1 00:00:00,080 --> 00:00:02,440 Speaker 1: Well, as we know, the fuel excise is set to 2 00:00:02,600 --> 00:00:06,519 Speaker 1: end at midnight tonight. Now, the measure was temporarily introduced 3 00:00:06,559 --> 00:00:09,200 Speaker 1: under the last federal government in an effort to provide 4 00:00:09,280 --> 00:00:12,840 Speaker 1: that relief amid rising costs of living. The Labor government 5 00:00:13,000 --> 00:00:16,040 Speaker 1: isn't going to be extending the reduction to the fuel tax, 6 00:00:16,440 --> 00:00:20,680 Speaker 1: citing its budget pressures and road maintenance as the reasons why. 7 00:00:20,720 --> 00:00:22,720 Speaker 1: Now joining me on the line to tell us a 8 00:00:22,760 --> 00:00:25,520 Speaker 1: little bit more about what we can expect. I guess 9 00:00:25,520 --> 00:00:28,960 Speaker 1: here in the Northern Territory is the NT Consumer Affairs 10 00:00:29,680 --> 00:00:32,280 Speaker 1: Commissioner Sandi Otto. Good morning to you. 11 00:00:33,120 --> 00:00:34,639 Speaker 2: Good morning, Katie, Thanks so. 12 00:00:34,640 --> 00:00:37,800 Speaker 1: Much for your time this morning. Now, Sandy, how much 13 00:00:37,840 --> 00:00:39,800 Speaker 1: extra do you think that we're going to see this 14 00:00:40,240 --> 00:00:43,600 Speaker 1: fuel excise sort of go up? I suppose as a 15 00:00:43,600 --> 00:00:44,960 Speaker 1: result of an ending tonight. 16 00:00:46,479 --> 00:00:49,000 Speaker 2: Yeah, the price is going to go up roughly around 17 00:00:49,040 --> 00:00:53,400 Speaker 2: twenty five cents a leter. That takes in consideration that 18 00:00:53,479 --> 00:00:58,320 Speaker 2: twenty three percent of sense per leter increase, and there 19 00:00:58,360 --> 00:01:01,400 Speaker 2: was also an automatic increase go through that and the GST, 20 00:01:01,600 --> 00:01:04,360 Speaker 2: So roughly you're at twenty five cents a later, and 21 00:01:04,480 --> 00:01:07,160 Speaker 2: I'm not expecting that to happen immediately. And I'm hoping 22 00:01:07,200 --> 00:01:10,520 Speaker 2: it doesn't, but it should go through once the fuel 23 00:01:10,600 --> 00:01:13,920 Speaker 2: stocks go down and the retailers get their tanks filled 24 00:01:13,959 --> 00:01:14,360 Speaker 2: back up. 25 00:01:14,520 --> 00:01:16,480 Speaker 1: And Sandy, why do you think it's not going to 26 00:01:16,480 --> 00:01:18,040 Speaker 1: sort of happen immediately. 27 00:01:19,959 --> 00:01:24,280 Speaker 2: Well, people, I'm hoping the few retailers have got reasonably 28 00:01:24,319 --> 00:01:27,600 Speaker 2: full tanks of fuel in the ground and they need 29 00:01:27,600 --> 00:01:29,679 Speaker 2: to work through those stocks first before they put the 30 00:01:29,720 --> 00:01:32,560 Speaker 2: prices up. So once they fill their tanks back up, 31 00:01:32,600 --> 00:01:34,760 Speaker 2: that's when the prices should be going up. So it 32 00:01:34,800 --> 00:01:37,640 Speaker 2: sort of depends on the volume as well. There's some 33 00:01:37,760 --> 00:01:40,400 Speaker 2: fuel stations that might be busier than others, so their 34 00:01:40,440 --> 00:01:45,120 Speaker 2: price might rise before before you know, a competition down 35 00:01:45,160 --> 00:01:47,400 Speaker 2: the road. So what I'd suggest that people do is 36 00:01:47,440 --> 00:01:49,080 Speaker 2: have a look at the my fuel and t app 37 00:01:49,520 --> 00:01:51,520 Speaker 2: find where the cheapest fuel is and go there and 38 00:01:51,520 --> 00:01:53,200 Speaker 2: fill up and just keep an eye on it because 39 00:01:53,200 --> 00:01:55,440 Speaker 2: it's going to fluctuate I think in the next few days. 40 00:01:55,520 --> 00:01:58,200 Speaker 1: Yeah, And Sandy, look, I get messages I reckon just 41 00:01:58,240 --> 00:02:00,960 Speaker 1: about every day from people saying, come on, Katie, we 42 00:02:01,000 --> 00:02:03,400 Speaker 1: didn't even really see the prices go down as a 43 00:02:03,440 --> 00:02:06,800 Speaker 1: result of that fuel excise. I've no doubt that the 44 00:02:06,840 --> 00:02:09,280 Speaker 1: prices have been something that you've been keeping an eye on. 45 00:02:10,480 --> 00:02:13,200 Speaker 2: I have certainly have, and I think one of the 46 00:02:13,960 --> 00:02:16,040 Speaker 2: you know, there's been a lot of contributing factors around 47 00:02:16,040 --> 00:02:19,400 Speaker 2: the when the price excise went down, so that didn't 48 00:02:19,440 --> 00:02:24,960 Speaker 2: help the conflict in the Ukraine, for example, that's had 49 00:02:24,960 --> 00:02:28,119 Speaker 2: a significant impact. We've got to look at the exchange rate, 50 00:02:28,919 --> 00:02:30,959 Speaker 2: you know, the Australian dollar, All that sort of thing 51 00:02:31,000 --> 00:02:34,600 Speaker 2: does come into play, and production costs, import costs, there's 52 00:02:34,600 --> 00:02:37,639 Speaker 2: a whole range of things that dictate the price of fuel, 53 00:02:38,200 --> 00:02:42,040 Speaker 2: and again consumers just need to keep an eye on 54 00:02:42,040 --> 00:02:44,200 Speaker 2: what's happening. Have a look at the terminal gate price. 55 00:02:44,240 --> 00:02:45,800 Speaker 2: If you see that start to go up, you know 56 00:02:45,840 --> 00:02:49,200 Speaker 2: that the fuel prices will go up. So consumers need 57 00:02:49,240 --> 00:02:51,600 Speaker 2: to be very very active in keeping an eye on 58 00:02:51,639 --> 00:02:53,560 Speaker 2: this sort of thing and just making sure they keep 59 00:02:53,560 --> 00:02:56,799 Speaker 2: that the fuel tanks topped up before it does jump 60 00:02:56,880 --> 00:02:58,000 Speaker 2: up that twenty five cents. 61 00:02:58,200 --> 00:02:59,960 Speaker 1: Well, we try our best to keep people up to 62 00:03:00,080 --> 00:03:02,360 Speaker 1: date as well with how the terminal gate price is 63 00:03:02,400 --> 00:03:05,960 Speaker 1: tracking and then how it's looking on the my fuel 64 00:03:06,000 --> 00:03:11,160 Speaker 1: lap Sandy will Y consumer iffees, I'm assuming you'll continue 65 00:03:11,200 --> 00:03:14,400 Speaker 1: to keep a close eye on things, but you know 66 00:03:15,160 --> 00:03:17,320 Speaker 1: what can sort of be done if we suspect that 67 00:03:17,360 --> 00:03:19,519 Speaker 1: the price is you know that we are being gouged, 68 00:03:19,560 --> 00:03:20,840 Speaker 1: I guess for one of a better word. 69 00:03:22,760 --> 00:03:26,079 Speaker 2: It's really important that if a consumer thinks they are 70 00:03:26,080 --> 00:03:28,880 Speaker 2: being price gouged, or they think they're being misled, or 71 00:03:28,880 --> 00:03:31,280 Speaker 2: they think there's clues or there's something happening with the 72 00:03:31,320 --> 00:03:34,200 Speaker 2: prices that's not right, but they need to contact the HCEE. 73 00:03:35,000 --> 00:03:37,680 Speaker 2: I've put up in our news and events section at 74 00:03:37,680 --> 00:03:40,640 Speaker 2: the bottom of our web page, there's a new one 75 00:03:40,640 --> 00:03:42,600 Speaker 2: that's gone up and in that little comment there there 76 00:03:42,680 --> 00:03:44,880 Speaker 2: is a link to the age we'll see where they 77 00:03:44,920 --> 00:03:47,280 Speaker 2: need to report that. That's the people they need to 78 00:03:47,280 --> 00:03:50,360 Speaker 2: be reporting it to, and they they are keeping a 79 00:03:50,440 --> 00:03:52,920 Speaker 2: very close eye on the daal and market, so if 80 00:03:52,920 --> 00:03:57,080 Speaker 2: there's anything unusual that's going on, they certainly will be advised. 81 00:03:57,520 --> 00:03:59,120 Speaker 1: Sandy, what do you think when you sort of go 82 00:03:59,200 --> 00:04:02,040 Speaker 1: on the my fuel lap and basically everyone's at the 83 00:04:02,080 --> 00:04:02,800 Speaker 1: same price. 84 00:04:04,160 --> 00:04:06,760 Speaker 2: Yeah, I had a look this morning and just around 85 00:04:06,800 --> 00:04:09,840 Speaker 2: a casher in an area here with the variance between 86 00:04:09,920 --> 00:04:13,560 Speaker 2: dollars sixty three and a dollar seventy roughly, So it's 87 00:04:14,000 --> 00:04:16,400 Speaker 2: and you've got loyalty cards are around that offer fourth 88 00:04:16,400 --> 00:04:18,960 Speaker 2: cent salt or six cent sorce. Have a look at 89 00:04:18,960 --> 00:04:22,120 Speaker 2: the app, have a look at where you live, and 90 00:04:22,240 --> 00:04:25,000 Speaker 2: plan your trip. So if you, for example, fuel Express 91 00:04:25,160 --> 00:04:28,320 Speaker 2: is always the cheapest, So if you go need to 92 00:04:28,320 --> 00:04:30,279 Speaker 2: go to an elec during the week, keep an eye 93 00:04:30,279 --> 00:04:31,839 Speaker 2: on the app, have a look at your loyalty cards 94 00:04:31,839 --> 00:04:33,599 Speaker 2: if you've got any, and just make sure that you 95 00:04:33,839 --> 00:04:36,520 Speaker 2: plan your trips to get the cheapest fuel when you can. Yeah, 96 00:04:36,560 --> 00:04:39,200 Speaker 2: I mean that will drive competition. If everyone you know 97 00:04:39,360 --> 00:04:42,280 Speaker 2: continues to buy from the cheapest place, that should start 98 00:04:42,320 --> 00:04:44,719 Speaker 2: seeing other fuel companies fall into line. 99 00:04:44,960 --> 00:04:47,720 Speaker 1: Yeah, I guess we always hope that I know that 100 00:04:48,000 --> 00:04:50,120 Speaker 1: I get on here most days and certainly have a look. 101 00:04:50,120 --> 00:04:53,360 Speaker 1: And fuel Express always seems to be the cheapest around 102 00:04:53,360 --> 00:04:55,960 Speaker 1: the Darwin area. It's they're pretty well on par out 103 00:04:55,960 --> 00:04:58,839 Speaker 1: In Parmston, everyone seems to be the same price. But 104 00:04:58,880 --> 00:05:00,960 Speaker 1: then you know, even looking there today, they're at a 105 00:05:01,000 --> 00:05:04,960 Speaker 1: dollar sixty three point five. Literally everybody else is on 106 00:05:05,200 --> 00:05:07,599 Speaker 1: a dollar sixty nine, whether it's a dollar sixty nine 107 00:05:07,600 --> 00:05:10,359 Speaker 1: point five, a dollar sixty nine point seven, or a 108 00:05:10,400 --> 00:05:12,640 Speaker 1: dollar sixty nine point nine. There is one that's a 109 00:05:12,720 --> 00:05:15,440 Speaker 1: bit further there at a dollar seventy point nine, but 110 00:05:15,480 --> 00:05:17,719 Speaker 1: it seems like they almost use the app to bloody 111 00:05:17,800 --> 00:05:18,800 Speaker 1: keep an eye on each other. 112 00:05:20,279 --> 00:05:23,560 Speaker 2: I couldn't comment about that, but you know, the retailers 113 00:05:23,560 --> 00:05:25,880 Speaker 2: can look at it, and consumers can also look at it, 114 00:05:26,000 --> 00:05:29,440 Speaker 2: and there's a number of reasons why if your prices 115 00:05:29,480 --> 00:05:33,359 Speaker 2: are what they are, and you know they put the 116 00:05:33,360 --> 00:05:37,560 Speaker 2: prices there accordingly. And all I can say is keep 117 00:05:37,560 --> 00:05:39,359 Speaker 2: an eye on the app and just make sure that 118 00:05:39,480 --> 00:05:41,080 Speaker 2: you buy it from the cheapest place. 119 00:05:41,279 --> 00:05:44,560 Speaker 1: Yeah, hey, Sandy. On a separate topic, we've been contacted 120 00:05:44,560 --> 00:05:46,520 Speaker 1: by a number of locals who've been caught up in 121 00:05:46,520 --> 00:05:49,400 Speaker 1: the Optus data breach. I know that more than ten 122 00:05:49,440 --> 00:05:52,080 Speaker 1: million customers as I understand it, around Australia have had 123 00:05:52,080 --> 00:05:55,640 Speaker 1: their personal details stolen and released by hackers who then 124 00:05:55,920 --> 00:05:59,279 Speaker 1: basically held the company to ransom. What is your advice 125 00:05:59,440 --> 00:06:02,720 Speaker 1: for local calls if they're concerned about how their personal 126 00:06:02,760 --> 00:06:04,479 Speaker 1: information might be used. 127 00:06:05,600 --> 00:06:07,680 Speaker 2: If they think that the ID is stolen or there 128 00:06:07,760 --> 00:06:11,000 Speaker 2: is some concerns there. There's an organization called ID Care. 129 00:06:11,760 --> 00:06:14,000 Speaker 2: They should be contacting them, but they are the actual 130 00:06:14,240 --> 00:06:19,880 Speaker 2: national experts on dealing this type of breach. I'll give 131 00:06:19,920 --> 00:06:21,960 Speaker 2: you their number, Their number one, eight hundred and five 132 00:06:22,120 --> 00:06:23,400 Speaker 2: nine five one six O