1 00:00:00,480 --> 00:00:04,560 Speaker 1: Jonesy and Amanda in the mornings, saam well listen up, 2 00:00:04,600 --> 00:00:06,680 Speaker 1: because if anyone knows how to get through isolation, it 3 00:00:06,760 --> 00:00:09,160 Speaker 1: is our next guest. She led a team of eighteen 4 00:00:09,200 --> 00:00:13,720 Speaker 1: people through a year long expedition in Antarctica darkness for 5 00:00:13,720 --> 00:00:17,720 Speaker 1: one hundred and twenty days, the thermometer reading minus forty 6 00:00:17,760 --> 00:00:22,720 Speaker 1: degrees and pretty much nine months with just the same people. 7 00:00:23,160 --> 00:00:26,840 Speaker 1: She's now a global expert on leading in difficult situations 8 00:00:26,880 --> 00:00:28,600 Speaker 1: and to share some lessons from the other end of 9 00:00:28,600 --> 00:00:29,000 Speaker 1: the world. 10 00:00:29,240 --> 00:00:31,880 Speaker 2: Rachel robertson, Hello, hello there. 11 00:00:32,159 --> 00:00:35,400 Speaker 3: What about you and your book Respect Trump's Harmony? When 12 00:00:35,400 --> 00:00:37,120 Speaker 3: I first said, I, oh, this is about Donald Trump, 13 00:00:37,159 --> 00:00:40,839 Speaker 3: but it's actually respect beats harmony if we're playing games. 14 00:00:40,360 --> 00:00:42,760 Speaker 2: So meaning I guess that card games that you don't 15 00:00:42,800 --> 00:00:44,600 Speaker 2: need to be liked in groups like that. 16 00:00:45,720 --> 00:00:48,400 Speaker 4: Yeah, that's exactly what it was, and it's just not 17 00:00:48,640 --> 00:00:51,120 Speaker 4: It's not practical how to have eighteen people who are 18 00:00:51,320 --> 00:00:57,200 Speaker 4: so different across age, religion, sexuality, culture, profession leaving on 19 00:00:57,200 --> 00:00:59,720 Speaker 4: top of each other for nine months. We can't come home, 20 00:01:00,000 --> 00:01:02,120 Speaker 4: I can't get away from each other. So for me 21 00:01:02,360 --> 00:01:04,640 Speaker 4: as the leader to expect that they all love each 22 00:01:04,640 --> 00:01:06,479 Speaker 4: other was just not going to happen. And I didn't 23 00:01:06,480 --> 00:01:09,559 Speaker 4: even expect that like each other, and we didn't. 24 00:01:10,080 --> 00:01:12,560 Speaker 5: But I did expect that we treat each other with respect. 25 00:01:13,840 --> 00:01:16,679 Speaker 2: Do you see any similarities between what you went through 26 00:01:16,840 --> 00:01:18,560 Speaker 2: and what we're all going through now? 27 00:01:19,600 --> 00:01:21,600 Speaker 4: Yeah, lots and lots. And what I'm seeing now with 28 00:01:21,680 --> 00:01:23,960 Speaker 4: my friends and my family is what we call three 29 00:01:24,040 --> 00:01:27,240 Speaker 4: quarter time down south, and psychologists have studied it in 30 00:01:27,280 --> 00:01:31,000 Speaker 4: Antarctica and with the astronauts and submarines, and it's when 31 00:01:31,000 --> 00:01:33,640 Speaker 4: we've been through the tough bit and any novelty has 32 00:01:33,680 --> 00:01:36,559 Speaker 4: gone now and we're over it, and all the things 33 00:01:36,560 --> 00:01:39,119 Speaker 4: that have bugged us for so long and now staying 34 00:01:39,120 --> 00:01:41,440 Speaker 4: to really irritate us. And that happened with my team 35 00:01:41,480 --> 00:01:44,679 Speaker 4: in September. We left in November, but by September that 36 00:01:44,760 --> 00:01:46,759 Speaker 4: was when it was the toughest time, when we put 37 00:01:46,840 --> 00:01:48,800 Speaker 4: up with each other for so long, and the little 38 00:01:48,840 --> 00:01:51,200 Speaker 4: things were really starting to drive us nuts. And yeah, 39 00:01:51,200 --> 00:01:51,960 Speaker 4: I'm seeing that a lot. 40 00:01:52,000 --> 00:01:54,000 Speaker 3: Now, what are some of the little things when you're 41 00:01:54,000 --> 00:01:57,040 Speaker 3: in Antarctica that would I could think of a million things, 42 00:01:57,080 --> 00:02:00,240 Speaker 3: but what was what's one example that's just spread to 43 00:02:00,280 --> 00:02:01,640 Speaker 3: your mind, the. 44 00:02:01,640 --> 00:02:03,960 Speaker 4: Biggest one, the one that gets a gooley for us 45 00:02:04,640 --> 00:02:07,200 Speaker 4: with the baker was we had a fight about where 46 00:02:07,200 --> 00:02:10,359 Speaker 4: the bacon should be cooked, soft or crispy, and one 47 00:02:10,360 --> 00:02:12,440 Speaker 4: of the teams wanted me to call a meeting and 48 00:02:12,480 --> 00:02:15,480 Speaker 4: decide how the bacon should be cooked. And when I 49 00:02:15,560 --> 00:02:17,600 Speaker 4: got to the bottom of it, I found out that 50 00:02:17,760 --> 00:02:20,440 Speaker 4: the relationship between these two teams had broken down and 51 00:02:20,480 --> 00:02:23,200 Speaker 4: they thought the other team was cooking the bacon the 52 00:02:23,200 --> 00:02:26,000 Speaker 4: opposite way to irritate them. And I realized, Wow, this 53 00:02:26,080 --> 00:02:28,600 Speaker 4: has actually nothing to do with bacon. It's about respect. 54 00:02:29,040 --> 00:02:31,480 Speaker 4: And I started to identify all these little things that 55 00:02:31,600 --> 00:02:34,240 Speaker 4: drive people crazy. And the reason is that it's a 56 00:02:34,280 --> 00:02:36,880 Speaker 4: symptom of a deeper issue. And the deeper issue is 57 00:02:36,919 --> 00:02:38,840 Speaker 4: the lack of respect, and that we've done research on 58 00:02:38,880 --> 00:02:40,960 Speaker 4: it for the book. And the classic one in Australia 59 00:02:41,080 --> 00:02:44,200 Speaker 4: is dirty coffee mugs and dirty staff rooms and tea 60 00:02:44,280 --> 00:02:46,360 Speaker 4: rooms at work and people leaving stuff lying around and 61 00:02:46,440 --> 00:02:47,320 Speaker 4: yet the dishwasher. 62 00:02:47,639 --> 00:02:49,080 Speaker 5: It's a classic baker wak. 63 00:02:49,800 --> 00:02:51,960 Speaker 3: Well, will you, just out of curiosity, how do you 64 00:02:52,040 --> 00:02:52,919 Speaker 3: like your bacon, Rachel? 65 00:02:52,960 --> 00:02:55,240 Speaker 2: Do you like it soft or oh, chrispy? 66 00:02:55,360 --> 00:02:55,799 Speaker 1: All the way? 67 00:02:55,880 --> 00:02:57,799 Speaker 3: Mate, got to be chrispy, so that would true that 68 00:02:57,800 --> 00:03:00,600 Speaker 3: would be tricky as team leader if one sides going 69 00:03:00,639 --> 00:03:02,440 Speaker 3: for the one that you want, you have to sort 70 00:03:02,440 --> 00:03:03,239 Speaker 3: of be impartial. 71 00:03:04,400 --> 00:03:06,040 Speaker 5: Oh you do. And we're a chef. 72 00:03:06,080 --> 00:03:07,960 Speaker 4: The chef usually cooks, so the chef has the one 73 00:03:08,000 --> 00:03:09,920 Speaker 4: morning offul week, so there's only one morning a week 74 00:03:10,440 --> 00:03:12,640 Speaker 4: that we all have to cook. But you don't argue 75 00:03:12,639 --> 00:03:14,960 Speaker 4: with a chef, like, whatever chef serves you, that's what 76 00:03:15,040 --> 00:03:15,480 Speaker 4: you eat. 77 00:03:15,320 --> 00:03:16,520 Speaker 5: And everybody knows that. 78 00:03:17,480 --> 00:03:19,240 Speaker 4: So it's only the one morning a week where the 79 00:03:19,280 --> 00:03:22,399 Speaker 4: trade is and myself had to chip in and cook breakfast. 80 00:03:22,400 --> 00:03:25,280 Speaker 4: But I've noticed it now too, like sharing offices at home. 81 00:03:25,320 --> 00:03:27,880 Speaker 4: I had the same deal with my husband. He talks 82 00:03:27,880 --> 00:03:29,639 Speaker 4: on the phone a lot and he's noisy, and I'm 83 00:03:29,639 --> 00:03:31,200 Speaker 4: a writer, so I'm trying to be quiet. So we 84 00:03:31,240 --> 00:03:34,079 Speaker 4: had to have a conversation really early on to say 85 00:03:34,080 --> 00:03:36,080 Speaker 4: how we're going to use this one office between the 86 00:03:36,080 --> 00:03:38,800 Speaker 4: two of us, because otherwise we're going to fight and 87 00:03:38,840 --> 00:03:40,000 Speaker 4: it's just not going to happen. 88 00:03:40,040 --> 00:03:41,560 Speaker 5: So that was the Baker War. We had to get 89 00:03:41,560 --> 00:03:42,440 Speaker 5: in front of this, you. 90 00:03:42,400 --> 00:03:44,160 Speaker 4: Know, like a month ago, work out what we're going 91 00:03:44,200 --> 00:03:46,200 Speaker 4: to do about the Baker War, which was respecting the 92 00:03:46,600 --> 00:03:49,320 Speaker 4: space we have to share and nothing. Now we're all 93 00:03:49,320 --> 00:03:51,640 Speaker 4: in lockdown, we're sharing a lot of space, and when 94 00:03:51,680 --> 00:03:54,440 Speaker 4: you're sharing space, those little things we're just driving us. 95 00:03:54,520 --> 00:03:57,000 Speaker 4: And that's possibly why that it's a symptom of the 96 00:03:57,040 --> 00:03:59,480 Speaker 4: deeper issue around a lack of respect. 97 00:04:00,080 --> 00:04:01,760 Speaker 1: You said that we're sort of in the three quarter 98 00:04:01,880 --> 00:04:05,760 Speaker 1: zone and how everyone's getting cranky. What tips do you 99 00:04:05,920 --> 00:04:07,240 Speaker 1: have for how we can. 100 00:04:07,120 --> 00:04:07,800 Speaker 2: Get through it. 101 00:04:08,960 --> 00:04:11,440 Speaker 4: I named it with my team, I explained it, and 102 00:04:11,480 --> 00:04:14,800 Speaker 4: so look, it's a known thing. The experts know about this. 103 00:04:15,280 --> 00:04:17,440 Speaker 4: And the other thing we had to talk about too 104 00:04:17,560 --> 00:04:19,400 Speaker 4: was coming out the other side and the impact is 105 00:04:19,440 --> 00:04:22,120 Speaker 4: coming out of isolation, which was massive, but for three 106 00:04:22,240 --> 00:04:24,479 Speaker 4: quarter time, just naming it, just saying, look, we understand 107 00:04:24,560 --> 00:04:25,839 Speaker 4: we're all feeling it. 108 00:04:25,600 --> 00:04:27,599 Speaker 5: It's a known thing. You're not going mad. 109 00:04:27,680 --> 00:04:31,640 Speaker 4: It's actually a studied thing and will pass. And we 110 00:04:31,680 --> 00:04:33,560 Speaker 4: need to start thinking in the next week or two 111 00:04:33,640 --> 00:04:36,279 Speaker 4: about coming out of isolation and all these things that 112 00:04:36,320 --> 00:04:39,560 Speaker 4: will have a huge impact, like noise. When I come 113 00:04:39,600 --> 00:04:41,880 Speaker 4: back to Australia, the noise of being in a city 114 00:04:42,400 --> 00:04:45,200 Speaker 4: was just overwhelming. The choice, having choice for the first time, 115 00:04:45,320 --> 00:04:47,360 Speaker 4: you know what I wanted to eat and what to wear, 116 00:04:47,360 --> 00:04:50,520 Speaker 4: and where else going to go and even physical contacts. 117 00:04:50,560 --> 00:04:53,160 Speaker 4: So for people living alone may not have even chat 118 00:04:53,160 --> 00:04:56,240 Speaker 4: a handshake, you know, shaped in someone's hands for six weeks. 119 00:04:56,279 --> 00:04:57,640 Speaker 4: Then suddenly they'll be out in the world and the 120 00:04:57,640 --> 00:05:00,400 Speaker 4: people who need that physical touch will be come them 121 00:05:00,400 --> 00:05:02,479 Speaker 4: and hugging them. And it's just it's a big thing. 122 00:05:02,480 --> 00:05:05,200 Speaker 4: And I think just thinking about the differences again that 123 00:05:05,240 --> 00:05:08,360 Speaker 4: respect Trump somethingy, that difference will all approach it differently, 124 00:05:08,400 --> 00:05:10,359 Speaker 4: and some people it will be quite overwhelming. 125 00:05:10,400 --> 00:05:13,680 Speaker 3: I imagine these are handy tools. I respect Trump's harmonies 126 00:05:13,680 --> 00:05:15,760 Speaker 3: at all good bookstores today and if anything, You've got 127 00:05:15,800 --> 00:05:17,560 Speaker 3: another book titled The Bacon War was. 128 00:05:20,200 --> 00:05:23,359 Speaker 4: Oh, there's so many of them. And there's the classic ones, 129 00:05:23,440 --> 00:05:25,960 Speaker 4: like people who are always late for meetings, you know, 130 00:05:26,040 --> 00:05:28,760 Speaker 4: and we say, oh, you know, that's just Jonesy, that's 131 00:05:28,800 --> 00:05:30,280 Speaker 4: just a man, and it's like, well, no, it's not. 132 00:05:30,440 --> 00:05:33,359 Speaker 4: And the other classic one, which we we had in 133 00:05:33,400 --> 00:05:35,840 Speaker 4: Antarctica was we had a rule called no triangles. And 134 00:05:35,880 --> 00:05:38,200 Speaker 4: no triangles is just I don't speak to a mandra 135 00:05:38,200 --> 00:05:40,120 Speaker 4: about Jones. If I have something to say, I go 136 00:05:40,240 --> 00:05:42,480 Speaker 4: directly to him. I don't take it to a third party. 137 00:05:42,560 --> 00:05:45,680 Speaker 4: And just that one simple thing kept us staying and 138 00:05:45,720 --> 00:05:48,560 Speaker 4: stopped a lot of that irritating because when you're under pressure, 139 00:05:48,760 --> 00:05:50,440 Speaker 4: we all are now, when you're under pressure, and it's 140 00:05:50,520 --> 00:05:53,360 Speaker 4: just the last thing you need is someone talking and 141 00:05:53,360 --> 00:05:55,800 Speaker 4: winging about you behind your back. So we had this 142 00:05:55,920 --> 00:05:58,320 Speaker 4: rule of no triangles and it just kept it staying. 143 00:05:58,800 --> 00:06:01,200 Speaker 3: There you go, and what is a to said about me, Rachel? 144 00:06:01,720 --> 00:06:02,800 Speaker 3: We just stay everyone. 145 00:06:02,560 --> 00:06:04,360 Speaker 2: About it and no triangles made it hard to set 146 00:06:04,440 --> 00:06:05,520 Speaker 2: up the billiard table. 147 00:06:05,279 --> 00:06:07,440 Speaker 3: But exactly, Rachel. 148 00:06:07,440 --> 00:06:09,720 Speaker 2: It's great, fat Rachel. Thank you, and. 149 00:06:09,720 --> 00:06:11,599 Speaker 3: Check out the book Respect trans Harmony in all the 150 00:06:11,640 --> 00:06:13,280 Speaker 3: bookstores today. Thank you, Rachel. 151 00:06:13,760 --> 00:06:16,520 Speaker 4: Thanks for having me join the and Amanda in Good 152 00:06:16,520 --> 00:06:18,400 Speaker 4: Morning One at one point seven. Tell you