1 00:00:00,400 --> 00:00:04,040 Speaker 1: You're in lockdown and it's a special occasion, but you 2 00:00:04,200 --> 00:00:07,840 Speaker 1: can't go out. You can't dress up and have a 3 00:00:07,920 --> 00:00:11,600 Speaker 1: night in the city because nothing is open and you 4 00:00:11,720 --> 00:00:16,799 Speaker 1: need to stay home and social distance. So instead you 5 00:00:16,840 --> 00:00:20,120 Speaker 1: pour a glass of wine and order a delicious meal 6 00:00:20,360 --> 00:00:24,640 Speaker 1: that's delivered right to your door. But when you open 7 00:00:24,680 --> 00:00:28,200 Speaker 1: the door, the man dropping off the food is driving 8 00:00:28,360 --> 00:00:33,600 Speaker 1: a red Porsche and is none other than world renowned 9 00:00:33,680 --> 00:00:37,879 Speaker 1: chef Ben Shuri. Yes that's right, Ben Sury, owner of 10 00:00:38,000 --> 00:00:43,120 Speaker 1: Melbourne's award winning restaurant Attica. During COVID, Ben had to 11 00:00:43,159 --> 00:00:46,519 Speaker 1: pull out all the stops to save his business. Instead 12 00:00:46,520 --> 00:00:50,360 Speaker 1: of serving international foodies three hundred and ten dollars per 13 00:00:50,479 --> 00:00:55,680 Speaker 1: person tasting menus, he was driving around Melbourne serving takeaway Lasagnia's. 14 00:00:56,600 --> 00:01:00,360 Speaker 1: So how did he stay motivated when everything he had 15 00:01:00,400 --> 00:01:04,440 Speaker 1: worked for was being taken away from him? How does 16 00:01:04,480 --> 00:01:06,920 Speaker 1: he create what he refers to as a culture of 17 00:01:07,040 --> 00:01:14,520 Speaker 1: playful anxiety? And how do you make perfect poached eggs? 18 00:01:16,760 --> 00:01:20,560 Speaker 1: My name is doctor Amantha Imbert. I'm an organizational psychologist 19 00:01:20,560 --> 00:01:24,440 Speaker 1: and founder of behavioral science consultancy Inventium, and this is 20 00:01:24,520 --> 00:01:27,520 Speaker 1: how I work A show about how to help you 21 00:01:27,560 --> 00:01:31,920 Speaker 1: do your best work. So in eight weeks, Ben went 22 00:01:32,080 --> 00:01:35,199 Speaker 1: from serving sixty customers a night in a three handed 23 00:01:35,240 --> 00:01:40,000 Speaker 1: restaurant to pivoting to home delivery. Let's start by going 24 00:01:40,040 --> 00:01:43,800 Speaker 1: back to March fifteen, just after COVID had hit. 25 00:01:44,400 --> 00:01:48,200 Speaker 2: Well, there's nothing like the impending sense of doom to 26 00:01:48,280 --> 00:01:52,600 Speaker 2: motivate you to survive. I think that was probably the 27 00:01:52,600 --> 00:01:55,680 Speaker 2: first and foremost feeling and emotion, if I'm being honest, 28 00:01:55,880 --> 00:02:00,000 Speaker 2: The fifteenth of March last year, and that was my birthday, 29 00:02:00,360 --> 00:02:04,480 Speaker 2: And that was the day that I knew that my 30 00:02:04,560 --> 00:02:09,280 Speaker 2: business was going to collapse unless I did something. And 31 00:02:09,520 --> 00:02:12,360 Speaker 2: I had a day on my birthday which I mostly concealed, 32 00:02:12,360 --> 00:02:15,480 Speaker 2: but it was very hard actually to conceal the true feelings. 33 00:02:15,560 --> 00:02:18,360 Speaker 2: I was with my children and my partner, Kylie, and 34 00:02:18,400 --> 00:02:21,240 Speaker 2: we were trying to celebrate my birthday, and I just 35 00:02:21,240 --> 00:02:24,000 Speaker 2: felt I felt sick inside. I felt like everything that 36 00:02:24,040 --> 00:02:27,560 Speaker 2: had worked my entire life was about to be taken 37 00:02:27,600 --> 00:02:30,280 Speaker 2: away from me. So, having only owned the restaurant for 38 00:02:30,320 --> 00:02:32,840 Speaker 2: five years, I thought that I was going to lose 39 00:02:32,880 --> 00:02:36,280 Speaker 2: it. It's a very tough industry, as a lot of people 40 00:02:36,280 --> 00:02:38,519 Speaker 2: out there will know, and hospitality has been one of 41 00:02:38,560 --> 00:02:42,160 Speaker 2: the hardest hit of all industries through the pandemic, and 42 00:02:42,200 --> 00:02:45,639 Speaker 2: so I just did what I knew that I could do. 43 00:02:45,880 --> 00:02:50,000 Speaker 2: So I made plans with Kylie to do something, to try. 44 00:02:50,120 --> 00:02:52,680 Speaker 2: We didn't know if we could succeed. We had forty 45 00:02:52,880 --> 00:02:57,079 Speaker 2: full time staff who usually cooked for sixty guests, one 46 00:02:57,120 --> 00:02:59,760 Speaker 2: of the highest staff the customer ratios of any business 47 00:02:59,760 --> 00:03:02,959 Speaker 2: in Australia. And so my concern first and foremost was 48 00:03:03,000 --> 00:03:06,800 Speaker 2: really for those people, more than twenty of whom were 49 00:03:06,960 --> 00:03:10,000 Speaker 2: visa workers and would have no sacked in net in Australia, 50 00:03:10,320 --> 00:03:14,120 Speaker 2: no help offered to them by the government. And I 51 00:03:14,160 --> 00:03:16,720 Speaker 2: had made a commitment to them, and I take that 52 00:03:16,720 --> 00:03:19,480 Speaker 2: commitment seriously to offer them a job and to pay 53 00:03:19,520 --> 00:03:22,359 Speaker 2: their wages, and to take care of them as they 54 00:03:22,400 --> 00:03:24,880 Speaker 2: take care of me and my company. It was really 55 00:03:25,000 --> 00:03:27,360 Speaker 2: a natural thing to find a way to fight. 56 00:03:28,520 --> 00:03:33,920 Speaker 1: And thinking about that week after March fifteen, if I 57 00:03:33,960 --> 00:03:36,720 Speaker 1: would have been a fly on the wall watching you 58 00:03:36,880 --> 00:03:40,240 Speaker 1: think and work and decide what to do, what would 59 00:03:40,240 --> 00:03:41,040 Speaker 1: I have observed? 60 00:03:41,760 --> 00:03:45,760 Speaker 2: You would have observed complete chaos, to be honest, but 61 00:03:46,440 --> 00:03:50,560 Speaker 2: I thrive on the situations that border on the insane. 62 00:03:50,880 --> 00:03:55,520 Speaker 2: I like that disruption. I think there's some slightly sick 63 00:03:55,560 --> 00:04:00,440 Speaker 2: part of me that enjoys that. I didn't enjoy the 64 00:04:00,480 --> 00:04:03,840 Speaker 2: feeling of the pandemic coming and having to close our 65 00:04:03,880 --> 00:04:08,320 Speaker 2: dining room and cancel thousands of bookings. That was a 66 00:04:08,440 --> 00:04:12,040 Speaker 2: terrible feeling. But what came after I find that exhilarating 67 00:04:12,240 --> 00:04:16,240 Speaker 2: in a slightly perverse way. It's like the greatest challenge 68 00:04:16,279 --> 00:04:21,040 Speaker 2: and the biggest gamble. And my sort of philosophy towards 69 00:04:21,120 --> 00:04:23,479 Speaker 2: that is just if you're not in it, if you're 70 00:04:23,480 --> 00:04:26,800 Speaker 2: not their present with it, and you're not absolutely giving 71 00:04:26,839 --> 00:04:29,960 Speaker 2: it everything, then you won't survive it. 72 00:04:30,240 --> 00:04:32,960 Speaker 1: So you say that you thrive on chaos, how do 73 00:04:33,040 --> 00:04:38,760 Speaker 1: you harness that chaos into something that comes out productively 74 00:04:38,800 --> 00:04:40,560 Speaker 1: at the other end, as it absolutely did for you. 75 00:04:40,760 --> 00:04:42,920 Speaker 2: Well, I thrive on that chaos because I like the 76 00:04:42,920 --> 00:04:46,000 Speaker 2: feeling of it. I like the discomfort, and I like 77 00:04:46,080 --> 00:04:49,920 Speaker 2: the things that come from it, like some of the 78 00:04:49,960 --> 00:04:53,479 Speaker 2: best work has been done when, for example, when somebody 79 00:04:53,480 --> 00:04:56,479 Speaker 2: has come into the dining room and we always cater 80 00:04:56,600 --> 00:05:00,760 Speaker 2: for all allergies at Attica and all dislikes and phobias 81 00:05:00,800 --> 00:05:04,479 Speaker 2: and anything that anybody has. That's the service that we offer. 82 00:05:04,560 --> 00:05:08,080 Speaker 2: And sometimes when we try to collect that information before 83 00:05:08,120 --> 00:05:10,920 Speaker 2: people come, so we can be super organized and prepared, 84 00:05:10,960 --> 00:05:13,800 Speaker 2: and it takes hours every day. But sometimes people will 85 00:05:13,800 --> 00:05:15,920 Speaker 2: come in and throw an absolute spanner in the work, 86 00:05:16,000 --> 00:05:18,599 Speaker 2: so they haven't communicated to us at all what their 87 00:05:18,839 --> 00:05:23,039 Speaker 2: situation is, and that is very challenging. It can be 88 00:05:23,120 --> 00:05:25,640 Speaker 2: very challenging. So in a restaurant, you have the right 89 00:05:25,640 --> 00:05:27,640 Speaker 2: amount of people to do the right amount of jobs, 90 00:05:27,640 --> 00:05:30,000 Speaker 2: and that's all planned across how many covers you have 91 00:05:30,120 --> 00:05:32,719 Speaker 2: and so on and so forth. But if somebody comes 92 00:05:32,760 --> 00:05:35,800 Speaker 2: in and says, well, you know, I have there all 93 00:05:35,800 --> 00:05:38,880 Speaker 2: these dislikes and sometimes they're really complicated, and that means 94 00:05:38,880 --> 00:05:41,600 Speaker 2: maybe we have to leave the restaurant to purchase more 95 00:05:41,640 --> 00:05:44,920 Speaker 2: food to cater for them. That could take somebody out 96 00:05:44,960 --> 00:05:48,400 Speaker 2: of the rotation for several hours. Now that is very 97 00:05:48,440 --> 00:05:52,000 Speaker 2: hard sometimes to deal with. But also there's this sort 98 00:05:52,000 --> 00:05:55,080 Speaker 2: of these moments where you are just making split decisions 99 00:05:55,080 --> 00:05:58,840 Speaker 2: and they're very instinctual and not planned. And I like 100 00:05:59,240 --> 00:06:02,240 Speaker 2: some of the learnings that come from these more instinctual, 101 00:06:02,360 --> 00:06:07,080 Speaker 2: more guttural kind of decision making experiences. It's very very 102 00:06:07,080 --> 00:06:11,360 Speaker 2: difficult to replicate that brain process when you have more 103 00:06:11,400 --> 00:06:13,799 Speaker 2: time and you're trying to be more planned and more researched. 104 00:06:13,920 --> 00:06:16,880 Speaker 2: So I like a combination of chaos because I like 105 00:06:17,440 --> 00:06:19,839 Speaker 2: the results that come from chaos, and I like to 106 00:06:19,839 --> 00:06:22,320 Speaker 2: be incredibly organized as well. So I'm a little bit 107 00:06:23,360 --> 00:06:26,440 Speaker 2: odd like I have these two things. I'm very very 108 00:06:26,520 --> 00:06:30,479 Speaker 2: rigorously organized with my work and very very very precise, 109 00:06:30,720 --> 00:06:35,120 Speaker 2: and any imprecision is really not acceptable. But at the 110 00:06:35,160 --> 00:06:40,360 Speaker 2: same time, I like a bit of disruption as well, 111 00:06:40,400 --> 00:06:44,080 Speaker 2: because I feel like that makes us better and challenges us, 112 00:06:44,080 --> 00:06:47,240 Speaker 2: and it also shakes up any form of complacency. And 113 00:06:47,320 --> 00:06:51,480 Speaker 2: sometimes it puts a very small level of anxiety into 114 00:06:51,480 --> 00:06:55,239 Speaker 2: the work, and that's not necessarily a bad thing. People 115 00:06:55,240 --> 00:06:58,559 Speaker 2: talk about anxiety being a negative thing all the time, 116 00:06:58,600 --> 00:07:01,520 Speaker 2: but a level of playful and anxiety in the working 117 00:07:01,560 --> 00:07:03,960 Speaker 2: environment can be a powerful thing as long as it's 118 00:07:04,000 --> 00:07:08,680 Speaker 2: not harming people's mental health. But the feeling of just 119 00:07:08,880 --> 00:07:12,600 Speaker 2: being a little bit uncomfortable is not bad, you know. 120 00:07:12,720 --> 00:07:15,040 Speaker 2: I feel like sometimes as humans we're too comfortable. 121 00:07:15,080 --> 00:07:18,240 Speaker 1: We don't really achieve anything playful anxiety. That's such an 122 00:07:18,240 --> 00:07:23,640 Speaker 1: interesting term, aside from customers throwing random dietaries at you 123 00:07:23,760 --> 00:07:26,200 Speaker 1: at the last minute when they're actually in the restaurant. 124 00:07:26,360 --> 00:07:30,160 Speaker 1: Are there any other ways that you can deliberately cultivate 125 00:07:30,200 --> 00:07:32,040 Speaker 1: that atmosphere of playful anxiety. 126 00:07:32,160 --> 00:07:35,320 Speaker 2: Yeah, I can, and I do, And so I suppose 127 00:07:35,440 --> 00:07:38,000 Speaker 2: if you've ever worked with me before, it can be 128 00:07:38,040 --> 00:07:41,000 Speaker 2: a bit bewildering at times. But the staff that have 129 00:07:41,000 --> 00:07:43,080 Speaker 2: been Attica a long time, and we have some really 130 00:07:43,200 --> 00:07:47,840 Speaker 2: long term staff, and those people understand that they need 131 00:07:47,880 --> 00:07:51,840 Speaker 2: to be ready for anything at any time, and they 132 00:07:51,920 --> 00:07:55,560 Speaker 2: need to just roll with the changes, because when I 133 00:07:55,800 --> 00:07:59,240 Speaker 2: decide to do something within the business, I'm not meaning 134 00:07:59,760 --> 00:08:03,440 Speaker 2: to many immediately often and that can even be a 135 00:08:03,440 --> 00:08:07,080 Speaker 2: big project. And so that might mean that we would 136 00:08:07,120 --> 00:08:11,080 Speaker 2: renovate the entire backyard. Okay, we've planned it now, we're 137 00:08:11,120 --> 00:08:13,520 Speaker 2: going to begin on Monday, and there we go, off 138 00:08:13,520 --> 00:08:16,680 Speaker 2: we go. And so it's the sort of mentality of 139 00:08:16,720 --> 00:08:19,840 Speaker 2: sort of zero excuses about why we can't achieve things 140 00:08:20,520 --> 00:08:23,720 Speaker 2: and always and how will we achieve them? And that 141 00:08:23,840 --> 00:08:27,320 Speaker 2: has been the guiding principle Attam for fifteen years. 142 00:08:27,840 --> 00:08:29,760 Speaker 1: How do you bring in the play because I can 143 00:08:29,840 --> 00:08:32,960 Speaker 1: understand how these things would cause anxiety, but how do 144 00:08:33,000 --> 00:08:35,560 Speaker 1: you deliberately bring the playfulness into it? 145 00:08:35,600 --> 00:08:38,480 Speaker 2: Well, you make it always great fun it's a big adventure, 146 00:08:38,800 --> 00:08:41,400 Speaker 2: it's serious work, but you don't take yourself too seriously. 147 00:08:42,120 --> 00:08:46,480 Speaker 2: I constantly tease gently, I should say, my staff. That's 148 00:08:46,520 --> 00:08:49,520 Speaker 2: my form of telling you that I really like you 149 00:08:49,559 --> 00:08:52,559 Speaker 2: and I think you're great is if I gently tease 150 00:08:52,600 --> 00:08:54,719 Speaker 2: you or make a joke, not at your expense, but 151 00:08:54,920 --> 00:08:58,040 Speaker 2: just to lighten the mood. And so that is very welcome, 152 00:08:58,320 --> 00:09:02,320 Speaker 2: that sense of sort of playfulness, that sense of family, 153 00:09:03,280 --> 00:09:05,880 Speaker 2: the sense that we really care for each other as well. 154 00:09:05,920 --> 00:09:10,120 Speaker 2: Like I've mostly talked about the more sort of cutting 155 00:09:10,200 --> 00:09:13,959 Speaker 2: edge and driving aspects of the business, but the fact 156 00:09:14,040 --> 00:09:17,120 Speaker 2: is that is that most people who arrive in that 157 00:09:17,200 --> 00:09:19,800 Speaker 2: working environment have never been in the working environment that 158 00:09:19,840 --> 00:09:21,800 Speaker 2: feels like at can before. That's not to say that 159 00:09:21,800 --> 00:09:24,120 Speaker 2: it's better or worse. It's just very different, and it's 160 00:09:24,160 --> 00:09:29,360 Speaker 2: deliberately different. And there's various means and ways that we 161 00:09:29,640 --> 00:09:34,600 Speaker 2: employ to cultivate that feeling. And it's always always the 162 00:09:34,600 --> 00:09:38,920 Speaker 2: team first, never the individual first. The individual needs can 163 00:09:39,000 --> 00:09:41,600 Speaker 2: be met, of course, and we allow space and time 164 00:09:41,679 --> 00:09:44,720 Speaker 2: for that to happen through people being able to develop 165 00:09:44,840 --> 00:09:47,560 Speaker 2: their own recipes. And I've never said no to anybody 166 00:09:47,600 --> 00:09:51,160 Speaker 2: that wanted to create something to show me and to 167 00:09:51,240 --> 00:09:53,000 Speaker 2: make a moment in the day, and I would buy 168 00:09:53,120 --> 00:09:55,319 Speaker 2: those products to do that with so that they can learn, 169 00:09:55,480 --> 00:09:59,200 Speaker 2: so that when they leave aut it for eventually they 170 00:09:59,200 --> 00:10:01,880 Speaker 2: have those skills. But there's just a sense of kind 171 00:10:01,880 --> 00:10:05,520 Speaker 2: of caromaraderie amongst our teams and a sense of givenness 172 00:10:05,760 --> 00:10:08,120 Speaker 2: and a sense that nobody is better than anybody else 173 00:10:08,480 --> 00:10:11,400 Speaker 2: in that environment. We're on the same level. And that 174 00:10:11,440 --> 00:10:15,199 Speaker 2: includes me, who's completely prepared to jump in to wash dishes, 175 00:10:15,880 --> 00:10:19,040 Speaker 2: to unpack deliveries, to do the clean the toilets, to 176 00:10:19,080 --> 00:10:21,280 Speaker 2: do any of the things that are required to be 177 00:10:21,360 --> 00:10:23,040 Speaker 2: done in my business at a moment's notice. 178 00:10:23,600 --> 00:10:25,880 Speaker 1: I want to come back to what you said about 179 00:10:26,520 --> 00:10:31,840 Speaker 1: customers throwing dietary requirements at you on the night, because 180 00:10:32,400 --> 00:10:36,400 Speaker 1: I'm fascinated by what then goes on behind the scenes. 181 00:10:36,480 --> 00:10:39,920 Speaker 1: And I say this as someone who is highly annoying 182 00:10:40,000 --> 00:10:43,120 Speaker 1: as a restaurant diner, because I'm low FODMAP. Oh what 183 00:10:43,200 --> 00:10:46,680 Speaker 1: a nightmare. So what would happen if I, like twelve 184 00:10:46,760 --> 00:10:49,360 Speaker 1: months ago, had dinner at Attica and I'm like, hey, Ben, 185 00:10:49,360 --> 00:10:52,000 Speaker 1: I'm low FODMAP, but I didn't tell you before I 186 00:10:52,040 --> 00:10:54,800 Speaker 1: made the booking, Like what goes on behind. 187 00:10:53,679 --> 00:10:56,000 Speaker 2: Me deanlight that that's the greatest thing in the world, 188 00:10:56,080 --> 00:10:58,760 Speaker 2: that the thing that anybody's ever said to us for one, 189 00:10:59,280 --> 00:11:02,240 Speaker 2: which really trying to make you feel like that is 190 00:11:02,280 --> 00:11:06,559 Speaker 2: no issue at all, and it isn't, because what we're 191 00:11:06,559 --> 00:11:10,000 Speaker 2: trying to do is we're trying to make the experience 192 00:11:10,040 --> 00:11:12,800 Speaker 2: that you're going to have, no matter what your circumstance, 193 00:11:12,920 --> 00:11:15,679 Speaker 2: likes or dislikes, are the best that you've ever had. 194 00:11:16,600 --> 00:11:18,960 Speaker 2: And one of the ways that we know how to 195 00:11:19,000 --> 00:11:22,439 Speaker 2: deal with that is by taking every request and every 196 00:11:22,480 --> 00:11:28,400 Speaker 2: allergy and every dislike very seriously, because often people that 197 00:11:28,520 --> 00:11:31,720 Speaker 2: have allergies and have dietary conditions have never really been 198 00:11:31,760 --> 00:11:35,599 Speaker 2: treated very well in a restaurant before. So often it 199 00:11:35,600 --> 00:11:38,719 Speaker 2: will be the first time that their concerns and their dislikes, 200 00:11:38,760 --> 00:11:42,520 Speaker 2: and they're very real and serious elergies have been taken 201 00:11:43,440 --> 00:11:47,080 Speaker 2: very seriously, and so it really comes down to this matter. 202 00:11:47,240 --> 00:11:50,559 Speaker 2: It's basically that we have a full time staff member 203 00:11:50,679 --> 00:11:54,600 Speaker 2: just to deal with those things, and that person writes 204 00:11:55,440 --> 00:12:01,080 Speaker 2: incredible amounts of data lists, diagrams on the menu that 205 00:12:01,120 --> 00:12:04,280 Speaker 2: we have. As it is, so most of the senior 206 00:12:04,320 --> 00:12:08,160 Speaker 2: staff or everybody really immediately knows when you say that, Hey, 207 00:12:08,360 --> 00:12:12,400 Speaker 2: amanth they can't have this, can have can have that. 208 00:12:12,840 --> 00:12:17,800 Speaker 2: But then sometimes we wouldn't have catered necessarily for your 209 00:12:17,960 --> 00:12:21,560 Speaker 2: range of directory restrictions, because if we do and there's 210 00:12:21,600 --> 00:12:24,520 Speaker 2: nobody booked them, then that will be wasted. So we 211 00:12:24,640 --> 00:12:27,000 Speaker 2: may have to run across the road or go down 212 00:12:27,040 --> 00:12:29,200 Speaker 2: to Elwood, or run down to Leaf which is a 213 00:12:29,200 --> 00:12:32,360 Speaker 2: great local supermarket, and buy some extra things. But that's 214 00:12:32,400 --> 00:12:34,680 Speaker 2: okay too. We're completely prepared to do that, just like 215 00:12:34,760 --> 00:12:38,120 Speaker 2: completely prepared to jump in the car and go to 216 00:12:38,559 --> 00:12:41,320 Speaker 2: Dan Murphy's for a can of VB if that's really 217 00:12:41,360 --> 00:12:44,200 Speaker 2: what somebody wants, If that's what they really really want, 218 00:12:44,280 --> 00:12:47,040 Speaker 2: and nothing else will do you know, of course that's 219 00:12:47,080 --> 00:12:47,640 Speaker 2: what we'll do. 220 00:12:48,200 --> 00:12:51,840 Speaker 1: That's amazing. Now. When I was preparing for this interview, 221 00:12:52,000 --> 00:12:54,880 Speaker 1: I read that there is one rule that you usually 222 00:12:55,080 --> 00:12:58,280 Speaker 1: tell your staff before they start working for you. Can 223 00:12:58,320 --> 00:13:00,200 Speaker 1: you share what that is? 224 00:13:00,200 --> 00:13:03,640 Speaker 2: There's a very simple rule. It's that there is no 225 00:13:03,679 --> 00:13:06,359 Speaker 2: negative attitude allowed in my businesses. 226 00:13:06,920 --> 00:13:09,480 Speaker 1: What's the reaction when you tell people that? 227 00:13:10,000 --> 00:13:13,480 Speaker 2: If I'm an interview and or recently interviewed probably forty 228 00:13:13,679 --> 00:13:16,360 Speaker 2: different people for positions that are new place in the 229 00:13:16,360 --> 00:13:19,920 Speaker 2: Ara Valley, and as I said, across from you, I 230 00:13:19,960 --> 00:13:23,319 Speaker 2: will ask you about yourself, where you've come from, where 231 00:13:23,360 --> 00:13:26,080 Speaker 2: you've worked, where you're living, what do you like. And 232 00:13:26,120 --> 00:13:29,920 Speaker 2: I'm trying to disarm the person who I'm interviewing, because 233 00:13:30,120 --> 00:13:33,360 Speaker 2: how often really nervous, and I understand that feeling of nervousness, 234 00:13:33,480 --> 00:13:36,160 Speaker 2: and you really want a job, So I'll try to 235 00:13:36,200 --> 00:13:39,400 Speaker 2: disarm them, and I'll be very warm and friendly, and 236 00:13:39,480 --> 00:13:41,839 Speaker 2: often Kylie or one of the other staff members will 237 00:13:41,880 --> 00:13:46,040 Speaker 2: ask the more pointed questions about what was the what 238 00:13:46,080 --> 00:13:47,840 Speaker 2: would your last employee, what was the worst thing your 239 00:13:47,880 --> 00:13:50,280 Speaker 2: last employer might say about you, or something along those lines, 240 00:13:50,559 --> 00:13:52,839 Speaker 2: trying to get to honesty. But there's really only one 241 00:13:52,880 --> 00:13:54,720 Speaker 2: thing that I want to say to people and one 242 00:13:54,720 --> 00:13:57,000 Speaker 2: thing that I want to hear. So at some point 243 00:13:57,080 --> 00:14:00,120 Speaker 2: I will say, so, there's only one rule here there 244 00:14:00,160 --> 00:14:03,960 Speaker 2: at Attica, and that is that there is no negative 245 00:14:04,000 --> 00:14:08,400 Speaker 2: attitude allowed. And I will go on to detail that. So, 246 00:14:08,480 --> 00:14:13,200 Speaker 2: for me, negative attitude is talking back to somebody, being rude, 247 00:14:13,760 --> 00:14:18,000 Speaker 2: being disruptive in a negative way, dropping your shoulders, sulking, 248 00:14:18,880 --> 00:14:23,720 Speaker 2: muttering under your breath, being lazy, obviously not showing up 249 00:14:23,760 --> 00:14:27,680 Speaker 2: for work, on time. That's negative attitude. And so I'm 250 00:14:27,760 --> 00:14:30,280 Speaker 2: very clear about what negative attitude is. And then I'll 251 00:14:30,320 --> 00:14:33,200 Speaker 2: go on to say what is not negative attitude? What 252 00:14:33,280 --> 00:14:36,920 Speaker 2: is not negative attitude is if you ever harassed, made 253 00:14:36,960 --> 00:14:41,200 Speaker 2: to feel intimidated, touched and appropriately, God forbid any of 254 00:14:41,280 --> 00:14:43,920 Speaker 2: those sorts of things, that is not negative attitude. Now 255 00:14:43,920 --> 00:14:46,320 Speaker 2: I want to know about those things immediately if they 256 00:14:46,360 --> 00:14:49,120 Speaker 2: ever happen to you in my workplace, and then they 257 00:14:49,160 --> 00:14:52,840 Speaker 2: will be dealt with quickly and succinctly. And so I 258 00:14:52,960 --> 00:14:56,680 Speaker 2: make that definition because I'm asking people to not have 259 00:14:56,720 --> 00:14:58,960 Speaker 2: any negative attitude, but it doesn't mean that they have 260 00:14:59,040 --> 00:15:02,560 Speaker 2: to beary real problems that they might face in the workplace. 261 00:15:03,360 --> 00:15:05,920 Speaker 2: So once that's clarified, I then look them in the 262 00:15:05,920 --> 00:15:08,520 Speaker 2: eyes and say, hey, can you commit to that? Can 263 00:15:08,520 --> 00:15:10,120 Speaker 2: you be that person? Can you be the person that 264 00:15:10,160 --> 00:15:12,840 Speaker 2: comes to work every day who says hello to everybody 265 00:15:13,400 --> 00:15:16,040 Speaker 2: and gets on with their work in a really productive, 266 00:15:16,080 --> 00:15:20,480 Speaker 2: team orientated way without any negative attitude? And if they 267 00:15:20,520 --> 00:15:24,600 Speaker 2: say yes, I expect them to actually verbally say and 268 00:15:24,600 --> 00:15:27,480 Speaker 2: commit to it. And then I say, I'll remember that 269 00:15:27,520 --> 00:15:30,280 Speaker 2: we had this conversation, and if I ever seen your 270 00:15:30,280 --> 00:15:32,920 Speaker 2: negative attitude we'll be having conversation about it straight away. 271 00:15:33,600 --> 00:15:37,880 Speaker 2: Now that sounds hardline and hardcore, but what it does 272 00:15:38,000 --> 00:15:41,480 Speaker 2: is it just sets the standard from the beginning that 273 00:15:41,680 --> 00:15:45,640 Speaker 2: negative attitude is intolerable to me and to the other 274 00:15:45,680 --> 00:15:50,880 Speaker 2: people that work and in our work environments. And this 275 00:15:51,040 --> 00:15:54,360 Speaker 2: comes from a place of not running the business the 276 00:15:54,400 --> 00:15:56,560 Speaker 2: way that I wanted to in the past, and having 277 00:15:56,720 --> 00:16:00,280 Speaker 2: basically a bunch of negative people who I let be 278 00:16:00,440 --> 00:16:03,760 Speaker 2: negative because I was such an inexperienced and incompetent manager. 279 00:16:04,840 --> 00:16:07,320 Speaker 2: I didn't address any of the issues, and that got 280 00:16:07,360 --> 00:16:10,240 Speaker 2: so bad that it nearly destroyed the business, and it 281 00:16:10,280 --> 00:16:12,320 Speaker 2: nearly destroyed me. It put me in a massive hole, 282 00:16:12,760 --> 00:16:14,400 Speaker 2: and it really made me not want to be a 283 00:16:14,480 --> 00:16:18,040 Speaker 2: chef and not want to run Attica. So coming out 284 00:16:18,080 --> 00:16:21,640 Speaker 2: of that time, those people left and I took ownership 285 00:16:21,640 --> 00:16:23,680 Speaker 2: at the restaurant, I had the chance to build it 286 00:16:23,800 --> 00:16:26,720 Speaker 2: exactly how I wanted it, with the culture exactly how 287 00:16:26,720 --> 00:16:30,160 Speaker 2: I would want it to be. And so just by 288 00:16:30,200 --> 00:16:34,040 Speaker 2: having those simple conversations at the beginning, it really eliminates 289 00:16:34,120 --> 00:16:37,320 Speaker 2: just about all of the problems. And nobody can say 290 00:16:37,480 --> 00:16:42,160 Speaker 2: that they weren't warned. If they do become negative, it's 291 00:16:42,160 --> 00:16:43,360 Speaker 2: a very easy thing to sit down and have a 292 00:16:43,400 --> 00:16:46,640 Speaker 2: conversation about what's going on with you. We had this discussion. 293 00:16:47,040 --> 00:16:48,920 Speaker 2: You know what the standard is and you're not meeting it. 294 00:16:49,040 --> 00:16:50,760 Speaker 2: How can we meet it? Or do you need to 295 00:16:50,800 --> 00:16:52,560 Speaker 2: consider another place to work? 296 00:16:53,000 --> 00:16:56,280 Speaker 1: How do you keep yourself in that positive mindset? With 297 00:16:56,320 --> 00:16:57,160 Speaker 1: that positive. 298 00:16:56,800 --> 00:17:00,040 Speaker 2: Attitude, I'm pretty sunny generally. I love my work. I 299 00:17:00,120 --> 00:17:05,440 Speaker 2: love being at the restaurants, and I have an amazing 300 00:17:05,480 --> 00:17:09,320 Speaker 2: partner in Kylie, who I work with every day and 301 00:17:09,480 --> 00:17:11,880 Speaker 2: we really keep each other in check as well. I 302 00:17:11,920 --> 00:17:16,600 Speaker 2: also have very much a staff of people that give 303 00:17:16,640 --> 00:17:20,439 Speaker 2: feedback rather than just say yes, I don't that's not 304 00:17:20,520 --> 00:17:23,679 Speaker 2: helpful to me. So I know that if I was 305 00:17:24,080 --> 00:17:27,840 Speaker 2: if my own actions weren't up to what I was 306 00:17:27,880 --> 00:17:30,600 Speaker 2: asking of other people and went up to the company's standard, 307 00:17:30,680 --> 00:17:33,239 Speaker 2: then people would pull me aside and tell me and 308 00:17:33,280 --> 00:17:37,600 Speaker 2: I would listen. But that's ever happened. I'm generally exceptionally 309 00:17:37,880 --> 00:17:41,200 Speaker 2: positive and I don't dwell on things. So if there 310 00:17:41,200 --> 00:17:44,160 Speaker 2: are mistakes made, and there are every day, of course, 311 00:17:44,280 --> 00:17:47,280 Speaker 2: there's always problems in business. That's really the definition of 312 00:17:47,320 --> 00:17:51,120 Speaker 2: businesses problems, So it's just about how you'll overcome them. 313 00:17:51,560 --> 00:17:53,520 Speaker 2: I don't dwell on them. I like to deal with 314 00:17:53,600 --> 00:17:56,800 Speaker 2: things in the moment. I don't like to sit down 315 00:17:56,840 --> 00:17:58,760 Speaker 2: and have a big monthly meeting about all the things 316 00:17:58,760 --> 00:18:00,400 Speaker 2: that went wrong. I like to deal with them every 317 00:18:00,480 --> 00:18:03,520 Speaker 2: day as I see them. So people working for me 318 00:18:03,760 --> 00:18:07,080 Speaker 2: generally know if they've made a mistake, then I'll have 319 00:18:07,119 --> 00:18:09,840 Speaker 2: a discussion about it with them, but I won't hold 320 00:18:09,880 --> 00:18:12,920 Speaker 2: it over them, and the next day or the next 321 00:18:12,960 --> 00:18:15,600 Speaker 2: hour is a completely new thing and we'll move on. 322 00:18:16,000 --> 00:18:18,480 Speaker 2: And that's good for them, I think, because there's no 323 00:18:18,640 --> 00:18:20,840 Speaker 2: games and there's no uncertainty, and it's good for me 324 00:18:21,000 --> 00:18:26,680 Speaker 2: because I don't hold on to that stuff. Well, it 325 00:18:26,720 --> 00:18:29,239 Speaker 2: sits within me and I can't let it go. So 326 00:18:29,320 --> 00:18:31,640 Speaker 2: I have to deal with things like that otherwise I'll 327 00:18:31,680 --> 00:18:35,440 Speaker 2: go home and feel anxious about the mistakes or anxious 328 00:18:35,480 --> 00:18:38,760 Speaker 2: about the situation. We're anxious about the relationship. So I 329 00:18:38,920 --> 00:18:42,159 Speaker 2: like to deal with things quickly and positively and move on. 330 00:18:42,800 --> 00:18:44,639 Speaker 1: And how do you do that, Like, do you have 331 00:18:44,680 --> 00:18:48,320 Speaker 1: strategies for being able to move on so quickly? 332 00:18:48,920 --> 00:18:51,679 Speaker 2: I just think it's a part of my personality. I 333 00:18:51,720 --> 00:18:54,320 Speaker 2: don't like a lot of negative conflict in my life. 334 00:18:54,359 --> 00:18:57,280 Speaker 2: I like harmonious relationships. I don't like filling out with people. 335 00:18:57,440 --> 00:18:59,920 Speaker 2: I think that most things can be able become a case. 336 00:19:00,040 --> 00:19:03,120 Speaker 2: When they can't, you just part ways. But even then 337 00:19:03,359 --> 00:19:06,960 Speaker 2: I don't have the capacity to hold anger towards people 338 00:19:07,000 --> 00:19:11,200 Speaker 2: within me. It's a very destructive thing. It doesn't help 339 00:19:11,240 --> 00:19:14,280 Speaker 2: me lead a happy and fruitful life. It doesn't help 340 00:19:14,840 --> 00:19:17,840 Speaker 2: the company. It's just best to stay classy. 341 00:19:18,000 --> 00:19:21,760 Speaker 1: It probably would be the way that that's a nice motto. 342 00:19:22,440 --> 00:19:25,480 Speaker 1: Hey there, it's time for a little ad break. But 343 00:19:25,560 --> 00:19:28,000 Speaker 1: can I ask a favor of you? If you're enjoying 344 00:19:28,040 --> 00:19:30,320 Speaker 1: how I work, I would be so grateful if you 345 00:19:30,359 --> 00:19:32,760 Speaker 1: could hit pause on this show and pop into Apple 346 00:19:32,800 --> 00:19:35,520 Speaker 1: Podcasts or wherever you're listening to this from and leave 347 00:19:35,520 --> 00:19:38,679 Speaker 1: a review. You can do that by clicking on the 348 00:19:38,720 --> 00:19:42,640 Speaker 1: star rating or writing a comment. And aside from the warm, 349 00:19:42,680 --> 00:19:46,080 Speaker 1: fuzzy feelings, this will give both you and me, it 350 00:19:46,160 --> 00:19:48,800 Speaker 1: also helps other people find out about how I work. 351 00:19:48,880 --> 00:19:52,080 Speaker 1: So thank you in advance. Okay, Ben Shuri, We'll be 352 00:19:52,119 --> 00:19:54,760 Speaker 1: back after this break to talk about how we can 353 00:19:54,800 --> 00:19:59,320 Speaker 1: all level up cooking skills at home. Now. I want 354 00:19:59,320 --> 00:20:02,879 Speaker 1: to shift gear into cooking tips because I imagine the 355 00:20:03,200 --> 00:20:07,120 Speaker 1: listeners of how I work. Perhaps we're cooking a fair 356 00:20:07,200 --> 00:20:12,320 Speaker 1: bit at home prior to twenty twenty, but I imagine a 357 00:20:12,359 --> 00:20:15,240 Speaker 1: lot of listeners started cooking a lot at home. And 358 00:20:15,280 --> 00:20:18,800 Speaker 1: I want to know what's the difference between being a 359 00:20:19,040 --> 00:20:23,760 Speaker 1: kind of average amateur chef at home and being a 360 00:20:23,800 --> 00:20:26,800 Speaker 1: really impressive one. Like, what are some things that people 361 00:20:27,200 --> 00:20:32,359 Speaker 1: can do differently to level up there at home cooking prowess? 362 00:20:32,560 --> 00:20:36,520 Speaker 2: Well, okay, so first and foremost, I have one standard 363 00:20:36,520 --> 00:20:39,240 Speaker 2: for everything, just one standard that I apply to everything 364 00:20:39,280 --> 00:20:43,480 Speaker 2: in life, whether it be cooking, whether it be relationships, 365 00:20:43,720 --> 00:20:48,400 Speaker 2: whether it be being a dad, whether it be financial 366 00:20:48,440 --> 00:20:52,000 Speaker 2: accountability or whatever. Like I'm not good at all those things, 367 00:20:52,640 --> 00:20:55,200 Speaker 2: but I have people helping me so that I seem 368 00:20:55,280 --> 00:20:58,320 Speaker 2: like I'm good at those things. But I just have 369 00:20:58,480 --> 00:21:00,440 Speaker 2: one high level. Now I want to meet that high 370 00:21:00,520 --> 00:21:03,800 Speaker 2: level on everything that I do every single day. So 371 00:21:04,680 --> 00:21:08,840 Speaker 2: I think sometimes how that applies to cooking is sometimes 372 00:21:09,280 --> 00:21:12,159 Speaker 2: different things in cooking are viewed at different values. So 373 00:21:12,240 --> 00:21:14,080 Speaker 2: if you were cooking a dinner party, it would be 374 00:21:14,119 --> 00:21:17,320 Speaker 2: really important that that dinner party be really awesome because 375 00:21:17,320 --> 00:21:20,280 Speaker 2: you want to impress your friends, whereas your breakfast might 376 00:21:20,320 --> 00:21:23,879 Speaker 2: have sucked a bit My approach to getting better at 377 00:21:23,880 --> 00:21:27,919 Speaker 2: cooking is just to apply one standard to every single 378 00:21:28,119 --> 00:21:31,239 Speaker 2: bit of cooking that you do. So don't make a 379 00:21:31,480 --> 00:21:34,080 Speaker 2: terrible breakfast. It's just as easy to make a great one. 380 00:21:34,320 --> 00:21:37,159 Speaker 2: So if you just try to take that approach, and 381 00:21:37,240 --> 00:21:39,040 Speaker 2: I imagine a lot of people that are listening to 382 00:21:39,040 --> 00:21:41,600 Speaker 2: this a pretty high treat achievers and a driven so 383 00:21:41,640 --> 00:21:44,960 Speaker 2: that they should already be familiar with a high level. 384 00:21:45,160 --> 00:21:46,920 Speaker 2: Just apply the high level that you have in your 385 00:21:46,920 --> 00:21:51,359 Speaker 2: life already to cooking. And with cooking, there's heaps heaps 386 00:21:51,359 --> 00:21:55,800 Speaker 2: of variables every day, and those variables are the oven 387 00:21:56,040 --> 00:21:58,280 Speaker 2: that you work with might not be the same oven 388 00:21:58,320 --> 00:22:02,000 Speaker 2: that you work cooked with yesterday. The tomato is definitely 389 00:22:02,040 --> 00:22:04,320 Speaker 2: not going to taste the same as they did yesterday 390 00:22:04,320 --> 00:22:06,399 Speaker 2: if they're not the same tomatoes. But even if they 391 00:22:06,400 --> 00:22:08,399 Speaker 2: are the same tomatoes you had for two days, are 392 00:22:08,400 --> 00:22:10,800 Speaker 2: going to taste different, especially if you get them on 393 00:22:10,880 --> 00:22:15,439 Speaker 2: the bench. The best cooking is always intuitive and is 394 00:22:15,480 --> 00:22:19,240 Speaker 2: with feel. So times and temperatures, while they be important, 395 00:22:19,520 --> 00:22:24,560 Speaker 2: feel is more important. Feel only comes from repetition, from 396 00:22:24,600 --> 00:22:28,200 Speaker 2: doing something time and time again. What is really helpful 397 00:22:28,240 --> 00:22:31,600 Speaker 2: to progress quicker in cooking, To go from being like 398 00:22:31,640 --> 00:22:34,520 Speaker 2: a good cook to a great cook is trying to 399 00:22:34,560 --> 00:22:37,639 Speaker 2: remember the data in one of two ways. Some people 400 00:22:37,760 --> 00:22:40,040 Speaker 2: can just retain it in their mind and other people 401 00:22:40,119 --> 00:22:42,480 Speaker 2: need to make notes. I would say if you're at 402 00:22:42,640 --> 00:22:46,119 Speaker 2: the beginning of your trying to get better at cooking phase, 403 00:22:46,680 --> 00:22:49,040 Speaker 2: then you should take notes, especially if you're making the 404 00:22:49,040 --> 00:22:51,680 Speaker 2: same thing. So if you make a bolin aise tomorrow, 405 00:22:52,200 --> 00:22:56,000 Speaker 2: write down what you did, and then afterwards write down 406 00:22:56,040 --> 00:22:59,040 Speaker 2: what was really good about it. The next time that 407 00:22:59,080 --> 00:23:01,040 Speaker 2: you go to make a bolin, you've got those notes 408 00:23:01,080 --> 00:23:03,560 Speaker 2: to refer to. Now you might want to make some 409 00:23:03,680 --> 00:23:06,440 Speaker 2: changes because you thought that maybe your source wasn't rich enough, 410 00:23:06,480 --> 00:23:08,360 Speaker 2: maybe it didn't have enough olive oil, maybe it needed 411 00:23:08,400 --> 00:23:10,480 Speaker 2: a bit more sugar because the tomatoes were to acid it. 412 00:23:11,200 --> 00:23:13,520 Speaker 2: You can move forward in the quality of that bottle 413 00:23:13,560 --> 00:23:17,040 Speaker 2: naze by remembering what you did the last time, and 414 00:23:17,480 --> 00:23:20,280 Speaker 2: then you'll reach a point after maybe ten times, where 415 00:23:20,480 --> 00:23:23,480 Speaker 2: you no longer need to refer to those notes or 416 00:23:23,520 --> 00:23:26,919 Speaker 2: even really think about it, because it becomes intuitive. So 417 00:23:26,960 --> 00:23:29,240 Speaker 2: that would be probably a pro tip is how to 418 00:23:29,240 --> 00:23:32,399 Speaker 2: get better. A lot of really good young chefs are 419 00:23:32,400 --> 00:23:35,359 Speaker 2: trying to get better take notes. Obviously, there's good and 420 00:23:35,400 --> 00:23:38,919 Speaker 2: bad recipes, and there's good and bad cookbooks, so I 421 00:23:38,920 --> 00:23:41,760 Speaker 2: suppose some of the classic cookbooks are often the best. 422 00:23:41,920 --> 00:23:46,920 Speaker 2: I think anything by Fergus Henderson, the celebrated English chef 423 00:23:47,520 --> 00:23:51,919 Speaker 2: from Saint John, those are really good, fundamental books on cooking. 424 00:23:53,000 --> 00:23:56,639 Speaker 2: Don't get too carried away with glossy, fancy, beautiful looking 425 00:23:56,680 --> 00:24:00,679 Speaker 2: restaurant cookbooks. I say this as somebody who once produced 426 00:24:00,720 --> 00:24:06,600 Speaker 2: a book like that, try to find something that's more realistic. 427 00:24:06,920 --> 00:24:10,840 Speaker 2: All good cooking in the world generally stems from home cooking, 428 00:24:10,880 --> 00:24:14,800 Speaker 2: including my cooking at Attica. I think Stephanie Alexander is 429 00:24:14,840 --> 00:24:17,840 Speaker 2: an absolutely amazing inspiration and a great book book author. 430 00:24:18,359 --> 00:24:21,280 Speaker 2: You can't go wrong with Stephanie or Maggie. Maggie Bear 431 00:24:21,400 --> 00:24:25,440 Speaker 2: is also another exceptionally gifted Australian cook. Neil Perry's books 432 00:24:25,440 --> 00:24:29,960 Speaker 2: are excellent. I really like Adam Leo as well. I've 433 00:24:29,960 --> 00:24:31,800 Speaker 2: got to say, as a both as a person and 434 00:24:31,880 --> 00:24:34,560 Speaker 2: as a cook, I think he's a really awesome person 435 00:24:34,840 --> 00:24:39,120 Speaker 2: for people to follow who cook at home. Sometimes chefs, 436 00:24:39,320 --> 00:24:42,159 Speaker 2: you know, sort of high end restaurant chefs like me, 437 00:24:42,359 --> 00:24:45,240 Speaker 2: can get a little bit caught up in the nature 438 00:24:45,280 --> 00:24:48,040 Speaker 2: of their work, so sometimes we're not the best to follow, 439 00:24:48,600 --> 00:24:51,880 Speaker 2: to be honest, in terms of trying to cook things 440 00:24:51,920 --> 00:24:52,280 Speaker 2: at home. 441 00:24:53,200 --> 00:24:56,520 Speaker 1: I want to dig into this idea of applying this 442 00:24:56,680 --> 00:25:00,080 Speaker 1: high level standard to everything that you cook, which I 443 00:25:00,119 --> 00:25:04,280 Speaker 1: find really interesting because I definitely don't do that myself, 444 00:25:04,760 --> 00:25:07,320 Speaker 1: and I want to know how do we do that 445 00:25:07,600 --> 00:25:12,080 Speaker 1: yet be efficient in the kitchen and not let the 446 00:25:12,119 --> 00:25:15,520 Speaker 1: preparation of a breakfast take an hour like a dinner 447 00:25:15,560 --> 00:25:19,160 Speaker 1: party preparation might take. What are some tips for being 448 00:25:19,240 --> 00:25:22,640 Speaker 1: more efficient and managing our time better when we are 449 00:25:22,680 --> 00:25:25,359 Speaker 1: trying to stick to that high level across everything we cook. 450 00:25:25,560 --> 00:25:28,199 Speaker 2: No, it's a good question. I would say though, that 451 00:25:28,480 --> 00:25:31,040 Speaker 2: it takes just as long to make a bad breakfast 452 00:25:31,080 --> 00:25:33,880 Speaker 2: as it does to make a good breakfast, if not longer, 453 00:25:34,640 --> 00:25:38,920 Speaker 2: especially if you factor in the lack of productivity that 454 00:25:38,960 --> 00:25:41,320 Speaker 2: you're going to have from eating that terrible breakfast and 455 00:25:41,359 --> 00:25:45,200 Speaker 2: how it's going to make you feel afterwards. So probably 456 00:25:45,240 --> 00:25:47,760 Speaker 2: the first and foremost thing about making a really good breakfast, 457 00:25:47,800 --> 00:25:50,119 Speaker 2: let's just say eggs, for example, eggs are not as easy, 458 00:25:50,240 --> 00:25:52,480 Speaker 2: you know as they might seem. To cook Eggs really 459 00:25:52,520 --> 00:25:55,600 Speaker 2: well as gain something that you should research and read 460 00:25:55,680 --> 00:25:58,640 Speaker 2: about and then practice so once you've got it down, 461 00:25:58,680 --> 00:26:01,720 Speaker 2: it's just really easy to make them well, whether it 462 00:26:01,760 --> 00:26:05,080 Speaker 2: be scroundwater or poached. To give you a little tip 463 00:26:05,119 --> 00:26:07,960 Speaker 2: on poaching eggs, something that I've learned to poach eggs 464 00:26:07,960 --> 00:26:11,359 Speaker 2: successfully is to have a pot of water that's a 465 00:26:11,359 --> 00:26:14,439 Speaker 2: bit deeper than you think it should be, and to 466 00:26:14,440 --> 00:26:16,400 Speaker 2: have a bit more volume of water than you think 467 00:26:16,440 --> 00:26:19,439 Speaker 2: you need. So I would probably be poaching eggs and 468 00:26:19,800 --> 00:26:23,679 Speaker 2: about twenty centimeters of water. I would have it just 469 00:26:23,880 --> 00:26:28,480 Speaker 2: below boiling, just a gentle summer. At the start, I 470 00:26:28,640 --> 00:26:32,400 Speaker 2: always put in a capful of white vinegar, not white 471 00:26:32,400 --> 00:26:35,600 Speaker 2: wine vinegar. White vinegar, the cheap stuff that helps the 472 00:26:35,600 --> 00:26:38,840 Speaker 2: eggs cook and helps the protein set nicely. And now 473 00:26:38,880 --> 00:26:42,320 Speaker 2: some people will swear by cooking eggs room temperature, others 474 00:26:42,400 --> 00:26:45,560 Speaker 2: from the fridge. I'm take from the fridge and cook egg. 475 00:26:46,000 --> 00:26:49,639 Speaker 2: Egg guy, no salt in the water. What I would do. 476 00:26:49,640 --> 00:26:51,800 Speaker 2: They would take a spoon and I will swirl that 477 00:26:51,920 --> 00:26:54,520 Speaker 2: water a little bit like a little bit like a whirlpool, 478 00:26:54,880 --> 00:26:58,320 Speaker 2: and then that will spin. That water will spin in 479 00:26:58,320 --> 00:27:01,199 Speaker 2: the saucepan. And then I'll take my egg and I'll 480 00:27:01,400 --> 00:27:06,520 Speaker 2: crack it directly into that gently swirling the water slowing 481 00:27:06,560 --> 00:27:09,560 Speaker 2: as I'm adding the eggs, And what that does is 482 00:27:09,600 --> 00:27:12,480 Speaker 2: it helps the egg whites that wrap around the yolk, 483 00:27:12,600 --> 00:27:15,320 Speaker 2: and you get a nicer shape. To try it next time, 484 00:27:15,920 --> 00:27:18,480 Speaker 2: I would then turn the water down a little bit. 485 00:27:18,480 --> 00:27:20,400 Speaker 2: I don't want it to summer or boil at all 486 00:27:20,440 --> 00:27:23,840 Speaker 2: as I'm poaching them, and then just very simply drain 487 00:27:24,119 --> 00:27:26,199 Speaker 2: the eggs, take the eggs from the saucepan with a 488 00:27:26,200 --> 00:27:29,240 Speaker 2: slotted spoon. I might just touch the bottom of the 489 00:27:29,280 --> 00:27:32,240 Speaker 2: egg on a paper towel, so my toast is not 490 00:27:32,359 --> 00:27:37,560 Speaker 2: soggy and proper bread, something with structure and really good butter. 491 00:27:38,040 --> 00:27:41,160 Speaker 2: Now you might be thinking, well, really good butter is expensive. 492 00:27:42,320 --> 00:27:45,199 Speaker 2: I always say it is expensive, but use less. You know. 493 00:27:45,320 --> 00:27:48,160 Speaker 2: That's kind of I guess, probably part of my cooking philosophy. 494 00:27:48,160 --> 00:27:50,800 Speaker 2: To buy the best ingredients you afford, you can afford, 495 00:27:51,400 --> 00:27:52,800 Speaker 2: and if you can't afford a lot of them, just 496 00:27:52,800 --> 00:27:56,200 Speaker 2: buy a small amount of them. Eat more vegetables, less meat. 497 00:27:56,520 --> 00:27:57,280 Speaker 2: That's the way to go. 498 00:27:57,840 --> 00:27:59,920 Speaker 1: What is the best butter? What should we be buy? 499 00:28:00,400 --> 00:28:03,920 Speaker 2: Well, if you're in Victoria, the best butter I think. 500 00:28:04,080 --> 00:28:06,480 Speaker 2: I mean, I'm going to sound terribly arrogant. Here is 501 00:28:06,520 --> 00:28:09,879 Speaker 2: the butter that we make by hand at Attica. But 502 00:28:10,560 --> 00:28:14,520 Speaker 2: if you're just looking to buy butter, Gippsland, Jersey make 503 00:28:14,600 --> 00:28:19,000 Speaker 2: an exceptionally good cultured butter from Jersey cows. I prefer 504 00:28:19,440 --> 00:28:23,800 Speaker 2: the cream and the butter from Jersey cows. My father, 505 00:28:24,320 --> 00:28:27,240 Speaker 2: who was a dairy farmer at one point, referred to 506 00:28:27,880 --> 00:28:33,320 Speaker 2: Jersey cow milk as bovine wine and for me, they 507 00:28:33,400 --> 00:28:35,840 Speaker 2: have a richer and more full of flavor. Most of 508 00:28:35,880 --> 00:28:38,720 Speaker 2: the milk and cream in New Zealand than in Australia 509 00:28:38,760 --> 00:28:42,560 Speaker 2: I believe is from freezing cows and it's more about quantity. 510 00:28:42,720 --> 00:28:45,360 Speaker 2: But yeah, if you can buy Jersey cream or Jersey butter, 511 00:28:45,800 --> 00:28:49,120 Speaker 2: it's always generally more yellow and rich. But yeah, the 512 00:28:49,120 --> 00:28:50,920 Speaker 2: Gippsland Jersey butter is really great. 513 00:28:51,240 --> 00:28:53,479 Speaker 1: And selfishly, I want to know how do you make 514 00:28:53,520 --> 00:28:56,560 Speaker 1: a good omelet because I feel like that's my go 515 00:28:56,640 --> 00:28:58,080 Speaker 1: to egg dish. 516 00:28:58,320 --> 00:29:00,920 Speaker 2: Sure give me some tips for that. The best eggs 517 00:29:00,960 --> 00:29:03,240 Speaker 2: you must start with the best eggs fresh. 518 00:29:03,240 --> 00:29:05,000 Speaker 1: And how do I know what are the best eggs? 519 00:29:05,000 --> 00:29:07,680 Speaker 2: Well? The best way to know if you're lucky enough 520 00:29:07,680 --> 00:29:09,360 Speaker 2: to be able to afford to go to a farmer's 521 00:29:09,400 --> 00:29:11,520 Speaker 2: market or to have a farmer's market close to you. 522 00:29:11,840 --> 00:29:13,520 Speaker 2: The best thing to do is to make friends with 523 00:29:14,600 --> 00:29:17,120 Speaker 2: the free range egg farmer at the farmer's market and 524 00:29:17,160 --> 00:29:19,040 Speaker 2: then you would be able to determine how old the 525 00:29:19,040 --> 00:29:22,200 Speaker 2: eggs are, and what the conditions on the farm are like, 526 00:29:22,360 --> 00:29:25,640 Speaker 2: and how many hens per squimeter and these types of things. 527 00:29:25,640 --> 00:29:27,320 Speaker 2: If you're so, if you really want to go that 528 00:29:27,400 --> 00:29:31,080 Speaker 2: deep into it, I would say avoid eggs from supermarkets 529 00:29:31,280 --> 00:29:34,600 Speaker 2: would be my would be my definite advice if you can, 530 00:29:35,160 --> 00:29:38,040 Speaker 2: because you just don't know how long they've been hanging around, 531 00:29:38,120 --> 00:29:41,360 Speaker 2: how long they've been in the distribution center before they 532 00:29:41,400 --> 00:29:43,280 Speaker 2: got to the supermarket, and how long they've even been 533 00:29:43,320 --> 00:29:46,280 Speaker 2: at the supermarket before you brought them. So if not 534 00:29:46,360 --> 00:29:49,200 Speaker 2: from a farmer's market, definitely from a small or a 535 00:29:49,240 --> 00:29:52,680 Speaker 2: local independent grosser, from a farm gate. I mean maybe 536 00:29:52,680 --> 00:29:55,680 Speaker 2: that's a little romantic, but just try to make some 537 00:29:55,760 --> 00:29:58,640 Speaker 2: kind of connection to it. Do your research, but also 538 00:29:59,160 --> 00:30:02,360 Speaker 2: buy different types, different ones, and just settle on the 539 00:30:02,360 --> 00:30:05,000 Speaker 2: ones that you like and the eggs that are consistent. 540 00:30:05,480 --> 00:30:07,800 Speaker 2: So once you've got good eggs, and it's actually not 541 00:30:07,840 --> 00:30:09,680 Speaker 2: a hard thing to buy in Australia, e. The good eggs, 542 00:30:09,720 --> 00:30:11,720 Speaker 2: we're very lucky. If you go to North America, good 543 00:30:11,840 --> 00:30:15,360 Speaker 2: luck trying to buy good eggs. So take the eggs. 544 00:30:15,680 --> 00:30:18,600 Speaker 2: And I like to do a two egg omelet. So 545 00:30:18,880 --> 00:30:20,880 Speaker 2: I've got my omelet pan. I should say as well, 546 00:30:20,960 --> 00:30:23,880 Speaker 2: So you need a lovely pan. That's really helpful. 547 00:30:24,200 --> 00:30:25,320 Speaker 1: What's a good omelet pan. 548 00:30:25,760 --> 00:30:32,040 Speaker 2: Well, I've got a pan by all Clad, allc Lad 549 00:30:32,240 --> 00:30:34,320 Speaker 2: all Clad. I like it very much. It's got a 550 00:30:34,360 --> 00:30:38,080 Speaker 2: copper core. It's quite an expensive pan. But again that's 551 00:30:38,120 --> 00:30:40,720 Speaker 2: a relative thing because the pan that I've got will 552 00:30:40,800 --> 00:30:44,320 Speaker 2: last my entire life. And if you buy it's not 553 00:30:44,400 --> 00:30:46,560 Speaker 2: a nonstick pan. If you buy nonstick pans, they're not 554 00:30:46,600 --> 00:30:49,200 Speaker 2: the greatest. They wear out in your life. You might 555 00:30:49,280 --> 00:30:52,720 Speaker 2: have twenty non stick pans, which would be more expensive 556 00:30:52,800 --> 00:30:57,160 Speaker 2: than my expensive all Clad pan. So again, if you 557 00:30:57,160 --> 00:30:59,960 Speaker 2: can afford it, the best pan. Like it's just a say, 558 00:31:00,120 --> 00:31:03,680 Speaker 2: a steel copper core pan, and sometimes saying the steel 559 00:31:03,680 --> 00:31:06,400 Speaker 2: pans are really sticky, but this one's not. It's smallish, 560 00:31:06,440 --> 00:31:10,920 Speaker 2: it's not huge. Say, it's probably got to twenty centimeter base. 561 00:31:11,200 --> 00:31:13,280 Speaker 2: And what I do is I have my eggs, I 562 00:31:13,320 --> 00:31:16,920 Speaker 2: crack them into a small bowl and I whisked them 563 00:31:17,120 --> 00:31:20,840 Speaker 2: with a fork, not a whisk. Why is that because 564 00:31:20,880 --> 00:31:23,320 Speaker 2: I don't want to break them up too much. I 565 00:31:23,360 --> 00:31:25,880 Speaker 2: want to break them up just enough. You'll still see 566 00:31:26,160 --> 00:31:28,680 Speaker 2: in my olmelets little bits of white. I don't want 567 00:31:28,720 --> 00:31:30,720 Speaker 2: to break down the texture and the structure of the 568 00:31:30,760 --> 00:31:32,920 Speaker 2: egg too much, and you can almost collapse it and 569 00:31:33,560 --> 00:31:38,080 Speaker 2: it becomes, in my opinion, tougher, and it's stickier kind 570 00:31:38,120 --> 00:31:40,280 Speaker 2: of to the pan and it's just not as nice. 571 00:31:40,440 --> 00:31:44,080 Speaker 2: So definitely with a fork. I like to have my 572 00:31:44,360 --> 00:31:47,400 Speaker 2: pan on a medium heat, not too low, not too high. 573 00:31:48,000 --> 00:31:50,280 Speaker 2: I like to put a little bit of olive oil 574 00:31:50,280 --> 00:31:53,000 Speaker 2: into the pan first, like I would say, a half 575 00:31:53,040 --> 00:31:58,000 Speaker 2: teaspoon and teaspoon, swell that around, whist my eggs. Most 576 00:31:58,080 --> 00:31:59,720 Speaker 2: of the time, I don't seize my eggs, but you 577 00:31:59,760 --> 00:32:02,240 Speaker 2: can season, but there's definitely skills of thoughts on whether 578 00:32:02,320 --> 00:32:03,880 Speaker 2: or not they should be seasoned. At that point, I 579 00:32:03,920 --> 00:32:07,600 Speaker 2: don't season them in the bowl. I add a knob 580 00:32:07,640 --> 00:32:11,240 Speaker 2: a good butter again, not any butter, but good butter 581 00:32:11,680 --> 00:32:14,000 Speaker 2: to the oil. And I watch foam now and it's 582 00:32:14,000 --> 00:32:16,479 Speaker 2: not going brown or black at this point, it's just fibing. 583 00:32:16,520 --> 00:32:19,680 Speaker 2: So it's got a good temperature, but that the butter 584 00:32:19,800 --> 00:32:22,880 Speaker 2: is not burning, I will pour the eggs into it, 585 00:32:22,960 --> 00:32:24,880 Speaker 2: using a spatula to get all of the egg out 586 00:32:24,920 --> 00:32:27,440 Speaker 2: of the bowl. That's approach it. You never leave anything 587 00:32:27,520 --> 00:32:31,120 Speaker 2: in the bowl for any preparation in cooking. Do not 588 00:32:31,200 --> 00:32:33,280 Speaker 2: leave anything in the bowl, no matter what you're making. 589 00:32:33,960 --> 00:32:36,280 Speaker 2: And I like to use a spatula to make my omelets, 590 00:32:36,320 --> 00:32:39,880 Speaker 2: a rubber spatula like some chefs seem to call them maurices, 591 00:32:39,920 --> 00:32:41,680 Speaker 2: but it's always just a spacheler for me. And I 592 00:32:41,800 --> 00:32:46,240 Speaker 2: use a heatproof one with a red handle and smallish 593 00:32:46,480 --> 00:32:49,000 Speaker 2: and I pour those eggs into that pan that' said 594 00:32:49,000 --> 00:32:51,640 Speaker 2: the moderate heat, and the butter is fimbing, but not color, 595 00:32:51,920 --> 00:32:54,840 Speaker 2: no color, And I just shake the pangently above the 596 00:32:54,880 --> 00:32:58,440 Speaker 2: element a little bit. I then allow the eggs to 597 00:32:58,720 --> 00:33:00,840 Speaker 2: cover the entire base of the pan and cook a 598 00:33:00,880 --> 00:33:03,320 Speaker 2: little bit. And then I quickly use my spatula to 599 00:33:03,360 --> 00:33:07,360 Speaker 2: stir them just once, and then I'll probably take the 600 00:33:07,400 --> 00:33:10,080 Speaker 2: pan off the heat and just let the heat of 601 00:33:10,120 --> 00:33:13,800 Speaker 2: the pan do the cooking of the omelet. Now, sometimes 602 00:33:13,840 --> 00:33:15,720 Speaker 2: if I'm putting something in it, I'd like to put 603 00:33:15,800 --> 00:33:18,200 Speaker 2: a small amount of gria or a parmesan or even 604 00:33:18,200 --> 00:33:22,080 Speaker 2: a soft cheese, and then I'm going to basically take 605 00:33:22,920 --> 00:33:26,040 Speaker 2: the handle of the pan in my left hand and 606 00:33:26,080 --> 00:33:27,760 Speaker 2: I'm going to lift it a little bit so that 607 00:33:27,920 --> 00:33:30,160 Speaker 2: the pan is now on an angle sloping down towards 608 00:33:30,160 --> 00:33:32,720 Speaker 2: the stove, and I'm going to use the spatula to 609 00:33:32,920 --> 00:33:35,720 Speaker 2: roll my omelet into the shape of a cigar. This 610 00:33:35,760 --> 00:33:38,840 Speaker 2: is a very classic style of making omelets. What I'm 611 00:33:38,880 --> 00:33:42,280 Speaker 2: looking for is that nice, even round cigar. I'm letting 612 00:33:42,320 --> 00:33:46,080 Speaker 2: the omelet roll on itself. I'm using the gravity because 613 00:33:46,080 --> 00:33:48,200 Speaker 2: I've elevated the pan on an angle in my left hand, 614 00:33:48,880 --> 00:33:51,520 Speaker 2: and at the end or just give a little tap 615 00:33:51,600 --> 00:33:54,960 Speaker 2: to help the omelet form into the cigar. And then 616 00:33:55,000 --> 00:33:57,640 Speaker 2: i will use that same angle, the same sort of 617 00:33:57,720 --> 00:34:02,360 Speaker 2: awkward looking angle to put on the plate. Now the key. 618 00:34:02,920 --> 00:34:06,040 Speaker 2: In my opinion, omelets should have no color on it, 619 00:34:06,080 --> 00:34:08,439 Speaker 2: should be no brown on it at all. It should 620 00:34:08,480 --> 00:34:12,080 Speaker 2: be golden like yellow, the color of the egg. And 621 00:34:12,120 --> 00:34:14,000 Speaker 2: that's how I do it. I always want the omelet 622 00:34:14,040 --> 00:34:16,840 Speaker 2: to be a little bit runny in the middle, especially 623 00:34:16,880 --> 00:34:20,120 Speaker 2: as eggs will continue to cook in the pan, and 624 00:34:20,160 --> 00:34:22,480 Speaker 2: then a little bit when they're on the plate as well. 625 00:34:22,600 --> 00:34:26,680 Speaker 1: That is amazing. I'm feeling very inspired to be trying 626 00:34:26,800 --> 00:34:30,520 Speaker 1: that out after this interview, I want to know what 627 00:34:30,800 --> 00:34:34,920 Speaker 1: are like two or three basic skills that people should 628 00:34:34,960 --> 00:34:39,160 Speaker 1: focus on mastering again to level themselves up, but also 629 00:34:39,400 --> 00:34:42,720 Speaker 1: to potentially get some time efficiencies. Like for me, for example, 630 00:34:42,760 --> 00:34:45,120 Speaker 1: I think about cutting, and I know how I'm meant 631 00:34:45,120 --> 00:34:47,640 Speaker 1: to be cutting with my fingers, kind of like on 632 00:34:47,719 --> 00:34:50,920 Speaker 1: a right angle, but I just can't seem to motivate 633 00:34:51,000 --> 00:34:54,000 Speaker 1: myself to I don't know to do that. I'm sort 634 00:34:54,000 --> 00:34:55,920 Speaker 1: of willing to take the risk of chopping off my 635 00:34:56,000 --> 00:34:58,880 Speaker 1: fingers because it just seems too hard to change that habit. 636 00:34:58,920 --> 00:35:00,800 Speaker 1: But I don't know if that's one the basic skills 637 00:35:00,800 --> 00:35:03,000 Speaker 1: to master. But what should we be thinking about? Where 638 00:35:03,000 --> 00:35:06,880 Speaker 1: should we invest our time in terms of really upskilling ourselves? 639 00:35:07,040 --> 00:35:10,560 Speaker 2: Well, in terms of knives, I think there's two things 640 00:35:11,080 --> 00:35:15,120 Speaker 2: that spring to mind. Knives are important, Buying a proper 641 00:35:15,200 --> 00:35:18,560 Speaker 2: knife is important, and keeping it sharp is important. Now 642 00:35:18,680 --> 00:35:20,520 Speaker 2: most people will know that if you have a blunt knife, 643 00:35:20,520 --> 00:35:22,840 Speaker 2: it's really dangerous, and it is and I've been the 644 00:35:22,880 --> 00:35:25,880 Speaker 2: victim of a blunt knife. I cut myself incredibly badly 645 00:35:26,040 --> 00:35:28,480 Speaker 2: on the hand. As an apprentice with a blunt knife, 646 00:35:29,040 --> 00:35:31,759 Speaker 2: you want to find a cook's knife, and that is 647 00:35:31,880 --> 00:35:34,440 Speaker 2: the traditional knife that you think of when you think 648 00:35:34,480 --> 00:35:37,000 Speaker 2: of cooking. You want to find a cook knife that 649 00:35:37,080 --> 00:35:40,360 Speaker 2: suits you. There's a different and correct cook's knife for 650 00:35:40,400 --> 00:35:44,880 Speaker 2: every person out there. If you have finer hands, smaller hands, 651 00:35:44,920 --> 00:35:48,520 Speaker 2: and thinner wrists and you want a lighter, smaller cook knife, 652 00:35:48,520 --> 00:35:51,839 Speaker 2: you don't want a huge ten inch cook knife. That's 653 00:35:51,880 --> 00:35:54,080 Speaker 2: not going to be appropriate for you. That's going to 654 00:35:54,080 --> 00:35:57,759 Speaker 2: be uncomfortable, unwieldly and difficult to use. Even you know, 655 00:35:57,800 --> 00:36:01,160 Speaker 2: I've got reasonable size hands and nothing huge and reasonable 656 00:36:01,160 --> 00:36:05,520 Speaker 2: size rests. I prefer a smaller cook's knife. I don't 657 00:36:05,600 --> 00:36:08,920 Speaker 2: like really big cooks knives. I want to control the 658 00:36:09,040 --> 00:36:11,560 Speaker 2: knife at all times, so therefore I want a smaller knife, 659 00:36:11,560 --> 00:36:13,040 Speaker 2: and I know where the tippers and I know where 660 00:36:13,040 --> 00:36:15,680 Speaker 2: the bladers all the time, and I'm minimalizing the risk 661 00:36:16,040 --> 00:36:20,040 Speaker 2: or injury to myself but also making better cuts. So 662 00:36:21,000 --> 00:36:24,239 Speaker 2: I would say go to a specialist knife shop is 663 00:36:24,280 --> 00:36:26,520 Speaker 2: the go, and there are a few in Melbourne and 664 00:36:26,760 --> 00:36:30,279 Speaker 2: throughout Australia. I really like chef's hat and talk to 665 00:36:30,320 --> 00:36:34,320 Speaker 2: the people there. Often in catering shops and knife shops 666 00:36:34,400 --> 00:36:36,520 Speaker 2: there might be somebody who was a former chef who 667 00:36:36,560 --> 00:36:40,399 Speaker 2: can advise you. I like Finder blade knives. Some of 668 00:36:40,440 --> 00:36:44,120 Speaker 2: the cheaper knives and the heavier German knives have a 669 00:36:44,239 --> 00:36:48,480 Speaker 2: very very thick heft and very thick heavy heel on them. 670 00:36:48,719 --> 00:36:51,520 Speaker 2: I don't like that. I have no affiliation with the 671 00:36:51,560 --> 00:36:57,080 Speaker 2: brand Lectro Knox, but I swear by their knives as affordable, 672 00:36:57,800 --> 00:37:03,319 Speaker 2: practical products. So while I have incredible handmade knives by 673 00:37:03,680 --> 00:37:09,000 Speaker 2: Australian blacksmiths, an amazing beautiful, stunning handmade and machine made 674 00:37:09,080 --> 00:37:13,920 Speaker 2: knives by Japanese knife makers, I also have rosewood handled 675 00:37:13,960 --> 00:37:17,239 Speaker 2: and plastic handled Victor Knox knives that I really like 676 00:37:17,400 --> 00:37:20,600 Speaker 2: using because they've got a fine blade and I find 677 00:37:20,760 --> 00:37:23,400 Speaker 2: the height from your chopping board to the handle to 678 00:37:23,440 --> 00:37:26,440 Speaker 2: be appropriate. Easy to sharpen because the steel is a 679 00:37:26,480 --> 00:37:29,880 Speaker 2: little bit softer. Some of the German steel is incredibly 680 00:37:29,920 --> 00:37:32,759 Speaker 2: hard and difficult to keep sharp unless you're a real 681 00:37:32,840 --> 00:37:36,320 Speaker 2: expert at it. Make sure that you have a steel always. 682 00:37:36,560 --> 00:37:39,680 Speaker 2: It would probably make a lot of knife experts out 683 00:37:39,719 --> 00:37:43,200 Speaker 2: there gasp and horror, but I like diamond steels. They 684 00:37:43,239 --> 00:37:45,680 Speaker 2: can chew through the babe of your knife, but they 685 00:37:46,360 --> 00:37:48,719 Speaker 2: allow me to keep an edge for longer and I 686 00:37:48,760 --> 00:37:53,280 Speaker 2: don't go hard on them because realistically, having a stone 687 00:37:53,560 --> 00:37:55,800 Speaker 2: and putting a knife on the stone on a weekly 688 00:37:55,920 --> 00:37:57,880 Speaker 2: or monthly basis is not practical for a lot of 689 00:37:57,880 --> 00:38:01,520 Speaker 2: busy people. So those are tips now in terms of 690 00:38:01,560 --> 00:38:07,000 Speaker 2: actually using the knife, practice by yourself a bunch of onions, 691 00:38:07,360 --> 00:38:09,920 Speaker 2: and practice on onions. Onion is probably the best thing 692 00:38:09,960 --> 00:38:12,000 Speaker 2: to practice on because they're probably the hardest thing to 693 00:38:12,040 --> 00:38:16,160 Speaker 2: cut well, especially brinoirs, which is the French word that 694 00:38:16,239 --> 00:38:20,160 Speaker 2: chefs use for fine dice of onion. So with an onion, 695 00:38:20,400 --> 00:38:22,680 Speaker 2: when you peel the onion, you need to make sure 696 00:38:22,680 --> 00:38:24,839 Speaker 2: that you don't cut too much of the core off, 697 00:38:24,920 --> 00:38:27,000 Speaker 2: only just a little bit. The core is where the 698 00:38:27,080 --> 00:38:30,240 Speaker 2: roots of the onion growing. Just trim it off slightly. 699 00:38:30,719 --> 00:38:33,160 Speaker 2: The other end where the tip is, just cut that 700 00:38:33,239 --> 00:38:38,080 Speaker 2: off slightly. Cut it in half lengthways through the core 701 00:38:38,160 --> 00:38:41,560 Speaker 2: to the tip, and then peel it and then put 702 00:38:41,560 --> 00:38:45,239 Speaker 2: the onion flat side down. And the technique to use 703 00:38:45,239 --> 00:38:49,520 Speaker 2: it's quite hard to describe in words without actually showing, 704 00:38:49,600 --> 00:38:51,239 Speaker 2: but the technique that I like to use it I 705 00:38:51,320 --> 00:38:53,879 Speaker 2: call it a crab technique with my hand. And what 706 00:38:53,920 --> 00:38:56,360 Speaker 2: that means is I have I'm a right handed cook, 707 00:38:56,480 --> 00:38:58,640 Speaker 2: so I have my left hand that will be holding 708 00:38:58,680 --> 00:39:03,040 Speaker 2: the onion, and I make what looks like a kind 709 00:39:03,080 --> 00:39:06,520 Speaker 2: of crab or claw out of my left hand, and 710 00:39:07,160 --> 00:39:11,640 Speaker 2: what happens, I basically protrude, protrude my knuckles further out 711 00:39:11,680 --> 00:39:14,239 Speaker 2: than the tips of my fingers, so I make it 712 00:39:14,239 --> 00:39:17,280 Speaker 2: impossible to cut the tips of my fingers with my 713 00:39:17,440 --> 00:39:20,920 Speaker 2: left hand as I'm holding food, and I run the 714 00:39:21,000 --> 00:39:24,719 Speaker 2: blade against my knuckles, and of course I don't bring 715 00:39:24,760 --> 00:39:27,040 Speaker 2: it up so much that it could cut a knuckle. 716 00:39:27,080 --> 00:39:29,200 Speaker 2: I keep it down low on the board or on 717 00:39:29,239 --> 00:39:31,400 Speaker 2: the food. So that's the best way to go. Make 718 00:39:31,400 --> 00:39:34,480 Speaker 2: sure that the knuckles are protruding. And it's really that 719 00:39:34,600 --> 00:39:37,319 Speaker 2: first joint on your finger, not the second joint so much, 720 00:39:37,400 --> 00:39:39,200 Speaker 2: even though you can use that second joint as well 721 00:39:39,239 --> 00:39:42,520 Speaker 2: to keep your blade square to the board. Practice cut, 722 00:39:42,640 --> 00:39:46,040 Speaker 2: like you know, buy every every shop that you do, 723 00:39:46,120 --> 00:39:49,400 Speaker 2: buy I don't know, four onions and makestock with them 724 00:39:49,520 --> 00:39:51,920 Speaker 2: or something like that. Four onions a week, and practice 725 00:39:51,960 --> 00:39:54,120 Speaker 2: trying to bring on them. There'll be heaps of YouTube 726 00:39:54,160 --> 00:39:56,719 Speaker 2: videos out there, but definitely practice and you'll be a 727 00:39:56,719 --> 00:39:59,480 Speaker 2: proficient in no time. That's the knife tip. The other 728 00:39:59,520 --> 00:40:01,560 Speaker 2: knife that I absolutely love again. I'm going to sound 729 00:40:01,600 --> 00:40:04,600 Speaker 2: like I'm an advertisement for Victor Rocks, and I certainly 730 00:40:04,600 --> 00:40:08,960 Speaker 2: have no affiliation with them, but they do the small serrated, 731 00:40:09,120 --> 00:40:13,040 Speaker 2: rounded tip powering knife, and this thing is unbelievable. Everybody 732 00:40:13,040 --> 00:40:15,080 Speaker 2: should have one of these in their kitchen, Like every 733 00:40:15,320 --> 00:40:17,279 Speaker 2: one of my kitchen has ten to twenty of these 734 00:40:17,360 --> 00:40:19,319 Speaker 2: knives for all the stuff to use, whether they have 735 00:40:19,360 --> 00:40:22,560 Speaker 2: one or not. It's just a really good utility knife. 736 00:40:22,760 --> 00:40:24,960 Speaker 2: I even use it on the building site when I'm renovating. 737 00:40:25,000 --> 00:40:28,600 Speaker 2: It's just an amazing knife. It's ten dollars or nine dollars on. 738 00:40:28,840 --> 00:40:31,879 Speaker 2: Another tip to get really good at cooking the main 739 00:40:31,920 --> 00:40:35,040 Speaker 2: tep it doesn't even involve cooking. The number one step 740 00:40:35,120 --> 00:40:36,879 Speaker 2: that I could give any person that wants to make 741 00:40:36,920 --> 00:40:40,680 Speaker 2: better food is get good at choosing your food. Get 742 00:40:40,719 --> 00:40:43,399 Speaker 2: good at knowing about food. Get good at knowing what 743 00:40:43,440 --> 00:40:48,080 Speaker 2: food is sustainable or more sustainable. Sustainable is a dodgy 744 00:40:48,120 --> 00:40:51,360 Speaker 2: word food. So the more you know about the ingredients 745 00:40:51,360 --> 00:40:54,120 Speaker 2: and the better ingredients that you select, the better your 746 00:40:54,120 --> 00:40:56,760 Speaker 2: food will be. That will be the biggest single factor 747 00:40:56,800 --> 00:41:00,560 Speaker 2: in improving your cooking. It is our outweighs your ability 748 00:41:00,560 --> 00:41:04,360 Speaker 2: to become technically proficient at anything. One of my greatest 749 00:41:04,360 --> 00:41:06,960 Speaker 2: skills as a cook is that I have the ability 750 00:41:07,000 --> 00:41:08,240 Speaker 2: to select the best food. 751 00:41:09,000 --> 00:41:10,759 Speaker 1: And how can we do that? How do we get 752 00:41:10,800 --> 00:41:13,640 Speaker 1: better at knowing how to select the best food? 753 00:41:14,120 --> 00:41:17,760 Speaker 2: Well? How does it taste? That's the number one thing, generally, 754 00:41:17,800 --> 00:41:22,440 Speaker 2: food that is more ethically grown. That is where people 755 00:41:22,560 --> 00:41:26,040 Speaker 2: are not just caring for the environment, but therefore caring 756 00:41:26,080 --> 00:41:30,400 Speaker 2: for you. Those grows, those people are making better tasting food. 757 00:41:30,600 --> 00:41:36,040 Speaker 2: It hasn't spent weeks or days or months in cool storage. 758 00:41:36,239 --> 00:41:40,040 Speaker 2: It comes from closer. It generally but not always looks 759 00:41:40,080 --> 00:41:42,640 Speaker 2: better because we've lost a little bit of perception around 760 00:41:43,080 --> 00:41:45,640 Speaker 2: the appearance of food. Sometimes things look great and they 761 00:41:45,640 --> 00:41:48,480 Speaker 2: don't taste great, especially if you're talking about apples or 762 00:41:48,520 --> 00:41:53,319 Speaker 2: stone fruit. But generally, find a green grosser that you 763 00:41:53,400 --> 00:41:57,480 Speaker 2: trust and that consistently has good food. That would probably 764 00:41:57,480 --> 00:42:01,319 Speaker 2: be the single easiest way to do it. Melbourne gain 765 00:42:01,440 --> 00:42:04,520 Speaker 2: no affiliation, but I totally believe in the food that 766 00:42:04,760 --> 00:42:08,319 Speaker 2: the small supermarket leaf sells. It's always good. It comes 767 00:42:08,360 --> 00:42:11,000 Speaker 2: from a lot of the same farms that supply Attica. Yes, 768 00:42:11,080 --> 00:42:14,319 Speaker 2: you pay more for that level of food, but good 769 00:42:14,360 --> 00:42:17,359 Speaker 2: food costs more to grow those farms are taken care 770 00:42:17,400 --> 00:42:20,560 Speaker 2: of their workers generally and taking care of the environment 771 00:42:20,600 --> 00:42:23,520 Speaker 2: as well, So that would be the number one thing 772 00:42:23,760 --> 00:42:26,960 Speaker 2: that will probably only be learned through the difference between 773 00:42:27,120 --> 00:42:30,000 Speaker 2: going and buying a supermarket tomato which never tastes good, 774 00:42:30,120 --> 00:42:32,880 Speaker 2: never ever does it taste good to me, and buying 775 00:42:32,960 --> 00:42:36,239 Speaker 2: a tomato and season from a small grosser that's maybe 776 00:42:36,280 --> 00:42:39,440 Speaker 2: never seen a core room before. That can be the difference. 777 00:42:39,440 --> 00:42:43,799 Speaker 2: And those differences between those ingredients are earth shattering and 778 00:42:43,880 --> 00:42:45,200 Speaker 2: anybody can identify them. 779 00:42:45,840 --> 00:42:47,480 Speaker 1: That's amazing. And I got to say I'm such a 780 00:42:47,520 --> 00:42:50,560 Speaker 1: huge fan of leaf as well. Now I don't know 781 00:42:50,600 --> 00:42:53,120 Speaker 1: where this hour has gone. Man, I could just talk 782 00:42:53,160 --> 00:42:56,000 Speaker 1: to you all day, but obviously you've got work to do. 783 00:42:56,320 --> 00:43:00,440 Speaker 1: My final question is for people that want to consume 784 00:43:00,520 --> 00:43:03,799 Speaker 1: more of what you are making and doing, what is 785 00:43:03,840 --> 00:43:05,279 Speaker 1: the best way for people to do that. 786 00:43:05,880 --> 00:43:09,719 Speaker 2: Physically consume or online consume or all. 787 00:43:09,520 --> 00:43:12,440 Speaker 1: Forms of consumption. So, particularly for listeners in Melbourne, what 788 00:43:12,440 --> 00:43:14,480 Speaker 1: can they do and for all the listeners that are 789 00:43:14,520 --> 00:43:17,520 Speaker 1: outside of this lovely city what can they do well? 790 00:43:17,640 --> 00:43:20,640 Speaker 2: For listeners in Melbourne? I run two restaurants to businesses. 791 00:43:21,400 --> 00:43:25,480 Speaker 2: One of them is Attica it's in Ripentley. That's the big, 792 00:43:25,640 --> 00:43:27,920 Speaker 2: huge part of my life has been for fifteen years. 793 00:43:28,000 --> 00:43:32,319 Speaker 2: But recently we opened Attica Summer Camp, which is an informal, 794 00:43:32,640 --> 00:43:36,759 Speaker 2: more affordable, super fun, life affirming place in the Era 795 00:43:36,880 --> 00:43:40,720 Speaker 2: Valley that has been designed to help our companies survive 796 00:43:40,880 --> 00:43:44,279 Speaker 2: through COVID and to employ more people. Currently employee over 797 00:43:44,320 --> 00:43:50,399 Speaker 2: seventy staff. And that is noisy and beautiful and very 798 00:43:50,400 --> 00:43:53,800 Speaker 2: simple and very delicious. And we're cooking over huge charcoal 799 00:43:53,880 --> 00:43:56,680 Speaker 2: rotchessaries which is heaps of fun. And even better than that, 800 00:43:56,719 --> 00:44:00,120 Speaker 2: we have a dessert trally and incredibly talented team of 801 00:44:00,160 --> 00:44:04,200 Speaker 2: patry chefs churning out amazing things, including a sponge, which 802 00:44:04,239 --> 00:44:06,960 Speaker 2: I believe to be one of the best that I've 803 00:44:07,000 --> 00:44:09,560 Speaker 2: ever seen. It took me three months to develop in 804 00:44:09,680 --> 00:44:14,759 Speaker 2: lockdown and then online atka dot com dot au and 805 00:44:15,120 --> 00:44:21,160 Speaker 2: on Instagram at ben Shuri at Attica Melbourne at Attica 806 00:44:21,160 --> 00:44:23,160 Speaker 2: Summer Camp amazing. 807 00:44:23,320 --> 00:44:25,880 Speaker 1: I will link to all of that in the show notes. 808 00:44:25,960 --> 00:44:27,959 Speaker 1: And I happen to live about a ten minute walk 809 00:44:27,960 --> 00:44:30,960 Speaker 1: from Attica, so I'm definitely going to be walking down 810 00:44:31,000 --> 00:44:34,520 Speaker 1: today to buy some butter Ben. It's been an absolute 811 00:44:34,760 --> 00:44:37,640 Speaker 1: pleasure talking to you. I'm so excited to go and 812 00:44:37,640 --> 00:44:41,399 Speaker 1: cook some eggs. Thank you so much for your time, unreal. 813 00:44:41,239 --> 00:44:43,360 Speaker 2: Thank you, thanks for the time, lovely chat. 814 00:44:44,320 --> 00:44:47,880 Speaker 1: That is it for today's show. If you have enjoyed 815 00:44:48,040 --> 00:44:51,400 Speaker 1: this episode, why not hit subscribe so you will be 816 00:44:51,520 --> 00:44:55,680 Speaker 1: alerted whenever new episodes are released. And if you know 817 00:44:55,760 --> 00:44:59,040 Speaker 1: someone that could maybe do with some tips in the kitchen, 818 00:44:59,160 --> 00:45:01,160 Speaker 1: maybe you might want to sh this episode with them. 819 00:45:01,920 --> 00:45:05,160 Speaker 1: How I Work is produced by Inventing with production support 820 00:45:05,160 --> 00:45:08,520 Speaker 1: from dead Set Studios. The producer for this episode is 821 00:45:08,680 --> 00:45:12,960 Speaker 1: the wonderful Jennakoda, and thank you to Martin Imber my dad, 822 00:45:13,160 --> 00:45:16,280 Speaker 1: who did the audio mix and makes everything sound better 823 00:45:16,360 --> 00:45:19,279 Speaker 1: than it would have otherwise. See you next time.