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Speaker 1: Welcome to How I Work, a show about the tactics

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Speaker 1: used by the world's most successful people to get so

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Speaker 1: much out of their day. I'm your host, doctor Amantha Imber.

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Speaker 1: I'm an organizational psychologist, the founder of behavioral science consultancy Inventium,

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Speaker 1: and I'm obsessed with finding ways to optimize my work. Date.

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Speaker 1: Before we get into today's show, I wanted to do

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Speaker 1: a little plug for another podcast that I have very

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Speaker 1: recently launched called how to Date. This is a podcast

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Speaker 1: that started off as a little passion project with my

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Speaker 1: closest girlfriend, Monique. We are both kind of new ishy single,

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Speaker 1: being about a year out of our marriages, and we

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Speaker 1: are immersed in the world of dating, and we thought

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Speaker 1: wouldn't it be great to learn how to get better

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Speaker 1: at dating? So we started a podcast called how to

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Speaker 1: Date where we interview experts to help us get better

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Speaker 1: at dating. We speak to all sorts of people, from

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Speaker 1: psychologists to incites, people at bumble, to professors that specialize

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Speaker 1: in dating, through to sex workers, and we get all

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Speaker 1: sorts of interesting advice. So, if you are single, or

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Speaker 1: maybe you know someone that is and could do with

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Speaker 1: some advice, or maybe you're just curious about the wonderful

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Speaker 1: world of dating. Then search for how to Date wherever

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Speaker 1: you get your podcasts, and there's also a link to

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Speaker 1: it in the show notes. And if you do have

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Speaker 1: a listen, I'd love to know what you think. Drop

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Speaker 1: me a note. It's a project that I'm very excited

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Speaker 1: about putting out into the world. Okay, let's get on

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Speaker 1: with today's show, which is a special recording of something

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Speaker 1: I did at the end of July, which was an

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Speaker 1: ask Me Anything webinar which I recorded with my he made,

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Speaker 1: Charlotte Rush at Inventium. So it's it wasn't asked Me

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Speaker 1: Anything event that we put on for free at the

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Speaker 1: end of July when Melbourne was heading into very harsh

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Speaker 1: Stage four lockdowns and we just kind of wanted to

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Speaker 1: do our bit to help and answer questions that people

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Speaker 1: had on their mind. So, even though it was recorded

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Speaker 1: a couple of months ago, I still think that there's

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Speaker 1: so much relevant stuff in here. It was recorded live,

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Speaker 1: so the sound quality is a little more rough than

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Speaker 1: I normally have on how I work. And as I said,

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Speaker 1: I was interviewed for this by Charlotte Rush, who was

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Speaker 1: an organizational psychologist and a wonderful member of my team

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Speaker 1: at Inventium, someone that I worked with for about four years.

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Speaker 1: So we had hundreds of people email in questions and

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Speaker 1: we cover a bunch of different topics and this ask

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Speaker 1: me anything from productivity to well being, to motivation, innovation, creativity, energy,

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Speaker 1: all sorts of things. And also, if you want to

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Speaker 1: be notified of future ask Me anythings that I do,

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Speaker 1: go to the Inventium website that's inventium dot com dot

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Speaker 1: are you and just sign up to receive our newsletter

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Speaker 1: and you'll be notified about future ask Me Anything.

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Speaker 2: So on that.

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Speaker 1: Note, let's head over to be Ask Me Anything event

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Speaker 1: with me.

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Speaker 3: All right, so everyone, welcome along. So we've got you

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Speaker 3: for the next hour. And essentially what's happening is that

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Speaker 3: you have submitted hundreds of questions. We've gone through those

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Speaker 3: questions and tried to pick the questions where we're seeing

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Speaker 3: the most common themes. We've broken those questions down into

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Speaker 3: a few different areas and we'll be going through those questions.

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Speaker 3: So I will be asking your questions to Amantha. So

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Speaker 3: I will ask you first a question, Amantha. I just

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Speaker 3: would love to get you to share, like how you

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Speaker 3: are and how you're finding is two point zero in Melbourne.

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Speaker 1: I'm finding it not too bad or things considered, like,

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Speaker 1: I do love working from home and I've also got

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Speaker 1: my daughter Frankie with me half the time, so that's

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Speaker 1: really fun.

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Speaker 2: Homeschooling not as fun.

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Speaker 1: But for those that are homeschooling in Melbourne, I can

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Speaker 1: empathize because it's bloody nightmare, let's face it. And yeah,

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Speaker 1: I think I think that I'm missing most is just

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Speaker 1: like having friends around, Like it'll be really exciting when

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Speaker 1: they just ease that particular guideline of having been able

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Speaker 1: to visit friends and stuff and all the playdates.

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Speaker 2: But otherwise, all things considered, I'm not too bad.

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Speaker 3: I think it's interesting you always want that next thing,

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Speaker 3: do you, because in Sydney we're still allowed to have

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Speaker 3: friends over. But now I know I'm missing the actual

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Speaker 3: events that I could go. Do not have that many

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Speaker 3: events birthday parties, for example. I think that people plan

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Speaker 3: which norm wants to plan through.

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Speaker 2: COVID, Oh my god, events.

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Speaker 1: I don't even remember what events feel like, and I

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Speaker 1: don't even remember what an airport feels like. I was

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Speaker 1: saying this to someone else like a couple of days ago,

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Speaker 1: who also travels a lot.

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Speaker 2: I'm like, I haven't been in an airport for five months.

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Speaker 2: It used to be in them every week. It's really

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Speaker 2: really weird.

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Speaker 3: Alright, awesome, And so I guess I wanted to check

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Speaker 3: in with you in terms of what you would love

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Speaker 3: for people to walk away from today with. I mean,

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Speaker 3: what is what's your intention for this session?

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Speaker 1: Look, we're going to cover quite a lot of different

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Speaker 1: ground in this session, So Sharon, I look through all

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Speaker 1: the questions and thank you so much to everyone that

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Speaker 1: took the time to send in a question or two

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Speaker 1: or three. I've tried to pick ones where I feel like,

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Speaker 1: you know, I see like I can add some value back.

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Speaker 2: Like my hope would be everyone walks away with.

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Speaker 1: At least just one thing, if not several things that

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Speaker 1: they can try to do differently and maybe pass on

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Speaker 1: to other people in their lives that might be struggling

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Speaker 1: with stuff as well.

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Speaker 3: Awesome, Okay, cool. So I want to share with you

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Speaker 3: just a quick summary of those things that we're going

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Speaker 3: to be covering off. So we've got a few different things.

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Speaker 3: We're going to talk about motivation and so thinking about

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Speaker 3: energy levels, and you know, I think that there's been

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Speaker 3: this sense of groundhog day where it feels like every

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Speaker 3: day feels the same, and so how do you maintain

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Speaker 3: a sense of motivation around general life but also work.

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Speaker 3: Then we're going to talk about collaboration, meetings and communication.

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Speaker 3: We'll also talk about managing stress and anxiety, and so

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Speaker 3: obviously going into ISO two point zero from Melbourne and

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Speaker 3: as well maintaining everything that's been happening for the last

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Speaker 3: few months with COVID around Australia in general. You know

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Speaker 3: that stress is really starting to build and so how

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Speaker 3: do we deal with that. We are also going to

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Speaker 3: talk about innovation and creativity and productivity and distractions, so

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Speaker 3: two areas that we really help a lot of clients

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Speaker 3: and organizations with, so we're going to jump into that

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Speaker 3: and then finally a little bit of managing energy. So

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Speaker 3: it's just a little bit of a summary if you

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Speaker 3: are wondering where we're headed. We're going to be covering

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Speaker 3: off a range of questions in those sorts of areas.

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Speaker 3: So let's get start with motivation. And so the first

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Speaker 3: question that I've got to ask you, Omantha is this

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Speaker 3: is a pretty broad question, but there were lots of

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Speaker 3: questions about this. How do you keep motivated during lockdown

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Speaker 3: and how do you motivate yourself to get out of

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Speaker 3: bed on a chilly winter morning?

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Speaker 2: Great questions is so many about motivation.

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Speaker 1: One of my favorite theories in psychology is self determination theory,

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Speaker 1: and Shara and I have actually been doing a lot

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Speaker 1: of work and research around this theory for a project

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Speaker 1: that we're working on at the moment. And one way

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Speaker 1: of thinking about this is that they're based on this theory.

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Speaker 2: There are three ingredients.

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Speaker 1: To feeling like really driven and excited to start your

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Speaker 1: work day. So the first thing is autonomy. So I know,

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Speaker 1: for me and my role, because Inventing is the business

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Speaker 1: that I started, I don't have a boss and haven't

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Speaker 1: had a boss for fourteen years, so obviously I've got

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Speaker 1: a lot of autonomy. But it's something that I really

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Speaker 1: do think about with the team, and I know Mish,

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Speaker 1: our CEO, thinks about a lot just in terms of

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Speaker 1: how we structure things, Like we run a holocracy in Inventing,

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Speaker 1: which means there no one's got a formal manager, so

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Speaker 1: everyone has a great deal of autonomy. Everyone sees the

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Speaker 1: company goals, and then everyone takes responsibility for setting their

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Speaker 1: own individual goals.

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Speaker 2: So if you are a leader, thinking about how can

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Speaker 2: you give.

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Speaker 1: People more autonomy and also for yourself, what can you

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Speaker 1: do in your situation, whether you have a boss or not,

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Speaker 1: to think about how can you find or create more

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Speaker 1: autonomy and freedom to work on the things that you

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Speaker 1: want to work on, or.

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Speaker 2: Alternatively or can currently decide.

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Speaker 1: How you approach the tasks and projects that you're working on.

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Speaker 1: So it's the first thing. Second thing is mastery. So

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Speaker 1: having a role where you can learn and feel yourself

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Speaker 1: getting better, acquiring new skills, becoming a master at those skills,

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Speaker 1: that sort of stuff is super important. So I know,

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Speaker 1: for example, for Shara and I, we happen to be

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Speaker 1: working a lot together at the moment quite intensively on

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Speaker 1: one particularly being project, but also one up and coming project.

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Speaker 2: And I know for me and I don't know like

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Speaker 2: for you.

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Speaker 1: Sha, like I'm getting that motivation through that project, Like

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Speaker 1: we're both learning so much about all this new research

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Speaker 1: and creating new frameworks and IP and I'm finding that

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Speaker 1: super exciting. You know, it's distinct from like working with

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Speaker 1: old ipeak, which we also do a lot as well.

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Speaker 1: I'm imagining Shaw you're probably getting the same buzz that

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Speaker 1: I am.

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Speaker 2: From that, yes, agree, yeah, yeah, to.

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Speaker 3: Have those moments where you're really getting deep into something

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Speaker 3: and feeling that sense of developing over time as opposed

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Speaker 3: to just rehashing things. It just kind of puts you

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Speaker 3: in this sense where you're actually looking for those new

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Speaker 3: opportunities because you're learning so much, and so then you're

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Speaker 3: looking for those ways to apply those learnings as well.

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Speaker 1: Yeah, exactly, so autonomy, mastery, and the final one is connection.

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Speaker 1: So the other thing that is really important to motivation

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Speaker 1: is feeling that human connection and feeling like you're in

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Speaker 1: a team in a workplace where you belong super important,

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Speaker 1: but also, like you know, if you're struggling to find

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Speaker 1: the connection with your team, it might also be looking

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Speaker 1: for points of connection outside of your team or even

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Speaker 1: your organization. So for me, I feel very connected with

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Speaker 1: my team, and I think almost every day, if not

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Speaker 1: every day, I would have one on one chats or

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Speaker 1: group meetings with people in my team. But what I'm

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Speaker 1: also mindful of is also having that connection outside of work.

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Speaker 2: So I will plan.

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Speaker 1: Even just mini breaks where I'll go for a walk obviously.

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Speaker 2: Wearing a mask now, and I will like plan that.

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Speaker 1: Time to check in with friends, like particularly my closest girlfriends,

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Speaker 1: and we speak every day, if not multiple times a day.

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Speaker 1: So it's just really nice having that connection points. So

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Speaker 1: they're the three key ingredients to think about with motivation.

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Speaker 1: If any one of those is missing, not great. If

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Speaker 1: all three of those are missing, you're probably really struggling.

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Speaker 2: To get out of bed right now.

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Speaker 1: So think about how can you create one of at

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Speaker 1: least one of those three aspects.

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Speaker 3: I think it's a really good way to look at

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Speaker 3: it in terms of self diagnosing and asking yourself what

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Speaker 3: am I missing today or what did I not have yesterday,

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Speaker 3: which is influencing how easy or not it is for

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Speaker 3: me to get out of bed this morning, because it's

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Speaker 3: not like you go to bed and it just resets.

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Speaker 1: Yeah, exactly, and yeah it doesn't like and these are

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Speaker 1: things that are sustained over time as well. It's not like, oh,

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Speaker 1: today I might try to just get some connection in

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Speaker 1: my life. It's like, no, how can you try to

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Speaker 1: get this in a sustained way for the next few

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Speaker 1: months at least?

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Speaker 3: All Right, So the next question is related to this

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Speaker 3: in the sense of working from home full time, and

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Speaker 3: the novelty is definitely something to wear off. It's getting

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Speaker 3: harder and harder to motivate myself some days because my

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Speaker 3: couch and heater looks so inviting, and I feel like

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Speaker 3: I'm more reactive rather than proactive. What are your tips

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Speaker 3: to shake this off?

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Speaker 1: Yeah, when I get into bad productivity habits, I can

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Speaker 1: definitely relate and I feel that reactivity. And whenever I

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Speaker 1: feel like I've had a few days or even a

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Speaker 1: week or two of filling my days are more reactive

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Speaker 1: than proactive, I feel like I need to do a

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Speaker 1: bit of a reset. And I spoke about this on

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Speaker 1: how I work actually flip the microphone so to speak,

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Speaker 1: and interviewed myself last week on the podcast, and I

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Speaker 1: go into a lot of this stuff, but more briefly,

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Speaker 1: what I've done lately and what I'm trying is that

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Speaker 1: at Inventum, we have a six month rhythm for goal

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Speaker 1: setting where we use OKAYRS, objectives and key results. A.

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Speaker 2: Intel and Google have.

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Speaker 1: A read of what is It It's my bookshelf here

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Speaker 1: somewhere Measure What Matters by John Dora. This is like

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Speaker 1: the best book on goal setting you'll find at Google

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Speaker 1: and Ittel.

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Speaker 2: I used to it quarterly.

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Speaker 1: We find six monthly works best for us, So then

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Speaker 1: we've got our six month okayrs for the first half

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Speaker 1: of the financial year. I then break that down into

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Speaker 1: where do I need to be at the end of

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Speaker 1: the quarter, Where do I need to be at the

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Speaker 1: end of the month, Where do I need to be

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Speaker 1: at the end of the week.

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Speaker 2: Then what I do.

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Speaker 1: Is I have a white board that I've set up

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Speaker 1: just like a basic can band board, so to do

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Speaker 1: doing done basic cam band board, I deliberately make an

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Speaker 1: analogue and tag childs. For me, that's really important, and

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Speaker 1: I basically every week I think what are the big

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Speaker 1: things that I need to achieve this week to stay

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Speaker 1: on track with my goals, and for me, that means

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Speaker 1: that my week is proactive from the start. I typically

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Speaker 1: do planning on Thursday afternoon because we're not working Friday

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Speaker 1: as an inventor, but we may or may not get

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Speaker 1: into that a little bit later with our four day

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Speaker 1: week that we're trialing at the moment, and I find

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Speaker 1: that I feel a huge sense of progress from moving

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Speaker 1: my post it notes along that can band board, and

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Speaker 1: it just means that I know that I'm staying on

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Speaker 1: top of things. So that's that's that would be my advice.

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Speaker 1: Canban so c A so KA n B A M if.

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Speaker 2: You're looking to Google that it's like an agile tool.

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Speaker 3: And I think you make that good point in the

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Speaker 3: sense that you are obviously someone who has really good habits,

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Speaker 3: but those habits can slip, and those habits can change,

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Speaker 3: and just sense checking with yourself in terms of when

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Speaker 3: those habits slip and when you need to do a

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Speaker 3: bit of a reset.

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Speaker 2: Yes, exactly.

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Speaker 3: All right, let's move into the next category of questions,

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Speaker 3: which is all about collaboration and relationships. So this is

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Speaker 3: obviously a big topic and there are a few questions

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Speaker 3: that were kind of related. So if I just kind

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Speaker 3: of go through some of those questions, I'm going to

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Speaker 3: give you, like I guess, a mega question to answer. So,

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Speaker 3: how can I ignite my team when lockdown two point

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Speaker 3: zero happens and everyone is zoomed out already? So team

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Speaker 3: building on zoom isn't really that appealing anymore. How do

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Speaker 3: we maintain good, strong collaboration and communication in the virtual

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Speaker 3: environment when we don't have the water cooler chats? And

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Speaker 3: then we've got another person who's just started a new

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Speaker 3: role in the last few weeks, which has been bizarre

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Speaker 3: whilst working remotely. I'm seeking your advice on how to

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Speaker 3: build relationships and learn about a new team and role

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Speaker 3: when I'm remote and don't get the benefit of learning biosmosis.

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Speaker 1: Yes, some really interesting questions there. My favorite researcher on

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Speaker 1: this topic is Professor Jane Batton, who talks about this

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Speaker 1: concept called high quality connections. So high quality connections, she

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Speaker 1: defines them as been marked by mutual positive regard, trust,

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Speaker 1: and active engagement on both sides. So when you have

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Speaker 1: that high quality connection with someone, you feel more open,

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Speaker 1: you feel more alive, more energize, those sorts of things.

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Speaker 1: So I'll give three tips on how to form high

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Speaker 1: quality connections. The first, which seems very obvious but it

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Speaker 1: really happens these days, is to be present, right, So

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Speaker 1: just get rid of distractions, like, for example, if you're

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Speaker 1: calling a coworker or on a zoom chat with a

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Speaker 1: co worker, like, get rid of your distractions, shout like,

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Speaker 1: put your phone upside down, put it on, do not disturb,

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Speaker 1: close your emails, so Jane Dutton shak and type your

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Speaker 1: name into the chat box if you want to google it. So, yeah,

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Speaker 1: just be really present. Try not to let your mind

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Speaker 1: drift off on other things. That is the first second,

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Speaker 1: which kind of follows on from being present, is to listen.

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Speaker 1: So when I was researching with this, I found this

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Speaker 1: interesting statistic that we can comprehend an average of six

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Speaker 1: hundred spoken words per minute, but when we speak, we

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Speaker 1: speak at about one hundred to one hundred and fifty.

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Speaker 2: Words per minute.

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Speaker 1: And so what that means is that people have a

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Speaker 1: hard time listening because they're like, come on, come on,

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Speaker 1: speak faster because I can process faster, and then our

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Speaker 1: mind gets bored because we're waiting, and then we drift.

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Speaker 1: So think about that the next time you're listening and

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Speaker 1: wondering why is my mind feeling like drifting? And to

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Speaker 1: be a good listener, be empathic, but also be an

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Speaker 1: active listener paraphrase back to check that you've heard properly.

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Speaker 1: I'm halfway through a book called You're Not Listening, which

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Speaker 1: is written by a journalist and is quite is quite

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Speaker 1: an interesting book around why we're not good at listening

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Speaker 1: and how to get better at listening. The third thing

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Speaker 1: that I'll say, which shah run around, actually an activity

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Speaker 1: in this for a team thing that we're doing Inventium

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Speaker 1: is a really cool exercise which you can do to

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Speaker 1: get to know someone that you don't really know that

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Speaker 1: well is find uncommon commonalities. And what shar did with

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Speaker 1: our group, which he did, all know each other quite well,

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Speaker 1: but she gave us sixty seconds where she broke us

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Speaker 1: out into pairs in zoom and we had sixty seconds

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Speaker 1: to find an uncommon commonality, which is something that you

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Speaker 1: have in common with your pair, but is actually quite

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Speaker 1: an unusual thing to have in common, Like, you know,

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Speaker 1: I've got a mum and a dad. That's not an

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Speaker 1: uncommon commonality, but like I'm obsessed with Broadway musical theater,

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Speaker 1: slightly uncommon.

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Speaker 2: And so with my pair, who was Katie.

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Speaker 1: I'm not sure if Katie, who's our organizational psychology placement

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Speaker 1: student that we've got at the moment, who is awesome.

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Speaker 1: I was paired with Katie, and within sixty seconds we

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Speaker 1: both worked out that we went through an obsessive serial

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Speaker 1: killer phase where we both had read, like I don't know,

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Speaker 1: five ten books all about serial killers, which is kind

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Speaker 1: of weird.

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Speaker 2: So there are a few things I.

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Speaker 3: Think what's interesting when Jane Dutton talks about high quality connections,

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Speaker 3: it doesn't have to be someone that you know for

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Speaker 3: a long amount of time. It's actually it can be

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Speaker 3: something that happens in a really short space of time.

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Speaker 3: I think she gives an example of how she was

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Speaker 3: about to go into an interview with Adam Grant and

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Speaker 3: she's sitting there in the office back in the days

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Speaker 3: when we went places physically. She's got a piece of

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Speaker 3: paper and she's trying to write some notes, but her

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Speaker 3: pen wasn't working, and the receptionist saw that and came

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Speaker 3: over and without even Jane asking, brought her a pen

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Speaker 3: and was like, is this going to help you? And

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Speaker 3: Jane said that that was a moment of really feeling

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Speaker 3: like she'd been seen and someone had recognized that she

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Speaker 3: needed something, even though she hadn't had to voice it,

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Speaker 3: And that was a high quality connection even though she

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Speaker 3: didn't even know this person. So this isn't something where

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Speaker 3: you have to know people really, really deeply. You can

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Speaker 3: form these really through short interactions.

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Speaker 2: That's such a cool story. I love that.

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Speaker 3: So the next question is I create a lot of

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Speaker 3: opportunities by bumping into people in the corridor and kitchen,

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Speaker 3: et cetera. Now that I work from home, my work

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Speaker 3: is drying out. How can you recreate those encounters in

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Speaker 3: a virtual world.

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Speaker 1: I'm finding I'm getting this question a lot, like in

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Speaker 1: virtual keynotes and stuff that I'm delivering, Like how do

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Speaker 1: you recreate those just those serendipitous moments, Like people talk

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Speaker 1: about Steve Jobs when he was at Pixar. He made

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Speaker 1: the kitchen and the toilets in a really central place

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Speaker 1: so he can encourage people bumping into each other. And

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Speaker 1: just those serendipitous ideas kind of came about that way,

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Speaker 1: and I still think they can come about, but in

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Speaker 1: different ways. Like an example that happened to me a

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Speaker 1: couple of months ago. So Micha CEO emailed me just

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Speaker 1: this totally random email going.

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Speaker 2: Hey have you thought about blah?

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Speaker 1: And blah was like a potential opportunity but like really

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Speaker 1: broad at that stage, and it just like planted a

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Speaker 1: seed in my head. I thought about it for a

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Speaker 1: couple of days, and then I replied and I said, Oh,

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Speaker 1: what do you reckon about this?

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Speaker 2: This and this? And then Misch writes back and she's like, oh,

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Speaker 2: I really like that. And then we got on the

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Speaker 2: phone and we sort.

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Speaker 1: Of nutted it out a little bit and we're like, okay,

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Speaker 1: so what would we need to do to actually get

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Speaker 1: this off the ground. It wasn't necessarily something we had

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Speaker 1: to experiment with. It was more like, oh, we've just

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Speaker 1: identified this opportunity just through this serendipitous email. That's how

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Speaker 1: it started, and then within two months it's now become

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Speaker 1: like one of the biggest projects and we're launching it

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Speaker 1: in a few weeks time that we're working on an inventium.

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Speaker 2: So you can find all sorts.

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Speaker 1: Of ways, And I kind of think, well, email worked

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Speaker 1: for me, just like random thought sharing.

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Speaker 2: Who knows what will happen.

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Speaker 3: So DEA's got a question to follow up on that,

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Speaker 3: which they've asked, how do you create those meaningful connections

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Speaker 3: and make sure people feel seen when you can't see them?

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Speaker 1: And I'm assuming that like physically seen as opposed to

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Speaker 1: metaphorically seen.

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Speaker 2: So I learned this from Adam.

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Speaker 1: Grant Vis, the organizational psychologist that Shah mentioned before as

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Speaker 1: a professor at Wharton and on Work Life his podcast,

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Speaker 1: he talks about the research suggests that we actually engage

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Speaker 1: in better connections over the phone as opposed to zoom,

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Speaker 1: and we're actually better at reading people's emotions when it's

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Speaker 1: a phone call. There's also less impression management going on

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Speaker 1: with Zoom. What I mean by impression management is if

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Speaker 1: you have not hidden yourself view when you're doing video conferencing,

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Speaker 1: whatever platform you're using, then you are impression managing yourself visually.

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Speaker 1: You're conscious of what you look like visually, and that

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Speaker 1: requires quite a lot of brain power. And therefore, if

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Speaker 1: you're using brain power on yourself and what you physically

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Speaker 1: look like, you don't have enough brainpower then to be

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Speaker 1: focusing on the connection. So phone really good.

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Speaker 3: And to follow up on that, I guess I would

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Speaker 3: say that even if you can't see people physically, I

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Speaker 3: guess it takes that extra empathy and caring of you know,

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Speaker 3: putting yourself in other people's shoes and thinking about what

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Speaker 3: are they facing and even though you can't see them

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Speaker 3: and see, oh, they look kind of stressed today, I

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Speaker 3: guess it takes that caring about your team, thinking what

439
00:22:00,560 --> 00:22:04,080
Speaker 3: are they going through and reaching out to them even

440
00:22:04,119 --> 00:22:08,199
Speaker 3: if you aren't physically with them. Let's get into the

441
00:22:08,240 --> 00:22:11,560
Speaker 3: next category of questions, which is around meetings. The joy

442
00:22:11,600 --> 00:22:15,520
Speaker 3: of meetings, So is remote working and remote meetings more

443
00:22:15,520 --> 00:22:18,280
Speaker 3: effective when everyone is remote? I feel like it is

444
00:22:18,320 --> 00:22:20,320
Speaker 3: because when there was one or two people who are remote,

445
00:22:20,320 --> 00:22:23,280
Speaker 3: they were often left out. Similarly, people would wait to

446
00:22:23,280 --> 00:22:26,399
Speaker 3: see somebody in the office to solve a problem. However,

447
00:22:26,440 --> 00:22:28,920
Speaker 3: I'd like to know if there is any evidence around this.

448
00:22:30,480 --> 00:22:33,199
Speaker 2: Yeah, So I think a really good example here is

449
00:22:33,280 --> 00:22:35,840
Speaker 2: from Trello. So Trello they.

450
00:22:35,680 --> 00:22:38,399
Speaker 1: Create software like project management software, I guess it is,

451
00:22:38,520 --> 00:22:41,640
Speaker 1: and they're about a five hundred person company and they

452
00:22:41,720 --> 00:22:45,000
Speaker 1: have worked remote for many years, so completely remote workforce.

453
00:22:45,359 --> 00:22:46,760
Speaker 2: They do have a head office in New York.

454
00:22:47,000 --> 00:22:51,400
Speaker 1: They have a rule where if one person is remote,

455
00:22:51,920 --> 00:22:54,400
Speaker 1: everyone's remote. So what that means and this is something

456
00:22:54,400 --> 00:22:57,879
Speaker 1: we adopted in Inventium. So for our team meetings, most

457
00:22:57,880 --> 00:22:59,800
Speaker 1: of us were in the Melbourne office and some of

458
00:22:59,840 --> 00:23:02,439
Speaker 1: us were in New South Wales and so I.

459
00:23:02,520 --> 00:23:05,560
Speaker 2: Was in the Philippines. And so rather than all.

460
00:23:05,400 --> 00:23:08,440
Speaker 1: Of Melbourne getting in the same room and dialing in

461
00:23:08,800 --> 00:23:11,360
Speaker 1: everyone else via zoom, which we used to do, which

462
00:23:11,440 --> 00:23:14,040
Speaker 1: was an awful experience for everyone that wasn't in Melbourne

463
00:23:14,080 --> 00:23:17,000
Speaker 1: because we'd have all this annoying banter going in Melbourne

464
00:23:17,040 --> 00:23:20,359
Speaker 1: that would get lost in the sound. And so we

465
00:23:20,960 --> 00:23:23,359
Speaker 1: then moved to the Trello model where if one person's remote,

466
00:23:23,359 --> 00:23:25,800
Speaker 1: everyone's remote. So we'd all sit at our desks in Melbourne,

467
00:23:25,920 --> 00:23:28,760
Speaker 1: even though we're practically side by side, and we'd all

468
00:23:28,800 --> 00:23:31,480
Speaker 1: dial into Zoom. Now, obviously we all have to do

469
00:23:31,520 --> 00:23:35,200
Speaker 1: it that way. I interviewed Dom Price, who's head of

470
00:23:35,359 --> 00:23:37,720
Speaker 1: R and D and the work futuristed at Lassian, and

471
00:23:37,840 --> 00:23:40,840
Speaker 1: he said that Lassian adopted that Trello approach. They acquired

472
00:23:40,960 --> 00:23:44,160
Speaker 1: Trello a couple of years ago. So, yes, if one

473
00:23:44,200 --> 00:23:46,160
Speaker 1: person's remote, everyone should be a remote.

474
00:23:46,240 --> 00:23:47,080
Speaker 2: It's a good rule to have.

475
00:23:48,080 --> 00:23:51,160
Speaker 3: I personally have benefited from that. I've loved the fact

476
00:23:51,200 --> 00:23:53,320
Speaker 3: that now everyone is joining on Zoom and I'm not

477
00:23:53,359 --> 00:23:55,520
Speaker 3: feeling guilty that you're all sitting on top of each other,

478
00:23:55,520 --> 00:24:00,840
Speaker 3: but having to log in remind me. Okay, So the

479
00:24:00,880 --> 00:24:04,679
Speaker 3: next question is again, it's two kind of two questions

480
00:24:04,680 --> 00:24:07,480
Speaker 3: that are related. I'm finding it difficult to maintain my

481
00:24:07,560 --> 00:24:11,200
Speaker 3: professionalism during work interactions due to feeling more relaxed at home.

482
00:24:11,760 --> 00:24:16,679
Speaker 3: Help before I send another inappropriate meme i'll regret. And

483
00:24:16,720 --> 00:24:19,280
Speaker 3: the second one, I initially tried to hold up a

484
00:24:19,320 --> 00:24:22,520
Speaker 3: certain style in online meetings, for example, wearing more elegant

485
00:24:22,560 --> 00:24:25,880
Speaker 3: clothes and not slipping into my comfy mode. However, over

486
00:24:26,000 --> 00:24:28,560
Speaker 3: time it seems like everyone has become very casual, even

487
00:24:28,600 --> 00:24:31,800
Speaker 3: having meetings from their bed. I'm not sure about that much.

488
00:24:31,920 --> 00:24:34,159
Speaker 3: Lais fair and my old fashioned or is this a

489
00:24:34,200 --> 00:24:34,600
Speaker 3: good thing?

490
00:24:35,960 --> 00:24:37,879
Speaker 1: I mean, this is such a good thing, and I

491
00:24:38,080 --> 00:24:41,160
Speaker 1: just like I can't get enough COVID meetings quite frankly,

492
00:24:41,920 --> 00:24:44,119
Speaker 1: I feel like I'm probably responsible for half of the

493
00:24:44,160 --> 00:24:46,919
Speaker 1: things that are shared in our Inventium chat group. But

494
00:24:47,119 --> 00:24:50,920
Speaker 1: this is great, Like, it's great when people like have this,

495
00:24:51,200 --> 00:24:53,800
Speaker 1: Like my pet hate is people that use a virtual

496
00:24:53,880 --> 00:24:57,560
Speaker 1: zoom background that has company branding. Apologies if I've just

497
00:24:57,640 --> 00:25:01,080
Speaker 1: offended anyone who might have set that policy for their company,

498
00:25:01,359 --> 00:25:04,280
Speaker 1: but it destroys the personal connection. And we know when

499
00:25:04,320 --> 00:25:08,200
Speaker 1: we can kind of get this insight into people's personal lives,

500
00:25:08,240 --> 00:25:11,080
Speaker 1: which you can through being more relaxed in how you

501
00:25:11,160 --> 00:25:14,719
Speaker 1: dress or having the background of your bedroom or your

502
00:25:14,800 --> 00:25:18,160
Speaker 1: kitchen or whatever in the background. Is like it leads

503
00:25:18,160 --> 00:25:20,800
Speaker 1: to those higher quality connections that we just talked about

504
00:25:20,800 --> 00:25:23,600
Speaker 1: from Jane Dutton. So I think this is a brilliant

505
00:25:23,600 --> 00:25:26,760
Speaker 1: thing that this is happening, and please do more of

506
00:25:26,800 --> 00:25:29,080
Speaker 1: it rather than less of it, because you will also

507
00:25:29,200 --> 00:25:32,480
Speaker 1: drive connection, circling back to what we first started talking

508
00:25:32,560 --> 00:25:36,480
Speaker 1: about in terms of connection, mastery, and autonomy being the

509
00:25:36,560 --> 00:25:38,240
Speaker 1: three critical ingredients for motivation.

510
00:25:39,560 --> 00:25:41,480
Speaker 3: All right, let's move into the next category, which is

511
00:25:41,480 --> 00:25:45,439
Speaker 3: about communication. So the question is how do we manage

512
00:25:45,480 --> 00:25:49,560
Speaker 3: those difficult or confrontational conversations in the virtual workplace that

513
00:25:49,600 --> 00:25:52,840
Speaker 3: we previously would have said were better to have in person.

514
00:25:53,320 --> 00:25:57,000
Speaker 3: Zoom somehow feels more impersonal than the phone.

515
00:25:57,520 --> 00:25:59,639
Speaker 2: Yeah, well this is kind of interesting. So what I

516
00:26:00,000 --> 00:26:02,320
Speaker 2: said before about you know, we're better at reading emotions

517
00:26:02,359 --> 00:26:06,639
Speaker 2: over the phone, counterintuitively, I'd actually recommend having these conversations

518
00:26:06,680 --> 00:26:07,840
Speaker 2: over the phone.

519
00:26:07,880 --> 00:26:10,800
Speaker 1: It's easier because you can read people better, and as

520
00:26:10,800 --> 00:26:14,040
Speaker 1: I said before, there's less impression management going on usually,

521
00:26:14,119 --> 00:26:16,800
Speaker 1: so you'll probably get a more authentic discussion going on

522
00:26:16,920 --> 00:26:20,639
Speaker 1: over the phone. Now, there's this great article that I

523
00:26:20,720 --> 00:26:21,879
Speaker 1: read in HBr.

524
00:26:21,960 --> 00:26:23,960
Speaker 2: This is from a few years ago. A few things

525
00:26:24,000 --> 00:26:25,520
Speaker 2: that this article recommended.

526
00:26:25,600 --> 00:26:28,040
Speaker 1: I love the title, it's how to have difficult conversations

527
00:26:28,040 --> 00:26:30,399
Speaker 1: when you don't like conflict, which, you know, let's face it,

528
00:26:30,400 --> 00:26:31,320
Speaker 1: it's probably all of us.

529
00:26:31,720 --> 00:26:33,040
Speaker 2: Just a few things from the article.

530
00:26:33,200 --> 00:26:36,119
Speaker 1: So begin from a place of curiosity and respect I

531
00:26:36,119 --> 00:26:39,560
Speaker 1: find this very helpful because normally you're beginning from a

532
00:26:39,560 --> 00:26:42,720
Speaker 1: place of fear, like you're scared about having this conversation

533
00:26:42,760 --> 00:26:45,240
Speaker 1: if you're someone like me that doesn't like having conflict.

534
00:26:45,240 --> 00:26:47,639
Speaker 1: But if you begin from a place of respecting the

535
00:26:47,640 --> 00:26:51,040
Speaker 1: other person and being curious as to like, how can

536
00:26:51,080 --> 00:26:54,160
Speaker 1: you find a resolution to what's going on, far better

537
00:26:54,240 --> 00:26:57,800
Speaker 1: mind frame. Stop worrying about being liked again, that's a

538
00:26:57,840 --> 00:26:59,480
Speaker 1: big reason why we hate conflict.

539
00:26:59,680 --> 00:27:01,960
Speaker 2: Most us have a very high need to be liked.

540
00:27:02,320 --> 00:27:03,520
Speaker 2: That's not the point here.

541
00:27:03,600 --> 00:27:06,600
Speaker 1: The point is to you know, if it's a difficult conversation,

542
00:27:06,720 --> 00:27:10,119
Speaker 1: possibly to deliver feedback for example, and also focus on

543
00:27:10,200 --> 00:27:10,800
Speaker 1: what you're.

544
00:27:10,640 --> 00:27:11,840
Speaker 2: Hearing, not what you're saying.

545
00:27:11,880 --> 00:27:14,120
Speaker 1: We can get so caught up in preparing for difficult

546
00:27:14,160 --> 00:27:17,600
Speaker 1: conversations where we're thinking about our script and practicing it.

547
00:27:17,960 --> 00:27:21,080
Speaker 1: Forget about that, I mean prepare, but focus on what

548
00:27:21,160 --> 00:27:24,120
Speaker 1: you're hearing. It's not about you, it's about them. And finally,

549
00:27:24,480 --> 00:27:27,520
Speaker 1: expect a positive outcome. Don't go in kind of going,

550
00:27:27,560 --> 00:27:29,720
Speaker 1: oh my god, this conversation is going to be awful.

551
00:27:30,320 --> 00:27:34,160
Speaker 1: Actually expect it to be really productive and expect maybe

552
00:27:34,200 --> 00:27:35,760
Speaker 1: to learn something from it.

553
00:27:36,400 --> 00:27:40,320
Speaker 3: Awesome and so The next question is around those casual

554
00:27:40,520 --> 00:27:42,920
Speaker 3: online catch ups that think we've all been having with

555
00:27:42,960 --> 00:27:47,679
Speaker 3: our teams, whether that's Friday afternoon, a happy hour, or

556
00:27:48,040 --> 00:27:51,360
Speaker 3: you know, lunchtime meetings as well with the team. So

557
00:27:51,720 --> 00:27:54,720
Speaker 3: one person's asked a question around them and saying that

558
00:27:54,840 --> 00:27:57,480
Speaker 3: we've been having those casual learn catch ups with the team,

559
00:27:57,520 --> 00:28:00,720
Speaker 3: but they're not hitting the spot. Suspect that it's a

560
00:28:00,760 --> 00:28:02,920
Speaker 3: whole group thing and you missed the little one on

561
00:28:02,920 --> 00:28:05,520
Speaker 3: one moments. What can I do? I don't want to

562
00:28:05,560 --> 00:28:07,760
Speaker 3: seem like a grumph for opting out because I really

563
00:28:07,880 --> 00:28:08,720
Speaker 3: value my team.

564
00:28:09,960 --> 00:28:11,120
Speaker 2: Yeah, I can relate to this.

565
00:28:11,200 --> 00:28:14,160
Speaker 1: We're trialing something at the moment and inventia where we've

566
00:28:14,200 --> 00:28:18,560
Speaker 1: got this Wednesday afternoon catch up. We used to have

567
00:28:18,640 --> 00:28:21,200
Speaker 1: this Friday kind of I don't want to call it

568
00:28:21,280 --> 00:28:22,880
Speaker 1: team building. It was just like games.

569
00:28:22,920 --> 00:28:25,800
Speaker 2: Really. Someone would bring along a game that we could play.

570
00:28:25,640 --> 00:28:29,520
Speaker 1: Virtually, like Pictionary or Wheel of Fortune or something like that.

571
00:28:29,480 --> 00:28:30,840
Speaker 2: And we'd play games.

572
00:28:31,000 --> 00:28:34,439
Speaker 1: And my number one strength according to our recent strength

573
00:28:34,480 --> 00:28:38,800
Speaker 1: profiling activity is competitiveness. So that worked really well for me,

574
00:28:38,880 --> 00:28:41,240
Speaker 1: even though I didn't win many weeks, but.

575
00:28:41,160 --> 00:28:42,080
Speaker 2: That was kind of fun.

576
00:28:42,080 --> 00:28:44,280
Speaker 1: But then we because we're doing the four day week,

577
00:28:44,320 --> 00:28:47,240
Speaker 1: we're not working Fridays, and then Thursdays.

578
00:28:46,920 --> 00:28:48,200
Speaker 2: Is always like a pretty full unday.

579
00:28:48,320 --> 00:28:49,760
Speaker 1: So we're trying to get everything done so that we

580
00:28:49,800 --> 00:28:52,760
Speaker 1: can have gift of the fifth with what we call it,

581
00:28:52,800 --> 00:28:55,080
Speaker 1: so the gift of time. On Friday, it's not work,

582
00:28:55,400 --> 00:28:58,160
Speaker 1: and so now we're like, oh, maybe Wednesday afternoon, let's

583
00:28:58,400 --> 00:29:00,560
Speaker 1: hang out as a team and just hit chat.

584
00:29:00,840 --> 00:29:04,040
Speaker 2: And while it's I don't know, shah, you.

585
00:29:04,040 --> 00:29:05,840
Speaker 1: Found it and obviously like we need to debrief as

586
00:29:05,840 --> 00:29:09,040
Speaker 1: a team because it's an experiment. So where we're running

587
00:29:09,080 --> 00:29:12,320
Speaker 1: it for I think two or three wednesdays to see

588
00:29:12,640 --> 00:29:15,200
Speaker 1: what we think about it. I don't know, I'm not

589
00:29:15,440 --> 00:29:16,880
Speaker 1: quite sold on it.

590
00:29:16,920 --> 00:29:18,360
Speaker 2: What did you think of it? Chat?

591
00:29:18,880 --> 00:29:22,360
Speaker 3: Well, Amanda, especially when you say the mandatory team meeting,

592
00:29:22,560 --> 00:29:26,880
Speaker 3: like like you must be there because we had an

593
00:29:27,000 --> 00:29:33,920
Speaker 3: optional an optional lunch beforehand and no one opted in,

594
00:29:34,840 --> 00:29:37,960
Speaker 3: which is telling some people opted in sometimes, but you

595
00:29:38,000 --> 00:29:39,840
Speaker 3: wouldn't know who will when.

596
00:29:40,160 --> 00:29:43,120
Speaker 1: But to answer the question rather than to segue and

597
00:29:43,480 --> 00:29:46,640
Speaker 1: possibly like dilute the experiment. Now that I've shared my opinion,

598
00:29:47,160 --> 00:29:49,240
Speaker 1: I think just making time for those one on one

599
00:29:49,280 --> 00:29:51,360
Speaker 1: catch ups is really important, Like I know for me.

600
00:29:52,280 --> 00:29:56,200
Speaker 1: For example, Kez and I every Monday afternoon we have

601
00:29:56,320 --> 00:29:59,160
Speaker 1: like a one on one check in, so Kez, she's

602
00:29:59,360 --> 00:30:01,600
Speaker 1: kind of like my hand on quite a few things

603
00:30:01,600 --> 00:30:04,880
Speaker 1: that I work on, and we never get straight to work.

604
00:30:04,920 --> 00:30:08,040
Speaker 2: We'll probably do like ten to fifteen minute.

605
00:30:07,800 --> 00:30:12,920
Speaker 1: Debrief about our weekend, about the latest date that we've been,

606
00:30:13,520 --> 00:30:16,680
Speaker 1: something like that, and it's just really nice. It's that

607
00:30:16,800 --> 00:30:19,240
Speaker 1: moment of connection and I love my Monday chats with

608
00:30:19,360 --> 00:30:21,640
Speaker 1: Kez and then we finally get onto work stuff. But

609
00:30:21,680 --> 00:30:23,920
Speaker 1: I think I totally get that, and as an introvert,

610
00:30:24,000 --> 00:30:26,240
Speaker 1: I much prefer one on one catch up, so I

611
00:30:26,280 --> 00:30:29,560
Speaker 1: find them so much more enriching than big group things.

612
00:30:29,840 --> 00:30:32,200
Speaker 2: So hopefully that helped.

613
00:30:32,080 --> 00:30:34,800
Speaker 3: To help this person who's asked this question. Something that

614
00:30:34,840 --> 00:30:37,160
Speaker 3: we do at in menting we obsess about is we

615
00:30:37,200 --> 00:30:41,400
Speaker 3: literally experiment with everything, So we literally are constantly trying

616
00:30:41,400 --> 00:30:43,080
Speaker 3: to find out what's going to add the most value

617
00:30:43,320 --> 00:30:46,960
Speaker 3: and what's going to really solve problems. And so we

618
00:30:47,000 --> 00:30:49,680
Speaker 3: treat every team meeting as like this is here for

619
00:30:49,720 --> 00:30:52,200
Speaker 3: a reason, We're not just meeting for no reason, and

620
00:30:52,480 --> 00:30:54,880
Speaker 3: is the way that we're doing this achieving that or

621
00:30:54,920 --> 00:30:58,120
Speaker 3: solving that problem? And so we're constantly asking could we

622
00:30:58,160 --> 00:31:01,040
Speaker 3: do this better? And so maybe with those group meetings,

623
00:31:01,080 --> 00:31:03,600
Speaker 3: it's actually asking everyone to share their feedback in terms

624
00:31:03,600 --> 00:31:05,720
Speaker 3: of what is the purpose of this and are we

625
00:31:05,760 --> 00:31:09,640
Speaker 3: actually achieving that purpose? Because if the purpose is to

626
00:31:09,720 --> 00:31:12,440
Speaker 3: catch up and connect with people in a more meaningful way,

627
00:31:12,520 --> 00:31:14,840
Speaker 3: maybe doing that in a group format is not achieving that,

628
00:31:15,280 --> 00:31:17,360
Speaker 3: and maybe you need another format, or maybe you need

629
00:31:17,360 --> 00:31:20,280
Speaker 3: to throw out the old format. But maybe adopting that

630
00:31:20,320 --> 00:31:22,400
Speaker 3: kind of experiment of mindset and asking your team to

631
00:31:23,040 --> 00:31:24,800
Speaker 3: share some feedback in terms of what could we do

632
00:31:24,880 --> 00:31:28,320
Speaker 3: to make this more impactful. All right, let's move into

633
00:31:28,400 --> 00:31:31,840
Speaker 3: the next category, which is around managing stress and anxiety.

634
00:31:32,080 --> 00:31:34,560
Speaker 3: One person has asked, I would love to explore how

635
00:31:34,560 --> 00:31:37,960
Speaker 3: to best engage and support colleagues who are balancing competing

636
00:31:38,040 --> 00:31:42,520
Speaker 3: demands so work, remote learning life during lockdown.

637
00:31:43,400 --> 00:31:46,280
Speaker 1: When I was thinking about this one, I think about

638
00:31:46,560 --> 00:31:49,880
Speaker 1: and I think this quote comes originally from Voltare.

639
00:31:50,040 --> 00:31:52,320
Speaker 2: So Voltaire has said the best is.

640
00:31:52,240 --> 00:31:55,080
Speaker 1: The enemy of good, I think in more common vernacular

641
00:31:55,760 --> 00:31:59,240
Speaker 1: and something I hear people say perfect is the enemy

642
00:31:59,280 --> 00:32:03,720
Speaker 1: of good. So I would say, like, adjust your expectations,

643
00:32:03,720 --> 00:32:07,240
Speaker 1: adjust your expectations for the colleagues that are balancing a

644
00:32:07,240 --> 00:32:10,000
Speaker 1: whole lot of stuff, and also adjust the expectations you

645
00:32:10,080 --> 00:32:14,160
Speaker 1: have on yourself right now. Aim to be good, don't

646
00:32:14,200 --> 00:32:18,000
Speaker 1: aim to be perfect. This is something that I am experiencing. Granted,

647
00:32:18,080 --> 00:32:20,800
Speaker 1: like I do have help with homeschooling, but when I

648
00:32:21,000 --> 00:32:24,440
Speaker 1: don't have help with homeschooling, when I'm trying to do

649
00:32:24,680 --> 00:32:29,200
Speaker 1: invent him and be a teacher. Although I mean, my

650
00:32:29,320 --> 00:32:33,440
Speaker 1: daughter Frankie's teachers are amazing, but she's six and a half.

651
00:32:33,480 --> 00:32:36,280
Speaker 1: She's not sitting there like doing maths on her own.

652
00:32:36,880 --> 00:32:38,720
Speaker 1: And I've heard this like because all the year one

653
00:32:39,000 --> 00:32:42,960
Speaker 1: parents have a WhatsApp group, so we're constantly sharing strategies

654
00:32:43,400 --> 00:32:44,600
Speaker 1: slash having a winge.

655
00:32:44,800 --> 00:32:45,000
Speaker 2: You know.

656
00:32:45,120 --> 00:32:48,000
Speaker 1: Someone on the WhatsApp group said, I just aim to

657
00:32:48,080 --> 00:32:49,920
Speaker 1: do half a day of school. If we can get

658
00:32:49,920 --> 00:32:52,800
Speaker 1: through to one o'clock and get Mass in English done,

659
00:32:53,400 --> 00:32:56,840
Speaker 1: then that's a great day. And I thought, that's bloody awesome.

660
00:32:56,880 --> 00:32:57,360
Speaker 2: I love that.

661
00:32:57,680 --> 00:33:00,720
Speaker 1: And also I used to be incredibly st with screen

662
00:33:00,760 --> 00:33:03,760
Speaker 1: time with Frankie. Frankie was allowed one.

663
00:33:03,560 --> 00:33:04,840
Speaker 2: Hour a week.

664
00:33:05,200 --> 00:33:09,320
Speaker 1: That changes in Lockdown one version one, the original, not

665
00:33:09,360 --> 00:33:13,680
Speaker 1: the sequel, So Frankie's allowed like an hour a day,

666
00:33:13,800 --> 00:33:16,280
Speaker 1: like granted, everything has to be done by then, and

667
00:33:16,320 --> 00:33:19,160
Speaker 1: it's always in the afternoon, so she doesn't turn into

668
00:33:19,440 --> 00:33:21,760
Speaker 1: a monster in the morning. Not that she turns into

669
00:33:21,800 --> 00:33:24,880
Speaker 1: a monster, but she gets more screen time now because

670
00:33:24,920 --> 00:33:27,160
Speaker 1: it's like, well, I got to do what I got

671
00:33:27,160 --> 00:33:29,720
Speaker 1: to do, and if I've got a meeting at four o'clock,

672
00:33:30,360 --> 00:33:34,120
Speaker 1: Frankie is not just going to entertain herself at that time.

673
00:33:34,280 --> 00:33:37,600
Speaker 2: So yeah, perfect is the enemy of good folks, and.

674
00:33:37,520 --> 00:33:40,720
Speaker 3: So adjusting your expectations, I guess for yourself as well

675
00:33:40,760 --> 00:33:42,440
Speaker 3: as those people in your team that you're trying to

676
00:33:42,480 --> 00:33:48,280
Speaker 3: support exactly, all right. So some more questions around managing

677
00:33:48,320 --> 00:33:52,320
Speaker 3: stress and anxiety. One person said, I have roller coaster emotions.

678
00:33:52,360 --> 00:33:55,120
Speaker 3: One day, I'm productive and positive, the next I'm eating

679
00:33:55,200 --> 00:33:58,120
Speaker 3: ice cream for breakfast and want to crawl into a ball.

680
00:33:58,880 --> 00:34:02,200
Speaker 3: Is this normal? Another person's asked, I have anxiety generally,

681
00:34:02,280 --> 00:34:04,920
Speaker 3: but now it is significantly heightened. What can I do

682
00:34:05,000 --> 00:34:07,240
Speaker 3: to stop the negative thoughts railroad in my day?

683
00:34:08,719 --> 00:34:10,640
Speaker 1: Yeah, So I think that, like this is such a

684
00:34:10,680 --> 00:34:16,120
Speaker 1: common experience, and you know, it's like it's so hard,

685
00:34:16,200 --> 00:34:18,440
Speaker 1: Like I think, you know, if you're someone that is

686
00:34:18,520 --> 00:34:23,000
Speaker 1: prone to feeling anxious or feeling stressed normally, like this

687
00:34:23,080 --> 00:34:27,560
Speaker 1: situation is obviously going to like heighten that experience. I

688
00:34:27,560 --> 00:34:30,640
Speaker 1: am a huge believer in actually getting external support, like

689
00:34:30,719 --> 00:34:33,920
Speaker 1: actually seeing a professional to help manage these things.

690
00:34:33,960 --> 00:34:36,000
Speaker 2: I think that is absolutely critical.

691
00:34:36,320 --> 00:34:39,759
Speaker 1: I know myself as a psychologist, I think it's really

692
00:34:39,800 --> 00:34:40,600
Speaker 1: important for me.

693
00:34:41,040 --> 00:34:43,879
Speaker 2: To more often than not be seeing a psychologist.

694
00:34:43,960 --> 00:34:47,360
Speaker 1: So I see a fantastic psychologist to help me be

695
00:34:47,480 --> 00:34:51,319
Speaker 1: mentally healthier, I do think though. My favorite book that

696
00:34:51,360 --> 00:34:55,800
Speaker 1: I've read around managing anxiety and stress is The Happiness

697
00:34:55,840 --> 00:34:58,799
Speaker 1: Trap by Russ Harris. I read this years and years

698
00:34:58,800 --> 00:35:01,560
Speaker 1: ago when it first came out, and it's probably the

699
00:35:01,600 --> 00:35:04,640
Speaker 1: book that I would gift the most to people that

700
00:35:05,040 --> 00:35:07,600
Speaker 1: are having a hard time in their lives. The book

701
00:35:07,640 --> 00:35:11,520
Speaker 1: is basically a summary of ACT, which stands for Acceptance

702
00:35:11,600 --> 00:35:15,600
Speaker 1: and Commitment Therapy. One strategy from ACT that I think

703
00:35:15,680 --> 00:35:19,439
Speaker 1: is really helpful is a strategy called cognitive diffusion. ACT

704
00:35:19,560 --> 00:35:23,080
Speaker 1: is really all about untangling your thoughts and thinking of

705
00:35:23,120 --> 00:35:26,359
Speaker 1: your thoughts as the reality as opposed to what they are,

706
00:35:26,400 --> 00:35:28,359
Speaker 1: which is simply just words going on in your head.

707
00:35:28,680 --> 00:35:33,160
Speaker 1: So cognitive diffusion involves, for example, instead of saying I'm

708
00:35:33,239 --> 00:35:36,279
Speaker 1: going to fail which is probably a thought that you

709
00:35:36,920 --> 00:35:39,040
Speaker 1: have if you know kind of a feeling anxious or

710
00:35:39,080 --> 00:35:43,120
Speaker 1: stressed about something, say to yourself, I'm having the thought

711
00:35:43,360 --> 00:35:47,080
Speaker 1: that I'm going to fail. So actually creating distance between

712
00:35:47,560 --> 00:35:50,880
Speaker 1: the thought and yourself. So creating that space. That's a

713
00:35:50,960 --> 00:35:53,560
Speaker 1: very subtle difference, but it actually does make a difference

714
00:35:53,560 --> 00:35:56,279
Speaker 1: because it makes you go, that's just a thought, like

715
00:35:56,320 --> 00:35:57,840
Speaker 1: it's not the reality.

716
00:35:58,320 --> 00:36:01,080
Speaker 2: There's this fantastic quote to completely.

717
00:36:00,680 --> 00:36:03,640
Speaker 1: Bastardize it that says, all of the most stressful things

718
00:36:03,640 --> 00:36:07,040
Speaker 1: that happened in my life never actually happened, I eate,

719
00:36:07,239 --> 00:36:08,720
Speaker 1: they were just things that I thought about.

720
00:36:09,320 --> 00:36:11,600
Speaker 3: I think that's so interesting because I think that that

721
00:36:11,719 --> 00:36:14,000
Speaker 3: is you mentioned it. It's like subtle, but it is

722
00:36:14,080 --> 00:36:17,120
Speaker 3: so important to recognize that what you're thinking is not

723
00:36:17,200 --> 00:36:21,520
Speaker 3: real it is it is just thoughts. And so just

724
00:36:21,560 --> 00:36:24,840
Speaker 3: getting that distance and like you said, diffusing or unhooking,

725
00:36:24,960 --> 00:36:29,200
Speaker 3: you know, kind of detaching yourselfs something that's really resonated

726
00:36:29,200 --> 00:36:31,800
Speaker 3: with me with that book and for anyone who's interested.

727
00:36:32,200 --> 00:36:34,760
Speaker 3: Russ Harris also does an online course where he teaches

728
00:36:34,800 --> 00:36:39,000
Speaker 3: you about act and if any of you have colleagues

729
00:36:39,000 --> 00:36:42,160
Speaker 3: who think are at risk of burnout or of feeling anxious.

730
00:36:42,320 --> 00:36:44,160
Speaker 3: Then one thing you can do to help them is,

731
00:36:44,440 --> 00:36:46,800
Speaker 3: just like a Mantha mentioned, gift them with a copy

732
00:36:46,840 --> 00:36:48,839
Speaker 3: of this book. It's it's not a big book. It's

733
00:36:48,920 --> 00:36:51,560
Speaker 3: it's really easy to read, and he's written it in

734
00:36:51,600 --> 00:36:54,279
Speaker 3: a sense that you can do activity throughout it to

735
00:36:54,360 --> 00:36:58,239
Speaker 3: really help yourself get those immediate benefits. All right, let's

736
00:36:58,239 --> 00:37:00,680
Speaker 3: move into the next topic, which is a bit of

737
00:37:00,680 --> 00:37:04,800
Speaker 3: a gearshift. We're talking about innovation. So one of the

738
00:37:04,880 --> 00:37:08,160
Speaker 3: questions is do you believe local businesses are generally capable

739
00:37:08,200 --> 00:37:12,120
Speaker 3: and successful at innovating or do you recommend they reach

740
00:37:12,160 --> 00:37:14,600
Speaker 3: out for expert help one.

741
00:37:14,480 --> 00:37:17,200
Speaker 2: Hundred percent they're capable of innovating. I think there's so

742
00:37:17,480 --> 00:37:22,279
Speaker 2: many examples of this right now, particularly in hospitality. Yeah.

743
00:37:22,280 --> 00:37:26,200
Speaker 1: I mean, like literally every cafe and restaurant that has

744
00:37:26,200 --> 00:37:30,160
Speaker 1: survived COVID thus far, they've pivoted their business model. They're

745
00:37:30,160 --> 00:37:33,600
Speaker 1: now doing takeaway and home delivery if they won't. And likewise,

746
00:37:33,640 --> 00:37:37,680
Speaker 1: you know so many local alcohol manufacturers producing hand sanitizer.

747
00:37:37,800 --> 00:37:40,759
Speaker 1: Like I think that there's there's so much innovation going

748
00:37:40,760 --> 00:37:43,799
Speaker 1: on with local businesses, and I think it's like it's

749
00:37:43,840 --> 00:37:45,719
Speaker 1: not a nice to have, Like if you're going to

750
00:37:45,840 --> 00:37:48,040
Speaker 1: survive what is going on at the moment, and we'll

751
00:37:48,040 --> 00:37:50,240
Speaker 1: probably continue to go on for quite a bit longer.

752
00:37:50,520 --> 00:37:52,719
Speaker 1: It's happening all over the place, Like you absolutely have

753
00:37:52,800 --> 00:37:53,200
Speaker 1: to do.

754
00:37:53,280 --> 00:37:54,600
Speaker 2: You need expert help.

755
00:37:54,880 --> 00:37:58,239
Speaker 1: Look, I mean, I think I want to reframe that

756
00:37:58,280 --> 00:38:01,040
Speaker 1: as external help, you know, like you don't need to

757
00:38:01,080 --> 00:38:03,840
Speaker 1: bring in you know, if you're a small business like

758
00:38:03,960 --> 00:38:07,399
Speaker 1: big shot consultants. There's so many great books out there. Yes,

759
00:38:07,560 --> 00:38:10,759
Speaker 1: in Bentium, you know, we do occasionally help small businesses,

760
00:38:11,000 --> 00:38:14,799
Speaker 1: certainly through our online learning around innovation. So there's I think,

761
00:38:14,920 --> 00:38:17,399
Speaker 1: just know that there's really structured and approaches to make

762
00:38:17,440 --> 00:38:19,600
Speaker 1: innovation a whole lot easier. So if you are running

763
00:38:19,600 --> 00:38:23,719
Speaker 1: a small business and listening, I think that, yes, get help,

764
00:38:23,800 --> 00:38:25,880
Speaker 1: because with help you can make it a whole lot

765
00:38:25,920 --> 00:38:28,200
Speaker 1: easier for yourself. But yeah, innovation is not nice to

766
00:38:28,239 --> 00:38:28,919
Speaker 1: have right now.

767
00:38:29,280 --> 00:38:32,480
Speaker 3: The next question is innovation. What is your view on

768
00:38:32,760 --> 00:38:36,359
Speaker 3: that intercession and in the new normal in twenty twenty one?

769
00:38:38,560 --> 00:38:40,200
Speaker 2: Yes, really good questions.

770
00:38:40,239 --> 00:38:43,320
Speaker 1: So there's there's been quite a lot written about this,

771
00:38:43,440 --> 00:38:46,400
Speaker 1: a lot of research done based on past recessions. You know,

772
00:38:46,400 --> 00:38:48,880
Speaker 1: I think there's like what we're going through at the moment.

773
00:38:49,000 --> 00:38:52,680
Speaker 1: It's very different on like a number of different variables.

774
00:38:52,800 --> 00:38:55,480
Speaker 1: So one of the keys is having the right balance

775
00:38:55,600 --> 00:38:59,520
Speaker 1: of offense and defense. I think a lot of companies

776
00:38:59,560 --> 00:39:02,680
Speaker 1: the trill inclination is to go into defense mode and

777
00:39:02,800 --> 00:39:07,160
Speaker 1: risk aversion mode and just like cut costs and just

778
00:39:07,280 --> 00:39:11,839
Speaker 1: kind of get really nervous about trying new things because yeah,

779
00:39:12,040 --> 00:39:13,920
Speaker 1: that's that's kind of what we do when we're scared.

780
00:39:13,920 --> 00:39:15,480
Speaker 2: We don't want to try new things, we want to

781
00:39:15,480 --> 00:39:16,480
Speaker 2: just stick with the same.

782
00:39:17,080 --> 00:39:19,560
Speaker 1: Then, you know, you also do get companies that are like, Okay,

783
00:39:19,600 --> 00:39:22,760
Speaker 1: we're going to use this as an opportunity to innovate,

784
00:39:22,800 --> 00:39:24,720
Speaker 1: and they're just like really gung ho and like pursuing

785
00:39:24,760 --> 00:39:29,160
Speaker 1: opportunities but not actually doing anything to protect the business

786
00:39:29,239 --> 00:39:32,440
Speaker 1: or defend or you know, make things more sustainable. So

787
00:39:32,800 --> 00:39:35,600
Speaker 1: the optimal, the optimal thing to do is to find

788
00:39:35,719 --> 00:39:38,080
Speaker 1: the right balance of doing both.

789
00:39:38,480 --> 00:39:40,160
Speaker 2: And it's not as simple as just do both. It's

790
00:39:40,200 --> 00:39:41,240
Speaker 2: finding the right balance.

791
00:39:41,600 --> 00:39:46,040
Speaker 1: So the companies, based on past recessions that have come

792
00:39:46,080 --> 00:39:51,480
Speaker 1: out most successfully financially, they have been very selective with

793
00:39:51,520 --> 00:39:56,000
Speaker 1: their defensive moves. So, for example, they have cut costs

794
00:39:56,040 --> 00:40:00,480
Speaker 1: by improving operational efficiency rather than just slashing head count,

795
00:40:00,880 --> 00:40:03,960
Speaker 1: but they've also been very selective on their offensive moves

796
00:40:04,040 --> 00:40:07,200
Speaker 1: as well in terms of where they've picked their opportunities.

797
00:40:08,440 --> 00:40:12,640
Speaker 3: Okay, and the next question is around idea generation and creativity,

798
00:40:12,800 --> 00:40:15,760
Speaker 3: and so quite a few questions around this in terms

799
00:40:15,760 --> 00:40:18,520
Speaker 3: of do you have any tips for increasing creativity and

800
00:40:18,600 --> 00:40:21,640
Speaker 3: brainstorming while we're working from home? It seems like every

801
00:40:21,680 --> 00:40:23,800
Speaker 3: meeting I have someone who's looking at a different screen

802
00:40:23,880 --> 00:40:27,520
Speaker 3: or phone or otherwise distracted, which affects the group's ability

803
00:40:27,520 --> 00:40:28,719
Speaker 3: to think creatively.

804
00:40:30,000 --> 00:40:32,960
Speaker 2: And Shah, I actually want to switch over to you

805
00:40:33,000 --> 00:40:34,759
Speaker 2: to add this because you've been running.

806
00:40:34,640 --> 00:40:40,200
Speaker 1: So many ideation workshops and I have not, so I

807
00:40:40,320 --> 00:40:42,719
Speaker 1: want to actually hear your tips in terms of what's

808
00:40:42,760 --> 00:40:46,480
Speaker 1: been working well, because you're getting rave reviews from all

809
00:40:46,520 --> 00:40:48,000
Speaker 1: our clients, So what's.

810
00:40:47,840 --> 00:40:48,600
Speaker 2: Been working for you?

811
00:40:49,200 --> 00:40:51,720
Speaker 3: Yeah, So we trialed out using some of those virtual

812
00:40:51,760 --> 00:40:56,480
Speaker 3: whiteboard software apps, so Mirror for example, a mural, and

813
00:40:56,520 --> 00:41:00,120
Speaker 3: I think that they're really helpful and really useful. What

814
00:41:00,160 --> 00:41:02,719
Speaker 3: we've kind of landed on in terms of how we

815
00:41:02,719 --> 00:41:05,319
Speaker 3: were doing this, if we think about logistically how we're

816
00:41:05,320 --> 00:41:08,680
Speaker 3: managing this with our clients, is we're doing everything via

817
00:41:08,800 --> 00:41:14,960
Speaker 3: Zoom using breakouts using editable PDFs or templates and Google

818
00:41:15,400 --> 00:41:18,200
Speaker 3: docs and things like that. So I guess what I

819
00:41:18,239 --> 00:41:21,200
Speaker 3: would say is that you know, there's plenty of software

820
00:41:21,200 --> 00:41:24,000
Speaker 3: out out there to help you, but in terms of

821
00:41:24,920 --> 00:41:27,520
Speaker 3: how to really keep people engaged and how to make

822
00:41:27,560 --> 00:41:30,600
Speaker 3: this work for you, firstly, I would say that you

823
00:41:30,640 --> 00:41:33,160
Speaker 3: need to be really clear on the challenge that you're

824
00:41:33,160 --> 00:41:36,279
Speaker 3: trying to solve. So if people are distracted or they're

825
00:41:36,280 --> 00:41:39,400
Speaker 3: not engaged, you know, really think about is this a

826
00:41:39,440 --> 00:41:42,399
Speaker 3: worthwhile challenge for us to be solving and for these

827
00:41:42,440 --> 00:41:44,640
Speaker 3: people who I've invited to be solving, and making sure

828
00:41:44,680 --> 00:41:47,600
Speaker 3: you're framing that challenge in terms of a problem to

829
00:41:47,640 --> 00:41:50,560
Speaker 3: be solved for a specific customer or group of customers,

830
00:41:50,880 --> 00:41:53,360
Speaker 3: and really framing that in a really inspirational way in

831
00:41:53,480 --> 00:41:56,800
Speaker 3: terms of an opportunity. So making sure that you're starting

832
00:41:56,880 --> 00:42:00,719
Speaker 3: with a good challenge and not just you know, approaching

833
00:42:00,880 --> 00:42:04,880
Speaker 3: brainstorming or creativity with a really scattergun approach. It actually

834
00:42:05,080 --> 00:42:07,680
Speaker 3: is a really rigorous process that you should be going

835
00:42:07,719 --> 00:42:10,880
Speaker 3: through and not just defaulting to let's just get everyone

836
00:42:10,920 --> 00:42:13,320
Speaker 3: together and just get a lot of jop down ideas,

837
00:42:13,360 --> 00:42:15,319
Speaker 3: because we know that that is not the best way

838
00:42:15,360 --> 00:42:20,920
Speaker 3: to encourage good ideas or creative ideas. The second thing

839
00:42:20,920 --> 00:42:22,800
Speaker 3: I want get you to think about is whether you

840
00:42:22,840 --> 00:42:25,759
Speaker 3: need to do this at the same time, synchronously or

841
00:42:25,760 --> 00:42:30,000
Speaker 3: asynchronously so you can still engage in creativity and get

842
00:42:30,000 --> 00:42:33,920
Speaker 3: people to put their ideas forward when we're not live together.

843
00:42:34,160 --> 00:42:36,080
Speaker 3: So you know, you might be getting people to do

844
00:42:36,160 --> 00:42:39,200
Speaker 3: this offline and then submitting. But if you do decide

845
00:42:39,239 --> 00:42:42,279
Speaker 3: to do it synchronously, so at the same time via

846
00:42:42,360 --> 00:42:44,920
Speaker 3: zoom for example, I would be making sure that you're

847
00:42:44,960 --> 00:42:50,560
Speaker 3: capturing those ideas live. So we create a PowerPoint template.

848
00:42:50,920 --> 00:42:53,600
Speaker 3: We've got a really simple news slash template we call it.

849
00:42:53,600 --> 00:42:55,320
Speaker 3: It's just a really simple one page and when we

850
00:42:55,400 --> 00:42:58,000
Speaker 3: get people to capt their ideas as they're going and

851
00:42:58,000 --> 00:43:00,719
Speaker 3: we basically break people into break out group and have

852
00:43:00,760 --> 00:43:04,520
Speaker 3: one scribe per group and then so that that's a

853
00:43:04,560 --> 00:43:06,719
Speaker 3: really easy way to not only capture those ideas and

854
00:43:06,760 --> 00:43:09,920
Speaker 3: share them afterwards. And then I guess the final thing

855
00:43:10,040 --> 00:43:12,360
Speaker 3: is to make sure that you've really got that structure.

856
00:43:12,440 --> 00:43:14,480
Speaker 3: So again, like I said, this is not just a

857
00:43:14,520 --> 00:43:16,479
Speaker 3: free for all. Making sure that you've got a really

858
00:43:16,520 --> 00:43:20,120
Speaker 3: tight agenda and you're not just saying to people, give

859
00:43:20,200 --> 00:43:23,920
Speaker 3: us your best ideas, So using stimulus to really push

860
00:43:23,960 --> 00:43:27,480
Speaker 3: people to think into new areas and using rounds to

861
00:43:27,600 --> 00:43:30,520
Speaker 3: break people down into Okay, for this activity, we're going

862
00:43:30,560 --> 00:43:32,719
Speaker 3: to do this. For this activity, we're going to do this.

863
00:43:32,840 --> 00:43:35,400
Speaker 3: So we've got lots of tools around that. And actually

864
00:43:35,640 --> 00:43:39,000
Speaker 3: one of our colleagues, Zoe, she ran a webinar the

865
00:43:39,040 --> 00:43:41,360
Speaker 3: other week where she put together a bit of a

866
00:43:41,480 --> 00:43:44,800
Speaker 3: kit around running virtual brainstorming sessions. So if you're interested,

867
00:43:45,280 --> 00:43:47,720
Speaker 3: we can share you the link for that. All right,

868
00:43:47,840 --> 00:43:52,560
Speaker 3: so let's move into email and productivity and distractions. Maybe

869
00:43:52,719 --> 00:43:55,360
Speaker 3: just one question here, So well, I'm.

870
00:43:55,239 --> 00:43:56,800
Speaker 2: Going to go I'm just going to go like rapid

871
00:43:56,840 --> 00:43:57,479
Speaker 2: fire chat.

872
00:43:57,560 --> 00:43:58,960
Speaker 1: So if you want to like pick a few out,

873
00:43:58,960 --> 00:44:01,160
Speaker 1: it's like going to be really time with my answers.

874
00:44:01,560 --> 00:44:05,680
Speaker 3: Okay, Email traffic in lockdown increases, making us actually less

875
00:44:05,719 --> 00:44:07,919
Speaker 3: efficient your comments and strategies.

876
00:44:08,560 --> 00:44:11,480
Speaker 2: Okay, two things. Firstly, bat your email checking.

877
00:44:11,520 --> 00:44:14,520
Speaker 1: What bats your email checking is is just like get

878
00:44:14,560 --> 00:44:16,759
Speaker 1: in your inbox maybe three or four times a day

879
00:44:16,840 --> 00:44:19,719
Speaker 1: for like twenty minutes, go hard, then get out, like

880
00:44:19,800 --> 00:44:22,600
Speaker 1: close it down. And also think about what your email

881
00:44:22,680 --> 00:44:26,160
Speaker 1: workflow is, like what is your approach to actually checking emails?

882
00:44:26,360 --> 00:44:28,400
Speaker 1: One of my favorite things that I've heard on the

883
00:44:28,440 --> 00:44:32,200
Speaker 1: podcast was Laura May Martin, who's Google's executive productivity Advisors.

884
00:44:32,200 --> 00:44:35,000
Speaker 1: She advises execs at Google's how to be more Productive.

885
00:44:35,239 --> 00:44:37,279
Speaker 1: I'm going to post a link to this interview in

886
00:44:37,840 --> 00:44:41,000
Speaker 1: the chat box. She went through basically what the workflow

887
00:44:41,160 --> 00:44:45,040
Speaker 1: she recommends is to spend less time in your inbox.

888
00:44:46,400 --> 00:44:49,640
Speaker 3: All right, another listener, I loves all the productivity tips

889
00:44:49,640 --> 00:44:52,320
Speaker 3: and tricks that you share, but often struggles with momentum

890
00:44:52,360 --> 00:44:55,200
Speaker 3: and slipping back into old ways. In short, how do

891
00:44:55,239 --> 00:44:56,440
Speaker 3: I create good habits?

892
00:44:57,000 --> 00:45:01,040
Speaker 2: Firstly, I would say, is this actually a motivation issue,

893
00:45:01,080 --> 00:45:02,040
Speaker 2: in which case.

894
00:45:02,120 --> 00:45:03,960
Speaker 1: Go back to the very beginning of this webinar, we've

895
00:45:04,040 --> 00:45:07,040
Speaker 1: talked about motivation or is it about habits? So my

896
00:45:07,160 --> 00:45:11,680
Speaker 1: favorite book on habit change would be Tiny Habits by Bjfog.

897
00:45:12,200 --> 00:45:14,600
Speaker 1: The thing that bj Fog says that I really love

898
00:45:14,760 --> 00:45:17,160
Speaker 1: is how to make a habit stick is to make

899
00:45:17,200 --> 00:45:19,640
Speaker 1: sure that there's positive reinforcement coming out.

900
00:45:19,520 --> 00:45:20,680
Speaker 2: The other side.

901
00:45:21,040 --> 00:45:24,200
Speaker 1: So I think about, how can you create a little

902
00:45:24,239 --> 00:45:26,960
Speaker 1: bit of a positive buzz in feeling and that will

903
00:45:27,040 --> 00:45:29,120
Speaker 1: make you more likely more likely for a habit to

904
00:45:29,160 --> 00:45:31,319
Speaker 1: be sticky. So, for example, which with my deep work

905
00:45:31,400 --> 00:45:33,800
Speaker 1: sprint kind of habits that I've got at the moment,

906
00:45:33,960 --> 00:45:36,760
Speaker 1: I feel really awesome at the end because I've achieved

907
00:45:36,800 --> 00:45:39,280
Speaker 1: something and I can physically move that post it note

908
00:45:39,360 --> 00:45:43,279
Speaker 1: across my kanban board columns, which feels really awesome, and

909
00:45:43,320 --> 00:45:46,320
Speaker 1: that has made my current deeport habit really sticky.

910
00:45:48,000 --> 00:45:49,919
Speaker 3: I'm finding that by the end of the work week,

911
00:45:50,000 --> 00:45:52,640
Speaker 3: I'm pooped like more than an only would how do

912
00:45:52,640 --> 00:45:56,160
Speaker 3: you suggest staying energized with this endless working from home?

913
00:45:56,239 --> 00:45:59,440
Speaker 3: And this is from the category of managing energy obviously.

914
00:46:00,120 --> 00:46:04,040
Speaker 2: Yes, so the final category. So look, I reckon this

915
00:46:04,120 --> 00:46:05,040
Speaker 2: is all about breaks.

916
00:46:05,080 --> 00:46:07,319
Speaker 1: It's really easy to not take breaks because a lot

917
00:46:07,320 --> 00:46:09,480
Speaker 1: of us are in back to back zoom meetings or whatever.

918
00:46:09,880 --> 00:46:12,840
Speaker 1: Try to get into the habit of at least having

919
00:46:12,960 --> 00:46:15,479
Speaker 1: speedy meetings, which is a setting in Google where you

920
00:46:15,560 --> 00:46:17,560
Speaker 1: like all your meetings are like fifty minutes or twenty

921
00:46:17,600 --> 00:46:22,319
Speaker 1: five meetings. Research into breaks would suggest that rather than

922
00:46:22,360 --> 00:46:25,359
Speaker 1: having one half hour break, our energy is so much

923
00:46:25,440 --> 00:46:28,560
Speaker 1: higher if we actually have six five minute breaks and

924
00:46:28,640 --> 00:46:31,200
Speaker 1: we go for a walk for that five minute period,

925
00:46:31,560 --> 00:46:34,080
Speaker 1: so same amount of time thirty minutes, but just break

926
00:46:34,120 --> 00:46:37,040
Speaker 1: it up into shorter breaks and get moving. That is

927
00:46:37,080 --> 00:46:39,960
Speaker 1: the best way to take breaks, and breaks are critical

928
00:46:40,239 --> 00:46:41,839
Speaker 1: for maintaining your energy right now.

929
00:46:42,719 --> 00:46:44,400
Speaker 3: And is there anything else that you wanted to just

930
00:46:44,480 --> 00:46:47,400
Speaker 3: add before we wrap up a in terms of you

931
00:46:47,520 --> 00:46:49,680
Speaker 3: wanted to cover today that you haven't had a chance to.

932
00:46:50,800 --> 00:46:52,880
Speaker 1: Yeah, Look, I think with distractions, because there were a

933
00:46:52,920 --> 00:46:56,880
Speaker 1: lot of distraction type questions. One of my favorite books

934
00:46:56,920 --> 00:47:01,960
Speaker 1: here is Indistractable by Near Ear, And I just think motivation,

935
00:47:02,080 --> 00:47:04,359
Speaker 1: I think is often a root cause when we're looking

936
00:47:04,400 --> 00:47:06,920
Speaker 1: at distractions and procrastinations, which I think is a big

937
00:47:06,960 --> 00:47:09,440
Speaker 1: issue for a lot of us right now. My favorite

938
00:47:09,480 --> 00:47:12,200
Speaker 1: tip from near is a tip called surfing the wave,

939
00:47:12,360 --> 00:47:14,759
Speaker 1: where if you're feeling like if you're trying to get

940
00:47:14,800 --> 00:47:16,719
Speaker 1: work done, but you're like, oh, let me just check

941
00:47:16,760 --> 00:47:20,719
Speaker 1: email because I'm feeling stuck or unmotivated or something negative,

942
00:47:21,160 --> 00:47:22,640
Speaker 1: try to surf the wave, which.

943
00:47:22,400 --> 00:47:24,600
Speaker 2: Basically means just say to yourself, Okay.

944
00:47:24,360 --> 00:47:27,120
Speaker 1: I'm just gonna spend ten more minutes in this task

945
00:47:27,200 --> 00:47:30,200
Speaker 1: that is really hard but important. And then if after

946
00:47:30,239 --> 00:47:34,040
Speaker 1: ten minutes, I'm still craving, like you know, checking my

947
00:47:34,160 --> 00:47:37,319
Speaker 1: email or making a cup of tea or whatever, then

948
00:47:37,400 --> 00:47:37,840
Speaker 1: go for it.

949
00:47:37,920 --> 00:47:38,560
Speaker 2: Give in to it.

950
00:47:38,600 --> 00:47:42,000
Speaker 1: But chances are the feeling will have evaporated and you'll

951
00:47:42,040 --> 00:47:43,759
Speaker 1: be back in the zone. So I really do love

952
00:47:43,800 --> 00:47:45,719
Speaker 1: that tip from the book. And there was a question

953
00:47:45,719 --> 00:47:49,200
Speaker 1: around how do your balance work in homeschooling. Perfect is

954
00:47:49,200 --> 00:47:53,240
Speaker 1: the enemy of good folks. Just be good, just your expectations.

955
00:47:53,800 --> 00:47:54,240
Speaker 2: Awesome.

956
00:47:54,440 --> 00:47:57,560
Speaker 3: Thanks A, so thank you for coming along. It's been

957
00:47:57,600 --> 00:48:00,640
Speaker 3: so great to have you. And thanks Samantha. Loved chatting

958
00:48:00,640 --> 00:48:01,160
Speaker 3: with you again.

959
00:48:01,760 --> 00:48:03,080
Speaker 2: Thank the shower. That was awesome.

960
00:48:03,880 --> 00:48:06,359
Speaker 1: That is it for today's show. I hope you got

961
00:48:06,360 --> 00:48:10,960
Speaker 1: some useful tactics and strategies from the range of topics

962
00:48:11,000 --> 00:48:13,839
Speaker 1: that we covered in this episode.

963
00:48:13,920 --> 00:48:16,160
Speaker 2: And if you liked it, I.

964
00:48:16,160 --> 00:48:17,719
Speaker 1: Know someone else that would like it, why not share

965
00:48:17,719 --> 00:48:18,560
Speaker 1: the episode with them.

966
00:48:18,600 --> 00:48:20,080
Speaker 2: And if you're enjoying how I work.

967
00:48:19,920 --> 00:48:22,200
Speaker 1: I'd love it if you could leave a review wherever

968
00:48:22,280 --> 00:48:24,319
Speaker 1: you listen to your podcast. So that is it for

969
00:48:24,320 --> 00:48:26,600
Speaker 1: today's show and I'll see you next time.