1 00:00:02,120 --> 00:00:05,040 Speaker 1: Hello, and welcome to Outspoken. It's your dose of the 2 00:00:05,040 --> 00:00:08,720 Speaker 1: hottest influencer and pop culture news twice a week. I'm 3 00:00:08,720 --> 00:00:12,640 Speaker 1: Sophie Torbert and coming up on today's show, Rachel Finch 4 00:00:12,720 --> 00:00:16,599 Speaker 1: hits back at critics after running video goes viral. Sky 5 00:00:16,640 --> 00:00:20,200 Speaker 1: Wheatley is scammed by a tight eye clinic, Sarah's Day's 6 00:00:20,280 --> 00:00:24,720 Speaker 1: surprising admission, and a cafe is slammed for its secret charges. 7 00:00:25,239 --> 00:00:29,280 Speaker 1: But first, gold COO's influencer, Georgia Richards, has sparked debate 8 00:00:29,440 --> 00:00:33,800 Speaker 1: by revealing she prefers flat soft drink. I feel like 9 00:00:33,800 --> 00:00:35,720 Speaker 1: this is really criminal to a lot of people, but 10 00:00:35,840 --> 00:00:37,920 Speaker 1: I've been keeping my Pepsi Max in the fridge with 11 00:00:38,080 --> 00:00:40,760 Speaker 1: no little on so that it goes flat quickly because 12 00:00:40,800 --> 00:00:42,560 Speaker 1: I love flat soft drink. 13 00:00:42,800 --> 00:00:45,240 Speaker 2: I look you for they got psycho behavior, but can't 14 00:00:45,320 --> 00:00:46,200 Speaker 2: change who I am. 15 00:00:47,000 --> 00:00:50,280 Speaker 1: I've never heard anyone do this before. I always thought 16 00:00:50,280 --> 00:00:52,440 Speaker 1: that once the soft drink goes flat, you throw it out. Yeah, 17 00:00:52,440 --> 00:00:54,560 Speaker 1: because the whole point of soft drink is it's supposed 18 00:00:54,560 --> 00:00:56,480 Speaker 1: to be bubbly in light and refreshing. 19 00:00:56,480 --> 00:00:58,760 Speaker 3: And I think that when soft drink is flat, it 20 00:00:58,840 --> 00:01:01,400 Speaker 3: tastes all gross and sea Europe it's like a different drink. 21 00:01:01,520 --> 00:01:02,440 Speaker 3: Have you guys seen all of. 22 00:01:02,440 --> 00:01:05,640 Speaker 1: Those people on TikTok in America who adds some kind 23 00:01:05,640 --> 00:01:08,120 Speaker 1: of sashet to their diet coke. Yeah, and they talk 24 00:01:08,120 --> 00:01:11,480 Speaker 1: about the diet coke being crispy, and I know exactly 25 00:01:11,520 --> 00:01:14,000 Speaker 1: what they mean, and there is a certain art to it. 26 00:01:14,120 --> 00:01:16,480 Speaker 1: So you have to have the diet coke not to 27 00:01:16,520 --> 00:01:19,800 Speaker 1: the point that it's frozen, but very very cold. And 28 00:01:19,840 --> 00:01:22,200 Speaker 1: then you also have to have pellet ice with it. 29 00:01:22,520 --> 00:01:25,360 Speaker 1: And yeah, there's like this sachet of lime juice that 30 00:01:25,440 --> 00:01:27,200 Speaker 1: you can put in there. And there definitely is a 31 00:01:27,240 --> 00:01:29,560 Speaker 1: difference between a good diet coke and a bad one. 32 00:01:29,640 --> 00:01:31,880 Speaker 1: I hate drinking soft drink out of a can, like 33 00:01:32,000 --> 00:01:34,040 Speaker 1: I must have it in a glass with ice. 34 00:01:34,280 --> 00:01:36,760 Speaker 3: But back to flat PEPSI maybe it's so you can 35 00:01:36,840 --> 00:01:40,360 Speaker 3: drink more of it, or that you don't blow after 36 00:01:40,400 --> 00:01:40,840 Speaker 3: you have it. 37 00:01:41,160 --> 00:01:44,000 Speaker 1: Personally, I think that any sort of flat soft drink 38 00:01:44,120 --> 00:01:46,160 Speaker 1: it almost makes me feel like I can taste the 39 00:01:46,240 --> 00:01:46,920 Speaker 1: chemicals in it. 40 00:01:47,280 --> 00:01:49,600 Speaker 3: Just have cordial if you want something flat. Do you 41 00:01:49,640 --> 00:01:51,000 Speaker 3: know what the worst is? Though? 42 00:01:51,160 --> 00:01:54,440 Speaker 1: Post mix, any sort of post mixed drink, Because if 43 00:01:54,480 --> 00:01:57,600 Speaker 1: I get a post mixed coconut sugar from McDonald's. 44 00:01:57,800 --> 00:02:01,000 Speaker 3: For some reason. This is TMI, but it makes me constantly. 45 00:02:01,000 --> 00:02:04,000 Speaker 1: See I don't usually like post mix, but I do 46 00:02:04,160 --> 00:02:07,280 Speaker 1: like a McDonald's coconut sugar. I think post mix is 47 00:02:07,360 --> 00:02:11,080 Speaker 1: different at McDonald's compared to a restaurant. That's when it 48 00:02:11,080 --> 00:02:13,320 Speaker 1: tastes like She doesn't make you need to we constantly 49 00:02:13,320 --> 00:02:15,400 Speaker 1: when it's post me. I think it's any diet soft 50 00:02:15,480 --> 00:02:20,280 Speaker 1: drink does that to me. The air go Gyt guy 51 00:02:21,400 --> 00:02:24,000 Speaker 1: Rachel Finch has hit back at critics after vision of 52 00:02:24,000 --> 00:02:27,280 Speaker 1: her screaming and running behind her daughter went viral. The 53 00:02:27,320 --> 00:02:31,040 Speaker 1: former Miss Universe contender has defended her actions, claiming she 54 00:02:31,120 --> 00:02:33,720 Speaker 1: was merely trying to motivate her child. Now, for those 55 00:02:33,720 --> 00:02:36,880 Speaker 1: who missed it, last week, we discussed how Rachel's behavior 56 00:02:37,200 --> 00:02:39,639 Speaker 1: an eight year old daughter's school cross country race had 57 00:02:39,680 --> 00:02:43,519 Speaker 1: sparked debate. To give a context, Rachel said this about 58 00:02:43,520 --> 00:02:44,240 Speaker 1: the race. 59 00:02:45,320 --> 00:02:49,160 Speaker 4: Across country time. Oh my gosh, I think I'm I'm 60 00:02:49,160 --> 00:02:54,080 Speaker 4: more nervous than VI. I'm running to the first checkpoint. 61 00:02:54,800 --> 00:02:57,880 Speaker 4: I'm about to throw off. I'm gonna get all these 62 00:02:57,880 --> 00:02:59,120 Speaker 4: feelings back when. 63 00:02:59,000 --> 00:02:59,760 Speaker 3: I used to do it. 64 00:03:00,800 --> 00:03:03,960 Speaker 1: She then shared shaky vision herself running behind her daughter, 65 00:03:04,080 --> 00:03:08,360 Speaker 1: screaming encouragement in a clip she named crazy Cam. 66 00:03:08,680 --> 00:03:14,000 Speaker 4: Okay, here we go for second downhill, sucking the air, 67 00:03:14,160 --> 00:03:18,080 Speaker 4: Suck in the air. Goy goye guy, what's sucked? 68 00:03:25,680 --> 00:03:26,000 Speaker 2: That's it? 69 00:03:26,120 --> 00:03:26,920 Speaker 4: Violet, well done. 70 00:03:28,280 --> 00:03:31,639 Speaker 1: Now, as we usually do, we created a promo clip 71 00:03:31,720 --> 00:03:34,560 Speaker 1: based on the Rachel topic and shared it on Instagram. 72 00:03:34,880 --> 00:03:37,760 Speaker 1: Now that reel ended up getting over fifty thousand views 73 00:03:37,800 --> 00:03:41,600 Speaker 1: and attracted a lot of commentary. Rachel's friend and former 74 00:03:41,720 --> 00:03:45,560 Speaker 1: MKR contestant, Ashpollard wasn't happy with the real and tagged 75 00:03:45,680 --> 00:03:48,720 Speaker 1: Rachel in it. She accused us of being mean and 76 00:03:48,800 --> 00:03:52,160 Speaker 1: cruel and demanded that we removed this pathetic opinion piece 77 00:03:52,320 --> 00:03:55,960 Speaker 1: before we destroyed a well meaning human's day. Ironic that 78 00:03:56,040 --> 00:03:59,640 Speaker 1: she tagged her friend in it to ruin her day. Yeah, 79 00:03:59,760 --> 00:04:01,960 Speaker 1: that's I didn't get, because she's like, you better take 80 00:04:02,000 --> 00:04:04,760 Speaker 1: this down before it ruins Rachel's day, but tagged her 81 00:04:04,760 --> 00:04:07,880 Speaker 1: in it. She then proceeded to private message us saying 82 00:04:07,920 --> 00:04:10,560 Speaker 1: that it was pathetic material and that we weren't impacting 83 00:04:10,560 --> 00:04:14,400 Speaker 1: the world in a positive way whatsoever. Now presumably this 84 00:04:14,520 --> 00:04:17,040 Speaker 1: caused Rachel to hit back, so she jumped on her 85 00:04:17,040 --> 00:04:20,280 Speaker 1: Instagram story and said this just a. 86 00:04:20,240 --> 00:04:24,799 Speaker 5: Quick message to anyone else wanting to criticize or personally 87 00:04:24,880 --> 00:04:30,359 Speaker 5: attack me for wanting to support, encourage, and motivate my 88 00:04:30,520 --> 00:04:34,000 Speaker 5: child to do the very best that she can do 89 00:04:34,880 --> 00:04:37,840 Speaker 5: a couple of things. Just one check your facts, and 90 00:04:38,040 --> 00:04:42,120 Speaker 5: two check back in eight or so years when Violet 91 00:04:42,360 --> 00:04:45,799 Speaker 5: is an adult to see the progress. 92 00:04:47,560 --> 00:04:51,600 Speaker 1: Since then, Rachel has blocked Outspoken and our personal Instagram 93 00:04:51,640 --> 00:04:54,160 Speaker 1: accounts from being able to view her account. 94 00:04:54,640 --> 00:04:55,839 Speaker 3: Quite a reaction. 95 00:04:56,200 --> 00:04:58,800 Speaker 1: I was quite taken it back by Rachel's comment telling 96 00:04:58,800 --> 00:05:01,600 Speaker 1: people to check back in eight years time when Violet's 97 00:05:01,600 --> 00:05:04,920 Speaker 1: an adult, because firstly, if we're fact checking, Violet will 98 00:05:04,960 --> 00:05:08,760 Speaker 1: be sixteen then, so still not an adult. And secondly, 99 00:05:08,920 --> 00:05:12,599 Speaker 1: if anything, that comment has proven just how much unnecessary 100 00:05:12,640 --> 00:05:16,279 Speaker 1: pressure she is placing on Violet. She's eight years old, 101 00:05:16,360 --> 00:05:18,640 Speaker 1: who knows if she still will be competing in cross 102 00:05:18,680 --> 00:05:21,120 Speaker 1: country in eight years time. Yeah, it's also a strange 103 00:05:21,160 --> 00:05:23,839 Speaker 1: way to defend yourself because there are many parents of 104 00:05:23,880 --> 00:05:28,200 Speaker 1: sporting legends out there that conducted themselves in terrible manners 105 00:05:28,200 --> 00:05:31,880 Speaker 1: to help their kids achieve success. So think Andre agacy. 106 00:05:32,240 --> 00:05:34,560 Speaker 1: It doesn't mean it's the correct way to act just 107 00:05:34,600 --> 00:05:37,480 Speaker 1: because they then achieved success as an adult. Also, our 108 00:05:37,520 --> 00:05:40,760 Speaker 1: issue wasn't with her screaming encouragement at her child. It 109 00:05:40,839 --> 00:05:43,640 Speaker 1: was the fact that she was actually physically running around 110 00:05:43,640 --> 00:05:46,880 Speaker 1: the track after her, which was potentially putting off other 111 00:05:47,000 --> 00:05:49,839 Speaker 1: children in the race. Yeah, she interfered with the race. 112 00:05:50,040 --> 00:05:53,880 Speaker 1: And funnily enough, since the story went viral, people claiming 113 00:05:53,920 --> 00:05:56,880 Speaker 1: to be parents of children at Violet School have come 114 00:05:56,920 --> 00:05:59,960 Speaker 1: out of the woodwork. One woman alleged that Rachel's behavior 115 00:06:00,160 --> 00:06:03,400 Speaker 1: impacted her own daughter's performance. She wrote, my daughter was 116 00:06:03,440 --> 00:06:06,760 Speaker 1: running directly behind her. She was too intimidated to overtake 117 00:06:06,880 --> 00:06:09,040 Speaker 1: due to the mum yelling and getting in the way. 118 00:06:09,360 --> 00:06:12,679 Speaker 1: Unfortunately for Rachel, her commentary seems to have just drawn 119 00:06:12,880 --> 00:06:15,320 Speaker 1: more attention to the story because it has been picked 120 00:06:15,400 --> 00:06:19,120 Speaker 1: up by some pretty large media publications, including Sunrise, The 121 00:06:19,200 --> 00:06:23,039 Speaker 1: Daily Telegraph, Sky News, the Daily Mail, and Pedestrian. I 122 00:06:23,200 --> 00:06:27,680 Speaker 1: did find Sunris's coverage very interesting because they ended up 123 00:06:27,720 --> 00:06:30,679 Speaker 1: sharing this edited version of the clip of Rachel running 124 00:06:30,680 --> 00:06:34,120 Speaker 1: behind her daughter, and they cut certain bits out that 125 00:06:34,200 --> 00:06:37,360 Speaker 1: made Rachel look like she was yelling, and they also 126 00:06:37,480 --> 00:06:40,440 Speaker 1: didn't include the clip of Rachel saying how nervous she 127 00:06:40,640 --> 00:06:43,080 Speaker 1: was before the race, So I don't feel like they 128 00:06:43,160 --> 00:06:46,120 Speaker 1: set it up correctly. And it appears that they were 129 00:06:46,120 --> 00:06:49,440 Speaker 1: moderating comments on their social media too, And because I 130 00:06:49,480 --> 00:06:51,240 Speaker 1: had a look at them and I compared them to 131 00:06:51,400 --> 00:06:56,400 Speaker 1: other media publications, and on the other media publications comment section, 132 00:06:56,640 --> 00:06:59,480 Speaker 1: all of the comments were negative, but then on Sunrises 133 00:07:00,040 --> 00:07:01,800 Speaker 1: all of them were positive and saying what a great 134 00:07:01,880 --> 00:07:04,440 Speaker 1: mum she was and being negative towards us. 135 00:07:04,720 --> 00:07:04,920 Speaker 4: Yeah. 136 00:07:05,000 --> 00:07:07,799 Speaker 1: Well, it's interesting when you consider that Rachel previously worked 137 00:07:07,800 --> 00:07:10,560 Speaker 1: as a weather presenter on Sunrise and Amy you sued 138 00:07:10,600 --> 00:07:12,960 Speaker 1: the network so ironic. 139 00:07:13,040 --> 00:07:15,040 Speaker 3: I mean, the whole thing was misleading though. 140 00:07:15,080 --> 00:07:18,200 Speaker 1: The fact that they edited the bits that they clearly 141 00:07:18,280 --> 00:07:21,160 Speaker 1: deemed to prove what we were saying out of the 142 00:07:21,160 --> 00:07:24,400 Speaker 1: cliffs just speaks volumes. Also the headline that they ran 143 00:07:24,480 --> 00:07:28,200 Speaker 1: with when they put screaming in inverted commas and it's like, well, 144 00:07:28,360 --> 00:07:31,880 Speaker 1: in our commentary we said she was screaming motivation, and 145 00:07:31,920 --> 00:07:34,360 Speaker 1: a lot of parents were in the commentary saying there's 146 00:07:34,400 --> 00:07:37,480 Speaker 1: nothing wrong with screaming motivation. It's like, as you said, Amy, 147 00:07:37,920 --> 00:07:40,600 Speaker 1: issue was not with the motivational talk. It was with 148 00:07:40,800 --> 00:07:44,679 Speaker 1: running behind her daughter, putting pressure on her and also 149 00:07:44,800 --> 00:07:47,400 Speaker 1: interfering with the overall school race, but it was clear 150 00:07:47,440 --> 00:07:50,520 Speaker 1: that Sunrise were trying to paint a different, a completely 151 00:07:50,560 --> 00:07:53,720 Speaker 1: different picture, And I think that they were trying to 152 00:07:54,360 --> 00:07:57,640 Speaker 1: relate to those parents who think that some school communities 153 00:07:57,680 --> 00:08:00,680 Speaker 1: have gone too woke, not allowing kids to get first 154 00:08:00,720 --> 00:08:02,320 Speaker 1: prize or second prize. 155 00:08:02,520 --> 00:08:04,440 Speaker 3: That's not what the story was about. 156 00:08:04,520 --> 00:08:07,640 Speaker 1: And having previously worked in the media, you obviously have 157 00:08:07,720 --> 00:08:12,840 Speaker 1: different contacts working in different publications. Whether Rachel reached out 158 00:08:12,880 --> 00:08:15,400 Speaker 1: to Sunrise and said, hey, can you help me out 159 00:08:15,400 --> 00:08:17,440 Speaker 1: a bit? I need a bit of pitive publicy around this, 160 00:08:17,520 --> 00:08:20,960 Speaker 1: because most of the commentary, probably ninety nine percent of 161 00:08:21,000 --> 00:08:23,640 Speaker 1: it was saying that she had done the wrong thing 162 00:08:23,680 --> 00:08:25,360 Speaker 1: by running after a daughter on the track. 163 00:08:25,520 --> 00:08:27,080 Speaker 3: I do understand it must. 164 00:08:26,840 --> 00:08:29,680 Speaker 1: Be difficult for Rachel to hear people talking about her 165 00:08:29,680 --> 00:08:32,760 Speaker 1: parenting techniques. But if you are going to be sharing 166 00:08:32,800 --> 00:08:36,360 Speaker 1: that type of content online, surely you're going to assume 167 00:08:36,400 --> 00:08:38,439 Speaker 1: that people are going to talk about it, especially when 168 00:08:38,440 --> 00:08:40,000 Speaker 1: it's such controversial behavior. 169 00:08:40,160 --> 00:08:41,440 Speaker 3: Yeah, and it's not the first time. 170 00:08:41,480 --> 00:08:43,839 Speaker 1: I mean, in our original segment we spoke about how 171 00:08:43,880 --> 00:08:46,720 Speaker 1: she had been criticized for feeding her kids a very 172 00:08:46,800 --> 00:08:50,800 Speaker 1: ultra healthy diet, and in that instance, we actually stuck 173 00:08:50,880 --> 00:08:52,800 Speaker 1: up for her and said we don't really see anything 174 00:08:52,840 --> 00:08:56,760 Speaker 1: wrong with that. Again, though she chose to share that content, 175 00:08:57,160 --> 00:09:01,080 Speaker 1: she captioned it crazy cam herself. I don't know what 176 00:09:01,120 --> 00:09:02,840 Speaker 1: she thought she was doing by putting that out there. 177 00:09:02,960 --> 00:09:05,880 Speaker 1: And again, I think that people were particularly critical because 178 00:09:05,880 --> 00:09:09,040 Speaker 1: they felt as though her behavior was detrimental and impacting 179 00:09:09,120 --> 00:09:11,559 Speaker 1: other students at the school, not just her own daughter. 180 00:09:11,720 --> 00:09:14,240 Speaker 1: And I think there were question marks around whether a 181 00:09:14,360 --> 00:09:17,440 Speaker 1: parent who wasn't a celebrity would have been able to 182 00:09:17,520 --> 00:09:20,359 Speaker 1: act like that. I would love to know the conversations 183 00:09:20,400 --> 00:09:22,640 Speaker 1: going on at that school, because now that it has 184 00:09:22,720 --> 00:09:27,200 Speaker 1: attracted widespread media attention, it almost feels like the school 185 00:09:27,200 --> 00:09:29,320 Speaker 1: needs to come out and commit I mean, I'm guessing 186 00:09:29,360 --> 00:09:32,480 Speaker 1: that it's an elite private school, and yes, I think 187 00:09:32,520 --> 00:09:35,000 Speaker 1: that a lot of questions will be asked why a 188 00:09:35,080 --> 00:09:39,200 Speaker 1: parent was allowed to run the race and impact the 189 00:09:39,240 --> 00:09:41,559 Speaker 1: other students in that way. They will not be coming 190 00:09:41,559 --> 00:09:44,480 Speaker 1: out and publicly commenting about this. However, I would love 191 00:09:44,520 --> 00:09:45,920 Speaker 1: to be a fly on the wall of the staff 192 00:09:45,960 --> 00:09:46,839 Speaker 1: room that's just. 193 00:09:46,800 --> 00:09:51,400 Speaker 3: Going balls tick. Yeah, disclaimer, I'm not proud of this moment. 194 00:09:52,520 --> 00:09:55,400 Speaker 1: Sky Wheatley has revealed she's been scammed by a time 195 00:09:55,520 --> 00:09:58,840 Speaker 1: medical clinic she found on TikTok. The winner of I'm 196 00:09:58,840 --> 00:10:01,000 Speaker 1: a Celeb was so deaf to get rid of a 197 00:10:01,000 --> 00:10:04,520 Speaker 1: benign eye condition that she purchased eye drops from doctor 198 00:10:04,640 --> 00:10:05,880 Speaker 1: jam Medicine. 199 00:10:06,080 --> 00:10:06,280 Speaker 3: Now. 200 00:10:06,320 --> 00:10:09,840 Speaker 1: After using the eye drops consistently for five months without 201 00:10:09,960 --> 00:10:13,360 Speaker 1: any results, she asked her followers if they thought she'd 202 00:10:13,400 --> 00:10:16,720 Speaker 1: been scammed. I just find it crazy that she used 203 00:10:16,720 --> 00:10:18,760 Speaker 1: the eye drops for five months. That made me feel 204 00:10:18,760 --> 00:10:20,640 Speaker 1: really ill when I heard that, because I'm like, what 205 00:10:20,800 --> 00:10:23,240 Speaker 1: damage has been done? Well? Also the fact that she 206 00:10:23,600 --> 00:10:26,880 Speaker 1: is taking medical advice from TikTok. Yeah, that is I 207 00:10:26,880 --> 00:10:29,280 Speaker 1: suppose the scariest part of this whole story. 208 00:10:29,559 --> 00:10:29,719 Speaker 5: Now. 209 00:10:29,760 --> 00:10:32,920 Speaker 1: To help solve the case, Sky provided receipts, including a 210 00:10:32,920 --> 00:10:36,600 Speaker 1: message thread between her and doctor jam Now. In the messages, 211 00:10:36,679 --> 00:10:39,559 Speaker 1: Sky demanded the doctor send her videos of inside the 212 00:10:39,600 --> 00:10:42,959 Speaker 1: medical center and a machine that they had been talking about. 213 00:10:43,040 --> 00:10:44,880 Speaker 1: So I'm guessing this is a machine they said would 214 00:10:44,880 --> 00:10:48,080 Speaker 1: help with her eye condition. The doctor refused, saying that 215 00:10:48,080 --> 00:10:51,280 Speaker 1: there were no videos and the doctors were busy treating patients. 216 00:10:51,679 --> 00:10:53,840 Speaker 1: So Ski replied saying, I'm sure they would send some 217 00:10:53,960 --> 00:10:56,760 Speaker 1: for me. I spent that much money I'm a loyal customer. 218 00:10:57,280 --> 00:11:00,640 Speaker 1: She also shared a very dodgy looking review and added, 219 00:11:00,720 --> 00:11:03,920 Speaker 1: haha the review fucking hell, I'm such a dumb bish. 220 00:11:04,200 --> 00:11:06,319 Speaker 1: She also said that she tried to call the clinic 221 00:11:06,480 --> 00:11:10,040 Speaker 1: but no one answered. Sky also shared screenshots from the 222 00:11:10,080 --> 00:11:13,040 Speaker 1: clinic's TikTok. So I have had a look, and not 223 00:11:13,080 --> 00:11:16,200 Speaker 1: to victim blame, but I cannot believe that she purchased 224 00:11:16,200 --> 00:11:19,360 Speaker 1: from this TikTok. It just looked like a complete scam. 225 00:11:19,480 --> 00:11:23,200 Speaker 1: Why didn't she just visit her local GP or get 226 00:11:23,240 --> 00:11:24,800 Speaker 1: a referral to an eye clinic. 227 00:11:24,880 --> 00:11:26,280 Speaker 3: Well, this is the whole issue. 228 00:11:26,280 --> 00:11:29,920 Speaker 1: So she has got an eye specialist in Australia and 229 00:11:29,960 --> 00:11:32,480 Speaker 1: she has spoken about this eye condition that she suffers 230 00:11:32,480 --> 00:11:35,280 Speaker 1: from for quite a while. So it's called pindicular and 231 00:11:35,360 --> 00:11:39,240 Speaker 1: it is characterized by a harmless yellowish raised growth in 232 00:11:39,320 --> 00:11:42,080 Speaker 1: the white part of the eye and it can cause 233 00:11:42,200 --> 00:11:44,160 Speaker 1: eye redness and irritation and dry eyes. 234 00:11:44,160 --> 00:11:45,439 Speaker 3: So it doesn't sound very. 235 00:11:45,320 --> 00:11:49,160 Speaker 1: Nice and the exact cause is unknown, but it is 236 00:11:49,280 --> 00:11:52,800 Speaker 1: believed to be caused by exposure to sun, wind and dust. 237 00:11:53,080 --> 00:11:55,040 Speaker 1: It's also been linked to the use of tanning beds, 238 00:11:55,040 --> 00:11:59,880 Speaker 1: which is quite ironic considering that Sky has been criticized for. 239 00:11:59,880 --> 00:12:02,360 Speaker 3: U tanning beds in the past. Wow, that's scary. 240 00:12:02,600 --> 00:12:03,960 Speaker 1: Do I think this is just a sign of the 241 00:12:04,000 --> 00:12:07,360 Speaker 1: time though, in terms of everyone is now using TikTok 242 00:12:07,520 --> 00:12:09,560 Speaker 1: as a search engine, a bit like how people would 243 00:12:09,640 --> 00:12:12,800 Speaker 1: use doctor Google. Yeah, but I'm surprised in this case because, 244 00:12:12,800 --> 00:12:14,760 Speaker 1: as you said, Kate, not to victim blame, but this 245 00:12:14,920 --> 00:12:18,079 Speaker 1: TikTok account didn't look very legit. It does have thirty 246 00:12:18,160 --> 00:12:21,120 Speaker 1: nine thousand followers, and there is one video that has 247 00:12:21,280 --> 00:12:24,320 Speaker 1: over one point seven million views, but the majority of 248 00:12:24,400 --> 00:12:27,160 Speaker 1: the content is entire so I don't know how she 249 00:12:27,200 --> 00:12:30,960 Speaker 1: could understand the content. But when you're desperate for a solution, 250 00:12:31,120 --> 00:12:33,360 Speaker 1: she's been told by her specialist, really, there's nothing else 251 00:12:33,400 --> 00:12:35,199 Speaker 1: we can do for you, apart from if you want 252 00:12:35,240 --> 00:12:37,480 Speaker 1: to have surgery. You know, they've told her it's not 253 00:12:37,600 --> 00:12:39,640 Speaker 1: actually bad enough to have the surgery. 254 00:12:39,800 --> 00:12:41,040 Speaker 3: So surgery is. 255 00:12:41,000 --> 00:12:46,079 Speaker 1: Only recommended when it potentially could be a cancerous growth 256 00:12:46,120 --> 00:12:48,520 Speaker 1: and they're worried about that. But it sounds very full 257 00:12:48,559 --> 00:12:50,800 Speaker 1: on the surgery that you need to have, like the 258 00:12:50,840 --> 00:12:53,319 Speaker 1: growth is removed and it has to be replaced by 259 00:12:53,360 --> 00:12:55,559 Speaker 1: bits of eye. Like it just sounded so gross. But 260 00:12:55,640 --> 00:12:58,120 Speaker 1: The thing is, if something sounds too good to be true, 261 00:12:58,360 --> 00:13:00,679 Speaker 1: quite often it is. Because I tried to click on 262 00:13:00,720 --> 00:13:03,320 Speaker 1: the website to find out how much these eye drops cost, 263 00:13:03,400 --> 00:13:05,680 Speaker 1: but it took me to some weird link, and I 264 00:13:05,840 --> 00:13:07,360 Speaker 1: was worried that I was going to get a virus 265 00:13:07,400 --> 00:13:09,920 Speaker 1: on my phone. But then I found a video that 266 00:13:10,040 --> 00:13:12,640 Speaker 1: is converted into English, and it claimed that the eye 267 00:13:12,720 --> 00:13:15,600 Speaker 1: drops will cure the condition that Sky suffers from in 268 00:13:15,640 --> 00:13:19,120 Speaker 1: a matter of days without surgery. So that does seem 269 00:13:19,200 --> 00:13:22,560 Speaker 1: quite unbelievable. I just hope that whatever she's been putting 270 00:13:22,559 --> 00:13:25,880 Speaker 1: in her eyes is just a clear solution or something 271 00:13:26,000 --> 00:13:28,600 Speaker 1: that it's not actually hasn't made it worse. Yeah, that 272 00:13:28,640 --> 00:13:31,439 Speaker 1: it's just vizine or something. One of her followers did 273 00:13:31,520 --> 00:13:34,680 Speaker 1: ask her why she would purchase a medical product from Thailand, 274 00:13:34,960 --> 00:13:37,440 Speaker 1: and she replied, because it's making me sad and I 275 00:13:37,480 --> 00:13:39,240 Speaker 1: focus on it a lot, and I just want healthy 276 00:13:39,280 --> 00:13:41,719 Speaker 1: looking eyes. I was hopeful, loll but I kind of 277 00:13:41,760 --> 00:13:44,040 Speaker 1: thought it was a scam. But the eye drops actually came. 278 00:13:44,120 --> 00:13:46,200 Speaker 1: I was like, oh, maybe it's legit, But I've also 279 00:13:46,320 --> 00:13:48,920 Speaker 1: been using them for five months and no change. I 280 00:13:48,960 --> 00:13:52,120 Speaker 1: mean my eyes were less inflamed haha. But no change. 281 00:13:52,400 --> 00:13:56,400 Speaker 1: It's really sad that people prey on people's vulnerability, because 282 00:13:56,400 --> 00:13:59,840 Speaker 1: in this instance, she's obviously so desperate to fix this 283 00:14:00,040 --> 00:14:02,920 Speaker 1: condition that she's willing to try some random eye drops 284 00:14:02,960 --> 00:14:05,800 Speaker 1: that she already thinks possibly are a scam. Yeah, but 285 00:14:05,880 --> 00:14:07,920 Speaker 1: I thought she might have been more savvy after the 286 00:14:07,960 --> 00:14:11,439 Speaker 1: whole botched Thai breast implant issue, because she's been very 287 00:14:11,520 --> 00:14:13,840 Speaker 1: vocal about that around is. 288 00:14:13,840 --> 00:14:14,920 Speaker 3: It around ten years ago? 289 00:14:15,000 --> 00:14:15,200 Speaker 5: Now? 290 00:14:15,240 --> 00:14:18,360 Speaker 1: She did have her breast implants done in Thailand and 291 00:14:18,400 --> 00:14:20,680 Speaker 1: she has had so many medical issues off the back 292 00:14:20,720 --> 00:14:23,520 Speaker 1: of it and had to get them fixed in Australia. Well, 293 00:14:23,560 --> 00:14:25,640 Speaker 1: I think it's just a warning for everyone not to 294 00:14:25,680 --> 00:14:27,360 Speaker 1: buy any medicine off TikTok. 295 00:14:27,560 --> 00:14:27,840 Speaker 4: Yeah. 296 00:14:27,920 --> 00:14:30,600 Speaker 1: Well I am a little bit concerned because Sky did 297 00:14:30,640 --> 00:14:33,960 Speaker 1: put up another Q and a box asking if castor 298 00:14:34,040 --> 00:14:35,960 Speaker 1: oil helped with her eye condition. 299 00:14:37,080 --> 00:14:39,000 Speaker 3: Just don't put random shit in your eyes. 300 00:14:39,080 --> 00:14:41,880 Speaker 1: Yeah, I think she needs to go back to a specialist, Dollie. 301 00:14:41,880 --> 00:14:42,760 Speaker 3: I'm not the only one. 302 00:14:42,800 --> 00:14:45,440 Speaker 2: I feel like most families have certain items in their 303 00:14:45,440 --> 00:14:48,280 Speaker 2: household that they would like call them names that they're not. 304 00:14:49,440 --> 00:14:52,000 Speaker 1: Sarah's Day has admitted she didn't know the names of 305 00:14:52,040 --> 00:14:55,480 Speaker 1: some household items until she was in her twenties. The 306 00:14:55,520 --> 00:14:58,920 Speaker 1: fitness influencer confessed that her family made up new names 307 00:14:58,920 --> 00:15:02,240 Speaker 1: for everyday items, which led to confusion in her adult years. 308 00:15:02,920 --> 00:15:06,840 Speaker 2: Starting off strong with toasted sandwich, I didn't call it 309 00:15:06,840 --> 00:15:10,240 Speaker 2: a toasted sandwich. For the first twenty years of my life, 310 00:15:10,920 --> 00:15:13,440 Speaker 2: all my friends called them jaffles. I was like, what 311 00:15:13,520 --> 00:15:15,840 Speaker 2: the heck is jaffel? I thought they were talking about jaffers, 312 00:15:15,880 --> 00:15:19,680 Speaker 2: like those lollies, like the chocolate lollies. My family called 313 00:15:19,720 --> 00:15:23,840 Speaker 2: it brevels, like the brand of the sandwich press, like 314 00:15:23,920 --> 00:15:26,600 Speaker 2: I thought they were called brebels, and I would honestly 315 00:15:26,640 --> 00:15:29,280 Speaker 2: go to cafes and order brevels. 316 00:15:30,480 --> 00:15:33,680 Speaker 3: It's so funny because our family did the exact same thing. 317 00:15:33,760 --> 00:15:36,720 Speaker 1: We had so many made up names for just everyday 318 00:15:36,760 --> 00:15:39,880 Speaker 1: household things. And it wasn't until I was quite old 319 00:15:40,080 --> 00:15:41,840 Speaker 1: until Brandon paid me out and said, what. 320 00:15:41,800 --> 00:15:42,680 Speaker 3: Are you talking about? 321 00:15:42,760 --> 00:15:42,880 Speaker 5: Oh. 322 00:15:42,920 --> 00:15:45,280 Speaker 1: I couldn't believe when she said brevel because that's what 323 00:15:45,400 --> 00:15:48,520 Speaker 1: our family have always called toasties, and I've never heard 324 00:15:48,560 --> 00:15:52,160 Speaker 1: anyone else say it before. I find it funny that 325 00:15:52,240 --> 00:15:55,360 Speaker 1: there are so many different terms for toasty, like toasty 326 00:15:55,400 --> 00:15:58,200 Speaker 1: is such a simple way of explaining a toasted sandwich, 327 00:15:58,520 --> 00:16:00,320 Speaker 1: but it seems like everyone has grown up with a 328 00:16:00,320 --> 00:16:03,600 Speaker 1: different one, Like Rhese's family used to call them toasty toasties. 329 00:16:04,080 --> 00:16:05,840 Speaker 1: I know Dale and his friend's debate whether it's a 330 00:16:05,920 --> 00:16:09,960 Speaker 1: toasty roasty or a toasty pasty. Toasty roasty sounds delicious, 331 00:16:09,960 --> 00:16:11,520 Speaker 1: but I feel like it should have some other like 332 00:16:11,840 --> 00:16:13,040 Speaker 1: that doesn't just have cheese. 333 00:16:13,160 --> 00:16:14,600 Speaker 3: I feel like they would have potato a bit. 334 00:16:14,800 --> 00:16:17,960 Speaker 1: Yeah, that's because there's two different types of toasted sandwiches. 335 00:16:18,000 --> 00:16:21,600 Speaker 1: So there's toasties or jaffles. So jaffles are made in 336 00:16:21,680 --> 00:16:24,480 Speaker 1: a special jaffle maker and they have special grooves to 337 00:16:24,560 --> 00:16:26,720 Speaker 1: create a pattern on the bread, and there's a clamp 338 00:16:26,760 --> 00:16:29,360 Speaker 1: and it seals the edges. In a jaffle, you could 339 00:16:29,360 --> 00:16:32,280 Speaker 1: have things like can spaghetti because it's not going to 340 00:16:32,360 --> 00:16:35,080 Speaker 1: fall out the edges. But with a toasty, it's a 341 00:16:35,080 --> 00:16:36,680 Speaker 1: flat iron, so you can do it on a pan 342 00:16:36,840 --> 00:16:39,120 Speaker 1: or it's just a flat toasty is more of a 343 00:16:39,240 --> 00:16:44,960 Speaker 1: traditional basic sandwich. I prefer a toasty really wow. I 344 00:16:45,120 --> 00:16:48,200 Speaker 1: much prefer a jaffle. We grew up with jaffles. You 345 00:16:48,200 --> 00:16:51,560 Speaker 1: know what Dale makes Sometimes in the jaffle maker, he 346 00:16:51,720 --> 00:16:55,400 Speaker 1: will do two minute noodles with baked beans and cheese 347 00:16:55,520 --> 00:16:56,200 Speaker 1: well all together. 348 00:16:56,360 --> 00:16:58,800 Speaker 3: Yeah, that is disgusting. Do you want to argue for 349 00:16:58,840 --> 00:16:59,880 Speaker 3: the use of the word brevel. 350 00:17:00,000 --> 00:17:02,600 Speaker 1: I would like to know how many listeners also referred 351 00:17:02,680 --> 00:17:06,280 Speaker 1: to toasties as brebels growing up, because when Brebels came 352 00:17:06,280 --> 00:17:09,920 Speaker 1: out in nineteen seventy four, their whole marketing was around, 353 00:17:10,240 --> 00:17:11,919 Speaker 1: let's cool this a brevel Like. 354 00:17:11,960 --> 00:17:13,080 Speaker 3: It was great brand. 355 00:17:12,840 --> 00:17:15,760 Speaker 1: Awareness because they had ads saying this is a brevel, 356 00:17:15,840 --> 00:17:16,480 Speaker 1: this isn't. 357 00:17:16,240 --> 00:17:17,440 Speaker 3: A toasty or a jaffle. 358 00:17:17,680 --> 00:17:20,000 Speaker 1: Yeah, but as my husband said, it's not as if 359 00:17:20,040 --> 00:17:23,240 Speaker 1: you call toasties sunbeams, and I'm sure sun Beams also 360 00:17:23,400 --> 00:17:26,520 Speaker 1: have jaffle maker. It is a great marketing technique because 361 00:17:26,520 --> 00:17:29,440 Speaker 1: we're still talking about it, what thirty years on? God, 362 00:17:29,440 --> 00:17:31,320 Speaker 1: does anyone else feel like a toasty at the moment? 363 00:17:31,400 --> 00:17:31,600 Speaker 5: Yeah? 364 00:17:31,640 --> 00:17:34,520 Speaker 1: My go to one is baked beans, cheese and a 365 00:17:34,560 --> 00:17:36,880 Speaker 1: little bit of chili flakes. I haven't had baked beans 366 00:17:36,880 --> 00:17:38,439 Speaker 1: and a toasty for a while because I think it 367 00:17:38,520 --> 00:17:40,200 Speaker 1: just gets so messy and if I'm having to. 368 00:17:40,160 --> 00:17:40,680 Speaker 3: Clean it up. 369 00:17:41,119 --> 00:17:43,280 Speaker 1: I actually like putting a bit of veggie mite in 370 00:17:43,320 --> 00:17:45,520 Speaker 1: my toasties with the cheese. It's like a bit of 371 00:17:45,520 --> 00:17:46,240 Speaker 1: a cheesey mite. 372 00:17:46,280 --> 00:17:47,360 Speaker 3: Well that's the other thing. 373 00:17:47,400 --> 00:17:49,679 Speaker 1: How the hell are you meant to clean the jaffle 374 00:17:49,760 --> 00:17:52,879 Speaker 1: pan oh or your brebel? You never do like And 375 00:17:52,920 --> 00:17:54,600 Speaker 1: I think that's why it tastes so good, because it 376 00:17:54,640 --> 00:17:58,159 Speaker 1: has years and years of coated butter in there and 377 00:17:58,200 --> 00:18:00,000 Speaker 1: you just wipe it out with a piece of paper towel. 378 00:18:00,400 --> 00:18:02,919 Speaker 1: We actually have Reese's grandparents old one and it's like 379 00:18:02,960 --> 00:18:06,360 Speaker 1: the one Dad and Mum have antra flavor so good. Yeah, 380 00:18:06,400 --> 00:18:08,439 Speaker 1: fifty years of flavor on that one. Now. One of 381 00:18:08,480 --> 00:18:11,760 Speaker 1: the other names that Sarah wasn't sure of until she 382 00:18:11,840 --> 00:18:14,560 Speaker 1: was in her twenties was a TV remote, So she 383 00:18:14,680 --> 00:18:16,680 Speaker 1: used to call it the Zappa, and she said it 384 00:18:16,760 --> 00:18:20,080 Speaker 1: wasn't until one of Sarah's friends came over and Sarah said, 385 00:18:20,080 --> 00:18:22,480 Speaker 1: could you pass me the Zappa? And a friend was like, 386 00:18:22,640 --> 00:18:25,399 Speaker 1: what on earth are you talking about? She realized, I 387 00:18:25,440 --> 00:18:29,520 Speaker 1: haven't heard of zappa before. I've heard of clicker, the flicker. 388 00:18:30,000 --> 00:18:31,920 Speaker 1: I mean we just called it the remote at home 389 00:18:33,200 --> 00:18:35,440 Speaker 1: or someone wrote in saying they also called it buttons. 390 00:18:35,480 --> 00:18:37,840 Speaker 3: Growing up buttons is kind of cute. Get the buttons. 391 00:18:38,119 --> 00:18:41,040 Speaker 3: That's actually very cute, doesn't it sound so? Kath and Kim. 392 00:18:41,080 --> 00:18:43,640 Speaker 3: I can imagine them being like, yeah, hand over the zappa. 393 00:18:43,760 --> 00:18:45,680 Speaker 1: I feel like our family made up so many of these. 394 00:18:45,720 --> 00:18:48,119 Speaker 1: The ones that I could think of was Curry in 395 00:18:48,119 --> 00:18:51,280 Speaker 1: a Hurry. So it wasn't until I was twenty four 396 00:18:51,680 --> 00:18:55,760 Speaker 1: that I realized that Curry was just Curry twenty four, Yes, 397 00:18:56,040 --> 00:18:58,119 Speaker 1: because I mentioned it to a boyfriend and he's like, 398 00:18:58,160 --> 00:19:00,600 Speaker 1: what are you talking about when eighteen? 399 00:19:00,960 --> 00:19:03,000 Speaker 3: No, I was twenty four, that's really so. 400 00:19:03,280 --> 00:19:07,280 Speaker 1: Another one is Taja, So that is the nickname for Target. 401 00:19:07,920 --> 00:19:10,159 Speaker 1: Our parents would always say I'm going to Taja, and 402 00:19:10,160 --> 00:19:12,560 Speaker 1: I always thought it was a different store. Taja does 403 00:19:12,600 --> 00:19:14,280 Speaker 1: sound a lot fancier. I think that's one that they 404 00:19:14,280 --> 00:19:17,760 Speaker 1: probably embraced themselves. Another one that we get paid out 405 00:19:17,800 --> 00:19:21,520 Speaker 1: a lot about is sleepy man. So apparently that's just 406 00:19:21,560 --> 00:19:23,960 Speaker 1: called sleep that that stuff that's in your eye after 407 00:19:24,000 --> 00:19:25,960 Speaker 1: you get asleep. But my mum used to be like, oh, 408 00:19:25,960 --> 00:19:27,159 Speaker 1: you've got a sleepy. 409 00:19:26,800 --> 00:19:29,320 Speaker 3: Man in your eye. She also, I don't know if 410 00:19:29,359 --> 00:19:30,359 Speaker 3: this is on the same. 411 00:19:30,200 --> 00:19:32,800 Speaker 1: Page, but when we were little, she also used to 412 00:19:32,840 --> 00:19:34,879 Speaker 1: tell us that if we didn't come inside when it 413 00:19:34,920 --> 00:19:37,200 Speaker 1: was cold, that Jack Frost would get us. 414 00:19:38,680 --> 00:19:40,639 Speaker 3: I'd pass that on to friends and stuff, and they're like, 415 00:19:40,720 --> 00:19:42,640 Speaker 3: what the hell is that? It's a character in a book, 416 00:19:42,680 --> 00:19:44,080 Speaker 3: isn't it, Jack Frost? I think it is. 417 00:19:44,880 --> 00:19:47,040 Speaker 1: It makes me excited to think of all of the 418 00:19:47,080 --> 00:19:48,919 Speaker 1: stupid things that Kate, we're going to be able to 419 00:19:48,920 --> 00:19:49,920 Speaker 1: tell your baby just. 420 00:19:49,880 --> 00:19:53,199 Speaker 3: Like make up. Yeah, we'll have to completely mess with him. 421 00:19:53,280 --> 00:19:55,640 Speaker 1: So it's not until he gets a girlfriend who's like, what, 422 00:19:56,040 --> 00:19:58,320 Speaker 1: let's put a threat in the Facebook group and people 423 00:19:58,320 --> 00:20:00,480 Speaker 1: can share some funny ones in there and that maybe 424 00:20:00,520 --> 00:20:01,520 Speaker 1: we can implement those. 425 00:20:02,200 --> 00:20:04,800 Speaker 3: We've never gotten so many complaints every two minutes? Where's 426 00:20:04,840 --> 00:20:06,320 Speaker 3: the top of this muffet? Who ain't the. 427 00:20:06,240 --> 00:20:06,639 Speaker 2: Rest of it? 428 00:20:07,320 --> 00:20:10,840 Speaker 1: Melbourne cafe owners have been forced to apologize after podcaster 429 00:20:10,920 --> 00:20:14,560 Speaker 1: Peter Williams slam their venue for secretly charging him one 430 00:20:14,680 --> 00:20:16,800 Speaker 1: dollar to have his muffin heated. 431 00:20:17,359 --> 00:20:19,679 Speaker 3: I just got the quote from me and girls in 432 00:20:19,720 --> 00:20:22,200 Speaker 3: my head. Would you like someone saying to butter your muffin? 433 00:20:22,880 --> 00:20:23,200 Speaker 1: Yeah? 434 00:20:23,400 --> 00:20:23,600 Speaker 5: Well. 435 00:20:23,600 --> 00:20:26,560 Speaker 1: In a post which has recently gone viral, Peter, who 436 00:20:26,640 --> 00:20:30,080 Speaker 1: is also a motivational speaker, explained that he recently dined 437 00:20:30,119 --> 00:20:33,040 Speaker 1: at Leaf and Vine at Ringwood in Melbourne's East when 438 00:20:33,080 --> 00:20:35,679 Speaker 1: he was charged one dollar to heat up his seven 439 00:20:35,800 --> 00:20:38,280 Speaker 1: dollar raspberry and white chocolate muffin. 440 00:20:38,600 --> 00:20:38,840 Speaker 3: Now. 441 00:20:38,880 --> 00:20:41,440 Speaker 1: He alleged that the charge was added to his bill 442 00:20:41,720 --> 00:20:44,840 Speaker 1: without his knowledge, and he told his twenty six thousand 443 00:20:44,840 --> 00:20:48,480 Speaker 1: followers on Facebook that left a real bitter taste in 444 00:20:48,560 --> 00:20:49,119 Speaker 1: his mouth. 445 00:20:49,440 --> 00:20:50,080 Speaker 3: He wrote, I. 446 00:20:50,080 --> 00:20:53,119 Speaker 1: Was having a fantastic time all until that very moment 447 00:20:53,320 --> 00:20:55,840 Speaker 1: that I got the receipt. I wasn't in a space 448 00:20:55,960 --> 00:20:58,879 Speaker 1: or position to argue for it. Always make sure you 449 00:20:58,920 --> 00:21:01,840 Speaker 1: are checking. We have to lift the standard here. I 450 00:21:01,880 --> 00:21:04,200 Speaker 1: feel for him because this happened to me the other 451 00:21:04,320 --> 00:21:06,920 Speaker 1: day at a venue I won't name, but I got 452 00:21:06,920 --> 00:21:09,560 Speaker 1: a hot chocolate and I wanted to get it in 453 00:21:09,600 --> 00:21:11,960 Speaker 1: a paper cup because I was getting the absolute ick. 454 00:21:12,040 --> 00:21:14,960 Speaker 1: This place usually serves them in a mug, and they 455 00:21:14,960 --> 00:21:17,760 Speaker 1: poured chocolate all around the edge and it's absolutely delicious. 456 00:21:18,119 --> 00:21:19,720 Speaker 1: But when I was sitting in the cafe, I could 457 00:21:19,720 --> 00:21:22,800 Speaker 1: see everyone else like licking it the cup, and I 458 00:21:22,840 --> 00:21:24,920 Speaker 1: was like, oh, how clean really is that? 459 00:21:25,560 --> 00:21:28,080 Speaker 3: And then they they charged me. I think it was. 460 00:21:28,119 --> 00:21:31,400 Speaker 1: Nine dollars fifty for hot chocolate in a takeaway cup, 461 00:21:31,880 --> 00:21:32,840 Speaker 1: and rageous yeah. 462 00:21:32,840 --> 00:21:34,560 Speaker 3: And I went to pay and I must have given the. 463 00:21:34,480 --> 00:21:36,600 Speaker 1: Girl a weird look and she's like, oh, sorry, yeah, 464 00:21:36,640 --> 00:21:39,560 Speaker 1: it's a bit more on a takeaway cup, and I'm thinking, why, Yeah, 465 00:21:39,560 --> 00:21:40,040 Speaker 1: you don't. 466 00:21:39,840 --> 00:21:41,720 Speaker 3: Have to clean it. To be fair, it was a 467 00:21:41,960 --> 00:21:44,760 Speaker 3: monstrous cup. Yeah, I mean it was delicious. And I 468 00:21:44,760 --> 00:21:45,480 Speaker 3: think that this. 469 00:21:45,400 --> 00:21:47,919 Speaker 1: Is why this post went viral because so many people 470 00:21:47,960 --> 00:21:49,960 Speaker 1: could relate to it because at the moment, the cost 471 00:21:50,040 --> 00:21:53,919 Speaker 1: of living is so astronomically high and a lot of 472 00:21:54,000 --> 00:21:57,440 Speaker 1: businesses are taking advantage of customers by adding in little 473 00:21:57,480 --> 00:22:00,400 Speaker 1: surcharges that don't need to be there. I don't think 474 00:22:00,400 --> 00:22:03,719 Speaker 1: that it's small businesses that are screwing people over because 475 00:22:04,080 --> 00:22:06,840 Speaker 1: they're having to also compete with the cost of living, 476 00:22:07,320 --> 00:22:10,320 Speaker 1: and they're having to pay staff wages, which usually at 477 00:22:10,320 --> 00:22:14,320 Speaker 1: a cafe is the bulk of your bill, so normally 478 00:22:14,520 --> 00:22:16,840 Speaker 1: they're having to charge a lot for coffees to make 479 00:22:16,920 --> 00:22:18,920 Speaker 1: up for the fact that they're having to pay staff 480 00:22:19,000 --> 00:22:21,040 Speaker 1: so much. Yeah, I totally understand that it would be 481 00:22:21,080 --> 00:22:23,119 Speaker 1: such a difficult time to have a small business, but 482 00:22:23,160 --> 00:22:26,640 Speaker 1: I also think that in this circumstance, it was one 483 00:22:26,640 --> 00:22:27,160 Speaker 1: of those. 484 00:22:27,000 --> 00:22:29,200 Speaker 3: Sneaky little charges that didn't have to happen. 485 00:22:29,240 --> 00:22:32,639 Speaker 1: Because we also have to remember the people are struggling 486 00:22:32,720 --> 00:22:34,960 Speaker 1: so much at the moment and I think they're going 487 00:22:35,000 --> 00:22:36,560 Speaker 1: out for a treat of having a muffin. 488 00:22:36,840 --> 00:22:39,640 Speaker 3: I mean eight dollars in total. To be certain, I. 489 00:22:39,560 --> 00:22:41,960 Speaker 1: Assume that the owner probably thought, look, if you're paying 490 00:22:42,000 --> 00:22:44,560 Speaker 1: seven dollars for a muff and you're probably not struggling 491 00:22:44,600 --> 00:22:46,640 Speaker 1: that much, does it? This not just feel very twenty 492 00:22:46,720 --> 00:22:49,400 Speaker 1: twelve though, that this post went viral on Facebook because 493 00:22:49,400 --> 00:22:52,160 Speaker 1: I feel like the core demographic of Facebook is Gen 494 00:22:52,320 --> 00:22:55,080 Speaker 1: x's and baby boomers, and they would have been livid 495 00:22:55,119 --> 00:22:57,560 Speaker 1: about this. They hate any extra charge and they will 496 00:22:57,640 --> 00:22:59,640 Speaker 1: quibble over it, even though they're probably the ones who 497 00:22:59,640 --> 00:22:59,960 Speaker 1: can afall. 498 00:23:00,359 --> 00:23:01,679 Speaker 3: It just comes down to communication. 499 00:23:01,880 --> 00:23:03,760 Speaker 1: So if the person had said, hey, that's an extra 500 00:23:03,800 --> 00:23:06,840 Speaker 1: charge of a dollar, and then given the guy the 501 00:23:06,880 --> 00:23:08,600 Speaker 1: option to say, no, I don't want to pay an 502 00:23:08,600 --> 00:23:12,159 Speaker 1: extra dollar. Well, on Wednesday, the cafe owners Beck and 503 00:23:12,200 --> 00:23:15,919 Speaker 1: Pete Murray Pete Murray, yes it's not the Pete Mumray. Well, 504 00:23:16,040 --> 00:23:18,679 Speaker 1: they made an appearance on Channel nine's A Current Affair 505 00:23:19,040 --> 00:23:23,800 Speaker 1: defending their store from the hate and negative comments. They said, yeah, 506 00:23:23,840 --> 00:23:26,960 Speaker 1: so this was the perfect A Current Affair story because 507 00:23:27,000 --> 00:23:30,200 Speaker 1: they live for petty disputes like this. Now. Beck and 508 00:23:30,280 --> 00:23:33,080 Speaker 1: Pete told the program that the charge was a mistake. 509 00:23:33,440 --> 00:23:35,639 Speaker 1: Beck said, it was a mistake by someone who was 510 00:23:35,680 --> 00:23:38,280 Speaker 1: in training. We don't charge to heat up a muffin. 511 00:23:38,520 --> 00:23:41,400 Speaker 1: We never will and never had. They then might want 512 00:23:41,440 --> 00:23:44,040 Speaker 1: to explain that the error was apparently due to a 513 00:23:44,119 --> 00:23:48,960 Speaker 1: new employee getting confused over the stores two thousand plus buttons. 514 00:23:49,640 --> 00:23:53,040 Speaker 1: I'm sorry, I'm calling bullshit here as someone who has 515 00:23:53,119 --> 00:23:55,920 Speaker 1: been a very hopeless waiter in the past, and there 516 00:23:55,960 --> 00:23:57,959 Speaker 1: is no way that I would have been able to 517 00:23:58,400 --> 00:24:02,600 Speaker 1: accidentally stumble over to find the exact button that specifically 518 00:24:02,680 --> 00:24:04,120 Speaker 1: charge patrons specially. 519 00:24:04,480 --> 00:24:06,840 Speaker 3: I know what I think it is. I think it 520 00:24:06,880 --> 00:24:08,400 Speaker 3: was a dickhead charge. 521 00:24:08,440 --> 00:24:10,360 Speaker 1: You know, when someone's rude to you at a restaurant 522 00:24:10,400 --> 00:24:12,800 Speaker 1: and there's probably that button where you're like, I'm gonna 523 00:24:12,840 --> 00:24:15,120 Speaker 1: charge you a little bit extra because you were rude 524 00:24:15,119 --> 00:24:17,399 Speaker 1: to I think that's a bit harsh for this poor guy. 525 00:24:17,800 --> 00:24:21,320 Speaker 1: I actually think that when you're a new employee, you're 526 00:24:21,320 --> 00:24:24,720 Speaker 1: a real stickler for the rules, and they were probably told, yes, 527 00:24:24,800 --> 00:24:27,480 Speaker 1: you have to make sure you put these extra charges on, 528 00:24:27,880 --> 00:24:30,240 Speaker 1: and now they're playing dumb and saying, oh no, it 529 00:24:30,240 --> 00:24:31,960 Speaker 1: was an accident, as you said, So, I remember we 530 00:24:32,040 --> 00:24:33,639 Speaker 1: used to work at Baker's Delight, and there was a 531 00:24:33,640 --> 00:24:37,200 Speaker 1: button for every single product. I used to get so flustered. 532 00:24:37,480 --> 00:24:40,840 Speaker 1: I have noticed at Zambreros that they do charge you 533 00:24:40,920 --> 00:24:44,320 Speaker 1: for extra stuff too, but I think it depends on 534 00:24:44,359 --> 00:24:47,080 Speaker 1: how nice you are, because I'm someone, Yeah, I'm someone 535 00:24:47,119 --> 00:24:50,000 Speaker 1: who orders extra sauce, and sometimes I'll get charged, and 536 00:24:50,000 --> 00:24:51,800 Speaker 1: sometimes I would know. I'm not saying this guy's a 537 00:24:51,840 --> 00:24:55,640 Speaker 1: dickheady sounds really nice, but I'm saying sometimes there are 538 00:24:55,720 --> 00:24:59,600 Speaker 1: instances where cafes will charge you extra, maybe if you 539 00:24:59,640 --> 00:25:01,120 Speaker 1: didn't is nicely, or if they. 540 00:25:01,040 --> 00:25:02,320 Speaker 3: Don't know if it's not fair. 541 00:25:02,400 --> 00:25:04,679 Speaker 1: I actually think it seems like it's been a direct 542 00:25:04,720 --> 00:25:07,760 Speaker 1: instruction from someone high up that okay, when someone orders 543 00:25:07,760 --> 00:25:09,960 Speaker 1: a muffin, here's a little extra if they asked for 544 00:25:10,040 --> 00:25:11,160 Speaker 1: this to be heated up. 545 00:25:11,440 --> 00:25:14,760 Speaker 3: I also question why are there two hundred plus buttons. 546 00:25:14,760 --> 00:25:17,480 Speaker 3: They must have a pretty extensive menu. But you asked 547 00:25:17,480 --> 00:25:18,080 Speaker 3: that question. 548 00:25:18,200 --> 00:25:20,159 Speaker 1: Yeah, every time we go out with friends. Most of 549 00:25:20,200 --> 00:25:23,679 Speaker 1: our friends have dietary requirements, or you want something particular 550 00:25:23,760 --> 00:25:25,679 Speaker 1: removed from a you type. 551 00:25:25,440 --> 00:25:27,280 Speaker 3: That in that's not a special button. 552 00:25:27,000 --> 00:25:30,560 Speaker 1: No, yeah, But also with all the different milk variations 553 00:25:30,640 --> 00:25:33,639 Speaker 1: these days, and people are very picky. I mean, I 554 00:25:33,760 --> 00:25:36,240 Speaker 1: actually probably would pay a dollar to have a muffin 555 00:25:36,280 --> 00:25:39,280 Speaker 1: heat it up, because there's nothing worse than a stale muffin. 556 00:25:39,280 --> 00:25:40,800 Speaker 3: I mean, we were at a cafe the other day. 557 00:25:41,240 --> 00:25:44,399 Speaker 1: We ordered savory muffins and it could have been hotter. 558 00:25:44,640 --> 00:25:47,200 Speaker 1: It actually ruined the overall. It's kind of like I've 559 00:25:47,200 --> 00:25:49,440 Speaker 1: got into a bad habit of getting cheesy mitees girls 560 00:25:49,440 --> 00:25:52,000 Speaker 1: from Baker's Delight, and one time the girl. 561 00:25:51,840 --> 00:25:53,560 Speaker 3: Offered to heat it up. Oh that was a lead. 562 00:25:53,600 --> 00:25:54,200 Speaker 3: I was there with. 563 00:25:54,240 --> 00:25:56,280 Speaker 1: You don't believe I was charged for it and now 564 00:25:56,520 --> 00:25:59,359 Speaker 1: I just can't have it cold. Anyway, back to this story, 565 00:25:59,440 --> 00:26:03,000 Speaker 1: Beck did continue saying those two hundred items don't always 566 00:26:03,119 --> 00:26:06,000 Speaker 1: work to plan. In this instance, this one had a 567 00:26:06,040 --> 00:26:08,879 Speaker 1: surcharge attached to it, but it shouldn't have. The couple 568 00:26:09,000 --> 00:26:11,600 Speaker 1: also said that they would have given Peter a refund 569 00:26:11,600 --> 00:26:13,960 Speaker 1: if he asked for one, and wish he wouldn't have 570 00:26:14,040 --> 00:26:17,600 Speaker 1: named and shamed them online. I am sorry again. I 571 00:26:17,600 --> 00:26:19,879 Speaker 1: am on Peter's side here. Why is it up to 572 00:26:19,920 --> 00:26:22,480 Speaker 1: Peter to scrutinize every receipt that he gets. You don't 573 00:26:22,520 --> 00:26:25,280 Speaker 1: expect people to be sneaky and adding extra child, so 574 00:26:25,359 --> 00:26:27,520 Speaker 1: like this, when it's only a dollar, it is a 575 00:26:27,520 --> 00:26:30,800 Speaker 1: bit embarrassing to say something. Because again, when I got 576 00:26:30,880 --> 00:26:33,760 Speaker 1: charged nine to fifty for my hot chocolate, inside I 577 00:26:33,880 --> 00:26:34,240 Speaker 1: was dying. 578 00:26:34,280 --> 00:26:35,440 Speaker 3: I was like, this is ridiculous. 579 00:26:35,440 --> 00:26:37,280 Speaker 1: I would never pay nine to fifty or choose to 580 00:26:37,320 --> 00:26:40,120 Speaker 1: pay that amount for a hot chocolate. I felt ripped off, 581 00:26:40,320 --> 00:26:42,800 Speaker 1: but I just said, yep, cool whatever, got on with it. 582 00:26:42,880 --> 00:26:46,919 Speaker 1: Like I suppose it's funny because he has gone the 583 00:26:47,000 --> 00:26:49,679 Speaker 1: extra step to name and change them online. But I 584 00:26:49,680 --> 00:26:53,480 Speaker 1: think there's a difference between saying gosh's anyone else outraged 585 00:26:53,520 --> 00:26:57,080 Speaker 1: by this on social media to actually saying something in person. Well, 586 00:26:57,119 --> 00:26:59,800 Speaker 1: the cafe owners, they really did use the current of 587 00:26:59,800 --> 00:27:02,880 Speaker 1: fee story as an opportunity to blame Peter. So they 588 00:27:02,920 --> 00:27:06,320 Speaker 1: said it's unfortunate that when I contacted Peter, he took 589 00:27:06,400 --> 00:27:09,040 Speaker 1: six hours to reply to me. After watching the plethora 590 00:27:09,160 --> 00:27:12,680 Speaker 1: of a snowstorm of comments on social media damning us. Now, 591 00:27:12,720 --> 00:27:15,720 Speaker 1: Peter declined to speak to a Current Affair and claim 592 00:27:15,800 --> 00:27:19,760 Speaker 1: the coverage of the story was heavily edited, leading him 593 00:27:19,800 --> 00:27:23,320 Speaker 1: to release a four page statement that reputed many of 594 00:27:23,359 --> 00:27:25,760 Speaker 1: their claims. So you just love how much time has 595 00:27:25,800 --> 00:27:29,280 Speaker 1: been wasted over this dollar search uge. So he explained 596 00:27:29,280 --> 00:27:32,080 Speaker 1: that he had spoken to the owners privately and they 597 00:27:32,160 --> 00:27:35,600 Speaker 1: apologized over the extra charge and explained that they received 598 00:27:35,640 --> 00:27:39,159 Speaker 1: significant backlash because of the post, so he agreed to 599 00:27:39,200 --> 00:27:41,600 Speaker 1: remove the post because it was not his intention to 600 00:27:41,640 --> 00:27:46,000 Speaker 1: call out the business specifically and because they apologized the Dutch. 601 00:27:46,560 --> 00:27:49,280 Speaker 1: He then explained that he refrained from talking to the 602 00:27:49,320 --> 00:27:52,040 Speaker 1: media because he felt like the matter had been resolved. 603 00:27:52,280 --> 00:27:54,840 Speaker 1: He then wanted to explain why he went to social 604 00:27:54,920 --> 00:27:58,200 Speaker 1: media instead of approaching the cafe to sort out the issue. 605 00:27:58,280 --> 00:28:00,560 Speaker 1: He said he was disappointed when he saw the charge, 606 00:28:00,640 --> 00:28:03,520 Speaker 1: but had already left the cafe and was traveling into State. 607 00:28:03,600 --> 00:28:05,639 Speaker 1: He wrote, to be honest, I did not believe it 608 00:28:05,720 --> 00:28:10,520 Speaker 1: was an error, system, trainee or otherwise. The charge was specific, purposeful, 609 00:28:10,600 --> 00:28:13,639 Speaker 1: and perfectly aligned with their actions, no different to the 610 00:28:13,720 --> 00:28:15,800 Speaker 1: charges of alm and milk and mug charges on the 611 00:28:15,800 --> 00:28:18,560 Speaker 1: previous receipts from the cafe. If the charge was for 612 00:28:18,600 --> 00:28:20,960 Speaker 1: something completely random or a double up that I thought 613 00:28:21,000 --> 00:28:23,240 Speaker 1: was a genuine error, of course I would have taken 614 00:28:23,280 --> 00:28:25,480 Speaker 1: it to them or more than likely not bothered with 615 00:28:25,560 --> 00:28:27,920 Speaker 1: any action at all. I felt the charge and more 616 00:28:27,960 --> 00:28:30,800 Speaker 1: importantly not being told about the charge was wrong, so 617 00:28:30,880 --> 00:28:31,560 Speaker 1: I called it out. 618 00:28:31,880 --> 00:28:33,480 Speaker 3: I agree with everything he said. 619 00:28:33,480 --> 00:28:35,639 Speaker 1: I think the mistake was he maybe just shouldn't have 620 00:28:35,720 --> 00:28:38,600 Speaker 1: named the cafe. Yeah, but I think he's within his 621 00:28:38,800 --> 00:28:41,680 Speaker 1: right to do so because he's warning people if you 622 00:28:41,720 --> 00:28:44,040 Speaker 1: go to that cafe, be careful, you might get. 623 00:28:43,880 --> 00:28:44,840 Speaker 3: Some extra charges. 624 00:28:44,920 --> 00:28:46,520 Speaker 1: I don't think you should have named and shamed them, 625 00:28:46,560 --> 00:28:47,840 Speaker 1: because at the end of the day, it is a 626 00:28:47,880 --> 00:28:50,680 Speaker 1: small business. Everyone is struggling. I think it is just 627 00:28:50,720 --> 00:28:53,960 Speaker 1: an interesting conversation to have about how we feel about 628 00:28:54,000 --> 00:28:56,480 Speaker 1: these additional charges and whether we think that they're fair, 629 00:28:56,840 --> 00:28:59,840 Speaker 1: and how they should be communicated, because that should be 630 00:29:00,440 --> 00:29:03,760 Speaker 1: on a menu. I also don't think he thought that 631 00:29:03,760 --> 00:29:06,600 Speaker 1: it would get the attention that it did as well. Yeah, well, 632 00:29:06,640 --> 00:29:09,320 Speaker 1: I mean he also has taken a pretty big swipe 633 00:29:09,360 --> 00:29:11,360 Speaker 1: at a current affair. He said that it's important to 634 00:29:11,400 --> 00:29:14,160 Speaker 1: note that a current Affair put his face and business 635 00:29:14,200 --> 00:29:16,480 Speaker 1: on screen without permission and at a post that he 636 00:29:16,560 --> 00:29:19,080 Speaker 1: had taken down, and he said he'd been made out 637 00:29:19,120 --> 00:29:20,000 Speaker 1: to be the bad. 638 00:29:19,800 --> 00:29:23,200 Speaker 3: Guy for calling something out that affects everyone. 639 00:29:22,880 --> 00:29:25,959 Speaker 1: And that's a prime example of sometimes why you should 640 00:29:26,000 --> 00:29:28,320 Speaker 1: talk to the media. We often tell our clients that 641 00:29:28,320 --> 00:29:30,960 Speaker 1: that sometimes it's better to be giving your opinion in 642 00:29:31,000 --> 00:29:33,880 Speaker 1: a story as opposed to them just taking grabs. 643 00:29:33,520 --> 00:29:34,200 Speaker 3: Off the internet. 644 00:29:34,400 --> 00:29:36,600 Speaker 1: Yeah, you've got to be proactive in sharing your side 645 00:29:36,600 --> 00:29:38,280 Speaker 1: of the story because, as we said, this is a 646 00:29:38,320 --> 00:29:40,280 Speaker 1: perfect current affair style story. 647 00:29:40,560 --> 00:29:41,920 Speaker 3: So they needed both. 648 00:29:41,680 --> 00:29:44,680 Speaker 1: Parties to speak, and in most instances they probably would 649 00:29:44,680 --> 00:29:47,640 Speaker 1: have been on the customers side because their audience would 650 00:29:47,680 --> 00:29:51,000 Speaker 1: have heavily related to being stung. But because he didn't speak, 651 00:29:51,040 --> 00:29:53,120 Speaker 1: they thought, fuck this guy. We're gonna make him the 652 00:29:53,160 --> 00:29:56,520 Speaker 1: bad They didn't even necessarily think fuck this guy. But 653 00:29:56,600 --> 00:30:00,480 Speaker 1: if you're giving all of this airtime to the rest owner, 654 00:30:00,520 --> 00:30:02,080 Speaker 1: they're going to be able to have more time to 655 00:30:02,120 --> 00:30:04,280 Speaker 1: get their point across. See, I actually thought they would 656 00:30:04,280 --> 00:30:06,920 Speaker 1: have thought fuck this guy because from someone who's worked amy, 657 00:30:07,040 --> 00:30:10,280 Speaker 1: we both worked at Today Tonight, it's very frustrating when 658 00:30:10,360 --> 00:30:14,640 Speaker 1: someone does refuse to speak, and in this situation, with 659 00:30:14,680 --> 00:30:17,720 Speaker 1: a current affair style story, it's a bit more opinion, 660 00:30:17,920 --> 00:30:20,000 Speaker 1: like you can actually more make it a bit more 661 00:30:20,000 --> 00:30:22,080 Speaker 1: biased than a straight news story. Yeah, but we've been 662 00:30:22,120 --> 00:30:26,400 Speaker 1: approached before by different news outlets to commentate on different issues, 663 00:30:27,120 --> 00:30:30,960 Speaker 1: and if you're busy, sometimes you're like, oh, I don't 664 00:30:31,000 --> 00:30:33,200 Speaker 1: really have the time to do it, and you might 665 00:30:33,240 --> 00:30:35,480 Speaker 1: not want to put your face to a story where 666 00:30:35,480 --> 00:30:38,440 Speaker 1: you're squbbling over a dollar. But I can totally understand 667 00:30:38,440 --> 00:30:40,080 Speaker 1: why he didn't want to talk to a current affair 668 00:30:40,120 --> 00:30:43,800 Speaker 1: because I think he was shocked how much attention this 669 00:30:43,840 --> 00:30:46,280 Speaker 1: post actually got and maybe thought by not talking it 670 00:30:46,280 --> 00:30:49,160 Speaker 1: would shut it down. Well, I think that's where we're 671 00:30:49,160 --> 00:30:50,840 Speaker 1: going to leave things today, because I feel like everyone 672 00:30:50,880 --> 00:30:52,360 Speaker 1: is extremely hungry after. 673 00:30:52,160 --> 00:30:54,720 Speaker 3: All of these foods must and a toasty Yes. 674 00:30:55,080 --> 00:30:58,000 Speaker 1: This podcast was recorded on the traditional land of the 675 00:30:58,000 --> 00:31:00,760 Speaker 1: Ganna people of the Adelaide Planes. We pay respect to 676 00:31:00,760 --> 00:31:03,960 Speaker 1: elders past and present, and don't forget to follow Outspoken 677 00:31:04,080 --> 00:31:07,760 Speaker 1: on Instagram at Outspoken Underscore The Underscored Podcast. You can 678 00:31:07,840 --> 00:31:10,680 Speaker 1: also follow Kate, Sophie and I on Instagram. It's just 679 00:31:10,720 --> 00:31:13,320 Speaker 1: our name. Sophie has an underscore between her name and 680 00:31:13,360 --> 00:31:15,240 Speaker 1: if you do want to hear more content from us, 681 00:31:15,280 --> 00:31:19,520 Speaker 1: we do drop a subscriber episode every Thursday with bonus content. 682 00:31:19,880 --> 00:31:21,800 Speaker 1: All the details to sign up at in our show 683 00:31:21,840 --> 00:31:22,120 Speaker 1: notes