1 00:00:00,040 --> 00:00:02,040 Speaker 1: So we know that primary health was a big winner 2 00:00:02,160 --> 00:00:04,880 Speaker 1: in the federal budget with a raft of measures announced 3 00:00:04,920 --> 00:00:08,080 Speaker 1: to make it easier and cheaper to see a doctor. Well, 4 00:00:08,080 --> 00:00:10,840 Speaker 1: that's certainly the aim and the hope. The bulk billing 5 00:00:10,880 --> 00:00:15,840 Speaker 1: incentive has been tripled for GPS with three billion dollars 6 00:00:15,880 --> 00:00:20,439 Speaker 1: injected into Medicare. The Palmerston GP Superclinic, Robin Karl, she 7 00:00:20,680 --> 00:00:23,160 Speaker 1: is going to join us in just a moment's time 8 00:00:23,239 --> 00:00:26,320 Speaker 1: to tell us how this break well, you know how 9 00:00:27,160 --> 00:00:30,280 Speaker 1: this change, i should say, is going to make a difference, 10 00:00:30,320 --> 00:00:32,519 Speaker 1: and joining me on the line right now. It is 11 00:00:32,560 --> 00:00:36,120 Speaker 1: the Palmeston GP Superclinics CEO, Robin Carl. 12 00:00:36,200 --> 00:00:39,239 Speaker 2: Good morning, Robin, Good morning Katie. 13 00:00:39,440 --> 00:00:42,400 Speaker 1: Robin. What was your reaction to the federal budget announcement. 14 00:00:44,320 --> 00:00:47,640 Speaker 2: Well, I think the first reaction was it's about time 15 00:00:47,960 --> 00:00:51,440 Speaker 2: there's been some increases to Medicare that were more realistic 16 00:00:51,479 --> 00:00:55,120 Speaker 2: and more reflective of the actual cost of delivering services. 17 00:00:55,560 --> 00:01:00,040 Speaker 2: So that initial announcement where the bulk billing benefits for 18 00:01:00,600 --> 00:01:04,680 Speaker 2: those people that Medicare really is intended to assist, so 19 00:01:05,280 --> 00:01:09,320 Speaker 2: kids and people on concession cards and low income earners, 20 00:01:09,600 --> 00:01:13,039 Speaker 2: that's fantastic. I think there's a few other things in 21 00:01:13,120 --> 00:01:15,600 Speaker 2: there that sound okay on the surface, but until we 22 00:01:15,640 --> 00:01:17,480 Speaker 2: see a little bit more detail, it's going to be 23 00:01:17,520 --> 00:01:20,280 Speaker 2: a little harder to know just what impact it's going 24 00:01:20,319 --> 00:01:20,640 Speaker 2: to have. 25 00:01:20,920 --> 00:01:24,560 Speaker 1: Yeah, right, So obviously the you know, the headline was 26 00:01:24,600 --> 00:01:28,000 Speaker 1: the fact that it's going to hopefully help a lot 27 00:01:28,000 --> 00:01:30,600 Speaker 1: of territories and a lot of assies when it comes 28 00:01:30,680 --> 00:01:33,840 Speaker 1: to bold billing due to the to the changes. But 29 00:01:33,880 --> 00:01:35,960 Speaker 1: what do you think that it actually will. Do you 30 00:01:36,000 --> 00:01:38,280 Speaker 1: think it's going to sort of pass down that far, 31 00:01:38,400 --> 00:01:39,760 Speaker 1: or how do you reckon it's going to work. 32 00:01:40,720 --> 00:01:43,560 Speaker 2: I think what we're going to see is those practice 33 00:01:43,600 --> 00:01:50,480 Speaker 2: that historically have been bulk billing young children, pensioners, healthcare cardholders, 34 00:01:50,520 --> 00:01:53,360 Speaker 2: and sea who have over the past couple of years 35 00:01:53,360 --> 00:01:56,480 Speaker 2: in particulars are increasingly difficult to be able to afford 36 00:01:56,520 --> 00:01:59,960 Speaker 2: to do. So that tripling of the bulk billing incentive 37 00:02:00,240 --> 00:02:04,800 Speaker 2: actually brings the amount of money that Medicare will support 38 00:02:05,200 --> 00:02:07,880 Speaker 2: much closer to the actual cost of delivering that service. 39 00:02:07,920 --> 00:02:11,680 Speaker 2: So I think particularly families with lots of young children. 40 00:02:11,760 --> 00:02:13,399 Speaker 2: So if you've got three kids and they're all sick, 41 00:02:13,400 --> 00:02:15,320 Speaker 2: and you take them to the doctor and you have 42 00:02:15,440 --> 00:02:18,880 Speaker 2: to pay out of pocket, it's going to get very expensive, 43 00:02:18,960 --> 00:02:21,760 Speaker 2: but it looks like now that benefit's going to be 44 00:02:21,840 --> 00:02:25,280 Speaker 2: much close to that sixty to seventy dollars range that 45 00:02:25,520 --> 00:02:29,760 Speaker 2: practices have been charging for those consultations. So if they're 46 00:02:29,800 --> 00:02:33,360 Speaker 2: able to move back to building those particular patients, that 47 00:02:33,440 --> 00:02:37,160 Speaker 2: will be very good for the community. Obviously, the biggest 48 00:02:37,320 --> 00:02:40,840 Speaker 2: issue is access. We still have a chronic shortage of 49 00:02:40,919 --> 00:02:44,840 Speaker 2: general practitioners across the country that most particularly in regional 50 00:02:45,000 --> 00:02:48,760 Speaker 2: or my areas. So even getting that incentive, if you 51 00:02:48,840 --> 00:02:51,240 Speaker 2: can't actually access the doctor, it's not going to be 52 00:02:51,280 --> 00:02:52,320 Speaker 2: particularly helpful. 53 00:02:52,480 --> 00:02:54,920 Speaker 1: Robin, where are we at from your perspective when it 54 00:02:54,919 --> 00:02:58,160 Speaker 1: comes to that GP shortage here in the Northern Territory. 55 00:03:00,200 --> 00:03:03,280 Speaker 2: I think we're still a long way from resolving the shortage. 56 00:03:03,320 --> 00:03:06,560 Speaker 2: I think that there have been some major changes in 57 00:03:06,600 --> 00:03:10,800 Speaker 2: the federal government's approach to classifying region and remote communities 58 00:03:10,880 --> 00:03:13,320 Speaker 2: over the past five to six years that have seen 59 00:03:14,240 --> 00:03:17,840 Speaker 2: much easier for those doctors historically that we've depended on. 60 00:03:17,880 --> 00:03:21,440 Speaker 2: So overseas medical graduates, for example, that come to Australia, 61 00:03:21,600 --> 00:03:24,480 Speaker 2: they've come on board knowing that they would have to 62 00:03:24,520 --> 00:03:28,000 Speaker 2: serve some time in regional areas, but they change what's 63 00:03:28,080 --> 00:03:32,720 Speaker 2: called the MMR, which is the remote classification to areas 64 00:03:32,760 --> 00:03:35,280 Speaker 2: on the East coast of Australia not that long ago. 65 00:03:35,400 --> 00:03:39,080 Speaker 2: So the MMR for somewhere like Liverpool, which is not 66 00:03:39,200 --> 00:03:42,360 Speaker 2: too far from Sydney, is exactly the same as if 67 00:03:42,360 --> 00:03:46,480 Speaker 2: you're in Palmerston. So if I'm someone with a young family, 68 00:03:46,640 --> 00:03:48,720 Speaker 2: just move to a country that I don't know, and 69 00:03:48,760 --> 00:03:51,200 Speaker 2: I have the choice between living a couple of hours 70 00:03:51,200 --> 00:03:53,280 Speaker 2: out of Sydney or a four and a half hour 71 00:03:53,320 --> 00:03:57,120 Speaker 2: flight from Sydney, I'm probably going to do the out 72 00:03:57,160 --> 00:03:57,880 Speaker 2: of Sydney option. 73 00:03:58,520 --> 00:03:59,280 Speaker 1: Seems crazy. 74 00:03:59,440 --> 00:04:00,360 Speaker 2: That makes it re call. 75 00:04:00,560 --> 00:04:01,560 Speaker 1: Yeah, it really does. 76 00:04:01,680 --> 00:04:04,760 Speaker 2: I couldn't wrap my head around that one, except maybe 77 00:04:04,800 --> 00:04:08,520 Speaker 2: there's a few more votes in it. Yeah, that political 78 00:04:08,600 --> 00:04:13,240 Speaker 2: party decided with that decision. That's a very good point. Yeah, 79 00:04:13,280 --> 00:04:17,120 Speaker 2: we really have to look out why our graduate doctors 80 00:04:17,160 --> 00:04:21,240 Speaker 2: aren't moving into general practice and why they're not interested 81 00:04:21,320 --> 00:04:25,120 Speaker 2: in moving into the remote and regional areas. We're very 82 00:04:25,160 --> 00:04:27,960 Speaker 2: un fortunate we have a great training program here in 83 00:04:28,000 --> 00:04:30,760 Speaker 2: the territory, but it's a long term investment and we're 84 00:04:30,760 --> 00:04:33,400 Speaker 2: only just in the last two three years starting to 85 00:04:33,400 --> 00:04:36,200 Speaker 2: see a return on that investment. For example, we've got 86 00:04:36,240 --> 00:04:38,520 Speaker 2: a couple of doctors who are working with US now, 87 00:04:38,600 --> 00:04:41,720 Speaker 2: one who fellowed last year, who was a medical student 88 00:04:41,800 --> 00:04:43,960 Speaker 2: with US, who did her GP training with US, and 89 00:04:44,000 --> 00:04:46,479 Speaker 2: the stayed on met US. So the system works, it 90 00:04:46,680 --> 00:04:47,640 Speaker 2: just takes time. 91 00:04:47,880 --> 00:04:50,960 Speaker 1: Yeah, Robin, you and I have spoken before about local 92 00:04:51,000 --> 00:04:54,400 Speaker 1: doctors moving away from bulk billing and slugging patients fees 93 00:04:54,440 --> 00:04:57,360 Speaker 1: because they could no longer sort of absorb those costs. 94 00:04:57,600 --> 00:04:59,600 Speaker 1: Do you think that the changes that were announced in 95 00:04:59,720 --> 00:05:02,200 Speaker 1: terms solve Medicare and with the bolt billing, that it 96 00:05:02,240 --> 00:05:04,960 Speaker 1: will see some of those revert back to bulk billing. 97 00:05:06,480 --> 00:05:08,400 Speaker 2: I think it will see them revert back to bolk 98 00:05:08,400 --> 00:05:12,960 Speaker 2: billing for those patients that bulk billing was designed to support, 99 00:05:13,240 --> 00:05:17,239 Speaker 2: so the kids, the pensioners, and healthcare cardholders, and certainly 100 00:05:17,560 --> 00:05:20,760 Speaker 2: our practice has always bolt willed those patients because that's 101 00:05:20,800 --> 00:05:23,840 Speaker 2: what bolt billing is designed to support, those people who 102 00:05:23,880 --> 00:05:27,160 Speaker 2: are on lower incomes or who perhaps are struggling a 103 00:05:27,200 --> 00:05:30,080 Speaker 2: little more with their health outcomes. So that makes that 104 00:05:30,320 --> 00:05:33,960 Speaker 2: far more affordable for practicing to do that. They've also 105 00:05:34,000 --> 00:05:36,520 Speaker 2: announced that there's going to be two increases to the 106 00:05:36,560 --> 00:05:40,520 Speaker 2: Medicare rebate throughout the next six months, which is also great. 107 00:05:40,760 --> 00:05:43,120 Speaker 2: We've got a lot of catching up to do in 108 00:05:43,200 --> 00:05:47,440 Speaker 2: terms of making the medicare rebate more in line with 109 00:05:47,480 --> 00:05:50,200 Speaker 2: the cost of delivering services, but any increase that we 110 00:05:50,279 --> 00:05:53,520 Speaker 2: can get will actually make it far more palatable for 111 00:05:53,640 --> 00:05:57,560 Speaker 2: practices who've had to move away from bolt billing everybody 112 00:05:57,920 --> 00:06:01,400 Speaker 2: or those critical groups simply be because it's just not 113 00:06:01,720 --> 00:06:04,279 Speaker 2: viable for them. It'll make it a little easier for 114 00:06:04,360 --> 00:06:07,960 Speaker 2: them to move back into, particularly focusing on those high 115 00:06:08,080 --> 00:06:09,320 Speaker 2: risk kind needs groups. 116 00:06:09,400 --> 00:06:12,080 Speaker 1: Yep. Now, Robin, I know a number of urgent care 117 00:06:12,120 --> 00:06:14,840 Speaker 1: clinics we're also announced federally. What can you tell us 118 00:06:14,839 --> 00:06:17,599 Speaker 1: about those and do you know who's going to be 119 00:06:17,640 --> 00:06:19,800 Speaker 1: able to access them or who's going to be operating 120 00:06:19,800 --> 00:06:21,719 Speaker 1: them at this point. 121 00:06:22,160 --> 00:06:24,840 Speaker 2: Well, I can't tell you a huge amount because it's 122 00:06:24,880 --> 00:06:27,919 Speaker 2: not a huge amount of information around and that's coming 123 00:06:27,960 --> 00:06:31,680 Speaker 2: from someone who has actively been involved in disgusting whether 124 00:06:31,760 --> 00:06:34,000 Speaker 2: or not we can actually open one of the USA 125 00:06:34,080 --> 00:06:37,440 Speaker 2: care clinics within our service. The intent of it is 126 00:06:37,560 --> 00:06:39,520 Speaker 2: that the government keeps using the word free. I think 127 00:06:39,520 --> 00:06:41,440 Speaker 2: it's really important. There is no such thing as a 128 00:06:41,520 --> 00:06:44,120 Speaker 2: free anything. When it comes to ELD. There's always a 129 00:06:44,160 --> 00:06:47,440 Speaker 2: cost attached, So we're really talking about services that are 130 00:06:48,440 --> 00:06:52,920 Speaker 2: able to accept as full payment the Medicare rebate. And 131 00:06:53,640 --> 00:06:57,039 Speaker 2: my best understanding of it is the intention needs that 132 00:06:57,440 --> 00:07:01,080 Speaker 2: it's for people who are it's a truly urgent requirement. 133 00:07:01,200 --> 00:07:03,720 Speaker 2: So it's not I felt stick last night. I need 134 00:07:03,720 --> 00:07:08,159 Speaker 2: a medical certificate today. I think I need a check 135 00:07:08,240 --> 00:07:11,040 Speaker 2: on my blood pressure, you know, because I'm overdue for 136 00:07:11,120 --> 00:07:14,160 Speaker 2: those sorts of things. It's really about my kid fell 137 00:07:14,160 --> 00:07:16,840 Speaker 2: off his bike. I need him to be seen really quickly. 138 00:07:16,920 --> 00:07:18,880 Speaker 2: Will we need an X ray? What will we need 139 00:07:18,960 --> 00:07:22,040 Speaker 2: to do. I've got a severe laceration. I need to 140 00:07:22,040 --> 00:07:25,560 Speaker 2: get that scene tore. Those sorts of things. I'm suffering 141 00:07:25,640 --> 00:07:28,360 Speaker 2: chest pain, I need to get an ECG. I need 142 00:07:28,400 --> 00:07:31,040 Speaker 2: to know what's wrong with me. That's my understanding of 143 00:07:31,080 --> 00:07:33,480 Speaker 2: what that's for, and the whole intent of it is 144 00:07:33,520 --> 00:07:38,280 Speaker 2: to reduce the pressure on the public hospital emergency departments. 145 00:07:38,360 --> 00:07:42,560 Speaker 2: Which if you've got an area where the additional services 146 00:07:42,600 --> 00:07:45,520 Speaker 2: are easily accessible, so for example, X ray services and 147 00:07:45,600 --> 00:07:49,760 Speaker 2: pathology services and they could all work together, then that's great. 148 00:07:49,840 --> 00:07:53,400 Speaker 2: But given the focus is on particular extended hours when 149 00:07:53,400 --> 00:07:56,680 Speaker 2: a lot of those services actually don't work, I'm not 150 00:07:56,960 --> 00:08:00,120 Speaker 2: entirely sure how government thinks it's going to reduce the 151 00:08:00,200 --> 00:08:03,680 Speaker 2: pressure on the hospital mansion to departments at the end 152 00:08:03,680 --> 00:08:06,040 Speaker 2: of the day, especially here in the territory. If you 153 00:08:06,080 --> 00:08:08,680 Speaker 2: want an X ray after ours, if you want pathology 154 00:08:09,280 --> 00:08:12,720 Speaker 2: tests done after ours, your only choice is to go 155 00:08:12,960 --> 00:08:16,200 Speaker 2: to the hospital. Yeah, so perhaps there'll be a little 156 00:08:16,200 --> 00:08:19,600 Speaker 2: bit of triaging. It may make the attendance of the 157 00:08:19,640 --> 00:08:22,440 Speaker 2: person at the hospital farm or streamlined, if all the 158 00:08:22,480 --> 00:08:25,040 Speaker 2: initial work has already be done, and when they arrive 159 00:08:25,080 --> 00:08:27,720 Speaker 2: at the hospital it's just because they need an X ray, 160 00:08:27,840 --> 00:08:30,520 Speaker 2: it's just because they need some blood's taken and a 161 00:08:30,600 --> 00:08:34,960 Speaker 2: pathology test done straight away. It's a little hard to 162 00:08:35,000 --> 00:08:37,439 Speaker 2: see how it's going to help. In the Northern Territory, 163 00:08:37,520 --> 00:08:41,480 Speaker 2: there's already some services that do provide urgent access to 164 00:08:41,559 --> 00:08:45,360 Speaker 2: care no matter what the time day is. So it's 165 00:08:45,520 --> 00:08:48,360 Speaker 2: great on the surface. It's when you dig into the detail, 166 00:08:48,400 --> 00:08:50,840 Speaker 2: it's a little hard to understand how it's going to 167 00:08:50,880 --> 00:08:52,080 Speaker 2: have the desired impact. 168 00:08:52,200 --> 00:08:54,560 Speaker 1: Sounds like there's quite a bit of detail still to 169 00:08:54,679 --> 00:08:59,520 Speaker 1: work through on those those urgent care clinics. So, oh, Carl, 170 00:08:59,600 --> 00:09:01,600 Speaker 1: it's all great to catch up with you. We really 171 00:09:01,679 --> 00:09:03,880 Speaker 1: appreciate your time this morning. Thanks so much for having 172 00:09:03,880 --> 00:09:05,920 Speaker 1: a chat with us and talking a little bit more 173 00:09:05,920 --> 00:09:08,240 Speaker 1: about those bulk billing incentives. 174 00:09:09,400 --> 00:09:11,760 Speaker 2: Yeah comment Katie, always your pleasure. 175 00:09:11,920 --> 00:09:13,240 Speaker 1: Thank you, We'll talk to you soon