1 00:00:00,200 --> 00:00:03,800 Speaker 1: Jersey and Amanda jam Nation and a woman from the 2 00:00:03,880 --> 00:00:04,800 Speaker 1: Hunter Valley. 3 00:00:05,080 --> 00:00:07,760 Speaker 2: It remains at a coma after falling and hitting ahead 4 00:00:08,039 --> 00:00:09,480 Speaker 2: while holidaying in Thailand. 5 00:00:10,039 --> 00:00:12,440 Speaker 1: And this is a terrible it's a terrtoring story. 6 00:00:12,520 --> 00:00:16,160 Speaker 3: Lad and her family trying to raise funds to fly 7 00:00:16,280 --> 00:00:19,040 Speaker 3: her home. And this is why they can't afford to 8 00:00:19,079 --> 00:00:23,159 Speaker 3: do it. Their travel insurance company, they were insured, but 9 00:00:23,200 --> 00:00:26,720 Speaker 3: it used bar tabs and CCTV footage to determine she 10 00:00:26,760 --> 00:00:29,040 Speaker 3: was too drunk to cover her hospital bills. So what 11 00:00:29,160 --> 00:00:34,360 Speaker 3: happens here is that they she wasn't She wasn't tested 12 00:00:34,360 --> 00:00:37,279 Speaker 3: for alcohol and hospital content, none of that. But what 13 00:00:37,320 --> 00:00:40,800 Speaker 3: the insurance company has done is it looked at the 14 00:00:40,800 --> 00:00:45,040 Speaker 3: bar tab the show she'd had nine long iced iced teas, 15 00:00:45,640 --> 00:00:47,879 Speaker 3: then used the bar tab to determine that she had 16 00:00:47,880 --> 00:00:50,240 Speaker 3: a blood alcohol level of point three five. 17 00:00:51,080 --> 00:00:52,040 Speaker 1: She's on holidays. 18 00:00:53,040 --> 00:00:56,400 Speaker 3: I assumed your travel insurance covered you no matter what happened, 19 00:00:56,440 --> 00:00:59,280 Speaker 3: unless you had a level of if you're driving or 20 00:00:59,320 --> 00:01:04,600 Speaker 3: doing something like that, But the insurance companies say that 21 00:01:04,640 --> 00:01:08,360 Speaker 3: they won't cover you if you're like the insurance company's 22 00:01:08,400 --> 00:01:11,760 Speaker 3: product disclosure statement suggested that the blood alcohol concentration a 23 00:01:11,840 --> 00:01:14,640 Speaker 3: point one nine or above. That's four times I legal 24 00:01:14,720 --> 00:01:19,200 Speaker 3: driving limit would avoid an insurance claim. That's four standard 25 00:01:19,280 --> 00:01:23,520 Speaker 3: drinks for female and five from male. If you're on holidays, 26 00:01:23,600 --> 00:01:25,640 Speaker 3: chances are you might be having more than that. Let's 27 00:01:25,640 --> 00:01:27,160 Speaker 3: not get to the morality of how much you drink 28 00:01:27,200 --> 00:01:29,160 Speaker 3: on your holidays. Lots of people go on holidays and 29 00:01:29,240 --> 00:01:33,440 Speaker 3: drink this much. So apparently this is what most insurance 30 00:01:33,640 --> 00:01:35,039 Speaker 3: policies say. 31 00:01:35,040 --> 00:01:37,360 Speaker 1: You look at the footage of this poor lady, she's fallen. 32 00:01:37,520 --> 00:01:42,360 Speaker 1: She mistook a balcony for a step like. 33 00:01:42,560 --> 00:01:44,360 Speaker 3: She's and wasn't aware that there was a fall on 34 00:01:44,360 --> 00:01:44,880 Speaker 3: the other side. 35 00:01:45,520 --> 00:01:48,160 Speaker 2: Things fallen down, But that to me looks like that 36 00:01:48,200 --> 00:01:50,160 Speaker 2: could have happened to anyone, no matter how many drinks 37 00:01:50,240 --> 00:01:50,560 Speaker 2: you had. 38 00:01:50,680 --> 00:01:54,240 Speaker 3: Well, this is most travel insurance policies have an exclusion 39 00:01:54,280 --> 00:01:56,320 Speaker 3: along the lines of this, we will not pay for 40 00:01:56,360 --> 00:01:59,560 Speaker 3: claims arising directly or indirectly from any conduct engaged in 41 00:01:59,600 --> 00:02:02,880 Speaker 3: by you whilst under the influence of alcohol or drugs. 42 00:02:03,280 --> 00:02:07,680 Speaker 3: So are you even aware that your heart insurance has this? 43 00:02:08,240 --> 00:02:10,160 Speaker 1: And is it fair that it does have that? 44 00:02:10,480 --> 00:02:13,600 Speaker 3: I mean, if someone's if everyone's insurance gets paid out, 45 00:02:13,680 --> 00:02:16,120 Speaker 3: everyone's premiums go up. So it's in everyone's best interest 46 00:02:16,200 --> 00:02:16,839 Speaker 3: to keep it fair. 47 00:02:16,880 --> 00:02:18,560 Speaker 2: And if you're in car fair If you're in your 48 00:02:18,560 --> 00:02:20,440 Speaker 2: car and you're drunk and you have an actually different 49 00:02:20,919 --> 00:02:24,480 Speaker 2: your car's not covered, but your green slip will cover you. 50 00:02:24,520 --> 00:02:27,320 Speaker 2: And who else you kill when you aim someone? You're 51 00:02:27,360 --> 00:02:28,679 Speaker 2: driving a car and you're drunk. 52 00:02:28,480 --> 00:02:29,440 Speaker 3: So there's a level of protection. 53 00:02:29,680 --> 00:02:32,840 Speaker 1: There is a level of protection, personal protection, not property protection. 54 00:02:33,000 --> 00:02:35,200 Speaker 1: This lady, though, I think it's I think. 55 00:02:35,040 --> 00:02:36,920 Speaker 2: It's a bit rich that the insurance company won't pay 56 00:02:36,960 --> 00:02:39,560 Speaker 2: out on this but happy to take the money. 57 00:02:39,600 --> 00:02:42,000 Speaker 3: But save someone's completely written off drunk. And I'm not 58 00:02:42,040 --> 00:02:44,840 Speaker 3: saying this about this woman. Say someone is completely written 59 00:02:44,840 --> 00:02:50,160 Speaker 3: off drunk and dangerously so and falls over, should insurance 60 00:02:50,200 --> 00:02:51,240 Speaker 3: company pay for that? 61 00:02:51,280 --> 00:02:53,560 Speaker 1: Well, that's another thing as well. That's when you're the same, 62 00:02:54,320 --> 00:02:58,040 Speaker 1: I know. But it's about being personally responsible, not looking 63 00:02:58,080 --> 00:02:58,440 Speaker 1: after you. 64 00:02:58,600 --> 00:03:01,240 Speaker 3: Look would you assume that you're insurance covers you no 65 00:03:01,280 --> 00:03:03,080 Speaker 3: matter what if you're injured overseas? 66 00:03:03,200 --> 00:03:03,720 Speaker 1: Yeah? 67 00:03:03,720 --> 00:03:04,920 Speaker 2: And will you look at it this way if you 68 00:03:04,960 --> 00:03:08,160 Speaker 2: had an accident overseas and if the insurance company said 69 00:03:08,360 --> 00:03:10,799 Speaker 2: was there alcohol involved, would you be saying. 70 00:03:10,639 --> 00:03:14,560 Speaker 3: Yes, Well, they didn't even need to test her they 71 00:03:14,600 --> 00:03:18,720 Speaker 3: looked at the bar tab, and they looked at They 72 00:03:18,720 --> 00:03:21,440 Speaker 3: looked at the bar tab and did a calculation from 73 00:03:21,440 --> 00:03:23,440 Speaker 3: that as to how much blood alcohol What do you 74 00:03:23,480 --> 00:03:24,200 Speaker 3: think she had