaker 2: to log in, so I certainly doesn't know if I,

35
00:01:29,840 --> 00:01:33,240
Speaker 2: as a user, am using multiple devices. But of course

36
00:01:33,319 --> 00:01:36,880
Speaker 2: if you're using three computers in one home or workplace,

37
00:01:37,160 --> 00:01:39,720
Speaker 2: then you'll actually appear to ticketech as if you're in

38
00:01:39,880 --> 00:01:43,639
Speaker 2: one location, one IP address. I know lots of people

39
00:01:43,640 --> 00:01:46,039
Speaker 2: who all worked at the same workplace, right, and all

40
00:01:46,120 --> 00:01:48,560
Speaker 2: were in the queue and many got ticket Oh okay,

41
00:01:48,960 --> 00:01:51,360
Speaker 2: So I just don't think that's the case. I think

42
00:01:51,400 --> 00:01:54,559
Speaker 2: that if you're on one browser and you open multiple tabs,

43
00:01:54,560 --> 00:01:56,200
Speaker 2: you know you can have multiple tabs open in a

44
00:01:56,280 --> 00:01:59,559
Speaker 2: small ground. That's bad. It will know that I don't

45
00:01:59,560 --> 00:02:01,600
Speaker 2: think it no if you're using your phone and your laptop.

46
00:02:01,720 --> 00:02:03,760
Speaker 1: Okay, because a lot of us don't understand me, especially,

47
00:02:03,800 --> 00:02:05,600
Speaker 1: but I don't understand anything. A lot of people don't

48
00:02:05,640 --> 00:02:07,520
Speaker 1: understand how an ip address works.

49
00:02:07,680 --> 00:02:10,520
Speaker 2: Every connection to the Internet has an IPEA dress, So

50
00:02:10,560 --> 00:02:13,560
Speaker 2: your mobile phone and your house has an ipea dress.

51
00:02:13,600 --> 00:02:16,400
Speaker 2: But every device, your TV, your laptop, your computer, everything

52
00:02:16,400 --> 00:02:19,760
Speaker 2: within your house or appears to the Internet as just

53
00:02:20,080 --> 00:02:21,080
Speaker 2: one IPA address.

54
00:02:21,200 --> 00:02:23,160
Speaker 1: It's not like the days when we were younger and

55
00:02:23,200 --> 00:02:26,840
Speaker 1: we used to queue outside the entertainment c Yeah, yeah, exactly,

56
00:02:26,919 --> 00:02:28,880
Speaker 1: setting out the front there in the cold, waiting for

57
00:02:28,919 --> 00:02:30,680
Speaker 1: tickets to see the Bay City rollers.

58
00:02:31,040 --> 00:02:32,400
Speaker 2: And look what they should be doing, I'll tell you

59
00:02:32,520 --> 00:02:34,040
Speaker 2: right now, is they should be making it a ballot.

60
00:02:34,240 --> 00:02:36,360
Speaker 2: If we know there's going to be a million people

61
00:02:36,400 --> 00:02:38,880
Speaker 2: wanting something, just let a million people say I'm up

62
00:02:38,880 --> 00:02:40,840
Speaker 2: for it, I'm willing to spend this much money, and

63
00:02:40,880 --> 00:02:43,760
Speaker 2: then announce the forty thousand people, the eighty thousand people

64
00:02:43,760 --> 00:02:46,280
Speaker 2: who get the tickets. It's the fairest way to do it.

65
00:02:46,320 --> 00:02:48,519
Speaker 1: Do you have any advice for anybody that's trying to

66
00:02:48,560 --> 00:02:49,360
Speaker 1: get on the internet.

67
00:02:49,600 --> 00:02:52,160
Speaker 2: The best thing I've been able to ascertain since Wednesday

68
00:02:52,280 --> 00:02:55,000
Speaker 2: is don't get on too early, get on at ten o'clock,

69
00:02:55,040 --> 00:02:58,120
Speaker 2: not beforehand, and just do the one computer because in

70
00:02:58,120 --> 00:03:00,680
Speaker 2: the end you could run six computers and still be disappointed,

71
00:03:00,720 --> 00:03:03,400
Speaker 2: so just keep it simple. There are going to be

72
00:03:03,760 --> 00:03:06,480
Speaker 2: not enough tickets for the people, so people will miss out.

73
00:03:06,480 --> 00:03:08,840
Speaker 1: Because if you want to know anything technical, go to this.

74
00:03:08,880 --> 00:03:11,440
Speaker 2: Website TM dot com. I'm going to touch you.

75
00:03:11,480 --> 00:03:12,079
Speaker 1: Travel along there