1 00:00:00,440 --> 00:00:04,520 Speaker 1: I hate networking, and with a few exceptions, the only 2 00:00:04,559 --> 00:00:07,880 Speaker 1: business events I ever attend are the ones where I'm speaking. 3 00:00:08,440 --> 00:00:10,520 Speaker 2: Business events just make me feel. 4 00:00:10,320 --> 00:00:15,880 Speaker 1: So shy and awkward and crap, and I am totally 5 00:00:16,079 --> 00:00:19,520 Speaker 1: in awe of anyone who can walk into a room 6 00:00:19,680 --> 00:00:24,560 Speaker 1: and just project confidence and warmth, which is exactly how 7 00:00:24,640 --> 00:00:27,840 Speaker 1: I remember Emma Isaacs when I first met her at 8 00:00:27,840 --> 00:00:31,920 Speaker 1: an event many years ago. Emma is the CEO of 9 00:00:32,000 --> 00:00:35,640 Speaker 1: Business Chicks, a global business community with over forty four 10 00:00:35,800 --> 00:00:39,839 Speaker 1: thousand members, hosting events across Australia and the US. Her 11 00:00:39,880 --> 00:00:43,880 Speaker 1: events her hosted speakers like Sir Richard Branson, Nicole Kidman, 12 00:00:43,960 --> 00:00:47,000 Speaker 1: Jamie Oliver, Bob Galdof, and Arianna Huffington. 13 00:00:46,720 --> 00:00:47,400 Speaker 2: To name a few. 14 00:00:48,000 --> 00:00:50,879 Speaker 1: She also happens to be the mum to six children 15 00:00:51,040 --> 00:00:55,320 Speaker 1: under eleven. I feel like Emma is the post a 16 00:00:55,400 --> 00:00:59,360 Speaker 1: child for building really genuine relationships, and I was so 17 00:00:59,480 --> 00:01:01,040 Speaker 1: keen to have her on the show to hear about 18 00:01:01,040 --> 00:01:04,120 Speaker 1: how she does it and why for Emma and no 19 00:01:04,640 --> 00:01:08,440 Speaker 1: simply means not now. And I was also getting to 20 00:01:08,480 --> 00:01:16,320 Speaker 1: get some parenting hacks too. My name is doctor Amantha Imber. 21 00:01:16,520 --> 00:01:20,160 Speaker 1: I'm an organizational psychologist and the founder of behavioral Science 22 00:01:20,160 --> 00:01:23,560 Speaker 1: consultancy invent him and this is how I work a 23 00:01:23,640 --> 00:01:26,760 Speaker 1: show about how to help you do your best work. 24 00:01:27,440 --> 00:01:31,280 Speaker 1: Whenever I get the Business Chicks newsletters, I am always 25 00:01:31,319 --> 00:01:34,680 Speaker 1: just so amazed and impressed at the guests that Emma 26 00:01:34,840 --> 00:01:37,919 Speaker 1: attracts to her events. So my chat with Emma starts 27 00:01:37,959 --> 00:01:41,880 Speaker 1: by asking exactly how does she decide which guests to 28 00:01:42,200 --> 00:01:44,679 Speaker 1: invite to speak at her Business Chicks events. 29 00:01:45,280 --> 00:01:47,840 Speaker 3: I think, like a lot of things that I do, 30 00:01:48,280 --> 00:01:52,480 Speaker 3: I'm very much led instinctively. I'm very much led by 31 00:01:52,640 --> 00:01:54,720 Speaker 3: my gut. So I really do try and read the 32 00:01:54,760 --> 00:01:58,760 Speaker 3: zeitgeist of what's popular, what's you know in the conversation, 33 00:01:59,320 --> 00:02:02,520 Speaker 3: what is shooes and topics people are talking about. But 34 00:02:02,560 --> 00:02:05,040 Speaker 3: really a lot of it comes down to what I 35 00:02:05,120 --> 00:02:08,080 Speaker 3: feel will make a great speaker and who the audience 36 00:02:08,160 --> 00:02:10,440 Speaker 3: is going to resonate with. And I often say to people, 37 00:02:10,480 --> 00:02:13,400 Speaker 3: you know a little bit about the backstory to my career. 38 00:02:13,440 --> 00:02:15,440 Speaker 3: I've always been an entrepreneur. I have my first company 39 00:02:15,480 --> 00:02:18,200 Speaker 3: when I was eighteen, and I actually bought Business Chicks 40 00:02:18,240 --> 00:02:20,720 Speaker 3: when I was twenty five, So I've been at building 41 00:02:20,760 --> 00:02:23,639 Speaker 3: this business and growing community for the last fifteen years, 42 00:02:23,800 --> 00:02:27,360 Speaker 3: and I dropped out of university after only six months. 43 00:02:27,400 --> 00:02:30,040 Speaker 3: So for me, Business Chicks has been a bit of 44 00:02:30,080 --> 00:02:32,880 Speaker 3: a chase of my own education, right, So I always 45 00:02:32,880 --> 00:02:35,359 Speaker 3: think about who do I want to learn from, what 46 00:02:35,840 --> 00:02:37,919 Speaker 3: am I seeking right now, and who can sort of 47 00:02:37,960 --> 00:02:40,280 Speaker 3: fill that gap. So in a lot of ways, the 48 00:02:40,520 --> 00:02:42,919 Speaker 3: pursuit has been a little bit selfish, and I've chased 49 00:02:42,960 --> 00:02:45,120 Speaker 3: people who you know, I've been really really keen to 50 00:02:45,160 --> 00:02:47,840 Speaker 3: hear from. So a lot of it is gut feel, 51 00:02:47,840 --> 00:02:50,400 Speaker 3: a lot of it is self for selfish reasons. A 52 00:02:50,440 --> 00:02:52,600 Speaker 3: lot of it is what's popular at the time, and 53 00:02:52,600 --> 00:02:54,720 Speaker 3: then there's a lot of you know, a lot of 54 00:02:54,760 --> 00:02:57,480 Speaker 3: the people that I really have I suppose been patient 55 00:02:57,520 --> 00:03:00,040 Speaker 3: with over the years and who I've really wanted to 56 00:02:59,800 --> 00:03:03,080 Speaker 3: hear from, have taken six to eight to ten years 57 00:03:03,120 --> 00:03:05,880 Speaker 3: to get a yes from, you know. I know I 58 00:03:06,000 --> 00:03:09,120 Speaker 3: chase Seth Godin for eight years before he agreed to 59 00:03:09,160 --> 00:03:11,400 Speaker 3: come to Australia and speak for us. I was speaking 60 00:03:11,440 --> 00:03:14,240 Speaker 3: to Liz Gilbert for six years before she agreed to 61 00:03:14,280 --> 00:03:16,400 Speaker 3: come out and tour with us. So there is an 62 00:03:16,400 --> 00:03:18,639 Speaker 3: element of being patient for the ones that you really 63 00:03:18,720 --> 00:03:20,440 Speaker 3: want to hear and who are really timeless. 64 00:03:21,040 --> 00:03:23,480 Speaker 4: But yeah, I hope that helps some of science. 65 00:03:23,520 --> 00:03:27,440 Speaker 3: It really is more art and the curation is really yeah, 66 00:03:27,600 --> 00:03:28,880 Speaker 3: a gut film more than anything. 67 00:03:29,760 --> 00:03:32,600 Speaker 1: Yeah, I do want to dig into that persistence factor, 68 00:03:32,840 --> 00:03:35,320 Speaker 1: but first I want to know how are you reading 69 00:03:35,400 --> 00:03:38,760 Speaker 1: the zeitgeist? What are the things that you're consuming that 70 00:03:40,280 --> 00:03:43,040 Speaker 1: keeping you in touch with what's happening and what's next. 71 00:03:44,520 --> 00:03:47,840 Speaker 3: I consume very very little that happens outside of my 72 00:03:48,000 --> 00:03:50,360 Speaker 3: own home. I have six young children on the age 73 00:03:50,360 --> 00:03:54,920 Speaker 3: of eleven, I write books. I obviously run a global business, 74 00:03:54,960 --> 00:03:57,960 Speaker 3: so I have precious little time to consume any sort 75 00:03:58,000 --> 00:04:01,200 Speaker 3: of content or media outside of my immediate world. So 76 00:04:01,280 --> 00:04:04,200 Speaker 3: I really rely on the conversations with a very very 77 00:04:04,240 --> 00:04:08,040 Speaker 3: small group of friends who are highly intelligent and educated 78 00:04:08,080 --> 00:04:11,000 Speaker 3: and capable, mostly women. And also I obviously talked to 79 00:04:11,040 --> 00:04:13,600 Speaker 3: the team a lot and ask what's happening in their world. 80 00:04:13,760 --> 00:04:16,400 Speaker 3: So you know, I've always been someone who has been 81 00:04:16,520 --> 00:04:18,600 Speaker 3: really diligent and protective of my time. 82 00:04:18,640 --> 00:04:19,600 Speaker 4: So I don't watch TV. 83 00:04:20,279 --> 00:04:22,880 Speaker 3: I don't listen to a ton of podcasts apart from 84 00:04:22,960 --> 00:04:27,320 Speaker 3: your yours, of course, of course, So I really just 85 00:04:27,400 --> 00:04:30,440 Speaker 3: rely on the conversations around me and the people in 86 00:04:30,520 --> 00:04:33,479 Speaker 3: my immediate circle. Yeah, the consumption of media and content 87 00:04:33,560 --> 00:04:36,440 Speaker 3: is something that I just haven't ever allowed myself the 88 00:04:36,480 --> 00:04:40,040 Speaker 3: time to, Yeah, to digest, I suppose. 89 00:04:40,800 --> 00:04:42,040 Speaker 2: Well, that's so interesting. 90 00:04:42,160 --> 00:04:45,960 Speaker 1: So it's almost like you've curated a friendship group that 91 00:04:46,480 --> 00:04:48,840 Speaker 1: super smart and in touch with what's going on. 92 00:04:49,000 --> 00:04:51,440 Speaker 2: Was that a deliberate thing or it just happened that way? 93 00:04:52,040 --> 00:04:52,320 Speaker 4: Yeah? 94 00:04:52,520 --> 00:04:54,760 Speaker 3: No, it has been really deliberate, And I think more 95 00:04:54,800 --> 00:04:57,359 Speaker 3: so as you go through your career or you build 96 00:04:57,480 --> 00:05:01,120 Speaker 3: your business or whatever your individual pursuit is. I've been 97 00:05:01,200 --> 00:05:04,000 Speaker 3: really really careful of who, you know, I let into 98 00:05:04,000 --> 00:05:05,920 Speaker 3: my inner circle, a sort of energy that I put 99 00:05:05,960 --> 00:05:09,680 Speaker 3: around me. I honestly have no negative people in my life. 100 00:05:09,800 --> 00:05:13,560 Speaker 3: I don't have people who gossip about others. You know. 101 00:05:13,720 --> 00:05:17,479 Speaker 3: I really have tried to create my immediate network with 102 00:05:17,600 --> 00:05:23,160 Speaker 3: people who are ambitious and compassionate and kind and intelligent. 103 00:05:23,279 --> 00:05:25,159 Speaker 4: And I know this all sounds quite. 104 00:05:25,440 --> 00:05:28,520 Speaker 3: Not utopian, but I really do believe that we can 105 00:05:28,640 --> 00:05:31,120 Speaker 3: choose the people that we hang out with, who you 106 00:05:31,160 --> 00:05:33,720 Speaker 3: associate with every single day. And for me, that's how 107 00:05:33,720 --> 00:05:35,560 Speaker 3: it showed up in my personal life and in my 108 00:05:35,600 --> 00:05:36,200 Speaker 3: professional life. 109 00:05:36,240 --> 00:05:37,480 Speaker 4: I'm really really grateful for that. 110 00:05:37,760 --> 00:05:41,080 Speaker 1: Now, I want to come back to just how persistent 111 00:05:41,200 --> 00:05:44,080 Speaker 1: you've had to be to secure some of the guests 112 00:05:44,160 --> 00:05:48,159 Speaker 1: for your events, and I can definitely relate to that 113 00:05:48,240 --> 00:05:49,000 Speaker 1: in terms of. 114 00:05:49,279 --> 00:05:51,240 Speaker 2: Securing guests for the podcast. 115 00:05:51,440 --> 00:05:55,680 Speaker 1: I think probably about a year has been my limit 116 00:05:56,360 --> 00:06:00,280 Speaker 1: of emailing slash stalking people, and sometimes it works that 117 00:06:00,360 --> 00:06:04,520 Speaker 1: just reinforces the stocking behavior. Really, so I want to know, 118 00:06:04,720 --> 00:06:06,880 Speaker 1: for you, how do you do that. Take me through 119 00:06:07,000 --> 00:06:10,840 Speaker 1: the process of trying to court someone like Seth Godin 120 00:06:11,000 --> 00:06:12,799 Speaker 1: and I actually think I was at the Seth Golden 121 00:06:12,839 --> 00:06:15,400 Speaker 1: Business Chicks event many years ago. Talk me through how 122 00:06:15,400 --> 00:06:19,320 Speaker 1: that works, how it begins, what is happening in those six, eight, 123 00:06:19,520 --> 00:06:22,320 Speaker 1: ten years, and then finally securing them. 124 00:06:22,560 --> 00:06:24,440 Speaker 3: So for someone like a Seth, you know, I made 125 00:06:24,440 --> 00:06:26,960 Speaker 3: the first approach. I think the first thing you've got 126 00:06:26,960 --> 00:06:29,400 Speaker 3: to think about always is what's in it for the 127 00:06:29,440 --> 00:06:31,360 Speaker 3: other person. So I would never sort of say, hey, 128 00:06:31,400 --> 00:06:33,400 Speaker 3: I'm Emma from Business Chips. We are x y Z 129 00:06:33,600 --> 00:06:34,880 Speaker 3: and I want you to come and speak for me. 130 00:06:34,920 --> 00:06:36,720 Speaker 3: That you know, he doesn't care, he doesn't know who 131 00:06:36,720 --> 00:06:40,680 Speaker 3: I am, he doesn't understand that I have any professional 132 00:06:41,040 --> 00:06:43,159 Speaker 3: clout whatsoever. So I really try to talk about it 133 00:06:43,200 --> 00:06:45,560 Speaker 3: from his perspective, So I'd say, you know, we'd make 134 00:06:45,600 --> 00:06:46,719 Speaker 3: it really really easy for you. 135 00:06:46,800 --> 00:06:48,520 Speaker 4: We have a really engaged. 136 00:06:48,080 --> 00:06:52,600 Speaker 3: And intelligent audience who go on to engage in other content, 137 00:06:52,640 --> 00:06:55,159 Speaker 3: be your courses or buying your books, and I really 138 00:06:55,160 --> 00:06:58,280 Speaker 3: try and put myself in the person's shoes and see 139 00:06:58,279 --> 00:06:59,400 Speaker 3: what would be in it for them. 140 00:06:59,800 --> 00:07:00,600 Speaker 4: That's the first thing. 141 00:07:00,839 --> 00:07:03,200 Speaker 3: I'm probably going to get a no back first first time, 142 00:07:03,240 --> 00:07:04,000 Speaker 3: and that's all. 143 00:07:04,160 --> 00:07:04,800 Speaker 4: That's all good. 144 00:07:04,960 --> 00:07:06,800 Speaker 3: I think it's really important to respond to that know 145 00:07:06,960 --> 00:07:09,160 Speaker 3: and say thank you so much taking the time to respond. 146 00:07:09,200 --> 00:07:12,520 Speaker 3: I really appreciate that. I still remain really committed to 147 00:07:12,720 --> 00:07:14,640 Speaker 3: working with you. So I'm going to reach out another 148 00:07:14,640 --> 00:07:16,840 Speaker 3: time in the future and I hope that's okay. And 149 00:07:16,880 --> 00:07:18,440 Speaker 3: then you've got to show up at the right time. 150 00:07:18,640 --> 00:07:21,640 Speaker 3: So I think for us, it's about subscribing to the 151 00:07:21,680 --> 00:07:24,160 Speaker 3: content and being where that person is. So for Safi, 152 00:07:24,160 --> 00:07:26,880 Speaker 3: I obviously received his blog every single day, and every 153 00:07:26,920 --> 00:07:29,480 Speaker 3: now and then I just hit reply or at some 154 00:07:29,520 --> 00:07:31,040 Speaker 3: point I got his email address, so I had a 155 00:07:31,080 --> 00:07:32,640 Speaker 3: direct line to him, so every now and then I 156 00:07:32,760 --> 00:07:36,120 Speaker 3: just drop him with a message. He, like me, is 157 00:07:36,200 --> 00:07:40,840 Speaker 3: very very committed to social business and philanthropy. So I 158 00:07:40,880 --> 00:07:43,280 Speaker 3: found out that you know, when his birthdays, and on 159 00:07:43,280 --> 00:07:45,040 Speaker 3: one of his blog posts, he said that he does 160 00:07:45,080 --> 00:07:47,480 Speaker 3: a fundraiser for a certain charity every single year. So 161 00:07:47,840 --> 00:07:50,120 Speaker 3: for those eight years, every single year, I'd go on 162 00:07:50,320 --> 00:07:52,920 Speaker 3: to his preferred charity, which is called charity. What did 163 00:07:52,920 --> 00:07:55,120 Speaker 3: I make a donation? And I just send that to 164 00:07:55,120 --> 00:07:57,200 Speaker 3: Seth saying, you know, even if you hadn't asked for 165 00:07:57,280 --> 00:07:58,960 Speaker 3: up it, saying, hey, just in honor of your birthday, 166 00:07:58,960 --> 00:08:00,800 Speaker 3: I met a little donation to favorite charity. 167 00:08:01,160 --> 00:08:02,640 Speaker 4: And sometimes I get a response from him. 168 00:08:02,680 --> 00:08:07,760 Speaker 3: Sometimes I wouldn't, but yeah, I just think it's about giving, giving, giving, giving, giving, 169 00:08:07,920 --> 00:08:10,240 Speaker 3: and at some point they're either going to crack and 170 00:08:10,280 --> 00:08:13,200 Speaker 3: say yes, or they're going to sit up and they're 171 00:08:13,240 --> 00:08:16,440 Speaker 3: going to yeah, to listen to you. And you know, 172 00:08:16,480 --> 00:08:18,960 Speaker 3: in our business, which I mean, we only derive about 173 00:08:18,960 --> 00:08:22,800 Speaker 3: thirty percent of our business from events and ticket revenue, 174 00:08:22,840 --> 00:08:24,440 Speaker 3: so it is a minority part of the business. But 175 00:08:24,960 --> 00:08:27,120 Speaker 3: in that part of the business, you know, it's all 176 00:08:27,120 --> 00:08:30,800 Speaker 3: about the company you keep as well. So anytime I 177 00:08:30,840 --> 00:08:34,800 Speaker 3: had someone of notable, you know, if they're a well 178 00:08:34,840 --> 00:08:37,120 Speaker 3: known speaker, I would say to said, hey, we just 179 00:08:37,400 --> 00:08:39,560 Speaker 3: had Diane von Schwusenberg tour with us and she was 180 00:08:39,600 --> 00:08:41,800 Speaker 3: wonderful and it reminded me to pop back in and 181 00:08:42,200 --> 00:08:44,200 Speaker 3: approach you again, or you know, so trying to think 182 00:08:44,200 --> 00:08:45,840 Speaker 3: of the people who had been his world that he 183 00:08:45,880 --> 00:08:49,120 Speaker 3: would look up to and respect. So yeah, I mean again, 184 00:08:49,200 --> 00:08:51,000 Speaker 3: all of that surface back to how you build trust 185 00:08:51,000 --> 00:08:54,640 Speaker 3: and credibility and how you remain patient and persistent. 186 00:08:54,880 --> 00:08:58,640 Speaker 2: That's so great. I feel like I'm making notes in 187 00:08:58,679 --> 00:08:59,160 Speaker 2: my head. 188 00:08:59,400 --> 00:09:01,600 Speaker 1: You know, I'm so going to apply some of that 189 00:09:01,960 --> 00:09:04,000 Speaker 1: something else that I would add to that, because I 190 00:09:04,040 --> 00:09:06,920 Speaker 1: just think that's so also awesome is and I'm wondering 191 00:09:06,960 --> 00:09:10,120 Speaker 1: if you do this is whether you use humor. I 192 00:09:10,160 --> 00:09:13,480 Speaker 1: find that if I'm worried that I'm being annoying, I 193 00:09:13,480 --> 00:09:16,120 Speaker 1: feel like if I can just add some humor to 194 00:09:16,520 --> 00:09:20,360 Speaker 1: my email or my request or my you know, thirty 195 00:09:20,400 --> 00:09:22,839 Speaker 1: fifth request, then it just goes down better. 196 00:09:23,080 --> 00:09:24,079 Speaker 2: What role does. 197 00:09:24,080 --> 00:09:27,959 Speaker 1: Humor play for you when you're thinking about balancing being 198 00:09:28,000 --> 00:09:29,160 Speaker 1: persistent with being annoying. 199 00:09:29,600 --> 00:09:30,760 Speaker 4: It plays a huge part. 200 00:09:30,800 --> 00:09:33,080 Speaker 3: You know. I think having a lightness and having a 201 00:09:33,120 --> 00:09:35,920 Speaker 3: likability is just so crucial in building our. 202 00:09:35,800 --> 00:09:37,360 Speaker 4: Careers or building our businesses. 203 00:09:37,600 --> 00:09:39,640 Speaker 3: And so yeah, humor is a huge tool that I 204 00:09:39,720 --> 00:09:42,959 Speaker 3: use in my written communication and hopefully when I'm speaking 205 00:09:42,960 --> 00:09:44,800 Speaker 3: with someone as well. And so you know a lot 206 00:09:44,800 --> 00:09:47,760 Speaker 3: of the speakers that we know tour with and travel 207 00:09:47,800 --> 00:09:50,480 Speaker 3: with come from the UK. I'll come from the US, 208 00:09:50,520 --> 00:09:52,160 Speaker 3: so I'll often drop in and say, hey, it's your 209 00:09:52,200 --> 00:09:53,760 Speaker 3: favorite Aussie here, and you see. 210 00:09:53,559 --> 00:09:54,679 Speaker 4: We play out that as well. 211 00:09:54,920 --> 00:09:57,240 Speaker 3: But yeah, humor is a great thing and people want 212 00:09:57,320 --> 00:10:00,560 Speaker 3: to they want to feel better after they've in contact 213 00:10:00,559 --> 00:10:02,400 Speaker 3: with you, right, And if you're really heavy and if 214 00:10:02,440 --> 00:10:05,080 Speaker 3: you're you know, see, I can put myself on the 215 00:10:05,080 --> 00:10:07,360 Speaker 3: receiving and of being pitched to a lot as well. 216 00:10:07,400 --> 00:10:09,240 Speaker 3: So people ask me to come on their podcast and 217 00:10:09,360 --> 00:10:10,760 Speaker 3: ask me to speak at one or their events, or 218 00:10:10,760 --> 00:10:12,600 Speaker 3: they're ask me to endorse it. Oh coll you know, 219 00:10:12,760 --> 00:10:15,400 Speaker 3: whatever the request is. And if it comes across as 220 00:10:15,520 --> 00:10:18,160 Speaker 3: very heavy and like it's going to be really you know, 221 00:10:18,520 --> 00:10:21,920 Speaker 3: I don't know, like a drudgery or I don't know, 222 00:10:22,040 --> 00:10:24,640 Speaker 3: a challenge me, I you know, I don't want to play, 223 00:10:24,720 --> 00:10:26,680 Speaker 3: but still want to play along with it. So I 224 00:10:26,720 --> 00:10:28,640 Speaker 3: think if you can have a bit of lightness in 225 00:10:28,679 --> 00:10:31,200 Speaker 3: your approach, that's always a really good thing. And again, 226 00:10:31,320 --> 00:10:34,440 Speaker 3: finding the rhythms of contact and communication is really important 227 00:10:34,480 --> 00:10:37,559 Speaker 3: as well. So I'm a mad person for holiday cards. 228 00:10:37,600 --> 00:10:40,319 Speaker 3: So again Seth goes on my holiday card list, and 229 00:10:40,360 --> 00:10:42,600 Speaker 3: I'll just make sure I write in a handwritten note 230 00:10:42,600 --> 00:10:46,040 Speaker 3: whether it's a birthday or a holiday. So I think, yeah, 231 00:10:46,120 --> 00:10:48,080 Speaker 3: the human point is really good, and also the regular 232 00:10:48,080 --> 00:10:49,880 Speaker 3: contact is a great tip that we can all take 233 00:10:50,000 --> 00:10:51,240 Speaker 3: and learn from. 234 00:10:51,280 --> 00:10:51,640 Speaker 4: For sure. 235 00:10:52,400 --> 00:10:54,520 Speaker 1: Yeah, because I want to know what happens after the 236 00:10:54,840 --> 00:10:57,760 Speaker 1: events with these people. And I ask this also selfishly 237 00:10:57,840 --> 00:11:02,760 Speaker 1: because I feel like I'm notoriously bad at maintaining relationships 238 00:11:02,840 --> 00:11:04,960 Speaker 1: with guests. I do it with a few guests and 239 00:11:05,320 --> 00:11:09,120 Speaker 1: that's been wonderful, but it's not my natural inclination or 240 00:11:09,160 --> 00:11:11,760 Speaker 1: default behavior, and I feel like I need to get 241 00:11:11,760 --> 00:11:14,600 Speaker 1: better at it. So what's your approach to maintaining relationships 242 00:11:14,960 --> 00:11:17,559 Speaker 1: with the amazing people that you've had at your events? 243 00:11:18,000 --> 00:11:18,400 Speaker 4: All listen. 244 00:11:18,440 --> 00:11:21,240 Speaker 3: I think this goes not only for the celebrities and 245 00:11:21,320 --> 00:11:23,840 Speaker 3: business leaders and visionaries we've had speaking of business chicks 246 00:11:23,840 --> 00:11:25,360 Speaker 3: over the past fifteen years, I think this goes for 247 00:11:25,440 --> 00:11:27,440 Speaker 3: any person you're trying to build a relationship with that 248 00:11:27,559 --> 00:11:31,120 Speaker 3: has some level of power or influence. Right, So you know, 249 00:11:31,160 --> 00:11:34,400 Speaker 3: for me, I always see relationships as you know, a 250 00:11:34,440 --> 00:11:35,240 Speaker 3: long term play. 251 00:11:35,360 --> 00:11:36,199 Speaker 4: It's not as if I. 252 00:11:36,720 --> 00:11:38,760 Speaker 3: Secure them and then I chew them up and spit 253 00:11:38,760 --> 00:11:41,400 Speaker 3: them out and speak then again, right, because once I've 254 00:11:41,400 --> 00:11:44,160 Speaker 3: hopefully had a wonderful experience with us, then they go 255 00:11:44,240 --> 00:11:46,520 Speaker 3: on to tell that story to other people who also 256 00:11:46,559 --> 00:11:48,600 Speaker 3: have influence of impact, right, and that makes my job 257 00:11:48,640 --> 00:11:50,840 Speaker 3: a lot easier. So again, it's abot putting them on 258 00:11:50,840 --> 00:11:53,160 Speaker 3: that regular contact site. I'm not talking about some of 259 00:11:53,200 --> 00:11:55,880 Speaker 3: them in your newsletter. I'm talking about being there at 260 00:11:55,920 --> 00:11:59,320 Speaker 3: meaningful times again, birthdays or holidays, or is there release 261 00:11:59,360 --> 00:12:00,119 Speaker 3: in other books. 262 00:12:00,080 --> 00:12:02,640 Speaker 4: Them a cake with the book cover on it. 263 00:12:02,880 --> 00:12:05,600 Speaker 3: I've been known to do that, or seeing them some cupcakes, 264 00:12:05,679 --> 00:12:08,600 Speaker 3: or just even again I had written note saying you know, 265 00:12:08,679 --> 00:12:12,319 Speaker 3: freaking amazing work, did it again? Or going onto Amazon 266 00:12:12,320 --> 00:12:13,920 Speaker 3: and writing a review and getting seen that way. I 267 00:12:13,960 --> 00:12:15,920 Speaker 3: can guarantee you every single author out there is looking 268 00:12:15,920 --> 00:12:18,640 Speaker 3: at their Amazon reviews and they know exactly who's got 269 00:12:18,679 --> 00:12:21,320 Speaker 3: on and commented and rated them. So little tricks like 270 00:12:21,320 --> 00:12:23,680 Speaker 3: that might be going onto LinkedIn and endorsing them. It 271 00:12:23,800 --> 00:12:26,360 Speaker 3: might be just reaching out every now and then saying 272 00:12:26,360 --> 00:12:27,880 Speaker 3: how can I support you? Like, what do you need 273 00:12:27,960 --> 00:12:29,360 Speaker 3: right now? Is there anything I can do for you? 274 00:12:29,400 --> 00:12:32,240 Speaker 3: Can I do you a favor. But it's again finding 275 00:12:32,240 --> 00:12:35,840 Speaker 3: those excuses to communicate with people, and yeah, I just 276 00:12:35,920 --> 00:12:39,360 Speaker 3: really try and look at those relationships as long term ones. 277 00:12:39,600 --> 00:12:43,760 Speaker 1: Now, I know you've written a lot about networking, and 278 00:12:43,760 --> 00:12:47,000 Speaker 1: I feel like networking. Oh it's such a yacky word. 279 00:12:47,080 --> 00:12:49,439 Speaker 1: I feel like it's just it fills me with anxiety. 280 00:12:49,559 --> 00:12:52,280 Speaker 1: But if we think about what that is, like, Yeah, 281 00:12:52,520 --> 00:12:55,120 Speaker 1: and it's funny, like I've seen you at events and 282 00:12:55,120 --> 00:12:57,880 Speaker 1: I remember I think we first connected in person at 283 00:12:57,920 --> 00:13:02,000 Speaker 1: a Combank women in Focus conference thing and you. 284 00:13:01,920 --> 00:13:05,480 Speaker 2: Know we're just like one night we did that's exactly right. Yeah, 285 00:13:05,480 --> 00:13:07,679 Speaker 2: it was like a bond theme to kind of dinner 286 00:13:07,760 --> 00:13:09,880 Speaker 2: or something. Yes, such a good memory. 287 00:13:10,120 --> 00:13:13,600 Speaker 1: And I just remember you just look so at ease 288 00:13:13,720 --> 00:13:17,240 Speaker 1: and comfortable and all that, like at any event that 289 00:13:17,280 --> 00:13:20,000 Speaker 1: I see you at, And I want to know what 290 00:13:20,400 --> 00:13:23,920 Speaker 1: are the things that you were deliberately doing to be 291 00:13:24,120 --> 00:13:26,440 Speaker 1: a good network or an inverted commas. But I guess 292 00:13:26,480 --> 00:13:29,480 Speaker 1: what that really means is just building relationships the things 293 00:13:29,520 --> 00:13:30,200 Speaker 1: that you go to. 294 00:13:31,440 --> 00:13:35,240 Speaker 3: Yeah, I mean, I think probably the key thing of 295 00:13:35,320 --> 00:13:38,160 Speaker 3: any persons who wants to be a bit more charismatic 296 00:13:38,400 --> 00:13:42,280 Speaker 3: or wants to be a better networker is definitely to 297 00:13:42,720 --> 00:13:45,400 Speaker 3: ask more questions and to listen more than you speak. 298 00:13:45,600 --> 00:13:48,520 Speaker 3: And I know that sounds really one oh one, but 299 00:13:48,679 --> 00:13:52,680 Speaker 3: it's it's so interesting that, you know, of all the 300 00:13:52,679 --> 00:13:55,360 Speaker 3: networking I've done over the years and the live networking 301 00:13:55,400 --> 00:13:58,559 Speaker 3: events have been to you see people and you see 302 00:13:58,600 --> 00:14:00,920 Speaker 3: that they're very nervous and leveling anxiety, and that makes 303 00:14:00,960 --> 00:14:04,440 Speaker 3: them talk more and you sort got into this rhythm 304 00:14:04,480 --> 00:14:07,040 Speaker 3: of them just talking at you, and that's the fastest 305 00:14:07,040 --> 00:14:09,040 Speaker 3: way to lose someone's attention. It's the fastest way to 306 00:14:09,040 --> 00:14:12,280 Speaker 3: actually turn someone off. So I would encourage anyone who 307 00:14:12,360 --> 00:14:14,640 Speaker 3: wants to get better at their networking to ask more 308 00:14:14,720 --> 00:14:17,320 Speaker 3: questions and listen more than they speak, and also to 309 00:14:17,320 --> 00:14:19,840 Speaker 3: be comfortable with the silence. You know, you can ask 310 00:14:19,840 --> 00:14:22,120 Speaker 3: a question and if the person is considering their answer, 311 00:14:22,200 --> 00:14:24,760 Speaker 3: don't feel you have to feel that voiade So I 312 00:14:24,800 --> 00:14:29,000 Speaker 3: always say, you know, just to feel the pause. 313 00:14:28,960 --> 00:14:30,080 Speaker 4: And don't be awkward there. 314 00:14:30,640 --> 00:14:32,280 Speaker 3: I think the number one thing that we can order 315 00:14:32,320 --> 00:14:33,800 Speaker 3: you to be better at networking is to be one 316 00:14:33,880 --> 00:14:37,240 Speaker 3: hundred percent present. So that means really great eye contact, 317 00:14:37,280 --> 00:14:39,680 Speaker 3: it means active listening, it means not looking over the 318 00:14:39,680 --> 00:14:41,680 Speaker 3: person's shoulder to see who else is walking in the 319 00:14:41,800 --> 00:14:45,880 Speaker 3: room that might, you know, be a better conversationalist or 320 00:14:45,920 --> 00:14:48,160 Speaker 3: whatever it is you're looking for. So I think really 321 00:14:48,200 --> 00:14:50,440 Speaker 3: deeply listening is a skill that we all need to master, 322 00:14:50,440 --> 00:14:54,720 Speaker 3: and I think being present is the next one. And 323 00:14:55,240 --> 00:14:58,120 Speaker 3: I think it's also okay to learn some skills of 324 00:14:58,160 --> 00:15:00,400 Speaker 3: how to exit a conversation and how to to be 325 00:15:00,480 --> 00:15:03,160 Speaker 3: really clear with why you're at a networking event. So 326 00:15:03,200 --> 00:15:05,040 Speaker 3: it is fine to say, hey, Matt, I really loved 327 00:15:05,040 --> 00:15:06,840 Speaker 3: our chat, but I'm here to meet as many people as. 328 00:15:06,760 --> 00:15:07,520 Speaker 4: I can tonight. 329 00:15:07,600 --> 00:15:09,360 Speaker 3: So I'm just going to give you my card if 330 00:15:09,400 --> 00:15:12,200 Speaker 3: you're happy to have my details, and I'm going to 331 00:15:12,400 --> 00:15:14,360 Speaker 3: go work the room. You to make a joke of it, 332 00:15:14,760 --> 00:15:16,560 Speaker 3: and that's completely fine to do that as well. I 333 00:15:16,560 --> 00:15:19,200 Speaker 3: think often we get stuck in these conversations and networking 334 00:15:19,200 --> 00:15:21,360 Speaker 3: events where we don't know how to get out of them, 335 00:15:21,800 --> 00:15:24,280 Speaker 3: and that could be really awkward. I think ultimately people 336 00:15:24,360 --> 00:15:28,000 Speaker 3: can consense if you know your realness and your hate 337 00:15:28,000 --> 00:15:31,280 Speaker 3: the word authenticity, but it's a truth here, you know. 338 00:15:31,360 --> 00:15:35,520 Speaker 3: It's about showing up with a sense of purpose and 339 00:15:35,560 --> 00:15:37,240 Speaker 3: say I'm here, I'm here to serve others. I'm here 340 00:15:37,280 --> 00:15:39,280 Speaker 3: to connect others. I'm here to hold the space. I'm 341 00:15:39,280 --> 00:15:42,080 Speaker 3: here to be calm and people will they'll read that 342 00:15:42,320 --> 00:15:44,800 Speaker 3: and they won't forget you for it. 343 00:15:47,880 --> 00:15:50,320 Speaker 1: Hey, there, it's nearly time for a little ad break. 344 00:15:50,560 --> 00:15:53,240 Speaker 1: But can I ask a favor? If you're enjoying how 345 00:15:53,280 --> 00:15:55,400 Speaker 1: I work, I'd be so grateful if you could leave 346 00:15:55,480 --> 00:15:56,120 Speaker 1: a review. 347 00:15:56,400 --> 00:15:59,760 Speaker 2: You might leave a star rating or write some words. 348 00:16:00,080 --> 00:16:02,200 Speaker 1: It really does make my day when I read the 349 00:16:02,240 --> 00:16:05,480 Speaker 1: reviews that you guys send in. It's so lovely and 350 00:16:05,520 --> 00:16:09,160 Speaker 1: it also helps other people find the show. Okay, so 351 00:16:09,240 --> 00:16:12,760 Speaker 1: thank you in advance. We'll have Emma Isaacs back after 352 00:16:12,800 --> 00:16:15,520 Speaker 1: this short little break on how to say no and 353 00:16:15,600 --> 00:16:20,000 Speaker 1: also some parenting hacks. Something I've heard you say is 354 00:16:20,000 --> 00:16:22,960 Speaker 1: that you're always working with the end in mind and 355 00:16:23,000 --> 00:16:25,440 Speaker 1: thinking how can I get to an outcome as quickly 356 00:16:25,480 --> 00:16:28,880 Speaker 1: as possible. Can you talk a little bit about, like 357 00:16:28,960 --> 00:16:31,400 Speaker 1: what you mean by that and how you do that. 358 00:16:32,080 --> 00:16:34,800 Speaker 3: I think in the corporate world we spend too much 359 00:16:34,920 --> 00:16:39,640 Speaker 3: time measuring input and not enough time measuring outputs. So 360 00:16:40,280 --> 00:16:43,240 Speaker 3: I don't care for input. I don't care for the 361 00:16:43,280 --> 00:16:45,840 Speaker 3: amount of hours you've spent in your desk working. I 362 00:16:45,880 --> 00:16:49,480 Speaker 3: don't care for the weekends that you gave up so 363 00:16:49,520 --> 00:16:50,240 Speaker 3: you'll get your work. 364 00:16:50,280 --> 00:16:51,560 Speaker 4: Actually, that kind of. 365 00:16:51,480 --> 00:16:54,480 Speaker 3: Gives me clues that you're not being effective and efficient enough. 366 00:16:54,520 --> 00:16:56,840 Speaker 3: You know, all I care about is the endgame. 367 00:16:56,520 --> 00:16:57,080 Speaker 4: Of the exit. 368 00:16:57,320 --> 00:17:00,760 Speaker 3: So for me, it really is about how I can 369 00:17:00,800 --> 00:17:05,119 Speaker 3: get my people to cut corners and stay as scrappy 370 00:17:05,160 --> 00:17:07,840 Speaker 3: as possible. And I really do believe, and you've heard 371 00:17:07,840 --> 00:17:10,000 Speaker 3: this one hundred times or a million guests have told 372 00:17:10,040 --> 00:17:12,920 Speaker 3: you this, but I do believe done is better than perfect. 373 00:17:13,040 --> 00:17:17,040 Speaker 3: And I don't look favorably on people who just spend 374 00:17:17,080 --> 00:17:19,920 Speaker 3: hours and hours and hours agonizing over problems that don't 375 00:17:19,920 --> 00:17:23,200 Speaker 3: need to be agonized over. So I think a lot 376 00:17:23,200 --> 00:17:27,280 Speaker 3: of this comes back to assuredness and not working from 377 00:17:27,320 --> 00:17:32,040 Speaker 3: ego and not needing to prove something. I've always been 378 00:17:32,240 --> 00:17:36,880 Speaker 3: someone who's been very, very willing to put up my hands. 379 00:17:36,880 --> 00:17:38,159 Speaker 3: So I don't know how to do this, How do 380 00:17:38,200 --> 00:17:40,480 Speaker 3: we do this? And I see a lot of people 381 00:17:40,480 --> 00:17:42,840 Speaker 3: going into meetings and sort of having a bravado and 382 00:17:42,880 --> 00:17:44,520 Speaker 3: having to say the right things and having to have 383 00:17:44,800 --> 00:17:48,040 Speaker 3: all the corporate speak and having to be had their 384 00:17:48,119 --> 00:17:50,840 Speaker 3: voice heard for forty five percent of the meeting time 385 00:17:50,880 --> 00:17:53,359 Speaker 3: and it just drives me crazy. I just want to 386 00:17:53,400 --> 00:17:55,800 Speaker 3: get to what's the problem? Do we know the solution? 387 00:17:56,320 --> 00:17:58,880 Speaker 3: Does anyone else here have an opinion on it? And 388 00:17:59,400 --> 00:18:02,960 Speaker 3: you know, then to making a decision. I think that's 389 00:18:02,960 --> 00:18:04,960 Speaker 3: one of the biggest skills as well we can cultivate 390 00:18:05,080 --> 00:18:07,920 Speaker 3: if we're working in the corporate space, you know, how 391 00:18:07,960 --> 00:18:11,000 Speaker 3: can we bring in a velocity with that decision making? 392 00:18:11,000 --> 00:18:13,679 Speaker 3: I think that disruption. I think having the self confidence 393 00:18:13,840 --> 00:18:16,520 Speaker 3: to find the words, to be able to say, what 394 00:18:16,560 --> 00:18:18,320 Speaker 3: are we trying to decide here? And can we get 395 00:18:18,320 --> 00:18:21,359 Speaker 3: this done in the next five minutes? And that doesn't 396 00:18:21,400 --> 00:18:24,800 Speaker 3: always sit well with a lot of people, but it's 397 00:18:24,880 --> 00:18:27,199 Speaker 3: what I see my role as a leader to be, 398 00:18:27,480 --> 00:18:30,840 Speaker 3: you know, to disrupt and to interrupt and to try 399 00:18:30,880 --> 00:18:33,840 Speaker 3: and get to outcomes and decisions faster. 400 00:18:34,160 --> 00:18:34,840 Speaker 4: That's my role. 401 00:18:35,440 --> 00:18:39,760 Speaker 1: Yeah, it's interesting what you say about meetings. Something a 402 00:18:39,840 --> 00:18:43,080 Speaker 1: pet hate of mine is people that default to thirty 403 00:18:43,160 --> 00:18:47,240 Speaker 1: or sixty minute meetings because Manson's law suggests that work 404 00:18:47,320 --> 00:18:50,199 Speaker 1: will fill the time available for its completion. So just 405 00:18:50,240 --> 00:18:52,480 Speaker 1: picking up on what you've said there around getting to 406 00:18:52,520 --> 00:18:57,639 Speaker 1: decisions faster, will you deliberately either try to schedule shorter 407 00:18:57,720 --> 00:19:00,679 Speaker 1: meetings or will you try to end longer meetings early? 408 00:19:00,760 --> 00:19:03,960 Speaker 2: What tends to mean more true of you both both. 409 00:19:04,000 --> 00:19:05,960 Speaker 3: I mean, I've tried to play around with myself. I 410 00:19:05,960 --> 00:19:08,399 Speaker 3: had a recruitment company one hundred years ago now and 411 00:19:08,440 --> 00:19:12,000 Speaker 3: we had standing huddles every morning, and I'd start those 412 00:19:12,440 --> 00:19:14,720 Speaker 3: at eight thirty seven on the dot because you know, again, 413 00:19:14,800 --> 00:19:16,520 Speaker 3: if I started at eight thirty, will take till nine. 414 00:19:16,560 --> 00:19:18,240 Speaker 4: So I've played around with all that sort of stuff. 415 00:19:18,240 --> 00:19:21,480 Speaker 3: I'm not sort of that prescriptive these days, but I 416 00:19:21,480 --> 00:19:24,080 Speaker 3: will definitely end a meeting if you know it's booked 417 00:19:24,080 --> 00:19:26,440 Speaker 3: from three to four and we're wrapped up at three twenty. 418 00:19:26,480 --> 00:19:28,600 Speaker 4: I have no problem with saying, Okay, we're done here. 419 00:19:28,640 --> 00:19:31,240 Speaker 4: That's awesome, just gave you another forty minutes in your day. 420 00:19:31,520 --> 00:19:34,040 Speaker 3: I do everything I can to try and remove meetings 421 00:19:34,160 --> 00:19:35,200 Speaker 3: from my calendar. 422 00:19:35,400 --> 00:19:38,480 Speaker 4: I am really good at just picking up the phone. 423 00:19:38,520 --> 00:19:40,960 Speaker 3: I'm really good at just hitting you know, the video 424 00:19:41,000 --> 00:19:44,439 Speaker 3: button on our software programs that we used to have 425 00:19:44,480 --> 00:19:46,399 Speaker 3: a chat rather than booking a meeting for it. 426 00:19:46,480 --> 00:19:50,280 Speaker 4: And I try and be that person in the business. 427 00:19:50,000 --> 00:19:51,919 Speaker 3: And no, we don't do that, like you know, and 428 00:19:52,040 --> 00:19:54,920 Speaker 3: it's funny, it's often our CEO has an assistant, and 429 00:19:55,359 --> 00:19:57,520 Speaker 3: I remember a few weeks a few weeks ago, I 430 00:19:57,520 --> 00:19:59,119 Speaker 3: mean that she's still on the terney. But she's like, 431 00:19:59,440 --> 00:20:02,760 Speaker 3: she said to me, Okay, I'll get Danny, who's her 432 00:20:02,840 --> 00:20:05,280 Speaker 3: amazing assistant, to find the time for us. And I'm like, oh, 433 00:20:05,400 --> 00:20:07,440 Speaker 3: what I need to do that printer of lay. Look, 434 00:20:07,440 --> 00:20:09,399 Speaker 3: I'm free on this day at this time or that 435 00:20:09,480 --> 00:20:12,000 Speaker 3: day that time. We can think we're two adults here, 436 00:20:12,040 --> 00:20:14,640 Speaker 3: we can quit the meeting time here in Nate don't 437 00:20:14,640 --> 00:20:16,400 Speaker 3: need to involve another body and other human. 438 00:20:16,200 --> 00:20:17,520 Speaker 4: In that decision making. 439 00:20:17,600 --> 00:20:21,320 Speaker 3: So I'm always just trying to, yeah, think about the 440 00:20:21,359 --> 00:20:23,879 Speaker 3: fastest way to get to an outcome and not rely 441 00:20:24,119 --> 00:20:28,320 Speaker 3: on systems and bureaucracy and process to inform that. 442 00:20:28,640 --> 00:20:29,760 Speaker 4: I don't know if that helps. 443 00:20:30,600 --> 00:20:32,879 Speaker 2: I think that does help. Now. I know that something 444 00:20:32,880 --> 00:20:35,800 Speaker 2: else that you do is that you say no a lot. 445 00:20:36,040 --> 00:20:39,960 Speaker 1: And I just from what we're saying about securing guests 446 00:20:40,000 --> 00:20:42,680 Speaker 1: for things, you're on the receiving end of a lot 447 00:20:42,680 --> 00:20:43,160 Speaker 1: of no's. 448 00:20:43,359 --> 00:20:45,199 Speaker 2: And I want to know what if you learned about 449 00:20:45,800 --> 00:20:46,639 Speaker 2: saying no? 450 00:20:47,359 --> 00:20:52,240 Speaker 3: Well, you just must you just must learn that. I mean, 451 00:20:52,560 --> 00:20:55,199 Speaker 3: I appreciate I'm in a kind of weird and a 452 00:20:55,200 --> 00:20:57,640 Speaker 3: bit of a unique situation that I have six young 453 00:20:57,720 --> 00:21:02,119 Speaker 3: kids and a reasonly sized business. So my circumstances have 454 00:21:02,160 --> 00:21:04,480 Speaker 3: made me become really good at saying no, really well. 455 00:21:05,119 --> 00:21:07,400 Speaker 3: But I think again, it comes back to this concept 456 00:21:07,400 --> 00:21:10,119 Speaker 3: of protecting your time. Your time is your greatest asset. 457 00:21:10,359 --> 00:21:14,800 Speaker 3: If you can make sure you are spending your time 458 00:21:14,840 --> 00:21:17,720 Speaker 3: productively and effectively and not just sitting at your desk, 459 00:21:18,280 --> 00:21:22,800 Speaker 3: you know, to feel the minutes, hours, days. So I'm 460 00:21:22,840 --> 00:21:25,280 Speaker 3: really really clear on what's important to me. I'm very 461 00:21:25,359 --> 00:21:29,000 Speaker 3: very clear at my boundaries. I am very clear on 462 00:21:29,200 --> 00:21:31,160 Speaker 3: what's going to move the needle in terms of success 463 00:21:31,200 --> 00:21:35,159 Speaker 3: and outcomes in my business. And if the ask or 464 00:21:35,160 --> 00:21:38,480 Speaker 3: the request doesn't move my game forward, then it's a 465 00:21:38,600 --> 00:21:42,480 Speaker 3: very polite and generally enthusiastic no, but thank you very. 466 00:21:42,400 --> 00:21:43,240 Speaker 4: Much for the approach. 467 00:21:43,440 --> 00:21:46,760 Speaker 3: And that's really worked beautifully and it's something that I 468 00:21:46,800 --> 00:21:47,600 Speaker 3: really try and. 469 00:21:47,800 --> 00:21:49,679 Speaker 4: Coach my people on. I've worked. 470 00:21:49,960 --> 00:21:51,760 Speaker 3: I live in the States, I live in Los Angeles, 471 00:21:51,760 --> 00:21:53,400 Speaker 3: I've been here for five and a half years, and 472 00:21:54,160 --> 00:21:56,879 Speaker 3: the directness that people have in the court, you know, 473 00:21:57,119 --> 00:22:00,720 Speaker 3: in the business landscape here is something that's quite aspirational 474 00:22:00,720 --> 00:22:04,840 Speaker 3: to me and people say no readily without thinking, what's. 475 00:22:04,720 --> 00:22:05,600 Speaker 4: The matter They're going to think of me? 476 00:22:05,680 --> 00:22:06,920 Speaker 2: Oh no, she's going to hate me forever. 477 00:22:06,920 --> 00:22:07,600 Speaker 4: She's going to think that. 478 00:22:07,640 --> 00:22:09,560 Speaker 3: It's just like nah, it just doesn't think and thanks 479 00:22:09,640 --> 00:22:13,360 Speaker 3: very much, but no. But Australian spend far too much 480 00:22:13,400 --> 00:22:18,480 Speaker 3: time worrying about what people will think of them. And 481 00:22:18,600 --> 00:22:21,040 Speaker 3: it's it's for me, it's it's time waste. I'm not 482 00:22:21,080 --> 00:22:24,080 Speaker 3: saying again it comes back to being lovely and generous 483 00:22:24,119 --> 00:22:29,400 Speaker 3: with the decline. But I feel there's a cultural comfort 484 00:22:29,440 --> 00:22:33,840 Speaker 3: in saying no with Americans that doesn't exist with the Aussies. 485 00:22:33,840 --> 00:22:35,680 Speaker 3: And we need to Yeah, we need to get better 486 00:22:35,720 --> 00:22:36,040 Speaker 3: at it. 487 00:22:36,800 --> 00:22:40,720 Speaker 1: Given that you've got six little people at home, I'm 488 00:22:41,200 --> 00:22:44,840 Speaker 1: curious as to how you think about your work life 489 00:22:45,040 --> 00:22:48,399 Speaker 1: and your family life. Is that something where you've got 490 00:22:48,480 --> 00:22:50,560 Speaker 1: street boundaries or do they blur together? 491 00:22:50,600 --> 00:22:51,359 Speaker 2: What does that look like? 492 00:22:51,840 --> 00:22:55,200 Speaker 3: Look Leslie, I absolutely try and be worrying in that moment, 493 00:22:55,280 --> 00:22:57,120 Speaker 3: right So when I'm working, I'm working, when I'm parents 494 00:22:57,160 --> 00:22:57,679 Speaker 3: and I'm parenting. 495 00:22:57,720 --> 00:22:58,679 Speaker 4: Mean that all sounds. 496 00:22:58,520 --> 00:23:02,240 Speaker 3: Very wonderful and I'm not fantastic. But the trick is 497 00:23:02,280 --> 00:23:05,800 Speaker 3: I mostly and regually fail at it. But I do 498 00:23:05,880 --> 00:23:08,560 Speaker 3: really try and bring in an awareness and my phone 499 00:23:08,600 --> 00:23:10,680 Speaker 3: on me when I'm with the kids most of the time, 500 00:23:11,680 --> 00:23:14,359 Speaker 3: and I do try, and yeah, I do try and 501 00:23:14,720 --> 00:23:18,320 Speaker 3: have a separation between the two, and I fail all 502 00:23:18,359 --> 00:23:20,800 Speaker 3: the time. I think the difference I suppose with what 503 00:23:20,880 --> 00:23:24,280 Speaker 3: I do is I don't work all day in a 504 00:23:24,440 --> 00:23:26,040 Speaker 3: you know, sort of sit down at nine and finish 505 00:23:26,040 --> 00:23:28,000 Speaker 3: at five. You know, I will come into my office, 506 00:23:28,080 --> 00:23:31,200 Speaker 3: i will do little sprints where I'm unavailable to the 507 00:23:31,240 --> 00:23:33,800 Speaker 3: family for two or three hours, and then I'll go 508 00:23:33,840 --> 00:23:35,719 Speaker 3: fill their little emotional cups up and I'll come back 509 00:23:35,720 --> 00:23:37,560 Speaker 3: here and say, Mummy is unavailable for the next two 510 00:23:37,600 --> 00:23:39,040 Speaker 3: or three hours, and I'll do a sprint. 511 00:23:39,080 --> 00:23:41,080 Speaker 4: And so I don't I just. 512 00:23:41,040 --> 00:23:42,840 Speaker 3: Don't have a luxury of kind of sitting here. 513 00:23:42,920 --> 00:23:46,359 Speaker 4: And perhaps I would do if I went to an office, 514 00:23:46,359 --> 00:23:47,919 Speaker 4: which I'm not doing at the moment. 515 00:23:48,320 --> 00:23:52,640 Speaker 1: Do you have, well, I imagine that you do parenting hacks 516 00:23:52,680 --> 00:23:56,399 Speaker 1: to make life easier with the six children. What are 517 00:23:56,480 --> 00:23:58,720 Speaker 1: your kind of favorite ones? 518 00:23:59,240 --> 00:24:02,119 Speaker 3: Yeah, I'm going to get all the time. And I 519 00:24:02,119 --> 00:24:05,960 Speaker 3: think the best way can answer is everything, give you 520 00:24:05,960 --> 00:24:08,399 Speaker 3: one hundred per hats of what we do to manage 521 00:24:08,400 --> 00:24:11,760 Speaker 3: our the very busy household that we have. But really 522 00:24:11,960 --> 00:24:14,679 Speaker 3: what it all comes down to is having the right 523 00:24:15,119 --> 00:24:17,879 Speaker 3: mindset and trying to have a level of calm and 524 00:24:18,160 --> 00:24:20,399 Speaker 3: trying to be comfortable with the chaos because it is 525 00:24:21,280 --> 00:24:26,679 Speaker 3: very chaotaku. I have six very charismatic and rambunctious and 526 00:24:26,840 --> 00:24:29,639 Speaker 3: outgoing children, so they don't behave by any standards that 527 00:24:30,080 --> 00:24:33,640 Speaker 3: there's that, but no, I don't mean a very very 528 00:24:33,720 --> 00:24:34,560 Speaker 3: organized person. 529 00:24:34,760 --> 00:24:36,600 Speaker 4: I try and delegate. 530 00:24:36,640 --> 00:24:38,200 Speaker 3: It's to what they say when you start to have 531 00:24:38,359 --> 00:24:40,480 Speaker 3: big families, the oldest one does help out with the 532 00:24:40,520 --> 00:24:41,000 Speaker 3: younger ones. 533 00:24:41,119 --> 00:24:41,520 Speaker 4: There's that. 534 00:24:42,280 --> 00:24:44,080 Speaker 3: I do have a nanny that helps out, and I 535 00:24:44,119 --> 00:24:47,000 Speaker 3: appreciate the huge amount of privilege that goes with that, 536 00:24:48,040 --> 00:24:51,600 Speaker 3: but my back side never touches, you know, a loungeer 537 00:24:51,680 --> 00:24:53,880 Speaker 3: or so far. I am a very very handsome mum. 538 00:24:54,080 --> 00:24:56,159 Speaker 3: I can tell you exactly where everyone's up to with 539 00:24:56,200 --> 00:24:59,600 Speaker 3: their homework, and not that we're having playdates because there's 540 00:24:59,640 --> 00:25:02,919 Speaker 3: no it's none of that right now. But yeah, I 541 00:25:02,960 --> 00:25:06,280 Speaker 3: mean I outsource everything that I conceivably can. You know, 542 00:25:06,280 --> 00:25:09,480 Speaker 3: I get my groceries delivered when I've booked theen disappointments 543 00:25:09,520 --> 00:25:11,520 Speaker 3: is Friday for them, and all five of the big 544 00:25:11,520 --> 00:25:13,920 Speaker 3: ones are going in at the same time, So I'm 545 00:25:13,960 --> 00:25:15,920 Speaker 3: really just trying to think, you know, how I can 546 00:25:15,960 --> 00:25:21,359 Speaker 3: get things done as quickly as possible. Yeah, it's but again, 547 00:25:21,640 --> 00:25:23,480 Speaker 3: I think everything comes back to I don't try and 548 00:25:23,520 --> 00:25:26,200 Speaker 3: control my situation. I don't try and control them. I 549 00:25:26,240 --> 00:25:30,080 Speaker 3: am comfortable to let them do their thing. And yeah, 550 00:25:30,520 --> 00:25:33,359 Speaker 3: I don't know, it's somehow, it somehow works and then 551 00:25:33,680 --> 00:25:34,400 Speaker 3: does them as well. 552 00:25:34,720 --> 00:25:37,760 Speaker 1: Now, my final question ever, is for people that want 553 00:25:37,800 --> 00:25:40,919 Speaker 1: to consume more of what you are doing, get involved 554 00:25:40,960 --> 00:25:43,879 Speaker 1: in Business Chicks buy your books. What is the best 555 00:25:43,880 --> 00:25:44,960 Speaker 1: way for people. 556 00:25:44,720 --> 00:25:45,080 Speaker 3: To do that? 557 00:25:46,000 --> 00:25:46,359 Speaker 4: Bless you. 558 00:25:46,480 --> 00:25:48,800 Speaker 3: We love your listeners to get involved with Business Chicks 559 00:25:48,800 --> 00:25:51,680 Speaker 3: and become a member so you can head two businesschicks 560 00:25:51,720 --> 00:25:53,840 Speaker 3: dot com to check us out, come to an event, 561 00:25:53,880 --> 00:25:55,800 Speaker 3: come to a networking event. Don't be scared to do that. 562 00:25:56,400 --> 00:25:59,040 Speaker 3: I'd love for you to buy my first book. It's 563 00:25:59,080 --> 00:26:03,320 Speaker 3: Winging It and it's all online and everywhere. What I 564 00:26:03,359 --> 00:26:07,239 Speaker 3: also say, everywhere good books are sold. But yeah, I 565 00:26:07,280 --> 00:26:09,320 Speaker 3: just really appreciate the time that you gave me and 566 00:26:09,400 --> 00:26:11,560 Speaker 3: Anthra and I'm a massive fan of yours, So yeah, 567 00:26:11,560 --> 00:26:14,040 Speaker 3: I really appreciate our wonderful chat today. 568 00:26:14,480 --> 00:26:15,280 Speaker 2: Oh thanks so much. 569 00:26:15,320 --> 00:26:18,160 Speaker 1: Emma, and very much looking forward to when your new book, 570 00:26:18,160 --> 00:26:20,240 Speaker 1: The Right Hustle is available in August. 571 00:26:20,320 --> 00:26:22,240 Speaker 2: I'd love to have you back on. 572 00:26:22,320 --> 00:26:25,840 Speaker 1: Then when you're on your book tour, whether that is 573 00:26:25,880 --> 00:26:27,480 Speaker 1: a virtual book tour or otherwise. 574 00:26:27,920 --> 00:26:29,399 Speaker 4: I really hope it's going to be in person. 575 00:26:29,440 --> 00:26:32,119 Speaker 3: I really really hope to get back to Australia and 576 00:26:32,160 --> 00:26:33,680 Speaker 3: I need a ton of people. I've got to get 577 00:26:33,680 --> 00:26:36,399 Speaker 3: through that two week quarantine again, but I'm committed to it. 578 00:26:36,440 --> 00:26:38,359 Speaker 4: So yeah, I hope to see you in person. Then. 579 00:26:38,680 --> 00:26:42,800 Speaker 1: Awesome, Thanks so much, Emma, Thank you. That is it 580 00:26:43,000 --> 00:26:47,240 Speaker 1: for today's show. If you enjoy this episode, why not 581 00:26:47,280 --> 00:26:49,280 Speaker 1: share it with someone else that you think could benefit 582 00:26:49,560 --> 00:26:53,760 Speaker 1: And if you haven't already, hit subscribe or follow wherever 583 00:26:53,760 --> 00:26:55,800 Speaker 1: you're listening to this too, you might want to do 584 00:26:55,880 --> 00:27:00,560 Speaker 1: that because next week I'm very very excited because I 585 00:27:00,760 --> 00:27:04,440 Speaker 1: have got Cal Newport back on the show to talk 586 00:27:04,480 --> 00:27:07,840 Speaker 1: about what the world could look like if we didn't 587 00:27:07,840 --> 00:27:13,280 Speaker 1: have email and how you can dramatically reduce the incoming 588 00:27:13,320 --> 00:27:18,040 Speaker 1: messages in your life. How I Work is produced by 589 00:27:18,160 --> 00:27:21,600 Speaker 1: Inventing with production support from Dead Set Studios. The producer 590 00:27:21,600 --> 00:27:24,280 Speaker 1: for this episode was Jenna Koda, and thank you to 591 00:27:24,320 --> 00:27:26,880 Speaker 1: Martin Nimba who did the audio mix and makes everything 592 00:27:27,000 --> 00:27:27,960 Speaker 1: sound awesome. 593 00:27:28,760 --> 00:27:29,680 Speaker 2: See you next time.