1 00:00:00,600 --> 00:00:04,520 Speaker 1: Hello, my name is Sanatasha Nabananga Bamblet. I'm a proud 2 00:00:04,680 --> 00:00:08,240 Speaker 1: yor the Order Kerni Whoalbury and a waddery woman. And 3 00:00:08,320 --> 00:00:10,719 Speaker 1: before we get started on She's on the Money podcast, 4 00:00:11,000 --> 00:00:13,880 Speaker 1: I would like to acknowledge the traditional custodians of the 5 00:00:13,960 --> 00:00:17,680 Speaker 1: land of which this podcast is recorded on a wondery country, 6 00:00:18,079 --> 00:00:22,200 Speaker 1: acknowledging the elders, the ancestors and the next generation coming 7 00:00:22,239 --> 00:00:26,880 Speaker 1: through as this podcast is about connecting, empowering, knowledge sharing 8 00:00:27,000 --> 00:00:30,040 Speaker 1: and the storytelling of you to make a difference for 9 00:00:30,160 --> 00:00:33,040 Speaker 1: today and lasting impact for tomorrow. 10 00:00:33,240 --> 00:00:34,120 Speaker 2: Let's get into it. 11 00:00:34,280 --> 00:00:53,519 Speaker 3: She's on the Money. She's on the Money. 12 00:00:57,280 --> 00:01:00,800 Speaker 4: Hello, and welcome to She's on the Money. That's about 13 00:01:00,800 --> 00:01:04,160 Speaker 4: making your financial goals a reality. And today we're going 14 00:01:04,240 --> 00:01:07,080 Speaker 4: to be tackling what's often seen as the holy grail 15 00:01:07,200 --> 00:01:10,959 Speaker 4: of adulting buying house Now, I really do get it. 16 00:01:11,040 --> 00:01:13,679 Speaker 4: Buying property in twenty twenty five feels like climbing a 17 00:01:13,680 --> 00:01:16,960 Speaker 4: mountain that just keeps getting steeper and steeper. Between the 18 00:01:17,000 --> 00:01:20,160 Speaker 4: cost of living, housing prices, and interest rates, it's so 19 00:01:20,400 --> 00:01:23,759 Speaker 4: easy to feel like owning home is completely out of reach. 20 00:01:24,160 --> 00:01:27,319 Speaker 4: It's easy to feel really overwhelmed and completely stuck. And 21 00:01:27,480 --> 00:01:30,600 Speaker 4: let me tell you. If that's how you're feeling, my friend, 22 00:01:30,680 --> 00:01:34,240 Speaker 4: you are not alone but his thing. If owning a 23 00:01:34,280 --> 00:01:36,520 Speaker 4: home is your dream, I want to help you feel 24 00:01:36,600 --> 00:01:39,440 Speaker 4: empowered to get there, no matter where you are starting from. 25 00:01:39,959 --> 00:01:43,800 Speaker 4: I'm Victoria Devine, finance expert and owner of mortgage broking 26 00:01:43,800 --> 00:01:46,840 Speaker 4: firms Zella Money, and in this episode, we're here to 27 00:01:46,880 --> 00:01:49,360 Speaker 4: guide you through the steps you can take right now 28 00:01:49,640 --> 00:01:52,880 Speaker 4: to put yourself in the best possible position and get 29 00:01:52,920 --> 00:01:56,080 Speaker 4: you closer to turning that dream home into a reality. 30 00:01:56,560 --> 00:01:59,400 Speaker 4: And to make sure that you're getting the very best advice. 31 00:01:59,760 --> 00:02:03,080 Speaker 4: I've brought in an absolute powerhouse in the world of 32 00:02:03,080 --> 00:02:07,120 Speaker 4: home loans, someone who's helped thousands of Australians unlock the 33 00:02:07,160 --> 00:02:12,480 Speaker 4: door to their dream home. Meet my friend and coworker, 34 00:02:13,040 --> 00:02:15,000 Speaker 4: Jacqueline Walsh. Welcome to the show. 35 00:02:15,400 --> 00:02:16,160 Speaker 2: Thanks for having me. 36 00:02:16,280 --> 00:02:18,399 Speaker 4: I'm so excited about this. I feel like the whole 37 00:02:18,400 --> 00:02:20,680 Speaker 4: team have been like get Jack on the show for 38 00:02:20,919 --> 00:02:25,520 Speaker 4: like actually years. Jack, to introduce her really quickly, is 39 00:02:25,560 --> 00:02:28,679 Speaker 4: a mortgage broker with what more than fifteen years experience 40 00:02:28,760 --> 00:02:32,480 Speaker 4: I would say industry. We actually got her from the 41 00:02:32,560 --> 00:02:34,760 Speaker 4: dark side. We brought her from one of the big 42 00:02:34,800 --> 00:02:38,280 Speaker 4: four banks over to work for Zella Money, and I 43 00:02:38,280 --> 00:02:41,880 Speaker 4: feel like you have an absolute gift of simplifying all 44 00:02:41,919 --> 00:02:44,639 Speaker 4: of the tricky bits for our clients. And I would 45 00:02:44,639 --> 00:02:46,800 Speaker 4: say that you have a very proven track record of 46 00:02:46,840 --> 00:02:50,280 Speaker 4: saving people some serious money, some serious time, and getting 47 00:02:50,280 --> 00:02:52,519 Speaker 4: them into their dream homes faster. Are you going to 48 00:02:52,840 --> 00:02:55,200 Speaker 4: agree or disagree with that? It's always awkward when people 49 00:02:55,240 --> 00:03:00,839 Speaker 4: introduce you, right, I agree, I did. Yeah, I did 50 00:03:00,840 --> 00:03:04,480 Speaker 4: do that, Victoria, I did. So tell me a little 51 00:03:04,480 --> 00:03:07,119 Speaker 4: bit about you and your journey before we get into it, 52 00:03:07,160 --> 00:03:09,880 Speaker 4: like do you like working in finance? Do you like 53 00:03:10,000 --> 00:03:11,800 Speaker 4: being a mortgage broke? I absolutely love it. 54 00:03:12,000 --> 00:03:14,680 Speaker 2: I know that sounds so strange, but I cannot see 55 00:03:14,680 --> 00:03:16,840 Speaker 2: myself doing anything else, Like you said, I've done this 56 00:03:16,840 --> 00:03:19,799 Speaker 2: for fifteen years now. I think about it every day. 57 00:03:19,800 --> 00:03:21,600 Speaker 2: What else would I be doing if I wasn't doing this, 58 00:03:21,639 --> 00:03:24,640 Speaker 2: And I just can't see myself stepping outside of finance. 59 00:03:24,840 --> 00:03:26,200 Speaker 2: I feel like I know it like the back of 60 00:03:26,240 --> 00:03:28,840 Speaker 2: my hand. So it's just something that I feel really 61 00:03:28,840 --> 00:03:29,520 Speaker 2: passionate about. 62 00:03:29,560 --> 00:03:32,359 Speaker 4: Really, I adore it, and that's probably why we get 63 00:03:32,360 --> 00:03:34,640 Speaker 4: on so well. And I mean, you're preaching to the 64 00:03:34,639 --> 00:03:37,760 Speaker 4: converted right here. Like, oh, yeah, I'm not that interested 65 00:03:37,800 --> 00:03:39,880 Speaker 4: in finance. It's just not for me. Like it is. 66 00:03:40,240 --> 00:03:42,000 Speaker 4: I live it, I breathe it, I love it, and 67 00:03:42,040 --> 00:03:45,480 Speaker 4: I feel like one of jointly our favorite things about 68 00:03:45,520 --> 00:03:48,760 Speaker 4: working at Zelimoney is getting people into their first homes. Like, 69 00:03:48,800 --> 00:03:50,920 Speaker 4: don't get me wrong, it's so fun to like meet 70 00:03:50,960 --> 00:03:53,240 Speaker 4: clients and do a refinance or like meet clients and 71 00:03:53,280 --> 00:03:56,280 Speaker 4: they're buying like a multimillion dollar property, Like it's always fun, 72 00:03:56,360 --> 00:03:58,560 Speaker 4: you know, looking up the house prices on real estate 73 00:03:58,600 --> 00:04:00,440 Speaker 4: dot Com and being a little bit perfect right, Like 74 00:04:00,560 --> 00:04:04,000 Speaker 4: not gonna lie, but there is something so insanely special 75 00:04:04,360 --> 00:04:07,480 Speaker 4: about holding the hand of a first home buyer who 76 00:04:07,560 --> 00:04:10,520 Speaker 4: you know, maybe wasn't sure or wasn't even in a 77 00:04:10,520 --> 00:04:14,200 Speaker 4: position twelve months before to even get into their first home. Yeah, 78 00:04:14,240 --> 00:04:16,880 Speaker 4: and I just know that you're as passionate about that 79 00:04:17,080 --> 00:04:19,800 Speaker 4: as I am. Now, if you're listening and you're just 80 00:04:19,839 --> 00:04:22,520 Speaker 4: starting to save, or you already have a deposit but 81 00:04:22,560 --> 00:04:25,120 Speaker 4: you feel really unsure of what is going to come next, 82 00:04:25,279 --> 00:04:27,800 Speaker 4: or if you're just feeling like you're entertaining the idea 83 00:04:27,839 --> 00:04:30,680 Speaker 4: that property might be for you, and previously you're like, oh, 84 00:04:30,720 --> 00:04:33,200 Speaker 4: I don't think it is. I'm telling you right now, 85 00:04:33,279 --> 00:04:35,279 Speaker 4: you are absolutely in the right place, and I have 86 00:04:35,360 --> 00:04:38,520 Speaker 4: dragged in the big guns to help us here. This 87 00:04:38,600 --> 00:04:41,080 Speaker 4: episode is going to be jam packed full of practical 88 00:04:41,120 --> 00:04:43,520 Speaker 4: tips and advice to guide you through one of I 89 00:04:43,560 --> 00:04:47,680 Speaker 4: would say, your biggest financial decisions. Like, I don't know 90 00:04:47,720 --> 00:04:49,560 Speaker 4: you and I were talking about this the other day. 91 00:04:49,640 --> 00:04:52,320 Speaker 4: Your first home is the hardest to get into because 92 00:04:52,360 --> 00:04:55,000 Speaker 4: you're like starting from scratch. You have no equity, you 93 00:04:55,080 --> 00:05:00,040 Speaker 4: have no ability to leverage anything and knowledge. Literally I 94 00:05:00,040 --> 00:05:01,760 Speaker 4: won't have any Like if you've never done it before, 95 00:05:02,200 --> 00:05:02,760 Speaker 4: how do you know what? 96 00:05:02,800 --> 00:05:03,880 Speaker 2: You don't know exactly? 97 00:05:04,120 --> 00:05:07,200 Speaker 4: So stick around because even in a tough market, there 98 00:05:07,240 --> 00:05:09,160 Speaker 4: are a heap of steps that you can take to 99 00:05:09,160 --> 00:05:11,960 Speaker 4: feel more in control and then move closer to getting 100 00:05:12,000 --> 00:05:14,000 Speaker 4: into your dream home. And I think that we can 101 00:05:14,040 --> 00:05:17,680 Speaker 4: definitely do it together. Jack, let's dive straight in. I've 102 00:05:17,680 --> 00:05:19,480 Speaker 4: got to start with the question that I think is 103 00:05:19,520 --> 00:05:22,240 Speaker 4: on everybody's mind. Yeah, I've been trying to predict this. 104 00:05:23,080 --> 00:05:24,800 Speaker 4: When's the best time to see a mortgage broker? 105 00:05:25,040 --> 00:05:26,840 Speaker 2: Definitely the most asked question for sure. 106 00:05:26,960 --> 00:05:28,480 Speaker 4: Yeah, I mean I wish I could be like, oh 107 00:05:28,480 --> 00:05:30,479 Speaker 4: I thought of this myself, but the reality is I 108 00:05:30,560 --> 00:05:32,880 Speaker 4: just like, yeah, gave everybody. 109 00:05:32,920 --> 00:05:35,520 Speaker 2: I'm sure it's got to be from the moment that 110 00:05:35,560 --> 00:05:38,320 Speaker 2: you even think about your home buying journey, you know, 111 00:05:38,480 --> 00:05:41,000 Speaker 2: even if it's going to be two years away, whether 112 00:05:41,040 --> 00:05:43,080 Speaker 2: you just want to find out what the current interest 113 00:05:43,160 --> 00:05:45,880 Speaker 2: rates are and if that's competitive in your mortgage. I 114 00:05:46,000 --> 00:05:47,520 Speaker 2: really think that you need to be speaking to a 115 00:05:47,520 --> 00:05:49,720 Speaker 2: mortgage broker up front, just because they're going to be 116 00:05:49,760 --> 00:05:52,000 Speaker 2: able to guide you in terms of like all areas 117 00:05:52,000 --> 00:05:54,560 Speaker 2: of the home buying process. You know, you might think 118 00:05:54,600 --> 00:05:57,120 Speaker 2: that you're five years off from buying, but once you 119 00:05:57,160 --> 00:05:59,320 Speaker 2: speak to a mortgage broker, you can find out that 120 00:05:59,360 --> 00:06:01,960 Speaker 2: you actually can purchase maybe a house tomorrow if you 121 00:06:02,000 --> 00:06:02,359 Speaker 2: wanted to. 122 00:06:02,520 --> 00:06:04,479 Speaker 4: I feel like one of the biggest obstacles when I 123 00:06:04,560 --> 00:06:07,919 Speaker 4: talk to our community about, oh, I really want to 124 00:06:07,920 --> 00:06:09,679 Speaker 4: talk to a mortgage record, but I have no savings. 125 00:06:09,760 --> 00:06:12,360 Speaker 4: Am I wasting their time? If I don't want to 126 00:06:12,360 --> 00:06:13,720 Speaker 4: buy yet. Maybe let's say I want to buy in 127 00:06:13,760 --> 00:06:15,960 Speaker 4: three or five years. Do you feel like I'm wasting 128 00:06:15,960 --> 00:06:18,000 Speaker 4: your time? If I to an appointment, I. 129 00:06:17,920 --> 00:06:20,520 Speaker 2: Think you still need to be making that appointment. There's 130 00:06:20,560 --> 00:06:22,880 Speaker 2: just other factors that come into it as well. You know, 131 00:06:23,000 --> 00:06:26,440 Speaker 2: you might be eligible for a scheme right now. You 132 00:06:26,440 --> 00:06:28,680 Speaker 2: know that could be for the next financial year. You 133 00:06:28,760 --> 00:06:31,120 Speaker 2: might tell me that you're expecting you a pay increase 134 00:06:31,160 --> 00:06:33,359 Speaker 2: over the next twelve month. That's going to ring alarm 135 00:06:33,400 --> 00:06:35,040 Speaker 2: ballance in my head that maybe that's going to push 136 00:06:35,080 --> 00:06:36,960 Speaker 2: you over the threshold for that scheme. So that might 137 00:06:37,000 --> 00:06:39,039 Speaker 2: be something that I guide you and say, Look, you're 138 00:06:39,200 --> 00:06:42,279 Speaker 2: eligible for the scheme up until June thirty of this 139 00:06:42,360 --> 00:06:46,000 Speaker 2: financial year. However that yeah, am banking on it, Yeah, 140 00:06:46,200 --> 00:06:48,359 Speaker 2: might push you over that threshold. Therefore you might not 141 00:06:48,360 --> 00:06:50,800 Speaker 2: be eligible. And it's a whole nother scenario. So you 142 00:06:50,920 --> 00:06:53,520 Speaker 2: really need to the second you start thinking about that 143 00:06:53,600 --> 00:06:55,880 Speaker 2: homebuying journey on what that looks like getting touched and 144 00:06:55,920 --> 00:06:57,800 Speaker 2: we can just have a chat and then put it 145 00:06:57,880 --> 00:07:01,560 Speaker 2: all in the process like at next steps, next touch 146 00:07:01,680 --> 00:07:02,919 Speaker 2: points and what that looks like. 147 00:07:03,040 --> 00:07:06,120 Speaker 4: Yeah, Because I feel like there is this idea in 148 00:07:06,160 --> 00:07:10,040 Speaker 4: the industry that mortgage brokers are scary, or that mortgage 149 00:07:10,040 --> 00:07:14,040 Speaker 4: brokers are overwhelming, or that I probably I don't and 150 00:07:14,080 --> 00:07:17,240 Speaker 4: I mean maybe you are a little bit like I've 151 00:07:17,240 --> 00:07:19,280 Speaker 4: seen you on the phone when you're like backing a 152 00:07:19,360 --> 00:07:22,040 Speaker 4: client and you're going into bat for them, and you're 153 00:07:22,160 --> 00:07:23,920 Speaker 4: yapping at the bank, and I'm like, I would not 154 00:07:23,960 --> 00:07:25,560 Speaker 4: want to be on the other end of that phone, 155 00:07:25,640 --> 00:07:27,120 Speaker 4: But you know who I would want on that phone 156 00:07:27,160 --> 00:07:30,400 Speaker 4: the person that is my mortgage broker. But I feel 157 00:07:30,400 --> 00:07:33,280 Speaker 4: like there's this misconception that like, oh, you've got to 158 00:07:33,280 --> 00:07:35,400 Speaker 4: like save up all your deposit and then talk to 159 00:07:35,440 --> 00:07:38,960 Speaker 4: a broker, and in reality, you could be doing yourself 160 00:07:38,960 --> 00:07:41,320 Speaker 4: a disservice, definitely, And I wanted to get that upfront 161 00:07:41,360 --> 00:07:43,560 Speaker 4: because I think a lot of people don't want to 162 00:07:43,560 --> 00:07:46,440 Speaker 4: waste people's time, Like our community are so kind and 163 00:07:46,480 --> 00:07:49,240 Speaker 4: so generous and so thoughtful, and we're all the type 164 00:07:49,280 --> 00:07:50,960 Speaker 4: of people that are like I wouldn't want to bother 165 00:07:51,080 --> 00:07:54,560 Speaker 4: Jack with that. And in reality, we spend so much 166 00:07:54,640 --> 00:07:58,200 Speaker 4: time in meetings with clients who, if I'm being honest, 167 00:07:58,240 --> 00:08:01,120 Speaker 4: don't convert right now, because we know that they're going 168 00:08:01,160 --> 00:08:04,360 Speaker 4: to be clients for life, and it's about building that relationship. 169 00:08:04,560 --> 00:08:08,040 Speaker 2: You don't know what you don't know, So when people 170 00:08:08,080 --> 00:08:10,040 Speaker 2: come to us, you know, we've had a bunch of 171 00:08:10,040 --> 00:08:12,920 Speaker 2: clients that will say, I've been looking forward to this meeting. 172 00:08:13,000 --> 00:08:14,880 Speaker 2: You know, I've been thinking about it for two years 173 00:08:15,040 --> 00:08:17,600 Speaker 2: I've paid off all my debts, I've paid off my HEX. 174 00:08:17,920 --> 00:08:20,760 Speaker 2: I'm now ready to look at purchasing when in reality, 175 00:08:21,320 --> 00:08:23,600 Speaker 2: maybe their hex didn't need to be paid down and 176 00:08:23,640 --> 00:08:26,600 Speaker 2: closed immediately, where those funds could have gone towards a 177 00:08:26,640 --> 00:08:28,440 Speaker 2: deposit to purchase their property earlier. 178 00:08:28,520 --> 00:08:30,360 Speaker 4: Yeah, and you'd never say that, Like you don't sit 179 00:08:30,400 --> 00:08:32,240 Speaker 4: in a meeting with a client and go, oh my god, 180 00:08:32,320 --> 00:08:34,320 Speaker 4: like you didn't have to do that. You kind of go, oh, 181 00:08:34,400 --> 00:08:38,240 Speaker 4: good job, like amazing. But like in the background, as 182 00:08:38,280 --> 00:08:40,720 Speaker 4: a broker and like as the business owner, I'm always like, oh, 183 00:08:40,760 --> 00:08:42,560 Speaker 4: I wish you'd kind of like not done that, because 184 00:08:42,559 --> 00:08:44,679 Speaker 4: I could have like leveraged this and done this. I've 185 00:08:44,720 --> 00:08:46,360 Speaker 4: got you in and you wouldn't have had to stress 186 00:08:46,360 --> 00:08:47,080 Speaker 4: as much, and. 187 00:08:47,040 --> 00:08:49,280 Speaker 2: So you don't need to be making changes before you 188 00:08:49,320 --> 00:08:51,559 Speaker 2: speak to us, yea, you know, come to us, tell 189 00:08:51,640 --> 00:08:54,000 Speaker 2: us the scenario now, what your goals look like, and 190 00:08:54,000 --> 00:08:56,280 Speaker 2: then we can sort of guide you into what you 191 00:08:56,320 --> 00:08:57,720 Speaker 2: should be doing or focusing on. 192 00:08:57,760 --> 00:09:00,520 Speaker 4: Really, I think my favorite part of that is even 193 00:09:00,559 --> 00:09:02,080 Speaker 4: if you come in and you're not going to be 194 00:09:02,120 --> 00:09:04,200 Speaker 4: a client for the next five years, you kind of 195 00:09:04,400 --> 00:09:08,679 Speaker 4: fall into the Zello ecosystem and like we just pester you, 196 00:09:08,720 --> 00:09:10,640 Speaker 4: like yeah, in a nice way. We're like, oh, hey, 197 00:09:10,640 --> 00:09:13,120 Speaker 4: how's that going, like in six months, or like you 198 00:09:13,120 --> 00:09:15,439 Speaker 4: get our newsletters and our updates, so like you kind 199 00:09:15,440 --> 00:09:18,000 Speaker 4: of fall into the ecosystem of being kept in the 200 00:09:18,040 --> 00:09:20,440 Speaker 4: loop of that dream and that goal. And we find 201 00:09:20,480 --> 00:09:21,960 Speaker 4: that a lot of people say like, oh my gosh, 202 00:09:22,040 --> 00:09:23,880 Speaker 4: like I feel so motivated because, like, you know, I 203 00:09:23,920 --> 00:09:26,160 Speaker 4: get an email from Jack a couple of months after 204 00:09:26,200 --> 00:09:27,880 Speaker 4: our meeting, going oh, hey, how did that thing go? 205 00:09:29,000 --> 00:09:30,840 Speaker 4: Tell me about that though, because there's a lot of 206 00:09:30,840 --> 00:09:32,960 Speaker 4: work in the background when it comes to the business, 207 00:09:33,000 --> 00:09:34,720 Speaker 4: and I'm sure people are going to send messages and 208 00:09:34,720 --> 00:09:38,440 Speaker 4: we'll craft some episodes in the future around answering those 209 00:09:38,480 --> 00:09:41,600 Speaker 4: as clearly as possible. But like, when a client comes 210 00:09:41,600 --> 00:09:44,640 Speaker 4: in for an initial meeting, what does the journey look like? 211 00:09:44,760 --> 00:09:46,959 Speaker 4: Do they you know them buy house the next day, 212 00:09:47,520 --> 00:09:50,040 Speaker 4: or do they you know, stay in contact with you? 213 00:09:50,120 --> 00:09:52,200 Speaker 4: Are you just contacting them because you're like, oh, this 214 00:09:52,280 --> 00:09:53,720 Speaker 4: is a client and I should follow up like they're 215 00:09:53,760 --> 00:09:55,600 Speaker 4: on my list. I'm asking because I know you're real 216 00:09:55,640 --> 00:09:58,359 Speaker 4: PERVN you get so emotionally investigator. 217 00:09:59,800 --> 00:10:01,520 Speaker 2: That's and a point with me. Will know that I 218 00:10:01,800 --> 00:10:03,920 Speaker 2: tend to speak to you as if we are best friends. 219 00:10:03,920 --> 00:10:07,760 Speaker 2: We are I get carried away, and we'll speak to 220 00:10:07,800 --> 00:10:10,120 Speaker 2: you as if I've known you for a lifetime. So 221 00:10:10,160 --> 00:10:12,120 Speaker 2: I do get I guess invested, and I do want 222 00:10:12,160 --> 00:10:14,120 Speaker 2: to check in and things like that. So at the 223 00:10:14,200 --> 00:10:16,840 Speaker 2: end of the conversation, whether that you know they're saying 224 00:10:16,880 --> 00:10:18,760 Speaker 2: they want to purchase in five years, I will always 225 00:10:18,760 --> 00:10:21,840 Speaker 2: say to them if anything changes throughout that timeframe, like 226 00:10:22,160 --> 00:10:24,360 Speaker 2: if you change jobs in six months time and you 227 00:10:24,400 --> 00:10:26,120 Speaker 2: want to see what that looks like, if you ended 228 00:10:26,160 --> 00:10:28,320 Speaker 2: up saving more in a shorter period of time, and 229 00:10:28,360 --> 00:10:30,040 Speaker 2: you just want to see what that changes and where 230 00:10:30,040 --> 00:10:32,439 Speaker 2: that sets the goalpost, Like get in touch, shoot me 231 00:10:32,480 --> 00:10:34,720 Speaker 2: through an email whenever you want. We can touch base 232 00:10:34,760 --> 00:10:36,320 Speaker 2: as many times as you want. It doesn't matter. 233 00:10:36,480 --> 00:10:39,640 Speaker 4: Yeah, no, And I love that. Now there are going 234 00:10:39,720 --> 00:10:41,319 Speaker 4: to be some people who are like, oh, that actually 235 00:10:41,400 --> 00:10:43,520 Speaker 4: sounds so good. I thought I'd have to save or 236 00:10:43,640 --> 00:10:46,720 Speaker 4: be a really big investor before I actually have this conversation. 237 00:10:47,679 --> 00:10:50,120 Speaker 4: I've decided I want to book. How much is it going. 238 00:10:50,120 --> 00:10:52,240 Speaker 2: To cost me nothing? 239 00:10:52,360 --> 00:10:54,400 Speaker 4: Let's talk about that, like I'm in a book. An 240 00:10:54,400 --> 00:10:57,559 Speaker 4: appointment with a mortgage broker to be very clear right now, 241 00:10:57,600 --> 00:11:01,440 Speaker 4: we're talking from our experience, from our business. But some 242 00:11:01,520 --> 00:11:04,600 Speaker 4: mortgage brokers are going to charge an initial fee and 243 00:11:04,960 --> 00:11:07,160 Speaker 4: that doesn't mean that they're bad. Like we're not here 244 00:11:07,200 --> 00:11:09,400 Speaker 4: to say, oh, this model is better than that. We 245 00:11:09,480 --> 00:11:12,800 Speaker 4: don't charge initial fees because we just don't want to. 246 00:11:13,160 --> 00:11:15,120 Speaker 4: I don't know, I want to be accessible. I don't 247 00:11:15,120 --> 00:11:17,000 Speaker 4: want people to have to jump through hurdles and come 248 00:11:17,080 --> 00:11:19,679 Speaker 4: up with five hundred bucks cash complete side note, It's 249 00:11:19,720 --> 00:11:22,960 Speaker 4: why I got out of financial advice. Like I adored it. 250 00:11:23,000 --> 00:11:25,080 Speaker 4: I loved doing what I did, but it was so 251 00:11:25,320 --> 00:11:28,280 Speaker 4: prohibitive when it came to cost, Like if you couldn't 252 00:11:28,280 --> 00:11:29,960 Speaker 4: afford my advice, what you don't get to be in 253 00:11:29,960 --> 00:11:33,160 Speaker 4: a better financial situation. Yeah, I didn't like that, and 254 00:11:33,200 --> 00:11:36,960 Speaker 4: so we've carried that into Zella money. But some people 255 00:11:37,040 --> 00:11:39,400 Speaker 4: do charge an initial feed like that does not change that. 256 00:11:39,760 --> 00:11:42,720 Speaker 4: Some brokers rebate it. So like you might pay your 257 00:11:42,760 --> 00:11:44,480 Speaker 4: five hundred dollars fee up front and then when you 258 00:11:44,559 --> 00:11:47,400 Speaker 4: finally settle a mortgage you get the cash back. Fine, 259 00:11:48,200 --> 00:11:50,880 Speaker 4: how does it work with us and with most brokers? 260 00:11:50,880 --> 00:11:52,640 Speaker 4: Because I feel like our model and the way that 261 00:11:52,720 --> 00:11:54,240 Speaker 4: you work with us is the same as most. 262 00:11:54,559 --> 00:11:56,840 Speaker 2: Yeah, so you can come to us and make an appointment, 263 00:11:57,120 --> 00:11:59,679 Speaker 2: like we said, you know, free of charge upfront. There 264 00:11:59,760 --> 00:12:02,880 Speaker 2: is some circumstances where we will need to charge fee, 265 00:12:02,880 --> 00:12:04,600 Speaker 2: but we're going to be really upfront and honest with 266 00:12:04,640 --> 00:12:06,680 Speaker 2: you from the get go if we even see that 267 00:12:06,720 --> 00:12:08,760 Speaker 2: as a possibility. Why would we do that though, So 268 00:12:08,920 --> 00:12:11,440 Speaker 2: if you're coming to us to obviously get a better 269 00:12:11,480 --> 00:12:14,160 Speaker 2: interest rate and looking at refinancing, but you're telling me 270 00:12:14,320 --> 00:12:17,319 Speaker 2: upfront that you're wanting to get a better interest rate, 271 00:12:17,320 --> 00:12:19,120 Speaker 2: but you're actually going to be selling that property within 272 00:12:19,160 --> 00:12:22,720 Speaker 2: six months to us as a broker, we will get 273 00:12:22,800 --> 00:12:24,760 Speaker 2: one hundred percent clawback in that first year. 274 00:12:24,840 --> 00:12:25,560 Speaker 4: What's clawback. 275 00:12:26,280 --> 00:12:29,000 Speaker 2: Clawback is where the banks do pay us a commission 276 00:12:29,200 --> 00:12:31,280 Speaker 2: as a thank you for bringing you on as a client. 277 00:12:31,640 --> 00:12:33,640 Speaker 2: So it just means that they may not necessarily have 278 00:12:33,679 --> 00:12:35,640 Speaker 2: gotten you as a client had you not come to 279 00:12:36,080 --> 00:12:39,079 Speaker 2: our brokering services. And we've shown all the nitti gritty 280 00:12:39,120 --> 00:12:43,240 Speaker 2: and details behind the scenes. So in terms of charging 281 00:12:43,280 --> 00:12:46,400 Speaker 2: an upfront fee, it would be yeah, if you were 282 00:12:46,440 --> 00:12:47,960 Speaker 2: open on est about that saying that you're going to 283 00:12:47,960 --> 00:12:50,400 Speaker 2: look at selling, we just obviously need to recoup the 284 00:12:50,440 --> 00:12:52,840 Speaker 2: funds that we were going to lose because no one's 285 00:12:52,920 --> 00:12:53,560 Speaker 2: working for free. 286 00:12:53,880 --> 00:12:55,640 Speaker 4: Yeah. At the end of the day, like we are 287 00:12:55,679 --> 00:12:58,160 Speaker 4: getting paid. We're not saying, oh, we're a charity. Yeah, 288 00:12:58,200 --> 00:12:59,840 Speaker 4: And that's why I don't know. In the first half 289 00:12:59,840 --> 00:13:01,959 Speaker 4: of this episode, I wanted to be super clear about 290 00:13:01,960 --> 00:13:05,120 Speaker 4: how that works. But then let's dive a little bit deeper. 291 00:13:06,000 --> 00:13:10,880 Speaker 4: The word commission can be a pretty dirty word to 292 00:13:10,920 --> 00:13:13,760 Speaker 4: me about that, yes or no. 293 00:13:14,080 --> 00:13:16,640 Speaker 2: I can't talk for everyone else, obviously, I'm talking specifically 294 00:13:16,640 --> 00:13:19,600 Speaker 2: for Zella and how we work. We are very, very 295 00:13:19,760 --> 00:13:22,520 Speaker 2: very upfront on how we get paid and what we 296 00:13:22,559 --> 00:13:25,000 Speaker 2: get paid. There is a document that you will receive 297 00:13:25,040 --> 00:13:28,360 Speaker 2: that outlines exactly to the sense what we are receiving 298 00:13:28,400 --> 00:13:31,360 Speaker 2: as an upfront commission based on this loan, and also 299 00:13:31,440 --> 00:13:33,480 Speaker 2: what the trail looks like going forward for as long 300 00:13:33,520 --> 00:13:35,720 Speaker 2: as you hold that loan. Like I said, no one's 301 00:13:35,760 --> 00:13:38,360 Speaker 2: working for free. This is how we get paid. It's 302 00:13:38,440 --> 00:13:41,199 Speaker 2: not a new structure by any means. This has been 303 00:13:41,240 --> 00:13:43,200 Speaker 2: going on for years and we're not hiding it. 304 00:13:43,360 --> 00:13:45,240 Speaker 4: But it used to be a little bit dodgy, right, 305 00:13:45,400 --> 00:13:47,440 Speaker 4: Like I feel like it used to be. Some banks 306 00:13:47,480 --> 00:13:51,520 Speaker 4: would have better commissions than others. Now they're across the 307 00:13:51,520 --> 00:13:54,800 Speaker 4: board the same. Yeah. I think it's an interesting concept 308 00:13:54,800 --> 00:13:57,679 Speaker 4: because I get it. Like before I worked in this industry, 309 00:13:57,679 --> 00:14:00,560 Speaker 4: before I had the financial literacy that I improvally to have, 310 00:14:01,200 --> 00:14:04,000 Speaker 4: I was very much like ill, like mortgage brokers work 311 00:14:04,080 --> 00:14:07,680 Speaker 4: for commission, And now I'm the broker with the business 312 00:14:07,679 --> 00:14:10,680 Speaker 4: that works for commission. And I mean I'm not brokering 313 00:14:10,720 --> 00:14:13,120 Speaker 4: the loans. You guys do the hard work and the 314 00:14:13,200 --> 00:14:15,400 Speaker 4: hard yards. I'd just sit in the background and wave 315 00:14:15,440 --> 00:14:17,839 Speaker 4: and go anything you need, sweetie, you're doing a great job. 316 00:14:19,000 --> 00:14:21,360 Speaker 4: I think it used to be this dirty word, but 317 00:14:21,560 --> 00:14:25,560 Speaker 4: now post the Royal Commission, everything has been smoothed across you, like, 318 00:14:25,560 --> 00:14:27,640 Speaker 4: we don't get the bonuses and the benefits. 319 00:14:27,760 --> 00:14:30,920 Speaker 2: No, but you're right fifteen years ago, I've definitely seen it. 320 00:14:31,000 --> 00:14:32,680 Speaker 4: Do you remember seeing, like fifteen years ago in the 321 00:14:32,720 --> 00:14:35,360 Speaker 4: industry the conferences that people would go to, Like I 322 00:14:35,360 --> 00:14:39,240 Speaker 4: remember brokers would go on conferences, and like, as a 323 00:14:39,240 --> 00:14:42,000 Speaker 4: financial advisor, I was very privy to it. I remember 324 00:14:42,040 --> 00:14:45,520 Speaker 4: one of them going on a helicopter to Macau to 325 00:14:45,600 --> 00:14:49,200 Speaker 4: go to the casinos there, and the bank was funding it. Like, 326 00:14:49,680 --> 00:14:52,240 Speaker 4: let's be really honest. It used to be cooked. That's 327 00:14:52,280 --> 00:14:55,880 Speaker 4: illegal now, like that can't happen anymore. And I feel 328 00:14:55,880 --> 00:14:57,720 Speaker 4: like if you're talking to you mum or your dad 329 00:14:57,720 --> 00:15:00,600 Speaker 4: and they had that historic experience, Oh. 330 00:15:00,520 --> 00:15:01,200 Speaker 2: That's exactly right. 331 00:15:01,200 --> 00:15:02,880 Speaker 4: Don't talk to a broker. I know you've got this 332 00:15:02,960 --> 00:15:04,600 Speaker 4: meeting with Jack, Like they're not going to put you 333 00:15:04,640 --> 00:15:06,600 Speaker 4: in the best possible position. What do you even say 334 00:15:06,600 --> 00:15:06,880 Speaker 4: to that? 335 00:15:07,760 --> 00:15:10,480 Speaker 2: Well, I mean, for us, the way that we work, 336 00:15:10,520 --> 00:15:14,760 Speaker 2: we obviously outlined to you know, put together a product comparison, 337 00:15:14,840 --> 00:15:16,800 Speaker 2: we'll send it through to you, We'll put our recommendations 338 00:15:16,840 --> 00:15:19,400 Speaker 2: in there, but we outline it for you so visually 339 00:15:19,480 --> 00:15:21,920 Speaker 2: that you can see the benefits in each way. There's 340 00:15:21,920 --> 00:15:24,120 Speaker 2: no hiding behind the fact, like we aren't going to 341 00:15:24,120 --> 00:15:26,840 Speaker 2: place you with a lender that you know, we think 342 00:15:26,920 --> 00:15:29,280 Speaker 2: is paying more in commission if it's not going to 343 00:15:29,320 --> 00:15:31,640 Speaker 2: benefit you. And the reason that we can't do that 344 00:15:31,760 --> 00:15:34,640 Speaker 2: is there's actually you know, laws in place for best 345 00:15:34,640 --> 00:15:36,880 Speaker 2: interest duties that we have to adhere to as to 346 00:15:37,080 --> 00:15:39,720 Speaker 2: why we are placing you with that lender. And again 347 00:15:39,800 --> 00:15:41,960 Speaker 2: you will see that information as to what we've put 348 00:15:42,000 --> 00:15:46,160 Speaker 2: in there and why. So there's no hiding or being 349 00:15:46,240 --> 00:15:49,400 Speaker 2: sneaky anymoarning at that. But yeah, I definitely see from 350 00:15:49,520 --> 00:15:52,920 Speaker 2: you know, talking to your parents or many many years ago, 351 00:15:53,040 --> 00:15:56,200 Speaker 2: people used to place I guess you with maybe a 352 00:15:56,280 --> 00:15:58,560 Speaker 2: not so favorable lender because they may have been getting 353 00:15:58,560 --> 00:15:59,480 Speaker 2: paid more in commission. 354 00:15:59,480 --> 00:16:01,640 Speaker 4: But that's just it's not the reality anymore, and it 355 00:16:01,760 --> 00:16:04,120 Speaker 4: just across the board doesn't happen. I don't know, I 356 00:16:04,120 --> 00:16:06,000 Speaker 4: feel like I want to be pervy and like give 357 00:16:06,040 --> 00:16:09,320 Speaker 4: people some insight into our business because like we're really 358 00:16:09,360 --> 00:16:11,760 Speaker 4: proud of it and the way that we work. But 359 00:16:12,080 --> 00:16:14,400 Speaker 4: even the brokers the work for Zella, it doesn't matter 360 00:16:14,440 --> 00:16:16,960 Speaker 4: if you're doing what one hundred thousand dollars refinance or 361 00:16:17,000 --> 00:16:19,040 Speaker 4: you're you know, helping a first home buy buy like 362 00:16:19,040 --> 00:16:22,360 Speaker 4: a nine hundred and fifty thousand dollar property, you individually 363 00:16:22,360 --> 00:16:24,920 Speaker 4: as a mortgage broker get paid the same, right, correct. Yeah, 364 00:16:24,920 --> 00:16:26,960 Speaker 4: So like it doesn't actually change it. And I think 365 00:16:27,000 --> 00:16:31,360 Speaker 4: that that's a really important factor. And why sounds like 366 00:16:31,360 --> 00:16:34,280 Speaker 4: a Zella like spokesperson area, but why clients have a 367 00:16:34,280 --> 00:16:35,240 Speaker 4: consistent experience. 368 00:16:35,320 --> 00:16:37,960 Speaker 2: It's such similar experience. It's regardless of your situation and 369 00:16:37,960 --> 00:16:39,280 Speaker 2: where you're sitting one percent. 370 00:16:39,200 --> 00:16:41,960 Speaker 4: Because like sometimes you might go to another broker who 371 00:16:42,000 --> 00:16:44,560 Speaker 4: maybe is an independent and that's fantastic and they will 372 00:16:44,600 --> 00:16:46,000 Speaker 4: have access to everything that we. 373 00:16:45,880 --> 00:16:47,160 Speaker 2: Do and they don't see the benefit. 374 00:16:47,400 --> 00:16:49,120 Speaker 4: But they're like, oh, I can't be bothered working with 375 00:16:49,200 --> 00:16:51,640 Speaker 4: that client because you know, I've got this other client 376 00:16:51,680 --> 00:16:53,600 Speaker 4: and they do have to do a cost benefit analysis 377 00:16:53,640 --> 00:16:56,360 Speaker 4: and make the right decision for their business and no shade, 378 00:16:56,400 --> 00:16:58,800 Speaker 4: But that is not how I wanted to run the business, 379 00:16:59,520 --> 00:17:03,240 Speaker 4: not just us anyway, moving on, I feel like I've 380 00:17:03,240 --> 00:17:07,919 Speaker 4: got questions about schemes and grants and they're different things, 381 00:17:08,000 --> 00:17:10,520 Speaker 4: but like, how do you know the difference? And I mean, 382 00:17:11,000 --> 00:17:14,640 Speaker 4: while in Australia we have access to these things, how 383 00:17:14,640 --> 00:17:17,480 Speaker 4: do we familiarize ourselves with maybe what we might be 384 00:17:17,520 --> 00:17:19,919 Speaker 4: able to access and how that works? Like where do 385 00:17:19,960 --> 00:17:20,520 Speaker 4: we even begin? 386 00:17:21,480 --> 00:17:22,880 Speaker 2: I mean, talk to a mortgage broke. 387 00:17:23,800 --> 00:17:26,480 Speaker 5: I don't like pretend I don't want to talk to you, Jacqueline. 388 00:17:26,680 --> 00:17:28,640 Speaker 5: Let me pretend I want to do my own research. 389 00:17:28,720 --> 00:17:31,679 Speaker 5: You shouldn't obviously jump on Google, Yah, jump on the internet. 390 00:17:31,720 --> 00:17:34,960 Speaker 5: Start having a little research seeing what you can find out. 391 00:17:35,000 --> 00:17:37,840 Speaker 5: But again, obviously you know you might not find ones 392 00:17:37,880 --> 00:17:39,800 Speaker 5: that are one hundred percent applicable to you. 393 00:17:40,080 --> 00:17:41,800 Speaker 2: And that's why we do, say, you know, get in 394 00:17:41,800 --> 00:17:43,360 Speaker 2: touch with the mortgage broker, because we're going to have 395 00:17:43,520 --> 00:17:47,160 Speaker 2: a wide range. You know, there's different schemes that are 396 00:17:47,200 --> 00:17:50,760 Speaker 2: available to you in each state, so it's not just 397 00:17:50,800 --> 00:17:53,440 Speaker 2: a blanket all across Austraight. There certainly are ones that 398 00:17:53,640 --> 00:17:56,359 Speaker 2: you know, our most common ones are First Home Guarantee Scheme, 399 00:17:56,800 --> 00:17:59,960 Speaker 2: First Home Owners Grant, and First Home Super Saber scheme. 400 00:18:00,200 --> 00:18:02,120 Speaker 2: They're probably the most common ones that we do see, 401 00:18:02,160 --> 00:18:05,840 Speaker 2: but there is particular ones to each state. So knowing 402 00:18:05,920 --> 00:18:08,159 Speaker 2: what's available to you, I guess in your hometown and 403 00:18:08,200 --> 00:18:09,400 Speaker 2: when you're purchasing. 404 00:18:09,240 --> 00:18:11,960 Speaker 4: Yeah, absolutely, And I feel like you can do that 405 00:18:12,080 --> 00:18:14,720 Speaker 4: research yourself, and like, I like the idea that we 406 00:18:14,840 --> 00:18:16,399 Speaker 4: empower people to do it on their own, but if 407 00:18:16,400 --> 00:18:17,520 Speaker 4: you don't want to, we can do it for Yeah, 408 00:18:17,560 --> 00:18:21,320 Speaker 4: that's fine. Yea, But what's your favorite scheme? Like, do 409 00:18:21,359 --> 00:18:23,639 Speaker 4: you have a favorite that you're like, oh, yeah, what 410 00:18:23,760 --> 00:18:26,560 Speaker 4: is it? I feel like it's like everybody kind of 411 00:18:26,600 --> 00:18:28,400 Speaker 4: has their own favorite, and I want to know, do. 412 00:18:28,640 --> 00:18:32,840 Speaker 2: I first time Guarantee scheme? I mean it's just purely there, 413 00:18:33,000 --> 00:18:34,520 Speaker 2: you know, for our first time bias to sort of 414 00:18:34,520 --> 00:18:37,320 Speaker 2: give them a leg up. Like obviously not everybody. 415 00:18:36,920 --> 00:18:38,480 Speaker 4: We get from it. So if I've never heard about 416 00:18:38,480 --> 00:18:40,360 Speaker 4: this scheme, what does it. 417 00:18:40,320 --> 00:18:42,640 Speaker 2: Provided me with. I mean, there is no Alumi charge, 418 00:18:42,680 --> 00:18:45,440 Speaker 2: so first home guarantee scheme, no al am I. 419 00:18:46,720 --> 00:18:48,960 Speaker 4: El am I can be expensive. 420 00:18:48,720 --> 00:18:52,560 Speaker 2: So expensive. I've honestly seen fifty thousand dollars before in 421 00:18:52,600 --> 00:18:55,480 Speaker 2: al Ami and people have paid it, and I mean, 422 00:18:56,640 --> 00:18:58,120 Speaker 2: no shame to pay. It's going to get you into 423 00:18:58,119 --> 00:18:59,560 Speaker 2: the house, you know, if that's what you've got to do, 424 00:18:59,600 --> 00:19:01,520 Speaker 2: that's what you got to do. But if you can 425 00:19:01,560 --> 00:19:04,639 Speaker 2: avoid paying fifty thousand dollars an alumi, yeah why not? 426 00:19:05,080 --> 00:19:05,439 Speaker 4: Yeah? 427 00:19:05,480 --> 00:19:07,760 Speaker 2: So you need to have five percent to posit as 428 00:19:07,800 --> 00:19:10,280 Speaker 2: a minimum. Obviously you can have more. You know, you've 429 00:19:10,280 --> 00:19:12,800 Speaker 2: got six seven, eight percent up your sleeve, perfect, we 430 00:19:12,840 --> 00:19:14,800 Speaker 2: can put that down as well, but a bare minimum 431 00:19:14,880 --> 00:19:17,200 Speaker 2: five percent. But the one thing that I really love 432 00:19:17,280 --> 00:19:20,879 Speaker 2: about this scheme is obviously the interest rates most lenders. 433 00:19:20,920 --> 00:19:24,520 Speaker 2: If you took this exact scenario outside of this scheme 434 00:19:24,720 --> 00:19:27,040 Speaker 2: and place it with another lender that wasn't within the scheme, 435 00:19:27,160 --> 00:19:29,240 Speaker 2: you're going to get charged al Ami like we've spoken about, 436 00:19:29,800 --> 00:19:32,879 Speaker 2: but you're going to get charged really really hefty interest rates. 437 00:19:33,320 --> 00:19:35,199 Speaker 4: They're really hogh, and they have to hike them up 438 00:19:35,240 --> 00:19:37,399 Speaker 4: because they're hedging their bets and their risk and like 439 00:19:37,440 --> 00:19:40,200 Speaker 4: it makes sense from a business perspective, but that ends 440 00:19:40,280 --> 00:19:43,320 Speaker 4: up impacting you significantly financially definitely. 441 00:19:43,560 --> 00:19:46,359 Speaker 2: So with the first time guarantee scheme, most lenders, I'm 442 00:19:46,400 --> 00:19:48,920 Speaker 2: not going to say all, most lenders will price your 443 00:19:49,000 --> 00:19:52,080 Speaker 2: rates at eighty percent ELVIR so loan to value ratio 444 00:19:52,480 --> 00:19:53,040 Speaker 2: meaning good? 445 00:19:53,119 --> 00:19:54,840 Speaker 4: Is that bad? I mean, I know, but like I 446 00:19:54,840 --> 00:19:56,920 Speaker 4: feel like as a brokeer, you're like, yeah, eighty percent 447 00:19:57,000 --> 00:19:59,080 Speaker 4: LVR fantastic? What is what jacquelin? 448 00:20:00,640 --> 00:20:02,960 Speaker 2: So I'm talking you know, the banks are looking at 449 00:20:03,040 --> 00:20:05,640 Speaker 2: you as if you had a twenty percent deposit, So. 450 00:20:05,720 --> 00:20:07,679 Speaker 4: Obviously it's a good thing. Right, So you're saying that 451 00:20:07,720 --> 00:20:09,720 Speaker 4: I can have a five percent deposit, but the bank 452 00:20:09,800 --> 00:20:11,760 Speaker 4: is going to lend money to me as though I 453 00:20:11,800 --> 00:20:14,399 Speaker 4: had a twenty percent deposit. That is very sexy. 454 00:20:14,520 --> 00:20:17,760 Speaker 2: Yeah, we love to see that, I know, so so good. 455 00:20:18,200 --> 00:20:21,040 Speaker 4: How do I access that? If I wanted to do? 456 00:20:21,080 --> 00:20:23,320 Speaker 4: I just apply for it? Are there caps on who 457 00:20:23,359 --> 00:20:23,919 Speaker 4: can have it? 458 00:20:24,000 --> 00:20:24,119 Speaker 2: Like? 459 00:20:24,240 --> 00:20:26,760 Speaker 4: Is there a purchase price limit? Can I spend six 460 00:20:26,840 --> 00:20:29,800 Speaker 4: billion dollars? Can I buy a whole apartment? Complex. 461 00:20:30,480 --> 00:20:33,320 Speaker 2: What the rule, It's definitely not available to everyone, so 462 00:20:33,400 --> 00:20:35,919 Speaker 2: you've got to fit within I guess the criteria. So 463 00:20:36,200 --> 00:20:38,840 Speaker 2: you've got to be a permanent resident or a strained citizen. 464 00:20:39,320 --> 00:20:41,720 Speaker 2: There is property price caps in each state. 465 00:20:41,880 --> 00:20:44,520 Speaker 4: They actually set those property price caps based on the 466 00:20:44,640 --> 00:20:47,520 Speaker 4: average purchase price in that state, So like if it's 467 00:20:47,560 --> 00:20:49,680 Speaker 4: like Sydney, you actually have a little bit more leeway 468 00:20:49,760 --> 00:20:51,800 Speaker 4: than you might in Tasmania. 469 00:20:51,840 --> 00:20:54,280 Speaker 2: And you do find that they do increase I guess 470 00:20:54,320 --> 00:20:58,080 Speaker 2: over time. There's no guarantee that they will definitely increase 471 00:20:58,160 --> 00:21:01,160 Speaker 2: every financial year, but going in life with the property prices, 472 00:21:01,240 --> 00:21:04,200 Speaker 2: you should see them slowly increase as well. But there's yeah, 473 00:21:04,200 --> 00:21:08,480 Speaker 2: property price thresholds in there. There's income thresholds. So we're 474 00:21:08,480 --> 00:21:10,840 Speaker 2: talking one hundred and twenty five thousand dollars for a 475 00:21:10,880 --> 00:21:14,119 Speaker 2: single applicant and two hundred thousand dollars for a couple 476 00:21:14,240 --> 00:21:14,760 Speaker 2: tool income. 477 00:21:15,000 --> 00:21:17,440 Speaker 4: Yeah, and I feel like that's fair. Like at the 478 00:21:17,560 --> 00:21:19,119 Speaker 4: end of the day, it's helping the people that are 479 00:21:19,240 --> 00:21:23,000 Speaker 4: usually in a situation where pulling that deposit together is 480 00:21:23,080 --> 00:21:25,119 Speaker 4: far more of a stretch than if you had, you know, 481 00:21:25,320 --> 00:21:28,000 Speaker 4: a joint income of more than two hundred grand, like 482 00:21:28,200 --> 00:21:31,399 Speaker 4: I'm not saying that that makes it super easy. And 483 00:21:31,440 --> 00:21:33,120 Speaker 4: I feel like we talk to clients all the time 484 00:21:33,160 --> 00:21:35,120 Speaker 4: who are like, oh, we own two hundred and five 485 00:21:35,160 --> 00:21:38,159 Speaker 4: thousand dollars and you're just like, oh, I wish you 486 00:21:38,200 --> 00:21:41,960 Speaker 4: ear you know, six thousand dollars less like how do 487 00:21:42,000 --> 00:21:44,400 Speaker 4: we do that? But that's also where a broker can 488 00:21:44,400 --> 00:21:46,879 Speaker 4: come in handy and we can talk to you about 489 00:21:46,960 --> 00:21:50,280 Speaker 4: lowering your taxable income in that particular situation and like, 490 00:21:50,600 --> 00:21:52,800 Speaker 4: you know, not advice, but you could potentially make a 491 00:21:52,800 --> 00:21:57,520 Speaker 4: superanuation contribution so that then that becomes a lower taxable 492 00:21:57,520 --> 00:22:00,959 Speaker 4: income situation for you. And I think these are things 493 00:22:01,000 --> 00:22:03,879 Speaker 4: that you just don't know unless you know, and you 494 00:22:03,920 --> 00:22:06,080 Speaker 4: need to talk to the right people and be in 495 00:22:06,080 --> 00:22:08,800 Speaker 4: the right situation. And I think the biggest thing here 496 00:22:09,200 --> 00:22:12,040 Speaker 4: that I want to get across is that if getting 497 00:22:12,040 --> 00:22:16,000 Speaker 4: into property is your dream, just talk to a mortgage broker. 498 00:22:16,440 --> 00:22:19,000 Speaker 4: And I mean the way that we work is that 499 00:22:19,040 --> 00:22:21,760 Speaker 4: we do like an online kind of form. We want 500 00:22:21,760 --> 00:22:23,560 Speaker 4: to know as much about you before we pick up 501 00:22:23,560 --> 00:22:25,960 Speaker 4: the phone to make sure that we're not wasting your time. 502 00:22:26,480 --> 00:22:28,960 Speaker 4: And so you might fill in a form and be like, hey, 503 00:22:29,040 --> 00:22:32,840 Speaker 4: V I'm in personal debt of like thirty thousand dollars 504 00:22:32,920 --> 00:22:34,199 Speaker 4: and I want to get out of it and I 505 00:22:34,200 --> 00:22:36,119 Speaker 4: want to buy property in this that the other. We 506 00:22:36,160 --> 00:22:38,080 Speaker 4: will often reply and be like okay, cool, So like 507 00:22:38,240 --> 00:22:39,639 Speaker 4: we don't even need to see you to give you 508 00:22:39,680 --> 00:22:41,439 Speaker 4: some advice to put you in the best possible position. 509 00:22:41,760 --> 00:22:43,840 Speaker 4: Here are the resources that you need, and come back 510 00:22:43,840 --> 00:22:46,120 Speaker 4: in six months and we can book that appointment because 511 00:22:46,160 --> 00:22:48,720 Speaker 4: you're going to be in a far better position to 512 00:22:48,960 --> 00:22:51,879 Speaker 4: be moved along the process and to get you going. 513 00:22:52,359 --> 00:22:54,800 Speaker 4: And so I don't know, I just get so excited 514 00:22:54,800 --> 00:22:58,159 Speaker 4: about getting people into their first homes. Let's go to 515 00:22:58,240 --> 00:23:00,560 Speaker 4: a really quick break. But if I you, I would 516 00:23:00,560 --> 00:23:03,040 Speaker 4: probably stick around because when we come back, we are 517 00:23:03,040 --> 00:23:05,840 Speaker 4: going to be unpacking what banks really look at when 518 00:23:05,840 --> 00:23:08,439 Speaker 4: they are assessing loans and how to make yourself a 519 00:23:08,560 --> 00:23:11,720 Speaker 4: stronger candidate. And I'm going to be asking Jack for 520 00:23:11,760 --> 00:23:14,680 Speaker 4: her top tip to save you literally thousands of dollars 521 00:23:14,800 --> 00:23:17,040 Speaker 4: on your home loan. Guys, you're not going to want 522 00:23:17,040 --> 00:23:23,280 Speaker 4: to miss this one. All right, my friends, we are back, 523 00:23:23,320 --> 00:23:26,119 Speaker 4: and I feel so privileged. I've got Jacqueline, who is 524 00:23:26,119 --> 00:23:28,640 Speaker 4: one of the Zella money brokers here in the studio 525 00:23:28,720 --> 00:23:30,960 Speaker 4: with me. It took a little bit of convincing to 526 00:23:31,000 --> 00:23:32,920 Speaker 4: be like, will you come on my show? You've asked me, 527 00:23:33,880 --> 00:23:36,800 Speaker 4: I know, and I am so excited that you are 528 00:23:36,800 --> 00:23:39,200 Speaker 4: finally here, because do you know what all our clients say, 529 00:23:39,200 --> 00:23:41,520 Speaker 4: They're like, Oh, why hasn't Jack been on the show yet? 530 00:23:41,600 --> 00:23:44,119 Speaker 4: She'd be great. I'm going to send this to everyone 531 00:23:44,160 --> 00:23:47,240 Speaker 4: who's ever asked me, just so you know, But I 532 00:23:47,280 --> 00:23:50,040 Speaker 4: want to know. One of the other questions that we get, 533 00:23:50,080 --> 00:23:53,120 Speaker 4: apart from like when should I see a broker? Is Jack? 534 00:23:53,160 --> 00:23:56,200 Speaker 4: What do banks actually look at like when they're assessing 535 00:23:56,200 --> 00:23:58,800 Speaker 4: a home loan application and we're going through that process. 536 00:23:58,840 --> 00:24:01,639 Speaker 4: I feel like it's kind of one is the Wild West. 537 00:24:01,760 --> 00:24:04,160 Speaker 4: But then it also feels like a really big secret 538 00:24:04,440 --> 00:24:06,639 Speaker 4: because you know, you submit all your information and you 539 00:24:06,760 --> 00:24:08,080 Speaker 4: kind of know, oh, they want to look at my 540 00:24:08,080 --> 00:24:10,119 Speaker 4: bank statements, and then they want to look at my payslips, 541 00:24:10,160 --> 00:24:11,560 Speaker 4: and then they want to know, you know, what my 542 00:24:11,640 --> 00:24:14,440 Speaker 4: intentions are and if I have any dependence and like 543 00:24:14,680 --> 00:24:17,199 Speaker 4: what does my boyfriend do for work? And like it 544 00:24:17,240 --> 00:24:22,280 Speaker 4: can be really pervy that I want to know. How 545 00:24:22,320 --> 00:24:25,760 Speaker 4: do we know if we're ticking the right boxes or 546 00:24:26,240 --> 00:24:27,120 Speaker 4: doing the wrong thing? 547 00:24:28,960 --> 00:24:31,280 Speaker 2: I mean banks will look at obviously a range of things. 548 00:24:31,320 --> 00:24:34,240 Speaker 2: There's so much to take into account, but it really 549 00:24:34,359 --> 00:24:37,200 Speaker 2: is quite specific to your scenario. What the bank's can 550 00:24:37,240 --> 00:24:41,080 Speaker 2: ask for someone that is a individual purchasing on their 551 00:24:41,160 --> 00:24:43,720 Speaker 2: own going through, like I said, the first time guarantee 552 00:24:43,720 --> 00:24:46,119 Speaker 2: scheme is going to be completely different to someone who's 553 00:24:46,480 --> 00:24:49,840 Speaker 2: as a couple, as a dependent has a larger deposit. 554 00:24:49,920 --> 00:24:53,240 Speaker 2: There's just different documents that's needed. So whilst there is 555 00:24:53,280 --> 00:24:55,760 Speaker 2: a lot that the bank can look at, they're not 556 00:24:55,840 --> 00:24:58,640 Speaker 2: necessarily going to look at absolutely everything. And I mean 557 00:24:58,680 --> 00:25:01,320 Speaker 2: that because someone that's going to go through the first 558 00:25:01,320 --> 00:25:03,520 Speaker 2: home guarantee scheme, you know, we need to show a 559 00:25:03,520 --> 00:25:06,280 Speaker 2: minimum five percent, which is classified as genuine saving. So 560 00:25:06,320 --> 00:25:08,640 Speaker 2: the bank's going to need to see three months worth 561 00:25:08,640 --> 00:25:10,880 Speaker 2: of statements on your savings account to show that that's 562 00:25:10,880 --> 00:25:13,480 Speaker 2: sort of been sitting there and growing over time. But 563 00:25:13,720 --> 00:25:16,560 Speaker 2: someone that's you know, got a twenty percent deposit just 564 00:25:16,600 --> 00:25:19,600 Speaker 2: doing an eighty percent lend against that property, we're not 565 00:25:19,680 --> 00:25:22,280 Speaker 2: necessarily needing to show any of that genuine savings, So 566 00:25:22,320 --> 00:25:24,560 Speaker 2: that sort of document gets pushed aside. It's not something 567 00:25:24,560 --> 00:25:26,200 Speaker 2: that we need to see. Obviously, we need to know 568 00:25:26,440 --> 00:25:28,600 Speaker 2: what the funds are to complete and how you're doing that. 569 00:25:28,840 --> 00:25:30,919 Speaker 2: But the bank's not needing to be like with a 570 00:25:30,920 --> 00:25:33,399 Speaker 2: fine toothcomb saying how long's this been your account for? 571 00:25:33,680 --> 00:25:36,159 Speaker 2: Do we have five percent? Things like that, So it 572 00:25:36,280 --> 00:25:39,520 Speaker 2: is very specific to your situation on what's needed. 573 00:25:39,680 --> 00:25:42,800 Speaker 4: And that's so annoying, like, not not any individual, but 574 00:25:43,000 --> 00:25:48,320 Speaker 4: just for the client experience, right, because I might go, Hey, 575 00:25:48,520 --> 00:25:52,280 Speaker 4: my friend Alisha, she used Jacqueline as a broker and 576 00:25:52,680 --> 00:25:55,840 Speaker 4: she got this loan with this criteria and this rat. 577 00:25:56,320 --> 00:25:58,960 Speaker 4: I'm going to go see Jacqueline because that's what she got, Alisha, 578 00:25:59,000 --> 00:26:01,160 Speaker 4: and I want that Jack give that to me. Yeah, 579 00:26:01,280 --> 00:26:03,600 Speaker 4: I know, how do we deal with that? Because I 580 00:26:03,680 --> 00:26:05,919 Speaker 4: feel like so many of us, like I want you 581 00:26:05,960 --> 00:26:08,320 Speaker 4: to ask your friends and family for referrals. Like, to me, 582 00:26:08,440 --> 00:26:12,080 Speaker 4: that is the best way to find someone legitimate. Yeah, 583 00:26:12,119 --> 00:26:14,120 Speaker 4: and find someone who's going to care about your situation, 584 00:26:14,320 --> 00:26:16,800 Speaker 4: someone that you're going to resonate with. But that doesn't 585 00:26:16,800 --> 00:26:18,840 Speaker 4: mean that the situation will be the same. Like even 586 00:26:18,880 --> 00:26:20,920 Speaker 4: if it's your coworker and you earn the same amount 587 00:26:20,960 --> 00:26:21,359 Speaker 4: of money. 588 00:26:21,440 --> 00:26:23,600 Speaker 2: It comes back to people saying, you know, but my 589 00:26:23,720 --> 00:26:26,040 Speaker 2: friends on this rate with the same bank why are 590 00:26:26,119 --> 00:26:26,760 Speaker 2: not on that rate? 591 00:26:27,400 --> 00:26:29,439 Speaker 4: And it's heartbreaking as well because you're like, baby, if 592 00:26:29,440 --> 00:26:31,040 Speaker 4: I could get you that rate, I promise you right, 593 00:26:31,320 --> 00:26:34,040 Speaker 4: it doesn't change my outcome. I don't make less money 594 00:26:34,080 --> 00:26:36,960 Speaker 4: or more money based on your rate. I actually would 595 00:26:37,000 --> 00:26:38,560 Speaker 4: love to give you the lowest possible rate. 596 00:26:38,680 --> 00:26:40,400 Speaker 2: Yeah. Like I said, there's so many factors that will 597 00:26:40,440 --> 00:26:42,840 Speaker 2: come into it. How much deposit you're putting down, what 598 00:26:42,880 --> 00:26:46,240 Speaker 2: your loan to value, your ratio looks like, your employment types, 599 00:26:46,560 --> 00:26:48,440 Speaker 2: and you know, credit scores is a big one too. 600 00:26:48,800 --> 00:26:51,199 Speaker 4: Credit scores are something that scares so many people in 601 00:26:51,240 --> 00:26:54,920 Speaker 4: our community. How seriously are they taken when it comes 602 00:26:55,000 --> 00:26:56,040 Speaker 4: to getting your first home? 603 00:26:56,680 --> 00:26:57,640 Speaker 2: Yeah? 604 00:26:57,880 --> 00:27:01,119 Speaker 4: Very yeah, pretty seriously. Yeah, get a good credit score. 605 00:27:01,240 --> 00:27:04,479 Speaker 2: Good conduct would be the number one. Any credit in 606 00:27:04,520 --> 00:27:08,000 Speaker 2: your name as well as rental leases that grows against 607 00:27:08,040 --> 00:27:10,639 Speaker 2: your credit score as well, whether you've had a phone 608 00:27:10,880 --> 00:27:14,400 Speaker 2: in your name before, things like that gets taken into account. 609 00:27:15,080 --> 00:27:20,280 Speaker 2: The credit scores side. It does have a huge impact. Obviously. Again, 610 00:27:20,400 --> 00:27:22,560 Speaker 2: I feel like a broken record, but it comes down 611 00:27:22,640 --> 00:27:22,840 Speaker 2: to you. 612 00:27:22,840 --> 00:27:25,160 Speaker 4: You've never been on the podcast yet, so you can 613 00:27:25,200 --> 00:27:26,359 Speaker 4: say that next episode. 614 00:27:26,520 --> 00:27:29,480 Speaker 2: So it comes down to your scenario. I mean, if 615 00:27:29,520 --> 00:27:33,440 Speaker 2: there's you know a valid reason as to why your 616 00:27:33,480 --> 00:27:35,679 Speaker 2: score is so low and it's been rectified, and we 617 00:27:35,720 --> 00:27:37,960 Speaker 2: can show that. You know, that might be something that 618 00:27:38,000 --> 00:27:40,200 Speaker 2: we can get across the line. But if you just 619 00:27:40,280 --> 00:27:43,000 Speaker 2: come to us with a poor credit rating because your 620 00:27:43,040 --> 00:27:45,560 Speaker 2: conduct's been really poor, because you've just forgotten to make 621 00:27:45,600 --> 00:27:49,919 Speaker 2: your payments on your personal life or yeah, whatever it 622 00:27:49,920 --> 00:27:54,760 Speaker 2: looks like, just because you were lazy or forgetful for 623 00:27:54,800 --> 00:27:57,240 Speaker 2: a multiple period of time, I'm talking like you've really 624 00:27:57,800 --> 00:28:01,359 Speaker 2: assaulted and all of that. Yes, it's going to definitely 625 00:28:01,520 --> 00:28:04,840 Speaker 2: hinder your credit score, and it's also going to hinder 626 00:28:04,880 --> 00:28:07,600 Speaker 2: what options are available in terms of the lender options. 627 00:28:07,640 --> 00:28:10,000 Speaker 4: And I think that something that you could do today 628 00:28:10,119 --> 00:28:13,760 Speaker 4: as well as a listener or someone who's thinking about property, 629 00:28:13,840 --> 00:28:16,240 Speaker 4: or you might not even be thinking about property, is 630 00:28:16,640 --> 00:28:19,239 Speaker 4: investigate your own credit score. So if you don't know 631 00:28:19,240 --> 00:28:22,080 Speaker 4: what that number is, you can for free request a 632 00:28:22,160 --> 00:28:26,080 Speaker 4: credit score report. At work, we use a company called Equifax. 633 00:28:26,119 --> 00:28:28,920 Speaker 4: You can get them literally from so many different suppliers, 634 00:28:29,359 --> 00:28:31,760 Speaker 4: but they will send you an email report of your 635 00:28:31,760 --> 00:28:34,560 Speaker 4: credit score after you've gone through a few hoops improven 636 00:28:34,600 --> 00:28:37,880 Speaker 4: your identity. And that can be a really powerful way 637 00:28:37,920 --> 00:28:40,680 Speaker 4: of seeing what that might look like before you talk 638 00:28:40,720 --> 00:28:43,240 Speaker 4: to a broker, and what that might look like in 639 00:28:43,320 --> 00:28:45,680 Speaker 4: case there is some dodgy credit in your name that 640 00:28:45,760 --> 00:28:49,160 Speaker 4: isn't yours. One of the best finance tips that I 641 00:28:49,200 --> 00:28:50,680 Speaker 4: have for people who are like, oh, yeah, but what 642 00:28:50,720 --> 00:28:52,880 Speaker 4: else can I do? Like you know, obviously pay down 643 00:28:52,920 --> 00:28:54,840 Speaker 4: your debts all of that other fun stuff, but like 644 00:28:55,160 --> 00:28:59,400 Speaker 4: be aware of your credit score, because heartbreakingly, we have 645 00:28:59,480 --> 00:29:02,280 Speaker 4: had people come to us Jack who you're like, yep, cool, 646 00:29:02,360 --> 00:29:04,440 Speaker 4: like you're brilliant, no worries, and then we look into 647 00:29:04,440 --> 00:29:06,959 Speaker 4: their credit score and what do we find. Yeah, like 648 00:29:07,000 --> 00:29:10,120 Speaker 4: we find an absolute mess and you go, oh hey, 649 00:29:10,280 --> 00:29:12,840 Speaker 4: so we actually can't work on this loan at this 650 00:29:12,840 --> 00:29:14,920 Speaker 4: point because like you've got this personal loan. Yeah, and 651 00:29:14,960 --> 00:29:17,600 Speaker 4: they go, I don't have a personal loan, and then 652 00:29:17,640 --> 00:29:19,600 Speaker 4: we're going down a whole scam and fraud. 653 00:29:19,720 --> 00:29:22,920 Speaker 2: Yeah. I've actually had that before. Yeah, someone's been scammed. 654 00:29:22,960 --> 00:29:24,920 Speaker 2: It's ruled their credit rating. Like I said, that's why 655 00:29:24,960 --> 00:29:27,240 Speaker 2: I'm saying, it's specific. If we can prove and. 656 00:29:27,280 --> 00:29:29,840 Speaker 4: There's and we can actually help you in that situation, 657 00:29:30,040 --> 00:29:33,440 Speaker 4: Like we actually thankfully have all the contacts to get 658 00:29:33,440 --> 00:29:36,640 Speaker 4: that cleaned up. And like if that is legitimately not 659 00:29:36,960 --> 00:29:39,640 Speaker 4: your issue and not your thing. We can have it 660 00:29:39,680 --> 00:29:42,520 Speaker 4: removed from your credit score. Fair few hoops to jump through, 661 00:29:42,560 --> 00:29:45,200 Speaker 4: but my friend, we have done it before. Jack. I 662 00:29:45,200 --> 00:29:47,520 Speaker 4: feel like for a lot of our community, they just 663 00:29:47,560 --> 00:29:50,600 Speaker 4: feel like property is out of reach, like it is 664 00:29:50,640 --> 00:29:55,040 Speaker 4: still so far away. Like I feel like so many 665 00:29:55,120 --> 00:29:57,640 Speaker 4: of us are I don't know, close to thirty, just 666 00:29:57,720 --> 00:29:59,760 Speaker 4: over thirty and still thinking like, oh my god, I 667 00:29:59,800 --> 00:30:02,080 Speaker 4: thought that I would have achieved this by now. Like 668 00:30:02,840 --> 00:30:05,720 Speaker 4: we are living in a different time and the goalposts 669 00:30:05,800 --> 00:30:09,080 Speaker 4: are so different to what they used to be. Can 670 00:30:09,120 --> 00:30:11,920 Speaker 4: you talk to me about what we could do to 671 00:30:11,960 --> 00:30:14,600 Speaker 4: put ourselves in a better position if we're like we 672 00:30:14,640 --> 00:30:16,400 Speaker 4: really want to buy property, but it just feels so 673 00:30:16,600 --> 00:30:19,440 Speaker 4: far away, or just I can't save or I can't 674 00:30:19,560 --> 00:30:22,280 Speaker 4: you know, seem to get ahead. Where are we going? 675 00:30:22,320 --> 00:30:24,440 Speaker 4: What are we doing so that we can still create 676 00:30:24,480 --> 00:30:25,480 Speaker 4: the life that we deserve. 677 00:30:25,960 --> 00:30:28,200 Speaker 2: Yeah, I mean get in touch with the broker obviously, 678 00:30:28,240 --> 00:30:30,719 Speaker 2: Like I've said, when you start even thinking about that, 679 00:30:30,800 --> 00:30:34,080 Speaker 2: whether that is five ten years off, if that's what 680 00:30:34,120 --> 00:30:37,920 Speaker 2: it feels like, there's obviously resources available online. You've got 681 00:30:37,920 --> 00:30:40,440 Speaker 2: the National Debt Helpline that you can reach out to 682 00:30:40,840 --> 00:30:41,640 Speaker 2: and they one if. 683 00:30:41,440 --> 00:30:43,840 Speaker 4: She's on the money's favorites. Honestly, the people there are 684 00:30:43,880 --> 00:30:46,920 Speaker 4: so kind and like I always say this, but I'm 685 00:30:46,920 --> 00:30:49,640 Speaker 4: always going to say this when you call them, You're 686 00:30:49,640 --> 00:30:51,880 Speaker 4: not like calling the CEO of the bank and being like, 687 00:30:51,960 --> 00:30:54,240 Speaker 4: oh my god, I have no money, Like you're going 688 00:30:54,320 --> 00:30:56,520 Speaker 4: to think I'm so silly. No, they're people just like 689 00:30:56,600 --> 00:30:58,720 Speaker 4: you who actually have chosen to work at the National 690 00:30:58,720 --> 00:31:01,640 Speaker 4: Debt Helpline help. They are so empowered when they help 691 00:31:01,680 --> 00:31:04,080 Speaker 4: people in situations like yours. I promise when you pick 692 00:31:04,120 --> 00:31:06,000 Speaker 4: up that phone, the person who's going to answer it 693 00:31:06,040 --> 00:31:07,760 Speaker 4: is going to be like, oh my gosh, Jack, I'm 694 00:31:07,840 --> 00:31:10,640 Speaker 4: so glad you cold, Like you'll be shocked at how 695 00:31:10,960 --> 00:31:14,000 Speaker 4: supported you feel. I think there's this massive misconception that 696 00:31:14,000 --> 00:31:15,800 Speaker 4: they're going to, i don't know, crucify you, like oh 697 00:31:16,520 --> 00:31:19,800 Speaker 4: yeah right, and like they're not and like is a 698 00:31:19,840 --> 00:31:23,920 Speaker 4: broker going to judge you? Like, because we just want 699 00:31:23,960 --> 00:31:26,960 Speaker 4: the best for you, we might give you some hard truths, 700 00:31:27,400 --> 00:31:29,160 Speaker 4: like we might have to sit you down and go, hey, 701 00:31:29,240 --> 00:31:31,480 Speaker 4: if you don't change your spending habits, this goal of 702 00:31:31,520 --> 00:31:35,840 Speaker 4: yours isn't actually achievable. But like I think that that's 703 00:31:35,880 --> 00:31:38,320 Speaker 4: the beauty of having a good relationship with a broker, 704 00:31:38,520 --> 00:31:40,640 Speaker 4: because we're going to give you the tough love, but 705 00:31:40,680 --> 00:31:41,960 Speaker 4: it's because we want the best for you. 706 00:31:42,080 --> 00:31:45,080 Speaker 2: Yeah. Well, obviously, like I said, hold your hand throughout 707 00:31:45,080 --> 00:31:48,600 Speaker 2: that process, Like step by step, we can market our 708 00:31:48,640 --> 00:31:51,040 Speaker 2: calendars to follow up in six months time. Let's talk 709 00:31:51,040 --> 00:31:52,640 Speaker 2: about it. Where are we at. Have we done a 710 00:31:52,720 --> 00:31:55,120 Speaker 2: new budget, how much are we saving now? Are we 711 00:31:55,200 --> 00:31:56,560 Speaker 2: on track? Things like that? 712 00:31:56,840 --> 00:31:59,920 Speaker 4: Yeah, I love it, But let's move on to income 713 00:32:00,120 --> 00:32:03,200 Speaker 4: and expenses. Jack, I want to know if a bank 714 00:32:03,320 --> 00:32:05,760 Speaker 4: is looking at financial health. Obviously they're having a look 715 00:32:05,760 --> 00:32:07,880 Speaker 4: at your credit score, they're having a look at your income. 716 00:32:09,080 --> 00:32:12,160 Speaker 4: What are their spending or saving habits that people could 717 00:32:12,240 --> 00:32:15,040 Speaker 4: implement to make themselves look like really shiny to a bank. 718 00:32:15,480 --> 00:32:18,560 Speaker 4: Because there's some information flying around. I saw a TikTok 719 00:32:18,600 --> 00:32:21,600 Speaker 4: the other day. A girl was like, four months before 720 00:32:21,640 --> 00:32:24,440 Speaker 4: I got alone, I had no uber ets. I deleted 721 00:32:24,440 --> 00:32:25,880 Speaker 4: the app off my phone and I did this, and 722 00:32:25,920 --> 00:32:29,120 Speaker 4: I did that. Like from a BROKEUS perspective, what are 723 00:32:29,120 --> 00:32:31,720 Speaker 4: you hot tips and tricks to make yourself? You know, 724 00:32:31,760 --> 00:32:34,480 Speaker 4: let's pretend six months out from purchasing your first home, 725 00:32:34,920 --> 00:32:38,800 Speaker 4: look like a very respectable human being that they definitely 726 00:32:38,840 --> 00:32:41,440 Speaker 4: want to lend hundreds of thousands of dollars too. 727 00:32:42,440 --> 00:32:46,240 Speaker 2: Yeah, obviously raining and the splurging banks are going to 728 00:32:46,280 --> 00:32:49,120 Speaker 2: have a look, you know, three months back into your statements. 729 00:32:49,120 --> 00:32:50,280 Speaker 4: So I was starting six months. 730 00:32:50,360 --> 00:32:53,880 Speaker 2: Yeah, I know, but they're only going to request that 731 00:32:53,960 --> 00:32:56,920 Speaker 2: three months. Generally, they will have a look at your 732 00:32:56,920 --> 00:33:00,480 Speaker 2: sort of spending habits. But I mean, the banks lenders 733 00:33:00,520 --> 00:33:04,040 Speaker 2: aren't these big scary companies. Yes, they need to do 734 00:33:04,080 --> 00:33:05,480 Speaker 2: their digilidance and look. 735 00:33:05,320 --> 00:33:06,200 Speaker 4: I'm still scared of them. 736 00:33:06,320 --> 00:33:08,400 Speaker 2: No, you need to look at your spending habits and 737 00:33:08,440 --> 00:33:12,000 Speaker 2: what that's being spent on. But everyone spends at Christmas. 738 00:33:12,080 --> 00:33:14,920 Speaker 2: This is not a new thing. We all buy presents 739 00:33:14,920 --> 00:33:15,920 Speaker 2: for friends and family. 740 00:33:16,080 --> 00:33:19,440 Speaker 4: So that's not saying that a bank is actually going 741 00:33:19,480 --> 00:33:23,400 Speaker 4: to use their initiative and they're like, now, look I 742 00:33:23,480 --> 00:33:26,120 Speaker 4: don't know. Yeah, some of them need a little bit more, 743 00:33:26,560 --> 00:33:29,160 Speaker 4: a little bit more fine tuning. Yeah, yeah, that's okay. 744 00:33:29,240 --> 00:33:30,600 Speaker 2: I mean it's common sense, isn't it. 745 00:33:30,880 --> 00:33:33,360 Speaker 4: Yeah, So as a broker, you kind of know what 746 00:33:33,440 --> 00:33:36,400 Speaker 4: those banks are. To be honest, you probably would avoid 747 00:33:36,440 --> 00:33:37,200 Speaker 4: it for that climent. 748 00:33:37,520 --> 00:33:41,160 Speaker 2: I mean, big one to avoid would be gambling one 749 00:33:41,240 --> 00:33:44,400 Speaker 2: hundred percent. Everyone says no, no, no, no, I don't. 750 00:33:45,320 --> 00:33:48,200 Speaker 2: But when you look into the bank statements, it's there 751 00:33:48,240 --> 00:33:51,160 Speaker 2: a few times. So that's just one thing I would 752 00:33:51,200 --> 00:33:55,280 Speaker 2: be definitely cleaning up, you know, and lead up to purchasing. 753 00:33:55,040 --> 00:33:58,240 Speaker 4: In small amounts big amounts, like obviously it's going to 754 00:33:58,240 --> 00:34:00,400 Speaker 4: be a massive issue if you have a gambling addiction, 755 00:34:00,560 --> 00:34:03,680 Speaker 4: and will pop some information in the show notes to 756 00:34:03,960 --> 00:34:06,240 Speaker 4: the Gambler's help line to make sure that if you 757 00:34:06,280 --> 00:34:09,680 Speaker 4: are going through that literally no judgment call, get it 758 00:34:09,719 --> 00:34:11,480 Speaker 4: sorted out so that you can live the life that 759 00:34:11,520 --> 00:34:14,799 Speaker 4: you deserve and get what you want exactly. But if 760 00:34:14,800 --> 00:34:17,479 Speaker 4: sports beat comes up a few times, a bank's going, 761 00:34:17,600 --> 00:34:20,239 Speaker 4: oh you're a risky human being. What's that look like? 762 00:34:20,320 --> 00:34:23,600 Speaker 4: Because you know, the races come around, the tennis is happening, 763 00:34:23,640 --> 00:34:27,319 Speaker 4: like I know, it's Australian culture to have a bit 764 00:34:27,320 --> 00:34:29,800 Speaker 4: of a punch, So talk to me about what's reasonable 765 00:34:29,880 --> 00:34:31,839 Speaker 4: use versus not very good at all. 766 00:34:32,000 --> 00:34:36,480 Speaker 2: Look, the reasonable is again common sense. Yes, Cup day? 767 00:34:37,560 --> 00:34:39,520 Speaker 2: Do people have a bit on Cup Day? Yes, it's 768 00:34:39,600 --> 00:34:42,319 Speaker 2: very common. The main events, you know, you do see 769 00:34:42,360 --> 00:34:45,319 Speaker 2: there and there's no sort of real red flags there. 770 00:34:45,360 --> 00:34:49,720 Speaker 2: It's the ongoing monthly spending, the weekly habits, the pattern. 771 00:34:50,000 --> 00:34:52,040 Speaker 2: When you see a pattern there, it's not just the 772 00:34:52,080 --> 00:34:55,000 Speaker 2: odd one every three months, every six months. 773 00:34:55,040 --> 00:34:56,719 Speaker 4: I wanted to bring that because I didn't want the 774 00:34:56,800 --> 00:34:59,239 Speaker 4: community to be like, oh, like, are you saying that 775 00:34:59,520 --> 00:35:01,560 Speaker 4: you really because like my partner and I don't all 776 00:35:01,560 --> 00:35:04,239 Speaker 4: we put ten bucks either way on cup day, Like, 777 00:35:04,320 --> 00:35:07,160 Speaker 4: we're not saying that that's the bad thing. But when 778 00:35:07,200 --> 00:35:10,239 Speaker 4: we request the three months of bank statements and it 779 00:35:10,280 --> 00:35:14,240 Speaker 4: goes to the bank, like, patterns are very easily identifiable. 780 00:35:14,280 --> 00:35:16,759 Speaker 4: They basically printed out and go through with a highlighter 781 00:35:17,000 --> 00:35:18,840 Speaker 4: and highlight all the same things. And if there's just 782 00:35:18,880 --> 00:35:21,600 Speaker 4: a lot of pink, that is a habit, that is 783 00:35:21,640 --> 00:35:24,719 Speaker 4: something that is impacting your ability to pay back a mortgage, 784 00:35:25,040 --> 00:35:27,080 Speaker 4: and they're going to take that into consideration and see 785 00:35:27,120 --> 00:35:30,080 Speaker 4: you as a higher risk client. And we just don't 786 00:35:30,080 --> 00:35:30,839 Speaker 4: need that for you. 787 00:35:30,840 --> 00:35:35,200 Speaker 2: No lead up to personally first property obviously we've spoken 788 00:35:35,239 --> 00:35:38,560 Speaker 2: about spending habits, but savings pattern as well. You know, 789 00:35:38,920 --> 00:35:42,000 Speaker 2: showing that you can put some money aside and that 790 00:35:42,040 --> 00:35:46,080 Speaker 2: you're making regular savings into your account sort of shows 791 00:35:46,080 --> 00:35:49,040 Speaker 2: that you have the ability to make that mortgage repayment 792 00:35:49,080 --> 00:35:50,480 Speaker 2: back even rental. 793 00:35:50,680 --> 00:35:53,840 Speaker 4: I was about to say, Jack, this has changed in 794 00:35:53,880 --> 00:35:57,680 Speaker 4: the last few years. Let's pretend I want to buy 795 00:35:57,680 --> 00:36:00,640 Speaker 4: my first home, and you know, I leave in a city, 796 00:36:00,960 --> 00:36:03,319 Speaker 4: like I'm living with my partner, so personally I'm only 797 00:36:03,320 --> 00:36:05,560 Speaker 4: paying like fifteen hundred bucks a month rent, but like 798 00:36:05,560 --> 00:36:08,800 Speaker 4: I'm still fifteen hundred dollars a month rent. My partner 799 00:36:08,840 --> 00:36:11,439 Speaker 4: and I we've done the maths. We reckon between us 800 00:36:11,840 --> 00:36:14,120 Speaker 4: three grand a month. We could probably afford a mortgage, 801 00:36:14,160 --> 00:36:16,960 Speaker 4: but like it's all going on rent right now, can 802 00:36:17,000 --> 00:36:18,000 Speaker 4: we still get a mortgage? 803 00:36:18,120 --> 00:36:18,319 Speaker 2: Yeah? 804 00:36:18,680 --> 00:36:20,400 Speaker 4: So are you saying that the bank might see that 805 00:36:20,440 --> 00:36:23,759 Speaker 4: as savings? So, and maybe that's what I was getting at. 806 00:36:23,840 --> 00:36:26,600 Speaker 2: Yeah, they do. If you are currently renting, they look 807 00:36:26,600 --> 00:36:29,560 Speaker 2: at that rental ledger as a savings pattern to show 808 00:36:29,600 --> 00:36:31,200 Speaker 2: that you've got the ability to sort of make that 809 00:36:31,239 --> 00:36:33,600 Speaker 2: mortgage of payment. You're already sort of doing it, you know, 810 00:36:33,760 --> 00:36:36,600 Speaker 2: in some sense. So yeah, that's definitely can be looked 811 00:36:36,600 --> 00:36:38,279 Speaker 2: at as your sort of savings. 812 00:36:38,600 --> 00:36:40,520 Speaker 4: And I love that, And I think that not many 813 00:36:40,520 --> 00:36:42,440 Speaker 4: people know that, Like if you don't know, you don't know, 814 00:36:42,960 --> 00:36:45,759 Speaker 4: because historically, when you paid your rent, they also wanted 815 00:36:45,800 --> 00:36:47,759 Speaker 4: to see you saving on top of that. But that 816 00:36:47,840 --> 00:36:50,440 Speaker 4: was a different time. That was when people had so 817 00:36:50,560 --> 00:36:53,360 Speaker 4: much more disposable income and should have been saving on 818 00:36:53,440 --> 00:36:55,879 Speaker 4: top of that because you had that leeway. But now 819 00:36:55,880 --> 00:36:58,880 Speaker 4: we're seeing people come through our business and people in 820 00:36:58,920 --> 00:37:02,880 Speaker 4: our community fifty sixty percent of their income is going 821 00:37:02,960 --> 00:37:06,000 Speaker 4: on rent. And I remember when I started this podcast, Jack, 822 00:37:06,120 --> 00:37:09,279 Speaker 4: like back in like twenty twenty, insane, so weird to 823 00:37:09,320 --> 00:37:12,600 Speaker 4: talk about. We used to talk about that, you know, 824 00:37:12,719 --> 00:37:14,440 Speaker 4: what's reasonable to spend on rent? 825 00:37:14,520 --> 00:37:14,719 Speaker 2: Yeh? 826 00:37:14,800 --> 00:37:16,560 Speaker 4: And I remember I'd do the research and work it out. 827 00:37:16,600 --> 00:37:18,840 Speaker 4: And this is like pre COVID, right, So like twenty twenty, 828 00:37:18,880 --> 00:37:22,360 Speaker 4: twenty nineteen, let's call it twenty eighteen, early twenty nineteen, 829 00:37:22,560 --> 00:37:26,520 Speaker 4: just pre COVID, all right, it was very normal for 830 00:37:26,600 --> 00:37:30,120 Speaker 4: financial advisors and mortgage brokers to have the expectation that, oh, 831 00:37:30,160 --> 00:37:32,720 Speaker 4: it's actually reasonable for you to be spending thirty percent 832 00:37:32,719 --> 00:37:35,120 Speaker 4: of your income on rent. Any more than that it's 833 00:37:35,160 --> 00:37:38,799 Speaker 4: actually impacting your lifestyle. And so that advice is now 834 00:37:38,840 --> 00:37:40,480 Speaker 4: completely outdated. 835 00:37:39,960 --> 00:37:41,080 Speaker 2: But people still think that. 836 00:37:41,120 --> 00:37:41,799 Speaker 4: People still think. 837 00:37:41,840 --> 00:37:43,480 Speaker 2: They still come to me and saying, but I've done 838 00:37:43,520 --> 00:37:45,719 Speaker 2: the math, and it's more than thirty percent of my 839 00:37:45,920 --> 00:37:46,640 Speaker 2: total empowtment. 840 00:37:46,680 --> 00:37:49,799 Speaker 4: I'm like, that is our dictated advice because it's a 841 00:37:49,840 --> 00:37:52,879 Speaker 4: different market, it's a different situation, and I think it's 842 00:37:52,920 --> 00:37:55,440 Speaker 4: good to bring that up. Are there other things that 843 00:37:55,480 --> 00:37:58,760 Speaker 4: have changed in the industry since like twenty eighteen twenty nineteen. 844 00:37:59,520 --> 00:38:02,480 Speaker 2: Definitely. I don't know if you've seen interest rates, but it's. 845 00:38:02,640 --> 00:38:06,040 Speaker 4: Interest rates have changed, like people's incomes have not everything. 846 00:38:06,719 --> 00:38:10,839 Speaker 2: Everything has changed everything, you know, that's why you talk 847 00:38:10,880 --> 00:38:11,640 Speaker 2: to a mortgage broker. 848 00:38:11,760 --> 00:38:14,560 Speaker 4: Yeah, one hundred percent. All right, Jack, I feel like 849 00:38:14,600 --> 00:38:17,359 Speaker 4: I have taken up heaps of your time and I 850 00:38:17,400 --> 00:38:19,359 Speaker 4: really want to finish on a big one because I 851 00:38:19,400 --> 00:38:21,880 Speaker 4: know that this is what everyone really wants to know. 852 00:38:22,000 --> 00:38:25,759 Speaker 4: I suppose do you have an ultimate money saving tip? Like, 853 00:38:25,920 --> 00:38:28,160 Speaker 4: I know you're financially savvy, so I've kind of set 854 00:38:28,200 --> 00:38:30,719 Speaker 4: you up like you are really good with money, but 855 00:38:30,800 --> 00:38:33,359 Speaker 4: I want like one piece of advice that could save 856 00:38:33,440 --> 00:38:37,280 Speaker 4: potential buyers thousands on the life of their loan. I guess, 857 00:38:37,280 --> 00:38:39,000 Speaker 4: no pressure. I hope you've come prepared. 858 00:38:41,000 --> 00:38:45,400 Speaker 2: Oh, one tip. I'm gonna have to probably give you 859 00:38:45,440 --> 00:38:47,319 Speaker 2: a few, Okay, you know what. 860 00:38:47,640 --> 00:38:50,880 Speaker 4: Like less is more, more is less? Whatever? What's your 861 00:38:50,920 --> 00:38:51,560 Speaker 4: first one? 862 00:38:51,640 --> 00:38:54,680 Speaker 2: I'm gonna have to say, using offsets correctly. Yeah, so 863 00:38:55,000 --> 00:38:57,080 Speaker 2: offsets big one can save you thousands. 864 00:38:57,360 --> 00:38:59,759 Speaker 4: So offset we can do more episodes like diving into 865 00:38:59,800 --> 00:39:02,360 Speaker 4: the different specifics of different types of loans and stuff. 866 00:39:02,360 --> 00:39:05,080 Speaker 4: But crash. Course, an offset is a bank account that's 867 00:39:05,120 --> 00:39:07,880 Speaker 4: attached to your mortgage that offsets the amount of interest 868 00:39:07,960 --> 00:39:10,040 Speaker 4: that you have to pay every single month. And you're 869 00:39:10,080 --> 00:39:12,560 Speaker 4: saying that people don't use them correctly, like they set 870 00:39:12,600 --> 00:39:13,879 Speaker 4: up their offset and they don't use them. 871 00:39:14,000 --> 00:39:16,279 Speaker 2: Some banks have only got the ability to have a 872 00:39:16,320 --> 00:39:19,280 Speaker 2: one offset, or some banks will have multiple, so people 873 00:39:19,400 --> 00:39:22,160 Speaker 2: might park, you know, the bulk of savings into their offset, 874 00:39:22,200 --> 00:39:25,120 Speaker 2: thinking that's great. But if you've got a large income, 875 00:39:25,320 --> 00:39:27,839 Speaker 2: you know, and you're getting paid every month or every week, 876 00:39:27,880 --> 00:39:30,160 Speaker 2: it's calculated daily, so it's in your best interest to 877 00:39:30,160 --> 00:39:32,799 Speaker 2: sort of have you know, your income going into an 878 00:39:32,800 --> 00:39:34,919 Speaker 2: offset as well. You know, you might also have another 879 00:39:34,960 --> 00:39:37,560 Speaker 2: accountan's just got bills, which in your mind has only 880 00:39:37,560 --> 00:39:39,920 Speaker 2: got two thousand dollars sitting in there just for my 881 00:39:39,960 --> 00:39:42,800 Speaker 2: bills that are going to come out, but again calculated daily. 882 00:39:42,840 --> 00:39:46,280 Speaker 2: It's better off being in an offset sitting against your mortgage, 883 00:39:46,320 --> 00:39:47,480 Speaker 2: so you're not paying interest on that. 884 00:39:47,600 --> 00:39:51,080 Speaker 4: And is that something that every mortgage has and we 885 00:39:51,320 --> 00:39:52,600 Speaker 4: just need to use them. 886 00:39:52,840 --> 00:39:55,160 Speaker 2: That's something that you need to obviously let us know 887 00:39:55,200 --> 00:39:57,759 Speaker 2: that you want or the bank that you're with that 888 00:39:57,800 --> 00:39:59,279 Speaker 2: you would like to have an offset and see what 889 00:39:59,320 --> 00:40:01,719 Speaker 2: the options are there. But not every bank will offer it. 890 00:40:01,800 --> 00:40:01,840 Speaker 1: No. 891 00:40:02,080 --> 00:40:04,759 Speaker 4: Yeah, and I think that's important because some people go 892 00:40:04,840 --> 00:40:06,439 Speaker 4: into a loan, like they might just go and sign 893 00:40:06,520 --> 00:40:08,080 Speaker 4: up for that and go, oh, I'll just set an 894 00:40:08,120 --> 00:40:11,120 Speaker 4: offset up later, like it's just bank account, right, But 895 00:40:11,280 --> 00:40:14,239 Speaker 4: it has to be specifically tied to the mortgage. It's 896 00:40:14,280 --> 00:40:15,600 Speaker 4: a part of that mortgage product. 897 00:40:15,760 --> 00:40:16,839 Speaker 2: It needs to be linked to it. 898 00:40:16,920 --> 00:40:18,520 Speaker 4: So is that something that you would bring up with 899 00:40:18,520 --> 00:40:20,640 Speaker 4: a client. Are you going to be like, hey, so 900 00:40:20,680 --> 00:40:23,400 Speaker 4: what we're going to do? And are you talking cash 901 00:40:23,400 --> 00:40:26,200 Speaker 4: flow post settlement of the property or are you just 902 00:40:26,239 --> 00:40:28,040 Speaker 4: getting them into the property and being like wam bam, 903 00:40:28,040 --> 00:40:30,360 Speaker 4: thank you, ma'am catcher, Like what's the process? 904 00:40:30,520 --> 00:40:32,799 Speaker 2: No, there's definitely things that will come into play, like 905 00:40:32,880 --> 00:40:35,480 Speaker 2: whether or not, you know, even an offset is worth 906 00:40:35,520 --> 00:40:37,960 Speaker 2: it for you. You know, you might be someone that's not 907 00:40:38,040 --> 00:40:40,439 Speaker 2: going to have a large block of funds left over 908 00:40:40,520 --> 00:40:43,040 Speaker 2: after settlement, after you move into the property. You might 909 00:40:43,120 --> 00:40:46,640 Speaker 2: be worried about the interest rates increasing, so a variable 910 00:40:46,719 --> 00:40:48,560 Speaker 2: rate might not even be best for you. You might 911 00:40:48,600 --> 00:40:51,200 Speaker 2: be sort of leaning towards more of a fixed interest rate, 912 00:40:51,360 --> 00:40:53,520 Speaker 2: knowing that you're going to be having the same set 913 00:40:53,560 --> 00:40:56,040 Speaker 2: repayments each month that you can sort of tackle. Like 914 00:40:56,360 --> 00:40:58,560 Speaker 2: a lot of clients are our first home buyers. They 915 00:40:58,560 --> 00:41:00,600 Speaker 2: don't know how much a war order bill is and 916 00:41:00,680 --> 00:41:03,040 Speaker 2: electricity bill is. They don't know all the other costs 917 00:41:03,080 --> 00:41:06,319 Speaker 2: that come involved. So having a set amount that they 918 00:41:06,360 --> 00:41:08,719 Speaker 2: can picture in their mind and it's not going to 919 00:41:08,800 --> 00:41:11,280 Speaker 2: change for a period of time can be quite comforting. 920 00:41:11,400 --> 00:41:13,920 Speaker 4: Yeah, And I love that because we then use the 921 00:41:14,000 --> 00:41:16,080 Speaker 4: data from She's on the Money and the data that 922 00:41:16,120 --> 00:41:18,840 Speaker 4: we get through all of our mortgage broking systems and 923 00:41:18,880 --> 00:41:21,320 Speaker 4: software is to go, Okay, in this location, your average 924 00:41:21,320 --> 00:41:22,880 Speaker 4: water beello is going to look like this. Did you 925 00:41:22,960 --> 00:41:24,360 Speaker 4: know that? And they go, oh my god, no, But 926 00:41:24,400 --> 00:41:27,000 Speaker 4: that's so helpful. And I love giving the perfect little 927 00:41:27,040 --> 00:41:29,759 Speaker 4: details that you get as a bonus, but you didn't 928 00:41:29,760 --> 00:41:30,400 Speaker 4: even know you need it. 929 00:41:30,840 --> 00:41:33,279 Speaker 2: Other factors that people don't take into account. I mean, 930 00:41:33,320 --> 00:41:38,160 Speaker 2: I'm detering, but you're talking like strata, insurance, body, corporate 931 00:41:38,239 --> 00:41:41,280 Speaker 2: that's our top of expense on top of your monthlyer payment. 932 00:41:41,320 --> 00:41:44,040 Speaker 2: That's not included in your mortgage repayment. So people get 933 00:41:44,040 --> 00:41:46,240 Speaker 2: caught out. If that's another five hundred dollars a month, 934 00:41:46,480 --> 00:41:48,799 Speaker 2: you've got to factor that into your spending on top 935 00:41:48,840 --> 00:41:49,720 Speaker 2: of your monthly repayment. 936 00:41:49,960 --> 00:41:52,120 Speaker 4: Yeah, And I feel like we get very excited about 937 00:41:52,160 --> 00:41:54,480 Speaker 4: budget and cash flow in office, So like we love 938 00:41:54,560 --> 00:41:57,160 Speaker 4: sitting down with clients being like, Okay, got the mortgage there, 939 00:41:57,160 --> 00:41:59,920 Speaker 4: but like let's talk budget after you've settled, because we 940 00:42:00,120 --> 00:42:01,840 Speaker 4: just want you to be in the best possible position. 941 00:42:02,280 --> 00:42:04,799 Speaker 4: Because and I think a lot of people don't realize this, 942 00:42:04,920 --> 00:42:06,480 Speaker 4: Like you use your mortgage broker to get into your 943 00:42:06,480 --> 00:42:10,480 Speaker 4: first time fantastic, But that relationship, from my perspective, is 944 00:42:10,480 --> 00:42:13,799 Speaker 4: a lifelong relationship. Like you're going to meet with Jack, 945 00:42:13,880 --> 00:42:15,480 Speaker 4: or you're going to meet with Charlotte, or're gonna meet 946 00:42:15,480 --> 00:42:17,880 Speaker 4: with one of our brokers or any broker really, and 947 00:42:18,480 --> 00:42:20,680 Speaker 4: their role is to support you to get into that house. 948 00:42:20,840 --> 00:42:23,880 Speaker 4: But they're going to or they should be checking in 949 00:42:23,920 --> 00:42:26,839 Speaker 4: on you every six months, checking your rates, making sure 950 00:42:26,840 --> 00:42:28,880 Speaker 4: you're in the best possible position. Like if you have 951 00:42:28,920 --> 00:42:31,120 Speaker 4: a major life change, you should be like, oh, hey, Jack, 952 00:42:31,160 --> 00:42:33,160 Speaker 4: I just wanted to check, like I'm having a baby, 953 00:42:33,280 --> 00:42:35,719 Speaker 4: Like this is my favorite thing, Like when clients get 954 00:42:35,719 --> 00:42:38,400 Speaker 4: engaged or when clients and I know you've had this 955 00:42:38,480 --> 00:42:40,600 Speaker 4: as well. You have this like whole meeting with a 956 00:42:40,600 --> 00:42:42,960 Speaker 4: couple and you're like talking about the financial life and 957 00:42:43,040 --> 00:42:46,640 Speaker 4: like you know, really basic, really standard, hang up, no worries. 958 00:42:46,719 --> 00:42:48,400 Speaker 4: You're like putting your file notes together and you get 959 00:42:48,400 --> 00:42:50,719 Speaker 4: a call on your mobile and you're like, hey, what's 960 00:42:50,800 --> 00:42:53,239 Speaker 4: up Jordan, And he goes, I didn't tell you, but 961 00:42:53,320 --> 00:42:55,719 Speaker 4: I have this secret savings account for an engagement ring. 962 00:42:56,320 --> 00:42:59,319 Speaker 4: It's like so fun, but like we get to go 963 00:42:59,440 --> 00:43:03,200 Speaker 4: through that journey with clients, and when your situation changes, 964 00:43:03,239 --> 00:43:06,440 Speaker 4: sometimes your mortgage does as well. So I think fostering 965 00:43:06,480 --> 00:43:10,000 Speaker 4: a relationship where you're broker is on the front foot. 966 00:43:10,000 --> 00:43:12,040 Speaker 2: And they're on your side. Oh yeah, they're about it. 967 00:43:12,040 --> 00:43:14,560 Speaker 4: For you, and it's fun batting for you too. Like 968 00:43:14,600 --> 00:43:16,320 Speaker 4: I'm not saying that we always want it to be tricky, 969 00:43:16,320 --> 00:43:19,120 Speaker 4: but when it gets tricky, the whole office is behind you. 970 00:43:19,960 --> 00:43:22,360 Speaker 4: Beave me, believe me. We're all like, hey, have you 971 00:43:22,400 --> 00:43:24,520 Speaker 4: had this before? If not, what are we doing? How 972 00:43:24,520 --> 00:43:24,920 Speaker 4: are we doing? 973 00:43:25,000 --> 00:43:25,120 Speaker 2: It. 974 00:43:25,239 --> 00:43:27,359 Speaker 4: Oh Lisha's done that before and you're worries, Alicia, can 975 00:43:27,360 --> 00:43:29,279 Speaker 4: you call your contact and see if your contact can 976 00:43:29,320 --> 00:43:32,279 Speaker 4: do this for me? Like it becomes a game to 977 00:43:32,320 --> 00:43:36,040 Speaker 4: get the best outcome for a client. Jack, I've adored this. 978 00:43:36,360 --> 00:43:38,760 Speaker 4: Thank you so much for joining us today, sharing your wisdom, 979 00:43:38,800 --> 00:43:41,560 Speaker 4: having a chat about mortgages. We'll ask the community. We'll 980 00:43:41,600 --> 00:43:42,960 Speaker 4: be like, do you want Jack back? What do we 981 00:43:42,960 --> 00:43:43,359 Speaker 4: want to know? 982 00:43:43,760 --> 00:43:45,160 Speaker 2: I do want to add one thing? 983 00:43:45,320 --> 00:43:45,879 Speaker 4: What is it? 984 00:43:46,160 --> 00:43:47,480 Speaker 2: Going back to the hot money tip? 985 00:43:47,560 --> 00:43:50,000 Speaker 4: So okay, sorry, I got more money tips you to 986 00:43:50,000 --> 00:43:52,200 Speaker 4: get this out? No, I love this, let's go. What 987 00:43:52,320 --> 00:43:52,560 Speaker 4: is it? 988 00:43:52,680 --> 00:43:56,759 Speaker 2: You have to have your mortgage rate frequently reviewed. There's 989 00:43:56,800 --> 00:43:58,400 Speaker 2: so many people out there that it is sitting on 990 00:43:58,520 --> 00:44:01,240 Speaker 2: high interest rates that haven't had it reviewed and they're 991 00:44:01,280 --> 00:44:04,440 Speaker 2: just paying thousands of thousands of extra dollars that you 992 00:44:04,560 --> 00:44:05,640 Speaker 2: just can't get back. 993 00:44:05,800 --> 00:44:07,920 Speaker 4: How do we do that though? Like when you say frequently, 994 00:44:08,080 --> 00:44:08,680 Speaker 4: was that even mean? 995 00:44:08,800 --> 00:44:12,360 Speaker 2: Jack? After you settle, Yeah, I would be sticking in 996 00:44:12,360 --> 00:44:14,040 Speaker 2: your calendar to sort of follow up with the bank 997 00:44:14,160 --> 00:44:15,919 Speaker 2: to see if we can bring that interest rate down 998 00:44:15,960 --> 00:44:18,359 Speaker 2: for you. There's just so many clients, like I said, 999 00:44:18,360 --> 00:44:20,879 Speaker 2: that come back that are sitting on a high interest rate. 1000 00:44:21,520 --> 00:44:23,959 Speaker 2: It sort of sits in the same category as having 1001 00:44:24,000 --> 00:44:27,480 Speaker 2: your home and contents reviewed or your private health reviewed. 1002 00:44:27,520 --> 00:44:30,120 Speaker 2: It's something that you don't do regularly enough to make 1003 00:44:30,120 --> 00:44:33,480 Speaker 2: sure that you're saving. Something that it's probably worth mentioning 1004 00:44:33,640 --> 00:44:37,480 Speaker 2: is that Zella actually has a dedicated team purely for 1005 00:44:37,560 --> 00:44:40,480 Speaker 2: pricing reviews, So from the moment that you actually settle, 1006 00:44:40,880 --> 00:44:42,160 Speaker 2: we will diroize it for you. 1007 00:44:42,360 --> 00:44:43,840 Speaker 4: Yeah, you don't have to do that, but like this 1008 00:44:44,000 --> 00:44:47,600 Speaker 4: is advice for people who aren't with Zella. Yeah, Like, 1009 00:44:48,000 --> 00:44:50,920 Speaker 4: not all brokers do this, no, because honestly, if they're 1010 00:44:50,960 --> 00:44:53,879 Speaker 4: an individual broker, it's crazy because people go, what type 1011 00:44:53,920 --> 00:44:55,560 Speaker 4: of broker do I want to say? And like, I'm 1012 00:44:55,600 --> 00:44:59,160 Speaker 4: so nasty with this. I love all brokers. I think 1013 00:44:59,200 --> 00:45:01,040 Speaker 4: that they do a great job. But I would never 1014 00:45:01,120 --> 00:45:04,440 Speaker 4: see a broker that works specifically for a bank, because 1015 00:45:04,480 --> 00:45:06,640 Speaker 4: if you're seeing a broker that only works for the bank, 1016 00:45:06,760 --> 00:45:10,040 Speaker 4: that means that they are still a beautiful human being, 1017 00:45:10,400 --> 00:45:14,080 Speaker 4: but they only have access to that bank's products. They can't, like, 1018 00:45:14,360 --> 00:45:16,200 Speaker 4: you know, get you a better rate with a different 1019 00:45:16,239 --> 00:45:19,440 Speaker 4: bank or a credit union or a different lending option. 1020 00:45:19,960 --> 00:45:22,759 Speaker 4: They can't wiggle things in the same way as an 1021 00:45:22,760 --> 00:45:26,239 Speaker 4: independent broker. So we love an independent but then most 1022 00:45:26,320 --> 00:45:30,120 Speaker 4: independent brokers don't have the resources behind them to do 1023 00:45:30,200 --> 00:45:32,480 Speaker 4: pricing reviews because they're always seing brand new clients and 1024 00:45:32,520 --> 00:45:35,080 Speaker 4: building their book and that's fantastic, So you might need 1025 00:45:35,120 --> 00:45:37,600 Speaker 4: to diorize it. And we broke it and be like, hey, 1026 00:45:37,600 --> 00:45:40,560 Speaker 4: can you review my pricing or even just call your 1027 00:45:40,560 --> 00:45:43,440 Speaker 4: own bank and do it yourself. We definitely have it, 1028 00:45:43,680 --> 00:45:47,239 Speaker 4: which is I don't know, big flex Worth Mentioning. Yeah, 1029 00:45:47,239 --> 00:45:50,319 Speaker 4: we have a whole pricing team, but that's because we're 1030 00:45:50,360 --> 00:45:52,440 Speaker 4: a bit of a bigger business. We still have a 1031 00:45:52,480 --> 00:45:55,000 Speaker 4: credit license, but we're not bank aligned. And I think 1032 00:45:55,000 --> 00:45:59,680 Speaker 4: that that's a really important delineation between different brokers. And like, 1033 00:45:59,680 --> 00:46:01,640 Speaker 4: if you're weighing up what you want to do, maybe 1034 00:46:01,680 --> 00:46:03,319 Speaker 4: that's the type of thing you want, but you want 1035 00:46:03,320 --> 00:46:05,640 Speaker 4: to see someone in person in Queensland, like Okay, well 1036 00:46:05,719 --> 00:46:07,480 Speaker 4: you know Zella's is not the one for you. But like, 1037 00:46:07,560 --> 00:46:09,600 Speaker 4: these are things that I would want you to look 1038 00:46:09,640 --> 00:46:12,360 Speaker 4: out for and be aware of because you are building 1039 00:46:12,440 --> 00:46:15,040 Speaker 4: that lifelong relationship and you are putting yourself in a 1040 00:46:15,040 --> 00:46:18,920 Speaker 4: position where you know a broker could help you create 1041 00:46:18,960 --> 00:46:21,319 Speaker 4: your wealth or it could just be a service that 1042 00:46:21,360 --> 00:46:23,479 Speaker 4: you have once off and like I mean, I want 1043 00:46:23,560 --> 00:46:26,919 Speaker 4: to create wealth. I don't know about you, Jack, any 1044 00:46:27,000 --> 00:46:30,279 Speaker 4: other hot tips before I try and wrap you up? No, no, no, 1045 00:46:30,440 --> 00:46:33,360 Speaker 4: we're done. I love that Jack. This has been amazing 1046 00:46:33,440 --> 00:46:35,040 Speaker 4: and I know that the community is going to want 1047 00:46:35,080 --> 00:46:36,480 Speaker 4: to get you back on the show at some point. 1048 00:46:36,560 --> 00:46:38,520 Speaker 4: So if you guys have questions or queries for Jack, 1049 00:46:38,520 --> 00:46:40,680 Speaker 4: shoot them through because I'm just going to collate them 1050 00:46:40,680 --> 00:46:42,920 Speaker 4: all and put together new episodes and then be like, oh, 1051 00:46:42,960 --> 00:46:44,440 Speaker 4: I'm so sorry, Jack, you have to come on the 1052 00:46:44,440 --> 00:46:47,680 Speaker 4: show because, like the people have asked what they're vast for. 1053 00:46:48,440 --> 00:46:50,319 Speaker 4: But with that said, if you guys have found this 1054 00:46:50,360 --> 00:46:52,759 Speaker 4: episode helpful, I would adore it if you shared it 1055 00:46:52,800 --> 00:46:55,560 Speaker 4: with your family and friends who are thinking about purchasing 1056 00:46:55,640 --> 00:46:58,399 Speaker 4: their first home or a home in general. It could 1057 00:46:58,400 --> 00:47:01,920 Speaker 4: be honestly exactly what I need to feel more prepared 1058 00:47:02,000 --> 00:47:04,600 Speaker 4: and more confident in that journey and put themselves in 1059 00:47:04,640 --> 00:47:07,880 Speaker 4: the best possible position to make their property dreams a reality. 1060 00:47:08,160 --> 00:47:11,040 Speaker 4: And guys, do not forget to hit follow and subscribe 1061 00:47:11,080 --> 00:47:13,800 Speaker 4: so that you never miss an episode. It actually helps 1062 00:47:13,840 --> 00:47:16,360 Speaker 4: us grow our podcast so that we can keep bringing 1063 00:47:16,400 --> 00:47:19,320 Speaker 4: you the content that you know and love. My friends, 1064 00:47:19,440 --> 00:47:23,000 Speaker 4: until next time, keep dreaming big, taking small steps in 1065 00:47:23,040 --> 00:47:26,080 Speaker 4: the right direction, and working towards smashing your money goals. 1066 00:47:26,120 --> 00:47:34,920 Speaker 4: My loves see you on Friday. The advice shared on 1067 00:47:35,040 --> 00:47:37,600 Speaker 4: She's on the Money is generally nature and does not 1068 00:47:37,760 --> 00:47:42,000 Speaker 4: consider your individual circumstances. She's on the Money exists purely 1069 00:47:42,040 --> 00:47:44,960 Speaker 4: for educational purposes and should not be relied upon to 1070 00:47:45,000 --> 00:47:48,360 Speaker 4: make an investment or financial decision. If you do choose 1071 00:47:48,360 --> 00:47:49,759 Speaker 4: to buy a financial. 1072 00:47:49,239 --> 00:47:53,240 Speaker 6: Product, read the PDS TMD and obtain appropriate financial. 1073 00:47:52,840 --> 00:47:54,640 Speaker 4: Advice tailored towards your needs. 1074 00:47:55,000 --> 00:47:58,920 Speaker 6: Victoria Divine and She's on the Money are authorized representatives 1075 00:47:59,000 --> 00:48:01,360 Speaker 6: of money. Sheowper p T Y L t D A 1076 00:48:01,480 --> 00:48:04,400 Speaker 6: b N three two one six four nine two seven 1077 00:48:04,480 --> 00:48:07,279 Speaker 6: seven zero eight A F s L four five one 1078 00:48:07,520 --> 00:48:09,319 Speaker 6: two eight nine