1 00:00:00,040 --> 00:00:02,200 Speaker 1: We know that we've been speaking quite a bit about 2 00:00:02,240 --> 00:00:04,400 Speaker 1: some of the issues that we've got around the Northern territory. 3 00:00:04,400 --> 00:00:07,320 Speaker 1: We do each and every day, and unfortunately, you know, 4 00:00:07,360 --> 00:00:10,680 Speaker 1: they're not just related to issues happening here in Darwin 5 00:00:10,840 --> 00:00:14,319 Speaker 1: or issues happening in Alice Springs. In fact, over recent 6 00:00:14,400 --> 00:00:16,920 Speaker 1: days we have certainly spoken a little bit more about 7 00:00:16,920 --> 00:00:19,840 Speaker 1: some of the concerns in Catherine. And joining me on 8 00:00:19,880 --> 00:00:24,400 Speaker 1: the line right now is the owner of Willow Blue boutique, 9 00:00:24,560 --> 00:00:25,320 Speaker 1: Beck Beaumont. 10 00:00:25,360 --> 00:00:26,639 Speaker 2: Good morning to you, Beck. 11 00:00:27,320 --> 00:00:29,520 Speaker 3: Good morning Katie, Good morning listener. Beck. 12 00:00:29,600 --> 00:00:31,440 Speaker 2: Thanks so much for your time this morning. 13 00:00:32,440 --> 00:00:36,120 Speaker 1: Now, I understand that unfortunately throughout the week you've been 14 00:00:36,120 --> 00:00:41,519 Speaker 1: subjected to a pretty terrible incident. I've seen some of 15 00:00:41,520 --> 00:00:47,519 Speaker 1: that footage and essentially you've had your wallet stolen and 16 00:00:47,680 --> 00:00:50,400 Speaker 1: somebody go on what I can only describe as a 17 00:00:50,440 --> 00:00:53,040 Speaker 1: spending spray pretty much. 18 00:00:53,120 --> 00:00:59,560 Speaker 3: Yeah, So I had my purse in underneath my cram 19 00:00:59,720 --> 00:01:03,320 Speaker 3: in the shop. Now, not something that I would normally do. 20 00:01:03,440 --> 00:01:05,600 Speaker 3: I normally have it hidden away, but I had another 21 00:01:05,680 --> 00:01:10,160 Speaker 3: daughter come into, one of my other daughters come in, 22 00:01:10,200 --> 00:01:15,680 Speaker 3: and so we went and had a snack over at 23 00:01:15,680 --> 00:01:19,080 Speaker 3: a shop. And when I got back there was customers everywhere, 24 00:01:19,120 --> 00:01:21,959 Speaker 3: so then I pretty much just you know, left it. 25 00:01:22,000 --> 00:01:25,280 Speaker 3: I didn't give it another thought. I had two ladies 26 00:01:25,400 --> 00:01:29,800 Speaker 3: come in. I was serving a young guy who was buying, 27 00:01:30,319 --> 00:01:34,119 Speaker 3: you know, a birthday present for his mum, and unbeknownst 28 00:01:34,160 --> 00:01:40,080 Speaker 3: to me, she had gone in underneath my pram, taken 29 00:01:40,120 --> 00:01:44,679 Speaker 3: my wallet, gone behind some of the clothing racks, taken 30 00:01:44,760 --> 00:01:50,360 Speaker 3: out fifteen hundred dollars in cash, and taken out my card, 31 00:01:50,920 --> 00:01:54,280 Speaker 3: but then had put my like my purse back underneath 32 00:01:54,320 --> 00:01:59,160 Speaker 3: the pram. She was so sneaky about it, and I 33 00:01:59,240 --> 00:02:01,960 Speaker 3: didn't know anything. You know, I didn't notice my perse 34 00:02:02,040 --> 00:02:05,000 Speaker 3: missing or anything, so I didn't you know, I didn't 35 00:02:05,000 --> 00:02:08,520 Speaker 3: pay any attention to it. And the worst thing was 36 00:02:09,200 --> 00:02:13,000 Speaker 3: after she had done it, we had had a really 37 00:02:13,040 --> 00:02:16,359 Speaker 3: good conversation, you know, she we were talking about babies 38 00:02:16,360 --> 00:02:18,800 Speaker 3: because she had a ten month old baby. She had 39 00:02:18,880 --> 00:02:21,320 Speaker 3: told me that, you know, her baby was born at 40 00:02:21,360 --> 00:02:24,720 Speaker 3: thirty weeks, so he was premature, but he was a 41 00:02:24,760 --> 00:02:27,320 Speaker 3: big boy. So I commended her on you know, she'd 42 00:02:27,360 --> 00:02:33,560 Speaker 3: done a really good job on obviously raising him. And yeah, 43 00:02:33,600 --> 00:02:36,840 Speaker 3: then I get to leave and I get a message 44 00:02:36,880 --> 00:02:39,360 Speaker 3: from Bendigo Bank to say we've put a block on 45 00:02:39,400 --> 00:02:43,639 Speaker 3: your card because of unusual activity. I've gone to get 46 00:02:43,680 --> 00:02:47,160 Speaker 3: my card and gone, oh gosh, it's not there. Then 47 00:02:47,200 --> 00:02:52,160 Speaker 3: I've noticed all the cash gone, seen my banking and 48 00:02:52,320 --> 00:02:55,960 Speaker 3: my card had been tapped three times at BP and 49 00:02:56,000 --> 00:03:01,880 Speaker 3: then three sorry, seventeen times at another retailer in town. 50 00:03:02,080 --> 00:03:07,079 Speaker 3: So I'm really annoyed at obviously myself believing the purse there. 51 00:03:08,120 --> 00:03:13,120 Speaker 3: I'm really annoyed at her for obviously being so dishonest. 52 00:03:13,680 --> 00:03:16,360 Speaker 3: But I'm really annoyed at that other shop owner for 53 00:03:16,720 --> 00:03:21,560 Speaker 3: allowing somebody to tap so many times. And I actually 54 00:03:21,639 --> 00:03:27,560 Speaker 3: confronted him, and his excuse or his response was, she 55 00:03:27,680 --> 00:03:31,600 Speaker 3: said it was her mum's card and she didn't know 56 00:03:31,639 --> 00:03:34,200 Speaker 3: the pin number. So straight away I've gone, well, hang 57 00:03:34,240 --> 00:03:36,560 Speaker 3: on mate, you've allowed somebody. 58 00:03:36,280 --> 00:03:46,760 Speaker 4: To fraudulant, fraudulent, ordulantly, yeah, fraudulently use someone's card knowing 59 00:03:46,920 --> 00:03:49,920 Speaker 4: that it wasn't theirs, and he just didn't care at all. 60 00:03:50,320 --> 00:03:53,920 Speaker 3: Like I know, retails toss across a mighty like if 61 00:03:53,920 --> 00:03:58,440 Speaker 3: it was a genuine purchase, someone's genuinely using their own card, 62 00:03:59,040 --> 00:04:02,240 Speaker 3: they would use that twelve hundred dollars transaction in one go. 63 00:04:02,520 --> 00:04:05,880 Speaker 3: But I allowed it to go through seventeen times. 64 00:04:05,880 --> 00:04:10,320 Speaker 1: I beg, how heartbreaking for you. I mean, look, look, 65 00:04:10,600 --> 00:04:12,880 Speaker 1: obviously you and I don't know each other, but I 66 00:04:12,960 --> 00:04:17,479 Speaker 1: you know, I understand that you've got five kids. You're 67 00:04:17,520 --> 00:04:21,479 Speaker 1: a mom that is five daughters. Well you deserve a 68 00:04:21,520 --> 00:04:27,360 Speaker 1: medal for that, mate, But you're genuinely trying to make 69 00:04:27,400 --> 00:04:29,280 Speaker 1: a go of it. You know, you're a mom that's 70 00:04:29,320 --> 00:04:32,760 Speaker 1: running a business, genuinely trying to make a go of it. 71 00:04:33,279 --> 00:04:36,360 Speaker 1: And to be in a situation where you're actually juggling 72 00:04:36,440 --> 00:04:40,640 Speaker 1: your kids while trying to work for somebody to flog 73 00:04:40,680 --> 00:04:43,599 Speaker 1: your purse from underneath the pram? 74 00:04:43,839 --> 00:04:45,360 Speaker 2: Was your baby in the pram? 75 00:04:46,560 --> 00:04:50,280 Speaker 3: Well no, she actually wasn't like she she was earlier. 76 00:04:50,320 --> 00:04:51,839 Speaker 3: And at first I was like, oh my god, she 77 00:04:51,920 --> 00:04:55,039 Speaker 3: did it with my child there. And my daughter wasn't 78 00:04:55,080 --> 00:04:57,960 Speaker 3: in the pram. I had just taken her out not 79 00:04:58,120 --> 00:05:02,159 Speaker 3: long ago, and she was playing on the floor. And 80 00:05:02,320 --> 00:05:06,200 Speaker 3: so that's what sparked the conversation because old mate has 81 00:05:06,240 --> 00:05:08,440 Speaker 3: seen my daughter rolling around on the floor and said, oh, 82 00:05:08,560 --> 00:05:10,680 Speaker 3: is that's your baby? And I said, yeah, yeah, that's mine. 83 00:05:10,880 --> 00:05:13,279 Speaker 3: Like it's not just some random child, she's my child. 84 00:05:13,279 --> 00:05:18,680 Speaker 3: It's all but yeah, Like the thing is, Katie, I'm 85 00:05:18,800 --> 00:05:24,400 Speaker 3: a small business and in three months so realistically not 86 00:05:24,440 --> 00:05:27,479 Speaker 3: even that. Like the end of February, I got my 87 00:05:27,520 --> 00:05:32,440 Speaker 3: window kicked in by a drunken guy. That was a 88 00:05:32,520 --> 00:05:36,920 Speaker 3: DV situation. So ultimately, you know, I sacrificed my window 89 00:05:37,120 --> 00:05:40,359 Speaker 3: for her getting belted. I can deal with that. I 90 00:05:40,400 --> 00:05:43,640 Speaker 3: can take the wrap on that. Three days later, my 91 00:05:43,680 --> 00:05:47,680 Speaker 3: shop got broken into by three youths ten, twelve and 92 00:05:47,960 --> 00:05:51,880 Speaker 3: fourteen or fifteen, the ten and the twelve year old. 93 00:05:52,040 --> 00:05:55,000 Speaker 3: The police actually caught them red handed with the stuff, 94 00:05:55,000 --> 00:05:58,200 Speaker 3: and all they could do was take them home to mum, 95 00:05:58,279 --> 00:06:05,120 Speaker 3: who was in a state anyway. And so between that 96 00:06:05,640 --> 00:06:07,960 Speaker 3: the amount of product that they stole, which was over 97 00:06:08,040 --> 00:06:12,520 Speaker 3: five thousand dollars, replacing my windows, they smashed my window, 98 00:06:12,560 --> 00:06:15,080 Speaker 3: I had to put in busy guard on the shop 99 00:06:15,120 --> 00:06:19,680 Speaker 3: closed all up. I'm out over eighteen thousand dollars in 100 00:06:20,560 --> 00:06:26,200 Speaker 3: just not even two months realisticly, Like it's just it's 101 00:06:26,240 --> 00:06:31,120 Speaker 3: heartbreaking to make the money as a small business anyway, 102 00:06:31,440 --> 00:06:36,000 Speaker 3: and then to have that happen within such a short 103 00:06:36,000 --> 00:06:39,200 Speaker 3: time frame. It's pretty disheartening. And like, I'm a pretty 104 00:06:39,640 --> 00:06:43,680 Speaker 3: trusting sort of a person. I let most people into 105 00:06:43,680 --> 00:06:45,920 Speaker 3: my shop. There's only been a few times where I've 106 00:06:45,920 --> 00:06:48,719 Speaker 3: locked the door because you know, we had some rogue 107 00:06:48,760 --> 00:06:52,120 Speaker 3: teenagers running around, so I locked the door. And there 108 00:06:52,200 --> 00:06:54,240 Speaker 3: was only a few instances where I said, look, guys, 109 00:06:54,279 --> 00:06:58,039 Speaker 3: I'm sorry, but you can't come in. But I anyone 110 00:06:58,040 --> 00:07:00,800 Speaker 3: else that comes in tries to come in if they say, 111 00:07:00,839 --> 00:07:05,880 Speaker 3: I'm just looking around, no worries. I don't discriminate against 112 00:07:05,960 --> 00:07:08,400 Speaker 3: anyone coming into my shop. 113 00:07:08,520 --> 00:07:11,080 Speaker 1: Beck, I can see that from the security vision that 114 00:07:11,120 --> 00:07:15,120 Speaker 1: I've seen. I can see that you are treating everybody 115 00:07:15,240 --> 00:07:20,960 Speaker 1: with the utmost respect, and you're being lovely to everybody 116 00:07:20,960 --> 00:07:24,080 Speaker 1: that is inside the shop. And then the fact that 117 00:07:24,120 --> 00:07:26,800 Speaker 1: somebody's come and stolen your wallet while you're working hard, 118 00:07:26,840 --> 00:07:32,680 Speaker 1: while you're juggling, you know, your responsibilities and trying to 119 00:07:32,840 --> 00:07:36,160 Speaker 1: run your store, I think really heartbreaking. But then to 120 00:07:36,240 --> 00:07:39,760 Speaker 1: hear that you're eighteen thousand dollars out of pocket over 121 00:07:39,800 --> 00:07:43,200 Speaker 1: the last few months, just to sort of paint a 122 00:07:43,200 --> 00:07:47,679 Speaker 1: picture for our listeners, how difficult is that for you 123 00:07:48,000 --> 00:07:52,320 Speaker 1: as a small business owner trying to you know, trying 124 00:07:52,360 --> 00:07:53,880 Speaker 1: to make ends. 125 00:07:53,920 --> 00:07:56,280 Speaker 2: Mate, Well, I mean the. 126 00:07:56,240 --> 00:07:59,880 Speaker 3: Cost of everything is going up, so you know, the 127 00:08:00,160 --> 00:08:03,080 Speaker 3: cost of living in general is going up. I feel 128 00:08:03,080 --> 00:08:06,880 Speaker 3: the pinch as a person living in the community. And 129 00:08:06,920 --> 00:08:09,840 Speaker 3: then the cost of all of my stock is also 130 00:08:09,920 --> 00:08:12,320 Speaker 3: going up, but I'm keeping it at the same price. 131 00:08:12,400 --> 00:08:16,400 Speaker 3: So I'm wearing a lot of the expenses that are 132 00:08:16,400 --> 00:08:19,200 Speaker 3: coming in because I'm trying to keep my products affordable 133 00:08:19,560 --> 00:08:24,280 Speaker 3: for everybody to be able to purchase. Like I donate 134 00:08:24,440 --> 00:08:27,200 Speaker 3: so much into the community, I don't think you will 135 00:08:27,200 --> 00:08:32,240 Speaker 3: find too many raffles or you know, fundraisers where Willow 136 00:08:32,240 --> 00:08:36,280 Speaker 3: Blue has not donated something that is an added cost. 137 00:08:36,960 --> 00:08:39,000 Speaker 3: There's others that are coming up. And I said to 138 00:08:39,280 --> 00:08:42,320 Speaker 3: my other staff member this morning, Look, I'm sorry, but 139 00:08:42,400 --> 00:08:44,920 Speaker 3: we can't do packs that are as big as what 140 00:08:44,960 --> 00:08:47,640 Speaker 3: we normally do because I just need to try to 141 00:08:47,640 --> 00:08:51,760 Speaker 3: recuperate this somewhere along the line. So it's hard to 142 00:08:53,120 --> 00:08:55,679 Speaker 3: you know, being making ends meet. Rents are going up, 143 00:08:55,800 --> 00:08:58,520 Speaker 3: insurances are going up. That's why I haven't put insurance 144 00:08:58,559 --> 00:09:02,679 Speaker 3: clans in because it's not worth that. It's not worth 145 00:09:03,080 --> 00:09:08,480 Speaker 3: doing it. I got I did get how much was it? 146 00:09:08,559 --> 00:09:12,920 Speaker 3: I know, sixteen hundred dollars or something for my windows 147 00:09:12,960 --> 00:09:15,600 Speaker 3: from victims of crime? But I can't now like I've 148 00:09:15,600 --> 00:09:20,199 Speaker 3: got one more that I can utilize within a twelve 149 00:09:20,280 --> 00:09:24,760 Speaker 3: month period, because I's told you can only claim three 150 00:09:26,200 --> 00:09:30,200 Speaker 3: three lots up to one thousand dollars on each incident, 151 00:09:30,720 --> 00:09:33,120 Speaker 3: three times in a twelve month period. 152 00:09:32,880 --> 00:09:36,360 Speaker 1: And unfortunately that's so longer normal for territories, you know, 153 00:09:36,480 --> 00:09:37,840 Speaker 1: like it's more than that. 154 00:09:39,040 --> 00:09:43,320 Speaker 3: Yeah, And I mean I've the damage that I've incurred 155 00:09:43,400 --> 00:09:47,720 Speaker 3: has been absolutely minimal to what so many other businesses 156 00:09:48,240 --> 00:09:50,880 Speaker 3: have incurred, you know, like I haven't been ram rated, 157 00:09:51,320 --> 00:09:54,640 Speaker 3: So I'm you know, I'm very lucky there. But the 158 00:09:54,679 --> 00:09:57,360 Speaker 3: people that are doing it, they could not care less. 159 00:09:57,400 --> 00:10:01,040 Speaker 3: They you know, it does not bother if a shop 160 00:10:01,080 --> 00:10:05,240 Speaker 3: shut doors, Yeah, does not bother them. It genuinely doesn't. 161 00:10:05,320 --> 00:10:07,760 Speaker 3: And aspects everybody else. 162 00:10:07,880 --> 00:10:11,040 Speaker 1: Is it making you question whether you do keep your 163 00:10:11,040 --> 00:10:11,800 Speaker 1: shop opened? 164 00:10:13,960 --> 00:10:17,880 Speaker 3: Yes, it is, but I definitely want to keep her 165 00:10:17,880 --> 00:10:21,000 Speaker 3: open because I want to provide that service to Catherine. 166 00:10:21,160 --> 00:10:24,400 Speaker 3: We don't have much in the sense of retail down there. 167 00:10:24,440 --> 00:10:27,120 Speaker 3: Like if I was to shut down, the only place 168 00:10:27,160 --> 00:10:30,439 Speaker 3: you can go and buy Bras and Undy is k Hub, 169 00:10:31,080 --> 00:10:34,040 Speaker 3: and that in itself is not a very big selection. 170 00:10:34,640 --> 00:10:37,040 Speaker 3: I'm not a big busted lady, but I still can't 171 00:10:37,080 --> 00:10:40,240 Speaker 3: go and shop there, and you know that's the thing. 172 00:10:40,280 --> 00:10:43,760 Speaker 3: I'm trying to provide a service to people so that 173 00:10:44,120 --> 00:10:45,520 Speaker 3: we can get things locally. 174 00:10:45,800 --> 00:10:47,840 Speaker 1: Yeah, and you should be able to you know, you 175 00:10:47,840 --> 00:10:50,520 Speaker 1: should be able to do that without having to worry 176 00:10:50,520 --> 00:10:53,800 Speaker 1: about being broken into or you know, having three incidents 177 00:10:53,800 --> 00:10:56,640 Speaker 1: since the end of February, it costing you eighteen thousand 178 00:10:56,679 --> 00:10:59,440 Speaker 1: dollars and you know, being in a situation where someone 179 00:10:59,559 --> 00:11:03,880 Speaker 1: stealing from your right under your nose, in my nose, I. 180 00:11:03,960 --> 00:11:08,200 Speaker 3: Was literally meters away. And because I was focused on 181 00:11:09,000 --> 00:11:11,640 Speaker 3: helping the young guy by a present free mum and 182 00:11:11,679 --> 00:11:15,320 Speaker 3: gift wrapping for her, like I was keeping a quick look, 183 00:11:15,360 --> 00:11:18,200 Speaker 3: I'd have a quick scan around. Oh yep, you're all okay. 184 00:11:18,360 --> 00:11:21,400 Speaker 3: You know I did not notice her duck down and 185 00:11:21,800 --> 00:11:24,360 Speaker 3: you know, crouch behind the pram and grab my purse out. 186 00:11:24,520 --> 00:11:29,520 Speaker 3: I didn't notice that. And you know, now it just 187 00:11:29,600 --> 00:11:32,520 Speaker 3: made me question so many things. And you know, do 188 00:11:32,600 --> 00:11:35,360 Speaker 3: I now be a little bit more subjective as to 189 00:11:35,400 --> 00:11:38,560 Speaker 3: who I actually allowed to come in my shop? And 190 00:11:38,920 --> 00:11:40,680 Speaker 3: that's not something that I want to do. 191 00:11:40,800 --> 00:11:43,880 Speaker 2: No, that's exactly right that I now have to do. 192 00:11:44,080 --> 00:11:46,440 Speaker 1: Well, you shouldn't have to bloody worry about that and 193 00:11:46,480 --> 00:11:48,480 Speaker 1: that's the whole point. You know, you should be able 194 00:11:48,480 --> 00:11:51,600 Speaker 1: to run your business and everybody accepts it. Now and again, 195 00:11:51,720 --> 00:11:56,000 Speaker 1: you might have something happen, but certainly not eighteen thousand 196 00:11:56,040 --> 00:11:58,160 Speaker 1: dollars worth of damage in a couple of months. I 197 00:11:58,160 --> 00:12:01,640 Speaker 1: mean that is just inside Becky in. 198 00:12:01,640 --> 00:12:05,160 Speaker 3: The loss of the value of the stock, lot, lots 199 00:12:05,160 --> 00:12:09,560 Speaker 3: of trading, all of you know, replacing everything. Ye, that's 200 00:12:09,600 --> 00:12:13,120 Speaker 3: where we're at. That in itself is pretty disappointing. Like 201 00:12:13,160 --> 00:12:15,839 Speaker 3: that's a big loss for a small business. 202 00:12:15,880 --> 00:12:16,840 Speaker 2: It truly is. 203 00:12:16,920 --> 00:12:21,719 Speaker 3: To recuperate that is I don't It's just something I've 204 00:12:21,720 --> 00:12:23,679 Speaker 3: got to wear because I'm not going to be able 205 00:12:23,720 --> 00:12:24,600 Speaker 3: to recuperate it. 206 00:12:26,000 --> 00:12:28,000 Speaker 2: Bec we are going to have to leave it there. 207 00:12:28,160 --> 00:12:30,640 Speaker 1: I really appreciate you having a chat with me this morning. 208 00:12:30,679 --> 00:12:33,600 Speaker 1: Thank you so much. And I'm really sorry to see 209 00:12:33,760 --> 00:12:36,000 Speaker 1: and to hear what has gone on. 210 00:12:37,240 --> 00:12:38,960 Speaker 3: Sorry, thank you for allowing me to share. 211 00:12:39,080 --> 00:12:41,600 Speaker 2: Thank you, Thanks very much. I have a great afternoon 212 00:12:41,640 --> 00:12:42,880 Speaker 2: you too. Thanks beck