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Speaker 1: This is gem Nation with jenes.

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Speaker 2: Well.

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Speaker 3: Last week, Optus revealed that the data of nine point

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Speaker 3: eight million Australians had been breached. This has understandably send

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Speaker 3: Optus and their customers into a panic about what personal

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Speaker 3: information these hackers have obtained and how they'll use it. Well. Now,

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Speaker 3: the hackers have demanded that Optors paid one point five

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Speaker 3: million dollars ransom in cryptocurrency, otherwise they will leak the

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Speaker 3: customers data Australia is leading tech expert Trevor Long joins

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Speaker 3: US Now to explain more.

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Speaker 1: Hello Trevor, Good morning Trevor. So how do.

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Speaker 3: Could this information be used? What information for starters do

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Speaker 3: they have? I assume it's your date of birth, it's you,

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Speaker 3: it's your name, your personal banking details, perhaps you know what.

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Speaker 1: Everything but your banking details in your password. Because normally

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Speaker 1: when there's a hack, I'd be like, look, change your password,

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Speaker 1: change credit card number, You'll be fine. But in fact

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Speaker 1: they've got you likely your data, birth, your address, your

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Speaker 1: phone number, your driver's license number. And I've this this

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Speaker 1: alleged hacker and they're ransom. They have to provide a

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Speaker 1: kind of sample of the data when they make a

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Speaker 1: claim like this. I've obtained that data and I've looked

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Speaker 1: at it, and I've spoken to people in the data,

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Speaker 1: and they have never been breached before. And it is

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Speaker 1: they're legit driver's licenses, so it's your identity. And the

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Speaker 1: thing is they can apply for credit on your behalf.

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Speaker 1: They could get loans, but more importantly, over the next

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Speaker 1: months and years, they will scam you. They will spam

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Speaker 1: you with emails that look so legitimate because they know

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Speaker 1: your birthday, they know where you live. You think it's

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Speaker 1: a trusted contact, but actually it's a scammer trying to

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Speaker 1: get more from you.

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Speaker 3: Oh what a mess. And also if that can ruin

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Speaker 3: your credit rating, all kinds of things for implications for years.

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Speaker 1: That's right, And the credit ratings, I think the biggest

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Speaker 1: risk because there's not something we have real time knowledge of.

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Speaker 1: So if you're in the market for a home loan

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Speaker 1: in a year from now and you apply and they go,

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Speaker 1: hang on a minute, you've defaulted on a ten thousand

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Speaker 1: dollars credit card. You're like, what are you talking? I

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Speaker 1: didn't apply for a credit card. It's going to take

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Speaker 1: you a long time to recover from that. And so

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Speaker 1: that's the challenge is hidden identity fraud that we have

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Speaker 1: to fear the most right now.

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Speaker 2: So one point five million dollars that doesn't seem like

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Speaker 2: a lot of money. If Optis just paid this and

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Speaker 2: made it go away, but then the hackers would just

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Speaker 2: keep coming back, wouldn't.

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Speaker 1: They Exactly you were to go away. Do you trust

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Speaker 1: someone who's hacked data to give them a million bucks

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Speaker 1: us and then give you the data and not give

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Speaker 1: it to anyone else. It's unlikely. So look, Optus is

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Speaker 1: working with the Australian Federal Police on this. Let's hope

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Speaker 1: they get some information about the person, but it doesn't

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Speaker 1: change the fact that the data is likely to be

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Speaker 1: shared on the internet and sold. For example, you'll if

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Speaker 1: they say if Optis doesn't pay, they will sell it

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Speaker 1: either in fall or in chunks. Your personal information is

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Speaker 1: worth three hundred dollars, they will sell your information for

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Speaker 1: three hundred dollars and they'll sell it in chunks of thousands.

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Speaker 1: And so you know, that's the point where we all

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Speaker 1: start getting scammed and that information.

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Speaker 2: So what can we actually do? This sounds inevitable as

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Speaker 2: far as so obviously every email you get now because

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Speaker 2: I was with Optus and I flicked over to tell

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Speaker 2: Stra a few years ago, but I'm thinking that and.

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Speaker 1: Jonesie, that's another point. It's anyone who was or is

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Speaker 1: it Opti customer from twenty seventeen until now, and my

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Speaker 1: information is from around May twenty seventeen. The thing is vigilance.

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Speaker 1: That's really all I can advise. So those emails, those

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Speaker 1: text messages are received. We're all very alert now about that,

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Speaker 1: and it's great, But speak to everyone in your life,

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Speaker 1: your neighbors, your elderly parents, Let them know to be

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Speaker 1: hyper vigilant about emails. They get that seem to be familiar,

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Speaker 1: they seem to know who you are. They're the ones

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Speaker 1: that are going to be the most likely to scam

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Speaker 1: you and risk you. And also just keep your eye

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Speaker 1: on bank details and that credit report. Do a credit

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Speaker 1: report now, and then do another one in a little while,

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Speaker 1: and if you're really worried, put a ban on your

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Speaker 1: credit so that people can't apply for credit in your name.

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Speaker 3: Wow, is this Optus's fault? Were they too lax with

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Speaker 3: their information?

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Speaker 1: We don't know exactly what happen yet, but according to

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Speaker 1: the hacker, and you know, you can only believe so

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Speaker 1: much at this point, this information wasn't even authenticated, which

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Speaker 1: means they didn't even need to hack it, they just

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Speaker 1: found it.

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Speaker 2: Wow, we have to put a stop at Amanda's credit cards.

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Speaker 2: Some crazy spending being going on that thing.

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Speaker 3: If you can't trust any information, any emails or anything,

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Speaker 3: a lot of that stuff is valid stuff that you

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Speaker 3: should be receiving, and now you won't trust anything.

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Speaker 1: No, And I think unfortunately that's the world we live

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Speaker 1: in where you need to second guess everything. And so

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Speaker 1: if you get an email and it looks legitimate, anything

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Speaker 1: that absolutely just don't click click links in the email,

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Speaker 1: go to the website of that company or ring that company,

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Speaker 1: and then whatever it is they're asking you will become clear.

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Speaker 1: But do not click links in emails, especially when they

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Speaker 1: feel familiar, because that information may have been attained to

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Speaker 1: hacks like these.

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Speaker 2: Trevor, You're always great. Head to EFTM dot com for

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Speaker 2: all of Trevor Long's tech advice. Thank you for joining

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Speaker 2: us my man pleasure guys.

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Speaker 3: Thanks Trevor,