1 00:00:04,240 --> 00:00:06,880 Speaker 1: Welcome to How I Work, a show about the tactics 2 00:00:07,040 --> 00:00:09,280 Speaker 1: used by leading innovators to get so much out of 3 00:00:09,320 --> 00:00:12,480 Speaker 1: their day. I'm your host, doctor Amantha Inmbak. I'm an 4 00:00:12,560 --> 00:00:16,360 Speaker 1: organizational psychologist, the CEO of Inventium, and I'm obsessed with 5 00:00:16,440 --> 00:00:21,400 Speaker 1: finding ways to optimize my work day now. Unfortunately, every 6 00:00:21,440 --> 00:00:24,520 Speaker 1: minute of every day, there are several or in fact 7 00:00:24,760 --> 00:00:29,720 Speaker 1: many managers that are inadvertently killing their team's productivity. They're 8 00:00:29,720 --> 00:00:32,360 Speaker 1: doing this through expecting their team to be at their 9 00:00:32,360 --> 00:00:35,280 Speaker 1: beck and call, responding to instant messages or emails within 10 00:00:35,320 --> 00:00:38,680 Speaker 1: a few minutes. They do this by constantly interrupting their 11 00:00:38,720 --> 00:00:42,159 Speaker 1: team because it's okay for managers to interrupt people, isn't it, 12 00:00:42,760 --> 00:00:45,360 Speaker 1: And they spread out many, many meetings across the course 13 00:00:45,400 --> 00:00:48,040 Speaker 1: of the week, many of which are not helping anyone 14 00:00:48,080 --> 00:00:52,960 Speaker 1: make progress on their most important projects. Indeed, Adobe's consumer 15 00:00:53,000 --> 00:00:56,960 Speaker 1: email survey, conducted across one thousand white collar workers showed 16 00:00:57,000 --> 00:00:59,880 Speaker 1: that we spend two point five hours in our inbox 17 00:01:00,000 --> 00:01:03,480 Speaker 1: every day. And when it comes to meetings, research published 18 00:01:03,520 --> 00:01:06,880 Speaker 1: in the MIT Sloan Management Review revealed that executives spend 19 00:01:06,880 --> 00:01:10,880 Speaker 1: twenty three hours per week in meetings and their subortinatees 20 00:01:10,920 --> 00:01:14,400 Speaker 1: are probably not that far behind. But often when we 21 00:01:14,480 --> 00:01:18,080 Speaker 1: talk about improving productivity, common sense suggests that to achieve 22 00:01:18,160 --> 00:01:22,240 Speaker 1: big gains we need to make big changes. Yet what 23 00:01:22,319 --> 00:01:25,520 Speaker 1: we know from fields such as cognitive psychology and behavioral 24 00:01:25,520 --> 00:01:29,360 Speaker 1: economics is that small changes can actually lead to big 25 00:01:29,440 --> 00:01:34,319 Speaker 1: leaps forward in performance. I call this micro productivity, tiny 26 00:01:34,400 --> 00:01:37,040 Speaker 1: changes that can lead to huge improvements in the way 27 00:01:37,040 --> 00:01:39,880 Speaker 1: that we work. Now, if you manage a team, I 28 00:01:40,040 --> 00:01:43,399 Speaker 1: wanted to share three simple micro productivity tactics that you 29 00:01:43,440 --> 00:01:46,200 Speaker 1: can try that will have a dramatic impact on your 30 00:01:46,240 --> 00:01:50,600 Speaker 1: team's performance. First up is asking your team to work 31 00:01:50,640 --> 00:01:54,200 Speaker 1: to their chronotype. So, as a manager, do you know 32 00:01:54,320 --> 00:01:58,480 Speaker 1: which of your team are morning versus evening people, which 33 00:01:58,520 --> 00:02:01,080 Speaker 1: ones are firing on all zilla in the morning, and 34 00:02:01,120 --> 00:02:04,040 Speaker 1: which ones come to life at night. If you don't 35 00:02:04,040 --> 00:02:06,760 Speaker 1: know this information, then you need to get to know 36 00:02:06,840 --> 00:02:10,840 Speaker 1: it because it has huge implications for performance. So around 37 00:02:10,880 --> 00:02:14,120 Speaker 1: fourteen percent of the population a larks. These are the 38 00:02:14,160 --> 00:02:16,600 Speaker 1: type of people who were bright eyed and bushy tailed 39 00:02:16,639 --> 00:02:20,480 Speaker 1: at six am, and another twenty one percent of owls 40 00:02:20,520 --> 00:02:23,120 Speaker 1: who peek in the evening and the rest of us, 41 00:02:23,120 --> 00:02:25,560 Speaker 1: so what I call middlebirds and for somewhere in between, 42 00:02:26,280 --> 00:02:29,000 Speaker 1: and you can actually determine where people lie by asking 43 00:02:29,080 --> 00:02:32,160 Speaker 1: them to complete a very simple survey which I'll link 44 00:02:32,240 --> 00:02:35,200 Speaker 1: to in the show notes. Now, once you know where 45 00:02:35,480 --> 00:02:38,040 Speaker 1: individuals sit on this scale, you can encourage them to 46 00:02:38,040 --> 00:02:41,640 Speaker 1: structure their date based on their pronotype. So let lars 47 00:02:41,880 --> 00:02:44,519 Speaker 1: start work as early as they like. But this means 48 00:02:44,560 --> 00:02:47,720 Speaker 1: letting them leave early too, and encourage your owls to 49 00:02:47,720 --> 00:02:51,160 Speaker 1: do the opposite. So larks and middlebirds are best suited 50 00:02:51,200 --> 00:02:54,120 Speaker 1: to doing focused and analytical work in the mornings and 51 00:02:54,160 --> 00:02:58,480 Speaker 1: then less cognitively intense work in the afternoons. For owls, 52 00:02:58,600 --> 00:03:01,720 Speaker 1: their days should be structured in the opposite manner. So 53 00:03:01,800 --> 00:03:04,000 Speaker 1: on my team and invent him. I have a couple 54 00:03:04,040 --> 00:03:08,160 Speaker 1: of laks who regularly start work between four and five am, 55 00:03:08,200 --> 00:03:10,880 Speaker 1: when their brains are firing, and then they finish a 56 00:03:10,880 --> 00:03:14,000 Speaker 1: bit after lunchtime. So by encouraging your team to work 57 00:03:14,040 --> 00:03:18,000 Speaker 1: to their individual chronotypes, you'll boost performance significantly by aligning 58 00:03:18,000 --> 00:03:22,919 Speaker 1: people's natural, inbuilt clocks with work tasks. The second thing 59 00:03:23,000 --> 00:03:25,040 Speaker 1: that you can do as a manager is you can 60 00:03:25,120 --> 00:03:29,280 Speaker 1: allocate one distraction free hour a day to your team. 61 00:03:29,960 --> 00:03:32,400 Speaker 1: So here's what I mean by this, The average team 62 00:03:32,480 --> 00:03:35,560 Speaker 1: starts the day in reactive mode, emails and slack a 63 00:03:35,680 --> 00:03:37,760 Speaker 1: checked at the start of the day, which puts everyone 64 00:03:37,800 --> 00:03:40,440 Speaker 1: on the back foot, basically playing whack a mole with 65 00:03:40,480 --> 00:03:43,800 Speaker 1: their inbox to try to achieve the elusive inbox zero 66 00:03:43,960 --> 00:03:46,800 Speaker 1: and attempting to respond to everyone's requests for their time. 67 00:03:47,280 --> 00:03:48,880 Speaker 1: And come the end of the day, we wonder why 68 00:03:48,920 --> 00:03:51,600 Speaker 1: it's so common to think to ourselves, what did I 69 00:03:51,600 --> 00:03:55,040 Speaker 1: actually achieve today? If this sounds like your team, you 70 00:03:55,080 --> 00:03:57,920 Speaker 1: need to help them protect at least one hour of 71 00:03:57,960 --> 00:04:00,480 Speaker 1: their day where they can work proactively on their most 72 00:04:00,480 --> 00:04:04,520 Speaker 1: important projects without interruption. Ideally, it's the first hour of 73 00:04:04,560 --> 00:04:08,240 Speaker 1: the day before incoming messages start competing for their attention, 74 00:04:09,000 --> 00:04:11,400 Speaker 1: So to kick things off, send out a calendar invite 75 00:04:11,440 --> 00:04:15,240 Speaker 1: to your team titled distraction Free Hour. Block this out 76 00:04:15,280 --> 00:04:17,640 Speaker 1: in everyone's diary for the first hour of their work 77 00:04:17,760 --> 00:04:19,919 Speaker 1: day and just note that for hours their hour of 78 00:04:19,960 --> 00:04:21,800 Speaker 1: power should actually be at the end of the day. 79 00:04:22,680 --> 00:04:25,800 Speaker 1: By giving people permission to stay out of their inboxes 80 00:04:26,160 --> 00:04:29,159 Speaker 1: and protecting this time from meetings will allow your team 81 00:04:29,279 --> 00:04:32,400 Speaker 1: to get a big chunk of deep and focused work done. 82 00:04:32,480 --> 00:04:34,640 Speaker 1: You'll see that people will use this time to make 83 00:04:34,680 --> 00:04:38,640 Speaker 1: big steps forward on their projects, and as an added bonus, 84 00:04:38,839 --> 00:04:41,360 Speaker 1: this creates a much more energizing start to the day 85 00:04:41,440 --> 00:04:44,960 Speaker 1: compared to getting buried in emails. And after your team 86 00:04:45,000 --> 00:04:47,480 Speaker 1: has mastered its hour of power, you might start to 87 00:04:47,480 --> 00:04:50,560 Speaker 1: build up to nineteen minutes or even two hours. Basically, 88 00:04:50,600 --> 00:04:53,880 Speaker 1: the most time you set aside for focused and uninterrupted work, 89 00:04:54,120 --> 00:04:58,400 Speaker 1: the greater the productivity gains you'll see now. The third 90 00:04:58,440 --> 00:05:01,920 Speaker 1: and final strategy I wanted to talk is batching meetings. 91 00:05:02,400 --> 00:05:05,320 Speaker 1: So as as a manager, you're probably responsible for setting 92 00:05:05,360 --> 00:05:08,520 Speaker 1: many of the meetings that your team attends. Many managers 93 00:05:08,520 --> 00:05:11,360 Speaker 1: don't give much thought to the timing of meetings and 94 00:05:11,440 --> 00:05:14,320 Speaker 1: did often all that matters is that all attendees are 95 00:05:14,360 --> 00:05:18,000 Speaker 1: free at the allocatedd time. But by not giving thought 96 00:05:18,160 --> 00:05:21,640 Speaker 1: to the timing of meetings, you are unwittingly killing productivity. 97 00:05:22,240 --> 00:05:25,800 Speaker 1: So researchers from Ohio State University conducted a series of 98 00:05:25,839 --> 00:05:28,719 Speaker 1: experiments which showed that when people have a meeting coming 99 00:05:28,800 --> 00:05:31,640 Speaker 1: up within an hour or two, the time in between 100 00:05:31,920 --> 00:05:35,240 Speaker 1: is actually used much less productively. One if their studies 101 00:05:35,279 --> 00:05:37,480 Speaker 1: found that when people had a meeting coming up, they 102 00:05:37,520 --> 00:05:40,440 Speaker 1: got twenty two percent less work done in the time 103 00:05:40,480 --> 00:05:43,159 Speaker 1: before the meeting started compared to if they didn't have 104 00:05:43,240 --> 00:05:47,440 Speaker 1: a meeting approaching. So to boost your productivity and you 105 00:05:47,520 --> 00:05:50,720 Speaker 1: need to batch your team's meetings, you might decide to 106 00:05:50,760 --> 00:05:54,880 Speaker 1: allocate two or three afternoons per week there's specifically four meetings, 107 00:05:55,360 --> 00:05:58,120 Speaker 1: or you might want to keep meetings to only occurring 108 00:05:58,240 --> 00:06:01,880 Speaker 1: during certain hours of the day between two and four pm. 109 00:06:02,440 --> 00:06:05,240 Speaker 1: So by batching meetings, you'll eliminate the dead time that 110 00:06:05,320 --> 00:06:10,159 Speaker 1: happens when meetings are scattered randomly throughout the day. Now, 111 00:06:10,279 --> 00:06:12,560 Speaker 1: all three of these changes should be pretty quick and 112 00:06:12,640 --> 00:06:15,840 Speaker 1: easy to implement, but the changes that will spring from 113 00:06:15,839 --> 00:06:19,960 Speaker 1: any of them will be enormous. Now, that is it 114 00:06:20,120 --> 00:06:23,600 Speaker 1: for today's episode. If you liked it, or perhaps if 115 00:06:23,600 --> 00:06:26,200 Speaker 1: you've got a manager that you think could maybe benefit 116 00:06:26,279 --> 00:06:28,760 Speaker 1: from some of these tips, you might want to share 117 00:06:28,800 --> 00:06:30,840 Speaker 1: the episode with them or maybe share it on your 118 00:06:30,880 --> 00:06:33,840 Speaker 1: social media channels. That would be awesome because the more 119 00:06:33,880 --> 00:06:36,599 Speaker 1: people that know this stuff the better. So that is 120 00:06:36,640 --> 00:06:39,919 Speaker 1: it for today's show, and I will see you next time.