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Speaker 1: From Hospitality NT. The CEO Alex Bruce, Good morning, Alex.

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Speaker 2: Good a, Kady Alex.

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Speaker 1: Let's talk about the QR codes and the contact tracing

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Speaker 1: which is set to come into play. How are the

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Speaker 1: hospitality businesses out there feeling at the moment confident and

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Speaker 1: ready for it.

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Speaker 2: To roll out?

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Speaker 3: Yeah, I'd say that's a fair assessment. You know, there

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Speaker 3: might there might be a couple of teething problems as

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Speaker 3: this rolls out, and we just asked that our customers

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Speaker 3: and the public there with us. But very happy that

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Speaker 3: the government has gone down the path of doing a

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Speaker 3: one stop chop kind of system for us. We think

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Speaker 3: that'll make it easier for customers. You know, you might

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Speaker 3: you might have a coffee with someone in the morning,

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Speaker 3: you might end up somewhere for lunch and then going

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Speaker 3: out with your family that night. So you're going to

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Speaker 3: be giving the same detail over and over again. So

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Speaker 3: if they're up that they're launching, can remember that detail,

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Speaker 3: which I understand it can. It just makes the system

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Speaker 3: so much easier.

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Speaker 1: Yeah, I was going to ask you, are you finding

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Speaker 1: that most businesses are going to go down that line

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Speaker 1: line with the with the app that the government has

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Speaker 1: provided absolutely.

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Speaker 3: We had our AGM as an industry yesterday, So clubs, pubs, restaurants,

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Speaker 3: wayside ins, cafes, restaurants, they were all there and I

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Speaker 3: think you'll see a large chunk of them get onto

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Speaker 3: this system. There are a couple of other systems that

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Speaker 3: are quite good, you know. The Discovery Boys have done

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Speaker 3: a phenomenal job and they've got a really good system

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Speaker 3: as well, which will be part of part of the

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Speaker 3: fabric up here now, Alex.

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Speaker 1: We know that once those borders opened I open, I

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Speaker 1: should say, particularly to Melbourne, people are going to be

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Speaker 1: some people will be feeling a little bit nervous. This

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Speaker 1: just does add that extra layer though, doesn't it. It

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Speaker 1: makes it a bit easier for people to actually know

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Speaker 1: where people or where someone has gone. If indeed we

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Speaker 1: end up with a situation where there's COVID in the community.

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Speaker 3: But that's it. And and and to each credit, the

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Speaker 3: Chief help Officer reached out before he made the public

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Speaker 3: announcement a few weeks earlier and gave us the head

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Speaker 3: up that he was thinking about going down this path

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Speaker 3: with his show directions. That gave us the opportunity we

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Speaker 3: engaged with our counterparts into state the feedback was, you know,

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Speaker 3: it's a bit clunky in Brisbane where there's six or

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Speaker 3: seven systems floating around and you're having to give you

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Speaker 3: same details over and over again. The new South Wales

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Speaker 3: one's apparently quite good, but the best on field was

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Speaker 3: the ACT system and we advocated that back into the government.

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Speaker 3: So very happy that they've adopted basically the Checking Canberra

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Speaker 3: system and it's Checking Territory up here. It's meant to

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Speaker 3: be the most easy for customers to.

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Speaker 1: Use, so it'll literally just be a situation for you know,

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Speaker 1: for Territorians where when you go into a different business,

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Speaker 1: you basically hit the camera parte on your phone. It

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Speaker 1: scans that QR code, brings up the app and you

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Speaker 1: type your details in as required.

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Speaker 3: That's it. And you know for those that don't have smartphones,

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Speaker 3: or you might be out and about and you might

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Speaker 3: just be carrying your wallet and not your phone, there

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Speaker 3: will always be the backup or a manual entry no

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Speaker 3: pattern ten.

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Speaker 1: Now I did ask the Health Minister yesterday. We saw

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Speaker 1: that situation in South Australia where somebody obviously lied about,

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Speaker 1: you know, exactly what they've been doing in a business.

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Speaker 1: It led to the whole state going into lockdown. I mean,

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Speaker 1: do you think that we need to make sure we're

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Speaker 1: pretty strict with these rules right from the get go,

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Speaker 1: so that if somebody does lie, they know that there's

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Speaker 1: going to be a consequence.

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Speaker 3: I'd say that, and we've been strong advocates of this

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Speaker 3: too government. It is the responsibility of the public, So

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Speaker 3: we do want to see a pretty good public awareness

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Speaker 3: campaign run out on this. You've got busy venues and

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Speaker 3: it's best endeavors from them. They'll be signage everywhere that

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Speaker 3: we check in on every entry point and backups on

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Speaker 3: the tables and the bars and everything else. And if

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Speaker 3: we do that and someone snacks into our venue and

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Speaker 3: stays longer than fifteen minutes, if you want to get

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Speaker 3: out the fine book, unfortunately you have to hit the punter,

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Speaker 3: not the venue, because they're just not operating as best

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Speaker 3: we can with all these rules.

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Speaker 2: Yeah, I think that's fair enough.

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Speaker 1: I actually think that it should be the personal responsibility

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Speaker 1: of each individual. You know, if you're out there and

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Speaker 1: you're not going to tell the truth, well, you know,

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Speaker 1: you can't expect the business to be suffering as a

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Speaker 1: result of that.

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Speaker 3: That's it. And on one of these things that we

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Speaker 3: do find frustrating with the year that has been in

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Speaker 3: is I bet you that pizza delivery guy that more

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Speaker 3: than a pizza delivery guy or buying his own pizza

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Speaker 3: for fifteen minutes, But it actually works there for shifts.

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Speaker 3: You know, for the last six months, Google knew that

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Speaker 3: Apple knew that. How come the government.

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Speaker 1: Didn't very good point and how bloody frustrating, you know,

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Speaker 1: to then end up in a situation where the whole

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Speaker 1: state was sort of in chaos because one person had lied.

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Speaker 3: That's it. That's just the cost. The cost for everyone,

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Speaker 3: community and businesses is just so high.

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Speaker 1: Yeah, hey, Alex, we know that the council, the Darwin

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Speaker 1: City Council have decided to do another couple of rounds

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Speaker 1: of the My Darwin vouchers.

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Speaker 2: Good news from your.

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Speaker 3: Perspective, absolutely, Christmas has come a little bit early and

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Speaker 3: people can get out and about and you know, you

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Speaker 3: can't go to Bali, you can't go to Thailand, and

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Speaker 3: I don't take away that. You know, people like varise options,

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Speaker 3: but they're out of action at the moment, So come

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Speaker 3: out and about and enjoy. This will help incentivize in

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Speaker 3: the Darwin area and we do want to acknowledge. You know,

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Speaker 3: they were the first out there with the voucher in

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Speaker 3: our space, incentivizing territories to spend. They've led, They've led

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Speaker 3: the way in many ways in that regard, and it

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Speaker 3: just helped provide some of that business and consumer confidence

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Speaker 3: in our darkest times.

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Speaker 1: Yeah, what's been the feedback from the hospitality industry in

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Speaker 1: terms of the way in which these vouchers have worked.

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Speaker 2: Have they made much of a difference.

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Speaker 3: Yeah, the data I've seen from the last round that

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Speaker 3: that my Darwin roll out, the multiply effect was eight

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Speaker 3: dollars for every one dollar that they were throwing in.

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Speaker 3: So that's that's quite a good incentive. It did encourage

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Speaker 3: people to get out about I think locals were wanting

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Speaker 3: to support local businesses through this economic trouble anyway, And

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Speaker 3: I don't want to take away from territorians in that regard.

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Speaker 3: I think the response that we have collectively or just

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Speaker 3: dug in. I know a lot of people that felt

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Speaker 3: like they were less financially hit have taken it upon

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Speaker 3: themselves to eat out a little bit more, or shop

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Speaker 3: in a local retailer a little bit more. So, you know,

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Speaker 3: all these things are just so important and we're just

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Speaker 3: incredibly appreciative of them.

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Speaker 2: Yeah, I agree, mate.

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Speaker 1: I'm at the point where I am getting sick of

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Speaker 1: cooking for myself.

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Speaker 2: I think I'd prefer to go meet whenever I can.

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Speaker 2: So if that's incentive, let's do it.

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Speaker 3: Well, that's it, and I'll make the point. You know.

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Speaker 3: The gym's unfortunately got shut down too, so come and

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Speaker 3: dive out lots for lot for lots and they can

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Speaker 3: pick up the extra business on the other side.

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Speaker 2: So that's exactly right.

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Speaker 1: Good plan. I reckon exercise so you can eat more.

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Speaker 1: Alex Bruce.

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Speaker 2: Always good to catch up with you. Thanks so much

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Speaker 2: for your time this morning, Kus Katie, thank you.

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Speaker 1: That is hospitality ng CEO there, Alex Bruce