1 00:00:00,080 --> 00:00:02,679 Speaker 1: Now, when we talk about airlines and we talk about 2 00:00:03,000 --> 00:00:07,000 Speaker 1: well seats, high load factors are critical for successful low 3 00:00:07,080 --> 00:00:11,840 Speaker 1: cost airline operations. But unfortunately Australia's Northern territory us here 4 00:00:11,840 --> 00:00:16,400 Speaker 1: in the end, we've consistently had the nation's lowest average 5 00:00:16,600 --> 00:00:20,919 Speaker 1: load factors. On average, one in three seats go empty, 6 00:00:21,440 --> 00:00:24,639 Speaker 1: or just over one million per year. Now joining me 7 00:00:24,680 --> 00:00:27,520 Speaker 1: in the studio to talk more about this is aviation 8 00:00:27,800 --> 00:00:30,080 Speaker 1: expert Bruce Dale. Good morning to. 9 00:00:30,120 --> 00:00:32,879 Speaker 2: You, Good morning Katie, and good morning listeners. It's great 10 00:00:32,920 --> 00:00:33,320 Speaker 2: to be back. 11 00:00:33,400 --> 00:00:35,640 Speaker 1: Yeah, lovely to have you in the studio. Now, Bruce, 12 00:00:35,680 --> 00:00:38,320 Speaker 1: tell me more about this data and where it was obtained. 13 00:00:38,560 --> 00:00:41,000 Speaker 2: Okay, certainly I'm a data nerds, so I hope I know. 14 00:00:41,360 --> 00:00:44,640 Speaker 2: Let's make this interesting. So there's two sources of data. 15 00:00:44,680 --> 00:00:46,839 Speaker 2: First of all, I was looking at the airport passenger 16 00:00:46,920 --> 00:00:50,199 Speaker 2: data which is published by the Australian governments. There's a 17 00:00:50,240 --> 00:00:53,640 Speaker 2: wealth of data which the government, federal government does provide. 18 00:00:54,280 --> 00:00:56,320 Speaker 2: And then I looked at the seats, which is obtained 19 00:00:56,360 --> 00:01:00,440 Speaker 2: from information sources which the aviation industry uses. That's based 20 00:01:00,440 --> 00:01:03,000 Speaker 2: on the scheduled flights and they know there's a flight 21 00:01:03,040 --> 00:01:05,560 Speaker 2: with one hundred seats. It community gets adds up over 22 00:01:05,560 --> 00:01:07,360 Speaker 2: the year and then you just look at the difference 23 00:01:07,400 --> 00:01:10,000 Speaker 2: this many passengers, this many seats, and this tells you 24 00:01:10,080 --> 00:01:11,679 Speaker 2: on average how full the flights are. 25 00:01:12,080 --> 00:01:15,160 Speaker 1: So, how are we tracking in the Northern Territory? 26 00:01:15,760 --> 00:01:20,920 Speaker 2: Okay? Compared to other jurisdictions states, Unfortunately Australia has a 27 00:01:21,000 --> 00:01:25,840 Speaker 2: territory problem. We are similar to the Capital Territory which 28 00:01:25,959 --> 00:01:28,679 Speaker 2: has again nearly one in three seats going empty. And 29 00:01:28,680 --> 00:01:31,600 Speaker 2: that's the only other jurisdiction which also had to decline 30 00:01:31,600 --> 00:01:35,040 Speaker 2: in seats over the past decade. Everywhere else the seats 31 00:01:35,040 --> 00:01:39,400 Speaker 2: were increasing in line with population except for Tasmania. That 32 00:01:39,560 --> 00:01:44,119 Speaker 2: was a wonderful standout performer because Tasmania really engaged how 33 00:01:44,160 --> 00:01:47,400 Speaker 2: it wanted visitors to come and see the state, and 34 00:01:47,400 --> 00:01:49,800 Speaker 2: that when gang buses that had forty four percent seat 35 00:01:49,840 --> 00:01:51,320 Speaker 2: growth over the same period. 36 00:01:51,480 --> 00:01:53,400 Speaker 1: And so is that do you reckon just because of 37 00:01:53,480 --> 00:01:55,240 Speaker 1: tourism that they've gone off? 38 00:01:55,320 --> 00:02:00,639 Speaker 2: Basically absolutely, the number of seats was blue so compared 39 00:02:00,640 --> 00:02:03,680 Speaker 2: to population was out of the water. They've made Tazzy 40 00:02:03,680 --> 00:02:06,840 Speaker 2: a fantastic place to come during the winter season. You know, 41 00:02:06,880 --> 00:02:10,160 Speaker 2: you've got dark mofo, all the food, you know Tasi 42 00:02:10,240 --> 00:02:12,919 Speaker 2: is suddenly it's not a cold place, it's the cool 43 00:02:12,960 --> 00:02:15,960 Speaker 2: place to visit, and that goes to show you what 44 00:02:16,320 --> 00:02:19,040 Speaker 2: it can be done if you have a real tourism focus, 45 00:02:19,120 --> 00:02:21,720 Speaker 2: transformation of a destination the way people talk about you. 46 00:02:21,840 --> 00:02:23,959 Speaker 1: Yeah, and I suppose we've tried to do it here 47 00:02:24,000 --> 00:02:26,639 Speaker 1: in different ways in terms of marketing ourselves during the 48 00:02:26,680 --> 00:02:29,280 Speaker 1: wet season and that kind of thing. But like you're right, 49 00:02:29,320 --> 00:02:33,000 Speaker 1: Tasmania it's absolutely taken off, Yes it has, so I 50 00:02:33,040 --> 00:02:34,840 Speaker 1: suppose we're going to have to maybe think about how 51 00:02:34,880 --> 00:02:38,240 Speaker 1: we do things differently. But tell us in terms of 52 00:02:38,280 --> 00:02:41,200 Speaker 1: those low load factors, what do they mean and what 53 00:02:41,320 --> 00:02:42,560 Speaker 1: kind of impact do they have. 54 00:02:43,080 --> 00:02:47,280 Speaker 2: Certainly, the way you need to think about the cost 55 00:02:47,320 --> 00:02:51,880 Speaker 2: of an airline ticket is how many empty or cheap 56 00:02:51,919 --> 00:02:55,200 Speaker 2: seats am I actually paying for. It's a different way 57 00:02:55,240 --> 00:02:57,280 Speaker 2: of flicking around. People think if I'm paying for my 58 00:02:57,320 --> 00:03:00,839 Speaker 2: seat as actually no, because it's it's like if you say, 59 00:03:00,960 --> 00:03:02,840 Speaker 2: have a taxi rider or an uber if you've got 60 00:03:02,840 --> 00:03:05,400 Speaker 2: one hundred dollars you know cost, and you're going to 61 00:03:05,400 --> 00:03:08,240 Speaker 2: share it with five friends. The more friends that peel 62 00:03:08,280 --> 00:03:10,040 Speaker 2: off because they get a better offer during the night, 63 00:03:10,240 --> 00:03:11,760 Speaker 2: the higher the cost it's going to be for you. 64 00:03:11,800 --> 00:03:13,200 Speaker 2: So if you end up with some Nigel No mates 65 00:03:13,240 --> 00:03:16,160 Speaker 2: footing the bill for a hundred dollars, it's exactly the 66 00:03:16,160 --> 00:03:16,840 Speaker 2: same principle. 67 00:03:16,880 --> 00:03:19,600 Speaker 1: They're right, So if the plane is full, it means 68 00:03:19,600 --> 00:03:21,880 Speaker 1: that those prices are going to be lower, and that's 69 00:03:21,919 --> 00:03:24,280 Speaker 1: what the airlines take into consideration. 70 00:03:23,919 --> 00:03:27,400 Speaker 2: Absolutely when they're like any business, if you know how 71 00:03:27,400 --> 00:03:29,079 Speaker 2: many customers you're going to get through, they're going to 72 00:03:29,080 --> 00:03:31,080 Speaker 2: set their prices for how many customers they know they 73 00:03:31,080 --> 00:03:34,960 Speaker 2: can attract. So by getting more customers through, that lowers 74 00:03:35,040 --> 00:03:38,040 Speaker 2: the breakeven fair, the break even point, and they do 75 00:03:38,080 --> 00:03:40,680 Speaker 2: pass those savings on because they want to actually stimulate 76 00:03:40,720 --> 00:03:44,320 Speaker 2: the markers that normally would mean more revenue for them 77 00:03:44,720 --> 00:03:45,640 Speaker 2: and more profitability. 78 00:03:45,800 --> 00:03:47,880 Speaker 1: I suppose some people might be listening thinking, well, I 79 00:03:47,920 --> 00:03:49,600 Speaker 1: got on a plane, you know, to Sydney and it 80 00:03:49,640 --> 00:03:52,640 Speaker 1: was absolutely chalkers. But the thing is there may not 81 00:03:52,720 --> 00:03:55,320 Speaker 1: be as many of those aircraft actually flying there at 82 00:03:55,320 --> 00:03:56,440 Speaker 1: this point. Is that correct? 83 00:03:56,600 --> 00:03:58,520 Speaker 2: Yes, So this is looking over the data over a 84 00:03:58,560 --> 00:04:02,640 Speaker 2: whole year. It's a bit like saying, okay, what is 85 00:04:02,680 --> 00:04:04,640 Speaker 2: how busy is tiger jen and drive? If you only 86 00:04:04,680 --> 00:04:06,960 Speaker 2: see it during the peak hours. You think it's absolutely 87 00:04:07,440 --> 00:04:10,160 Speaker 2: we crazy, we need to be spending more. But if 88 00:04:10,160 --> 00:04:12,320 Speaker 2: you drive you know, out of Darwin or the off 89 00:04:12,320 --> 00:04:14,680 Speaker 2: peak times eight, it's absolutely empty. And it's like any 90 00:04:14,720 --> 00:04:17,440 Speaker 2: business like that, it's seasonal, goes up and down. So 91 00:04:17,520 --> 00:04:20,080 Speaker 2: this is the collective data. Yes, of course there's going 92 00:04:20,120 --> 00:04:21,760 Speaker 2: to be some flights which go full, but then other 93 00:04:21,800 --> 00:04:23,680 Speaker 2: times of the year they're almost flying empty. 94 00:04:24,040 --> 00:04:26,040 Speaker 1: So just remind us, well, just sort of tell us 95 00:04:26,080 --> 00:04:29,120 Speaker 1: again in terms of those seats, So we're talking like 96 00:04:29,240 --> 00:04:31,279 Speaker 1: one in three is that correct? 97 00:04:31,440 --> 00:04:35,240 Speaker 2: Correct? So that's nearly one over one million. And the 98 00:04:35,360 --> 00:04:40,240 Speaker 2: other real impact on the territory is actually how long 99 00:04:40,320 --> 00:04:43,200 Speaker 2: our flights are. Yeh, we have the longest I would 100 00:04:43,200 --> 00:04:46,040 Speaker 2: say average flight length in Australia. It comes out about 101 00:04:46,040 --> 00:04:49,000 Speaker 2: twenty two hundred kilometers. So of course I'm looking at 102 00:04:49,040 --> 00:04:50,760 Speaker 2: Alice Springs. I know there's lots of people who listen 103 00:04:50,760 --> 00:04:53,599 Speaker 2: on your heart app and everything like that, so you'll 104 00:04:53,720 --> 00:04:58,480 Speaker 2: get a down there yea, and Darwin. So that average 105 00:04:58,880 --> 00:05:02,839 Speaker 2: t two hundred lolometers. When you multiply that by one 106 00:05:02,880 --> 00:05:06,159 Speaker 2: million seats, it actually ends up as two point two 107 00:05:06,400 --> 00:05:09,960 Speaker 2: billion seat kilometers. Now that's a huge number. How do 108 00:05:10,120 --> 00:05:10,600 Speaker 2: you explained. 109 00:05:11,400 --> 00:05:13,120 Speaker 1: I was just thinking, how do I wrap my head 110 00:05:13,120 --> 00:05:13,520 Speaker 1: around that. 111 00:05:13,800 --> 00:05:17,760 Speaker 2: It's actually the same as every single northbound flight from 112 00:05:18,000 --> 00:05:22,440 Speaker 2: Sydney to Brisbane going empty for a full year. Wow, 113 00:05:22,480 --> 00:05:23,919 Speaker 2: that is the scale of flying. 114 00:05:24,440 --> 00:05:27,120 Speaker 1: So what impact then does that have on us in 115 00:05:27,279 --> 00:05:31,320 Speaker 1: terms of our airlines and particularly you know the new 116 00:05:31,360 --> 00:05:33,400 Speaker 1: one that's into the market, bondser for example. 117 00:05:34,880 --> 00:05:37,359 Speaker 2: They look very carefully at Dale. We actually have a 118 00:05:37,680 --> 00:05:40,320 Speaker 2: northern territory. We have a disproportionate potential to have a 119 00:05:40,320 --> 00:05:43,520 Speaker 2: disproportionate impact on their bottom line because it's so big. 120 00:05:44,360 --> 00:05:47,080 Speaker 2: So when you have any low cost airline, they want 121 00:05:47,120 --> 00:05:50,000 Speaker 2: to fill their seats up to at least eighty eighty 122 00:05:50,040 --> 00:05:52,919 Speaker 2: five percent because they work on a volume based trend 123 00:05:53,000 --> 00:05:57,880 Speaker 2: business model. Absolutely during the peak periods they can do 124 00:05:57,920 --> 00:06:01,200 Speaker 2: that Christmas time, dry season, The question comes can that 125 00:06:01,240 --> 00:06:03,880 Speaker 2: actually happen in the wet season. The good news for 126 00:06:03,960 --> 00:06:07,120 Speaker 2: BONSA is the stats show that we've actually lost about 127 00:06:07,160 --> 00:06:10,440 Speaker 2: seven hundred thousand low cost seats, so there's an opportunity 128 00:06:10,480 --> 00:06:12,479 Speaker 2: in the market that's given them the confidence to fly. 129 00:06:12,600 --> 00:06:15,159 Speaker 2: Now try new things and try and open up new 130 00:06:15,400 --> 00:06:17,760 Speaker 2: new markets such as the Gold Coast or Sunny Coast 131 00:06:17,760 --> 00:06:21,000 Speaker 2: from Darwin and of course provide competition, low cost competition 132 00:06:21,040 --> 00:06:21,719 Speaker 2: down in Melbourne. 133 00:06:21,760 --> 00:06:23,839 Speaker 1: And then what does it mean for our existing airlines, 134 00:06:23,880 --> 00:06:26,640 Speaker 1: you know, the likes of jetst, the likes of Quantus 135 00:06:26,680 --> 00:06:28,680 Speaker 1: and North the ones that we've already got operating. 136 00:06:28,839 --> 00:06:31,720 Speaker 2: Yeah, they they do anything. It's like any business. They 137 00:06:31,760 --> 00:06:34,839 Speaker 2: will look at what they estimate the competitions doing and 138 00:06:34,880 --> 00:06:37,720 Speaker 2: respond according to what they value. I mean some might 139 00:06:37,760 --> 00:06:40,240 Speaker 2: want to compete, some might want to lower prices, others 140 00:06:40,360 --> 00:06:42,680 Speaker 2: they might even choose you know, good luck to them. 141 00:06:42,680 --> 00:06:45,760 Speaker 2: We've seen the market. Until we get international visitors coming back, 142 00:06:46,080 --> 00:06:47,120 Speaker 2: it's going to be challenging. 143 00:06:47,240 --> 00:06:47,480 Speaker 1: Yeah. 144 00:06:47,600 --> 00:06:49,039 Speaker 2: Yeah, that's what competition is about. 145 00:06:49,160 --> 00:06:50,920 Speaker 1: And so what's the answer do you think? You know, 146 00:06:51,080 --> 00:06:54,480 Speaker 1: in your space of aviation, what is the answer here 147 00:06:54,560 --> 00:06:56,840 Speaker 1: is it? You know, to be like Tazzy, we've got 148 00:06:56,839 --> 00:06:59,320 Speaker 1: to be marketing ourselves differently. We've got to get more 149 00:06:59,360 --> 00:07:01,360 Speaker 1: bums on and get them into the territory. 150 00:07:01,839 --> 00:07:05,680 Speaker 2: Absolutely, for me, that is what was always driven changes 151 00:07:05,720 --> 00:07:08,960 Speaker 2: in aviation markets. It's actually what happens in the destination. 152 00:07:09,440 --> 00:07:12,200 Speaker 2: Being absolutely positive about what there is to come and 153 00:07:12,200 --> 00:07:15,200 Speaker 2: see and do. I think particularly in Darwin in the 154 00:07:15,680 --> 00:07:18,560 Speaker 2: wet season, I always joke to people that ask me 155 00:07:18,640 --> 00:07:21,080 Speaker 2: what time is the best year to come, and I say, well, 156 00:07:21,080 --> 00:07:23,240 Speaker 2: you've got two options. I can say, you come in 157 00:07:23,240 --> 00:07:25,840 Speaker 2: the cool season when we have all that cool festivals 158 00:07:25,880 --> 00:07:28,840 Speaker 2: we have, you know, all the cooler weather, or you 159 00:07:28,880 --> 00:07:31,400 Speaker 2: come in the pool season, because what is better about 160 00:07:31,400 --> 00:07:33,440 Speaker 2: some of them diving into a lovely cool and it's 161 00:07:33,480 --> 00:07:36,040 Speaker 2: really focused on what we can deliver to our guests. 162 00:07:36,120 --> 00:07:36,880 Speaker 1: Yeah, that's true. 163 00:07:36,960 --> 00:07:40,200 Speaker 2: Yeah, we can't actually say let's go to Kakadoo. It 164 00:07:40,280 --> 00:07:42,280 Speaker 2: might close down. We all accept that that's what we 165 00:07:42,360 --> 00:07:44,400 Speaker 2: have to deal with. So let's focus on what we've 166 00:07:44,400 --> 00:07:46,840 Speaker 2: got to work with and make it fun and let's 167 00:07:46,960 --> 00:07:48,040 Speaker 2: talk about let's talk. 168 00:07:47,920 --> 00:07:51,040 Speaker 1: It up actually yeah, yeah, which I been really yeah, absolutely, 169 00:07:51,080 --> 00:07:53,040 Speaker 1: And if it's with your family and friends and that 170 00:07:53,120 --> 00:07:55,080 Speaker 1: kind of thing, you can be quite realistic about it 171 00:07:55,080 --> 00:07:56,680 Speaker 1: and so hey, you know it's going to be warm. 172 00:07:56,720 --> 00:07:59,080 Speaker 1: But these are the different things that we can do. Now, 173 00:07:59,120 --> 00:08:01,760 Speaker 1: what about into some of the fees and services and 174 00:08:01,800 --> 00:08:04,280 Speaker 1: things like that that the airlines have to pay. I mean, 175 00:08:04,360 --> 00:08:06,720 Speaker 1: is there ways in which there could be movement from that? 176 00:08:06,800 --> 00:08:10,360 Speaker 1: I know, the government and outsaer aviation. Oh, I can't 177 00:08:10,360 --> 00:08:12,720 Speaker 1: remember what we thought. That's it. That was the words 178 00:08:12,720 --> 00:08:15,080 Speaker 1: I'm looking for. They'd announced that a little while ago, 179 00:08:15,160 --> 00:08:17,560 Speaker 1: but you know, I guess they're potentially not going to 180 00:08:17,560 --> 00:08:19,720 Speaker 1: be able to do that forever. So what are the 181 00:08:19,760 --> 00:08:23,240 Speaker 1: different things that could potentially change to try to get 182 00:08:23,240 --> 00:08:25,400 Speaker 1: more bums on seats or to lower those prices. 183 00:08:26,160 --> 00:08:28,160 Speaker 2: I think they're working in the right area, which is 184 00:08:28,200 --> 00:08:31,280 Speaker 2: tourism marketing. They do some aer Differently campaign which won 185 00:08:31,320 --> 00:08:34,040 Speaker 2: an award for doing something successful, So huge shout out 186 00:08:34,040 --> 00:08:36,520 Speaker 2: to the team at Tourism NT for doing that. It's 187 00:08:36,559 --> 00:08:39,600 Speaker 2: actually creating the demand because if we think about it, 188 00:08:40,040 --> 00:08:43,040 Speaker 2: in the dry season, we can fill up our hotels, 189 00:08:43,080 --> 00:08:46,000 Speaker 2: we can fill up our airline seats at prices which 190 00:08:46,120 --> 00:08:48,760 Speaker 2: reflect that we're a bucketles destination of people willing to 191 00:08:48,760 --> 00:08:51,240 Speaker 2: pay them a premium for it. So what goes so 192 00:08:51,280 --> 00:08:53,240 Speaker 2: different in the wet season. We're still just the same 193 00:08:53,280 --> 00:08:56,240 Speaker 2: great place to visit. So what I mean, what would 194 00:08:56,240 --> 00:08:59,880 Speaker 2: life be without rain? Think of every romantic movie here 195 00:09:00,120 --> 00:09:02,600 Speaker 2: and Heroin they get together and meet under a rainstorm. 196 00:09:03,000 --> 00:09:05,280 Speaker 2: You know, the Indians celebrate the arrival of them monsoon. 197 00:09:05,520 --> 00:09:08,320 Speaker 2: They does so much to celebrate about the lids. So yeah, 198 00:09:08,400 --> 00:09:09,840 Speaker 2: it's yeah, it's not a for me. 199 00:09:10,200 --> 00:09:13,040 Speaker 1: Embrace the web, change our minds well, change the way 200 00:09:13,080 --> 00:09:15,240 Speaker 1: we think a little bit shat, get romantic and wet 201 00:09:15,400 --> 00:09:19,880 Speaker 1: you Bruce, I love it good to catch up with you. 202 00:09:19,920 --> 00:09:22,360 Speaker 1: As always. I really appreciate your time and appreciate your 203 00:09:22,400 --> 00:09:24,520 Speaker 1: insight when we talk about, you know, the ways in 204 00:09:24,520 --> 00:09:27,960 Speaker 1: which the airlines operate and the costs sometimes that we're 205 00:09:27,960 --> 00:09:29,080 Speaker 1: having to deal with as well. 206 00:09:29,360 --> 00:09:31,920 Speaker 2: Fantastic Thank you for your time, Katie, Thank you, Thanks 207 00:09:31,960 --> 00:09:32,320 Speaker 2: so much,