1 00:00:00,200 --> 00:00:02,520 Speaker 1: In what looks like it's some good news, last week, 2 00:00:02,720 --> 00:00:06,240 Speaker 1: the Northern Territory has employed over two hundred new junior 3 00:00:06,280 --> 00:00:10,600 Speaker 1: doctors across NT health the hospitals, boosting the medical workforce 4 00:00:10,680 --> 00:00:13,760 Speaker 1: for the future. The cohort is made up of graduate 5 00:00:13,840 --> 00:00:18,079 Speaker 1: doctors and resident medical officers or ramos as they're known, 6 00:00:18,400 --> 00:00:22,720 Speaker 1: who have started rotations at Royal Darwin, Palmerston and Catherine Hospital, 7 00:00:22,760 --> 00:00:25,759 Speaker 1: as well as go of District Hospital, Alice Springs Hospital 8 00:00:25,840 --> 00:00:28,960 Speaker 1: and Tenant Creek. Now joining me on the line is 9 00:00:29,040 --> 00:00:33,280 Speaker 1: the ama NT President, doctor Robert Parker. Good morning to you, 10 00:00:33,360 --> 00:00:34,000 Speaker 1: Doctor Parker. 11 00:00:34,960 --> 00:00:37,080 Speaker 2: Good morning Katie. Look before we start, I'd just like 12 00:00:37,120 --> 00:00:40,120 Speaker 2: to pay a tribute to the Natasha Files in her 13 00:00:40,200 --> 00:00:44,199 Speaker 2: role as health Minister. I've I really enjoyed working with 14 00:00:44,240 --> 00:00:46,360 Speaker 2: her and she was probably the best health minister I've 15 00:00:46,360 --> 00:00:48,639 Speaker 2: had the privilege to work with. Yeah, right at a time, 16 00:00:49,280 --> 00:00:51,800 Speaker 2: I think it's incredibly sad if she's remembered for what happened, 17 00:00:52,240 --> 00:00:55,280 Speaker 2: you know, at the end of her current career or 18 00:00:55,360 --> 00:00:58,080 Speaker 2: you know, the problem that she had. And I just 19 00:00:58,120 --> 00:01:02,600 Speaker 2: thought she bought energy, enthusiasm, enthusiasm and intelligence to a 20 00:01:02,680 --> 00:01:06,000 Speaker 2: very difficult portfolio. So I just wanted to say that, 21 00:01:06,080 --> 00:01:09,399 Speaker 2: you know, and thank her for the role she played 22 00:01:09,400 --> 00:01:10,000 Speaker 2: her Health minister. 23 00:01:10,280 --> 00:01:13,040 Speaker 1: Yeah right, I mean, look, I you know what, I think, 24 00:01:13,040 --> 00:01:16,320 Speaker 1: good on you for coming out and saying that, I 25 00:01:16,360 --> 00:01:20,319 Speaker 1: know that you know that sometimes when something happens with Polly's, 26 00:01:20,440 --> 00:01:23,840 Speaker 1: like what happened with the former Chief Minister, that you know, 27 00:01:23,920 --> 00:01:26,319 Speaker 1: some of that work is forgotten. Is there like is 28 00:01:26,360 --> 00:01:29,040 Speaker 1: there work in particular doctor Robert Parker that you know 29 00:01:29,120 --> 00:01:32,360 Speaker 1: that that sort of causes you to say that. 30 00:01:33,400 --> 00:01:36,480 Speaker 2: Well, she was constantly you know, we're all aware. You know, 31 00:01:36,520 --> 00:01:40,080 Speaker 2: we've had numerous interviews about the Code Yellows, but she 32 00:01:40,200 --> 00:01:43,679 Speaker 2: was very much aware of the issues around that and 33 00:01:43,800 --> 00:01:45,880 Speaker 2: was constantly working to try and reduce the stress on 34 00:01:45,880 --> 00:01:49,280 Speaker 2: the hospital system, both of the development of new issues 35 00:01:49,320 --> 00:01:51,720 Speaker 2: such as the new mental health wards, but also you know, 36 00:01:51,800 --> 00:01:54,000 Speaker 2: approaching the fear to get more funding. And in fact, 37 00:01:54,000 --> 00:01:56,680 Speaker 2: one of the last conversations I had with when she 38 00:01:56,760 --> 00:01:59,400 Speaker 2: was your Chief Minister, she'd actually been talking about Prime 39 00:01:59,440 --> 00:02:03,600 Speaker 2: Ministry of Easy about further funding for anty health and 40 00:02:03,800 --> 00:02:05,560 Speaker 2: apparently I got some extra money for that. 41 00:02:05,880 --> 00:02:06,080 Speaker 1: Yeah. 42 00:02:06,400 --> 00:02:10,760 Speaker 2: So she was constantly working to improve the health of Territorians, 43 00:02:10,880 --> 00:02:13,680 Speaker 2: and I think it's really important that she's recognized that 44 00:02:13,760 --> 00:02:16,040 Speaker 2: for that role that she did well, Doctor Parker. 45 00:02:16,480 --> 00:02:18,840 Speaker 1: We know that there has also been a pretty good announcement. 46 00:02:18,840 --> 00:02:20,720 Speaker 1: It looks like it's a good announcement on the face 47 00:02:20,760 --> 00:02:23,680 Speaker 1: of Earth. Last week over two hundred new junior doctors 48 00:02:24,000 --> 00:02:27,880 Speaker 1: across into hospitals. Is this the boost that we're all 49 00:02:27,919 --> 00:02:29,200 Speaker 1: hoping for our workforce? 50 00:02:30,280 --> 00:02:32,919 Speaker 2: Well, it's a really good to have all these extra 51 00:02:33,720 --> 00:02:36,680 Speaker 2: young doctors in the workforce, Katie. The only problem is 52 00:02:37,840 --> 00:02:41,359 Speaker 2: medical career progression, and the territory really needs to have 53 00:02:41,760 --> 00:02:44,760 Speaker 2: the further steps to get these doctors in the territory. 54 00:02:45,760 --> 00:02:49,880 Speaker 2: The problem is that apart from psychiatry, general practice and physicians, 55 00:02:50,480 --> 00:02:55,840 Speaker 2: doctors if they want to pursue other specialties such as surgeons, ophthalmology, 56 00:02:56,400 --> 00:02:59,760 Speaker 2: a gynecology, obstetric we've got to go somewhere else to 57 00:02:59,800 --> 00:03:03,840 Speaker 2: do through the training. And the key factors for keeping 58 00:03:03,840 --> 00:03:08,119 Speaker 2: people somewhere are usually a partner and a mortgage, and unfortunately, 59 00:03:08,160 --> 00:03:10,200 Speaker 2: quite a few of these doctors who go in the 60 00:03:10,280 --> 00:03:13,080 Speaker 2: state pick up a partner and the mortgage in the state. 61 00:03:13,200 --> 00:03:15,679 Speaker 2: So that you know, we really need to have the 62 00:03:15,760 --> 00:03:19,880 Speaker 2: ongoing through the specialist training available for these doctors in 63 00:03:19,919 --> 00:03:22,640 Speaker 2: the territory, so they pick up their partners and mortgages 64 00:03:22,680 --> 00:03:26,200 Speaker 2: in the territory and therefore continue to stay on to 65 00:03:26,240 --> 00:03:27,079 Speaker 2: service territorian. 66 00:03:27,240 --> 00:03:28,959 Speaker 1: So it sounds like you're a bit worried that even 67 00:03:29,000 --> 00:03:31,079 Speaker 1: though it's it is sort of a good thing, where 68 00:03:31,080 --> 00:03:32,680 Speaker 1: it seems like it's a good thing that we're getting 69 00:03:32,680 --> 00:03:35,960 Speaker 1: these two hundred new junior doctors, it's keeping them here 70 00:03:35,960 --> 00:03:39,240 Speaker 1: in the NY long term, that's correct. 71 00:03:38,880 --> 00:03:42,760 Speaker 2: You know, And it's very much the required training so 72 00:03:42,800 --> 00:03:46,680 Speaker 2: they can complete their specialist training or their career progression 73 00:03:47,040 --> 00:03:49,760 Speaker 2: within the territory rather than to travel somewhere else to 74 00:03:49,840 --> 00:03:52,200 Speaker 2: do that and usually pick up a partner and mortgage 75 00:03:52,240 --> 00:03:53,640 Speaker 2: in the state, which means they don't come back to 76 00:03:53,680 --> 00:03:54,200 Speaker 2: the territory. 77 00:03:54,680 --> 00:03:58,160 Speaker 1: So with the two hundred that have started, are there 78 00:03:58,240 --> 00:04:00,920 Speaker 1: specific areas of medicine where they're going to be placed 79 00:04:01,000 --> 00:04:02,960 Speaker 1: or are there, you know, are there sort of specific 80 00:04:03,000 --> 00:04:05,840 Speaker 1: areas Dr. Parker that you think it's going to have 81 00:04:05,880 --> 00:04:06,680 Speaker 1: a real impact. 82 00:04:07,680 --> 00:04:11,920 Speaker 2: Well, these are resident hospital residents, Katie. So hospital residents 83 00:04:12,240 --> 00:04:15,080 Speaker 2: rotate through various terms, so they might start off in medicine, 84 00:04:15,080 --> 00:04:18,000 Speaker 2: they then go to eat the surgery, maybe finish with 85 00:04:18,120 --> 00:04:23,560 Speaker 2: psychiatry or pediatrics, so they usually do four terms a 86 00:04:23,680 --> 00:04:27,520 Speaker 2: year and rotate through those various terms sort of to 87 00:04:27,560 --> 00:04:31,200 Speaker 2: provide service to territorians but also to get the required 88 00:04:31,240 --> 00:04:34,680 Speaker 2: training they need for their further career progression. So you know, 89 00:04:34,760 --> 00:04:37,440 Speaker 2: it's really good that we've got this enthusiastic in talas 90 00:04:37,480 --> 00:04:39,840 Speaker 2: the young workforce to do that work, but we need 91 00:04:39,880 --> 00:04:44,480 Speaker 2: to also support them by developing their further opportunities. 92 00:04:44,800 --> 00:04:47,600 Speaker 1: Is that difficult, Like, is it difficult having all those 93 00:04:47,640 --> 00:04:50,320 Speaker 1: new doctors in terms of that training and ensuring that 94 00:04:50,640 --> 00:04:53,280 Speaker 1: there are those senior staff there to mentor them. 95 00:04:53,960 --> 00:04:56,800 Speaker 2: Well, that's right, that's right, and it is it is 96 00:04:56,839 --> 00:05:01,120 Speaker 2: the issue of the various colleges with their training requirement. 97 00:05:01,440 --> 00:05:04,279 Speaker 2: So I said, currently you can fully train as as 98 00:05:04,279 --> 00:05:07,200 Speaker 2: psychiatrists in the Northern Territory, and I gathered the College 99 00:05:07,240 --> 00:05:10,080 Speaker 2: Physicians is working towards that and you can certainly do 100 00:05:10,120 --> 00:05:13,240 Speaker 2: your GP training, but otherwise you've usually got to go 101 00:05:13,279 --> 00:05:17,200 Speaker 2: and do required terms and experience outside the NC. And 102 00:05:17,240 --> 00:05:20,440 Speaker 2: there's been and so I know, there's been a number 103 00:05:20,440 --> 00:05:23,520 Speaker 2: of initiatives to try and develop Northern training regions and 104 00:05:23,520 --> 00:05:27,080 Speaker 2: to approach the colleges to think about more flexibly, flexibly 105 00:05:27,120 --> 00:05:30,400 Speaker 2: about their training requirements so that training can occur in 106 00:05:30,400 --> 00:05:30,960 Speaker 2: the territory. 107 00:05:31,560 --> 00:05:33,800 Speaker 1: How are things going at the moment in terms of 108 00:05:33,920 --> 00:05:36,599 Speaker 1: staffing levels when you when you look at doctors, have 109 00:05:36,680 --> 00:05:38,839 Speaker 1: we got enough at the moment? I mean, how is that? 110 00:05:39,960 --> 00:05:43,119 Speaker 2: Well, obviously there's two hundred. These two hundred young people 111 00:05:43,560 --> 00:05:46,119 Speaker 2: certainly add to the staffing whenever. I mean, we've always 112 00:05:46,120 --> 00:05:49,800 Speaker 2: got shortages. Unfortunately, you know my own specially psciatary, we've 113 00:05:49,800 --> 00:05:52,400 Speaker 2: still got a number of consultant shortages we're trying to 114 00:05:52,640 --> 00:05:55,320 Speaker 2: trying to fill. And I know some other areas have 115 00:05:55,400 --> 00:05:57,920 Speaker 2: still got the same issue and having to use locals 116 00:05:58,000 --> 00:06:04,159 Speaker 2: rather than stuff. I'm in the logans employs aspose the 117 00:06:04,200 --> 00:06:07,960 Speaker 2: governance and training issues within the specialty. So that's what's 118 00:06:08,040 --> 00:06:10,920 Speaker 2: much more preferable to getting a locum. Yeah, so that's 119 00:06:11,000 --> 00:06:13,440 Speaker 2: just another issue. So, I mean, I think the health 120 00:06:13,440 --> 00:06:17,080 Speaker 2: system is coping, yeah, but there are shortages in the 121 00:06:17,080 --> 00:06:19,200 Speaker 2: process at the moment, Doctor Parker. 122 00:06:19,279 --> 00:06:22,560 Speaker 1: We have spoken quite a few times this year on 123 00:06:22,680 --> 00:06:27,080 Speaker 1: air about assaults on staff in the emergency department, you know, 124 00:06:27,480 --> 00:06:32,080 Speaker 1: security staff, nurses, doctors, some pretty serious incidents we've been 125 00:06:32,120 --> 00:06:36,279 Speaker 1: told about by listeners. But also yesterday, you know, we 126 00:06:36,279 --> 00:06:40,720 Speaker 1: were talking about we're talking to Saint John Ambulance about 127 00:06:40,720 --> 00:06:44,120 Speaker 1: the situation where they've got those frontline paramedics that are 128 00:06:44,120 --> 00:06:47,279 Speaker 1: being assaulted almost on a daily basis. Is what Craig 129 00:06:47,320 --> 00:06:50,359 Speaker 1: Garaway told us on the show. How are things going 130 00:06:50,400 --> 00:06:54,440 Speaker 1: from your perspective when you talk about staff in the hospitals, 131 00:06:55,279 --> 00:06:58,400 Speaker 1: particularly the lights of Royal Darwin when it comes to 132 00:06:58,480 --> 00:06:59,640 Speaker 1: those assaults and some of that. 133 00:06:59,640 --> 00:07:05,760 Speaker 2: Bad h Well, of course, Katie, unfortunately with the large 134 00:07:05,800 --> 00:07:07,880 Speaker 2: numbers of you know, a lot of this stuff is 135 00:07:07,960 --> 00:07:12,480 Speaker 2: substance related, with alcohol being the main substance, and unfortunately, 136 00:07:12,560 --> 00:07:16,000 Speaker 2: usually the theeds are the only light on in town, 137 00:07:16,120 --> 00:07:18,920 Speaker 2: so when the people are behaving badly in the community, 138 00:07:19,360 --> 00:07:21,240 Speaker 2: they've dropped off on the ED and quite often there's 139 00:07:21,240 --> 00:07:25,600 Speaker 2: a high level of intoxication which can lead to significant aggression. 140 00:07:26,040 --> 00:07:30,040 Speaker 2: So unfortunately, the yeah, unfortunately this you know, it's not 141 00:07:30,080 --> 00:07:33,360 Speaker 2: excusable at all, but the hospital has to work in 142 00:07:33,400 --> 00:07:36,920 Speaker 2: ways to look at safety in them part of a 143 00:07:37,240 --> 00:07:40,360 Speaker 2: hospital committee called the bow Cup Committee, which is constantly 144 00:07:40,400 --> 00:07:44,640 Speaker 2: monitoring these issues and trying to develop processes and responses 145 00:07:45,040 --> 00:07:48,240 Speaker 2: that can address safety issues in the hospital. So yeah, 146 00:07:48,280 --> 00:07:51,320 Speaker 2: I mean, I totally agree to the major concern, and 147 00:07:51,360 --> 00:07:54,680 Speaker 2: while people continue to get drunk and also use substances 148 00:07:54,760 --> 00:07:58,640 Speaker 2: like amphetamines and cannabis, you will have these high levels 149 00:07:58,640 --> 00:08:04,000 Speaker 2: of aggression unfortunately, and the hospital has to and particularly 150 00:08:04,040 --> 00:08:08,560 Speaker 2: amphetamines and eyes of course significant increase in aggression. So 151 00:08:09,160 --> 00:08:11,880 Speaker 2: it's yeah, we've just got to try and adapt a 152 00:08:11,960 --> 00:08:15,240 Speaker 2: system because people will continue to be dropped to the 153 00:08:15,240 --> 00:08:17,800 Speaker 2: front door of VD with these issues and we've got 154 00:08:17,800 --> 00:08:19,280 Speaker 2: to have to work away around it. 155 00:08:19,400 --> 00:08:21,440 Speaker 1: I mean, what else can you do? Because from the 156 00:08:21,560 --> 00:08:24,360 Speaker 1: response that the health department had given us, they'd said that, 157 00:08:24,400 --> 00:08:29,240 Speaker 1: you know, they've taken things out of emergency rooms that 158 00:08:29,320 --> 00:08:31,880 Speaker 1: can be used to throw and that kind of thing, Like, 159 00:08:31,920 --> 00:08:34,559 Speaker 1: what else can happen here to try to keep all 160 00:08:34,559 --> 00:08:35,600 Speaker 1: the staff safe? 161 00:08:36,840 --> 00:08:39,800 Speaker 2: Well, again, I suppose there are processes we go through, 162 00:08:39,800 --> 00:08:42,800 Speaker 2: and it can we bow. We've got their processes what 163 00:08:42,840 --> 00:08:46,040 Speaker 2: they call cod blacks and co grays, which are situations 164 00:08:46,040 --> 00:08:48,920 Speaker 2: of imminent threat and we just need to work on 165 00:08:49,760 --> 00:08:52,080 Speaker 2: ways of approaching so we've got sufficient staff and people 166 00:08:52,120 --> 00:08:55,320 Speaker 2: aren't left isolated to be attacked with. There's sufficient support. 167 00:08:55,720 --> 00:08:59,600 Speaker 2: So then individuals with high levels of agitation or aggression, 168 00:09:00,800 --> 00:09:03,199 Speaker 2: and there's appropriate care levels such as a number of 169 00:09:03,240 --> 00:09:06,199 Speaker 2: security staff rather than one who are with them, so 170 00:09:06,240 --> 00:09:08,640 Speaker 2: that you know that it's not one security staff member 171 00:09:08,800 --> 00:09:11,040 Speaker 2: there's been dealing, but a number of security stuff are 172 00:09:11,040 --> 00:09:13,840 Speaker 2: potentially could help. There are ways you can work around, 173 00:09:13,880 --> 00:09:17,880 Speaker 2: but certainly removing objects that are potentially dangerous or lethal 174 00:09:18,679 --> 00:09:21,000 Speaker 2: the people who are agitated can use is a very 175 00:09:21,040 --> 00:09:21,760 Speaker 2: important step. 176 00:09:21,960 --> 00:09:25,000 Speaker 1: Do you have those code blacks or code gris very often? 177 00:09:26,240 --> 00:09:30,040 Speaker 2: Oh, there are pretty Unfortunately, there are reasonably regular occurrence 178 00:09:30,280 --> 00:09:32,959 Speaker 2: within the hospital and they're reported on daily, so we're 179 00:09:33,000 --> 00:09:35,240 Speaker 2: aware of situations that have occurred. I mean, one of 180 00:09:35,280 --> 00:09:38,840 Speaker 2: the really good things about World Darwin is we have 181 00:09:38,880 --> 00:09:41,400 Speaker 2: the daily huddle which happens at the quarter of nine 182 00:09:41,440 --> 00:09:45,280 Speaker 2: ech morning where hospital administrators the colinicians all get together 183 00:09:45,320 --> 00:09:48,440 Speaker 2: and report and certainly code blacks are reported on in 184 00:09:48,480 --> 00:09:51,920 Speaker 2: that forum, and if necessary there are further discussions. And 185 00:09:51,960 --> 00:09:55,960 Speaker 2: it's a particularly difficult patience, then there's discussion held afterwards 186 00:09:56,160 --> 00:09:59,640 Speaker 2: about ways of managing those. So the hospital is constantly 187 00:09:59,760 --> 00:10:04,080 Speaker 2: where those in reporting on them, and there's input from managers. 188 00:10:04,080 --> 00:10:06,720 Speaker 2: So the managers aren't just sitting in ivory towers, they're 189 00:10:06,760 --> 00:10:09,840 Speaker 2: actually part of that discussion and involved with it. So 190 00:10:10,360 --> 00:10:13,000 Speaker 2: and I know that roll Down has been complimented for 191 00:10:13,120 --> 00:10:16,320 Speaker 2: that process, the fact we have this daily review, so 192 00:10:16,520 --> 00:10:18,880 Speaker 2: good on them. And you know, I mean, you can 193 00:10:18,920 --> 00:10:22,960 Speaker 2: never develop a totally effective solution for these because again, unfortunately, 194 00:10:23,000 --> 00:10:25,040 Speaker 2: the EED doors the only ones that are open at 195 00:10:25,120 --> 00:10:27,600 Speaker 2: o'clock in the morning, you know, Unfortunately, and I mean 196 00:10:28,320 --> 00:10:31,439 Speaker 2: individuals who are aggressive or agitated are usually dropped off 197 00:10:31,440 --> 00:10:35,040 Speaker 2: at d So we're never going to stop this process, 198 00:10:35,440 --> 00:10:37,719 Speaker 2: but we can certainly adapt around it. And I mean 199 00:10:37,800 --> 00:10:40,199 Speaker 2: there are also the populations. I mean, obviously what happened 200 00:10:40,200 --> 00:10:45,000 Speaker 2: in our Springs with the with the alcoholic in town camps, 201 00:10:45,320 --> 00:10:48,520 Speaker 2: massive rise in domestic violence and they had a massive 202 00:10:48,520 --> 00:10:52,520 Speaker 2: impact on ED. And obviously then the intervention by Prominstraul 203 00:10:52,559 --> 00:10:55,880 Speaker 2: Benezi and the intervention which stopped that. So there's also 204 00:10:55,920 --> 00:10:58,640 Speaker 2: population effects which can affect the levels of violence and 205 00:10:58,720 --> 00:10:59,360 Speaker 2: ED as well. 206 00:11:00,040 --> 00:11:02,199 Speaker 1: Yeah, look, it is a you know, it's a it's 207 00:11:02,240 --> 00:11:04,960 Speaker 1: a terrible situation. I think that start find themselves in 208 00:11:05,000 --> 00:11:07,080 Speaker 1: where like you've said, people are coming in then they're 209 00:11:07,320 --> 00:11:11,000 Speaker 1: impacted by drugs and alcohol and they're taking out aggression 210 00:11:11,040 --> 00:11:13,360 Speaker 1: on people that are there trying to help them. It's 211 00:11:13,400 --> 00:11:16,160 Speaker 1: woeful and I don't know that you're ever going to 212 00:11:16,160 --> 00:11:18,720 Speaker 1: be able to completely stop it from happening, but gee, 213 00:11:18,920 --> 00:11:21,680 Speaker 1: you want to try and minimize it as much as possible. 214 00:11:22,480 --> 00:11:24,720 Speaker 2: That's right, Katie. And you've just got to constantly work 215 00:11:24,760 --> 00:11:27,680 Speaker 2: on solutions and sometimes you know, one solution works one 216 00:11:27,720 --> 00:11:30,280 Speaker 2: day and you've got to use another solution the next day. 217 00:11:30,559 --> 00:11:32,200 Speaker 2: So that you know there are processes and I mean 218 00:11:32,240 --> 00:11:36,199 Speaker 2: the committee I'm on you're looking at processes because the 219 00:11:36,280 --> 00:11:38,640 Speaker 2: processes that are more permanent, but also you're just going 220 00:11:38,640 --> 00:11:40,560 Speaker 2: to adapt from day to day to kneel what's happening. 221 00:11:40,679 --> 00:11:42,920 Speaker 1: Yeah, and look, I tell you, you know, even like 222 00:11:43,000 --> 00:11:46,520 Speaker 1: with those code blacks and those code grays, it, you know, 223 00:11:46,600 --> 00:11:48,960 Speaker 1: it does sound as though there's systems in place there 224 00:11:49,000 --> 00:11:51,439 Speaker 1: within NT Health or within the within the hospital, I 225 00:11:51,440 --> 00:11:55,000 Speaker 1: should say, all hospitals to try and deal with those scenarios. 226 00:11:55,000 --> 00:11:58,360 Speaker 1: But yeah, to be incredibly frightening if you if you're 227 00:11:58,400 --> 00:12:01,679 Speaker 1: trying to help someone and then you're faced with a 228 00:12:01,800 --> 00:12:03,359 Speaker 1: very confronting situation. 229 00:12:04,920 --> 00:12:07,520 Speaker 2: Totally agree, And we can want to pay tribute to 230 00:12:07,559 --> 00:12:12,760 Speaker 2: all the heroes and the health system, doctors, nurses, ots, physios, cleaners, cooks, 231 00:12:13,000 --> 00:12:15,480 Speaker 2: all of whom are constantly working to make the system 232 00:12:15,679 --> 00:12:18,840 Speaker 2: work better, and the managers obviously working with the collisions 233 00:12:19,200 --> 00:12:20,720 Speaker 2: try and improve things. 234 00:12:20,520 --> 00:12:23,360 Speaker 1: Well, Doctor Robert Parker, I always appreciate your time. Thank 235 00:12:23,400 --> 00:12:25,320 Speaker 1: you very much for having a chat with us this morning, 236 00:12:25,360 --> 00:12:26,760 Speaker 1: and we will talk to you again soon. 237 00:12:26,840 --> 00:12:29,720 Speaker 2: No doubt my pleasure cated. Thank you,