WEBVTT - Behind the Biz Part 2: Pricing, Products and Planning with Alex

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<v Speaker 1>I'd like to acknowledge the traditional owners on which this

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<v Speaker 1>episode is being recorded, the combo marry people. We pay

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<v Speaker 1>our respects to elders past, present and emerging and extend

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<v Speaker 1>that respect to all Aboriginal and Torres Strait Islander peoples.

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<v Speaker 1>Today I'm your host, Georgie Stevenson, and this is the

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<v Speaker 1>Rise and Conquer podcast. This is the podcast where which

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<v Speaker 1>have mindset, self development and becoming your higher self mix

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<v Speaker 1>soon with a lot of laughs, plus behind the scenes

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<v Speaker 1>of my life running two businesses and being among Think

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<v Speaker 1>of us as the perfect combo of brunch with your

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<v Speaker 1>besties mixed with self development. No matter where you are

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<v Speaker 1>in your journey, We're here to help you be curious,

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<v Speaker 1>pull yourself out, and embrace radical self awareness. If you're

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<v Speaker 1>ready to get into the driver's seat of your own

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<v Speaker 1>life and stop letting life past you by, then you're

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<v Speaker 1>in the right place. Hello and welcome back to the

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<v Speaker 1>rac Potty. Today is the second episode of our behind

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<v Speaker 1>the Bis series and I am sitting down with Alex

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<v Speaker 1>and H's production and logistics manager. Now, we had to

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<v Speaker 1>put a bit of a subtle thread in the Facebook

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<v Speaker 1>group to see what you wanted to know from this series,

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<v Speaker 1>and most of the questions were actually about production, forecasting

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<v Speaker 1>and all that sort of stuff. So I'm really excited

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<v Speaker 1>to bring you this episode. We we get so transparent,

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<v Speaker 1>don't we into you? Literally, I'm surprised you let me

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<v Speaker 1>keep some of it in.

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<v Speaker 2>Yeah.

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<v Speaker 1>Like I was just like, go, go right ahead, because

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<v Speaker 1>I think that's even like, that's my brand, that's en

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<v Speaker 1>H is like, we want to be transparent. We want

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<v Speaker 1>you guys to see exactly, you know, how things work.

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<v Speaker 1>And also I'm really proud how things work, so I'm

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<v Speaker 1>not worried, if you know, if that makes sense, Yeah,

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<v Speaker 1>so true. So we chat pricing and profit margins, finding

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<v Speaker 1>and building relationships with good manufacturers, perfecting our products through

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<v Speaker 1>sampling hidden costs of bringing a product to life. I

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<v Speaker 1>was actually like, when Alex was saying to me, I

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<v Speaker 1>was like.

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<v Speaker 2>Oh, good to know.

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<v Speaker 1>It actually happened a lot. It was like, oh, very interesting,

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<v Speaker 1>and forecasting so much more. But guys, your response to

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<v Speaker 1>like just the whole thing, the NH clad, this series

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<v Speaker 1>and everything, I just I have goosebunds, Like it's just

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<v Speaker 1>it makes me so happy. I just once so we

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<v Speaker 1>did the actual announcement post of the Seven Rules. I

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<v Speaker 1>think it was on Wednesday, didn't he try on NH.

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<v Speaker 1>And then once I went to bed, I just like

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<v Speaker 1>sat reading all the comments and seeing how much of

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<v Speaker 1>you were engaging and so exciting, and oh, it just

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<v Speaker 1>it makes me so happy. Obviously, so much has gone

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<v Speaker 1>into this collab, and you know, like we said in

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<v Speaker 1>the first episode, like I feel like I felt really

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<v Speaker 1>weird about it from the start because I was like,

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<v Speaker 1>it's my own brand, why would we collab? And then

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<v Speaker 1>you know, Mel had to and if you haven't listened

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<v Speaker 1>to episode one and go listen to it, Mel fully

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<v Speaker 1>went into it, and so I was like, okay, cool,

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<v Speaker 1>like let's do it. And then to actually do like

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<v Speaker 1>to actually plan it out and launch it and do

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<v Speaker 1>all their things. Oh my god. It's just it's like reinvigate,

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<v Speaker 1>like reignite it like something inside me, which is really cool.

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<v Speaker 1>Like I've been so excited and of course I'm so

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<v Speaker 1>excited for everything, and H does yeah, but it's almost

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<v Speaker 1>like made me, you know, really get so into everything.

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<v Speaker 1>And really, I don't know, am I saying about it? Toude.

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<v Speaker 1>Now I love it because it's almost like you've always

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<v Speaker 1>had to wear three hats with R and C your

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<v Speaker 1>personal brand and end H. But this is allowing you

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<v Speaker 1>to go so deep into n H because it's two

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<v Speaker 1>hats at the same time, so you're able to give

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<v Speaker 1>so much time to it. But it's not a stressful

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<v Speaker 1>experience dedicating the time. Oh my god, you just you

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<v Speaker 1>articulated that so well. Thanks you so much, and that's

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<v Speaker 1>how you feel. Thank you very much. Yeah, No, so true.

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<v Speaker 1>And I think also it's interesting because like my whole

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<v Speaker 1>goal for this year was like Georgie putting her CEO

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<v Speaker 1>pants on, and then we've gone straight in with a

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<v Speaker 1>collab where I have never been so creative in n H. Yes,

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<v Speaker 1>but I love it so much because not only have

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<v Speaker 1>I got my little CEO pants on, but also I've

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<v Speaker 1>been so creative in this campaign because it's mine. Yeah,

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<v Speaker 1>and just because I can. Yeah, And I think that's

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<v Speaker 1>even Like I was on the phone to one of

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<v Speaker 1>our like our e comm lead guy, and he was like, okay,

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<v Speaker 1>so just for a bit of contact and you tell me,

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<v Speaker 1>like what what do the flavors And if you guys

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<v Speaker 1>don't know, we've announced the flavors, so go and check

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<v Speaker 1>them out.

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<v Speaker 3>So good.

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<v Speaker 1>Oh my god, I'm so upset these a limited edition. Like,

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<v Speaker 1>I'm so upset I picked the fucking best flavors, guys.

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<v Speaker 1>I literally said to Joji this morning. I'm like, oh,

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<v Speaker 1>so you're bringing them back, right, And she was like no.

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<v Speaker 1>I'm like no, I tear one drop limited edition and

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<v Speaker 1>she's like, are you kidding? And it's funny because even

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<v Speaker 1>I thought, then, fuck, have I really fucked up here?

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<v Speaker 2>Yeah?

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<v Speaker 1>Because these are literally the best, but I cannot stress

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<v Speaker 1>they will not be back, like they're not going to

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<v Speaker 1>be in the full range. So this is why I'm like,

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<v Speaker 1>oh my god, I'm so excited. But anyway, fucked up there,

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<v Speaker 1>but we'll deal with that. What was they saying? Oh yeah,

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<v Speaker 1>He's like okay, so tell me what the seven Rules

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<v Speaker 1>has to do with the flavors and I'm like, they

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<v Speaker 1>have nothing to do with each other. And he's like

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<v Speaker 1>he's very data driven. He's like okay, so, and I'm like,

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<v Speaker 1>that's the whole point of this collab. It's my collab,

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<v Speaker 1>so I could just do what the fuck I want

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<v Speaker 1>and he was like about to combusta. It's like okay,

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<v Speaker 1>my brain doesn't and I'm like no, Like the messaging

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<v Speaker 1>is this is obviously bringing out a Georgie edit of

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<v Speaker 1>my favorite flavors, which we've killed the flavors, but in

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<v Speaker 1>true Georgie fashion, because it's Georgie. It's like my brand

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<v Speaker 1>is that's gonna be It's gonna be so much more

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<v Speaker 1>than just flavors. Yeah, it's gonna be the way I

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<v Speaker 1>show it. It's gonna be how like the new standard

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<v Speaker 1>of myself. And also if I have the opportunity to

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<v Speaker 1>bring more value to my community, you bet I'm gonna

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<v Speaker 1>do it. Yeah, So, like, why wouldn't I have fun

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<v Speaker 1>with this campaign? Why wouldn't I bring in another aspect

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<v Speaker 1>that is so me? Like it like to me, it

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<v Speaker 1>just all makes sense in my brain. But I can

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<v Speaker 1>understand from like an outside perspective, you'd be like, what

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<v Speaker 1>is happening right now? But also that's what's cool because

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<v Speaker 1>I'm like, only me and my community get it, and

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<v Speaker 1>it's like cool. Yeah, I'm happy with that because like,

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<v Speaker 1>I really only care about them. I love this so much. Well,

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<v Speaker 1>you want to tell us about the seven rules?

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<v Speaker 2>Yeah?

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<v Speaker 1>Oh yes, okay, so of course you can go on

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<v Speaker 1>and h's social because we've got some really gorgeous Oh

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<v Speaker 1>my god, Mick just did the best on the design

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<v Speaker 1>for this campaign, and I cannot wait to like for

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<v Speaker 1>her to unpack that in her episode. I think that's next, Yes, yeah,

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<v Speaker 1>next Tuesday. But the seven rules. So number one, and guys,

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<v Speaker 1>this is I don't know if you guys have noticed,

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<v Speaker 1>but like I've really had a bit of an up

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<v Speaker 1>level in the last you know, three months. I think

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<v Speaker 1>it's safe to say we've all and so this is

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<v Speaker 1>really a reflection of like what that has looked like.

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<v Speaker 1>So Rule number one, shift your internal dialogue. This rule

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<v Speaker 1>is basically about it's so simple. It's so simple, yet

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<v Speaker 1>it is so overlooked of if you think about how

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<v Speaker 1>you speak to the people you love and how much

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<v Speaker 1>you lift them up and how much you you know,

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<v Speaker 1>give them love through that through your language, and then

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<v Speaker 1>how much you don't do that to yourself, and it's

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<v Speaker 1>so sad to me, and it's and the reason why

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<v Speaker 1>I brought that in is because I've realized, literally only

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<v Speaker 1>three months ago, that so much of my internal dialogue

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<v Speaker 1>was shame of me, shaming myself, which I did not

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<v Speaker 1>even realize. So huge evolution for me right now is

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<v Speaker 1>making sure my internal dialogue matches you know how I

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<v Speaker 1>would want to speak to my best friend, and that's

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<v Speaker 1>it's it's so simple, but it's so huge. Next rule,

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<v Speaker 1>keep the promises you make with yourself. This has been

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<v Speaker 1>fucking epic for me because when we keep the promises

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<v Speaker 1>we make for ourself, we build self trust and then

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<v Speaker 1>this shows our self that, like our word is law,

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<v Speaker 1>and what we say we're going to do, we're going

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<v Speaker 1>to do. So when we say something, we then go

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<v Speaker 1>and do the thing. It's like this little circle. So

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<v Speaker 1>I love it so so important. Number three, turn up

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<v Speaker 1>the volume of your intuition. You guys know, I'm all

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<v Speaker 1>about listening to your intuition. And I think so many times,

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<v Speaker 1>you know, like if your best friend was in your

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<v Speaker 1>ear and she's telling you, don't date that guy. He's

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<v Speaker 1>a fuck boy, don't you know? Like and she's you know,

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<v Speaker 1>she cares about you, and she's telling you, like, let's

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<v Speaker 1>be honest, you do ignore her sometimes, but it's like

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<v Speaker 1>your intuition is like your little bestie in your ear

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<v Speaker 1>and you've got to listen to her. Number four, stay

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<v Speaker 1>true to your boundaries. All I'm gonna say to this

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<v Speaker 1>rule is if you're not respecting your boundaries why do

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<v Speaker 1>you expect anyone else to just a little bit of

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<v Speaker 1>number five dish out the compliments, So kind of going

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<v Speaker 1>with number one of like, I just feel like we

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<v Speaker 1>are so quick to pep everyone else up and give out,

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<v Speaker 1>you know, beautiful language to other people, but we don't

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<v Speaker 1>do it to ourselves. So I want to challenge you, guys,

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<v Speaker 1>look in the mirror, look into your own eyes, and

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<v Speaker 1>give yourself a compliment that you fucking mean do you

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<v Speaker 1>feel scared? So scared I tear. I want you to

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<v Speaker 1>update us in the next episode of how you went

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<v Speaker 1>with that? Yeah, okay, number six. Know your priorities. So

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<v Speaker 1>this is like a funny one bit of like, for example,

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<v Speaker 1>if you're bestie had a europ holiday plan that you

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<v Speaker 1>know she was so excited for. That's going to give

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<v Speaker 1>her so many amazing experiences. And then there's these like

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<v Speaker 1>bougie shoes on sale, like some Prota shoes or some shit,

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<v Speaker 1>You're going to keep her focus and you'd be like,

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<v Speaker 1>this could literally be your your fund, this could be

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<v Speaker 1>your sale crozer fucking trip, you know, like, and then

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<v Speaker 1>you're just keeping her focus and she's like, Oh, you're

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<v Speaker 1>so right, that's what we can do to ourselves. So

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<v Speaker 1>first of all, you'll get clear on what your priority is,

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<v Speaker 1>but then like you know, keep yourself to it because

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<v Speaker 1>if you don't do it like you're it's like no

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<v Speaker 1>one's going to do it sort of thing. The last one,

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<v Speaker 1>and my favorite one is give your self permission to

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<v Speaker 1>go after it. I love this one. So it's like,

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<v Speaker 1>you know, how a tear We like we poll people,

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<v Speaker 1>We're like what do you think? And like we're always

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<v Speaker 1>like go to our best to be like, oh, this

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<v Speaker 1>is the dilemma, what do you think? And I feel

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<v Speaker 1>like we can waste so much time and energy and

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<v Speaker 1>it's like, imagine if we just gave that permission, because

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<v Speaker 1>all we're looking for we already kind of know what

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<v Speaker 1>we want to do, but we want someone else to

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<v Speaker 1>be like, yeah, go and validate validation. So imagine if

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<v Speaker 1>we gave that to ourselves, like how much time and

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<v Speaker 1>energy we would save and then how much further along

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<v Speaker 1>we'd be because we're constantly moving. And I honestly think

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<v Speaker 1>that is like that's life changing in itself, and like

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<v Speaker 1>my kind of big thing with this and I just

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<v Speaker 1>want to say it because I think it's so beautiful,

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<v Speaker 1>is like if you think about it, if you don't

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<v Speaker 1>risk the failure, you'll never have the chance to succeed.

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<v Speaker 1>So if you're constant stopping asking a million people, waiting

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<v Speaker 1>for validation, you're not like you're not taking risks, you're

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<v Speaker 1>not moving forward, You're never going to have the chance

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<v Speaker 1>to succeed. I feel like you'll also be constantly behind

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<v Speaker 1>the curve, Like in a business sense, if you waited

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<v Speaker 1>to upholl every single person before you start a business

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<v Speaker 1>or make a decision to shift the way your business

0:12:19.400 --> 0:12:21.000
<v Speaker 1>is going, You're not going to be at the forefront

0:12:21.040 --> 0:12:22.560
<v Speaker 1>of anything. You're going to be with the rest of

0:12:22.559 --> 0:12:24.640
<v Speaker 1>the pack. And that makes it so much harder one

0:12:24.679 --> 0:12:27.400
<v Speaker 1>hundred and ten percent. And also it's like, I just

0:12:27.440 --> 0:12:31.240
<v Speaker 1>don't think it's feasible to every single life decision you

0:12:31.280 --> 0:12:33.880
<v Speaker 1>have to go fucking poll people or get validation. Like

0:12:34.040 --> 0:12:35.960
<v Speaker 1>I don't want to live a life like that personally.

0:12:37.280 --> 0:12:39.520
<v Speaker 1>So those are the seven rules. Go check them out

0:12:39.520 --> 0:12:42.880
<v Speaker 1>on NH's Instagram, get around them. I'd love to know

0:12:42.960 --> 0:12:47.320
<v Speaker 1>your thoughts. And even let's put a Facebook post in

0:12:47.640 --> 0:12:51.120
<v Speaker 1>and ask the RNC community just like what some of

0:12:51.160 --> 0:12:53.920
<v Speaker 1>their rules are for showing up for themselves as their

0:12:53.960 --> 0:12:56.600
<v Speaker 1>own best friend, because you know these are mine, but

0:12:56.640 --> 0:12:58.400
<v Speaker 1>I'd love to hear you guys, and I just I

0:12:58.400 --> 0:13:01.680
<v Speaker 1>think you have so many interesting points too, So we'll

0:13:01.679 --> 0:13:05.520
<v Speaker 1>do that. Go to the Facebook group if you're interested. So, guys, also,

0:13:05.600 --> 0:13:08.320
<v Speaker 1>before we get into the episode. On Tuesday was the

0:13:08.360 --> 0:13:12.240
<v Speaker 1>start of the astrological year. We literally started, you know,

0:13:12.400 --> 0:13:15.160
<v Speaker 1>the first zodiac sign, which is aries. First of all,

0:13:15.200 --> 0:13:19.040
<v Speaker 1>fucking love Arias. That is like fire energy. It's like

0:13:19.120 --> 0:13:21.880
<v Speaker 1>that's me and action that is me energy. So I'm

0:13:21.920 --> 0:13:24.280
<v Speaker 1>so excited. But it's also the start and it's really

0:13:24.280 --> 0:13:27.400
<v Speaker 1>funny because I was talking to Andrea. She is our

0:13:27.520 --> 0:13:31.800
<v Speaker 1>resident psychic. You can find her at Andrea Sarah dot Taro,

0:13:31.920 --> 0:13:34.120
<v Speaker 1>Thank You to you Will of course Papa and show notes.

0:13:34.200 --> 0:13:38.000
<v Speaker 1>And she's one of my really good girlfriends from you know,

0:13:38.040 --> 0:13:40.480
<v Speaker 1>I've known since I was sixteen and to see her

0:13:40.600 --> 0:13:43.800
<v Speaker 1>grow and evolve and become the beautiful human she is.

0:13:43.880 --> 0:13:47.240
<v Speaker 1>And I often go for her for readings because she's incredible,

0:13:47.280 --> 0:13:49.840
<v Speaker 1>but she always puts she always gives us some guidance,

0:13:50.240 --> 0:13:52.800
<v Speaker 1>so I asked her. I was like, the RNC community

0:13:52.920 --> 0:13:55.640
<v Speaker 1>would love some guidance. We're literally starting the year fresh

0:13:55.679 --> 0:13:58.040
<v Speaker 1>and this is a really cool time materia because if

0:13:58.080 --> 0:14:00.640
<v Speaker 1>you think about it, if you year hasn't kind of

0:14:00.679 --> 0:14:02.400
<v Speaker 1>gone off how you thought it would go off, or

0:14:02.440 --> 0:14:05.320
<v Speaker 1>if you even feel like a bit stagnant, it's like

0:14:05.400 --> 0:14:07.800
<v Speaker 1>this is actually this gets to feel like jan first

0:14:07.800 --> 0:14:10.360
<v Speaker 1>for you if you want, if you want it, I

0:14:10.400 --> 0:14:12.360
<v Speaker 1>love it, and I wouldn't want that. I love that

0:14:12.440 --> 0:14:15.520
<v Speaker 1>because even I feel like before this, I'm like I

0:14:15.559 --> 0:14:18.320
<v Speaker 1>was just warming up and now I'm like, nah, go time.

0:14:19.240 --> 0:14:25.720
<v Speaker 1>Try Literally, when you're a kid and then you lose

0:14:25.760 --> 0:14:30.120
<v Speaker 1>the first round in game, you're like, it was practice, literally,

0:14:30.480 --> 0:14:32.760
<v Speaker 1>And so I just think it's really cool energy. So

0:14:32.920 --> 0:14:34.920
<v Speaker 1>she's gonna give us a reading and then we're gonna

0:14:34.920 --> 0:14:40.640
<v Speaker 1>get straight into the episode with Ali Enjoy.

0:14:42.480 --> 0:14:47.680
<v Speaker 4>Hello, my loves, Welcome to Airy Season, the first zodiac

0:14:47.760 --> 0:14:52.280
<v Speaker 4>sign of the calendar year, and oh I am so

0:14:52.400 --> 0:14:54.760
<v Speaker 4>ready for this energy and you guys are gonna love it.

0:14:54.960 --> 0:14:58.640
<v Speaker 4>This fire sign is the go getter, the get this

0:14:58.680 --> 0:15:02.080
<v Speaker 4>stuff done, the motivation that we have all been waiting for,

0:15:02.120 --> 0:15:05.520
<v Speaker 4>and it is finally here. This area season is a

0:15:05.560 --> 0:15:08.120
<v Speaker 4>perfect time to even have a little bit of a

0:15:08.160 --> 0:15:11.040
<v Speaker 4>reset on your vision for twenty twenty three. What you

0:15:11.120 --> 0:15:14.360
<v Speaker 4>want to achieve what you are working towards, kind of

0:15:14.400 --> 0:15:16.760
<v Speaker 4>get clear on the energy that you want to embrace

0:15:16.840 --> 0:15:20.080
<v Speaker 4>for the next twelve months, and like really kind of

0:15:20.280 --> 0:15:22.680
<v Speaker 4>even like cutting stuff out that is like, Okay, we

0:15:22.760 --> 0:15:24.640
<v Speaker 4>know this is not working, this is not for us.

0:15:24.880 --> 0:15:26.080
<v Speaker 2>We're gonna let this go and.

0:15:26.040 --> 0:15:29.320
<v Speaker 4>Really reprioritize our energy this year and for the next

0:15:29.400 --> 0:15:33.440
<v Speaker 4>twelve months. Area Season isn't fire signs. So there's going

0:15:33.480 --> 0:15:36.360
<v Speaker 4>to be more passion around your love life, there's going

0:15:36.440 --> 0:15:39.160
<v Speaker 4>to be more drive around your work goals. There's going

0:15:39.240 --> 0:15:41.920
<v Speaker 4>to be a clearer vision around those things that you

0:15:42.000 --> 0:15:44.520
<v Speaker 4>really want to work towards but are unsure how to

0:15:45.160 --> 0:15:47.840
<v Speaker 4>so over the next two weeks or even a little

0:15:47.840 --> 0:15:51.720
<v Speaker 4>bit longer is the perfect time to get those feelings

0:15:51.760 --> 0:15:55.120
<v Speaker 4>of motivation off the ground. So taking action towards anything

0:15:55.200 --> 0:15:57.200
<v Speaker 4>that you've kind of had in the back of your

0:15:57.240 --> 0:15:59.800
<v Speaker 4>mind or in the pit of your stomach that you're like, yeah,

0:16:00.120 --> 0:16:02.280
<v Speaker 4>want to do that, but not really feeling it. Airy

0:16:02.360 --> 0:16:05.960
<v Speaker 4>Season is here to support you with any new goals

0:16:06.040 --> 0:16:09.640
<v Speaker 4>or visions, or reignite some old flames that you really

0:16:09.640 --> 0:16:13.440
<v Speaker 4>want to like reinvest in. But it's really important to

0:16:13.480 --> 0:16:16.240
<v Speaker 4>make sure that you're feeling that fire in your tummy

0:16:16.480 --> 0:16:20.160
<v Speaker 4>as as that is going to be, You're indicated that

0:16:20.160 --> 0:16:22.240
<v Speaker 4>that is for you and that is where your energy

0:16:22.280 --> 0:16:25.480
<v Speaker 4>needs to be. So trust in your intuitive pull, and

0:16:25.480 --> 0:16:30.160
<v Speaker 4>trust in your desires and your passions, especially around airy season.

0:16:30.720 --> 0:16:46.960
<v Speaker 2>Enjoy my loves.

0:16:48.400 --> 0:16:50.200
<v Speaker 1>Alex, welcome to the show.

0:16:50.720 --> 0:16:55.000
<v Speaker 5>Thank you for having me excited, nervous, a bit nervous.

0:16:55.080 --> 0:16:57.680
<v Speaker 1>It's going to be amazing. I'm so excited you're doing

0:16:57.680 --> 0:17:01.520
<v Speaker 1>this because you have such a huge role here at

0:17:01.600 --> 0:17:04.600
<v Speaker 1>NH And to be honest, sometimes I don't actually know

0:17:04.640 --> 0:17:05.160
<v Speaker 1>what you do.

0:17:05.800 --> 0:17:08.680
<v Speaker 3>But yeah, I sometimes I don't know what I do either.

0:17:08.960 --> 0:17:09.640
<v Speaker 2>I just do it.

0:17:09.760 --> 0:17:12.080
<v Speaker 1>I just get it done. So I'd love for you

0:17:12.160 --> 0:17:14.399
<v Speaker 1>to tell the audience what you do here at end

0:17:14.480 --> 0:17:16.520
<v Speaker 1>Hage and just a little bit, you know, a little

0:17:16.560 --> 0:17:17.960
<v Speaker 1>bit more about you. Let's get to know you.

0:17:18.480 --> 0:17:19.960
<v Speaker 3>So I'm Alex.

0:17:20.359 --> 0:17:24.040
<v Speaker 5>My official job title is Production and Logistics Manager at

0:17:24.160 --> 0:17:24.880
<v Speaker 5>Naked Harvest.

0:17:25.000 --> 0:17:25.960
<v Speaker 1>Sounds very important.

0:17:26.680 --> 0:17:30.560
<v Speaker 5>It is, but it's not limited to that, so I'm

0:17:30.600 --> 0:17:35.040
<v Speaker 5>kind of across all different departments really here. I joined

0:17:35.040 --> 0:17:37.040
<v Speaker 5>about a year ago. I think I've been here for

0:17:37.080 --> 0:17:39.040
<v Speaker 5>a year now. It's quite crazy.

0:17:39.040 --> 0:17:42.399
<v Speaker 1>I feel like you're fast, Yeah, yeah, I remember super fast,

0:17:42.440 --> 0:17:46.920
<v Speaker 1>but yeah, amazing, that's same. Tell us, Like what does

0:17:46.920 --> 0:17:50.159
<v Speaker 1>your role actually entail? Like, what's the nitty gritty what

0:17:50.240 --> 0:17:52.320
<v Speaker 1>does the day in the life of Alex look like?

0:17:52.760 --> 0:17:55.680
<v Speaker 3>So day in the life of me and my role.

0:17:55.840 --> 0:17:58.080
<v Speaker 5>I get into work about six forty five because you know,

0:17:58.320 --> 0:18:04.240
<v Speaker 5>just can't wait to be here. Have a coffee because

0:18:04.400 --> 0:18:06.920
<v Speaker 5>I'm not approachable until I've had a coffee, So.

0:18:07.040 --> 0:18:08.760
<v Speaker 1>Have a clarity coffee.

0:18:08.520 --> 0:18:10.919
<v Speaker 5>I know, So for the sake of the team, have

0:18:10.960 --> 0:18:14.040
<v Speaker 5>a coffee. Yeah, and then I'm pretty much into emails,

0:18:14.400 --> 0:18:18.040
<v Speaker 5>So I get a lot of emails, especially being production,

0:18:18.200 --> 0:18:20.760
<v Speaker 5>a lot of our supplies are based overseas, so a

0:18:20.800 --> 0:18:23.919
<v Speaker 5>lot of my emails will come through overnight, which I

0:18:23.960 --> 0:18:29.280
<v Speaker 5>need to prioritize anything that's superurgent, which might be product approvals,

0:18:29.480 --> 0:18:33.480
<v Speaker 5>order confirmations, any production issues that are coming up and

0:18:33.560 --> 0:18:37.240
<v Speaker 5>might like affect the flow and if we're to get

0:18:37.280 --> 0:18:40.639
<v Speaker 5>something on time. So the critical path, the critical path

0:18:40.960 --> 0:18:43.320
<v Speaker 5>that I'm on everyone's bums about.

0:18:43.480 --> 0:18:48.080
<v Speaker 1>So Alex basically organizes like all our packaging, the logistics

0:18:48.080 --> 0:18:50.680
<v Speaker 1>of getting the products in and out of the warehouse,

0:18:51.480 --> 0:18:56.439
<v Speaker 1>development as well yasing with like all our wholesales product development.

0:18:57.640 --> 0:19:01.120
<v Speaker 1>You do so much? Actually, yeah, how you do it all? Yep?

0:19:01.160 --> 0:19:05.280
<v Speaker 1>Wearehousing and she's always on our asset. Yeah, She's like

0:19:05.840 --> 0:19:07.080
<v Speaker 1>I needed this yesterday.

0:19:07.200 --> 0:19:07.720
<v Speaker 2>Yeah.

0:19:07.760 --> 0:19:11.160
<v Speaker 5>Like and then they'll be George's changed her mind. I'm like, sorry,

0:19:11.600 --> 0:19:12.920
<v Speaker 5>that's not allowed today.

0:19:13.320 --> 0:19:13.960
<v Speaker 2>I'm not having that.

0:19:14.200 --> 0:19:17.520
<v Speaker 1>And then she's like, you've got ten seconds get this

0:19:17.560 --> 0:19:23.000
<v Speaker 1>to jazz and then get it to me. And I'm like, fine, God,

0:19:23.320 --> 0:19:23.639
<v Speaker 1>I know.

0:19:24.240 --> 0:19:24.320
<v Speaker 4>So.

0:19:24.480 --> 0:19:27.000
<v Speaker 1>Also, me and Alex know each other from when we

0:19:27.040 --> 0:19:27.800
<v Speaker 1>were teenagers.

0:19:28.000 --> 0:19:31.600
<v Speaker 5>Yeah, so Cooper's wife is actually a really good friend

0:19:31.600 --> 0:19:33.240
<v Speaker 5>of mine since we were about thirteen.

0:19:33.560 --> 0:19:35.560
<v Speaker 3>So Georgie and Cooper, I've.

0:19:35.400 --> 0:19:38.960
<v Speaker 1>Bicked her parties with Alex and I was like, like sixteen,

0:19:39.040 --> 0:19:43.639
<v Speaker 1>I've a dan. So if you're wondering the banter, that's

0:19:43.760 --> 0:19:44.920
<v Speaker 1>because I just want to.

0:19:44.840 --> 0:19:49.200
<v Speaker 3>Make So we've known each other a long long time.

0:19:49.359 --> 0:19:52.560
<v Speaker 1>We go, Yeah, we have a lot of fun. But Alex,

0:19:52.760 --> 0:19:55.840
<v Speaker 1>so she does she creates these like critical paths where

0:19:55.840 --> 0:19:59.800
<v Speaker 1>it's like, if you want a product launched by this time,

0:20:00.080 --> 0:20:04.560
<v Speaker 1>she will backtrack and then tell you know, us the team,

0:20:04.760 --> 0:20:07.040
<v Speaker 1>the key dates, when the packaging needs to be in,

0:20:07.560 --> 0:20:11.320
<v Speaker 1>when we have to you know, start certain processes, and

0:20:11.359 --> 0:20:14.199
<v Speaker 1>so it really is logistics of the products, of the

0:20:14.240 --> 0:20:16.760
<v Speaker 1>warehouse of everything in that side of the business.

0:20:17.000 --> 0:20:21.160
<v Speaker 5>Yeah, so that critical path is like our bible. Yeah,

0:20:21.359 --> 0:20:22.480
<v Speaker 5>keeping everyone on track.

0:20:22.760 --> 0:20:24.280
<v Speaker 1>I never I never actually looked at it.

0:20:24.760 --> 0:20:28.760
<v Speaker 5>I put it a fairy few buffers there, knowing Georgie

0:20:28.800 --> 0:20:29.240
<v Speaker 5>and Coope.

0:20:29.320 --> 0:20:31.040
<v Speaker 3>You need the.

0:20:32.800 --> 0:20:33.800
<v Speaker 1>Bit of fun, I know.

0:20:34.040 --> 0:20:37.159
<v Speaker 5>But yeah, it's important for it and making sure everyone's

0:20:37.200 --> 0:20:38.840
<v Speaker 5>across it. If that means I have to be on

0:20:38.880 --> 0:20:40.600
<v Speaker 5>top of everyone, then that's what I do.

0:20:41.560 --> 0:20:45.200
<v Speaker 1>You need to all right, Alex, So let's chat product development,

0:20:45.800 --> 0:20:51.280
<v Speaker 1>maybe talk the audience through how to find a good manufacturer,

0:20:51.440 --> 0:20:55.520
<v Speaker 1>so someone to create the product or you know, in

0:20:55.600 --> 0:20:59.080
<v Speaker 1>our case, fill the product and what that looks like

0:20:59.280 --> 0:21:01.359
<v Speaker 1>to create a good relationship.

0:21:01.960 --> 0:21:04.879
<v Speaker 5>So this can be a hard part, especially trying to

0:21:04.960 --> 0:21:08.080
<v Speaker 5>source a new supplier. Say you don't your current supply

0:21:08.200 --> 0:21:11.640
<v Speaker 5>base can't do what you need them to do, trying

0:21:11.640 --> 0:21:13.280
<v Speaker 5>to find a new supply can be quite hard.

0:21:13.359 --> 0:21:15.360
<v Speaker 3>But I guess I do a lot of research.

0:21:15.480 --> 0:21:18.240
<v Speaker 5>I use my network, So if there's supplies I've previously

0:21:18.320 --> 0:21:21.639
<v Speaker 5>work with that are suitable, I'll approach them. Often if

0:21:21.680 --> 0:21:23.840
<v Speaker 5>they can't do it, they can actually connect you with

0:21:23.960 --> 0:21:26.760
<v Speaker 5>suppliers that can so that kind of forms a little

0:21:26.800 --> 0:21:29.000
<v Speaker 5>bit more of a trust there as well. But I'll

0:21:29.000 --> 0:21:34.400
<v Speaker 5>basically look at their customer profile, their company profile, their certifications,

0:21:34.440 --> 0:21:38.439
<v Speaker 5>their ethical standards, you know, making sure everything aligns with us,

0:21:38.800 --> 0:21:41.600
<v Speaker 5>and then if I feel that's all up to scratch

0:21:41.920 --> 0:21:44.520
<v Speaker 5>and it's good, I'll start the chats with them to

0:21:44.560 --> 0:21:47.199
<v Speaker 5>see what they can do. And generally you'll then go

0:21:47.280 --> 0:21:50.960
<v Speaker 5>into like a sampling process which will basically determine the

0:21:51.040 --> 0:21:52.840
<v Speaker 5>quality of product they can produce.

0:21:52.600 --> 0:21:54.639
<v Speaker 1>For you as well, and if you then will go

0:21:54.680 --> 0:21:55.280
<v Speaker 1>ahead with them.

0:21:55.440 --> 0:21:56.280
<v Speaker 3>Yeah, exactly.

0:21:56.359 --> 0:22:00.080
<v Speaker 5>So sometimes I'll approach two to three different supplies.

0:22:00.080 --> 0:22:02.640
<v Speaker 3>For the same product, yeah, just to get a good idea.

0:22:02.680 --> 0:22:05.159
<v Speaker 5>I don't believe like just approaching one and having all

0:22:05.200 --> 0:22:07.360
<v Speaker 5>your eggs in one basket. It's really good to have

0:22:07.880 --> 0:22:10.760
<v Speaker 5>like a broad supplier base in that sense as well.

0:22:11.640 --> 0:22:16.840
<v Speaker 1>Alex, let's chat my collection and the sampling process with packaging,

0:22:17.000 --> 0:22:19.959
<v Speaker 1>because I know, you know, me a bit of an

0:22:20.000 --> 0:22:22.920
<v Speaker 1>extra bitch, and I wanted things to be special if

0:22:22.960 --> 0:22:25.040
<v Speaker 1>I'm going to do my own collection. I was like,

0:22:25.520 --> 0:22:27.560
<v Speaker 1>let's spice it up here. And I didn't actually give

0:22:27.560 --> 0:22:29.840
<v Speaker 1>you any direction that. I was just like, let's make

0:22:29.920 --> 0:22:34.080
<v Speaker 1>it extra exciting tell us about you know, that's a

0:22:34.160 --> 0:22:37.520
<v Speaker 1>whole new I guess sampling process. Tell us about that

0:22:38.280 --> 0:22:39.439
<v Speaker 1>specific to my collection.

0:22:39.960 --> 0:22:42.680
<v Speaker 5>Yeah, so you definitely didn't really provide us with much

0:22:42.720 --> 0:22:43.440
<v Speaker 5>to go off.

0:22:44.920 --> 0:22:48.119
<v Speaker 1>Small, but I'll take it. But I think this is

0:22:48.760 --> 0:22:49.760
<v Speaker 1>like what are you paid for?

0:22:50.200 --> 0:22:51.640
<v Speaker 3>I know, right, like what is my job?

0:22:51.960 --> 0:22:53.520
<v Speaker 5>I think this has probably been one of the most

0:22:53.520 --> 0:22:57.119
<v Speaker 5>exciting ones to actually work on. So in terms of

0:22:57.920 --> 0:23:00.920
<v Speaker 5>the product, we had to narrow down products we wanted

0:23:00.920 --> 0:23:04.200
<v Speaker 5>to do, including the accessories. Yeah, so we had a

0:23:04.240 --> 0:23:08.040
<v Speaker 5>few different options in mind, and then I think the

0:23:08.240 --> 0:23:10.400
<v Speaker 5>print that we decided to go with. We worked really

0:23:10.400 --> 0:23:13.840
<v Speaker 5>closely with Mick on that one as well, and mixed

0:23:14.000 --> 0:23:20.120
<v Speaker 5>great inning you and what you love and well Mike

0:23:20.240 --> 0:23:23.800
<v Speaker 5>also aesthetic as well, works across R and C, so

0:23:23.840 --> 0:23:26.720
<v Speaker 5>she has such a great concept of like me as

0:23:26.760 --> 0:23:29.200
<v Speaker 5>a person is really a mixture of NH and R

0:23:29.280 --> 0:23:29.440
<v Speaker 5>and C.

0:23:29.640 --> 0:23:32.199
<v Speaker 1>So I think this was actually really exciting, you know,

0:23:32.320 --> 0:23:35.000
<v Speaker 1>project for her because we really got to combine like

0:23:35.040 --> 0:23:36.680
<v Speaker 1>my two personalities and.

0:23:36.600 --> 0:23:39.800
<v Speaker 5>That's exactly what it is and how the packaging looks.

0:23:39.800 --> 0:23:42.200
<v Speaker 5>But I think because the packaging was so different, it's

0:23:42.240 --> 0:23:45.879
<v Speaker 5>not straightforward, you know, there's extra features on it. It

0:23:46.280 --> 0:23:49.200
<v Speaker 5>was the sampling process was super important on this one.

0:23:49.359 --> 0:23:54.240
<v Speaker 1>Especially like with the quality. Yes, obviously you know it

0:23:55.040 --> 0:23:57.879
<v Speaker 1>especially for a product that is holding food, you have

0:23:57.960 --> 0:24:00.919
<v Speaker 1>to make sure you know the quality. And then also

0:24:01.320 --> 0:24:04.000
<v Speaker 1>because we have certain elements that are really key to

0:24:04.119 --> 0:24:07.080
<v Speaker 1>like our values as a business too that I know,

0:24:07.160 --> 0:24:09.879
<v Speaker 1>that process was like yeah, it's a little bit. Yeah.

0:24:09.920 --> 0:24:12.280
<v Speaker 5>So even it came down to like the font size

0:24:12.440 --> 0:24:15.920
<v Speaker 5>or the way the fonts sat on the packaging, even

0:24:16.600 --> 0:24:19.040
<v Speaker 5>just like the other little features like is it the

0:24:19.040 --> 0:24:21.600
<v Speaker 5>correct size and it's like the smallest feature on it,

0:24:21.680 --> 0:24:24.639
<v Speaker 5>the way the print looks, the direction, like is that correct?

0:24:24.640 --> 0:24:26.000
<v Speaker 3>We changed that a few times.

0:24:26.000 --> 0:24:28.240
<v Speaker 5>I had the supplies sent through a couple of different

0:24:28.359 --> 0:24:31.359
<v Speaker 5>print files so I could confirm the direction and even the.

0:24:31.240 --> 0:24:32.040
<v Speaker 3>Size of it.

0:24:32.240 --> 0:24:32.560
<v Speaker 2>Yeah.

0:24:32.600 --> 0:24:35.199
<v Speaker 5>So it's like those nitty gritty details we had to

0:24:35.240 --> 0:24:38.080
<v Speaker 5>confirm to get what we wanted. And it looks great,

0:24:38.320 --> 0:24:40.879
<v Speaker 5>like everything thing looks nice, it looks correct.

0:24:41.240 --> 0:24:43.760
<v Speaker 1>And then I know, even like the little foil detail

0:24:43.880 --> 0:24:46.200
<v Speaker 1>with the side of the packaging, you know, we had

0:24:46.240 --> 0:24:49.160
<v Speaker 1>to go back and forward with that because again it's

0:24:49.160 --> 0:24:50.440
<v Speaker 1>something we've never done.

0:24:50.640 --> 0:24:52.560
<v Speaker 5>No, we didn't even know if it could be done.

0:24:52.680 --> 0:24:56.320
<v Speaker 5>Especially on the like food packaging. Yeah, like is it

0:24:56.359 --> 0:24:58.800
<v Speaker 5>going to impact the food packaging? But the supplies were great.

0:24:58.880 --> 0:25:00.880
<v Speaker 5>They were like, yeah, we can do it it. So

0:25:01.119 --> 0:25:04.159
<v Speaker 5>they just sent us samples to confirm and even like

0:25:04.800 --> 0:25:07.439
<v Speaker 5>came down to like the foil, like the size of it,

0:25:07.480 --> 0:25:10.040
<v Speaker 5>the way it looked, is it slightly like much like

0:25:10.080 --> 0:25:14.720
<v Speaker 5>that can't be happening. So it was really about quality

0:25:14.720 --> 0:25:18.199
<v Speaker 5>as well, like our expectations because you know, this is

0:25:18.280 --> 0:25:20.960
<v Speaker 5>an important range, so it has to be perfect.

0:25:21.160 --> 0:25:24.360
<v Speaker 1>And also with the accessories, did we did we think

0:25:24.400 --> 0:25:26.040
<v Speaker 1>of anything? I know, I was so set on the

0:25:26.080 --> 0:25:28.960
<v Speaker 1>hand mixer because that's my baby, and I was like,

0:25:29.960 --> 0:25:32.160
<v Speaker 1>I was like, let's do it in a pattern, let's

0:25:32.200 --> 0:25:34.600
<v Speaker 1>do it in pink. So of course the hand mixer,

0:25:35.040 --> 0:25:37.720
<v Speaker 1>but maybe tell the audience about how we were sampling

0:25:37.760 --> 0:25:41.520
<v Speaker 1>different tumbler ideas. And I know at one point we

0:25:41.520 --> 0:25:42.919
<v Speaker 1>were even talking about a water bottle.

0:25:43.240 --> 0:25:46.480
<v Speaker 5>Yeah, so the hand mixer and the tumbler actually came last.

0:25:46.480 --> 0:25:48.480
<v Speaker 5>So we were thinking the shaker bottle, and we were

0:25:48.480 --> 0:25:51.800
<v Speaker 5>thinking a towel, and then it was a headband and

0:25:52.400 --> 0:25:53.400
<v Speaker 5>I was left feet.

0:25:53.440 --> 0:25:55.520
<v Speaker 1>I was so set on this headband and Alex was

0:25:55.560 --> 0:25:58.760
<v Speaker 1>like stop I'm just gonna like, stop.

0:25:58.520 --> 0:25:58.960
<v Speaker 3>You right there.

0:25:59.040 --> 0:26:01.679
<v Speaker 1>I was like, trust me, everyone wouldn't love a headband.

0:26:01.800 --> 0:26:05.359
<v Speaker 1>But and see this is there needs to be a

0:26:05.480 --> 0:26:08.680
<v Speaker 1>Marius of like me being the creative, of me being

0:26:08.760 --> 0:26:10.600
<v Speaker 1>like I want this, and then I want this in

0:26:10.640 --> 0:26:14.640
<v Speaker 1>my collection and Alex actually being able to execute it

0:26:14.960 --> 0:26:19.399
<v Speaker 1>and actually it being you know, sustainable in the process

0:26:19.640 --> 0:26:21.840
<v Speaker 1>of you know, what the collection would look like.

0:26:21.880 --> 0:26:23.920
<v Speaker 5>And so I think you've got to consider as well,

0:26:23.960 --> 0:26:26.160
<v Speaker 5>like what works well for the business.

0:26:26.240 --> 0:26:28.560
<v Speaker 3>So like we've never done headbands before, so like why

0:26:28.600 --> 0:26:29.280
<v Speaker 3>would we do it?

0:26:29.680 --> 0:26:31.960
<v Speaker 5>You know, shake a bottle, yes, we do a shake

0:26:32.000 --> 0:26:34.440
<v Speaker 5>a bottle, but a shaker bottle is a shaker bottle,

0:26:34.480 --> 0:26:37.639
<v Speaker 5>you know, like you can't do too much to it.

0:26:37.720 --> 0:26:40.760
<v Speaker 5>So the hand mixer was Georgie's idea when we first

0:26:40.760 --> 0:26:41.400
<v Speaker 5>brought it out.

0:26:41.480 --> 0:26:42.879
<v Speaker 1>So I just want to put that on record.

0:26:43.359 --> 0:26:47.240
<v Speaker 5>Adding that to the collection is very g you know.

0:26:47.280 --> 0:26:48.960
<v Speaker 5>And we could add that print to it, and then

0:26:49.000 --> 0:26:50.399
<v Speaker 5>even the tumbler.

0:26:50.320 --> 0:26:52.280
<v Speaker 1>Do and let's even talk about the print of the

0:26:52.320 --> 0:26:55.439
<v Speaker 1>collection because I remember I can't remember who was talking

0:26:55.440 --> 0:26:57.160
<v Speaker 1>to and they were like, are you sure you want

0:26:57.200 --> 0:26:59.840
<v Speaker 1>to do like a random print that has nothing to

0:26:59.840 --> 0:27:02.640
<v Speaker 1>do with the flavors, and I was like, yeah, of course,

0:27:02.640 --> 0:27:05.680
<v Speaker 1>because that's me. And even if you look at you know,

0:27:05.560 --> 0:27:07.480
<v Speaker 1>I know we're getting off topic here, but even like

0:27:08.080 --> 0:27:11.560
<v Speaker 1>the marketing perspective of like the seven rules of being

0:27:11.560 --> 0:27:14.760
<v Speaker 1>your own best friend, Like to someone else it's like, oh,

0:27:14.800 --> 0:27:17.520
<v Speaker 1>that's so left field, what do you what's even happening?

0:27:17.800 --> 0:27:19.840
<v Speaker 1>But if you know me, you're like, oh, that makes

0:27:19.840 --> 0:27:20.399
<v Speaker 1>so much sense.

0:27:20.720 --> 0:27:23.240
<v Speaker 5>It's unique to you, like it's your collection, So we

0:27:23.359 --> 0:27:26.000
<v Speaker 5>had to incorporate what's unique to you as well, you.

0:27:25.960 --> 0:27:28.919
<v Speaker 1>Know, with finding that balance of like it has to,

0:27:29.440 --> 0:27:32.000
<v Speaker 1>like you said, be like right Foot and Hagels.

0:27:32.240 --> 0:27:35.720
<v Speaker 5>Yeah, So it was fun, Like I think having those

0:27:35.760 --> 0:27:37.880
<v Speaker 5>meetings was super important, having everyone's.

0:27:37.520 --> 0:27:40.119
<v Speaker 1>Opinion, and we did get some samples of like some

0:27:40.200 --> 0:27:43.560
<v Speaker 1>shaker bottles and some different accessories, and then it was

0:27:43.600 --> 0:27:45.800
<v Speaker 1>also a thing of like having them together and seeing

0:27:45.800 --> 0:27:49.400
<v Speaker 1>the collection together and also just intuitively be like, oh,

0:27:49.440 --> 0:27:52.240
<v Speaker 1>I'm really excited about this. Yeah with Zelanes, I'm.

0:27:52.080 --> 0:27:54.199
<v Speaker 5>Like, eh, So we kind of thought as well, like

0:27:54.520 --> 0:27:57.639
<v Speaker 5>when we decided on hand mixer and Tumblr the tumblr

0:27:57.680 --> 0:27:59.679
<v Speaker 5>you use for your protein shakes, right, yeah, you can

0:27:59.760 --> 0:28:01.359
<v Speaker 5>use it where you pre work out what do you

0:28:01.400 --> 0:28:03.440
<v Speaker 5>mix with those you use a hand mixer to mix them,

0:28:03.480 --> 0:28:06.879
<v Speaker 5>so the whole range ties in together and it makes sense,

0:28:07.119 --> 0:28:10.120
<v Speaker 5>you know, and they it's all best selling products as well.

0:28:10.600 --> 0:28:12.680
<v Speaker 5>So I'm being that it's in a limited edition print.

0:28:12.760 --> 0:28:14.760
<v Speaker 5>You're not gonna get it again either. You won't get

0:28:14.760 --> 0:28:15.639
<v Speaker 5>it in that print again.

0:28:16.640 --> 0:28:17.400
<v Speaker 1>You won't get it.

0:28:17.600 --> 0:28:18.760
<v Speaker 3>All right, gotta get it out.

0:28:19.400 --> 0:28:23.840
<v Speaker 1>Let's talk flavors. So this was a really interesting process

0:28:23.880 --> 0:28:27.239
<v Speaker 1>because I know so with mango passion fruit, this was

0:28:27.320 --> 0:28:31.679
<v Speaker 1>like a no brainer. We had actually tasted this. I

0:28:31.680 --> 0:28:32.879
<v Speaker 1>think it was before your time.

0:28:33.080 --> 0:28:35.639
<v Speaker 5>I think you taste it and confirmed it prior to

0:28:35.680 --> 0:28:36.720
<v Speaker 5>me even starting.

0:28:36.960 --> 0:28:39.120
<v Speaker 1>So it was just and I remember being like, this

0:28:39.160 --> 0:28:41.960
<v Speaker 1>is my flavor, let's say this, and I bagged it.

0:28:42.040 --> 0:28:45.520
<v Speaker 1>I was like literally and so I just remember and

0:28:45.560 --> 0:28:48.040
<v Speaker 1>that was like one of the flavors where it's like

0:28:48.080 --> 0:28:51.080
<v Speaker 1>an orgasm in my mouth, like it's so delicious. The

0:28:51.200 --> 0:28:53.880
<v Speaker 1>protein was a bit of a different story because that

0:28:53.960 --> 0:28:56.120
<v Speaker 1>took a while. I had a lot of different ideas.

0:28:56.200 --> 0:28:59.040
<v Speaker 1>So my actual so the protein that we went with

0:28:59.240 --> 0:29:01.600
<v Speaker 1>is caramel. We can't actually say that.

0:29:01.680 --> 0:29:02.640
<v Speaker 3>White chok caramel.

0:29:02.680 --> 0:29:04.240
<v Speaker 1>Swell, yeah, no flavor.

0:29:04.880 --> 0:29:06.720
<v Speaker 3>Don't have a lawsuit on our caves.

0:29:07.760 --> 0:29:10.160
<v Speaker 1>So that's the thing, guys, is if you're using a

0:29:10.200 --> 0:29:15.720
<v Speaker 1>flavor that is like a copyrighted flavor, you obviously can't

0:29:15.800 --> 0:29:17.760
<v Speaker 1>use that use that. So even though the flavor is

0:29:17.840 --> 0:29:20.800
<v Speaker 1>carame milk like what the chocolate you would taste, it's

0:29:20.920 --> 0:29:24.440
<v Speaker 1>we can't legally use that or like it's it's just iffy.

0:29:24.560 --> 0:29:25.480
<v Speaker 1>So we just prefer not to.

0:29:25.920 --> 0:29:30.400
<v Speaker 3>So that's why. Yeah, so we call it white chop

0:29:30.480 --> 0:29:31.560
<v Speaker 3>caramel swell.

0:29:31.880 --> 0:29:34.400
<v Speaker 1>Which is basically what it is. But then I had

0:29:34.440 --> 0:29:38.479
<v Speaker 1>this thing of white chocolate macadamia because that is literally

0:29:38.520 --> 0:29:43.040
<v Speaker 1>my favorite flavor. Macadamia really help one. So the issues

0:29:43.080 --> 0:29:46.480
<v Speaker 1>with that is the nuts. And you'll actually notice we

0:29:46.600 --> 0:29:51.920
<v Speaker 1>don't do any nut flavors because of the allergy issues

0:29:52.440 --> 0:29:56.080
<v Speaker 1>of producing nut flavors, and our manufacturer has a pretty

0:29:56.120 --> 0:29:59.600
<v Speaker 1>hard no on any nuts because then it creates a

0:29:59.600 --> 0:30:02.120
<v Speaker 1>whole bit thing of like you know, the other flavors

0:30:02.280 --> 0:30:05.200
<v Speaker 1>even being produced in a facility that does nuts.

0:30:05.280 --> 0:30:08.280
<v Speaker 5>And we even tried to copy that flavor profile without

0:30:08.480 --> 0:30:11.280
<v Speaker 5>using the nuts, and it just it just wasn't enough

0:30:11.320 --> 0:30:12.280
<v Speaker 5>to scratch, you know, it just.

0:30:12.200 --> 0:30:14.960
<v Speaker 3>Grows enough to our stands and everything. It's important.

0:30:15.080 --> 0:30:17.640
<v Speaker 5>We don't like to put out anything we don't love.

0:30:17.680 --> 0:30:20.160
<v Speaker 5>If we're not one hundred percent on it, everyone loves it.

0:30:20.400 --> 0:30:21.000
<v Speaker 3>We don't bother.

0:30:21.240 --> 0:30:24.360
<v Speaker 1>Yeah. And it would also like we even did quite

0:30:24.360 --> 0:30:26.440
<v Speaker 1>a few samples, and I was just like, look, you

0:30:26.520 --> 0:30:29.000
<v Speaker 1>need to know where you've just got a completely change direction.

0:30:29.640 --> 0:30:31.240
<v Speaker 1>So then the what was the other flavor?

0:30:31.280 --> 0:30:32.480
<v Speaker 3>I liked? Bisc off?

0:30:33.000 --> 0:30:36.080
<v Speaker 1>Oh, biscof. Yeah, everyone fucking loves biscof. Yeah, So then

0:30:36.120 --> 0:30:38.120
<v Speaker 1>we're trying to do that and it just I don't know,

0:30:38.160 --> 0:30:41.040
<v Speaker 1>it wasn't a vibe. It was strong enough, and I

0:30:41.120 --> 0:30:43.680
<v Speaker 1>really wanted it's like you can just have this with

0:30:43.840 --> 0:30:46.720
<v Speaker 1>water and milk, because that's something I do A big

0:30:46.720 --> 0:30:49.240
<v Speaker 1>thing that I do with my health coaches. Like he'll

0:30:49.280 --> 0:30:51.120
<v Speaker 1>be like, oh, you need to add some more protein

0:30:51.160 --> 0:30:52.560
<v Speaker 1>in your day, and I would just help, like have

0:30:52.800 --> 0:30:55.720
<v Speaker 1>a protein shake in the afternoon, and I don't want

0:30:55.720 --> 0:30:57.480
<v Speaker 1>to have anything with it because I've got no time.

0:30:57.560 --> 0:30:59.840
<v Speaker 1>So I really wanted to make sure you know my

0:31:00.040 --> 0:31:02.600
<v Speaker 1>specific flavor. It's like it's strong enough that you can

0:31:02.680 --> 0:31:04.720
<v Speaker 1>just have it with water and milk, and it's really

0:31:04.760 --> 0:31:08.840
<v Speaker 1>gonna satiate that sweet tooth because that's what I gravitate

0:31:08.920 --> 0:31:12.440
<v Speaker 1>towards with protein. Yeah, for sure, and we like my

0:31:12.680 --> 0:31:15.600
<v Speaker 1>specific you know, the flavor we went with. We sampled

0:31:15.640 --> 0:31:18.160
<v Speaker 1>that so many times too. Do you want to take

0:31:18.240 --> 0:31:21.440
<v Speaker 1>us through like the actual sampling of food, like how

0:31:21.480 --> 0:31:23.520
<v Speaker 1>long that can take and what that's like.

0:31:23.880 --> 0:31:27.120
<v Speaker 5>Yeah, So we'll basically have a meeting comes to new

0:31:27.120 --> 0:31:30.680
<v Speaker 5>product development for our like proteins, pre workout ranges, and

0:31:30.720 --> 0:31:34.200
<v Speaker 5>we'll decide on flavor profiles. So we'll give three or

0:31:34.200 --> 0:31:37.240
<v Speaker 5>four different flavor profiles that we want to do. I

0:31:37.280 --> 0:31:40.000
<v Speaker 5>will then go hit up our manufacturer say this is

0:31:40.000 --> 0:31:42.360
<v Speaker 5>what we want to do. This is the timeline we're

0:31:42.360 --> 0:31:44.760
<v Speaker 5>looking at, and then it's kind of going down to

0:31:44.800 --> 0:31:47.480
<v Speaker 5>the nitty gritty details of like what's important in that

0:31:47.560 --> 0:31:50.920
<v Speaker 5>flavor and in that product. So then they'll start working

0:31:51.000 --> 0:31:53.880
<v Speaker 5>on that flavor for us. Yeah, and generally it will

0:31:53.920 --> 0:31:56.719
<v Speaker 5>take three to four samples actually for us to be

0:31:56.800 --> 0:31:59.040
<v Speaker 5>completely happy with it making.

0:31:58.760 --> 0:32:02.160
<v Speaker 1>Those Sometimes it's too sweet, sometimes just not sweet enough.

0:32:02.240 --> 0:32:05.000
<v Speaker 1>Sometimes it has like a weird after taste.

0:32:05.160 --> 0:32:07.760
<v Speaker 5>That after taste is what often gets you. But we

0:32:07.800 --> 0:32:10.800
<v Speaker 5>also need to make sure that we're hitting the vitamin

0:32:10.880 --> 0:32:14.720
<v Speaker 5>levels you know and all yeah, elritionals that we pride

0:32:14.720 --> 0:32:18.280
<v Speaker 5>ourselves on. So not only is it the flavor, but

0:32:18.320 --> 0:32:21.280
<v Speaker 5>it's also making sure those other things are achieved, and

0:32:21.320 --> 0:32:23.920
<v Speaker 5>sometimes the flavor can compromise that.

0:32:24.080 --> 0:32:25.800
<v Speaker 3>So it's that fine line as well.

0:32:25.960 --> 0:32:28.600
<v Speaker 1>All right, So let's just go back to the critical

0:32:28.840 --> 0:32:33.360
<v Speaker 1>path situation just in case someone's interested, Like I'm not,

0:32:33.840 --> 0:32:36.240
<v Speaker 1>but you're in spreadsheets.

0:32:35.600 --> 0:32:36.120
<v Speaker 3>And not a thing.

0:32:36.560 --> 0:32:41.880
<v Speaker 1>Oh, Alex gives me spreadsheeting spreadsheets and I'm like you really,

0:32:42.040 --> 0:32:44.680
<v Speaker 1>My vibe just went ten steps lower, like why would

0:32:44.680 --> 0:32:45.280
<v Speaker 1>you do this to me?

0:32:45.400 --> 0:32:48.200
<v Speaker 3>I know, but they're important, so it's important.

0:32:48.800 --> 0:32:53.600
<v Speaker 1>So you fine. So we have critical paths where you,

0:32:53.800 --> 0:32:56.520
<v Speaker 1>I don't know, give us, give us the audience. Sorry,

0:32:56.560 --> 0:32:59.920
<v Speaker 1>like just a bit of an example of would actually

0:33:00.040 --> 0:33:02.440
<v Speaker 1>let's just talk about my collection, because this is what

0:33:02.520 --> 0:33:05.720
<v Speaker 1>this podcast is about. But give us the time frames

0:33:05.880 --> 0:33:09.640
<v Speaker 1>of what the critical path looks like for each section.

0:33:10.080 --> 0:33:12.680
<v Speaker 5>Yeah, so I will start with a launch date. It's

0:33:12.680 --> 0:33:16.360
<v Speaker 5>basically like a Google doc Excel where you formulate like

0:33:16.600 --> 0:33:20.240
<v Speaker 5>each step and the key dates based on the amount

0:33:20.240 --> 0:33:23.000
<v Speaker 5>of time allowed. So I'll put in the launch date

0:33:23.360 --> 0:33:26.200
<v Speaker 5>at the very end, and then basically I'm working back

0:33:26.280 --> 0:33:29.719
<v Speaker 5>like every little step, so it's like launch date. You know,

0:33:30.080 --> 0:33:33.520
<v Speaker 5>the marketing side of things like content creation when the

0:33:33.520 --> 0:33:36.760
<v Speaker 5>product needs land in our warehouse, Like it's detailed every

0:33:36.760 --> 0:33:39.360
<v Speaker 5>single little step all the way up to product development.

0:33:39.400 --> 0:33:42.680
<v Speaker 5>So our initial stage of wanting to develop the product.

0:33:43.120 --> 0:33:46.160
<v Speaker 5>So when it comes to product development, that whole initial

0:33:46.200 --> 0:33:50.239
<v Speaker 5>stage will allow maybe two to three months for that one,

0:33:50.280 --> 0:33:53.840
<v Speaker 5>because you need to factor in the sampling, the package

0:33:53.880 --> 0:33:57.440
<v Speaker 5>design as well, everyone signing off on it. When it

0:33:57.440 --> 0:34:00.400
<v Speaker 5>comes to the flavor, that takes a manufacturer little bit

0:34:00.440 --> 0:34:02.720
<v Speaker 5>of time. So I do allow a buffer, like a

0:34:02.720 --> 0:34:04.040
<v Speaker 5>bit of time within that.

0:34:04.720 --> 0:34:07.120
<v Speaker 1>And so with this sampling, guys like we will get

0:34:07.160 --> 0:34:11.080
<v Speaker 1>the whole team around, everyone will taste it. We will

0:34:11.280 --> 0:34:13.200
<v Speaker 1>have this like little sheet of paper where we're like,

0:34:13.600 --> 0:34:16.000
<v Speaker 1>what did the texture feel like, what was the taste,

0:34:16.080 --> 0:34:19.560
<v Speaker 1>what was the aftertaste? Like, there's a really big process

0:34:19.680 --> 0:34:23.279
<v Speaker 1>to get the flavors perfect. So that's why we do

0:34:23.440 --> 0:34:24.799
<v Speaker 1>factor in that amount of time.

0:34:25.000 --> 0:34:28.440
<v Speaker 5>Yeah, and then once that's all confirmed, once we've signed

0:34:28.440 --> 0:34:30.480
<v Speaker 5>off on the packaging, I'll then place an order with

0:34:30.520 --> 0:34:32.280
<v Speaker 5>the supplier, so our supplies.

0:34:33.280 --> 0:34:36.879
<v Speaker 1>I'm literally just laughing because we'll get down, like six

0:34:36.920 --> 0:34:39.960
<v Speaker 1>months down the track and I'll be like, oh my god, Alex,

0:34:40.040 --> 0:34:42.200
<v Speaker 1>I need to change the packaging or something like that.

0:34:42.239 --> 0:34:45.319
<v Speaker 1>And she's like, you a literally killing me. And then

0:34:45.360 --> 0:34:48.040
<v Speaker 1>sometimes I don't make it, and then sometimes she'll she'll

0:34:48.080 --> 0:34:50.759
<v Speaker 1>be like, you're so lucky. This was the last day.

0:34:50.880 --> 0:34:53.520
<v Speaker 3>Yeah, you always cud of fine or I'm just saying

0:34:53.560 --> 0:34:53.879
<v Speaker 3>like no.

0:34:54.000 --> 0:34:55.480
<v Speaker 1>Or she tells me no, and I might go back

0:34:55.520 --> 0:34:58.440
<v Speaker 1>into your office.

0:34:59.440 --> 0:34:59.720
<v Speaker 2>Ah.

0:34:59.760 --> 0:35:00.920
<v Speaker 3>That Yeah, that's a killer.

0:35:01.120 --> 0:35:04.280
<v Speaker 1>I literally woke up the other night and emailed you, yeah,

0:35:04.320 --> 0:35:07.040
<v Speaker 1>at like one am, and I was like, oh my god, Alex,

0:35:07.080 --> 0:35:09.120
<v Speaker 1>I've got to change the packaging for this. I missed it,

0:35:09.239 --> 0:35:11.640
<v Speaker 1>like I don't know, something so random. And then it

0:35:11.680 --> 0:35:13.719
<v Speaker 1>was so lucky that it hadn't been printed yet.

0:35:14.080 --> 0:35:16.400
<v Speaker 3>So yeah, actually that so lucky.

0:35:16.520 --> 0:35:18.720
<v Speaker 5>I was going to place the po with the supplier

0:35:18.960 --> 0:35:20.879
<v Speaker 5>that day, so it's lucky.

0:35:21.040 --> 0:35:23.360
<v Speaker 3>New It's like, you know, now I've always trained you.

0:35:24.000 --> 0:35:29.400
<v Speaker 1>Well, it's like yeah, intuitively, yeah, anyway, sorry, please proceed,

0:35:29.840 --> 0:35:30.680
<v Speaker 1>Please bruised.

0:35:31.719 --> 0:35:32.320
<v Speaker 2>It's fun.

0:35:32.560 --> 0:35:35.840
<v Speaker 5>And then our supplies you to take anyway from thirty

0:35:35.840 --> 0:35:39.400
<v Speaker 5>to forty days to actually produce the bulk, so depending

0:35:39.400 --> 0:35:41.799
<v Speaker 5>on how much you order as well, you know, like

0:35:42.120 --> 0:35:45.799
<v Speaker 5>that takes time, and then you've got shipping, so this

0:35:45.920 --> 0:35:50.000
<v Speaker 5>can be a really frustrating part. Like once that's on

0:35:50.040 --> 0:35:52.839
<v Speaker 5>a vessel. You have no control over how fast that

0:35:52.920 --> 0:35:55.279
<v Speaker 5>vessel is moving or if it's delayed, or if it's

0:35:55.280 --> 0:35:58.160
<v Speaker 5>got a trench, or if it gets stuck or if

0:35:58.200 --> 0:36:01.600
<v Speaker 5>it gets stuck. Honestly, if it gets stuck at the port.

0:36:01.719 --> 0:36:04.600
<v Speaker 1>Yeah, and Alex will be like, oh my god, I

0:36:04.640 --> 0:36:06.760
<v Speaker 1>see like losing hair moving.

0:36:07.920 --> 0:36:10.600
<v Speaker 5>So I try to allow enough time for that because

0:36:10.600 --> 0:36:12.920
<v Speaker 5>it really depends like if you're going LCL, if you're

0:36:12.960 --> 0:36:16.399
<v Speaker 5>going containers, like containers can take longer, especially if it's

0:36:16.400 --> 0:36:18.720
<v Speaker 5>got a transship so from.

0:36:18.640 --> 0:36:21.560
<v Speaker 1>The containers like are cheaper, but they take longer.

0:36:22.040 --> 0:36:25.880
<v Speaker 5>Yeah, it really depends. Like there's a lot of people

0:36:25.880 --> 0:36:27.640
<v Speaker 5>trying to pump stuff out, you know, and get it

0:36:27.680 --> 0:36:30.400
<v Speaker 5>on vessels. So it was like I was on the

0:36:30.440 --> 0:36:32.920
<v Speaker 5>supplies case, like you need to finish this and ship

0:36:32.920 --> 0:36:33.239
<v Speaker 5>this out.

0:36:33.400 --> 0:36:34.480
<v Speaker 3>My buffer time.

0:36:34.400 --> 0:36:36.560
<v Speaker 5>Was just like slowly getting smaller and smaller, and my

0:36:36.560 --> 0:36:40.160
<v Speaker 5>stress levels were getting bigger and bigger. And then I

0:36:40.200 --> 0:36:42.640
<v Speaker 5>think one of the supplies are in a remote area

0:36:42.880 --> 0:36:46.120
<v Speaker 5>they tranship that vessel did not leave for like eleven days.

0:36:46.560 --> 0:36:48.640
<v Speaker 5>I was like, why is it not moving? I'm calling

0:36:48.680 --> 0:36:50.440
<v Speaker 5>off freight for them, Like what's going on? Like I

0:36:50.440 --> 0:36:52.240
<v Speaker 5>haven't seen this actually hate.

0:36:52.040 --> 0:36:54.920
<v Speaker 1>To be the person dealing with ALO. Are you feeling

0:36:54.920 --> 0:36:57.160
<v Speaker 1>that a tea?

0:36:57.400 --> 0:36:58.480
<v Speaker 2>It's like, oh.

0:36:58.480 --> 0:37:01.560
<v Speaker 3>Fuck, I'm like I need this here, and I need it.

0:37:01.560 --> 0:37:03.600
<v Speaker 1>Like next week, I need it yesterday.

0:37:04.080 --> 0:37:06.480
<v Speaker 5>Yeah, it can be hard, like I think, then that

0:37:06.600 --> 0:37:07.279
<v Speaker 5>is frustrating.

0:37:07.560 --> 0:37:11.239
<v Speaker 1>I think. So then after that, is there any and

0:37:11.239 --> 0:37:12.640
<v Speaker 1>then we've got to get it filled by a matter

0:37:12.640 --> 0:37:12.839
<v Speaker 1>of fact.

0:37:12.960 --> 0:37:15.840
<v Speaker 5>Yeah, So then like the way we work at NHS,

0:37:15.920 --> 0:37:20.040
<v Speaker 5>like there's two parts. So we bring in the empty packaging,

0:37:20.200 --> 0:37:22.760
<v Speaker 5>but then you've got a factor in it getting filled.

0:37:23.160 --> 0:37:25.839
<v Speaker 5>So we need to hand over the empty packaging two

0:37:25.840 --> 0:37:27.960
<v Speaker 5>weeks prior to when we want to collect it. So

0:37:28.400 --> 0:37:31.280
<v Speaker 5>I've also got to bring it in and then we'll

0:37:31.400 --> 0:37:33.759
<v Speaker 5>have to send that off to our local manufacturer to

0:37:33.800 --> 0:37:36.359
<v Speaker 5>get it filled, which is really great. We use local

0:37:36.360 --> 0:37:37.560
<v Speaker 5>manufacturing for that one.

0:37:37.800 --> 0:37:40.520
<v Speaker 1>Yeah, it's still like it's like a two part process though. Yeah,

0:37:40.560 --> 0:37:44.480
<v Speaker 1>and you've got a factor in the logistics of things

0:37:44.520 --> 0:37:48.399
<v Speaker 1>not being on time and that it is a It's

0:37:48.440 --> 0:37:52.880
<v Speaker 1>also really key that the marketing team is working with

0:37:53.000 --> 0:37:57.560
<v Speaker 1>alex as well, because yeah, things need to shift and change,

0:37:57.600 --> 0:38:00.399
<v Speaker 1>so like launches might be pushed back, and so we've

0:38:00.440 --> 0:38:04.040
<v Speaker 1>got to be agile with like that happening, but we

0:38:04.080 --> 0:38:06.520
<v Speaker 1>need to also be ahead so if that happens, we

0:38:06.560 --> 0:38:09.439
<v Speaker 1>can swap something out or that sort of thing too.

0:38:09.520 --> 0:38:13.080
<v Speaker 1>So it's really important team wise that even though you

0:38:13.080 --> 0:38:15.440
<v Speaker 1>would think like Alex is you know we call it,

0:38:15.760 --> 0:38:17.879
<v Speaker 1>there's a Georgie side, and then there's a Cooper side

0:38:17.880 --> 0:38:20.400
<v Speaker 1>and n H and it's like Cooper side is Alex

0:38:20.440 --> 0:38:23.839
<v Speaker 1>and logistics and warehouse and Georgie's like the marketing. But

0:38:23.920 --> 0:38:27.480
<v Speaker 1>it's so key that the whole team is working together

0:38:27.719 --> 0:38:32.040
<v Speaker 1>because there is just so many variables of different things happening.

0:38:32.200 --> 0:38:35.000
<v Speaker 5>I'd say, like I'm that link between your side and

0:38:35.040 --> 0:38:38.880
<v Speaker 5>Cooper's side. Yeah, you know so, I mean even like

0:38:39.000 --> 0:38:41.840
<v Speaker 5>we can experience delays with our local manufacturer as well,

0:38:41.880 --> 0:38:45.120
<v Speaker 5>like if there's blending issue, say the blend didn't blend well,

0:38:45.200 --> 0:38:47.600
<v Speaker 5>like well they can't find an ingredient, or they can't

0:38:47.600 --> 0:38:51.560
<v Speaker 5>find an ingredient, or they've even like got delays with ingredients.

0:38:51.600 --> 0:38:54.640
<v Speaker 5>You know, like that just impacts our timelines even more.

0:38:54.719 --> 0:38:57.040
<v Speaker 5>So you know, I can get a packaging here on time,

0:38:57.239 --> 0:38:59.640
<v Speaker 5>but then I've got this whole other part which anything

0:38:59.680 --> 0:39:02.000
<v Speaker 5>could go wrong that is out of my control or

0:39:02.400 --> 0:39:04.400
<v Speaker 5>guys it's a control freak that's hard.

0:39:04.200 --> 0:39:04.680
<v Speaker 3>To deal with.

0:39:04.880 --> 0:39:07.920
<v Speaker 1>Yeah, Alex, such control guys. You know what's really funny

0:39:07.960 --> 0:39:09.600
<v Speaker 1>is sometimes I think, and this is why I'm so

0:39:09.640 --> 0:39:12.239
<v Speaker 1>happy we're doing this series, is like if you look

0:39:12.280 --> 0:39:15.400
<v Speaker 1>on n H's Instagram, it's like, oh my god, everything's

0:39:15.400 --> 0:39:17.520
<v Speaker 1>so fun and we have so much fun. And then

0:39:17.880 --> 0:39:20.319
<v Speaker 1>I know, like everyone comments on anything I do with

0:39:20.520 --> 0:39:22.560
<v Speaker 1>NHF like, oh my god, I'd love to work for

0:39:22.600 --> 0:39:25.239
<v Speaker 1>the team and stuff. And then internally you don't, and

0:39:25.280 --> 0:39:29.120
<v Speaker 1>there's so many moving parts. There's so many stresses, things

0:39:29.160 --> 0:39:33.440
<v Speaker 1>get moved, and especially being in an e commerce product

0:39:33.480 --> 0:39:38.240
<v Speaker 1>based business where we have launch dates, we have retail

0:39:38.280 --> 0:39:40.760
<v Speaker 1>partners where you know we've got a stock certain stuff,

0:39:40.760 --> 0:39:44.560
<v Speaker 1>but by a certain time, there's actually so much that

0:39:44.640 --> 0:39:47.080
<v Speaker 1>goes on internally which you wouldn't see.

0:39:47.239 --> 0:39:48.000
<v Speaker 3>It's chaos.

0:39:48.000 --> 0:39:50.600
<v Speaker 1>Sometimes it can be really fall on and then like

0:39:50.760 --> 0:39:53.200
<v Speaker 1>Alex's comes to me and I can tell that she's

0:39:53.400 --> 0:39:56.400
<v Speaker 1>like fuck, and I'm like, oh my god, what's happened

0:39:56.400 --> 0:39:59.719
<v Speaker 1>and she's like it's fine, blah blah, and like we've

0:39:59.760 --> 0:40:02.040
<v Speaker 1>had to move like a whole launch date. Then I

0:40:02.080 --> 0:40:04.920
<v Speaker 1>honestly wouldn't be surprised if my collection doesn't actually go.

0:40:05.440 --> 0:40:08.239
<v Speaker 3>No, I think we're like, I think we've got it.

0:40:08.440 --> 0:40:10.240
<v Speaker 1>I think we're so onto.

0:40:10.400 --> 0:40:10.880
<v Speaker 2>Yeah.

0:40:11.160 --> 0:40:15.120
<v Speaker 5>This has yeah, very about as a team work ahead

0:40:15.160 --> 0:40:17.040
<v Speaker 5>more this year, Like that's been one of our biggest

0:40:17.080 --> 0:40:20.520
<v Speaker 5>goals and it makes such a difference, you know, and

0:40:20.560 --> 0:40:21.920
<v Speaker 5>no more changes last minute.

0:40:22.080 --> 0:40:26.440
<v Speaker 1>That is my biggest goal right now is to work

0:40:26.520 --> 0:40:28.400
<v Speaker 1>ahead because yeah, we're just not ahead.

0:40:28.560 --> 0:40:31.839
<v Speaker 5>And because we launch so much product each year, it

0:40:31.960 --> 0:40:34.799
<v Speaker 5>really is pretty much a lot in the works. At

0:40:34.800 --> 0:40:37.200
<v Speaker 5>the same time, it doesn't your launch one in your stop.

0:40:38.000 --> 0:40:42.200
<v Speaker 1>To keep things interesting. We like to keep things exciting and.

0:40:42.360 --> 0:40:43.480
<v Speaker 3>I got to keep your team busy.

0:40:43.760 --> 0:40:47.839
<v Speaker 1>Yeah. And also the key is, like you're saying, being

0:40:47.840 --> 0:40:50.520
<v Speaker 1>onto that critical path, like the two teams working together.

0:40:50.600 --> 0:40:51.600
<v Speaker 3>Yeah.

0:40:51.640 --> 0:40:55.800
<v Speaker 1>All right, so well let's actually let's actually start getting

0:40:55.840 --> 0:40:59.520
<v Speaker 1>really fucking transparent now. Yes, I wanted to include this

0:40:59.600 --> 0:41:02.359
<v Speaker 1>question when me and here were you know, planning this

0:41:02.400 --> 0:41:06.560
<v Speaker 1>episode of First of all, let's actually chat about like

0:41:06.880 --> 0:41:10.239
<v Speaker 1>how we do pricing with our products because obviously this

0:41:10.400 --> 0:41:13.600
<v Speaker 1>is you know, your department in the business, because you're

0:41:13.640 --> 0:41:18.240
<v Speaker 1>the one who factors in all the costs. Actually, maybe

0:41:18.320 --> 0:41:20.680
<v Speaker 1>do you want to talk about like what are the

0:41:20.800 --> 0:41:24.839
<v Speaker 1>actual hitting costs and the cost that goes into logistics

0:41:24.880 --> 0:41:26.800
<v Speaker 1>and creating a product.

0:41:27.480 --> 0:41:30.719
<v Speaker 3>Yeah, so I guess, like I'm no finance person.

0:41:32.000 --> 0:41:34.920
<v Speaker 5>At all, but I guess the cost that I factor

0:41:34.960 --> 0:41:36.000
<v Speaker 5>in obviously is like.

0:41:36.080 --> 0:41:38.400
<v Speaker 1>Well, not so much like what you factor in, but

0:41:38.600 --> 0:41:42.680
<v Speaker 1>like for example, when your side of like logistics and

0:41:42.719 --> 0:41:44.800
<v Speaker 1>that sort of thing, because you do do the pricing

0:41:44.840 --> 0:41:47.480
<v Speaker 1>with us of the products, Like what's the sort of

0:41:47.560 --> 0:41:50.640
<v Speaker 1>things that especially the audience if they have a product

0:41:50.640 --> 0:41:53.840
<v Speaker 1>based business, what should they be thinking about with costs

0:41:53.840 --> 0:41:54.680
<v Speaker 1>and hitting costs?

0:41:54.800 --> 0:41:56.880
<v Speaker 5>Yeah, so you need to be thinking about like everything

0:41:56.880 --> 0:41:59.360
<v Speaker 5>it costs you to get the product to your doorstep,

0:41:59.480 --> 0:42:03.359
<v Speaker 5>you know, so that's all you're shipping your import Like

0:42:03.480 --> 0:42:06.359
<v Speaker 5>what it actually costs you in aud to get it here?

0:42:06.480 --> 0:42:07.440
<v Speaker 3>You know that conversion?

0:42:07.520 --> 0:42:09.520
<v Speaker 1>Yeah, because everything is usually.

0:42:09.520 --> 0:42:13.120
<v Speaker 5>Usc and the exchange rate can be really really bad.

0:42:13.200 --> 0:42:15.719
<v Speaker 5>So it's really important, which is what I try to

0:42:15.719 --> 0:42:17.680
<v Speaker 5>do in our buying is look at when the exchange

0:42:17.719 --> 0:42:20.600
<v Speaker 5>rate is good and purchase then sometimes you can't help it,

0:42:20.960 --> 0:42:24.080
<v Speaker 5>but you know, the better the exchange rate, the better.

0:42:23.920 --> 0:42:24.560
<v Speaker 3>It is for you.

0:42:25.080 --> 0:42:28.000
<v Speaker 5>And then we generally have to look at like operating

0:42:28.000 --> 0:42:31.799
<v Speaker 5>costs as well. So when you're looking at pricing, like overall,

0:42:32.080 --> 0:42:35.800
<v Speaker 5>what are you're operating costs behind that? But also another

0:42:35.800 --> 0:42:37.640
<v Speaker 5>thing we have to factor in is the filling cost.

0:42:37.680 --> 0:42:39.480
<v Speaker 5>So we pay for the packaging, but then we've got

0:42:39.520 --> 0:42:42.279
<v Speaker 5>to pay for the actual filling of the product. So

0:42:42.320 --> 0:42:43.719
<v Speaker 5>that's something I need to factor in.

0:42:44.040 --> 0:42:48.600
<v Speaker 1>Yeah, there's almost like so many components. You can't just

0:42:48.640 --> 0:42:51.319
<v Speaker 1>be like, oh, the product is this amount. It's the

0:42:51.320 --> 0:42:53.360
<v Speaker 1>product is this amount, and then you have to factor

0:42:53.400 --> 0:42:57.680
<v Speaker 1>in like shipping logistics, getting it here, filling.

0:42:57.719 --> 0:42:59.200
<v Speaker 3>And then you pay GST as well.

0:42:59.200 --> 0:43:02.640
<v Speaker 5>Because we buy from like a local manufacturer, we've got

0:43:02.680 --> 0:43:04.040
<v Speaker 5>to pay GST on that as well.

0:43:04.080 --> 0:43:06.240
<v Speaker 3>So the pricing could be this price.

0:43:06.360 --> 0:43:08.040
<v Speaker 5>Okay, you've got to pay GST on top of that,

0:43:08.239 --> 0:43:10.480
<v Speaker 5>but then we also have to pay GST as a business,

0:43:10.920 --> 0:43:12.080
<v Speaker 5>you know, so it's factoring.

0:43:12.080 --> 0:43:14.520
<v Speaker 3>When I do my costings, I'll look at an RP.

0:43:15.080 --> 0:43:19.440
<v Speaker 1>Fuck joy like this is here, get me that, Alex,

0:43:19.480 --> 0:43:24.880
<v Speaker 1>thanks for bringing that up. Fucking paying double GSD.

0:43:24.600 --> 0:43:28.160
<v Speaker 5>Here, I know. But also like if something slightly wrong

0:43:28.200 --> 0:43:31.279
<v Speaker 5>on the packaging, we'll have to most of the times

0:43:31.320 --> 0:43:32.080
<v Speaker 5>we'll get a stick up.

0:43:32.280 --> 0:43:34.560
<v Speaker 3>That's an extra cost that we didn't account for, you.

0:43:34.480 --> 0:43:39.040
<v Speaker 1>Know, So I'm laugh I'm laughing at that so much

0:43:39.080 --> 0:43:41.360
<v Speaker 1>because like we've had that, we've fucked something up on

0:43:41.400 --> 0:43:44.120
<v Speaker 1>the packaging and we have to buy stickers to put

0:43:44.120 --> 0:43:47.120
<v Speaker 1>it over the back. And this is why we now

0:43:47.200 --> 0:43:50.279
<v Speaker 1>like get so many people to like proof read and

0:43:51.080 --> 0:43:54.480
<v Speaker 1>or sometimes also it's a thing of like our manufacturer

0:43:54.600 --> 0:43:57.160
<v Speaker 1>can't get it asserted an ingredient. We've got to change

0:43:57.200 --> 0:43:58.520
<v Speaker 1>our formula, and.

0:43:58.440 --> 0:44:00.640
<v Speaker 3>Then we have to get it like we've already got

0:44:00.680 --> 0:44:01.520
<v Speaker 3>the packaging.

0:44:01.160 --> 0:44:04.520
<v Speaker 1>And we're really big on like I'm not gonna especially

0:44:04.680 --> 0:44:07.480
<v Speaker 1>for the eco conscious side of it, Like I'm not

0:44:07.560 --> 0:44:12.000
<v Speaker 1>wasting a whole bulk of packaging that's just ridiculous.

0:44:12.000 --> 0:44:15.399
<v Speaker 5>So you created, we can't create it. But I think

0:44:15.440 --> 0:44:16.960
<v Speaker 5>outside the box sometimes.

0:44:17.040 --> 0:44:20.200
<v Speaker 1>So and then also I want to talk about let's

0:44:20.239 --> 0:44:24.120
<v Speaker 1>actually talk about the pricing of my collection, because you

0:44:24.280 --> 0:44:25.799
<v Speaker 1>came in my office and you had a bit of

0:44:25.800 --> 0:44:26.960
<v Speaker 1>a hard convo with me.

0:44:27.560 --> 0:44:29.240
<v Speaker 3>We need to have a serious chat here, Georgie.

0:44:29.440 --> 0:44:32.799
<v Speaker 1>Yeah, talk talked to like, let's actually just be very

0:44:32.800 --> 0:44:33.480
<v Speaker 1>transparent and.

0:44:33.440 --> 0:44:33.960
<v Speaker 3>Talk about that.

0:44:34.239 --> 0:44:37.560
<v Speaker 5>So being that it's all product we've previously done, the

0:44:37.640 --> 0:44:41.719
<v Speaker 5>difference was in it was the packaging, the prints that

0:44:41.760 --> 0:44:44.120
<v Speaker 5>costs extra to do, you know, so.

0:44:44.080 --> 0:44:47.000
<v Speaker 1>Actually it's actually a bit ridiculous what it is for

0:44:47.080 --> 0:44:48.480
<v Speaker 1>playing packaging to.

0:44:48.600 --> 0:44:50.799
<v Speaker 5>Foil that increase your cost to do a print, that

0:44:50.880 --> 0:44:55.239
<v Speaker 5>increase your costs. So even though it's products, we range,

0:44:55.480 --> 0:44:57.279
<v Speaker 5>the packaging alone in the prints.

0:44:57.000 --> 0:44:58.800
<v Speaker 3>That actually cost us more.

0:44:59.560 --> 0:45:03.080
<v Speaker 5>So we needed to factor that into it because you

0:45:03.160 --> 0:45:04.399
<v Speaker 5>can't just base it off.

0:45:04.840 --> 0:45:08.080
<v Speaker 1>So my collection, guys, when it will go live, you

0:45:08.200 --> 0:45:13.920
<v Speaker 1>will see the individual products our price. It's very minimal

0:45:14.280 --> 0:45:17.200
<v Speaker 1>in regards to the price increase. But how we price

0:45:17.239 --> 0:45:22.120
<v Speaker 1>our products is off a formula that incorporates everything that

0:45:22.160 --> 0:45:26.000
<v Speaker 1>Alex just spoke about of logistics, packaging. It's not like

0:45:26.080 --> 0:45:29.160
<v Speaker 1>we just go, hmm, what should I price this product?

0:45:29.200 --> 0:45:31.799
<v Speaker 1>I'm going to just slap a number on it. It's

0:45:31.840 --> 0:45:34.960
<v Speaker 1>not that, it's like we have a certain formula that

0:45:35.040 --> 0:45:38.040
<v Speaker 1>we apply and Alex you know, came to me and

0:45:38.120 --> 0:45:40.759
<v Speaker 1>was like, you know, you can't just because it's your

0:45:40.800 --> 0:45:45.279
<v Speaker 1>collection absorb it, especially with everything you know happening in

0:45:45.320 --> 0:45:47.960
<v Speaker 1>the world and that sort of thing. So we had

0:45:48.000 --> 0:45:51.040
<v Speaker 1>to have that interesting, you know, conversation.

0:45:52.120 --> 0:45:55.080
<v Speaker 5>So it is such as us extra costs involved, you know,

0:45:55.200 --> 0:45:57.680
<v Speaker 5>which you've got to decide as a business, can you

0:45:57.760 --> 0:45:59.759
<v Speaker 5>absorb it or can you not absorb it? So I

0:45:59.760 --> 0:46:02.640
<v Speaker 5>think that's important. I guess when you're starting your own business,

0:46:02.760 --> 0:46:05.200
<v Speaker 5>if you're looking at higher quality products, you need to

0:46:05.200 --> 0:46:07.320
<v Speaker 5>be factoring that into your costs as well.

0:46:07.360 --> 0:46:08.040
<v Speaker 2>You know that.

0:46:08.320 --> 0:46:11.839
<v Speaker 1>Yeah, And that's a huge, you know, conversation that we

0:46:12.000 --> 0:46:13.160
<v Speaker 1>have had since COVID.

0:46:13.600 --> 0:46:13.880
<v Speaker 2>Yeah.

0:46:14.120 --> 0:46:14.720
<v Speaker 3>Oh sure.

0:46:14.920 --> 0:46:17.600
<v Speaker 1>And Alex came in and was like, what are you

0:46:17.600 --> 0:46:18.360
<v Speaker 1>guys doing.

0:46:19.560 --> 0:46:22.279
<v Speaker 5>Because we were we kept getting price increases and we were

0:46:22.320 --> 0:46:25.480
<v Speaker 5>absorbing it to the point it could have been quite bad.

0:46:25.880 --> 0:46:29.000
<v Speaker 5>So it's a tough conversation to have because of course

0:46:29.040 --> 0:46:32.000
<v Speaker 5>you don't want to make your customers pay more, but

0:46:32.320 --> 0:46:35.640
<v Speaker 5>in order for us to keep delivering good quality products

0:46:35.920 --> 0:46:39.160
<v Speaker 5>and keep doing it well, we have to, yeah, you know, and.

0:46:39.080 --> 0:46:41.000
<v Speaker 3>That's important for everyone to factor in.

0:46:41.800 --> 0:46:44.440
<v Speaker 1>Yeah, and it is unless you're in the back end

0:46:44.440 --> 0:46:49.560
<v Speaker 1>and internally it sometimes you like, yeah, you can't comprehend that.

0:46:49.840 --> 0:46:50.120
<v Speaker 3>Yeah.

0:46:50.160 --> 0:46:52.560
<v Speaker 1>And that's why you know, even this whole series of

0:46:52.760 --> 0:46:55.960
<v Speaker 1>like I really want nhat gain to know what goes

0:46:55.960 --> 0:46:58.960
<v Speaker 1>into creating a product, yeah, and just to have the

0:46:59.040 --> 0:47:02.279
<v Speaker 1>insight because also, so what we're talking about is like

0:47:02.680 --> 0:47:06.400
<v Speaker 1>every single small business that you know who's product base

0:47:06.719 --> 0:47:09.680
<v Speaker 1>or not product bases all these kind of logistical and

0:47:09.840 --> 0:47:11.799
<v Speaker 1>internal things that you just yeah, you.

0:47:11.719 --> 0:47:14.200
<v Speaker 3>Don't really ins and out of a business. Yeah, you

0:47:14.200 --> 0:47:15.399
<v Speaker 3>don't want to be caught off guard.

0:47:15.480 --> 0:47:17.240
<v Speaker 5>You know, you think you've got a really good product,

0:47:17.360 --> 0:47:20.520
<v Speaker 5>it's costume nothing, but then when you actually get down

0:47:20.560 --> 0:47:22.799
<v Speaker 5>to it, you're making no money on it.

0:47:23.239 --> 0:47:29.640
<v Speaker 3>So I think it's cleek what it happens to a

0:47:29.680 --> 0:47:30.320
<v Speaker 3>lot of people.

0:47:30.440 --> 0:47:32.920
<v Speaker 5>So I think, you know, using our experience and letting

0:47:33.719 --> 0:47:36.799
<v Speaker 5>letting everyone knows, Alex.

0:47:36.520 --> 0:47:39.720
<v Speaker 1>Will be just real with you guys. So I hope

0:47:39.760 --> 0:47:45.320
<v Speaker 1>you have enjoyed this very real and transparent conversation. All right, Alex,

0:47:45.480 --> 0:47:48.200
<v Speaker 1>let's end this episode in a bit of a lighter know,

0:47:48.719 --> 0:47:53.160
<v Speaker 1>and I actually generally interested in this. I want to know,

0:47:53.280 --> 0:47:58.200
<v Speaker 1>So tell us what is the biggest fail you've ever

0:47:58.480 --> 0:48:02.320
<v Speaker 1>had with like a product or like logistics. It doesn't

0:48:02.320 --> 0:48:04.359
<v Speaker 1>have to be nhged just because I know you've got,

0:48:04.600 --> 0:48:07.640
<v Speaker 1>you know, a whole career in other companies. But yeah,

0:48:07.920 --> 0:48:10.200
<v Speaker 1>also it's fine if it's in age like, so happy

0:48:10.200 --> 0:48:10.600
<v Speaker 1>for you to be.

0:48:11.200 --> 0:48:14.080
<v Speaker 5>So this is going to be inevitable. Something is always

0:48:14.120 --> 0:48:18.960
<v Speaker 5>gonna go wrong. You can plan all, you can have

0:48:19.120 --> 0:48:22.319
<v Speaker 5>everything perfect. So in the case I'm thinking of the

0:48:22.520 --> 0:48:26.520
<v Speaker 5>artwork was perfect. It showed all the correct placement of everything.

0:48:27.000 --> 0:48:30.720
<v Speaker 5>This sample we confirmed that the supply made was correct,

0:48:30.880 --> 0:48:36.120
<v Speaker 5>Like everything was correct. We got the bulk and one

0:48:36.120 --> 0:48:38.680
<v Speaker 5>of the logos is just in random places all around

0:48:38.680 --> 0:48:40.319
<v Speaker 5>the tube, and I'm just like.

0:48:40.760 --> 0:48:43.400
<v Speaker 3>Oh my god, I'm serious right now, I'm not.

0:48:45.239 --> 0:48:45.680
<v Speaker 1>Myself.

0:48:45.680 --> 0:48:46.960
<v Speaker 3>I'm like, tell me.

0:48:47.000 --> 0:48:51.279
<v Speaker 1>About an r n C pretter. I am product fuck up.

0:48:51.800 --> 0:48:55.799
<v Speaker 5>Like we couldn't even be mad because of what the

0:48:55.840 --> 0:48:58.160
<v Speaker 5>logo stands for, you know, you kind of just had

0:48:58.160 --> 0:49:01.640
<v Speaker 5>to laugh at oft ready to like pull my hair out.

0:49:01.680 --> 0:49:07.640
<v Speaker 1>The logo was a life happens for the logo and

0:49:07.880 --> 0:49:10.880
<v Speaker 1>oh my god, we literally got full bulk.

0:49:11.400 --> 0:49:14.720
<v Speaker 5>Yeah, so it was as a unit and I've checked

0:49:14.719 --> 0:49:17.000
<v Speaker 5>it and I'm like straight on the phone to the

0:49:17.000 --> 0:49:20.239
<v Speaker 5>supply like, what the hell is this. I'm like, did

0:49:20.280 --> 0:49:22.200
<v Speaker 5>you even check it before you sent it to me?

0:49:22.640 --> 0:49:25.279
<v Speaker 5>Why does it not look like the confirmation sample, Like

0:49:25.360 --> 0:49:28.440
<v Speaker 5>that's the point of the confirmation sample. She's come back

0:49:28.440 --> 0:49:30.239
<v Speaker 5>to me and gone, you didn't tell me where it's

0:49:30.280 --> 0:49:33.360
<v Speaker 5>meant to be placed. I'm like, it's on the artwork

0:49:33.920 --> 0:49:37.040
<v Speaker 5>and we did, and it's on the confirmation sample, and

0:49:37.080 --> 0:49:39.640
<v Speaker 5>I'm just like I can't, Like I needed two coffees

0:49:39.640 --> 0:49:40.319
<v Speaker 5>to deal with that one.

0:49:40.960 --> 0:49:44.040
<v Speaker 1>Excuse me, at least five coffee and I'll have a

0:49:44.040 --> 0:49:44.560
<v Speaker 1>heart attack.

0:49:44.760 --> 0:49:48.040
<v Speaker 5>So then it was just working with the supplier on

0:49:48.800 --> 0:49:52.080
<v Speaker 5>remaking it. You know, they agreed to remake it, and

0:49:52.160 --> 0:49:53.640
<v Speaker 5>the remake stock is.

0:49:53.600 --> 0:49:57.240
<v Speaker 3>Here, Like have we checked it? Yeah, look the warehouse

0:49:57.280 --> 0:49:59.239
<v Speaker 3>he was going to check that one got a.

0:49:59.719 --> 0:50:04.120
<v Speaker 1>Gen really quite scared. Yeah. I don't want to talk

0:50:04.160 --> 0:50:07.400
<v Speaker 1>about fun and games though, I know, well it is

0:50:07.440 --> 0:50:08.040
<v Speaker 1>funny for me.

0:50:08.560 --> 0:50:10.880
<v Speaker 5>It's just one of those things though, it's like I

0:50:10.960 --> 0:50:13.200
<v Speaker 5>always look at those things and it's like, Okay, what

0:50:13.280 --> 0:50:15.920
<v Speaker 5>am I learning from this? What can I do to

0:50:16.000 --> 0:50:20.120
<v Speaker 5>ensure this doesn't happen again in the next order across anything.

0:50:20.200 --> 0:50:23.120
<v Speaker 5>So as much as it's like frustrating, I think it's

0:50:23.160 --> 0:50:25.640
<v Speaker 5>a good learning experience, you know, like it.

0:50:25.920 --> 0:50:30.879
<v Speaker 1>Can we really love learning amazing Yeah, well look we're

0:50:30.880 --> 0:50:36.480
<v Speaker 1>always learning, Alex, and you do things amazingly and so

0:50:36.600 --> 0:50:38.719
<v Speaker 1>proud of you and I'm so happy to be on

0:50:38.760 --> 0:50:40.960
<v Speaker 1>this journey with you. I know it's a bit crazy

0:50:40.960 --> 0:50:43.160
<v Speaker 1>at times, but we absolutely love it. And thank you

0:50:43.200 --> 0:50:46.480
<v Speaker 1>so much for coming on and telling the RNC community

0:50:46.560 --> 0:50:48.879
<v Speaker 1>about everything, and like I said, like, it feels really

0:50:48.880 --> 0:50:51.799
<v Speaker 1>good for them to like fully see transparency in our

0:50:51.840 --> 0:50:56.600
<v Speaker 1>logistics and how everything you know works before we go though,

0:50:56.760 --> 0:50:59.200
<v Speaker 1>I would really love because I guarantee you there's going

0:50:59.280 --> 0:51:02.359
<v Speaker 1>to be people who either have a small business who

0:51:02.400 --> 0:51:05.640
<v Speaker 1>are dealing with these problems or you know someone who

0:51:05.760 --> 0:51:09.919
<v Speaker 1>wants a similar career to you. And what would your

0:51:10.480 --> 0:51:14.239
<v Speaker 1>piece of advice be for someone in that similar role.

0:51:15.239 --> 0:51:18.719
<v Speaker 5>I would say, embrace the chaos and embrace the challenges,

0:51:19.360 --> 0:51:22.319
<v Speaker 5>you know, like, just take it on board, go with it.

0:51:22.400 --> 0:51:24.440
<v Speaker 5>You're gonna learn from it and you can only get

0:51:24.480 --> 0:51:26.560
<v Speaker 5>better from it because it is going to be challenging.

0:51:26.600 --> 0:51:29.239
<v Speaker 5>It is going to be chaotic. But that's what I

0:51:29.320 --> 0:51:31.359
<v Speaker 5>find the best part about my role is and that's

0:51:31.360 --> 0:51:32.560
<v Speaker 5>what I love the most about it.

0:51:32.600 --> 0:51:34.120
<v Speaker 1>Alex fucking thrives on that shit.

0:51:34.200 --> 0:51:37.279
<v Speaker 3>I do. I thrive stress and chaos and challenges And.

0:51:37.520 --> 0:51:40.080
<v Speaker 1>You do, Yeah, you handle it really well. And it's

0:51:40.280 --> 0:51:41.439
<v Speaker 1>about finding.

0:51:41.120 --> 0:51:44.759
<v Speaker 5>That occasional swear words being heard around the office, but

0:51:44.920 --> 0:51:45.399
<v Speaker 5>we get there.

0:51:46.280 --> 0:51:48.640
<v Speaker 1>It's about finding that balance and also working with the

0:51:48.680 --> 0:51:52.160
<v Speaker 1>team and being very like open with the communication about

0:51:52.280 --> 0:51:53.560
<v Speaker 1>it all too exactly.

0:51:53.800 --> 0:51:56.360
<v Speaker 5>I'm sure they all can understand what's going on just

0:51:56.480 --> 0:51:57.680
<v Speaker 5>by me at my desk.

0:51:57.560 --> 0:52:01.200
<v Speaker 1>So my emotions, Alex, thank you so much for coming

0:52:01.200 --> 0:52:02.840
<v Speaker 1>on the RNC party. It's been a pleasure.

0:52:03.000 --> 0:52:03.680
<v Speaker 3>Thanks for having me.

0:52:03.760 --> 0:52:09.480
<v Speaker 1>Guys, Thank you so much for listening to another episode

0:52:09.560 --> 0:52:12.759
<v Speaker 1>of the Rise and Conquer podcast. If you enjoyed it

0:52:12.800 --> 0:52:16.160
<v Speaker 1>and want more, come connect with us on Instagram at

0:52:16.440 --> 0:52:21.160
<v Speaker 1>Riseinconquer dot podcast and join our Facebook discussion group, a

0:52:21.239 --> 0:52:25.480
<v Speaker 1>Rise and Concer podcast community. We're an independent podcast and

0:52:25.520 --> 0:52:28.080
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0:52:28.160 --> 0:52:30.759
<v Speaker 1>time and support. If you have a spare moment, a

0:52:30.920 --> 0:52:35.120
<v Speaker 1>follow or subscribe on whatever platform you listen to would

0:52:35.160 --> 0:52:39.200
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0:52:39.400 --> 0:52:42.280
<v Speaker 1>a review on Apple Podcasts would be great